Sony Walkman NWZ-W273 Manual

Walkman player

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Quick start manual (2 pages)

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NWZ-W273

Help guide

Use this manual if you encounter any problems, or have any questions about your "WALKMAN."

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4-454-919-12(1)

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Troubleshooting

Summary of Contents for Sony Walkman NWZ-W273

Page 1 Top page NWZ-W273 Getting Started Help guide Transferring Content Music Use this manual if you encounter any problems, or have any questions about your “WALKMAN.” Settings Troubleshooting Important Information Specifications Contents list Go to page top 4-454-919-12(1) Copyright 2013 Sony Corporation...
Page 2: Getting Started
Parts and Controls Parts and controls About the status of the OPR lamp How to install the earbuds How to place your “WALKMAN” on your ears About the Software About the software Go to page top Copyright 2013 Sony Corporation...
Page 3: Transferring Content
Importing music from CDs using Media Go Settings Transferring music using Media Go Troubleshooting iTunes (Mac Only) Important Information Transferring music by drag-and-drop using iTunes Drag-and-Drop Specifications Transferring music using Windows Explorer/Finder on Mac Contents list Go to page top Copyright 2013 Sony Corporation...
Page 4: Playing Music
Skipping to the previous/next song Troubleshooting Skipping to the previous/next folder Shuffle playback Important Information Playing songs in a playlist Specifications ZAPPIN playback Adjusting the volume Contents list Deleting Songs Deleting songs Go to page top Copyright 2013 Sony Corporation...
Page 5: Music Settings
Print Top page > Settings Getting Started Settings Transferring Content Common Settings Music Limiting the volume (AVLS (Volume Limit)) Settings Music Settings Troubleshooting Setting the play mode Important Information Go to page top Specifications Contents list Copyright 2013 Sony Corporation...
Page 6: Troubleshooting
What can I do to solve a problem? Settings Customer support Web site Troubleshooting Possible Causes of Symptoms Important Information List of symptoms and possible causes Operation Specifications Power Contents list Connection to a computer ZAPPIN Go to page top Copyright 2013 Sony Corporation...
Page 7: Important Information
Updating the Firmware of your “WALKMAN” Updating the firmware of your “WALKMAN” Formatting your “WALKMAN” Formatting your “WALKMAN” Deleting the Supplied Software Deleting the supplied software License and Trademark Notice License and trademark notice Go to page top Copyright 2013 Sony Corporation...
Page 8: Specifications
WALKMAN Help guide Search Print Top page > Specifications Getting Started Specifications Transferring Content Specifications Music Specifications Settings Contents Troubleshooting System requirements Go to page top Important Information Specifications Contents list Copyright 2013 Sony Corporation...
Page 9: Transferring Content
WALKMAN Help guide Search Print Top page > Contents list Getting Started Contents list Transferring Content Getting Started Music Customer Registration Web Site Settings Customer registration Web site Troubleshooting Before first use Important Information How to use this Help guide Specifications Water resistant specifications Operation Flow of “WALKMAN”...
Page 10: Troubleshooting
Shuffle playback Playing songs in a playlist ZAPPIN playback Adjusting the volume Deleting Songs Deleting songs Go to page top Settings Common Settings Limiting the volume (AVLS (Volume Limit)) Music Settings Setting the play mode Go to page top Troubleshooting Dealing with Troubles What can I do to solve a problem? Customer support Web site...
Page 11 License and trademark notice Go to page top Specifications Specifications Specifications Contents System requirements Go to page top Copyright 2013 Sony Corporation...
Page 12 Getting Started Customer registration Web site Transferring Content Music Sony recommends that you register your Walkman so we can provide better customer support. Settings Visit one of the following Web sites if you wish to register your Walkman. Troubleshooting For customers in the USA: http://www.sony.com/walkmanreg/...
Page 13 About the operating system For details about the operating system, see [Details]. About battery charging The battery might not be charged at time of purchase. See [Details] for how to charge the battery. Go to page top Copyright 2013 Sony Corporation...
Page 14 WALKMAN Help guide Search Print Top page > Getting Started > Customer Registration Web Site > How to use this Help guide Getting Started How to use this Help guide Transferring Content Music Selecting a topic to display Settings Searching this Help guide Returning to a previous page Troubleshooting Printing out a page...
Page 15 Searching this Help guide You can search by keyword in the context of a desired topic. Enter the keyword in the window( ), and click the search button ( Returning to a previous page Use the back button of your web browser ( ) or breadcrumb trail navigation ( ) to return to a page you have previously viewed.
