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System x3850 M2 and
System
x3950 M2
Type 7141
Installation Guide
Welcome.
Thank you for buying an
IBM server.
Your server
is based on the X-Architecture
technology, and it features
superior performance, availability,
and affordability.
Installation Guide
This server
contains information for setting
up and configuring your server.
For detailed information about
your server, view the documentation
System x Documentation
on the IBM
You can also find the most
current information about
your server at
http://www.ibm.com/systems/support.
Start the server.
Did the server
start correctly?
Yes
Turn off the server
and install options.
Install the server in the rack cabinet
and cable the server and options;
then, restart the server.
Did the server
start correctly?
Yes
Use the IBM
ServerGuide program
to set up and
configure hardware.
Was the
server setup
CD.
completed?
Yes
Use
ServerGuide to
install the operating
system?
Yes
Install applications,
such as IBM systems
management software
and IBM ServeRAID
programs
The server is ready to use.
Go to
http://www.ibm.com/support/mysupport/
to register the server.
No
Go to the Server Support
flow chart on the reverse
side of this page.
No
Go to the Server Support
flow chart on the reverse
side of this page.
No
Go to the Web for instructions:
No
http://www.ibm.com/
systems/support/
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Table of Contents
Related Manuals for IBM 72335LU - System x3850 M2
Summary of Contents for IBM 72335LU - System x3850 M2
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Page 1: Installation Guide
Go to the Web for instructions: ServerGuide to http://www.ibm.com/ http://www.ibm.com/systems/support. install the operating systems/support/ system? Install applications, such as IBM systems management software and IBM ServeRAID programs The server is ready to use. Go to http://www.ibm.com/support/mysupport/ to register the server. -
Page 2: Server Support
Check all cables for loose connections and verify that all optional devices you installed are on the ServerProven list at http://www.ibm.com/servers/eserver/ serverproven/compat/us/. View information about IBM Support Line at http://www.ibm.com/services/sl/products/ or view support telephone numbers at Is the problem http://www.ibm.com/planetwide/. - Page 3 IBM System x3850 M2 and System x3950 M2 Type 7141 Installation Guide...
- Page 4 Note: Before using this information and the product it supports, read the general information in “Notices” on page 67. First Edition (November 2007) © Copyright International Business Machines Corporation 2007. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
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Page 5: Table Of Contents
Chapter 1. Introduction ..... . 1 The IBM System x Documentation CD ....2 Hardware and software requirements . - Page 6 Hardware service and support ....66 IBM Taiwan product service ....66 Notices .
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Page 7: Safety
Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright IBM Corp. 2007... - Page 8 Be sure to read all caution and danger statements in this document before you perform the procedures. Read any additional safety information that comes with the server or optional device before you install the device. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide...
- Page 9 Statement 1: DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: v Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. v Connect all power cords to a properly wired and grounded electrical outlet.
- Page 10 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 15F8409 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
- Page 11 Statement 4: ≥ 18 kg (39.7 lb) ≥ 32 kg (70.5 lb) ≥ 55 kg (121.2 lb) CAUTION: Use safe practices when lifting. Statement 5: CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device.
- Page 12 If you suspect a problem with one of these parts, contact a service technician. Statement 26: CAUTION: Do not place any object on top of rack-mounted devices. Statement 27: CAUTION: Hazardous moving parts are nearby. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide...
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Page 13: Chapter 1. Introduction
Solving problems If firmware and documentation updates are available, you can download them from the IBM Web site. The server might have features that are not described in the documentation that comes with the server, and the documentation might be updated... -
Page 14: The Ibm System X Documentation Cd
ID labels For a list of supported optional devices for the server, see http://www.ibm.com/ servers/eserver/serverproven/compat/us/. See the Rack Installation Instructions document for complete rack installation and removal instructions. The IBM System x Documentation CD The IBM System x Documentation CD contains documentation for the server in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly. -
Page 15: Notices And Statements In This Document
Notices and statements in this document The caution and danger statements in this document are also in the multilingual Safety Information document, which is on the IBM System x Documentation CD. Each statement is numbered for reference to the corresponding statement in your language in the Safety Information document. -
Page 16: Features And Specifications
The declared sound-power levels indicate an upper limit, below which a large number of computers will operate. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide... - Page 17 Connectors: Two-way interleaved, eight – Server off: 8% to 80% v Baseboard management controller dual inline memory module (DIMM) v IBM EXA-4 chip set with integrated connectors per memory card Heat output: memory and I/O controller v Maximum: Four memory cards, each...
