Table of contents Before Using the Product Connecting and Using a Source Device Menu Safety Precautions Read below before connecting the product. Picture Electricity and Safety Ports Eye Care Installation Operation Connecting and Using a PC PIP/PBP Connection Using the HDMI Cable Cleaning OnScreen Display Connection Using an HDMI-DVI Cable...
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Table of contents Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center Product diagnosis (Screen issue) Checking the Resolution and Frequency Check the following. Q & A Specifications General Standard Signal Mode Table Appendix Responsibility for the Pay Service (Cost to...
DC voltage: Rated voltage marked • Only use the power cord provided with your product by Samsung. Do not use the power cord with literature concerning operation and with this symbol is DC voltage. other products.
Do not expose the product to direct sunlight, heat, or a hot object such as a stove. ‒ Be sure to consult Samsung Customer Service Center if you want to install the product at such a ‒ The product lifespan may be reduced or a fire may result.
‒ Be sure to power off the product and disconnect the power cord when water or other foreign Warning substances have entered the product. Then contact Samsung Customer Service Center. • There is a high voltage inside the product. Never disassemble, repair or modify the product •...
― Contact your nearest Samsung Customer Service Center if you want to clean the inside of the product • Disconnect the power cord from the power socket if you do not plan on using the product for an (Service fee will be charged.)
Correct posture to use the product Use the product in the correct posture as follows: • Straighten your back. • Allow a distance of 45 to 50cm between your eye and the screen, and look slightly downward at the screen. •...
Chapter 02 Preparations Installation Attaching the Stand ― Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. ― Disassembly is the reverse order of assembly. Put the stand base onto the stand neck Tightly fasten the connecting screw at as the direction shown in the figure.
Precautions for moving the product Checking the space around the product Make sure to have enough space for ventilation when placing the product. An internal temperature rise may cause fire and damage the product. Maintain enough space around the product as shown in the diagram when installing the product.
Adjusting the Product Tilt and Height Rotating the Product ― The color and shape of parts may differ from what is shown. Specifications are subject to change without ― The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality.
Anti-theft Lock You can rotate your product as shown below. ― An anti-theft lock allows you to use the product securely even in public places. ― The locking device shape and locking method depend on the manufacturer. Refer to the manuals provided with your anti-theft locking device for details.
If you install the product on a slanted wall, it may fall and result in severe personal injury. Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are provided.
Control Panel Parts Description 5-Way Button Multi directional button that helps navigate. This LED is power status indicator. ― The color and shape of parts may differ from what is shown. Specifications are subject to change without ― You can select the power LED operation to be enabled or disabled on Power LED notice to improve quality.
Direct Key Guide ― On the Direct Key Guide screen, the following menu options appear when the product screen is switched on or the input source is changed. Eye Saver Mode Volume Source Features Eye Saver Mode Off ― The Direct Key Guide screen shows if Eye Saver Mode is enabled.
Chapter 03 Connecting and Using a Source Device Read below before connecting the product. Before connecting the product, check the shapes of both ports of the supplied signal cables and the shapes and locations of the ports on the product and external device. Before connecting the product, make sure you remove the power cables from both the product and the external device to prevent damage to the product due to a short circuit or over current.
Ports Port Description Connect to an audio output device such as headphones. ― The functions available may vary depending on the product model. The color and shape of parts may differ • Connect to a USB device. from what is shown. Specifications are subject to change without notice to improve quality. Refer to the •...
Connecting and Using a PC Connection Using an DP Cable Select a connection method suitable for your PC. Connection Using the HDMI Cable ― It is recommended to use the DP cable provided as an accessory. If not provided, be sure to use a DP cable of 1.5 m or below.
Connection Using the USB Type-C Cable (S27A80*U model only.) ― It is recommended to use the USB Type-C cable provided as an accessory. ― Check the bandwidth of your USB Type-C cable whether it is available. The output may not be adequate depending on the cable specification and condition.
Connecting the Product to a PC as a USB HUB Using the product as a hub, connect and use various source devices with the product at a time. ― To detect and start a USB device faster, connect the USB device to the port on the product.
Tidying Up the Connected Cables Setting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase. Select a language on information message and change the resolution on your PC to the optimum setting.
Chapter 04 Menu Function Key Guide → ― The functions available may vary depending on the product model. The color and shape of parts may differ from what is shown. Specifications are subject to change without notice to improve quality. Picture Description Picture Mode...
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Description mode When the external input is connected through HDMI/DP/USB Type-C (S27A80*U model only.) and PC/AV Mode is set to AV, Picture Mode has four automatic picture settings (Dynamic, Standard, Movie and Custom) that are preset at the factory. You can activate either Dynamic, Standard, Movie or Custom.
