Documentation CD. You can also find the most Was the server setup current information about your completed? server on the IBM Web site at: http://www.ibm.com/servers/ eserver/support/xseries/ index.html ServerGuide to Go to the Web for instructions: install the operating http://www.ibm.com/support/...
Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list at http://www.ibm.com/servers/eserver/ serverproven/compat/us/. View information about IBM Support Line at http://www.ibm.com/services/sl/products/ or view support telephone numbers at Is the problem http://www.ibm.com/planetwide/.
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Safety Information book. For example, if a caution statement begins with a number 1, translations for that caution statement appear in the IBM Safety Information book under statement 1. Be sure to read all caution and danger statements in this documentation before performing the instructions.
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Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
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Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
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Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
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The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. System x3200 Type 4362 and 4363: Installation Guide...
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Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
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Statement 15: CAUTION: Make sure that the rack is secured properly to avoid tipping when the server unit is extended. System x3200 Type 4362 and 4363: Installation Guide...
Solving problems If firmware and documentation updates are available, you can download them from the IBM Web site. The server might have features that are not described in the documentation that comes with the server, and the documentation might be updated...
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This illustration might differ slightly from your hardware. Several models are available; for additional information, see the User’s Guide on the IBM System x Documentation CD. The following illustration shows a hot-swap model. Model number and serial number Important: The server keys cannot be duplicated by a locksmith.
The IBM System x Documentation CD The IBM System x Documentation CD contains documentation for the server in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly. Hardware and software requirements The IBM System x Documentation CD requires the following minimum hardware and software: v Microsoft Windows NT 4.0 (with Service Pack 3 or later), Windows 2000, or Red...
Notices and statements in this document The caution and danger statements that appear in this document are also in the multilingual Safety Information document, which is on the IBM System x Documentation CD. Each statement is numbered for reference to the corresponding statement in the Safety Information document.
Features and specifications The following information is a summary of the features and specifications of the server. Depending on the server model, some features might not be available, or some specifications might not apply. Table 1. Features and specifications Microprocessor: Fans: Environment: ®...
Lower bezel Drive cage Heat sink Microprocessor Front adapter- support bracket SAS controller DASD fan assembly Cover SATA hard disk drive (some models) Diskette drive (optional) Hot-swap hard disk drive (some models) System x3200 Type 4362 and 4363: Installation Guide...
This chapter provides basic instructions for installing optional hardware devices in the server. These instructions are intended for users who are experienced with setting up IBM server hardware. If you need more detailed instructions, see the User’s Guide on the IBM System x Documentation CD.
When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires. v For a list of supported optional devices for the server, see http://www.ibm.com/ servers/eserver/serverproven/compat/us/. System reliability guidelines...
v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws, into the server. Handling static-sensitive devices Attention: Static electricity can damage the server and other electronic devices. To avoid damage, keep static-sensitive devices in their static-protective packages until you are ready to install them.
For proper cooling and airflow, replace the cover before you turn on the server. Operating the server for extended periods of time (more than 30 minutes) with the cover removed might damage server components. System x3200 Type 4362 and 4363: Installation Guide...
Removing the two-piece bezel When working with some devices, such as drives in bays 1 through 7, you must first remove the two-piece bezel to access the devices. Notes: v Before you remove the upper bezel, you must unlock and remove the side cover and remove the lower bezel.
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Set the upper bezel aside. For instructions for reinstalling the two-piece bezel, see “Reinstalling the two-piece bezel” on page 32. System x3200 Type 4362 and 4363: Installation Guide...
Configuration/Setup Utility program and select System Summary from the menu. For additional information, see the User’s Guide on the IBM System x Documentation CD. v For two-way memory interleaving, DIMMs must be installed in matched pairs.
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7. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables. 3. Remove the side cover (see “Removing the side cover” on page 10). System x3200 Type 4362 and 4363: Installation Guide...
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4. Locate the DIMM connectors on the system board. Determine the connectors into which you will install the DIMMs. Install the DIMMs in the sequence shown in the following table. Number of DIMMs Installation sequence (connectors) 2 (interleaved configuration) 1, 3 Not supported 4 (interleaved configuration) 1, 3, 2, 4...
