Related Manuals for Dell P102F002
Summary of Contents for Dell P102F002
- Page 1 Vostro 5502 Setup and specifications guide Regulatory Model: P102F Regulatory Type: P102F002 October 2020 Rev. A01...
- Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.
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Page 3: Table Of Contents
Contents Chapter 1: Set up your computer....................5 Chapter 2: Chassis overview......................7 Display view...................................7 Right view....................................8 Left view....................................8 Palm-rest view..................................9 Bottom view..................................10 Keyboard shortcuts................................10 Chapter 3: System specifications....................12 Processor..................................... 12 Chipset....................................13 Operating system................................13 Memory....................................13 Storage....................................13 Ports and connectors................................14 Audio..................................... - Page 4 System logs...................................36 Updating the BIOS in Windows ............................ 36 Updating BIOS on systems with BitLocker enabled....................37 Updating the Dell BIOS in Linux and Ubuntu environments................37 Flashing the BIOS from the F12 One-Time boot menu..................37 System and setup password............................42 Assigning a system setup password........................43 Deleting or changing an existing system setup password.................43...
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Page 5: Chapter 1: Set Up Your Computer
● If connected to the internet, sign in with or create a Microsoft account. If not connected to the internet, create an offline account. ● On the Support and Protection screen, enter your contact details. 3. Locate and use Dell apps from the Windows Start menu—Recommended Table 1. Locate Dell apps Dell apps... - Page 6 Table 1. Locate Dell apps (continued) Dell apps Details notifies you about the warranty status, recommended accessories, and software updates if available. Dell Product Registration Register your computer with Dell. Dell Help & Support Access help and support for your computer.
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Page 7: Chapter 2: Chassis Overview
Chassis overview Topics: • Display view • Right view • Left view • Palm-rest view • Bottom view • Keyboard shortcuts Display view 1. Microphone 2. Camera shutter 3. Camera 4. Camera-status light 5. Microphone 6. Display Chassis overview... -
Page 8: Right View
Right view 1. microSD card reader 2. Universal audio jack port 3. USB 3.2 Gen 1 Type-A port 4. Network port 5. Wedge-shaped lock slot Left view 1. Power connector port 2. Power LED 3. HDMI 1.4b port 4. USB 3.2 Gen 1 Type-A port 5. -
Page 9: Palm-Rest View
Palm-rest view 1. Power button with optional fingerprint reader 2. Keyboard 3. Touchpad Chassis overview... -
Page 10: Bottom View
Bottom view 1. Speakers 2. Base cover 3. Service tag label Keyboard shortcuts NOTE: Keyboard characters may differ depending on the keyboard language configuration. Keys that are used for shortcuts remain the same across all language configurations. Table 2. List of keyboard shortcuts Keys Description Fn + Esc... - Page 11 Table 2. List of keyboard shortcuts (continued) Keys Description NOTE: Not applicable for non-backlight keyboard. Fn + F6 Decrease screen brightness Fn + F7 Increase screen brightness Fn + F8 External display Fn + F10 Print Screen Fn + F11 Home Fn + F12 Fn + Right Ctrl...
