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® EPSON ® E Q U I T Y 2 8 6 P L U S U s e r ’ s G u i d e...
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Changes or modifications not expressly approved by Epson America, Inc., could void the user’s authority to operate the equipment. This digital apparatus does not exceed the class B limits for radio noise emissions from digital apparatus as set out in the radio interference regulations of the Canadian Department of communications.
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® EPSON ® 2 8 6 P L U S E Q U I T Y User’s Guide...
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America, Inc. No patent liability is assumed with respect to the use of information contained herein. While every precaution has been taken in the preparation of this publication, Epson America assumes no responsibility for errors or omissions. Nor is any liability assumed for damages resulting from the use of the information contained herein.
IMPORTANT SAFETY INSTRUCTIONS Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the product. Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
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11. Never push objects of any kind into this product through cabinet openings, as they may touch dangerous voltage points or short out parts that could result in a risk of fire or electric shock. Never spill liquid of any kind on the product. 12.
Contents Introduction Optional Equipment ....... . . Operating Systems and Other Software ....How to Use This Manual .
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Setting the Hard Disk Drive(s) ......Hard Disk Drive Types ......Setting the Primary Display Type .
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Chapter 4 Enhancing System Operations Using AUTOEXEC.BAT and Other Batch Files... 4-l Changing the Processor Speed ......Entering Keyboard Commands.
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Specifications Appendix A CPU and Memory ........A-l Controllers.
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Performing System Diagnostics Appendix C Starting the Diagnostics Program ..... . . The Main Menu Screen ......Setting the Run Time Parameters.
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Appendix D Troubleshooting Identifying Your System ......D-l Error Messages ........D-2 The Computer Won’t Start.
The Equity 286 PLUS also offers shadow RAM to speed up processing by moving the ROM BIOS and the video ROM into the RAM area of memory. This allows the computer to access information and display text and graphics on the screen faster.
Operating Systems and Other Software You probably have a version of MS-DOS Equity 286 PLUS. Epson has enhanced MS-DOS by adding two time-saving utilities-HELP and MENU-that make it easier to use. The HELP program lets you display information on the screen about any MS-DOS command.
Epson has included special VGA utilities that you can use with your built-inVGA adapter. These utilities provide 132-column text mode and emulation of different adapter types, as well as a program to turn off your display automatically when you’re not using it.
Call the Epson Consumer Information Center at (213) 782-2600 for the location of your nearest Epson dealer or Customer Care Center. To locate or purchase accessories or supplies, contact your Epson dealer.
Chapter Setting Up Your System Setting up your Equity 286 PLUS personal computer is easy. Just follow the eight steps in this chapter. As you set up your computer, you may want to leave this manual’s back cover foldout open so you can refer to the illustrations identifying the different parts.
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Before you set up your computer, it’s important to choose a safe, convenient location that provides the following: A large, sturdy desk or table. The surface should be strong enough to easily support the weight of your system and all of its components.
3 Removing the Protector Card If you have a 5 1/4-inch diskette drive, there is a protector card in the diskette slot. This card is inserted at the factory to protect the read/write heads in the drive. To remove it, flip the latch up to pop the card out part way, then pull it out, as shown below.
Connecting a Monitor The procedure you use to connect your monitor to the computer depends on the type of monitor you have. If you have a VGA monitor (or a multi-frequency monitor with an analog connector), you can connect it to the computer’s built-in VGA port.
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4. Examine the connector end of the monitor cable, and position the plug to match the orientation of the monitor port (marked with a monitor icon). Then insert the plug into the port (the connector should fit in easily when properly oriented), as shown below.
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6. Plug the monitor power cord into the monitor’s power inlet, as shown below. 7. Plug the other end of the power cord into an electrical outlet. Setting Up, Your System...
Using a Display Adapter Card If you are using a non-VGA monitor, you’ll need to install a display adapter (video) card in one of the computer’s option slots before you can connect the monitor. (Your dealer may have already installed the video card for you.) If the video card has not yet been installed, you’ll need to follow the instructions in Chapter 5 to install an option card.
Your computer has both parallel and serial interfaces. connect a printer or other peripheral device to one of these interfaces, follow the instructions below. Of course, Epson offers a full range of printers; ask your dealer for more information. Using the Parallel Interface The parallel interface on your computer is Centronic compatible and uses a DB-25S connector.
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Once you have the correct printer cable, follow these steps: 1. Place the printer next to the computer with the back panels of both components facing you. 2. One end of the printer cable has a 25-pin, D-shell connector. Position the plug to match the orientation of the parallel interface (marked with a special icon).
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3. Connect the other end of the cable to the printer, as shown below. To secure the cable, squeeze the clips at each side of the printer port and push them into place. 4. Plug the printer’s power cord into a three-prong, 120-volt, grounded electrical outlet.
Using the Serial Interface If you have a printer, a modem, or other peripheral device with a serial interface, you can connect it to the serial (RS-232C) port on the back of the computer. The serial port uses a DB-9P connector, so be sure you have a compatible cable.
Connecting the Keyboard Follow these steps to connect the keyboard: 1. Hold the keyboard cable connector so the indicator on the housing faces up. Insert the plug into the appropriate socket, marked with a keyboard icon, as shown below. keyboard connector Caution Although the keyboard and mouse connectors are physically identical, they cannot be used interchangeably.
2. You can raise the keyboard by adjusting the legs on the bottom. To change the angle of the keyboard, turn it over and flip each leg upward until it locks into place, as shown below. Connecting the Mouse Your computer has an auxiliary port for an IBM PS/2 compatible mouse that uses a miniature DIN (60pin) connector.
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mouse connector Caution Although the mouse and keyboard connectors are physically identical, they cannot be used interchangeably. Be sure to insert the mouse plug into the mouse port. Once you have connected a mouse, you may need to add commands to your MS-DOS CONFIG.SYS file to enable your computer to use a mouse.
Connecting the Power Cord Follow these steps to connect the power cord: 1. Plug the power cord into the AC power inlet on the back panel, as shown below. W A R N I N G To, avoid an electric shock, be sure to plug the cord into the computer before plugging it into the wall socket.
Turning On the Computer After you set up your system, you’re ready to turn on the power. But first, read the following safety rules to avoid accidentally damaging your computer or injuring yourself: Do not unplug cables from the computer when the power is Never turn on the computer with a protector card in the diskette drive.
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3. Turn on the monitor, printer, and any other peripheral devices connected to the computer. 4. To turn on the computer, press the power button located on the right side of the front panel, as shown below. The power indicator next to the button lights up. After a few seconds, the computer counts the amount of memory in your computer, and then performs a diagnostic self test.
When the system has successfully completed its self test, you see the following prompt: Press <Del> to start SETUP Do not press any key yet. If MS-DOS has already been installed on your system, you’ll see a prompt to enter the date. (For information about loading the operating system, see your MS-DOS Installation Guide or Reference Manual.) If there is no operating system on your computer, you see an...
Chapter 2 Running the SETUP Program When you use your computer for the first time, you need to run the SETUP program to define how your system is set up. This is a simple procedure which you must do at least once. You may need to do it again later if you change some part of your configuration.
The configuration you define through SETUP is stored in a special area of memory called CMOS RAM. This memory is backed up by a battery, so it will not be erased when you turn off or reset the computer. Whenever you reboot the computer, it checks the settings, and if it discovers a difference between the information in the CMOS RAM and your system’s configuration, it prompts you to run SETUP.
The first option is highlighted. Press ” to highlight SETUP, and then press th e screen. The menu automatically displays the base memory size, the extended memory size, and whether a math coprocessor (numeric processor) is installed. Additionally, the SETUP menu lists the parameters you can change.