Page 17 WALKMAN Help guide Search Print Top page > Getting Started > Customer Registration Web Site > Water resistant specifications Getting Started Water resistant specifications Transferring Content Music Scenarios (*1) Settings For swimming If water inside the headphones causes the sound to be muffled Troubleshooting Cleaning after use Important Information...
Page 18 If this does not remove the water, remove the earbuds and pat part (A) of the headphones 5 to 10 times on a dry cloth. Cleaning after use If perspiration, sand, or dirt gets on your Walkman, rinse it off with fresh water at room temperature or gently running tap water immediately.
Page 19 6.3 mm. However, this does not apply with the headphone sections. IPX8 (Degrees of protection against continual water submersion): Your Walkman will maintain its operability even when submersed in water to a depth of 2 m for 30 minutes. Go to page top Copyright 2013 Sony Corporation...
Page 20 For information on how to transfer music by drag-and-drop, see [Details]. Hint For detailed information on how to import music, refer to the Help of the individual software. For details about supported file formats, see [Details]. Go to page top Copyright 2013 Sony Corporation...
Page 21 If you do not slide the Power lock switch to lock after you turn off your Walkman, it may start playing back due to an accidental operation. You cannot operate your Walkman when it is connected to a computer. Go to page top Copyright 2013 Sony Corporation...
Page 22: Charging The Battery
WALKMAN Help guide Search Print Top page > Getting Started > Power/Charging > Charging the battery Getting Started Charging the battery Transferring Content Music Checking the battery charging status Settings Checking the remaining battery power Notes on charging the battery Troubleshooting Important Information The battery of your Walkman is recharged while the Walkman is connected to an operating...
Page 23: Checking Battery Charging Status
Charging starts. Make sure that the OPR lamp window ( ) on the USB cradle (supplied) lights up in red. Charging time is approx. 1.5 hours. When your Walkman has been fully charged, disconnect it from the computer. For a Mac computer, click the eject icon of [WALKMAN] on the sidebar of Finder to disconnect your Walkman.
Page 24 (the OPR lamp lights up in red). Check that the computer recognizes the Walkman after you have connected it to the computer for about 5 minutes. Go to page top Copyright 2013 Sony Corporation...
Page 25: Extending The Battery Life
For details on charging time and battery life, see [Details]. Turning the volume down You can save battery power by turning down the volume on your Walkman. Related Topics Charging Time Go to page top Copyright 2013 Sony Corporation...
Page 26: Parts And Controls
WALKMAN Help guide Search Print Top page > Getting Started > Parts and Controls > Parts and controls Getting Started Parts and controls Transferring Content Music Settings Troubleshooting Important Information Specifications Contents list Tactile dot There is a tactile dot on the left part of your Walkman. Use it to distinguish left from right when you operate it.
Page 27 (*1) There is a tactile dot. Use it to help with button operations. Go to page top Copyright 2013 Sony Corporation...
Page 28 WALKMAN Help guide Search Print Top page > Getting Started > Parts and Controls > About the status of the OPR lamp Getting Started About the status of the OPR lamp Transferring Content Music The OPR lamp indicates the following conditions in addition to charging status and remaining Settings battery power.
Page 29 second intervals There is no file that can be played on Message “NO your Walkman. DATA” You are trying to play an unsupported Double short Blinks twice repetitively format or DRM file. beep Message You are trying to play an expired file. “EXPIRED”...
Page 30 You have entered formatting setting mode. Blinks — Waiting for setting whether formatting is executed or not. Lights up — Waiting for execution of formatting. Lights up — Formatting is being executed. Blinks quickly — Go to page top Copyright 2013 Sony Corporation...
Page 31 When you change the earbuds, turn them to install firmly on your Walkman and to prevent the earbud from detaching and remaining in your ear. Optional replacement earbuds can be ordered from your nearest Sony dealer. Go to page top...
Page 32 WALKMAN Help guide Search Print Top page > Getting Started > Parts and Controls > How to place your “WALKMAN” on your ears Getting Started How to place your “WALKMAN” on your ears Transferring Content Music 1. Check the left ( ) and right ( ) parts of your Walkman.
Page 33 If the neckband breaks, stop using your Walkman. Hint If your Walkman comes off your ears while you are swimming, stabilize the adjustment band using the band of your swimming goggles. Go to page top Copyright 2013 Sony Corporation...
Page 34: About The Software