PCI or PCI Express adapter slot cover in the event that you later remove the device. v For a complete list of supported optional devices for the server, see http://www.ibm.com/servers/eserver/serverproven/compat/us/. System x3200 Type 4362 and 4363: Installation Guide...
Installing a CD or DVD drive To install a CD or DVD drive, complete the following steps: 1. Read the safety information that begins on page v and “Installation guidelines” on page 7. 2. Turn off the server and peripheral devices, and disconnect the power cords and all external cables.
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9. If you are installing a 5.25 in. drive in bay 2, push the drive into the bay. If you are installing a 3.5 in. drive in bay 2, you must attach the 5.25 in. conversion kit to the 3.5 in. drive. System x3200 Type 4362 and 4363: Installation Guide...
10. Connect one end of the applicable signal cable into the rear of the drive and make sure that the other end of this cable is connected into the applicable IDE or SATA connector on the system board. 11. Route the signal cable so that it does not block the airflow to the rear of the drives or over the microprocessor and dual inline memory modules (DIMMs).
Note: If you install the maximum number of hot-swap hard disk drives (four), remove the EMC shield that is attached inside the lower bezel. System x3200 Type 4362 and 4363: Installation Guide...
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Note: If the server is configured for RAID operation using an optional ServeRAID adapter, you might have to reconfigure your disk arrays after installing hard disk drives. See the ServeRAID documentation on the IBM ServeRAID Support CD for additional information about RAID operation and complete instructions for using ServeRAID Manager.
Simple-swap hard disk drives are not hot-swappable. Disconnect all power from the server before you remove or install a simple-swap hard disk drive. To install a simple-swap hard disk drive, complete the following steps: System x3200 Type 4362 and 4363: Installation Guide...
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1. Read the safety information that begins on page v and “Installation guidelines” on page 7. 2. Turn off the server and peripheral devices and disconnect all external cables and power cords. 3. Unlock the side cover (the bezel will not disengage from the server if the cover is locked).
The server uses cables to connect parallel IDE, simple-swap SATA, and SAS devices to the power supply and to the system board. (For the location of the system-board connectors, see the User’s Guide on the IBM System x Documentation CD.) Review the following information before you connect power...
3.3 V keyed adapters. Universal adapters are supported in slots 3, 4, and 5 if they are universally keyed. v An optional IBM Remote Supervisor Adapter II SlimLine can be installed only in the dedicated connector on the system board. For additional information, see the documentation that comes with this adapter.
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Note: Expansion-slot covers must be installed on all vacant slots. This maintains the electronic emissions standards of the server and ensures proper ventilation of server components. System x3200 Type 4362 and 4363: Installation Guide...
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7. Touch the static-protective package that contains the adapter to any unpainted metal surface on the server. Then, remove the adapter from the static-protective package. Avoid touching the components and gold-edge connectors on the adapter. 8. If you are installing a full-length adapter, remove the blue adapter guide (if any) from the end of the adapter.
Pull out on the front system fan assembly release tabs (at the blue dots); then, rotate the fan assembly away from the drive cage slightly. d. Remove the cables from the slots on the fan assembly and remove the fan assembly from the drive cage. System x3200 Type 4362 and 4363: Installation Guide...
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5. Disconnect the existing SATA controller cable from the hard disk drive backplate and from the controller; then, remove them from the server. 6. Connect the ServeRAID-8s controller connector end (see Figure 1 on page 28) of the optional 4-drop combination signal and power simple-swap SATA cable to the ServeRAID-8s controller card;...
ServeRAID-8s single-drop cable 7. Replace the front system fan assembly. a. Insert the fan assembly retaining tab over the right edge of the hard disk drive backplane; then, rotate the fan assembly toward the backplane. Do not fully close the fan assembly. b.
Rotate the upper bezel to the left side of the chassis and press the bezel clips into the matching indentations on the left side of the chassis until the bezel clips snap into place. System x3200 Type 4362 and 4363: Installation Guide...
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2. Install the lower bezel on the front of the server chassis. a. Insert the two bottom tabs on the lower bezel into the matching holes in the front of the chassis. b. Tilt the top of the lower bezel into position on the chassis until the lower bezel locks securely into place.