To change the time, move the cursor to the next line and press Page Up Page Down according to a 24-hour clock. For example, 5 p.m. would be hour 17. You cannot set the number of seconds. Setting the Diskette Drive(s) Your system probably came with one diskette drive installed.
If your system does not have a hard disk, select installed disk drive, select If your computer came with an Epson 40MB hard disk drive (or if you install this drive yourself), select number 17 for drive C. If you have installed another type of hard disk drive, you need to select the drive type number that matches your drive.
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Hard disk drive types Running the Setup Program...
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Hard disk drive types (continued) Defining your own drive type if the parameters listed for your hard disk (in the documentation that came with it) do not match any of the types listed in the table above, you can define your own type using the SETUP program.
Enter Press after typing each number. If you enter an invalid number, the computer beeps and does not go on to the next parameter. Check your drive documentation and try again. You do not enter a value for based on the other numbers you have provided. Setting the Primary Display Type This option lets you define the type of adapter you are using in your computer for your primary display device:...
Q If you have a composite color monitor, television with a video input, try selecting CO 80x25. run SETUP again and select If you have two display adapters of different types, select the setting for the one you want to be your primary display adapter. The other one is your secondary adapter.
Your computer can access RAM (random access memory) faster than ROM (read-only memory). The Shadow RAM feature enables the Equity 286 PLUS to copy the contents of its system BIOS and/or video ROM into RAM so it can perform certain operations faster.
Expanded memory can be used by application programs conforming to the Lotus®/Intel®/Microsoft® Expanded Memory Specification (LIM EMS), such as Windows/286. The Equity 286 PLUS is compatible with version 4.0 of the LIM EMS. should use high speed for everything you do...
If you have not installed any additional memory in your computer (beyond the IMB of on-board memory) , there is no memory available for you to use as expanded memory. If you have installed more memory, the total amount appears in the information window;...
Now type the password you want to use. You can type up to eight characters using the letter or number keys, in upper- or lowercase. For example, you could enter the following as your password: 123aBc! can use the backspace key to correct mistakes. After you type the password you want, press Note...
Setting the Built-in Interfaces This option lets you define how the following built-in interfaces in your computer operate: 0 Parallel port (LPT1 , LPT2, LPT3) 0 Serial port (COMl or COM2) Cl Hard disk drive controller (HDC) Cl Floppy disk drive controller (FDC). Read the following descriptions to make sure the settings are correct.
0 If you have installed three additional parallel ports and you do not want to use the built-in port, select Note Be sure to also set any jumpers on the card(s) you install to indicate how you want the port to be recognized (LPTl, LPT2, or LPT3).
Saving Your Settings After you have made your selections for SETUP, press exit. You see the following prompt: Save SETUP configuration (Y/N)? Press to return to the menu to make corrections. Press Y Enter to save the settings in the CMOS RAM. Press Enter to exit SETUP without saving your changes.
Chapter 3 Using Your Computer This chapter briefly describes the following procedures for using your computer: Installing MS-DOS or another operating system Using special keys on the keyboard Stopping a command or program Resetting the computer Using a password Using disks and disk drives. Installing MS-DOS or Another Operating System After you connect the components of your system and run the...
Special Keys on the Keyboard Certain keys on your keyboard serve special functions when your computer is running MS-DOS or application programs. The keyboard layout is shown below, and the special keys are described in the table. Key functions I ‘ Tab ’...
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Key functions (continued) Purpose Works with other keys to enter alternate character codes or functions. ‘ Backspace Moves the cursor back one space, deleting the character to the left of the cursor. Enter Ends a line of keyboard input or executes a command.
Stopping a Command may sometimes need to stop a command or program while it is running. Many programs provide a command you can use to cancel or even undo an operation. If you have entered an MS-DOS command that you want to stop, try one of the following commands: 0 Hold down the Ctrl key and press C.
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Caution Do not reset the computer as a means to exit a program. Some programs classify and store new data when you exit them in the normal manner. If you reset the computer without properly exiting a program, you may lose data. To reset the computer, MS-DOS must be either on the hard disk or on a diskette in drive A;...
Using a Password If you set a password when you ran the SETUP program, you must enter it every time you turn on the computer or press the RESET button. Follow these steps to use your password: 1. If you do not have a hard disk, insert your Startup diskette in drive A.
Using Disks and Disk Drives The disk drives in your computer allow you to store data on disk, and then retrieve and use your stored data. This section explains how disks work and tells you how to: 0 Use different types of diskettes and diskette drives LI Care for your diskettes and diskette drives 0 Write-protect diskettes Ll Use a single diskette drive system...
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A disk is further divided by sectors, which are similar in shape to pie slices. The figure below provides a simple representation of tracks and sectors. Double-sided, double-density diskettes have either 40 or 80 tracks on each side, and double-sided, high-density diskettes have 80 tracks on each side.
Your computer uses the read/write heads in a disk drive to store and retrieve data on a disk. To write to a disk, the computer spins it in the drive to position the disk so that the area where the data is to be written is under the read/write head. A diskette has an exposed area where the read/write head can access it.
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Cl 360KB drive—Use 5 1/4-inch, double-sided, double-density, 48 TPI, 360KB diskettes. (You can also use single-sided, 160KB or 180KB diskettes.) These diskettes contain 40 tracks per side and 8 or 9 sectors per track. With 8 sectors per track, a diskette holds up to 320KB. With 9, sectors per track, a diskette holds up to 360KB of information, which is approximately 150 pages of text.
31/2-inch drive/diskette compatibility Because of these incompatibilities, always indicate the diskette type and density when you label your diskettes. (Usually this information appears on the manufacturer’s label.) If you have any combination of the above drives (1.44 MB, 1.2MB, 720KB, or 360KB), you can copy files from one drive to another-using COPY or XCOPY—as long as the correct diskette type is in each drive.
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Keep diskettes away from dust and dirt. Small particles of dust or dirt can scratch the magnetic surface, destroy data, and ruin the read/write heads in a diskette drive. Never wipe, brush, or try to clean diskettes in any way. Keep diskettes in a moderate environment.
Write-protecting Diskettes You can write-protect a diskette to prevent its data from being altered. When a diskette is write-protected, you can read it and copy data from it, but you cannot store new data on it or delete any files it contains. If you try to change data stored on a write- protected diskette, MS-DOS displays an error message.
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On a 3 ?&inch diskette, the write-protect device is a small switch on the back of the diskette in the lower right comer, shown below. To write-protect a 31/2-inch diskette, slide the switch toward the edge of the diskette until it clicks into position, exposing a hole in the comer.
Using a Single Diskette Drive System MS-DOS expects the computer to have at least two diskette drives and displays prompts and messages accordingly. Usually, MS-DOS recognizes the first diskette drive (the top drive) as A and a second diskette drive as B. If you have only one diskette drive, MS-DOS can treat it as both A and B when you need to perform operations that normally require two diskette drives.
Note You can load MS-DOS from an application program diskette if that diskette contains the operating system. See your MS-DOS Reference Manual for information about creating a system diskette. Inserting and Removing Diskettes If you have a 5 1/4-inch diskette drive, insert a diskette as follows: hold the diskette with the label facing up and the read/write slot leading into the drive, as shown below.
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If you have a 3 1/2-inch diskette drive, insert the diskette with the label facing up and the metal shutter leading into the drive, as shown in the following illustration. Slide the diskette into the drive until it clicks into place. When you want to remove the diskette, make sure the drive light is off;...
