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Sony XR-55A83L Manual
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Sony XR-55A83L Manual

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Questo manuale d'istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per
(XR-55A83L)
Television
Getting Started [1]
Remote control buttons [2]
Connecting terminal [3]
How the LEDs light up [4]
Home menu [5]
Selecting inputs [6]
Performing acoustic auto calibration [7]
Accessibility features [8]
Useful features [9]
Searching for content/operating the TV with your voice [10]
Using the remote control microphone [11]
Using the built-in MIC on the TV (only TVs with a built-in MIC) [12]
Enjoying preferred apps [13]
Installing apps [14]
Finding the remote control (only models supplied with a buzzer built-in remote
control) [15]
Enjoying safe apps and video streaming services (Security & Restrictions)
[16]
Enjoying the Camera and Microphone Unit (BRAVIA CAM supported models
only) [17]
Watching TV [18]
Watching TV programs [19]
Using the program guide [20]
Using the TV menu [21]
Using interactive broadcast TV services [22]
Useful features when watching TV [23]
Changing the picture and sound quality to your preferences [24]
Adjusting the picture quality [25]
Adjusting the sound quality [26]
"Sound" advanced settings [27]
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Summary of Contents for Sony XR-55A83L

  • Page 1 Questo manuale d’istruzione è fornito da trovaprezzi.it. Scopri tutte le offerte per Sony A83L 55" (XR-55A83L) o cerca il tuo prodotto tra le migliori offerte di Televisori Television Getting Started [1] Remote control buttons [2] Connecting terminal [3] How the LEDs light up [4]...
  • Page 2 Advanced auto volume [28] Balance [29] Using the TV with Other Devices [30] USB devices [31] Playing content stored on a USB device [32] Information about USB devices used for storing photos and music [33] Supported files and formats [34] Photos [35] Music [36] Videos [37]...
  • Page 3 Supported Bluetooth profiles [63] BRAVIA Sync-compatible devices [64] BRAVIA Sync overview [65] Using features available for BRAVIA Sync-compatible devices [66] Adjusting BRAVIA Sync settings [67] Viewing pictures in 4K from compatible devices [68] Viewing pictures in 4K resolution [69] Settings for viewing pictures through HDMI input with higher quality [70] BRAVIA Connectivity Guide [71] Connecting to a Network [72] Connecting to a network [73]...
  • Page 4 Start here [97] Self diagnostics [98] Software updates [99] If a full reset (restart) of the TV is required [100] Frequently Asked Questions for Troubleshooting [101] Picture (quality)/screen [102] No color/Dark picture/Color is not correct/Picture is too bright. [103] Distorted picture./The screen flickers. [104] High resolution HDR pictures are not displayed.

  • Page 5: Getting Started

    You want to disable the remote control backlight. (only remote controls that feature backlight) [130] Power [131] The TV cannot be turned off using the remote control. [132] The TV turns off automatically. [133] The TV turns on automatically. [134] The TV does not turn on.

  • Page 6: Remote Control Buttons

    Performing acoustic auto calibration Accessibility features [2] Getting Started Remote control buttons The supplied remote control, button layout, button names and available features vary depending on your model/country/region. Click a button on the image of the remote control to display a description. (Power) Turns on or switches to standby/networked standby mode.

  • Page 7: Connecting Terminal

    (HOME) Display the TV Home Menu. For details, refer to Home menu page. +/- (Volume) Adjust the volume. (Google Assistant/Microphone) Ask Google for a little help on the big screen. Press the Google Assistant (or MIC) button on the remote to get started. For details, refer to Using the remote control microphone page.
  • Page 8 Terminal Description Connects to Digital still camera/Camcorder/USB storage media. Note Connecting a large USB device may interfere with other connected devices beside it. In such a case, connect it to the other USB input. REMOTE IR IN / REMOTE Connects to the Home Controller. These jacks are for receiving the external control signal.
  • Page 9 Terminal Description HDMI IN (8K, 4K 120 Hz) If you use an HDMI device that supports video output in 8K or 4K ™ 100/120 Hz, connect the Ultra High Speed HDMI Cable, and follow the instructions displayed on the screen to set the [HDMI signal format] of the HDMI IN port.
  • Page 10 Terminal Description (Cable/Antenna input) Connects to Cable/Antenna/External Box. Note When connecting the cable to the Cable/Antenna input, finger tighten only, over tightening the connection can damage the TV. Connect to a Router. Connect to the Internet using a LAN cable. CENTER SPEAKER IN To use your TV speakers as the center speaker, connect the output of your AV receiver to the CENTER SPEAKER IN on your TV.
  • Page 11 Terminal Description For details, refer to Using the TV as a center speaker (only models with TV center speaker mode). Note If you do not use the CENTER SPEAKER IN terminal or the S- CENTER SPEAKER IN input, you will need to perform the following steps to prevent noise from the speakers.
  • Page 12 Voice function LED Turns “on” or “blinks” when “Hey Google” is detected and the TV is communicating with the server . The lighting pattern of this LED depends on the server communication status. Note You can use the built-in MIC on the TV when the Built-in MIC switch is on. For the location of the Built-in MIC Switch, refer to the Reference Guide/Setup Guide supplied with the TV.
  • Page 13 (Some features do not apply depending on your model/region/country. The images are for reference only. They may differ from the actual screen.) (A) The Home Menu when a Google Account is setup on the TV (B) The Home Menu when a Google Account is not setup on the TV Setting up a Google Account and enjoying the TV If you connect the TV to the Internet and setup a Google Account, you can install desired apps on the TV and enjoy Internet videos and use your voice to search for content.