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Page 12: Chapter 3: System Specifications
System specifications NOTE: Offerings may vary by region. The following specifications are only those required by law to ship with your computer. For more information about the configuration of your computer, go to Help and Support in your Windows operating system and select the option to view information about your computer. Topics: •... -
Page 13: Chipset
Chipset Table 4. Chipset Description Values Chipset Integrated Processor Generation Intel Core i3/i5/i7 DRAM bus width 64-bit Flash EPROM 16 MB / 8 MB PCIe bus Up to Gen 3 Operating system ● Windows 10 Pro (64-bit) ● Ubuntu Memory Table 5. -
Page 14: Ports And Connectors
● M.2 slot one: One PCIe Gen3 x4 NVMe solid-state drive (M.2 2230 or M.2 2280). ● M.2 slot two: One PCIe Gen3 x4 NVMe or SATA solid-state drive (M.2 2230 or M.2 2280) or one Intel Optane Memory H10 with solid state storage. Table 6. -
Page 15: Audio
Audio Table 9. Audio specifications Description Values Controller Realtek ALC3204 Stereo conversion Supported Internal interface High definition audio External interface Universal Audio Jack Speakers Internal speaker amplifier Supported (audio codec integrated) External volume controls Keyboard shortcut controls Speaker output: Average Peak 2.5 W Subwoofer output... -
Page 16: Communications
Table 12. Camera specifications (continued) Description Values Type HD RGB camera Location Front camera Sensor type CMOS sensor technology Resolution: Still image 0.92 megapixel Video 1280 x 720 (HD) at 30 fps Diagonal viewing angle 74.90 degrees Communications Ethernet Table 13. Ethernet specifications Description Values Model number... -
Page 17: Media-Card Reader
Media-card reader Table 15. Media-card reader specifications Description Values Type One microSD card reader Cards supported Secure Digital (SD) Power adapter Table 16. Power adapter specifications Description Values Type 45 W 65 W Diameter (connector) 4.5 mm x 2.9 mm 4.5 mm x 2.9 mm Input voltage 100 VAC x 240 VAC... -
Page 18: Dimensions And Weight
Dell Power Manager on, using the Dell Power Manager application. For more information on application. For more information on the Dell Power Manager, see, Me and the Dell Power Manager, see, Me My Dell on www.dell.com/ and My Dell on www.dell.com/... -
Page 19: Keyboard
Table 19. Display specifications (continued) Description Values Height 193.60 mm (7.62 in.) 193.60 mm (7.62 in.) Width 344.20 mm (13.55 in.) 344.20 mm (13.55 in.) Diagonal 396.24 mm (15.60 in.) 396.24 mm (15.60 in.) Native resolution 1920 x 1080 1920 x 1080 Megapixels Color gamut 72% NTSC typical... -
Page 20: Touchpad
Touchpad Table 21. Touchpad specifications Description Values Resolution: Horizontal 3512 Vertical 2442 Dimensions: Horizontal 115 mm (4.53 in.) Vertical 80 mm (3.15 in.) Touchpad gestures For more information about touchpad gestures for Windows 10, see the Microsoft knowledge base article 4027871 support.microsoft.com. -
Page 21: Computer Environment
Table 24. Security Software specifications (continued) Specifications McAfee Small Business Security 12-month subscription, Digitally Delivered McAfee Small Business Security 24-month subscription, Digitally Delivered McAfee Small Business Security 36-month subscription, Digitally Delivered Computer environment Airborne contaminant level: G1 as defined by ISA-S71.04-1985 Table 25. -
Page 22: Chapter 4: Software
Downloading Windows drivers Downloading Windows drivers 1. Turn on the notebook. 2. Go to Dell.com/support. 3. Click Product Support, enter the Service Tag of your notebook, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model. -
Page 23: Chapter 5: System Setup
Boot menu Press <F12> when the Dell logo appears to initiate a one-time boot menu with a list of the valid boot devices for the system. Diagnostics and BIOS Setup options are also included in this menu. The devices that are listed on the boot menu depend on the bootable devices in the system. -
Page 24: Boot Sequence
Boot sequence enables you to bypass the System Setup–defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self-Test (POST), when the Dell logo appears, you can: ● Access System Setup by pressing F2 key ●... -
Page 25: Boot Configuration
Table 26. Overview Option Description ○ Signed Firmware Update ● Battery ○ Primary ○ Battery Level ○ Battery State ○ Health ○ AC Adapter ● Processor Information ○ Processor Type ○ Maximum Clock Speed ○ Minimum Clock Speed ○ Current Clock Speed ○... -
Page 26: Integrated Devices
Table 27. Boot configuration (continued) Option Description ● Onboard NIC (IPV4) ● Onboard NIC (IPV6) NOTE: Legacy Boot mode is not supported on this platform. Secure Boot Secure Boot helps ensure your system boots using only validated boot software. Enable Secure Boot—By default, this option is disabled. NOTE: The system has to be in UEFI boot mode to enable Enable Secure Boot. -