Formatting Diskettes Before you can store data on a new diskette, you must format it using the FORMAT command. Formatting prepares the diskette so that MS-DOS can write data on it. You need to do this only once, before you use the diskette for the first time. You can also reformat previously used diskettes to store new data.
0 You can use the BACKUP command to back up hard disk files to diskettes. Because BACKUP can split large files across two or more diskettes, it makes more efficient use of diskette space than COPY or XCOPY. It also allows you to back up files that are larger than the capacity of your diskettes.
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Backing up the hard disk While the hard disk is very reliable, it is essential to back up your hard disk files to diskettes in case you lose some data accidentally. Make copies of all your system and application program diskettes before copying the programs to the hard disk. After you create data files on the hard disk, be sure to copy them to diskettes whenever you revise them to keep your backup diskettes up-to-date.
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Follow these steps to run HDSIT: Exit any program you are using and make sure the MS-DOS command prompt appears on the screen. 2. Insert the Reference diskette in drive A. Then type Enter press to log onto that drive. Type the following and press HDSIT You see a message on the screen that tells you the disk drive’s...
Chapter 4 Enhancing System Operations This chapter tells you how to use the following procedures to enhance the operation of your computer: 0 Using AUTOEXEC.BAT and other batch files 0 Changing the processor speed 0 Using expanded memory beyond 0 Using the VGA utilities. Using AUTOEXEC.BAT and Other Batch Files As you get used to using MS-DOS and your application programs, you may find that there are commands you need to...
When you install MS-DOS, it creates an AUTOEXEC.BAT file for you. To modify the file or create another one, you can use the COPY or EDLIN command, or a word processing program that can save a file as a text-only file. However, be sure to name the file AUTOEXEC.BAT and store it in the root directory of the hard disk or diskette from which you load MS-DOS.
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Some copy-protected programs require the computer to run at low speed while accessing the program on a diskette. These programs also usually require you to leave a key disk-the diskette that contains the copy protection-in the diskette drive. If you use a copy-protected program often, you may want to set your processor speed to change automatically to low speed when accessing the diskette and return to high speed when it is finished.
If you frequently use programs that require the processor to operate at low speed or require the automatic speed change when your computer is accessing a diskette, use SETUP to change the processor speed. See Chapter 2 for instructions. If you use these programs only occasionally, you should use the keyboard commands or the ESPEED program (described below) to change the processor speed.
To enter these commands, hold down the Ctrl key and the key and press the + or - key on the numeric keypad. The speed setting remains in effect until you press the or turn off the computer, or until you change it again using the SETUP program, another keyboard command, or the ESPEED program, described below.
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The message tells you the switches you should use to set the speed to high or low. At the MS-DOS prompt, type the ESPEED command again and include the appropriate switch, such as the following: ESPEED L This command changes the processor speed to low. the current CPU speed, Enter.
Using Expanded Memory Beyond The Equity 286 PLUS comes with 1MB of random access memory. MS-DOS and your application programs that run under MS-DOS use the first 640KB of memory. If you have installed additional memory (above 1MB) in your computer, you can use it as extended memory or expanded memory, as described below.
Modifying the CONFIG.SYS File If you have a word processing program that can save a file as a text-only file (also called an ASCII file), you can use it to add the memory manager to the CONFIG.SYS file. Follow these steps: 1.
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If you do not have a word processing program capable of saving an ASCII text file, you can modify CONFIG.SYS using the MS-DOS EDLIN or COPY CON command. See your MS-DOS Reference Manual for instructions. Using EMM286.SYS options You can include optional parameters in the DEVICE= command line to tailor the way the memory manager works with your system.
For example, to specify a page frame address 0CC000h for EMM286.SYS, add the following command line to your CONFIG.SYS file: DEVICE=EMM286.SYS /M4 Note If you have installed an EGA or VGA display adapter card, you cannot enter the following values for n: / M l - M l / M 2 - M 2 The P[nnn] option specifies the number of handles (process ID available to EMM286.SYS.
The Reference diskette contains the following VGA utilities: VGAMODE SET-VGA SNOOZE Copying the Utility Files If you have a hard disk, you should copy the VGA utility files from your Reference diskette to your hard disk and run the programs from there. This section describes how to copy the files and include a pathname for the files in your AUTOEXEC.BAT file.
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the following command and press Type utility file directory on your hard disk (if you do not already have one): MKDIR C:\UTIL You can name the directory something other than UTIL; just substitute the directory name you choose in the rest of the steps in this section.
Modifying your AUTOEXEC.BAT file For convenience in accessing your VGA utilities, you can include the pathname to the utility directory in your AUTOEXEC.BAT file. Follow these steps: At the MS-DOS command prompt in the root directory, type the following and press COPY AUTOEXEC.BAT+CON AUTOEXEC.BAT 2.
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For example, if you want your screen to display 132 columns and 25 rows, type the following and press VGAMODE 132, 25 To use VGAMODE, you must configure the application program that uses VGAMODE for the same screen sire. See the appropriate section below for your application program(s).
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The program then asks for the name of a file where the changes for the new configuration are to be saved. Type the following and press WS132.EXE 6. At the Main Installation Menu, select 7. From the console menu, select Screen Sizing.
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Running WordPerfect, versions 4.0 and 4.1 After you have installed WordPerfect version 4.0 or 4.1 on your hard disk, follow these steps: 1. Install the VGAMODE utility, if you have not already. 2. Type the following and press and initialize 132-column text mode: VGAMODE 3.
Running WordPerfect, version 5.0 Follow these steps to run WordPerfect version 5.0 in 132xchnn text mode: Type the following and press VGAMODE 132, 25 2. Start WordPerfect. If WordPerfect does not display 132 columns and 25 rows on the screen, type the following and press WP /SS=25,132 Using SETVGA SETVGA lets you operate your built-in VGA adapter in a...
Use one of the following values for emulation: For example, type the following and press SETVGA EGAC Using SNOOZE The SNOOZE utility causes your monitor screen to go blank after a specified period of time if your system has been inactive. This prevents any single image from being “burned into”...
Chapter 5 Installing and Removing Options You can enhance the performance of your computer by adding a variety of options, including the following: 0 Option cards 0 Memory modules 0 A math coprocessor. An option card is a circuit board you install in your computer to add a particular function.
A math coprocessor speeds up the numeric calculations your computer performs when using certain application software. If you purchase a math coprocessor, it is a good idea to ask your dealer to install it for you, because it can be damaged easily. If you decide to install it yourself, follow the steps in this chapter.
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4. Turn the computer around so you are facing the back panel. As shown below, the cover is secured by a large screw on the back panel. Turn the screw counterclockwise to unlock the cover. 5. The cover is also secured by two latches on the back of the cover near the comers.
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6. Pull the cover away from the front of the computer to completely remove it. Then set it aside. 7. Before you touch any of the components inside, touch the inside of the computer’s back panel, as shown below, to ground yourself and avoid an electric shock.
Changing the Jumper Settings If you change your computer’s configuration or need to alter the way it operates, you may need to change a jumper setting inside the computer. A jumper is a small electrical connector that controls one of the computer’s functions.
Setting the Jumpers The illustration below shows the locations of the jumpers. You’ll need to remove the subassembly to see all of the jumpers (described later in this section). A jumper’s setting is determined by where the jumper is placed on the pins.
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Caution B e c a r e f u l n o t t o b e n d t h e j u m p e r p i n s o r d a m a g e a n y s u r r o u n d i n g c o m p o n e n t s o n t h e m a i n s y s t e m b o a r d .
you need to change any jumper settings, follow these steps: Remove any option cards that may be blocking your access to the jumpers. See page 5-17 for instructions. 2. If you need to change the settings of jumper J5 or J6, remove the subassembly.