  • Page 14: Selecting Inputs

    HDMI that you were watching before turning off the TV will be displayed. Specifications may be subject to change without notice. For other information, see “Frequently Asked Questions” on the Sony Support Site. Frequently Asked Questions for Troubleshooting [6] Getting Started...
  • Page 15 Press the (Right) button and select (Edit). Select the app/input/device you want to show or hide. Select [Close]. Hint To change the order or hide a displayed item, press the (Up) button on the remote control with that item highlighted, and [Move] and [Hide] will be displayed. If you select [Move], use (Left) / (Right) on the remote control to move the item to the desired...

  • Page 16: Accessibility Features

    Perform the calibration when your surroundings are quiet. Noise may result in incorrect measurement. Acoustic auto calibration cannot be performed if you are using a sound bar. Change the following setting. [Settings] — [Display & Sound] — [Audio output] — [Speakers] — [TV speakers] Press the (Quick Settings) button on the remote control, then select the following settings.

  • Page 17: Useful Features

    TV. (This feature may not be available depending on your model.) To use text-to-speech with the Help Guide, view the Help Guide from the Sony support website using a computer or smartphone. For more information about accessibility, please visit the Sony support website.
  • Page 18 Using the remote control microphone Remote controls that support voice control have a Google Assistant or MIC button, and a built-in microphone. Ask Google to find movies, stream apps, play music, and control the TV - all with your voice. Press the Google Assistant (or MIC) button on the remote to get started. Press and hold the Google Assistant or MIC button on your remote control.
  • Page 19 MIC) The built-in MIC on the TV may not be available depending on your region/country/language. For details about languages that support the built-in MIC on the TV feature, refer to the following Sony support website. https://www.sony.net/tv-hf/us/ Hint The URL is subject to change without notice.
  • Page 20 (A) (B) (B) (A) (A) The voice function LED is located at the bottom just left of center or center right of the TV. (B) The LED located at the bottom center of the TV lights up amber when hands-free operation is available.

  • Page 21: Installing Apps

    The TV's built-in MIC may pick up sound from the surroundings and respond unintentionally. You can use [Built-in MIC sensitivity] to change the mic sensitivity. Press the (Quick Settings) button on the remote control, and select the following in order. [Settings] —...

  • Page 22: Finding The Remote Control

    Press the HOME/ (HOME) button, and from [Search] on the Home screen, say something like “Search for <app name> apps” to search for apps you want to install. Alternatively, select the input field and use the on-screen keyboard. Select an app from the search results and install it. Hint If the app search does not produce the desired results, say “Google Play Store”, and try searching for the app on the Google Play Store screen.
  • Page 23 with a buzzer built-in remote control) The remote control supplied with the TV has a feature that allows you to find the remote control by playing a sound from a built-in buzzer when you cannot find it, such as when you do not remember where you left it (for example, under a cushion or hidden under a newspaper), or when you are watching a movie in a dark room.
  • Page 24 If your TV is connected to the Internet and you have set a Google Account, the find feature using the TV's built-in MIC will be enabled. If you have not set a Google Account, this feature will not be enabled. Depending on the model, you may not be able to find it unless the TV is turned on.
  • Page 25 Set to restrict children from using apps such as internet browsers. Set restrictions in [Parental controls] . If this is set, you will be required to input the PIN when starting an app. Press the (Quick Settings) button on the remote control, and select the following in order.
  • Page 26 Set to restrict the time in which children use the TV. Press the (Quick Settings) button on the remote control, and select the following in order. [Settings] — [System] — [Parental controls] — [Screen time] Set or input the PIN. Enable [Restrict screen time] to start restriction.
  • Page 27 To easily remove the supplied Camera and Microphone Unit, twist it slightly as shown in the figure below. Hint For the optional Camera and Microphone Unit (CMU-BC1), attach it to the TV by following the instructions in the manual supplied with CMU-BC1. Note You may need to update the TV software to use the features of the Camera and Microphone Unit.
  • Page 28 actually not. [Proximity Alert] Notifies you if the TV viewing distance is too close. You must input your PIN to enable this feature. When enabled, it will be set at 1 m (3 ft.) (default). You can select [Set distance] to set any distance. [Auto power saving mode] Automatically switches to power saving, such as reduced brightness, when a user is not detected in front of the TV for a certain period of time.

  • Page 29: Watching Tv Programs

    Useful features when watching TV Changing the picture and sound quality to your preferences [19] Watching TV Watching TV programs Using the program guide Using the TV menu Using interactive broadcast TV services [20] Watching TV programs | Watching TV programs Using the program guide You can quickly find your preferred programs.

  • Page 30: Using The Tv Menu

    Using the TV menu Press the TV button while watching a TV broadcast to display the [TV menu]. A channel list is displayed in [TV menu] and you can easily select programs on other channels while watching You can add favorite channels when using the built-in tuner. Note The displayed screen and menus may vary depending on what you are watching and your model/country/region.
  • Page 31 You can also operate the cable/satellite box with the control panel displayed when you select [Remote control]. Cable/satellite box control compatible models have [Cable/Satellite box setup] in [Settings] — [Channels & Inputs] — [External inputs]. [22] Watching TV programs | Watching TV programs Using interactive broadcast TV services To use Ginga service (Ginga models only) Ginga models have [Channel setup &...