Note: Make sure that each tab on the side cover is in its corresponding slot before you close the cover-release latch. 3. Close the cover-release latch to secure the side cover in place. 4. Lock the side cover. System x3200 Type 4362 and 4363: Installation Guide...
Connecting the cables Attention: To prevent damage to equipment, connect the power cords last. If the server cables and connector panel have color-coded connectors, match the color of each cable end with the color of the connector. For example, match a blue cable end to a blue connector on the panel, a red cable end with a red connector, and so on.
If the server has a ServeRAID adapter and you have installed or removed a hard disk drive, see the ServeRAID documentation that comes with the server for information about reconfiguring the disk arrays. System x3200 Type 4362 and 4363: Installation Guide...
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(three flashes per second), the adapter is identifying the drive. When the drive is removed, this LED also is visible on the hard disk drive backplane, below the hot-swap hard disk drive activity LED. System x3200 Type 4362 and 4363: Installation Guide...
Rear view The following illustration shows the connectors and indicators on the rear of the server. Hot-swap power supplies Fixed power supply Power cord AC power LED DC power LED Serial 2 Mouse Keyboard Serial 1 Parallel AC power LED DC power LED Video USB (2)
The amount of memory that is reserved for system resources depends on the operating system, the configuration of the server, and the configured PCI optional devices. System x3200 Type 4362 and 4363: Installation Guide...
Turning off the server When you turn off the server and leave it connected to ac power, the server can respond to remote requests to turn on the server. To remove all power from the server, you must disconnect it from the power source. Some operating systems require an orderly shutdown before you turn off the server.
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1. From the Configuration/Setup Utility main menu, select Startup Option and press Enter. 2. Select Planar Ethernet PXE/DHCP and use the Right Arrow (→) key to set it to Planar Ethernet. System x3200 Type 4362 and 4363: Installation Guide...
Broadcom NetXtreme Gigabit Ethernet Software CD that comes with the server. To find updated information about configuring the controller, complete the following steps. Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document. 1. Go to http://www.ibm.com/servers/eserver/support/xseries/index.html/ 2.
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If you select Raid Properties, SAS Topology, or Advanced Adapter Properties, additional screens are displayed. See the User’s Guide on the IBM System x Documentation CD for more information about the LSI Configuration Utility program. System x3200 Type 4362 and 4363: Installation Guide...
If you cannot locate and correct a problem by using the information in this chapter, see Appendix A, “Getting help and technical assistance,” on page 73, the Problem Determination and Service Guide on the IBM System x Documentation CD, and the “Server Support” flowchart in the front of this document.
Other beep codes See the Problem Determination and Service Guide on the IBM System x Documentation CD for information about other beep codes. POST error codes The following table provides an abbreviated list of the error codes that might appear during POST.
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Table 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
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A DIMM has been disabled by the 1. Make sure that the DIMM is system. installed correctly (see “Installing a memory module” on page 13). 2. Replace the DIMM. 3. (Trained service technician only) Replace the system board. System x3200 Type 4362 and 4363: Installation Guide...
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Table 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
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Hard disk drive x b. Hard disk drive backplane v Simple-swap models: a. Hard disk drive x b. Hard disk drive x cable 4. (Trained service technician only) Replace the system board. System x3200 Type 4362 and 4363: Installation Guide...
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(boot) device is positioned early in the scanning order. (For information about the scanning order, see the User’s Guide on the IBM System x Documentation CD). 3. Make sure that the settings for the adapter and all other adapters in the Configuration/Setup Utility program are correct.
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2. Reseat each adapter 3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Failing PCI adapter b. (Trained service technician only) System board System x3200 Type 4362 and 4363: Installation Guide...
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Table 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
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Mini-SAS/SATA adapter cable c. Hard disk drive backplane d. Mini-SAS/SATA adapter v Simple-swap models: a. Hard disk drive b. Hard disk drive cable 5. (Trained service technician only) Replace the system board. System x3200 Type 4362 and 4363: Installation Guide...
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Table 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
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1. Update the BIOS code again (see the Problem Determination and Service Guide on the IBM System x Documentation CD). 2. (Trained service technician only) Reseat the microprocessor. 3. (Trained service technician only) Replace the microprocessor. System x3200 Type 4362 and 4363: Installation Guide...