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Note When the battery runs out, your computer loses the information stored in the in the real-time clock. After you replace the battery, you must run the SETUP program to reconfigure your system and set the real-time clock. If necessary, follow the instructions on page 5-2 to remove the computer’s cover.
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To disconnect the battery from the main system board, pull up on the connector plugged into socket CN 1, as shown below. battery cable connector 2. The battery is attached to the computer with Velcro? Remove the battery by pulling it up from the bottom of the computer case, as shown below.
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3. Remove the new battery from its package and position it so that the Velcro is facing down and the cable is facing connector CNl. Then attach it to the bottom of the computer case, as shown below. 4. Connect the battery cable to socket CN-1 on the main system board.
Your computer has four standard option slots: three 16-bit slots and one 8-bit slot. Each slot can accommodate an option card. You can buy option cards from authorized Epson dealers as well as other vendors. This section explains how to install option cards in your computer.
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The illustration below shows the four standard option slots inside your computer. Slot 1 is designed for an 8-bit option card and slots 2 through 4 are designed for 16-bit cards. As you can see below, a 16-bit card has an extra connector along the bottom. 16-bit option card 8-bit option card Installing and Removing Options...
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Usually it does not matter which slot an option card occupies as long as the card fits in the. slot. For example, you can place some 8-bit cards in a 16-bit slot. However, you must follow these guidelines when deciding which slot to use: 0 An 8-bit card with an additional tab along the bottom must go into an 8-bit slot.
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Remove the retaining screw from the top of the metal option slot cover: hold on to the screw as you remove it so it doesn’t fall into the computer. Lift out the slot cover. Keep the screw to secure the option card to the computer. Store the slot cover in a safe place in case you remove the option card later.
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5. Grip the card firmly by the top comers and position it at the top of the slot, as shown below. Make sure the connector pins point down and the component side faces the power supply inside the computer. 6. Insert the card into the slot, guiding it straight down. Once the connector pins reach the connector slot, push the card downward firmly (but carefully) to insert it fully.
7. Secure the end of the card to the back of the computer with the retaining screw. 8. Follow the instructions at the end of this chapter to replace the cover. Then see “Post-installation Setup,” following that section. Removing an Option Card need to remove an option card, follow these steps: 1.
3. Cover the option slot opening with the original metal cover and secure it with the retaining screw. 4. if you are removing an option card that controls a mouse, you need to change the setting of jumper J4 on the main system board.
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Follow these steps to remove the subassembly: 1. Remove the front panel from the computer by lifting up slightly on the three clips at the top of the panel and tilting it toward you. Then set it aside. clips front panel 2.
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3. The diskette drive cable is connected to the socket just behind the hard disk drive socket; disconnect it in the same manner. To lift the sub assembly from the front of the computer, place your thumbs under the diskette drive and grasp the top edge of the computer with the rest of your fingers, as shown in the following illustration.
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5. Raise the front of the subassembly, as shown below. 6. Reach back underneath the subassembly and disconnect the two power supply cables connected to the back right side of the main system board, as shown below. Pull each of the connectors straight up.
7. Lift the entire subassembly out of the computer and carefully place it on your work surface. Adding Memory Modules Your computer comes with directly onto the main system board. By installing SIMMs (single inline memory modules), you can increase the amount of memory in your computer up to 5MB.
SIMM in socket U27 and one SIMM in socket U28. The following table shows all the possible SIMM configurations for the Equity 286 PLUS. Do not install SIMMs in any other configuration. Keep in mind that soldered directly onto the main system board.
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3. Turn the computer so the front panel is facing you. The SIMM sockets are located on the front of the main system board next to the math coprocessor, as shown below. The sockets are labelled as shown below. Installing and Removing Options 5-24...
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SIMM 4. Hold the in your hand so the component side faces to the right and the metal connector pins face down. To insert the SIMM in the socket, place it on the right side of the tabs at an angle, as shown below. 5.
The SIMM should snap into place between the tabs and the retaining posts. If it does not go in smoothly, do not force it; pull it all the way out and try again. Make sure the SIMM is fully inserted into the socket and that the pins on the retaining posts protrude through the holes in both ends.
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3. Turn the computer so the front panel is facing you. The SIMM sockets are located on the front of the main system board, next to the math coprocessor, as shown below. The SIMM sockets are labelled as shown below. installing and Removing Options 5-27...
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4. Use your fingers or two small screwdrivers to pull away the tabs that secure the SIMM at each end. Be careful not to pull the tabs too far, or they may break. As you pull away the tabs, the SIMM falls to the left. 5-28 Installing and Removing Options...
When the SIMM is at an angle, release the tabs and carefully remove it from the socket. 5. Repeat step 4 for each SIMM you need to remove. 6. Replace the subassembly. See page 5-33. 7. Follow the steps on page 5-41 to replace the computer’s cover.
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Carefully follow these steps to install a math coprocessor: Remove the computer’s cover. See page 5-2 for instructions. Remove the subassembly. See page 5-18. Remove the math coprocessor from its package and set it aside. If you are installing an 8 MHz math coprocessor, set jumper J2 to position A;...
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6. The math coprocessor socket is rectangular. There is a notch at one end of the socket, as shown below. notch There is also a notch on one end of the math coprocessor: notch Align the notched side of the coprocessor with the notched side of its socket.
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Caution If you insert the math coprocessor in the wrong position, you could permanently damage it and destroy the components on the main system board. 7. Set the coprocessor on the socket and line up all of the pins on the coprocessor with the holes in the socket. Then gently push the coprocessor into the socket, pressing evenly on both ends, as shown below.
Removing a Math Coprocessor If you need to remove a math coprocessor from your computer, contact your dealer for assistance. You need a special extracting tool to remove the coprocessor without damaging it. Do not attempt to remove it without this tool; you can easily damage it. Follow the steps described earlier in this chapter to remove the subassembly.
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There are four corresponding tabs on the inside back panel of the computer which fit into the openings in the subassembly slots. Lift up the subassembly from your work surface and lower the back end into the computer, guiding the top slots on the subassembly into the top tabs on the computer, as shown in the next illustration.
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tabs in slots 2. Hold up the front of the subassembly at a slight angle and arrange the ribbon cables so they curve underneath the subassembly and extend out its left side. Then grasp the two power supply cables, labelled P4 and P5. Each connector has six pin holes and a large tab on one side, as shown below.
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There is one 120pin power supply socket on the right side of the main system board (toward the back) that holds both of the power supply connectors, as shown below. 3. Position power supply connector P4 so the large tab on the connector faces the right side of the computer.
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Caution If you do not correctly align the holes with the pins in the socket, you could severely damage your computer when you push in the connector. Connect power supply connector P5 to the remaining six pins in the socket using the same procedure. Carefully lower the front of the subassembly onto the computer.
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Guide the tabs on the front of the subassembly over the opening in the front of the computer so the two small tabs sit behind the opening and the large tab with the curved lip sits over the front of the opening. If necessary, press on the large tab until the subassembly snaps into place.
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Both the diskette drive and hard disk drive sockets are located on the main system board on the left side of the subassembly, as shown below. Both sockets have a notch on one side. Connect the diskette drive cable first. As shown below, there is a tab on one side of the connector.
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Align the connector with the socket so the tab on the connector lines up with the notch in the socket. Make sure the holes in the connector fit over all the pins in the socket and then push in the connector. Caution If you do not correctly align the holes with the pins, you could severely damage your computer when you push in...