  • Page 32: Adjusting The Picture Quality

    SUBTITLE/CC You can press the MENU button on the remote control to enable subtitles. Picture quality/sound quality adjustment Adjust the picture quality and sound quality according to your preferences. For details, refer to Display & Sound. [24] Watching TV Changing the picture and sound quality to your preferences Adjusting the picture quality Adjusting the sound quality...
  • Page 33 Picture Adjust the picture settings such as Brightness, Color, and Hue. Basic You can set the following. Picture mode Change the picture quality according to the content you are watching such as movies or sports. Reset picture settings for *** Reset the picture settings for the current picture mode to the factory default.

  • Page 34: Screen Position

    such as movies. Video signal You can set the following. HDR mode Picture that is suitable for a High Dynamic Range signal. HDMI video range Select the signal range for HDMI input. Color space Change the color reproduction range. Adv. color adjustment You can set the following.

  • Page 35: Adjusting The Sound Quality

    [26] Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences Adjusting the sound quality You can configure various settings related to the TV’s sound such as sound quality and sound mode.

  • Page 36: Audio Output

    Keeps the volume level constant for all programs and inputs. For details, refer to Advanced auto volume. Balance Adjust the speaker balance. For details, refer to Balance. TV position Change [TV position] based on the TV Installation. Acoustic auto calibration Adjust audio output based on your viewing environment.
  • Page 37 To connect the TV and an eARC supported device, use an eARC-supporting HDMI cable . To connect an eARC supported device, refer to Connecting an audio system. ™ Sony's Premium High Speed HDMI Cable(s) is recommended. Digital audio out Configure the output method when outputting digital audio. This setting is available only when [Speakers] is set to [Audio system].
  • Page 38 Related topics “Sound” advanced settings Accessing audio system settings [27] Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences “Sound” advanced settings This page introduces various settings for the features you can configure in [Sound]. Note The actual display may vary or some settings may not be available depending on your model/country/region, TV settings, and the connected device.
  • Page 39 Setting Description Voice Zoom Emphasize voice. Dialog enhancer Emphasize voice when [Sound mode] is set to [Dolby Audio]. [Volume level] Setting Description Volume offset Adjust the sound level of the current input relative to other inputs. Dolby Dynamic Compensates for audio level difference between channels Range (only for Dolby Digital audio).
  • Page 40 Note The effect varies depending on your model/country/region, settings, broadcast, and input signal. [29] Changing the picture and sound quality to your preferences | Changing the picture and sound quality to your preferences Balance Adjusts the balance of the left and right sound. Due to the distance to walls and windows and the reflection of sound, you may hear the left and right sound become unbalanced.

  • Page 41: Connecting A Usb Device

    USB devices Blu-ray and DVD players Cable/satellite box Displaying the iPhone/smartphone or iPad/tablet app screen on the TV Computers, cameras, and camcorders Audio system (such as an AV receiver or sound bar) Video game consoles Experiencing 3D surround with a neckband speaker or headphones (BRAVIA XR models only) Bluetooth devices BRAVIA Sync-compatible devices...
  • Page 42 Depending on the file, playback may not be possible, even when using the supported formats. Hint For other information, see “Frequently Asked Questions” on the Sony Support Site. Frequently Asked Questions for Troubleshooting Related topics Information about USB devices used for storing photos and music No picture from a connected device.
  • Page 43 It may take a while to display a photo, depending on the file and/or settings. In no event shall Sony be liable for recording failure or any damage or loss of recorded contents caused or associated with the TV’s malfunction, the USB device’s malfunction, or any other problem.
  • Page 44 File Format Extension HEIF *.heic / *.heif / *.hif *.arw ARW is only to be used for playing back files. Other supported files and formats Music Videos Audio sampling rates (for videos) External subtitles [36] Supported files and formats | Supported files and formats | Supported files and formats Music Use case : USB / Home Network Extension: *.mp4 / *.m4a...
  • Page 45 Extension: *.wma Description Sampling Rate WMA9 Standard 8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k Extension: *.ogg Description Sampling Rate Vorbis 8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k Other Description Sampling Rate LPCM...
  • Page 46 Description Sampling Rate FLAC 16k / 22.05k / 32k / 44.1k / 48k / 88.2k / 96k / 176.4k / 192k Extension: *.aac Description Sampling Rate AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k HE-AAC v1 / v2 24k / 32k / 44.1k / 48k The use case of LPCM is Home Network only.
  • Page 47 Video Codec Max. / Min. Audio Codec Max. Frame Rate (Profile@Level) Resolution MPEG2 MP@HL, MPEG1L1 / 1920x1080 / 1920x1080@30fps / MP@H14L, MPEG1L2 / QCIF 1280x720@60fps MP@ML LPCM / AC3 (176x144) MPEG2TS Extension : *.m2t Subtitle Type : Internal (Except for Brazilian models) / External (For Brazilian models only) Video Codec Max.
  • Page 48 Video Codec Max. / Min. Audio Codec Max. Frame Rate (Profile@Level) Resolution AVC / H.264 AAC-LC / HE- 1920x1080 / 1920x1080@120fps BP@L3, AAC v1 / HE- QCIF MP@L4.2, AAC v2 / AC3 / (176x144) HP@L4.2 E-AC3 / AC4 / MPEG1L1 / MPEG1L2 MPEG4 SP@L6, AAC-LC / HE-...
  • Page 49 Video Codec Max. / Min. Audio Codec Max. Frame Rate (Profile@Level) Resolution MPEG1L3 / AC3 (176x144) / E-AC3 Motion JPEG μ-LAW / PCM 1280x720 / 1280x720@30fps (U8) / PCM QCIF (S16LE) (176x144) Asf (*.asf / *.wmv) Subtitle Type : External Video Codec Audio Max.
  • Page 50 Video Codec Max. / Min. Audio Codec Max. Frame Rate (Profile@Level) Resolution MPEG1L2 / Vorbis MPEG4 SP@L6, DTS core / AC3 / 1920x1080 / 1920x1080@30fps / ASP@L5, AAC-LC / E-AC3 / QCIF 1280x720@60fps ACEP@L4 HE-AAC v1 / HE- (176x144) AAC v2 / MPEG1L1 / MPEG1L2 / Vorbis...
  • Page 51 3gpp (*.3gp / *.3g2) Subtitle Type : External Video Codec Max. / Min. Audio Codec Max. Frame Rate (Profile@Level) Resolution MPEG4 SP@L6, AAC-LC / HE- 1920x1080 / 1920x1080@30fps / ASP@L5, AAC v1 / HE-AAC QCIF 1280x720@60fps ACEP@L4 v2 / AC3 / E-AC3 / (176x144) MPEG1L1 / MPEG1L2...
  • Page 52 Video Codec Max. / Min. Audio Codec Max. Frame Rate (Profile@Level) Resolution (S16BE) / PCM (S16LE) Motion JPEG AAC-LC / HE-AAC 1280x720 / 1280x720@30fps v1 / HE-AAC v2 / QCIF AC3 / E-AC3 / (176x144) MPEG1L1 / MPEG1L2 / μ-LAW / PCM (U8) / PCM (S16BE) / PCM (S16LE)