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Page 18: Major Components Of The Server
The following illustration shows the major components in the server. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide... - Page 19 Note: The illustrations in this document might differ slightly from your hardware. Power backplane Fan (92 mm) Fan (120 mm) Fan cage Heat sink Memory card guide DIMM Heat-sink blank Microprocessor Memory card Microprocessor board SAS hard disk drive backplane Media hood EIA mounting bracket (left)
- Page 20 Top cover Remote Supervisor Adapter II PCI divider with battery holder Adapter-retention bracket PCI divider ServeRAID-MR10k controller and battery PCI switch-card assembly Hot-swap power supply I/O board shuttle assembly IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide...
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Page 21: Chapter 2. Installing Optional Devices
This chapter provides basic instructions for installing optional hardware devices in the server. These instructions are intended for users who are experienced with setting up IBM server hardware. If you need more detailed instructions, see the User’s Guide on the IBM System x Documentation CD. -
Page 22: System Reliability Guidelines
When you are finished working on the server, reinstall all safety shields, guards, labels, and ground wires. v For a list of supported optional devices for the server, see http://www.ibm.com/ servers/eserver/serverproven/compat/us/. System reliability guidelines To help ensure proper cooling and system reliability, make sure that: v Each of the drive bays has a drive or a filler panel installed in it. -
Page 23: Handling Static-Sensitive Devices
v Remove jewelry, such as bracelets, necklaces, rings, and loose-fitting wrist watches. v Remove items from your shirt pocket, such as pens and pencils, that might fall into the server as you lean over it. v Avoid dropping any metallic objects, such as paper clips, hairpins, and screws, into the server. -
Page 24: Installing A Hot-Swap Hard Disk Drive
LED is flashing, the drive is being accessed. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 26. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide... -
Page 25: Installing Additional Dimms
You can configure the server to use memory mirroring and memory scrubbing. For detailed information about configuring the server and using these features, see the User’s Guide on the IBM System x Documentation CD. v To use the hot-add and hot-swap memory features, you must reconfigure the server by using the Configuration/Setup Utility program. - Page 26 Tenth 3 and 7 Eleventh 3 and 7 Twelfth 3 and 7 Thirteenth 4 and 8 Fourteenth 4 and 8 Fifteenth 4 and 8 Sixteenth 4 and 8 IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide...
- Page 27 Table 4. Memory-card installation sequence for memory-mirroring configuration DIMM pair installation order Memory card Connector numbers First 1 and 5 1 and 5 Second 1 and 5 1 and 5 Third 2 and 6 2 and 6 Fourth 2 and 6 2 and 6 Fifth 3 and 7...
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Page 28: Installing A Dimm
3. Remove the server cover. 4. If you are hot-swapping a DIMM, make sure that the memory hot-swap enabled LED is lit. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide... - Page 29 Release latch Attention: When you move the memory card, do not allow it to touch any components or structures inside the server. 5. Remove the memory card: a. Slide the orange release latch to the unlocked position. Attention: To avoid loss of data, make sure that the memory port power LED is off before you remove the memory card.
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Page 30: Installing A Memory Card
5. Press the memory card into the connector and close the small retention lever. 6. Wait 2 seconds and close the large retention lever. 7. Slide the orange release latch to the locked position. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide... -
Page 31: Installing An Additional Microprocessor
If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 26. Installing an additional microprocessor The following notes describe information that you must consider when you install a microprocessor: v The voltage regulators that come with the optional microprocessor must be installed on the microprocessor board. - Page 32 For details about handling these devices, see “Handling static-sensitive devices” on page 11. 4. Loosen the captive screws and rotate the media hood to the fully open position. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide...
- Page 33 Captive screws 5. If necessary, remove the microprocessor air baffle from between socket 1 and socket 2. 6. If you are installing a microprocessor in microprocessor socket 2, remove the heat-sink blank and store it for future use. 7. Remove the protective cover, tape, or label from the surface of the microprocessor socket, if any is present.
- Page 34 16. Replace the microprocessor air baffle between socket 1 and socket 2, if you removed it. 17. Rotate the media hood to the closed position and tighten the captive screws. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide...
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Page 35: Installing A Serveraid-Mr10K Sas Controller
If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 26. Installing a ServeRAID-MR10k SAS controller The following notes describe information that you must consider when you install a ™ ServeRAID -MR10k SAS controller: v A ServeRAID-MR10k SAS controller can be installed only in the dedicated slot on... -
Page 36: Installing An Adapter
3. Remove the server cover and determine which PCI Express expansion slot you will use for the adapter. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide... - Page 37 Adapter retention Attention latch (yellow) Power (green) divider Note: The adapter-retention bracket is not shown in the illustration. 4. See the documentation that comes with the adapter for instructions for setting jumpers or switches and for cabling. Note: Route adapter cables before you install the adapter. 5.
