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IBM Mobile Systems
Hardware Maintenance Manual
Volume 3: ThinkPad Computers
March 1997
We Want Your Comments!
(Please see page 611)
This Manual Supports:
ThinkPad 365C/CD
(2625)
ThinkPad 365CS/CSD
(2625)
ThinkPad 365X/XD
(2625)
ThinkPad 380
(2635)
ThinkPad 385
(2635)
ThinkPad 560
(2640)
ThinkPad 760C/CD
(9546)
ThinkPad 760E/ED
(9546)
ThinkPad 760L/LD
(9546)
ThinkPad 760EL/ELD
(9547)
ThinkPad 760XL
(9546)
ThinkPad 760XD
(9547)
SelectaDock
(3547)
S82G-1503-05

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Summary of Contents for IBM ThinkPad 365C 2625

  • Page 1 S82G-1503-05 IBM Mobile Systems Hardware Maintenance Manual Volume 3: ThinkPad Computers March 1997 We Want Your Comments! (Please see page 611) This Manual Supports: ThinkPad 365C/CD (2625) ThinkPad 365CS/CSD (2625) ThinkPad 365X/XD (2625) ThinkPad 380 (2635) ThinkPad 385 (2635) ThinkPad 560...
  • Page 3 S82G-1503-05 IBM Mobile Systems Hardware Maintenance Manual Volume 3: ThinkPad Computers March 1997 We Want Your Comments! (Please see page 611)
  • Page 4 This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice.
  • Page 5 About This Manual This manual contains service and reference information for IBM ThinkPad 365, 380, 385, 560, 760, and SelectaDock products. Use this manual along with the advanced diagnostic tests to troubleshoot problems effectively. The manual is divided into sections as follows:...
  • Page 6 42G2339, S42G-2339 PS/2 FaxConcentrator HMS 15F2262, S15F-2262 PS/2 FaxConcentrator HMR 84F8541, S84F-8541 PS/2 Comm. Cartridge I 10G5993, S10G-5993 PS/2 Comm. Cartridge I 10G5992, S10G-5992 IBM High Speed Internal, 61G1556, S61G-1556 PCMCIA Data/Fax Modems IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 7 Related Diskettes The following diskettes are available through IBM or your IBM Authorized Dealer. Diskette Part, Form Number ThinkPad 300 (2615) 33G9361, S33G-9361 Advanced Diagnostics Diskette ThinkPad 350, 350C, 425, A211000, GA21-1000 425C (2618) Advanced Diagnostics Diskette ThinkPad 365 (2625)
  • Page 8 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 9: Table Of Contents

    ... . . FRU Removals and Replacements ..Locations ....Copyright IBM Corp. 1997...
  • Page 10 ... Acronyms, Abbreviations and Terms ..Send Us Your Comments! ... . viii IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 11 Do You Need Technical References? ..Problem Determination Tips ... Phone Numbers, U.S. and Canada ..Notices ..... Contents...
  • Page 12 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 13: Introduction

    Laser Compliance Statement ... 20 Screw Size Chart ....22 Copyright IBM Corp. 1997...
  • Page 14: Portable Computer Descriptions

    ThinkPad 365X/XD 2625 Pentium-133 8M/40M 810M 2625 Pentium-133 8M/40M 1.0G 2625 Pentium-133 8M/40M 1.3G ThinkPad 370C 9545 486DX4-75/25 4M/32M 340M 9545 486DX4-75/25 4M/32M 540M 9545 486DX4-75/33 4M/32M 810M Color Tablet Megabyte ThinkPad File IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 15 Model Type Processor Memory Hrd Dsk ThinkPad 380 2635 Pentium-150 16M/48M 1.08G 2635 Pentium-150 16M/48M 1.35G 2635 Pentium-150 16M/48M 2.10G ThinkPad 385 2635 Pentium-150 16M/48M 1.08G 2635 Pentium-150 16M/48M 1.35G 2635 Pentium-150 16M/48M 2.10G ThinkPad 500 2603-081 486SLC2-50/25 4M/12M 2603-171 486SLC2-50/25 4M/12M 170M ThinkPad 560...
  • Page 16 1.1G 9547 Pentium-120 8M/40M 1.2G ThinkPad 760X 9546 Pentium-150 32M/80M 3.0G ThinkPad 760XD 9546 Pentium-166 32M/80M 3.0G ThinkPad 760XL 9547 Pentium-166 16M/80M 2.1G 9547 Pentium-166 16M/80M 3.0G Color Tablet Megabyte ThinkPad File IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 17: Drive And Diskette Compatibility Matrix