  • Page 53: External Subtitles

    Audio Codec Sampling Rate LPCM 44.1k / 48k MPEG1L1 / MPEG1L2 32k / 44.1k / 48k MPEG1L3 32k / 44.1k / 48k AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k HE-AAC v1 / v2 24k / 32k / 44.1k / 48k 32k / 44.1k / 48k 44.1k / 48k E-AC3...

  • Page 54: Connecting A Blu-Ray Or Dvd Player

    File Format Extension SubStation Alpha *.ass / *.ssa SubRip *.srt Other supported files and formats Photos Music Videos Audio sampling rates (for videos) [40] Using the TV with Other Devices Blu-ray and DVD players Connecting a Blu-ray or DVD player Watching Blu-ray and DVD discs [41] Blu-ray and DVD players | Blu-ray and DVD players Connecting a Blu-ray or DVD player...

  • Page 55: Composite Connection

    (A) Blu-ray/DVD player (same as connecting a cable/satellite box) (B) HDMI cable (not supplied) ™ Be sure to use an authorized Premium High Speed HDMI Cable(s) bearing the HDMI logo. Composite connection If your Blu-ray/DVD player has composite jacks (sockets), connect them using a composite video/audio cable.
  • Page 56 (B) (C) (D) (E) (A) 3.5 mm (B) Left for Audio signal. (C) Video signal. (D) Ground. (E) Right for Audio signal. Related topics Watching Blu-ray and DVD discs [42] Blu-ray and DVD players | Blu-ray and DVD players Watching Blu-ray and DVD discs You can watch content from Blu-ray/DVD discs or other content supported by your player on the TV.
  • Page 57 Related topics Connecting a Blu-ray or DVD player BRAVIA Sync-compatible devices [43] Using the TV with Other Devices Cable/satellite box Connecting a cable/satellite box How to control the cable/satellite box using the TV remote control [44] Cable/satellite box | Cable/satellite box Connecting a cable/satellite box Connect the cable/satellite box to the TV.

  • Page 58: Using Chromecast Built-In

    Depending on the external devices, some buttons may not respond. If you press and hold a button on the remote control, the operation may not work. Instead, try pressing the button repeatedly. The availability of this function depends on your model/region/country. Related topics An external device (such as a cable/satellite box) cannot be controlled using the TV's remote control.
  • Page 59 The procedure depends on the content that will be displayed on the TV as follows. To display video, tap (AirPlay Video). To display photos, tap (Action share). To play music, tap (AirPlay Audio). To display the screen of a mobile device, tap (Mirroring).

  • Page 60: To Connect A Computer

    [48] Computers, cameras, and camcorders | Computers, cameras, and camcorders Connecting a computer and viewing stored content To connect a computer Use an HDMI cable to connect your computer to the TV. (A) Computer (B) HDMI cable (not supplied) ™ Be sure to use an authorized Premium High Speed HDMI Cable(s) bearing the HDMI ™...
  • Page 61 To connect a camera or camcorder Connect your Sony digital still camera or camcorder using an HDMI cable. Use a cable that has an HDMI mini jack (socket) for the digital still camera/camcorder end, and a standard HDMI jack (socket) for the TV end.
  • Page 62 devices may not be compatible with BRAVIA Sync even though they have an HDMI jack (socket). Related topics BRAVIA Sync-compatible devices [50] Computers, cameras, and camcorders | Computers, cameras, and camcorders Computer video signal specifications (Resolution, Horizontal frequency/Vertical frequency) 640 x 480, 31.5 kHz/60 Hz 800 x 600, 37.9 kHz/60 Hz 1024 x 768, 48.4 kHz/60 Hz 1152 x 864, 67.5 kHz/75 Hz...
  • Page 63 Audio system (such as an AV receiver or sound bar) Outputting audio from an audio system Connecting an audio system Adjusting an audio system Using the TV as a center speaker (only models with TV center speaker mode) Pass-through audio formats supported with eARC Accessing audio system settings [52] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or sound bar)