Replacing the Cover Follow these steps to replace the computer’s cover: 1. Facing the back of the computer, hold the cover so that the side with three tabs on the edge faces away from you, as shown below. 2. Insert the three tabs into the three notches in the back of the front panel of the computer.
3. Lower the back of the cover onto the computer and press down firmly on all edges of the cover to form a tight seal. 4. Turn the large screw on the back panel clockwise to secure the cover to the computer. 5.
Using the CORFIX Program To configure your computer for use with the Rampage Plus 286+ memory card, you need to run CORFIX, an Epson utility on your Reference diskette, and SMART, the Rampage Plus 286+ setup program. You must run CORFIX before you use SMART.
Chapter 4 for instructions. If you install a hard disk drive that has never received a hardware level format (such as some non-Epson hard disk drives), you need to format the disk. Check the manual that came with your drive, and then, if necessary, follow the instructions in Appendix C to format your new hard disk.
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If you have added a hard disk drive and you want to load MS-DOS or another operating system from that drive, you need to install the operating system on it. See your MS-DOS Installation Guide or the documentation that came with your operating system for instructions.
Appendix A Specifications CPU and Memory 16-bit CPU System memory Shadow RAM Math coprocessor (optional) Clock/calendar Battery 80286 microprocessor, 12 MHz system clock speed, 12 MHz or 6 MHz processor speed; user selectable 0 wait state memory access speed at 12 MHz 1MB RAM standard;...
Controllers Diskette Hard disk Interfaces Monitor Serial Parallel Auxiliary Keyboard Option slots Speaker A-2 Specifications Supports up to two drives in any of four formats: 5 1/4-inch, high-density, 1.2MB; 5 1/4-inch, double-density, 360KB; 3 1/2-inch, high-density, 1.44MB; 3 1/2-inch, double-density, 720KB; controller on main system board Supports up to two drives;...
Power Supply TYPE Input ranges M a x i m u m outputs Mass Storage Diskette drives Hard disk drives l45W, fan-cooled 98 VAC to 132 VAC, 47 Hz to 63 Hz +5 VDC at 18 Amps, +12 VDC at 4.2 Amps -12 VDC at 0.3 Amps, -5 VDC at 0.3 Amps...
Appendix B Installing and Removing Disk Drives This appendix describes how to do the following: 0 Install a hard disk or diskette drive Cl Remove a hard disk or diskette drive Ll Change the hard disk drive jumper settings. Your system can include up to three drives: either two diskette drives and one hard disk drive or one diskette drive and two hard disk drives.
Caution Installing or removing a disk drive is a complicated procedure, so you may want to ask your dealer to do it for you. If you decide to do it yourself, you must carefully follow all the instructions in this appendix or you could damage your equipment.
The instructions in this appendix describe how to install and remove optional Epson diskette and hard disk drives. All drives sold by Epson for the Equity 286 PLUS are qualified and recommended for use in this system. Your drive may look a bit different from the one illustrated in this appendix, but you install it the same way.
Setting the Hard Disk Drive Jumpers You need to check or change the hard disk drive jumper settings if you are installing or removing any hard disk drives. The jumpers tell the computer whether you are using one hard disk drive or two.
Changing the Jumper Settings The hard disk drive jumpers are located on the drive’s circuit board, near the large cable connector. The jumpers on your drive may be in a slightly different location, but you set them the same way. There are four positions for the jumpers on each hard disk drive.
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The following table lists the jumper settings for all the possible hard disk drive configurations. X = jumper installed - = no jumper installed To move a jumper from one position to the other, use your fingers, needle-nose pliers, or tweezers to pull it off its pins and gently move it to the other position.
If one of your hard disk drives is already installed in the computer, follow the steps under “Removing a Hard Disk From the Vertical Position” on page B-24 to remove it. Then set the jumpers on both drives while they are out of the computer. The steps in that section tell you which instructions to follow next.
Removing the Mounting Frames From the Drive Your hard disk drive comes with 5 1/4-inch mounting frames attached to each side of the hard disk drive, as shown below. Installing and Removing Disk Drives...
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On one side, there may also be a plastic guide rail. Follow these steps to remove the mounting frames (and guide rail) from the drive: 1. If necessary, remove the screws securing the plastic guide rail and the metal grounding plate to one of the mounting frames, as shown below.
Keep the four screws so you can use them to secure the mounting plate to the hard disk drive. Then set the drive aside with the component side facing up. Removing and Attaching the Mounting Plate If you are installing a new hard disk drive in your computer, you need to attach a hard disk drive mounting plate to the drive.
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2. Using a screwdriver, remove the screw securing the mounting plate to the computer and set it aside. Then lift up the mounting plate to remove it. 3. Turn your hard disk drive so the components are facing up and the connectors at the back of the drive are facing to the right.
Then place the flat side of the mounting plate on the hard disk drive and align the four holes on the mounting plate with the four holes on the bottom of the drive, as shown below. 4. Locate the four screws that you removed from the 21/4-inch mounting frames and use them to secure the mounting plate to the hard disk drive.
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Note If the package containing your disk drive came with instructions for folding the cable before you install it in the computer, you can ignore the instructions. No special folding procedure is necessary. The connector at one end of the cable has two rows of holes, one of which is blocked with a plug, as shown below.
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Align the connector with the socket so that the row in the connector with the blocked hole lines up with the row in the socket with the missing pin, as shown below. Make sure the holes fit over all the pins and then push the connector onto the pins.
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3. Locate one of the power supply cables that lead from the power supply in the computer (behind the horizontal drive bays). The cables are labelled Pl, P2, or P3. You can use any of the three cables. As shown below, the end of the connector has two notched comers.
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Make sure the holes fit over all the pins and then push the connector onto the pins. Caution If you do not correctly align the holes with the pins, you could severely damage your hard disk drive when you push in the connector. 4.
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5. As you lower the drive into the vertical mounting area, guide the ribbon cable underneath the drive. As shown above, fit the tabs on the mounting plate into the slots on the side of the subassembly. Then tilt the drive toward the subassembly and align the retaining screw hole on the mounting plate with the hole in the bracket.
Connecting the Hard Disk Drive Cables Follow these steps to lift up the subassembly and connect the drive cable to the main system board: 1. Remove the front panel from the computer by lifting up slightly on the three clips at the top of the panel and tilting it toward you.
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Use one of your hands to hold up the subassembly or have someone do it for you. With your other hand, grasp the hard disk drive ribbon cable that you tucked beneath the subassembly. Pull the cable under the subassembly all the way to its left side.
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Guide the tabs on the front of the subassembly over the opening in the front of the computer so that the two small tabs sit behind the opening and the large tab with the curved lip sits over the front of the opening. If necessary, press on the large tab until the subassembly snaps into place.
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Pick up the hard disk drive cable and notice the connector on the end of the cable. There is a tab on one side of the connector, as shown below. Pull the cable over toward the socket and fold it to align the connector with the socket.
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7. To replace the front panel, fit the three ridged tabs on its bottom edge into the three notches on the lower edge of the computer, as shown below. 8. Tilt up the front panel until the clips on the top touch the computer.
Removing a Hard Disk From the Vertical Removing a Hard Disk From the Vertical Position Position 1. Turn the computer so that the front panel is facing you. The 1. Turn the computer so that the front panel is facing you. The vertically mounted drive is attached to the right side of the vertically mounted drive is attached to the right side of the subassembly, as shown below.