    Drive and Diskette Compatibility Matrix The following table provides identification information for 3.5-inch drives. Diskette Identifying Drive Mark 3.5-Inch - 1.44MB 1.44 on the eject button 3.5-Inch - 2.88MB 2.88 on the eject button The following table provides compatibility information for 3.5-inch diskettes and 3.5-inch diskette drives.
  • Page 18: Important Service Information

    Advise customers to contact the PC Company HelpCenter at 800-772-2227 if they need assistance in obtaining or installing any diskette fixes. Customers in Canada should call IBM HelpPC at 800-565-3344 for assistance or down-load information. The Canadian BBS phone numbers are:...
  • Page 19 The advanced diagnostic tests are intended to test only IBM products. Non-IBM products or modified options can give false errors and invalid responses. Hard Disk Drive Replacement Strategy: Always try to run a low-level format before replacing a hard disk drive.
  • Page 20: Safety Notices (Multi-Lingual Translations)

    Compruébelo agitando el sistema y escuchando los posibles ruidos que provocarían. Las piezas metálicas pueden causar cortocircuitos eléctricos. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 21 Die Bereitschaftsbatterie, die sich unter dem Diskettenlaufwerk befindet, kann geringe Mengen Nickel und Cadmium enthalten. Sie darf nur durch die Verkaufsstelle oder den IBM Kundendienst ausgetauscht werden. Sie darf nicht zerlegt, wiederaufgeladen, kurzgeschlossen, oder Feuer oder Wasser ausgesetzt werden. Die Batterie kann schwere Verbrennungen oder Verätzungen...
  • Page 22 Utilice sólo baterías que se encuentren en la lista de piezas al sustituir la batería. La utilización de una batería no apropiada puede provocar la ignición o explosión de la misma. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 23 Safety Notice 4 The lithium battery can cause a fire, explosion, or severe burn. Do not recharge it, remove its polarized connector, disassemble it, heat it above 100°C (212°F), incinerate it, or expose its cell contents to water. Dispose of the battery as required by local ordinances or regulations.
  • Page 24 áreas afectadas con agua durante 15 minutos como mínimo. Obtenga atención medica si se presenta algún síntoma del fluido despues de lavarse. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 25 Safety Notice 6 To avoid shock, do not remove the plastic cover that surrounds the lower portion of the inverter card. Afin d'éviter tout risque de choc électrique, ne retirez pas le cache en plastique protégeant la partie inférieure de la carte d'alimentation. Aus Sicherheitsgründen die Kunststoffabdeckung, die den unteren Teil der Spannungswandlerplatine umgibt, nicht entfernen.
  • Page 26 Antes de quitar una FRU, apague el sistema, desenchufe todos los cables de las tomas de corriente eléctrica, quite la batería y, a continuación, desconecte cualquier cable de conexión entre dispositivos. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 27: Safety Information