  • Page 64: Connecting An Audio System

    (B) HDMI cable (not supplied) ™ We recommend Sony's Premium High Speed HDMI Cable(s). To connect a sound bar via HDMI, see “HDMI connection”. If you connect the TV to a sound bar via HDMI, you can use the following features.
  • Page 65 (C) Digital optical cable (not supplied) ™ We recommend Sony's Premium High Speed HDMI Cable(s). To connect an audio amp via HDMI, see “HDMI connection”. To connect an audio amp with a digital optical cable, see “Digital optical cable connection”.
  • Page 66 (eARC/ARC) (eARC) (A) External input device (such as a Blu-ray/DVD recorder) (B) HDMI cable (not supplied) (C) AV receiver or sound bar (D) HDMI cable with Ethernet (not supplied) ™ We recommend authorized Premium High Speed HDMI Cable(s) bearing the HDMI logo.
  • Page 67 Connect the TV and audio system with a digital optical cable. Connect to the audio system’s digital optical input terminal. (A) AV receiver or Sound bar (B) Optical audio cable (not supplied) Adjusting an audio system Hint For more information, please visit the Sony support website. Support Site...
  • Page 68 Related topics No sound but good picture. No audio or low audio with a home theater system. [54] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or sound bar) Adjusting an audio system After connecting an audio system to the TV, adjust the TV’s audio output from the audio system.
  • Page 69 Support Site Related topics BRAVIA Sync-compatible devices Connecting an audio system No sound but good picture. No audio or low audio with a home theater system. [55] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV receiver or sound bar) Using the TV as a center speaker (only models with TV center speaker mode)
  • Page 70 Connecting an AV receiver with a speaker cable Connect the TV and AV receiver with a speaker cable. (A) AV receiver (B) Speaker cable (not supplied) Use a speaker cable (not supplied) to connect the AV receiver to the CENTER SPEAKER IN terminal of the TV.
  • Page 71 To prevent the wires of the speaker cable from touching each other, make sure not to strip too much of the speaker cable. Connect the speaker cable properly so that the polarities (+/-) between the TV and AV receiver match. Connecting a sound bar (only models with S-CENTER SPEAKER IN terminals) Connect the TV and sound bar with the TV center speaker mode cable supplied with sound...
  • Page 72 Confirm that you can pass-through the following audio formats. 7.1 channel linear PCM: 32/44.1/48 kHz 16 bits Dolby Digital Dolby Digital Plus Dolby TrueHD DTS-HD MA Dolby Atmos DTS:X Master Audio MPEG2 - AAC/MPEG4 - AAC For details, refer to the support page. Support Site Related topics Connecting an audio system...
  • Page 73 Audio system settings are displayed only for supported models. For information about supported models, refer to the support site. https://www.sony.net/hav_faq The settings that are displayed depend on the audio system model. Hint For settings that are not displayed by default, select a menu from (Edit).
  • Page 74 After connecting, set the connected HDMI input port. To maximize the performance of your TV and video game console, set the [HDMI signal format]. Auto setup With the video game console turned on, connect it to the TV with an HDMI cable.
  • Page 75 Experiencing 3D surround with a neckband speaker or headphones (BRAVIA XR models only) If you connect the transmitter to the TV, you can use a neckband speaker or Sony brand headphones to experience 3D surround (spatial sound). For details, refer to the URL below.

  • Page 76: Connecting A Bluetooth Device

    Bluetooth devices Connecting a Bluetooth device Adjusting the AV sync setting Supported Bluetooth profiles [61] Bluetooth devices | Bluetooth devices Connecting a Bluetooth device To pair the TV with a Bluetooth device Only for Bluetooth A2DP-supported models that can use Bluetooth audio devices such as headphones or speakers.
  • Page 77 Related topics Supported Bluetooth profiles Operation cuts out, or a device does not work. You want to output sound from the headphones/Bluetooth audio device and audio system/TV speakers at the same time. [62] Bluetooth devices | Bluetooth devices Adjusting the AV sync setting If a Bluetooth audio device is connected, there may be a delay between the picture and sound due to the properties of Bluetooth.

  • Page 78: Supported Bluetooth Profiles

    To adjust [A/V sync] when in any of these modes, select [On]. The responsiveness of the TV while playing video games may feel slower due to the [A/V sync] setting adding a delay to the output timing of the picture. For games that are dependant on response time, we do not recommend you use a Bluetooth device and recommend that you use the TV speakers or a sound bar with a wired (HDMI cable/digital optical cable) connection instead.