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2. Remove the retaining screw securing the hard disk drive mounting plate to the computer and set it aside. 3. Tilt the hard disk drive slightly to the right, away from the subassembly, and lift it out of the vertical mounting area. Turn it over and set it on top of the subassembly with the gray mounting plate facing up.
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4. Disconnect the power supply connector from the socket on the back of the hard disk drive, as shown below. Firmly pull the connector straight out from the socket so you do not bend the pins. Do not pull too hard on the cable; pull on the plastic connector, if possible.
7. Wrap the hard disk drive in its original packing materials and set it aside. Then carefully arrange the power supply cable so that it does not interfere with any other cables or mechanisms. 8. Follow the steps on page 5-41 to replace the computer’s cover.
Removing the Subassembly You can remove the subassembly by yourself, but it is easier if you have someone help you. Follow these steps: 1. Turn the computer so that the front panel is facing you. 2. To remove the front panel, lift up slightly on the three clips at the top of the panel and tilt it toward you, as shown below.
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3. Place the front panel face down and use a remove the screws securing the slot cover out the slot cover, as shown below. Set the front panel, slot cover, and screws aside. The hard disk drive cable is connected to the main system board on the left side of the subassembly, as shown below.
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6. The subassembly is the large metal casing enclosing the horizontal drive bays and the power supply, as shown below. To remove the subassembly, first lift it up from the front only. Place your thumbs under the diskette drive and grasp the top edge of the computer with the rest of your fingers, as shown in the next illustration.
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7. Lift up the front of the subassembly with your thumbs. Raise it to a slight angle, as shown below. B-31 Installing and Removing Disk Drives...
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8. Use one of your hands to hold up the subassembly at an angle or have someone hold it up for you. With your other hand, reach back underneath the subassembly and disconnect the two power supply cables connected to the back right side of the main system board, as shown below.
If you are adding a 3M-inch diskette drive or hard disk drive, you need to make sure that 51/4-inch metal mounting frames are attached to the drive so it fits properly in the drive bay. Epson 3 1/2-inch drives come with mounting frames already installed. If your drive did not come with frames installed, follow the instructions in the manual that came with it to attach them.
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2. There are two or three holes on each side of the disk drive. When you insert the drive, align the appropriate round holes in the drive with the two oval holes on each side of the drive bay, as shown below. 3.
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4. After you align the drive, insert two screws into the oval holes on each side of the drive bay and tighten them with a screwdriver, as shown below. If you are installing a diskette drive, go to step 5. If you are installing a hard disk drive, go to step 6.
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The interface that protrudes from the back of the drive has gold contacts on both sides. Near one end of the interface, there is a gap to accommodate the plastic divider on the connector. Align the connector with the interface so that the plastic divider on the connector lines up with the gap in the interface, as shown below.
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6. Locate the hard disk drive ribbon cable that you removed from the drive in the vertical mounting position. Follow the instructions below to attach the connector on the end of this cable to the drive that will be mounted vertically. As shown below, there are two rows of holes in the connector.
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Align the connector with the socket so that the row in the connector with the blocked hole lines up with the row in the socket with the missing pin, as shown below. Make sure the holes fit over all the pins and then push the connector onto the pins.
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8. Looking at the subassembly, locate one of the power supply cables that lead from the power supply (behind the horizontal drive bays). The cables are labelled Pl, P2, or P3. You can use any of the three cables. As shown below, the end of the connector has two notched comers.
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Position the power supply cable connector so that the notched comers on the connector line up with the notched comers of the power supply socket on your drive. notched corners Make sure the holes fit over all the pins and then push the connector onto the pins.
Replacing the Drive on the Subassembly This section describes how to reinstall your hard disk drive in the vertical mounting position. The following illustrations show the subassembly installed inside the computer with the front panel attached. However, if your subassembly is out of the computer you can install the drive in the manner described below.
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2. As lower the drive onto the subassembly, guide the ribbon cable underneath the drive. As shown above, fit the tabs on the mounting plate into the slots on the side of the subassembly. Then tilt the drive toward the subassembly and align the retaining screw hole on the mounting plate with the hole in the bracket.
Removing a Disk Drive From the Horizontal Position The figures in this section show a diskette drive in the lower horizontal drive bay, but you can use the same instructions to remove a hard disk drive from the lower bay or to remove a diskette drive from the upper bay.
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3. Using a screwdriver, remove the screws securing the drive to the drive bay. There are two screws on each side, as shown below. Installing and Removing Disk Drives B-44...
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4. Grasp the disk drive from the front of the drive bay, pull it completely out, and set it aside. 5. If you have removed one hard disk drive and are leaving another one in your system, make sure you have set the jumpers on the remaining drive to indicate that you now have only one hard disk drive.
Replacing the Subassembly Follow the steps below to replace the subassembly inside your computer: 1. Notice that there are four mounting slots on the back of the subassembly: two in the upper comers and two in the lower corners. Installing and Removing Disk Drives B-46...
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There are four corresponding tabs on the inside back panel of the computer which fit into the openings in the subassembly slots. Lift up the subassembly from your work surface and lower the back end into the computer, fitting the top tabs in the computer into the openings in the top slots on the subassembly, as shown in the next illustration.
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tabs in slots 2. Hold up the front of the subassembly at a slight angle and arrange the ribbon cables leading from the back of the drives so they curve underneath the subassembly toward its left side. Installing and Removing Disk Drives B-48...
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3. Holding up the subassembly at an angle, reach under it and grasp the two main system board power supply cables, labelled P4 and PS. Each connector has six pin holes and a large tab on one side, as shown below. There is one 120pin power supply socket on the right side of the main system board (toward the back) that holds both of the power supply connectors, as shown below.
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4. Position power supply connector P4 so the large tab on the connector faces the right side of the computer. Beginning with the six pins toward the back of the computer, carefully line up the holes in the connector with the pins in the socket.
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6. Carefully lower the front of the subassembly onto the computer. Make sure that all four tabs on the back of the computer are inserted into the slots on the subassembly as you lower it. small tabs B-51 Installing and Removing Disk Drives...
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Guide the tabs on the front of the subassembly over the opening in the front of the computer so the two small tabs sit behind the opening and the large tab with the curved lip sits over the front of the opening. If necessary, press on the large tab until the subassembly snaps into place.
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8. Both the diskette drive and hard disk drive sockets are located on the main system board on the left side of the subassembly, as shown below. diskette drive socket subassembly Both sockets have a notch on one side. The hard disk drive socket is also a bit longer than the diskette drive socket.
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Connect the diskette drive ribbon cable first. As shown below, there is a tab on one side of the connector. Align the connector with the socket so that the tab on the connector lines up with the notch in the socket. Make sure the holes in the connector fit over all the pins in the socket and then push in the connector.
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9. Now locate the hard disk drive ribbon cable. Pull the cable over toward the socket and fold it so the tab and notch are aligned. Then connect it in the same manner as the diskette drive cable. 10. To replace the front panel, fit the three ridged tabs on its bottom edge into the three notches on the lower edge of the computer, as shown below.
If an error occurs during a test, note the error message and contact your Epson dealer. Your dealer may be able to solve the problem; if not, he or she can refer you to an authorized Epson Customer Care Center. If necessary, call the Epson Consumer Information Center at (213) 782-2600 for the location of your nearest authorized Epson dealer or Customer Care Center.
Starting the Diagnostics Program To start the diagnostics program follow these steps: 1. Insert the Reference diskette in drive A. Type and press 3. Type AMIDIAG diagnostics. You see a title screen. 4. Press any key to continue. You see the Main menu. The Main Menu Screen The Main menu screen looks like this: Performing System Diagnostics...
