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Nokia XR21
User Guide
Issue 2023-05-04 en-GB

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Table of Contents
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Summary of Contents for Nokia XR21

  • Page 1 Nokia XR21 User Guide Issue 2023-05-04 en-GB...
  • Page 2: Table Of Contents

    Nokia XR21 User Guide Table of Contents 1 About this user guide 2 Get started Keep your phone up to date ........
  • Page 3 Nokia XR21 User Guide 6 Camera Camera basics ......... .
  • Page 4 Nokia XR21 User Guide Crossed-out wheelie bin symbol ....... .
  • Page 5 Nokia XR21 User Guide 1 About this user guide Important: For important information on the safe use of your device and battery, read ”Product and safety information” before you take the device into use. To find out how to get started with your new device, read the user guide.
  • Page 6: Get Started

    Nokia XR21 User Guide 2 Get started KEEP YOUR PHONE UP TO DATE Your phone software Keep your phone up to date and accept available software updates to get new and enhanced features for your phone. Updating the software may also improve your phone’s performance.
  • Page 7: Insert The Sim Cards

    Nokia XR21 User Guide 5. Programmable key 9. Earpiece 6. Front camera 10. Volume keys 11. Power/Lock key, Fingerprint sensor 7. Programmable key 8. Headset connector 12. USB connector Some of the accessories mentioned in this user guide, such as charger, headset or data cable, may be sold separately.
  • Page 8: Charge Your Phone

    Nokia XR21 User Guide 2. Put the nano-SIM in the SIM slot on the tray with the contact area face up. 3. If you have a second SIM, put it in the SIM2 slot. 4. Slide the tray back in.
  • Page 9: Switch On And Set Up Your Phone

    Nokia XR21 User Guide Charger model Charge your device with the AD-030 charger. HMD Global may make additional battery or charger models available for this device. Charging time can vary depending on device capability. Some of the accessories mentioned in this user guide, such as charger, headset or data cable, may be sold separately.
  • Page 10: Use The Touch Screen

    Nokia XR21 User Guide Switch off your phone To switch off your phone, press the power key and the volume up key at the same time, and select Power off . Tip: If you want to switch off your phone by pressing and holding the power key, tap Settings >...
  • Page 11 Nokia XR21 User Guide Swipe Place your finger on the screen and slide your finger in the direction you want. Scroll through a long list or menu Slide your finger quickly in a flicking motion up or down the screen and lift your finger. To stop the scrolling, tap the screen.
  • Page 12 Nokia XR21 User Guide Zoom in or out Place 2 fingers on an item, such as a map, photo, or web page, and slide your fingers apart or together. Lock the screen orientation The screen rotates automatically when you turn the phone 90°.
  • Page 13: Use Your Esim

    Nokia XR21 User Guide Navigate with keys To switch on the navigation keys, tap Settings > System > Gestures > System navigation > 3-button navigation . • To see all your apps, on the home screen, swipe up from the bottom of the screen.
  • Page 14 Nokia XR21 User Guide Switch to a physical SIM card 1. Insert a SIM card in your phone. 2. The phone disconnects from the eSIM network. Tap OK to continue. 3. Once the phone has read the SIM card, tap the SIM card and switch on Use SIM .
  • Page 15: Protect Your Phone

    Nokia XR21 User Guide 3 Protect your phone LOCK OR UNLOCK YOUR PHONE Lock your phone If you want to avoid accidentally making a call when your phone is in your pocket or bag, you can lock your keys and screen.
  • Page 16: Protect Your Phone With Your Face

    Nokia XR21 User Guide PROTECT YOUR PHONE WITH YOUR FACE Set up face authentication 1. Tap Settings > Security > Face unlock . 2. Select the backup unlocking methods you want to use for the lock screen and follow the instructions shown on your phone.
  • Page 17 Nokia XR21 User Guide To use Find My Device, your lost phone must be: • Turned on • Visible on Google Play • Location turned on • Signed in to a Google Account • Find My Device turned on • Connected to mobile data or Wi-Fi When Find My Device connects with your phone, you see the phone’s location and the phone...
  • Page 18: Basics

    Nokia XR21 User Guide 4 Basics PERSONALISE YOUR PHONE Change your wallpaper Tap Settings > Wallpaper and style . Change your phone ringtone Tap Settings > Sound > Phone ringtone (SIM1) or Phone ringtone (SIM2) and select the tone. Change your message notification sound Tap Settings >...
  • Page 19: Notifications