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Page 38: Completing The Installation
Only use the lift handles on each side of the chassis to lift the server. 4. Connect the cables and power cords. See “Connecting the cables” on page 27 for more information. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide... -
Page 39: Connecting The Cables
5. Update the server configuration. See “Updating the server configuration” for more information. Connecting the cables See the documentation that comes with optional devices for additional cabling instructions. It might be easier for you to route cables before you install certain optional devices. - Page 40 RAID capabilities and you have installed or removed a hard disk drive, you might have to reconfigure the disk arrays. For information about configuring the integrated Gigabit Ethernet controller, see the User’s Guide on the IBM System x Documentation CD. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide...
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Page 41: Chapter 3. Server Controls, Connectors, Leds, And Power
DVD drive activity LED: When this LED is lit, it indicates that the DVD drive is in use. Operator information panel: This panel contains controls and LEDs. The following illustration shows the controls and LEDs on the operator information panel. © Copyright IBM Corp. 2007... - Page 42 Locator LED: Use this LED to visually locate the server among other servers. You can use IBM Director to light this LED remotely or press the locator button to light the LED manually. This LED is also lit during startup.
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Page 43: Rear View
Locator LED: Use this LED to visually locate the server among other servers. You can use IBM Director to light this LED remotely or press the locator button to light the LED manually. This LED is also lit during startup. - Page 44 External power-supply connector: Use this connector to connect an external power-supply to the Remote Supervisor Adapter II. v ASM connector: This connector is not supported. Power supply 1 connector: Connect the power cord to this connector. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide...
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Page 45: Server Power Features
Power-supply error LED: When this amber LED is lit, it indicates that there is an error condition within the power supply. For more information, see the Problem Determination and Service Guide on the IBM System x Documentation CD. Power supply 2 connector: Connect the power cord to this connector. -
Page 46: Turning Off The Server
If the server is installed in a static partition, pressing the power-control button on the primary node in the partition will start an orderly shutdown of the operating system and turn off the server. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide... - Page 47 v The server can be turned off from the Remote Supervisor Adapter II user interface. v If the Wake on LAN feature turned on the server, the Wake on LAN feature can turn off the server. v You can turn off the server through a request from the service processor. Chapter 3.
- Page 48 IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide...
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Page 49: Chapter 4. Configuring The Server
Chapter 4. Configuring the server The ServerGuide Setup and Installation CD provides software setup tools and installation tools that are specifically designed for your IBM server. Use this CD during the initial installation of the server to configure basic hardware features and to simplify the operating-system installation. -
Page 50: Using The Baseboard Management Controller Utility Programs
SAS controller with RAID capabilities and the ServeRAID-MR10k controller option. The LSI Logic MegaRAID Storage Manager program, device drivers, and information come with the ServeRAID-MR10k controller option. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide... -
Page 51: Chapter 5. Updating Ibm Director
Chapter 5. Updating IBM Director If you plan to use IBM Director to manage the server, you must check for the latest applicable IBM Director updates and interim fixes. To install the IBM Director updates and any other applicable updates and interim fixes, complete the following steps: 1. - Page 52 IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide...
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Page 53: Chapter 6. Solving Problems
If you cannot locate and correct a problem by using the information in this chapter, see “Getting help and technical assistance,” on page 65, the Problem Determination and Service Guide on the IBM System x Documentation CD, and the “Server Support” flowchart in the front of this document. -
Page 54: Post Beep Codes
Use the following beep code descriptions to help diagnose and solve problems that are detected during startup. Note: See the Problem Determination and Service Guide on the IBM System x Documentation CD for more information about the POST beep codes. - Page 55 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
- Page 56 DVD drive and cables d. I/O board shuttle assembly 4. Replace the components listed in step 3 one at a time, in the order shown, restarting the server each time. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide...
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Page 57: Troubleshooting Tables
Troubleshooting tables Use the troubleshooting tables to find solutions to problems that have identifiable symptoms. See the Problem Determination and Service Guide on the IBM System x Documentation CD for more detailed troubleshooting information. If you cannot find a problem in these tables, run the diagnostic programs (see “Running the diagnostic programs”... -
Page 58: General Problems
Run the diagnostic SAS Fixed Disk Test. diagnostic Fixed Disk Test but Note: This test is not available to servers using RAID or servers with IDE or SATA the problem remains. hard disk drives. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide... -
Page 59: Intermittent Problems
Intermittent problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). -
Page 60: Memory Problems
7. Reseat the following components: a. DIMM b. Memory card 8. Replace the components listed in step 7 one at a time, in the order shown, restarting the server each time. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide... -
Page 61: Microprocessor Problems
Monitor problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the information that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service. - Page 62 If the server passes the video diagnostics, the video is good. v If the server fails the video diagnostics, reseat the Remote Supervisor Adapter II. v Replace the Remote Supervisor Adapter II. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide...
