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USER MANUAL
Gaming Monitor
S24AG32*
S27AG32*
S32AG32*
The colour and the appearance may differ depending on the product, and the specifications are subject to
change without prior notice to improve the performance.
The contents of this manual are subject to change without notice to improve quality.
© Samsung
Samsung owns the copyright for this manual.
Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited.
Trademarks other than that of Samsung are owned by their respective owners.
An administration fee may be charged in the following situations:
(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e., where the
user manual has not been read).
You will be informed of the administration fee amount before a technician visits.
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Table of Contents
Related Manuals for Samsung S27AG32 Series
Summary of Contents for Samsung S27AG32 Series
- Page 1 © Samsung Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than that of Samsung are owned by their respective owners. An administration fee may be charged in the following situations: (a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,...
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Page 2: Table Of Contents
Table of contents Before Using the Product Connecting and Using a Source Device Menu Safety Precautions Read below before connecting the product. Game Electricity and Safety Picture Ports Installation OnScreen Display Operation Connecting and Using a PC System Connection Using the HDMI Cable Cleaning Information Connection Using an HDMI-DVI Cable... - Page 3 Table of contents Troubleshooting Guide Appendix Requirements Before Contacting Samsung Responsibility for the Pay Service Customer Service Centre (Cost to Customers) Product diagnosis (Screen issue) Not a product defect Checking the Resolution and Frequency A Product damage caused by customer's fault Check the following.
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Page 4: Before Using The Product
Do not disconnect the power cord while the product is being used. This symbol indicates that this • Only use the power cord provided with your product by Samsung. Do not use the power cord with product has included important DC voltage: Rated voltage marked with other products. -
Page 5: Installation
‒ Be sure to consult Samsung Customer Service Centre if you want to install the product at such a • Do not expose the product to direct sunlight, heat, or a hot object such as a stove. -
Page 6: Operation
‒ Be sure to power off the product and disconnect the power cord when water or other foreign ‒ Contact Samsung Customer Service Centre for repairs. substances have entered the product. Then contact Samsung Customer Service Centre. • To move the product, first disconnect all the cables from it, including the power cable. - Page 7 Caution • Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage • Do not hold the product upside-down or move it by holding the stand. burn-in or defective pixels. ‒ The product may fall and become damaged or cause an injury. ‒...
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Page 8: Cleaning
High-glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby. ― Contact your nearest Samsung Customer Service Centre if you want to clean the inside of the product (Service fee will be charged.) Do not press the product screen with hands or other objects. -
Page 9: Preparations
Chapter 02 Preparations Installation Attaching the Stand fasten the connecting screw stand into the main body in the direction of the arrow at the bottom of the stand base. as shown in the figure. connected. Caution shown in the figure. f not obser the warranty... -
Page 10: Precaution For Moving The Product
Precautions for moving the product • Do not directly apply pressure on • Hold the lower corners or edges of the • Do not hold the product upside down only • Do not press down on the product. the screen. product when moving it. -
Page 11: Checking The Space Around The Product
Checking the space around the product Adjusting the Product Tilt and Height ― The coloir and shape of parts may differ from what is shown. Specifications are subject to change without Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. -
Page 12: Rotating The Product
Rotating the Product ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without You can rotate your product as shown below. notice to improve quality. -15.0° (±2.0°) ~ 15.0°(±2.0°) -2.0° (±2.0°) ~ 92.0° (±2.0°) •... -
Page 13: Anti-Theft Lock
Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided. -
Page 14: Control Panel
Control Panel Parts Description JOG Button ― The colour and shape of parts may differ from what is shown. Specifications are subject to change without Power LED notice to improve quality. System Power LED On Function Key Guide Function Key Guide or Down Brightness Contrast Sharpness... -
Page 15: Connecting And Using A Source Device
Chapter 03 Connecting and Using a Source Device Ports Read below before connecting the product. ― The functions available may vary depending on the product model. The colour and shape of parts may differ Before connecting the product, check the shapes of both ports of the supplied signal cables and the from what is shown. -
Page 16: Connecting And Using A Pc
Connecting and Using a PC Connection Using an DP Cable Select a connection method suitable for your PC. Connection Using the HDMI Cable ― It is recommended to use the DP cable provided as an accessory. If not provided, be sure to use a DP cable of 1.5 m or below. -
Page 17: Connecting The Power
Tidying Up the Connected Cables Connecting the Power S24AG32* / S27AG32* S32AG32* DC 14V HDMI IN DP IN Pull the right side of the HOLDER-STAND CABLE Connect the corresponding cables. to remove from the stand. The left side of the HOLDER-STAND CABLE can be damaged when Connect the power cable to the AC/DC adapter. -
Page 18: Setting Optimum Resolution
Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting. ―... -
Page 19: Menu
Chapter 04 Menu Function Key Guide → ― The functions available may vary depending on the product model. The colour and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Game Description Refresh Rate... - Page 20 Description Select the best screen size and ratio. Screen Size ― This menu is not available when FreeSync Premium is enabled. mode • Auto: Display the picture according to the aspect ratio of the input source. • Wide: Display the picture in full screen regardless of the aspect ratio of the input source. mode •...