  • Page 79: Blu-Ray/Dvd Player

    Related topics Using features available for BRAVIA Sync-compatible devices Adjusting BRAVIA Sync settings [66] BRAVIA Sync-compatible devices | BRAVIA Sync-compatible devices Using features available for BRAVIA Sync- compatible devices To operate BRAVIA Sync-compatible devices from the TV, use the INPUT or (Input) button on the remote control to select the device you want to operate.
  • Page 80 — [BRAVIA Sync settings] — [BRAVIA Sync control]. Activate BRAVIA Sync on the connected device. When a specific Sony BRAVIA Sync-compatible device is connected and powered on and [BRAVIA Sync control] is enabled, BRAVIA Sync is automatically activated on that device. For details, refer to the instruction manual of the connected device.
  • Page 81 [TV auto power on] If disabled, the TV does not turn on automatically when the connected device is turned on. [BRAVIA Sync device list] Displays the BRAVIA Sync device list. [Device control keys] Allows you to set buttons to control an HDMI connected device. Related topics BRAVIA Sync overview Using features available for BRAVIA Sync-compatible devices...
  • Page 82 (D) Network device To view pictures stored on a USB device or network device in 4K resolution Connect the USB device or network device to the TV. Press the HOME/ (HOME) button, and select Apps from the Home menu, then select [Media Player]. If the supplied remote control has an APPS button, you can press the APPS button.
  • Page 83 Related topics Computers, cameras, and camcorders USB devices Connecting to a Network [70] Viewing pictures in 4K from compatible devices | Viewing pictures in 4K from compatible devices Settings for viewing pictures through HDMI input with higher quality To display a picture from a device connected to the HDMI input terminal in a higher quality HDMI format , set [HDMI signal format] in [External inputs].

  • Page 84: Connecting To A Network

    Related topics Viewing pictures in 4K resolution [71] Using the TV with Other Devices BRAVIA Connectivity Guide Descriptions about connecting devices to the TV are also available on the Sony support website. Refer to it as necessary. https://www.sony.net/tv_connectivity_guide/ [72] Connecting to a Network...
  • Page 85 Connecting to a network using a LAN cable A wired LAN connection allows you to access the Internet and your home network. Make sure to connect to the Internet or home network via a router. (A) LAN cable (B) Computer (C) Router (D) Modem (E) Internet...
  • Page 86 Home network features [75] Connecting to a network | Connecting to a network Connecting to a network using a wireless connection Using Wi-Fi to connect the TV to the Internet/Network Using Wi-Fi Direct to connect to the TV (no wireless router required) [76] Connecting to a network using a wireless connection | Connecting to a network using a wireless connection | Connecting to a network using a wireless connection Using Wi-Fi to connect the TV to the...
  • Page 87 If your TV can not connect to the Internet/Network, refer to The TV cannot connect to the Internet/Network. page. To turn off the built-in wireless LAN To disable [Wi-Fi], press the (Quick Settings) button on the remote control, then select [Settings] — [Network & Internet] — [Wi-Fi]. Hint For smooth video streaming: Change the setting of your wireless router to a high-speed networking standard such as...
  • Page 88 Home network features [77] Connecting to a network using a wireless connection | Connecting to a network using a wireless connection | Connecting to a network using a wireless connection Using Wi-Fi Direct to connect to the TV (no wireless router required) You can connect a device to the TV wirelessly, without using a wireless router, and then stream videos, photos, and music that is stored on your device directly to the TV.
  • Page 89 When the standby screen for the Wi-Fi Direct setting is displayed, select [Show Network (SSID)/Password] and follow the on-screen instructions to complete the set-up. To connect another device Follow the steps above to connect devices. Up to 10 devices can be connected at the same time.
  • Page 90 To register the TV as a client device on the server, refer to the server device manual. (A) TV (B) BD/DVD recorder (C) Wireless LAN router (D) Modem To check the server connection Press the (Quick Settings) button on the remote control, then select [Settings] — [Network &...
  • Page 91 Select [Auto access permission] to access the TV automatically when a controller accesses the TV for the first time. Select [Custom settings] to change the access permission settings of each controller. To use the remote device Press the (Quick Settings) button on the remote control, then select [Settings] — [Network &...
  • Page 92 To check the supported file formats Supported files and formats Note Depending on the file, playback may not be possible even when using the supported formats. Related topics Adjusting home network settings [81] Home network features | Home network features Playing content from a media server You can play photo/music/video files in a controller (e.g., digital still camera) on the TV screen by operating the controller directly, if you connect the TV to a home network via a router.
  • Page 93 Viewing Internet content You can use video streaming services such as YouTube™ and Netflix to watch Internet content. The available services vary depending on your country and region. You can launch these services by selecting their apps in the Home Menu. If a Google Account is set on the TV, you can also select content that is displayed in the Home Menu.

  • Page 94: Using The Quick Settings

    System Date & Time, Language, Sound, Accessibility, Parental controlsand LED indicator, etc. Remotes & Accessories Remote control and Bluetooth settings. Help & Feedback Provides help from Sony and Google. Timers & Clock Timer, Sleep timer, Alarm, Clock display, etc. [84] Settings...
  • Page 95 Hint To change the order or hide a displayed item, press and hold the (Enter) button on the remote control with that item highlighted, and [Move] and [Hide] will be displayed. If you select [Move], use (Left) / (Right) on the remote control to move the item to the desired position, and then press the (Enter) button on the remote control.

  • Page 96: Available Options

    Press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — the desired option. Available options [Channels] Configures the settings related to receiving broadcast programming. [Preferences (Channels)] Configures [Captions]. [Info banner] Display program information when channel is changed. [EWBS Auto-On] Broadcast signal may transmit emergency information and notify users by powering on the TV when the TV is in standby/networked standby mode.

