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Troubleshooting
150
This chapter lists some issues you might encounter while using your new
tablet. The following information can help you to easily resolve common
issues yourself. Please check this information for a resolution before you
take the phone in for service or call a customer service representative.
Issue
No applications
can be set
Charging error
Impossible to
receive / send
photos
Files do not open The file format isn't supported.
No sound
Hangs up or
freezes
Possible causes
The requested function is not
supported by your service
provider or registration is
required.
The battery is not charged.
The outside temperature is too
hot or too cold.
The battery has a contact
problem.
No voltage is detected.
The charger is defective.
The wrong charger is used.
The tablet's internal memory is
full. (The full memory icon is
displayed in the Status bar.)
The tablet is set to silent mode
or vibration mode.
Intermittent software problem.
Possible corrective measures
Contact your service provider.
Charge the battery.
Charge the tablet in a location
that's within the recommended
temperature range (32
113
o
F).
Check the charger and its
connection to the tablet.
Plug the charger into a different
power outlet.
Replace the charger.
Use only genuine LG
accessories.
Delete some images from your
tablet.
Check the supported file
formats.
Check the Sound Profile in the
Sound menu to make sure that
the tablet is not set to Silent
mode or Vibration mode.
Try to perform a software
update via the website.
o
F -
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