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Page 21: Picture
Picture Description Picture Mode This menu provides an optimum picture quality suitable for the environment where the product will be used. ― This menu is not available when Eye Saver Mode is enabled. mode • Custom: Customize the screen settings. •... - Page 22 Description Contrast Adjust the contrast between the objects and background. (Range: 0~100) A higher value will increase the contrast to make the object appear clearer. ― This menu is not available when Picture Mode is set to Cinema, Dynamic Contrast mode.
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Page 23: Onscreen Display
OnScreen Display Description Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. ― It will not be applied to other functions on your PC. Display Time The OSD menu will automatically disappear if the menu is not used for a specified period of time. Display Time is a function to specify the time which you want the OSD menu to disappear. - Page 24 Description Off Timer Plus Off Timer • Timer: Turn on Off Timer mode. • Turn Off After: The off timer can be set within a range of 1 to 23 hours. The product will automatically power off after the specified number of hours.
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Page 25: Information
Software Update Update software using an update file on a USB device. Save the update file (in .bin or .img format) that you downloaded from the Samsung website (http://www.samsung.com/sec) to a USB storage device. Connect the USB device to the SERVICE, port on the monitor. -
Page 26: Installing The Software
Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website (http://www. samsung.com). ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers. -
Page 27: Troubleshooting Guide
Check the following. Customer Service Centre Caution ― Before calling Samsung Customer Service Centre, test your product as follows. If the problem persists, contact Samsung Customer Service Centre. When the product makes popping (cracking) sound. The sound may be caused by contraction or expansion from temperature change of external Product diagnosis (Screen issue) components or internal circuit of the product. - Page 28 Screen issue The power LED is off. The screen will not switch on. The screen is too bright. The screen is too dark. Check that the power cable is connected properly. Adjust Brightness and Contrast. If a problem occurs with the monitor screen, run Self Diagnosis to check that the monitor is working Screen colour is inconsistent.
- Page 29 Sound issue There is no sound. Re-check the condition of the connected headphone or earphone and/or adjust the volume. Check the volume. Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.
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Page 30: Q & A
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. ― The path to the settings depends on the installed OS. How can I change the frequency? Set the frequency on your graphics card. •... -
Page 31: Specifications
Chapter 07 Specifications General Model Name S24AG32* S27AG32* S32AG32* Size 24 Class (23.8 Inches / 60.4 cm) 27 Class (27 Inches / 68.4 cm) 32 Class (31.5 Inches / 80.1 cm) Display area 525.89 mm (H) x 295.81 mm (V) 596.736 mm (H) x 335.664 mm (V) 698.4 mm (H) x 392.85 mm (V) Pixel Pitch... - Page 32 Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may be brighter or darker on the LCD panel. This does not affect product performance. • The above specifications are subject to change without notice to improve quality. • For detailed device specifications, visit the Samsung website. • Flicker Free Flicker Free technology reduces screen flickering for a more comfortable viewing experience.
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Page 33: Standard Signal Mode Table
Standard Signal Mode Table Model Name S24AG32* / S27AG32* / S32AG32* Synchronization (PANEL Spec) Vertical Frequency 48 ~ 165 Hz Resolution Optimum resolution 1920 x 1080 @ 144 Hz (HDMI) 1920 x 1080 @ 165 Hz (DP) Maximum resolution 1920 x 1080 @ 144 Hz (HDMI) 1920 x 1080 @ 165 Hz (DP) If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted. - Page 34 Port Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) HDMI IN DP IN VESA, 1024 x 768 60.023 75.029 78.750 VESA, 1152 x 864 67.500 75.000 108.000 VESA, 1280 x 720 45.000 60.000 74.250 VESA, 1280 x 800 49.702 59.810 83.500...
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Page 35: Appendix
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. • Remodeling or repairing the product by customer. -
Page 36: Freesync (For Amd Graphics Card)
Apply the optimum resolution when using FreeSync. ― If you encounter any issues when using the function, contact the Samsung Service Centre. ― If you change the screen resolution while the function is On, the screen may intermittently blank out due The refresh rate setting method please refer to Q &... -
Page 37: Weee
WEEE Correct Disposal of This Product (Waste Electrical & Electronic Equipment) (Applicable in countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.