  • Page 97: Network & Internet

    Available options [Picture] Configures display settings that adjust the picture quality, such as screen brightness. To adjust the picture quality to your preferences, refer to the Adjusting the picture quality page. [Screen] Adjusts the screen size and position. [Sound] Configures settings that adjust the sound. To adjust the sound quality to your preferences, refer to the Adjusting the sound quality page.
  • Page 98 When a Google Account is set on the TV Configure the Google Account or add other accounts. When a Google Account is not set on the TV [Accounts & Sign In] cannot be used. To set a Google Account, set up Google TV from the settings menu.
  • Page 99 [About] Displays information about the TV. Here, you can reset your TV [Date & Time] Configures the current time and auto clock display. [Language] Selects the menu language. The selected menu language will also set the voice recognition language. [Keyboard] Configures the settings of the on-screen keyboard.
  • Page 100 Configures the [System sounds] setting. [Apple AirPlay & HomeKit] Configures the settings for Apple AirPlay & HomeKit. [Picture adjustments lock] Locks the picture adjustments to prevent them from being changed. (This option may not be available depending on your region/country.) [Initial setup] Sets up the basic features such as network and channels for first time use.
  • Page 101 Remote control buttons Using the remote control microphone [94] Settings Help & Feedback Help from Sony can be displayed here. If a Google Account is set on the TV, you can also give Google feedback. [95] Settings Timers & Clock In Timers &...

  • Page 102: Troubleshooting

    [Alarm] Plays a sound after a preset time. [Clock display] Displays the clock on the TV screen always or at every hour. Related topics Selecting inputs [96] Troubleshooting Start here Experiencing trouble? Start here. Picture (quality)/screen Keyboard Broadcast reception Sound Network (Internet/home)/apps Remote control/accessories Power...

  • Page 103: Software Updates

    [99] Start here | Start here Software updates Sony will provide software updates from time to time in order to enhance functionality and provide users with the latest TV experience. The easiest way to receive software updates is via an internet connection to the TV.

  • Page 104: Power Reset

    If you do not have a network connection, you can also update the software by using a USB storage device. Use your computer to download the latest software from the Sony support website onto a USB storage device. Insert the USB storage device to a USB port on the TV and the software update will start automatically.

  • Page 105: Factory Data Reset

    and hold the power button on the TV (40 seconds or longer) until it turns off and restarts. Unplug the AC power cord (mains lead). If the problem persists after step 1, unplug the TV power cord (mains lead) from the electrical outlet.
  • Page 106 [102] Troubleshooting Picture (quality)/screen No color/Dark picture/Color is not correct/Picture is too bright. Distorted picture./The screen flickers. High resolution HDR pictures are not displayed. OLED panel (only models equipped with an OLED panel) [103] Picture (quality)/screen | Picture (quality)/screen No color/Dark picture/Color is not correct/Picture is too bright.
  • Page 107 Distorted picture./The screen flickers. Check the connection and position of the antenna and peripheral devices Check the antenna/cable connection. Keep the antenna/cable away from other connecting cables. When installing an optional device, leave some space between the device and the TV. Make sure that the antenna is connected using a high quality 75-ohm coaxial cable.
  • Page 108 The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED panel) You are concerned about an image retention. (only models equipped with an OLED panel) A white line, or a red, green, or blue line appears on the screen. (only some models equipped with an OLED panel) [107] OLED panel (only models equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel)
  • Page 109 If the same image is displayed repeatedly or for long periods of time, image retention may occur. This issue is not a malfunction. The TV has two functions, [Pixel shift] and [Panel refresh], that are designed to reduce image retention. You can perform a [Panel refresh] when necessary.

  • Page 110: Broadcast Reception

    Make sure that the antenna cable is not loose or disconnected. Make sure that the cable or cable connector of antenna is not damaged. To watch streaming content, connect the TV to the Internet. Hint For more information, please visit the Sony support website. Support Site...
  • Page 111 Related topics Using Wi-Fi to connect the TV to the Internet/Network Connecting to a network using a LAN cable [114] Broadcast reception | Broadcast reception You cannot view digital channels. Ask a local installer if digital transmissions are provided in your area. Upgrade to a higher gain antenna.
  • Page 112 Sound No sound but good picture. No audio or low audio with a home theater system. You want to output sound from the headphones/Bluetooth audio device and audio system/TV speakers at the same time. You are concerned about a delay between the picture and sound. No TV sounds such as operation sound or audio response.
  • Page 113 Press the (Quick Settings) button on the remote control, then select: [Settings] — [Display & Sound] — [Audio output] — [Digital audio out volume] When using HDMI input with Super Audio CD or DVD-Audio, DIGITAL AUDIO OUT (OPTICAL) may not provide an audio signal. Related topics Connecting an audio system [119] Sound | Sound...
  • Page 114 The picture and sound do not match because the sound is delayed due to the properties of Bluetooth. You can adjust the output timing of the picture and sound with the A/V sync setting. Set [A/V sync] to [Auto] or [On]. Press the (Quick Settings) button on the remote control, then select [Settings] —...
  • Page 115 [eARC mode] does not work when the text-to-speech function for on-screen text within the TV’s accessibility features is enabled. Connect the audio system to an HDMI cable with Ethernet. Connect the audio system to the TV’s HDMI input terminal bearing the text “ARC” or “eARC/ARC”.
  • Page 116 Hint The solution varies depending on the network status check. For solutions based on each issue, see “Frequently Asked Questions” on the Sony Support Site. Note If the LAN cable is connected to an active server and the TV has acquired an IP...