    Safety Information The following section contains the safety information that you need to be familiar with before servicing an IBM mobile computer. General Safety Follow these rules to ensure general safety: Observe good housekeeping in the area of the machines during and after maintenance.
  • Page 28 Observe the special safety precautions when you work with very high voltages; these instructions are in the safety sections of maintenance information. Use extreme care when measuring high voltages. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 29 This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide. If any unsafe conditions are present, you must determine how serious the apparent hazard could be and whether you can continue without first correcting the problem.
  • Page 30 Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.
  • Page 31 Handling Electrostatic Discharge-Sensitive Devices Any computer part containing transistors or integrated circuits (ICs) should be considered sensitive to electrostatic discharge (ESD). ESD damage can occur when there is a difference in charge between objects. Protect against ESD damage by equalizing the charge so that the machine, the part, the work mat, and the person handling the part are all at the same charge.
  • Page 32: Laser Compliance Statement

    Laser Compliance Statement Some IBM Personal Computer models are equipped from the factory with a CD-ROM drive. CD-ROM drives are also sold separately as options. The CD-ROM drive is a laser product. The CD-ROM drive is certified in the U.S. to...
  • Page 33 puede provocar la exposición a radiaciones peligrosas. Opening the CD-ROM drive could result in exposure to hazardous laser radiation. There are no serviceable parts inside the CD-ROM drive. Do not open. Some CD-ROM drives contain an embedded Class 3A or Class 3B laser diode.
  • Page 34: Screw Size Chart

    Use the chart below to match the size and shape of the screws used in the computer you are servicing. Silver Black Silver Brass Black Black Black Brass Silver Brass Silver Silver Silver Black Brass IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 35 Screw Size Chart (continued): Use the chart below to match the size and shape of the screws used in the computer you are servicing. Brass Black Brass Black Brass Black Black Brass Brass Black Brass Brass Black Black Silver Introduction...
  • Page 36 Use the chart below to match the size and shape of the screws used in the computer you are servicing. Silver Brass Silver Black Brass Brass Silver Brass Brass Brass Brass Black Black Silver Black IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 37 1070 LCD Assembly ... . . 71 1080 Sound Card ....72 Copyright IBM Corp. 1997...
  • Page 38 ..83 Parts Listing 365C, CD, CS, CSD (2625) ..84 Parts Listing 365E, ED (2625) ... 87 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 39: Thinkpad 365 (2625)

    Read This First This hardware maintenance manual contains information for the IBM ThinkPad 365 computer. Be extremely careful during write operations such as copying, saving, or formatting. Drives in the computer that you are servicing might have been rearranged or the drive startup sequence might have been altered.
  • Page 40 Missing parts can be a symptom of unauthorized service or modification. HDD spindles can become noisy if subjected to excessive force or if dropped. Errors can be caused by exposure to strong magnetic fields. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 41 There are two types of passwords: User Password Supervisor Password How to Disable the Passwords Important This information is not available in this online HMM format. See your IBM Servicer or IBM Authorized Dealer for this procedure. ThinkPad 365 (2625)
  • Page 42: General Checkout