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When you select a test category from the option line at the top of the menu, you see a submenu of the available diagnostic tests. For example, the submenu for the System board category appears when you first see the main menu because the System board option is selected.
Setting the Run Time Parameters The tests you select will run in the following manner unless you change the Run time parameters: 0 Each test is performed one time (passbound) 0 The program waits if an error occurs 0 No errors are recorded to the printer, disk, or other device. If you want to change the default Run time parameters, press to move to the Run time parameters window.
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Enter Press N and if you want the diagnostics program to continue when an error occurs. The next option is: Error logging (Y/N) ? Y and Enter Press to record the errors that may occur during the test. See “Error Logging,” below, for details. Enter Press if you do not want to create the log.
If you selected Passbound testing, you see this prompt: No. of passes : Specify the number of times (from program to run the test(s). Or press number to select the default of one pass. You can use the backspace key to make corrections. Note In most cases, running a test once is sufficient.
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If you select Log errors on this submenu: Floppy disk A: Floppy disk B: Hard disk C: Hard disk D: Press ” or “ to highlight the disk on which you want to log the error messages and press you have a second hard disk drive.) The program creates a file called ERROR.LOG in th e current directory of the specified disk drive.
Selecting Diagnostic Tests To start a single test, press ’ or ‘ to highlight the test category on the Main menu. Then press ” or “ to highlight the particular test in the submenu and press When a test has been completed, you see this prompt: Press <Enter>...
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You can stop testing at any time and return to the main menu by holding down Ctrl and pressing the current test before it stops. You must enter certain parameters to run the hard disk and diskette drive tests. If you use program prompts you for the parameters immediately.
Running the Tests The table below lists all of the available System diagnostic tests and refers you to other sections in this chapter for additional information, if necessary. System diagnostic tests Component Tests System Basic functionality board CPU protected mode Processor speed Coprocessor DMA controller...
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System diagnostic tests (continued) Component Tests Hard disk Hard disk format Media analysis drives Performance Seek Read/verify Check test cylinder Force bad tracks Diskette format Floppy disk drives Drive speed Random read/write Sequential read/write Disk change line Keyboard Controller Scan/ASCII code Keyboard clock line Keyboard data line Video...
System diagnosric tests (continued) Test appears only if you have installed a color monitor. Memory Diagnostics If you have relocated any memory addresses, you must change the addresses to their original locations before running the memory tests or they will not work properly. If an error occurs during a memory test, the program message: Press <Enter>...
Destructive tests Format Media analysis Force bad tracks Caution You should not run any of the destructive tests on an SCSI type hard disk drive. Before performing any destructive test, the program displays the following messages: All data on hard disk you have specified may be lost...
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Disk drive identifier The program displays this prompt for the disk drive identifier: Disk drive (C/D) If only one hard disk is connected to the computer, the program assume; it is drive C and does not display this prompt. Disk drive type The program determines the type of hard disk drive based on the type number stored in the CMOS RAM by the SETUP and displays the following prompt:...
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Entering the bad track list is optional. The program displays the following prompt for the bad track list: Mark bad tracks (Y/N) ? You do not need to enter a bad track list for the hard disk that comes with the Equity 286 PLUS. Press Enter. press If you press...
The Hard disk format program performs a low-level format on your hard disk. If your computer came with a factory-installed hard disk or if you have installed an optional Epson hard disk, it has already been formatted for you. You may need to format the hard disk if you have installed a...
Caution The hard disk format procedure destroys any data on your hard disk. You may want to reformat a hard disk if you have a serious problem with the drive. However, before formatting a disk with data on it, try every other recovery procedure described in your MS-DOS Reference Manual.
Performance Test This test checks the performance of your hard disk by determining the data transfer rate and track-to-track seek time based on the transfer size, the seek count, and the amount of data transferred. The program measures the data transfer rate in kilobytes per second.
Check Test Cylinder This test checks the test cylinder, which is the last cylinder on the hard disk. You should perform this test if you receive a hard disk error when you boot the system. Force Bad Tracks Use this test to mark bad tracks on the hard disk without formatting it.
The controller displays one of the following messages when an error occurs during a diagnostics procedure: Address mark not found Attachment failed to respond Bad ECC on disk read Bad sector flag detected Controller has failed Drive activity failed ECC corrected data error Requested sector not found Reset failed Seek operation failed...
Performing the Tests The diskette Format test checks the format capability of the diskette drive and its controller. In order to run the test, you need a blank diskette that has been formatted using the MS-DOS FORMAT command and that is not write-protected. When the program prompts you to insert a diskette, insert the newly formatted one.
Note When you are finished running any of these tests on the test diskette, you must reformat it using the MS-DOS FORMAT command before you can use it with MS-DOS. You see the following prompt before the program performs a test: Diskette drive (A/B) ? If necessary, type the drive identifier and press have only one diskette drive, drive A is already entered for you.)
You may see the following message if you attempt to run the Change line test on a drive that does not support a change line, such as a 360KB or 720KB drive: Change line not available The controller displays one of these messages when an error occurs during a diagnostics procedure: Bad address mark Bad CRC error...
Before running the test, be sure that the printer is on-line, paper is loaded, and all connections are secure, or you may see one of the following error messages: Error - Printer out of Error - Printer not selected Error - Printer interface I/O error Error - Time out on printer Communication Adapter Test Before running this test on your serial port, you must connect a...
If you see one of the following errors, there may be a problem with the controller or the test cable: Error - Break detected Error - Framing error Error - Overrun error Error - Parity error Error - Time out! Check to make sure that the test connector is securely connected to the port.
See Appendix C for instructions. If the suggestions here or in Appendix C do not solve the problem, contact your authorized Epson dealer. Your dealer may be able to solve the problem; if not, he or she can refer you to an Authorized Epson Customer Care Center for service.
1. If you do not have a hard disk, insert the MS-DOS Startup diskette in drive A. Turn on your computer or press the RESET button. You see the version number of your video BIOS at the top of the screen as your computer boots. Write down the number.
Write down the error message and give it to your dealer when reporting a problem. If the error is serious, the computer cancels further halts system initialization. The error message remains on the screen and the computer locks up. If this happens, contact your dealer as soon as possible.
If that doesn’t work, insert the Reference diskette in drive A and press the does not boot, contact your Epson dealer. Did you enter the correct password? See “Password Problems,” below. Could your software be causing the problem? If you are running an application program, see “Software Problems,”...
7. If your computer still does not respond, you can reset it using Alt Del the Ctfl “Resetting Your Computer” in Chapter 3 for more information. 8. If resetting the computer does not work, turn it off and wait at least five seconds. If you do not have a hard disk drive, insert the Startup or Reference diskette in drive A.
Accessing Your Current Password If you have forgotten your current password and cannot use your computer, follow these steps: Turn off the computer and follow the instructions under “Changing the Jumper Settings” in Chapter 5 to disable the password function by setting jumper J6 to position A. Caution Be sure to ground yourself on the back inside panel of the computer before touching any of the interior...
do not have a hard disk, insert the Startup diskette in drive A. Turn on the computer. If you set a new password or kept the same one, you see the Password : prompt. system. (See "Using the Password” in Chapter 3.) If you deleted your password, you do not see the Password immediately.
Monitor Problems For monitor problems, check the following: If there is no display on the screen, check that the monitor’s power switch is on and that the power light on the monitor is lit. If the power light is on but you still do not see anything on the screen, check the monitor’s brightness and contrast controls.
Note If your application program requires a monitor that supports graphics but you have a monochrome monitor, the results will be unpredictable. If you installed a display adapter card in you want to use that adapter as your primary display adapter, you need to change the setting of jumper J3 on the main system board to disable the built-in VGA adapter.