- Page 63 To prevent diskette drive read/write errors, make sure that the distance between the monitor and any external diskette drive is at least 76 mm (3 in.). b. Non-IBM monitor cables might cause unpredictable problems. 2. Reseat the following components: a. Monitor b.
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Page 64: Optional-Device Problems
Any external SCSI device is turned on. You must turn on an external SCSI device before turning on the server. 4. Reseat the failing device. 5. Replace the failing device. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide... -
Page 65: Power Problems
Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). -
Page 66: Serial-Device Problems
Serial-device problems For more information about the serial port, see the User’s Guide on the IBM System x Documentation CD. v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. -
Page 67: Serverguide Problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”... -
Page 68: Software Problems
See “Monitor problems” on page 49. Light path diagnostics Use light path diagnostics to diagnose system errors. By viewing the LEDs in order, you can often identify the source of the error. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide... -
Page 69: Diagnosing Problems Using Light Path Diagnostics
LEDs remain lit when the server is connected to an ac power source but is not turned on, provided that the power supply is operating correctly. This feature helps you to isolate a problem that causes the operating system to shut down. Any memory-card LED can be lit while the memory card is removed from the server so that you can isolate a problem. - Page 70 LED VRM 1 error LED VRM 2 error LED Machine check LED Power good LED Scalability enabled LED The following illustration shows the LEDs on the memory card. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide...
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Page 71: Remind Button
Memory hot-swap enabled LED Visible from top of Memory-card/DIMM error LED memory card Memory-card power LED Memory-card only error LED DIMM 1 error LED DIMM 2 error LED DIMM 3 error LED DIMM 4 error LED DIMM 5 error LED DIMM 6 error LED DIMM 7 error LED DIMM 8 error LED... - Page 72 2. If a fault occurs, the SMP Expansion Port link LED on the failed port is off. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide...
- Page 73 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
- Page 74 1. Find the failing or missing component by checking the other light path diagnostics LEDs. 2. Make sure that the fans, power supplies, microprocessors, VRMs, and memory cards are installed in the correct sequence. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide...
- Page 75 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See the parts listing in the Problem Determination and Service Guide to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU). v If an action step is preceded by “(Trained service technician only),”...
- Page 76 1. Find the failing board by checking the LEDs on the board has failed. microprocessor board and I/O board. 2. Reseat the failing board. 3. Replace the failing board. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide...
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Page 77: Appendix. Getting Help And Technical Assistance
If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. This section contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your system, and whom to call for service, if it is necessary. -
Page 78: Software Service And Support
You can find service information for IBM systems and optional devices at http://www.ibm.com/systems/support/. Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with System x and xSeries servers, BladeCenter products, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, see http://www.ibm.com/services/sl/products/. -
Page 79: Notices
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. -
Page 80: Important Notes
Maximum internal hard disk drive capacities assume the replacement of any standard hard disk drives and population of all hard disk drive bays with the largest currently supported drives that are available from IBM. IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide... -
Page 81: Product Recycling And Disposal
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality. -
Page 82: Battery Return Program
United States, go to http://www.ibm.com/ibm/environment/ products/index.shtml or contact your local waste disposal facility. In the United States, IBM has established a return process for reuse, recycling, or proper disposal of used IBM sealed lead acid, nickel cadmium, nickel metal hydride, and battery packs from IBM equipment. - Page 83 For proper collection and treatment, contact your local IBM representative. For California: Perchlorate material – special handling may apply. See http://www.dtsc.ca.gov/ hazardouswaste/perchlorate/.
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Page 84: German Tüv Gloss Declaration
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. -
Page 85: Taiwanese Class A Warning Statement
This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022. -
Page 86: Korean Class A Warning Statement
Korean Class A warning statement IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide... -
Page 87: Index
LED 31 drives 5 connector 31 DVD drive problems 45 link LED 31 DVD-eject button 29 gloss declaration (Germany) 72 DVD-ROM activity LED 29 eject button 29 hard disk drive activity LED 29 problems 46 © Copyright IBM Corp. 2007... - Page 88 LED 16 memory problems 48 SAS connector 33 microprocessor 5 scalability LED 30 problems 49 serial connector 33 microprocessor/memory cards serial port problems 54 problems 58 mouse problems 47 IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide...
- Page 89 ServerGuide error symptoms 55 using 37 ServerGuide CD 1 size 5 slots 5 SMP expansion kit description 1 SMP Expansion Port connectors 33 SMP Expansion Port link LEDs 33 software problems 56 software service and support 66 solving problems 41 specifications 4 Standby mode 33 statements and notices 3...
- Page 90 IBM System x3850 M2 and System x3950 M2 Type 7141: Installation Guide...
- Page 92 Part Number: 40M2361 Printed in USA (1P) P/N: 40M2361...