    Nokia XR21 User Guide NOTIFICATIONS Use the notification panel When you receive new notifications, such as messages or missed calls, icons appear at the top of the screen. To see more information about the notifications, swipe down from the top of the screen. To close the view, swipe up on the screen.
  • Page 20: Control Volume

    Nokia XR21 User Guide To activate features, tap the corresponding quick access item on the notification panel. To see more items, drag the menu down. To rearrange or add new items, tap �, tap and hold an item, then drag it to another location.
  • Page 21: Automatic Text Correction

    Nokia XR21 User Guide AUTOMATIC TEXT CORRECTION Use keyboard word suggestions Your phone suggests words as you write, to help you write quickly and more accurately. Word suggestions may not be available in all languages. When you start writing a word, your phone suggests possible words. When the word you want is shown in the suggestion bar, select the word.
  • Page 22: Accessibility

    Nokia XR21 User Guide 8. Use network connections selectively: music or otherwise using your phone Switch Bluetooth on only when needed. but don’t want to make or receive calls, Use a Wi-Fi connection to connect to switch the flight mode on. Tap Settings the internet, rather than a mobile data >...
  • Page 23: Connect With Your Friends And Family

    Nokia XR21 User Guide 5 Connect with your friends and family CALLS Make a call 1. Tap �. 2. Tap � and type in a number or tap � and select a contact you want to call. 3. Tap �.
  • Page 24: Email

    Nokia XR21 User Guide 1. Tap Messages . contact. 4. To add more recipients, tap �. After 2. Tap Start chat . selecting all the recipients, tap Next . 3. To add a recipient, tap �, type in their number, and then tap �. To add a 5.
  • Page 25: Camera

    Nokia XR21 User Guide 6 Camera CAMERA BASICS Take a photo Shoot sharp, vibrant photos – capture the best moments in your photo album. 1. Tap Camera . 2. Take aim and focus. 3. Tap �. Keep a safe distance when using the flash. Do not use the flash on people or animals at close range.
  • Page 26 Nokia XR21 User Guide Copy your photos and videos to your computer Connect your phone to your computer with a compatible USB cable. Use your computer’s file manager to copy or move your photos and videos to the computer. © 2023 HMD Global Oy. All rights reserved.
  • Page 27: Internet And Connections

    Nokia XR21 User Guide 7 Internet and connections ACTIVATE WI-FI Switch on Wi-Fi 1. Tap Settings > Network & internet . 2. Switch Wi-Fi on. 3. Select the network you want to use. Your Wi-Fi connection is active when � is shown at the top of the screen. If both Wi-Fi and mobile data connections are available, your phone uses the Wi-Fi connection.
  • Page 28: Bluetooth

    Nokia XR21 User Guide BLUETOOTH® Connect to a Bluetooth device 1. Tap Settings > Connected devices > device. Connection preferences > Bluetooth . 4. Tap Pair new device and tap the device 2. Switch Use Bluetooth on. you want to pair with from the list of discovered Bluetooth devices.
  • Page 29: Usb On-The-Go

    Nokia XR21 User Guide 1. Tap Settings > Connected devices > Previously connected devices . 2. Tap � next to a device name. 3. Tap FORGET . USB ON-THE-GO Connect your phone to a USB device To connect your phone to a USB device, tap Settings > Connected devices and switch OTG connection on.
  • Page 30: Vpn

    Nokia XR21 User Guide Disconnect the connected accessory If you don‘t need to be connected to the accessory anymore, you can disconnect the accessory. Tap the NFC area of the accessory again. For more information, see the accessory‘s user guide.
  • Page 31: Organise Your Day

    Nokia XR21 User Guide 8 Organise your day DATE AND TIME Set date and time Tap Settings > System > Date & time . Update the time and date automatically You can set your phone to update the time, date, and time zone automatically. Automatic update is a network service and may not be available depending on your region or service provider.
  • Page 32: Calendar

    Nokia XR21 User Guide CALENDAR Select the calendar type Tap Calendar > � and select what type of calendar you want to see. If you have signed into an account, such as your Google account, your calendar is shown on the phone.
  • Page 33: Maps

    Nokia XR21 User Guide 9 Maps FIND PLACES AND GET DIRECTIONS Find a spot Google Maps helps you find specific locations and businesses. 1. Tap Maps . 2. Enter search words, such as a street address or place name, in the search bar.
  • Page 34: Apps, Updates And Backups