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Description Color Adjust the tint of the screen. • Red: Adjust the red saturation level. Values closer to 100 mean greater intensity for the color. • Green: Adjust the green saturation level. Values closer to 100 mean greater intensity for the color. •...
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Description Game Mode Configure the product screen settings for game mode. Use this feature when playing games on a PC or when a game console such as PlayStation™ or Xbox™ is connected. ― This menu is not available when Eye Saver Mode is enabled.
Eye Care Description Adaptive Picture Optimizes brightness and provides the best picture quality in real time, based on the lighting condition and the content you're viewing. ― This option is available when Eco Sensor Mode is set to Off. ― This menu is not available when sRGB is enabled.
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Description Sound Source Set which screen you want to hear the sound for. In PIP mode • In PBP mode • Source Select the source for each screen. Screen Ratio Choose the size and aspect ratio of the picture displayed on screen. mode •...
OnScreen Display Description Transparency Set the transparency for the menu windows. Position • H-Position: Move the menu position to the left or right. • V-Position: Move the menu position up or down. Language Set the menu language. ― A change to the language setting will only be applied to the onscreen menu display. Display Time Set how long the menu window will remain on screen for when it is not in use.
System Description Volume Change the Volume setting. Eco Saving Plus Eco Saving Plus function reduces power consumption by controlling the electric current used by the monitor panel. • Off: Deactivate the Eco Saving Plus function. • Auto: The power consumption will automatically be reduced by about 10% over the current setting. (The reduction of power consumption depends on the customer screen brightness condition.) •...
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Description PC/AV Mode PC/AV Mode to AV. The picture size will be enlarged. This option is useful when you view a movie. ― Products with a display area of 16:9 or 16:10 are only supported. DisplayPort Ver. Select the DisplayPort version to use. ―...
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Description Accessibility Configures the accessibility options. • High Contrast: Increase the contrast between the text and background for the Settings menu. • Grayscale: Change the color sense of the screen to black-and white tone. • Color Inversion: Invert the colors of the Settings menu. White becomes black, black becomes white, and other colors are inverted according to RGB color values.
Software Update Update software using an update file on a USB device. Save the update file (in .bin format) that you downloaded from the Samsung website (http://www.samsung.com/sec) to a USB device. Connect the USB device to the port on the monitor.
Installing the Software Easy Setting Box Driver Installation To install the latest version of the product driver, download it from the Samsung website (http://www. samsung.com). ― You can set the optimum resolution and frequency for this product by installing the corresponding drivers.
Customer Service Center Installation issue ― Before calling Samsung Customer Service Center, test your product as follows. If the problem persists, contact Samsung Customer Service Center. Blank spaces are found on all four sides of the screen when an HDMI or HDMI-DVI cable is connected to the product and PC.
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The message Check the cable connection and the settings of the source device. appears. Screen color is inconsistent. Check that the cable is properly connected to the product. Change the Color settings. Check that the device connected to the product is powered on. The colors on the screen have a shadow and are distorted.
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Sound issue There is no sound. Re-check the condition of the connected headphone or earphone and/or adjust the volume. Check the volume. Check whether the volume of the product or the source device is set to mute. The volume is too low. Adjust the volume.
Q & A ― Refer to the user manual for your PC or graphics card for further instructions on adjustment. How can I change the frequency? Set the frequency on your graphics card. • Windows 7: Go to Control Panel → Appearance and Personalization → Display → Screen Resolution → Advanced settings → Monitor, and adjust Screen Refresh Rate under Monitor settings. •...
The specifications are subject to change without notice to improve quality. Refer to the label at the back of the product as the standard voltage can • For detailed device specifications, visit the Samsung website. vary in different countries. Signal connectors HDMI, DisplayPort, USB Type-C (S27A80*U model only.)
Standard Signal Mode Table Model Name S27A80* / S32A80* / S27A80*U Synchronization Horizontal Frequency 30 ~ 135 kHz Vertical Frequency 30 ~ 75 Hz Resolution Optimum Resolution 3840 x 2160 @ 30 Hz (HDMI 1.4) 3840 x 2160 @ 60 Hz (HDMI 2.0, DisplayPort, USB Type-C (S27A80*U model only.)) Maximum Resolution If a signal that belongs to the following standard signal modes is transmitted from your PC, the screen will automatically be adjusted.
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Port Horizontal Frequency Vertical Frequency Pixel Clock Sync Polarity Resolution (kHz) (Hz) (MHz) (H/V) HDMI IN DP IN / USB Type-C IN VESA, 1280 x 1024 63.981 60.020 108.000 VESA, 1280 x 1024 79.976 75.025 135.000 VESA, 1440 x 900 55.935 59.887 106.500...
• Use of supplies or separately sold product unspecified by Samsung. • Repair from a person besides an engineer of outsourcing service company or partner of Samsung Not a product defect Electronics Co., Ltd. •...