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3. If reinserting the diskette does not solve the problem and you have access to another diskette drive of the same type, place the diskette in the other drive and repeat the operation. If this works, the trouble may be in your diskette drive.
If you see one of these messages, make sure the diskette is properly inserted in the drive. On a 5 1/4-inch diskette drive, make sure the drive latch is closed. Try the operation again. If the problem persists, try removing the diskette and reinserting it.
Epson dealer. 5. If the diskette drive is making loud or unusual noises, contact your Epson dealer. Hard Disk Problems If you are having a problem with your hard disk, it could be the result of improper installation, incomplete disk preparation, or corrupted data.
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Also check the jumper settings on your drive to make sure they are set correctly. 3. If you installed a non-Epson hard disk drive, was it physically formatted by the manufacturer? A blank, new hard disk must be formatted (or “initialized”) before you can partition it and install an operating system on it.
Caution Do not perform the low-level format if your disk contains data, unless your dealer advises you to do so. If your computer came with a hard disk drive that you are no longer using, make sure the hard disk drive power cable and the cable that connected the drive to the main system board are disconnected.
If you are sure the hard disk has been installed properly and you have prepared it for use as described above but you cannot access the drive, review the instructions in your MS-DOS Installation Guide. Make sure you performed each step in the installation processcorrectly for your configuration.
Problems Software If you are having trouble with an application program, try the following solutions: If the application program does not start, check that you are following the correct procedure for starting the program, and that it is installed correctly. If you have a hard disk and the program is stored in a directory on that drive, make sure you are logged onto or specifying the correct directory.
Printer Problems Below are some general steps to follow if you are having difficulty with your printer. If the problem persists and you need more detailed information, check your printer manual. 1. If your printer does not work at all, check that the printer has power and is properly connected to the computer.
6. Try running the Printer adapter diagnostics test if you have a parallel printer, or the Communication adapter test if you have a serial printer. Appendix C describes these tests. If the test indicates an error, contact your printer dealer. Option Card Problems If you install an option card and it is not functioning properly, check the following:...
Mouse Problems If you have trouble with your mouse, check the following: 1. Make sure that your mouse is securely connected to its port on the back of the computer. Also, be sure you have connected it to the correct port. See Chapter 1 for more information. 2.
Battery Problems The battery in your computer is a 3.6 volt, lithium battery. It should last from three to five years before you need to replace it. When the battery’s life is exhausted, you may see an error message. After you purchase a new battery pack, follow the instructions in Chapter 5 to install it.
Glossary Address A number or name that identifies the location where information is stored in a computer’s memory. Analog monitor A monitor that generates, responds to, or acts upon analog data. Analog data is transmitted by varying the voltage levels in a continuous current.
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Automatic speed The feature that enables the computer to switch automatically from high speed (12 MHz) accessing a diskette drive. Backup An extra copy of a program, data file, or disk, that is created in the event your working copy is damaged or lost. Base memory The memory in the computer below and application programs-usually 640KB.
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Byte A sequence or group of eight bits that represents one character. Color Graphics Adapter. A type of display adapter card that can generate up to 25 lines of text with 80 characters on each line, monochrome graphics at 640 x 200 resolution, or four-color graphics at 320 200 resolution.
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Configuration The particular setup of a group of components. A typical system configuration consists of a computer with one diskette drive and one hard disk drive connected to a monitor and a printer. Control code A command (generated when you hold down another key on the keyboard) that instructs the computer to perform a specific function.
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Data Information such as text or graphics stored or processed by a computer. Data diskette A formatted diskette on which you store data files (as opposed to program files). Default Any value or setting that takes effect when the computer is turned on or reset.
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A display adapter card controls the way the monitor displays text and graphics. (In the Equity 286 PLUS, a VGA display adapter is built into the system board.) Also known as Video card.
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Double-density A type of diskette format that allows you to store twice as much data as the standard-density format. A 51/4-inch double-density diskette can store 360KB of data. A 31/2-inch double-density diskette can store 720KB of data. Drive designator The letter name of a disk drive, followed by a colon-for example, C : .
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File A group of related pieces of information called records, or entries, stored together on a disk. Text files consist of words and sentences. Program files consist of codes and are used by computers to interpret and carry out instructions. Filename A name up to eight characters long that MS-DOS uses to identify a file.
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High-density A type of format that allows you to store more data than on single- or double-density diskettes. A 51/4-inch high-density diskette can store 1.2MB of data. A 3 1/2-inch high-density diskette can store 1.44MB of data. Input/output (I/O) port See Port.
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A unit used to measure oscillation frequency (of a computer’s internal timing clock). A megahertz is one million cycles per second. The Equity 286 PLUS operates at 12 MHz or 6 MHz. Memory The area where your computer stores data. Memory contents are stored permanently (in ROM) or temporarily (in RAM).
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Memory on card The additional memory on an option card installed in the computer. Multi-mode Graphics Adapter. A type of display adapter card that can display monochrome text and color graphics on the screen. Microprocessor A small version of a CPU contained on one semiconductor chip.
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Operating speed The speed at which the central processing unit can execute commands. The Equity 286 PLUS can run at 12 MHz or 6 MHz. Operating system A collection of programs (such as MS-DOS, OS/2, or Unix) that manages a computer’s operations. The operating system determines how programs run on the computer and supervises all input and output.
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Parity A method used to verify the accuracy of data transmissions by adding a bit that makes the total of the byte odd for odd or even for even parity. Partition (1) The area defined on a hard disk for use by an operating system;...
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Processor speed See Operating speed Program A file that contains coded instructions and tells a computer what to do and how to do it. Prompt A message the screen displays to request information or tell you what action you need to perform next. See also Command prompt* Random Access Memory.
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Reset To reload a computer’s operating system so you can retry a task or begin using a different operating system. Resetting erases all information in RAM. Red Green Blue. A type of color monitor. Read Only Memory. A portion of memory that can only be read and cannot be used for temporary storage.
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The type of interface that transmits data one bit at a time. See interface and Parallel. Shadow RAM The feature provided by the Equity 286 PLUS that enables the computer to copy the system ROM BIOS and video ROM into the RAM area of memory to speed up processing.
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Tracks Addressable, concentric circles on a disk, resembling the grooves on a record, which help to divide the disk into separate accessible areas. Video Graphics Array. A type of high-resolution display adapter. The VGA adapter built into the system board of your computer can display 16-color graphics at resolutions up to 480 on a compatible VGA monitor.
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n ex AMIDIAG, C-2 AUTOEXEC.BAT, 4-l-2 Auto speed, 2-10-l1, 4-2-4 Auxiliary device problems, D-19 Auxiliary interface, A-2 Backing up data, from diskettes, 3-18 on hard disk, 3-18, 3-20 with BACKUP, 3-19 with DISKCOPY, 3-18 BACKUP, 3- 19 Base memory, 2-3 Batch files, 4-l-2 AUTOEXEC.BAT, 4-l-2 Battery,...
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Copying, diskettes, 3-11,3-18 files, 3-18-20 Copy-protected programs, 2-l1, 4-3 CORFIX, 5-42-44 Cover, removing, 5-24 replacing, 5-41-42 CPU, A-l CPU speed, see Processor speed CPRL ALT +, 4-4-5 CTRL ALT -, 4-4-5 CTRL ALT DEL, 3-5 CTRL BREAK, 3-4 CTRL C, 3-4 Cursor bar, 2-3 Date, setting, 2-3-4 Diagnostics,...