    General Checkout Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible.
  • Page 43 Symptom Go to POST detected an error and “Symptom-to-FRU Index” on displayed numeric error page 41, and then use the codes. Numeric Error Codes table. Power failure. “Power Systems Checkout” (The power indicator does on page 35. not go on or stay on.) Symptoms cannot be Use the customer reported recreated.
  • Page 44 5. When the message “Starting PC DOS” appears, press F5 to bypass the CONFIG.SYS and AUTOEXEC.BAT. 6. At the prompt, select Country Language then press Enter. 7. Follow the instructions on the screen. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 45 If the keyboard cables are seated correctly, run the Keyboard Test using the IBM ThinkPad 365 Advanced Diagnostics Diskette. Attention To use the IBM ThinkPad 365 Advanced Diagnostics Diskette, you must have at least 500KB of free memory.
  • Page 46 2HD diskette is required. Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or can cause the drive to fail. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 47 Use the following information to test the diskette drive. Attention To use the IBM ThinkPad 365 Advanced Diagnostics Diskette, you must have at least 500KB of free memory. Be sure to read the “README.PO” file on the IBM ThinkPad 365 Advanced Diagnostics Diskette before using the following instructions.
  • Page 48 2. Unplug the AC Adapter cable from the ac power outlet and wait five minutes or longer to allow the over voltage protection circuit to be fully discharged and initialized. 3. Plug the AC Adapter cable into the ac power outlet. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 49 4. Measure the output voltage of the AC Adapter. 5. If the voltage is still not correct, replace the AC Adapter. Note: An audible noise from the AC Adapter does not always indicate a defective adapter. Checking Operational Charging: To check operational charging, use a discharged battery pack or a battery pack that shows an amber battery status indicator when it is installed in the computer.
  • Page 50 The CPU is stopped. When the computer is powered with AC power and is used with one of the following IBM PC cards, the computer does not enter suspend or hibernate mode by either the LCD suspend switch or power-management timeout; the PC card and application program remain active.
  • Page 51 The system is powered-off. When the computer is powered with AC power and is used with one of the following IBM PC cards, the computer does not enter suspend or hibernate mode by either the LCD suspend switch or power-management timeout; the PC card and application program remain active.
  • Page 52 3. Follow the instructions on the screen. Note When exiting the Setup Utility using Fn+6, press Ctrl+Alt together after returning to the full-screen DOS. This ensure the keyboard controller is in the proper reset state. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 53: Symptom-To-Fru Index

    Symptom-to-FRU Index The Symptom-to-FRU Index lists error symptoms and possible causes. The most likely cause is listed first. Always begin with “General Checkout” on page 30. This index can also be used to help you decide which FRUs to have available when servicing a computer. If you are unable to correct the problem using this index, go to “Undetermined Problems”...
  • Page 54 1. System Board Unexpected interrupt in 2. Processor Card protected mode. 4-3-1 1. RAM Memory Board RAM test of memory above 2. SO DIMM 64K in progress or failure. 3. System Board IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 55 Beep Symptom FRU/Action 4-3-2 1. System Board Programmable interval timer channel 2 test in progress or failure. 4-3-4 1. System Board Real-time clock test in progress or failure. 4-4-1 1. System Board Serial port test in progress or failure. 4-4-2 1.
  • Page 56 1. Unlock the Keyboard Keyboard stuck key 1. Locate and fix. failure. 2. Keyboard cable and Keyboard connection. 3. System Board Memory failure at 1. RAM Memory Board hex-value, read hex-value , expecting hex-value . IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 57 Error Message/Symptom FRU/Action No boot device available - 1. Diskette press F1 to reboot or 2. Diskette Drive press F2 for Setup Utility. 3. Hard Disk No boot sector on hard 1. Format the C drive. disk. Press F1 to reboot or F2 for Setup Utility.
  • Page 58 5. Keyboard Card LCD has extra horizontal or 1. LCD Assembly vertical lines displayed. No beep, power-on indicator 1. System Board on, and a blank LCD during 2. DC/DC Card POST. 3. Processor Card IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 59 Keyboard/TrackPoint Related Symptoms Symptom/Error FRU/Action Keyboard (one or more 1. Reseat the three keys) does not work. keyboard cables. 2. Keyboard 3. Keyboard Card 4. System Board TrackPoint does not work. 1. Go to “TrackPoint III Checkout” on page 34. 2.
  • Page 60 1. Run the diagnostic test for the system board in loop mode at least 10 times. 2. If any error is detected, replace the FRU indicated. Rerun the test to verify that no more errors exist. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 61 Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices. a. Non-IBM devices b. Devices attached to external connectors c. Printer, mouse, and other external devices d. Battery pack e.
  • Page 62: Related Service Procedures

    I/O Status Indicators The I/O status indicators on the front panel of the CD-ROM drive or the FDD drive indicate the current status. I/O status Amber CD-ROM in use. Green Disk Drive in use. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 63 DiagSoft for IBM, is the primary method of testing the computer. It is unique to the ThinkPad 365 and will not run on other models. You can use it to test the IBM components of the system and some external devices.
  • Page 64: Diagnostic Test Programs