Table 4. Abbreviated list of POST error codes (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Troubleshooting tables Use the following tables to find solutions to problems that have identifiable symptoms. See the Problem Determination and Service Guide on the IBM System x Documentation CD for more detailed troubleshooting information. If you cannot find a problem in these tables, run the diagnostic programs (see “Running the diagnostic programs”...
CD or DVD drive problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
76 mm (3 in.). If the problem remains, replace the diskette drive (see the Problem Determination and Service Guide on the IBM System x Documentation CD). General problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved.
A hard disk drive passes the Run the diagnostic SCSI Attached Disk test (see “Running the diagnostic diagnostic Fixed Disk Test but programs” in the Problem Determination and Service Guide on the IBM System x the problem remains. Documentation CD).
3. Replace the following components one at a time, in the order shown, restarting the server each time: a. Mouse or pointing device b. (Trained service technician only) System board System x3200 Type 4362 and 4363: Installation Guide...
4. Make sure that there is no memory mismatch when the server is over the minimum memory configuration (one 512 MB DIMM) and that you have installed the correct number of DIMMs (see the User’s Guide on the IBM System x Documentation CD for information about installing optional memory modules).
Monitor problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the information that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.
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76 mm (3 in.). b. Non-IBM monitor cables might cause unpredictable problems. 2. Reseat the monitor cable. 3. Replace the following components one at a time, in the order shown, restarting the server each time: a.
An IBM optional device that was 1. Make sure that: just installed does not work. v The device is designed for the server (see http://www.ibm.com/servers/ eserver/serverproven/compat/us/). v You followed the installation instructions that came with the device and the device is installed correctly.
If the server does not start, bypass the front-panel assembly power-control button by using the force power-on jumper (see the Problem Determination and Service Guide on the IBM System x Documentation CD). If the server starts, reseat the front-panel assembly cable and repeat steps 1a through 1c.
The serial port is enabled and is assigned a unique address. v The device is connected to the correct connector. (For connector locations, see the User’s Guide on the IBM System x Documentation CD.) 2. Reseat the following components: a.
2. Make sure that the USB configuration optional devices are set correctly in the Configuration/Setup Utility program menu. (For more information, see the User’s Guide on the IBM System x Documentation CD.) 3. If you are using a USB hub, disconnect the USB device from the hub and connect it directly to the server.
LED will be lit again. For additional information, see the Problem Determination and Service Guide on the IBM System x Documentation CD. System x3200 Type 4362 and 4363: Installation Guide...
If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system or optional device, and whom to call for service, if it is necessary.
Getting help and information from the World Wide Web On the World Wide Web, the IBM Web site has up-to-date information about IBM systems, optional devices, services, and support. The address for IBM System x and xSeries information is http://www.ibm.com/systems/x/. The address for IBM IntelliStation information is http://www.ibm.com/intellistation/.
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.
IBM. Maximum memory may require replacement of the standard memory with an optional memory module. System x3200 Type 4362 and 4363: Installation Guide...
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
United States, go to http://www.ibm.com/ibm/environment/ products/batteryrecycle.shtml or contact your local waste disposal facility. In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery packs from IBM equipment.
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022.
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39 keyboard connector 39 keyboard problems 64, 71 FCC Class A notice 79 keys 2 features server 5 filler panel hard disk drive bay 6 removable-media drive bay 6, 17, 19 System x3200 Type 4362 and 4363: Installation Guide...
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optional devices (continued) drives 16 installing 7 AC power 40 memory modules 13 LEDs order of installation CD drive activity 38 hard disk drives 22 diskette drive activity 38 memory modules 13, 15 DVD drive activity 38 error 72 Ethernet link status 40 Ethernet transmit/receive activity 40 parallel connector 39 hard disk drive activity 37...
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LED 37 tape drive, installing 16 temperature 5 trademarks 75 troubleshooting chart 60 two-piece bezel 11, 32 United States electronic emission Class A notice 79 United States FCC Class A notice 79 System x3200 Type 4362 and 4363: Installation Guide...
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Part Number: 43W6955 Printed in USA (1P) P/N: 43W6955...