For details on operation, refer to the Help of the software, or visit the following web site. http://support.microsoft.com/ Related Topics Importing music from CDs using Media Go Transferring music using Media Go Transferring music by drag-and-drop using iTunes Go to page top Copyright 2013 Sony Corporation...
Page 35: Importing Music From Cds Using Mediago
WALKMAN Help guide Search Print Top page > Transferring Content > Media Go (Windows Only) > Importing music from CDs using Media Go Getting Started Transferring Content Importing music from CDs using Media Go Music Settings You can use Media Go to copy (rip) music from your CDs. Follow these instructions to rip songs from a CD to your computer.
Page 37 WALKMAN Help guide Search Print Top page > Transferring Content > Media Go (Windows Only) > Transferring music using Media Getting Started Transferring Content Transferring music using Media Go Music Settings You can use Media Go to transfer music from your computer to your Walkman. Troubleshooting Note Media Go does not support content that uses digital rights management technology (“WM-...
Page 38 The control buttons on your Walkman become inoperatable while connected to a computer. Related Topics About the software Importing music from CDs using Media Go Transferring music by drag-and-drop using iTunes Transferring music using Windows Explorer/Finder on Mac Playing music Go to page top Copyright 2013 Sony Corporation...
Page 39 3. Select [WALKMAN] in the sidebar of Finder, then open the [Music] folder. 4. Drag-and-drop the songs you want to transfer from iTunes to the [Music] folder of your Walkman. Related Topics About the software Transferring music using Windows Explorer/Finder on Mac Playing music Go to page top Copyright 2013 Sony Corporation...
Page 40 WALKMAN Help guide Search Print Top page > Transferring Content > Drag-and-Drop > Transferring music using Windows Explorer/Finder on Mac Getting Started Transferring Content Transferring music using Windows Explorer/Finder on Mac Music Settings You can directly transfer music by drag-and-drop using Windows Explorer or Finder on Mac. 1.
Page 41 Transferring music by drag-and-drop using iTunes Playing music Go to page top Copyright 2013 Sony Corporation...
Page 42 WALKMAN Help guide Search Print Top page > Music > Playing Music > Playing music Getting Started Playing music Transferring Content Music About volume operation (Only for countries/areas complying with European Directives) Settings Troubleshooting Important Information Specifications Contents list 1. Turn on your Walkman. [Details] 2.
Page 43 Transferring music by drag-and-drop using iTunes Transferring music using Windows Explorer/Finder on Mac Skipping to the previous/next song Skipping to the previous/next folder Playing songs in a playlist Shuffle playback ZAPPIN playback Adjusting the volume Deleting songs Go to page top Copyright 2013 Sony Corporation...
Page 44 Top page > Music > Playing Music > Skipping to the previous/next song Getting Started Skipping to the previous/next song Transferring Content Music Settings Troubleshooting Important Information Specifications Previous Contents list Next 1. Press the button to skip to the previous/next song. Go to page top Copyright 2013 Sony Corporation...
Page 45 Transferring Content Music Settings Troubleshooting Important Information Specifications Contents list Previous Next 1. Press and hold the button for longer than 1 second to skip to the beginning of the previous/next folder. Go to page top Copyright 2013 Sony Corporation...
Page 46: Shuffle Playback
1. Press the P.LIST (Playlist)/SHUF (Shuffle) button to play songs in random order. Contents list To return to normal playback, press the P.LIST (Playlist)/SHUF (Shuffle) button again. Note During shuffle playback, you cannot skip to the previous or next folder. Go to page top Copyright 2013 Sony Corporation...
Page 47: Playing Songs In Playlist
P.LIST (Playlist)/SHUF (Shuffle) button for longer than 1 second during playback of songs in a playlist. Note When you play songs in a playlist, only the songs registered in that playlist are played back repeatedly. Go to page top Copyright 2013 Sony Corporation...
Page 48: What Is Zappin Playback
WALKMAN Help guide Search Print Top page > Music > Playing Music > ZAPPIN playback Getting Started ZAPPIN playback Transferring Content Music What is ZAPPIN Playback? Settings Starting ZAPPIN playback Skipping to the previous/next song, shuffle playback, or playlist playback during ZAPPIN Troubleshooting playback Important Information...
Page 49 Press the button shortly during ZAPPIN playback. Normal playback Starting ZAPPIN playback 1. Press and hold the button for longer than 1 second during normal playback. The voice guidance “Zappin in” is heard and ZAPPIN playback starts. (*1) Press and hold the button for longer than 1 second.
Page 50 Pausing playback during ZAPPIN playback 1. Press the button. The voice guidance “Zappin out” is heard and your Walkman returns to normal playback. 2. Press the button again. Playback is paused. Go to page top Copyright 2013 Sony Corporation...