  • Page 117: Remote Control/Accessories

    Try using apps later. The app content provider’s server may be out of service. Hint For more information, please visit the Sony support website. Support Site Related topics Connecting to a network using a LAN cable...

  • Page 118: The Remote Control Does Not Operate

    You want to disable the remote control backlight. (only remote controls that feature backlight) [129] Remote control/accessories | Remote control/accessories The remote control does not operate. Check if the TV is working properly Press the power button on the TV to determine if the problem is with the remote control or not.
  • Page 119 If you cannot operate the TV with the supplied remote control, select the above in order until [Connect a new remote] using another Sony TV's remote control, and then try connecting again with the supplied remote control. Depending on your model, a Bluetooth remote control is supplied and already paired with the TV.

  • Page 120: Reset The Remote Control

    Reset the remote control If the remote control does not operate correctly due to poor battery contact or static electricity, the problem may be resolved by resetting the remote control. Remove the batteries from the remote control. Press the power button on the remote control for three seconds. Install new batteries into the remote control.
  • Page 121 The TV cannot be turned off using the remote control. The TV turns off automatically. The TV turns on automatically. The TV does not turn on. [132] Power | Power The TV cannot be turned off using the remote control. The batteries in the remote control may be depleted.
  • Page 122 If a full reset (restart) of the TV is required Home menu Using the Quick Settings [133] Power | Power The TV turns off automatically. The screen may have been turned off due to [Sleep timer] settings. Check the [Duration] setting of [Timer]. If the time set in [Turn off TV after] elapses, the power turns off automatically.

  • Page 123: Connected Devices

    1. Check if the TV turns on with the remote control. Point the remote control at the sensor on the front of the TV and press the power button on the remote control. Check if the TV turns on. If the TV does not turn on, try resetting (restarting) the TV. If a full reset (restart) of the TV is required 2.
  • Page 124 An external device (such as a cable/satellite box) cannot be controlled using the TV's remote control. (Cable/satellite box control compatible models only) Operation cuts out, or a device does not work. [137] Connected devices | Connected devices No picture from a connected device. Turn the connected device on.
  • Page 125 Check that your device is BRAVIA Sync-compatible. Make sure that [Control for HDMI] is set up on the BRAVIA Sync-compatible device and [BRAVIA Sync settings] — [BRAVIA Sync control] is set up on the TV. Related topics BRAVIA Sync-compatible devices [140] Connected devices | Connected devices You cannot turn off the cable/satellite box using the TV's remote control.
  • Page 126 Re-register the device. Bluetooth devices use the 2.4GHz band, therefore communication speed may deteriorate or cut out occasionally due to wireless LAN interference. If household electric appliances (e.g., microwaves or mobile devices) are placed nearby, radio wave interference is more likely to happen. The TV or device may not work on a metal rack due to wireless communication interference.
  • Page 127 Reboot the TV by disconnecting the AC power cord from the TV for two minutes, then turn on the TV. If the problem persists, disconnect the AC power cord, and contact Sony Customer Support with the number of times the Operational response LED flashes.

  • Page 128: Remote Control

    4K pictures Language HOME menu Expert panel settings Picture Pixel shift Date & Time Panel refresh Sound/voice Voice search, using Sound Remote control Voice search Inputs HOME/ (HOME) SYNC MENU Quick Settings Connections Bluetooth Chromecast BRAVIA Sync Internet External devices Blu-ray/DVD players, connecting Computers USB memory devices, etc.
  • Page 129 Supported files and formats Other Restart System software update Accessibility Eco Dashboard [148] Index/Other About the Help Guide This Help Guide explains how to use this TV. You can also refer to the Setup Guide for descriptions about TV installation, and the Reference Guide for information such as specifications, and wall mounting of this TV.
  • Page 130 To use the latest features described in the Help Guide, you may need to update the TV’s software. For details about software updates, see the Software updates page. The names of settings in the Help Guide may differ from those displayed on the TV depending on the TV’s release date or your model/country/region.
  • Page 131 Finding the remote control (only models supplied with a buzzer built-in remote control) Enjoying safe apps and video streaming services (Security & Restrictions) Enjoying the Camera and Microphone Unit (BRAVIA CAM supported models only) Watching TV Watching TV programs Useful features when watching TV Changing the picture and sound quality to your preferences Using the TV with Other Devices USB devices...

  • Page 132: Specifications

    Trademark information [150] Index/Other Specifications You can find the specification information on the Sony support website: Please visit the product page of your TV and refer to Specifications. For more about the support website, see the Support Site page. Note A Specifications page may not be available depending on your model.

  • Page 133: Support Site

    [151] Index/Other Support Site For the latest information and Online Help Guide, please visit the Sony support website: USA: https://www.sony.com/tvsupport Canada: https://www.sony.ca/support Brazil: https://esupport.sony.com/BR/ Latin America: https://esupport.sony.com/ES/LA/ Philippines: https://www.sony-asia.com/support/ [152] Index/Other Keeping the TV updated The TV acquires data such as program guides while it is in standby/networked standby mode.
  • Page 134 ® The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license. Covered by one or more claims of the HEVC patents listed at patentlist.accessadvance.com.
  • Page 135 All other trademarks are the property of their respective owners. Note The availability of each service depends on your region/country.

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