Page 27: Storage
Table 28. Integrated device options (continued) Option Description ● Enable USB Boot Support ● Enable External USB Port By default, all the options are enabled. Disable USB4 PCIE Tunneling By default the Disable USB4 PCIE Tunneling is disabled. Storage Table 29. Storage options Option Description SATA/NVMe Operation... -
Page 28: Connection Options
Table 30. Display options (continued) Option Description By default, all the option is disabled. Connection options Table 31. Connection Option Description Integrated NIC Integrated NIC controls the onboard LAN controller. It allows pre-OS and early operating system networking features to use any enabled NICs when UEFI networking protocols are installed and available. -
Page 29: Security
● Quiet ● Ultra Performance USB Wake Support Wake on Dell Allows you to connect a Dell USB-C Dock to wake the system from USB-C Dock standby mode. By default, the option Wake on Dell USB-C Dock is enabled. NOTE: These features are only functional when the AC power adapter is connected. -
Page 30: Password
Table 33. Security (continued) Option Description ● PPI Bypass for Disable Commands ● PPI Bypass for Clear Command ● Attestation Enable—This option is enabled by default. ● Key Storage Enable—This option is enabled by default. ● SHA-256—This option is enabled by default. ●... - Page 31 Table 34. Security (continued) Option Description The entries to set password are: ● Enter the old password: ● Enter the new password: Press Enter once you enter the new password and again press Enter to confirm the new password. Password Configuration Allows you to configure a password.
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Page 32: Update And Recovery
BIOSConnect - By default, this option is enabled. Dell Auto OS Recovery The Auto OS Recovery threshold setup options control the automatic flow for SupportAssist Threshold System Resolution Console and for Dell OS Recovery Tool. The options are: ● Off ● 1 ●... -
Page 33: Keyboard
Table 36. System management (continued) Option Description ● Disabled - This option is enabled by default. ● Every Day ● Weekdays ● Select Days Keyboard Table 37. Keyboard Option Description Numlock Enable Allows you to enable or disable Numlock function when the system boots. Enable Numlock This option is enabled by default. -
Page 34: Pre-Boot Behavior
Table 37. Keyboard (continued) Option Description ● 10 seconds - This option is enabled by default. ● 15 seconds ● 30 seconds ● 1 minute ● 5 minutes ● 15 minutes ● Never NOTE: If Never is selected, the backlight stays on always when the system is running on battery power. -
Page 35: Virtualization Support
Virtualization support Table 39. Virtualization Support Option Description Intel Virtualization This option specifies whether the system can run on a Virtual Machine Monitor (VMM). By Technology default, the Enable Intel Virtualization Technology (VT) option is enabled. VT for Direct I/O This option specifies whether the system can perform Virtualization technology for direct I/O;... -
Page 36: System Logs
How to Enable or Disable BitLocker with TPM in Windows. 1. Restart the computer. 2. Go to Dell.com/support. ● Enter the Service Tag or Express Service Code and click Submit. ● Click Detect Product and follow the instructions on screen. -
Page 37: Updating Bios On Systems With Bitlocker Enabled
Time boot menu on the system. Most Dell systems built after 2012 have this capability and you can confirm by booting your system to the F12 One-Time Boot Menu to see if BIOS UPDATE is listed as a boot option for your system. If the option is listed, then the BIOS supports this BIOS update option. - Page 38 The Flash BIOS opens. 4. Click Flash from file. System setup...
- Page 39 5. Select external USB device. 6. Once the file is selected, double-click the flash target file and click Submit. System setup...
- Page 40 7. Click Update BIOS for the system to reboot and flash the BIOS. System setup...
- Page 41 8. Click Confirm Update BIOS. System setup...
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Page 42: System And Setup Password
Once complete, the system reboots and the BIOS update process is completed. System and setup password Table 42. System and setup password Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer. -
Page 43: Assigning A System Setup Password
Assigning a system setup password You can assign a new System or Admin Password only when the status is in Not Set. To enter the system setup, press F2 immediately after a power-on or reboot. 1. In the System BIOS or System Setup screen, select Security and press Enter. The Security screen is displayed. -
Page 44: Chapter 6: Getting Help
Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: 1. Go to Dell.com/support.