Serverguide Problems - IBM System x3200 Installation Manual
Types 4362 and 4363
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Also See for System x3200:
- Problem determination and service manual (172 pages) ,
- Product manual (15 pages) ,
- Service manual (282 pages)
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ServerGuide problems
The following table lists problem symptoms and suggested solutions.
Table 5. ServerGuide Setup and Installation CD
Symptom
The ServerGuide Setup
and Installation CD will
not start.
Table 4. Abbreviated list of POST error codes (continued)
v Follow the suggested actions in the order in which they are listed in the Action
column until the problem is solved.
v See the parts listing in the Problem Determination and Service Guide to determine
which components are customer replaceable units (CRU) and which components
are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must
be performed only by a trained service technician.
Error code
Description
I9990301
Hard disk drive boot sector error.
I9990650
AC power has been restored.
Action
v Make sure that the server supports the ServerGuide program and has a startable
(bootable) CD or DVD drive.
v If the startup (boot) sequence settings have been changed, make sure that the CD or
DVD drive is first in the startup sequence.
v If more than one CD or DVD drive is installed, make sure that only one drive is set as
the primary drive. Start the CD from the primary drive.
Action
1. Reseat the following
components, depending on the
server model:
v Hot-swap models:
a. Hard disk drive
b. SAS/SATA controller
v Simple-swap models:
a. Hard disk drive
b. Hard disk drive cable
2. Replace the following
components one at a time,
depending on the server
model, in the order shown,
restarting the server each time:
v Hot-swap models:
a. Hard disk drive
b. Hard disk drive
backplane
c. SAS/SATA controller
v Simple-swap models:
a. Hard disk drive
b. Hard disk drive cable
3. (Trained service technician
only) Replace the system
board.
1. Reseat the power cords.
2. Check for interruption of the
external power.
3. Replace the power cords.
Chapter 5. Solving problems
59
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