Page 51: Adjusting The Volume
Contents list “10” is set by default. If you turn off your Walkman with the volume set to “0,” the volume will be automatically set to “1” when you start playback next time. Go to page top Copyright 2013 Sony Corporation...
Page 52 When you delete songs from your Walkman, use the software you used to transfer the songs or Settings use Windows Explorer or Finder on Mac. For details about using the software, refer to the Help of the software. Troubleshooting Go to page top Important Information Specifications Contents list Copyright 2013 Sony Corporation...
Page 53: Limiting Volume
The volume is kept to a moderate level. To return the AVLS setting to off, repeat steps 1 to 2. When AVLS is set to off, the OPR lamp blinks red twice in step 2. Go to page top Copyright 2013 Sony Corporation...
Page 54: Setting The Play Mode
The songs in your Walkman are sequentially played back in clips of 4 seconds Short each. [Details] ZAPPIN The songs in your Walkman are sequentially played back in clips of 15 seconds Long each. [Details] Go to page top Copyright 2013 Sony Corporation...
Page 55 5. Look up information on the issue on one of the customer support web sites. [Details] 6. If the approaches listed above fail to resolve the issue, consult your nearest Sony dealer. Hint No data will be deleted by resetting your Walkman.
Page 56 For customers in Canada: Specifications http://esupport.sony.com/ca/ Contents list For customers in Europe: http://support.sony-europe.com/DNA For customers in Latin America: http://www.sony-latin.com/index.crp For customers in other countries/regions: http://www.sony-asia.com/support For customers who purchased the overseas models: http://www.sony.co.jp/overseas/support/ Go to page top Copyright 2013 Sony Corporation...
Page 57 The following topics show possible causes of and remedies for symptoms. See the appropriate topic according to your problem. Troubleshooting Operation Important Information Power Connection to a computer Specifications ZAPPIN Contents list Go to page top Copyright 2013 Sony Corporation...
Page 58 WALKMAN Help guide Search Print Top page > Troubleshooting > Possible Causes of Symptoms > Operation Getting Started Operation Transferring Content Music Sound became muffled while swimming. Settings Because the headphone sections are not water-tight, sound quality of your Walkman may Troubleshooting deteriorate if water gets inside the headphones.
Page 59 After the initial warning, the alarm and warning repeat for every 20 cumulative hours that the volume is set beyond the specific level (*1); when this happens, the volume is changed to level [7] automatically. (*1) Specific level = [18] Go to page top Copyright 2013 Sony Corporation...
Page 60 When usable battery life becomes half the usual time, even after charging the battery fully, the battery should be replaced. Consult your nearest Sony dealer. When your computer enters a power saving mode such as the Sleep or Hibernation mode while your Walkman is connected via the USB cradle (supplied), the battery of the Walkman will not be charged.
Page 61 You have not used your Walkman for more than a year. Depending on the conditions under which your Walkman is used, the battery may have been deteriorated. Consult your nearest Sony dealer. Your Walkman takes a long time to start.
Page 62 For details on the settings of individual audio file, contact the distributor. You may be attempting to transfer files that are not in a playable format. Transfer files in a playable format, see [Details]. Go to page top Copyright 2013 Sony Corporation...
Page 63 Information on the most melodic or rhythmical section cannot be added to linear PCM (.wav) files. You cannot return to normal playback from ZAPPIN playback. To return to normal playback, press the button for less than about 1 second. [Details] Go to page top Copyright 2013 Sony Corporation...
Page 64: Declaration Of Conformity
If you have any questions about this product: Visit: www.sony.com/walkmansupport Contact: Sony Customer Information Service Center at 1-(866)-456-7669 Write: Sony Customer Information Service Center 12451 Gateway Blvd., Fort Myers, FL 33913 Declaration of Conformity Trade Name: SONY Model No.:...
Page 65 Notice for customers: the following information is only applicable to equipment sold in countries applying EU directives Manufacturer: Sony Corporation, 1-7-1 Konan Minato-ku Tokyo, 108-0075 Japan For EU product compliance: Sony Deutschland GmbH, Hedelfinger Strasse 61, 70327 Stuttgart, Germany Disposal of Old Electrical & Electronic Equipment (Applicable in...
Page 66: Listening For A Lifetime
batteries. For more detailed information about recycling of this product or battery, please contact your local Civic Office, your household waste disposal service or the shop where you purchased the product. For users in Canada Listening for a Lifetime Selecting fine audio equipment such as the unit you’ve just purchased is only the start of your musical enjoyment.