    Nokia XR21 User Guide 10 Apps, updates and backups GET APPS FROM GOOGLE PLAY Add a payment method To use Google Play services, you need to have a Google account added to your phone. Charges may apply to some of the content available in Google Play. To add a payment method, tap Play Store , tap your Google logo in the search field, then tap Payments and subscriptions .
  • Page 35: Restore Original Settings And Remove Private Content From Your Phone

    Nokia XR21 User Guide Switch on automatic backup Tap Settings > System > Backup , and switch backup on. RESTORE ORIGINAL SETTINGS AND REMOVE PRIVATE CONTENT FROM YOUR PHONE Reset your phone 1. Tap Settings > System > Reset options > Erase all data (factory reset) .
  • Page 36: Product And Safety Information

    Nokia XR21 User Guide 11 Product and safety information FOR YOUR SAFETY Read these simple guidelines. Not following them may be dangerous or against local laws and regulations. For further information, read the complete user guide. SWITCH OFF IN RESTRICTED AREAS...
  • Page 37 Nokia XR21 User Guide AUTHORISED SERVICE Only authorised personnel may install or repair this product. BATTERIES, CHARGERS, AND OTHER ACCESSORIES Use only batteries, chargers, and other accessories approved by HMD Global Oy for use with this device. Do not connect incompatible products.
  • Page 38: Network Services And Costs

    Nokia XR21 User Guide GLASS PARTS The device and/or its screen is made of glass. This glass can break if the device is dropped on a hard surface or receives a substantial impact. If the glass breaks, do not touch the glass parts of the device or attempt to remove the broken glass from the device.
  • Page 39: Emergency Calls

    Nokia XR21 User Guide EMERGENCY CALLS Important: Connections in all conditions cannot be guaranteed. Never rely solely on any wireless phone for essential communications like medical emergencies. Before making the call: • Switch the phone on. • If the phone screen and keys are locked, unlock them.
  • Page 40: Recycle

    Nokia XR21 User Guide • Do not store the device in cold • Only use a soft, clean, dry cloth to clean temperatures. When the device warms to the surface of the device. its normal temperature, moisture can form • Do not paint the device. Paint can prevent inside the device and damage it.
  • Page 41: Crossed-Out Wheelie Bin Symbol

    Nokia XR21 User Guide CROSSED-OUT WHEELIE BIN SYMBOL Crossed-out wheelie bin symbol The crossed-out wheelie-bin symbol on your product, battery, literature or packaging reminds you that all electrical and electronic products and batteries must be taken to separate collection at the end of their working life. Remember to remove personal data from the device first.
  • Page 42: Small Children

    Nokia XR21 User Guide hot or cold battery may not work temporarily. Note that the battery may drain quickly in cold temperatures and lose enough power to switch off the phone within minutes. When you are outdoors in cold temperatures, keep your phone warm.
  • Page 43: Implanted Medical Devices

    Nokia XR21 User Guide IMPLANTED MEDICAL DEVICES To avoid potential interference, manufacturers of implanted medical devices (such as cardiac pacemakers, insulin pumps and neurostimulators) recommend a minimum separation of 15.3 centimetres (6 inches) between a wireless device and the medical device. Persons who have such devices should: •...
  • Page 44: Vehicles

    Nokia XR21 User Guide VEHICLES Radio signals may affect improperly installed or inadequately shielded electronic systems in vehicles. For more information, check with the manufacturer of your vehicle or its equipment. Only authorised personnel should install the device in a vehicle. Faulty installation may be dangerous and invalidate your warranty.
  • Page 45 Nokia XR21 User Guide sending is finished. During general use, the SAR values are usually well below the values stated above. This is because, for purposes of system efficiency and to minimise interference on the network, the operating power of your mobile is automatically decreased when full power is not needed for the call.
  • Page 46: About Digital Rights Management

    Nokia XR21 User Guide incorporate substantial safety margins that are intended to assure the protection of all persons regardless of age and health. The exposure guidelines are based on the Specific Absorption Rate (SAR), which is an expression of the amount of radio frequency (RF) power deposited in the head or body when the device is transmitting.
  • Page 47 The HMD Global Privacy Policy, available at http://www.nokia.com/phones/privacy, applies to your use of the device. HMD Global Oy is the exclusive licensee of the Nokia brand for phones & tablets. Nokia is a registered trademark of the Nokia Corporation. Android, Google and other related marks and logos are trademarks of Google LLC.

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