Page 67 A safety tip from the Consumer Electronics Association, 1919 South Eads Street, Arlington, VA 22202 and the American Speech-Language-Hearing Association, 2200 Research Boulevard, Rockville, MD 20850. Other supplied manuals, such as Quick Start Guide, also contain important information. Go to page top Copyright 2013 Sony Corporation...
Page 68 Do not put any foreign object in the Walkman. Doing so may cause fire or electric shock. If fire or electric shock occurs, turn off your Walkman immediately, remove the Walkman from Important Information the USB cradle (supplied) and consult your nearest Sony dealer or Sony Service Center. Do not place your Walkman in fire. Specifications Do not take apart or remodel your Walkman.
Page 69 Do not touch the rechargeable battery with bare hands if it is leaking. Since battery liquid may Contents list remain in your Walkman, consult your nearest Sony dealer if the battery has leaked. If the liquid gets into your eyes, do not rub your eyes as doing so may lead to blindness. Wash out your eyes with clean water, and consult a doctor.
Page 70: Notice For Users
Recorded songs are limited to private use only. Use of the songs beyond this limit requires Settings permission of the copyright holders. Sony is not responsible for incomplete recording/downloading or damage to data due to Troubleshooting problems with your Walkman or computer.
Page 71: Road Safety
The earbuds seal your ears. Therefore, be aware that there is a risk of damage to your ears or eardrums if strong pressure is applied to the earbuds, or the earbuds are suddenly removed from your ears. After use, be sure to take the earbuds off your ears gently. Go to page top Copyright 2013 Sony Corporation...
Page 72 Settings part or renting the software without the permission of the copyright holder. In no event will Sony be liable for any financial damage or loss of profits, including claims Troubleshooting made by third parties, arising out of the use of the software supplied with your Walkman.
Page 73 Walkman. Important Information Specifications Cleaning the earbuds Contents list Remove the earbuds from your Walkman, and wash them by hand with a mild detergent solution. After washing the earbuds, wipe them well. Go to page top Copyright 2013 Sony Corporation...
Page 74 To check the information, connect the Walkman to your computer by using the USB cradle (supplied). On your computer, check “information.txt” in the [WALKMAN] folder. The “information.txt” contains the following information. 01: Model name 02: Memory capacity 03: Firmware version Go to page top Copyright 2013 Sony Corporation...
Page 75 When formatting is finished, your Walkman will turn off automatically. When you turn on your Walkman again, the Walkman will reconstruct its database. While that is being done, you may not be able to transfer music or otherwise operate the Walkman. Go to page top Copyright 2013 Sony Corporation...
Page 76 Select [Desktop] from [Start screen] to open [File Explorer]. In the [Computer] list, select [WALKMAN] – [Storage Media]. Mac: Select [WALKMAN] in the sidebar of Finder. 3. Delete the [FOR_WINDOWS] and [FOR_MAC] folder. Go to page top Copyright 2013 Sony Corporation...
Page 77: License And Trademark Notice
Music Settings “WALKMAN” and “WALKMAN” logo are registered trademarks of Sony Corporation. 12 TONE ANALYSIS and its logo are trademarks of Sony Corporation. Troubleshooting ZAPPIN and its logo are trademarks of Sony Corporation. Microsoft, Windows, Windows Vista and Windows Media are either trademarks or registered Important Information trademarks of Microsoft Corporation in the United States and/or other countries.
Page 78: Power Source
WALKMAN Help guide Search Print Top page > Specifications > Specifications > Specifications Getting Started Specifications Transferring Content Music Interface Settings USB: Hi-Speed USB (USB 2.0 compliant) Troubleshooting Output (headphones) Important Information Frequency response Specifications 20 to 20,000 Hz (when playing data file, single signal measurement) Power source Contents list Built-in rechargeable lithium-ion battery...
Page 79 The approximate times are based on the case in which you transfer or record only 4 minute songs (not including videos and photos) in the MP3 format. Other playable audio file format song numbers and times may differ from MP3 format.) NWZ-W273 (4 GB) Bit rate Number Time [H:M]...
Page 80 Getting Started Contents Transferring Content Music “WALKMAN” (1) Settings Earbuds (1 set) USB cradle (1) Troubleshooting Adjustment band (1) Quick Start Guide Important Information Notes on Water Resistant Specifications Specifications Go to page top Contents list Copyright 2013 Sony Corporation...
Page 81: System Requirements
Not supported by the following environments: Personally constructed computers or operating systems An environment that is an upgrade of the original manufacturer-installed operating system Multi-boot environment Design and specifications are subject to change without notice. Go to page top Copyright 2013 Sony Corporation...

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