    When selected displays a list of the reports you can select. Utilities – When selected displays a list of diagnostic utilities. Exit – When selected exits diagnostics and returns you to the system prompt. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 65 Error Messages Messages generated by the software—the operating system or application programs—generally are text messages, but they also can be numeric. The following are the various error messages. POST beep codes POST error messages Diagnostic error messages Software generated messages Multiple messages Error Message Description...
  • Page 66: Using The Diagnostics Test Programs

    Using the Diagnostics Test Programs To load the IBM ThinkPad 365 Advanced Diagnostics Diskette, see “Loading the IBM ThinkPad 365 Advanced Diagnostics Diskette” on page 51. The test programs provide tests and utilities for users and service or support professionals to troubleshoot even the most difficult problems.
  • Page 67 To start the Module Tests: Attention To use the IBM ThinkPad 365 Advanced Diagnostics Diskette, you must have at least 500KB of free memory. Be sure to read the “README.PO” file on the IBM ThinkPad 365 Advanced Diagnostics Diskette before using the following instructions.
  • Page 68 Module Tests continue. Skip to next The test program skips the remaining group tests in the current test group. Abort all tests The test program stops and returns to the previous menu. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 69 Hibernation mode invocation. Fn PgUp Speaker enable. Fn PgDn Speaker disable. External Keyboard Key Combinations The following table shows the external keyboard combinations used with the IBM ThinkPad Space Saver Keyboard. Description Combinations Ctrl Alt F2 Fuel gauge display. Ctrl Alt F4 Suspend Mode invocation.
  • Page 70: Product Overview (365C, Cd, Cs, Csd)

    (365CD, 365CSD Models Only) PCMCIA One Type-III or Two Type-II Keyboard 85-key, 86-key, or 90-key TrackPoint 12 Function Keys Audio 16-Bit (365CD, 365CSD Only) Infrared (IR) IR Transceiver supports wireless file and data transfer. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 71: Product Overview (365E, Ed)

    Product Overview (365E, ED) The following provides an overview of the ThinkPad 365E and 365ED system features. Feature Description Processor IBM 5x86C 100MHz AT/ISA Bus Architecture Memory 8MB Memory Board (Standard) 16MB Memory Board Memory 4MB, 8MB, or 16MB SO-DIMM...
  • Page 72: Fru Removals And Replacements

    Safety Notice 8: Translation on page 14 Before removing any FRU, power-off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 73 1010 Rear Connector Door Open the door, then push down on the center of the door to remove it. 1015 Foot To replace the foot: Align the foot in the open position with one pivot pin in its hinge in the cover base. Press the other pivot pin into position by rotating the foot as shown.
  • Page 74 1020 Battery Pack Disconnect the AC Adapter. Open the computer. Release the keyboard latches and raise the keyboard. Be careful the computer does not fall over backwards as you remove the battery. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 75 1030 SO-DIMM/Memory Board Battery Pack (1020) To remove the optional SO-DIMM, release the latches as shown, then remove the SO-DIMM card. ThinkPad 365 (2625)
  • Page 76 Never remove the hard disk drive while the system is operating or is in suspend mode. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 77 1050 Keyboard Unit Battery Pack (1020) Attention During removal and replacement procedures, pay special attention to the LCD Suspend Switch . Be sure the LCD Suspend Switch actuator is properly aligned with the hole in the cover. Procedure continues on the following page. ThinkPad 365 (2625)
  • Page 78 Be sure the tabs on the back of the top cover are seated in the bottom of the LCD display – Be sure the LCD Suspend Switch actuator is properly aligned with the hole in the cover. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 79 1055 Mylar Cover Note The ThinkPad 365C, CD, CS, and CSD Model mylar cover is not secured with screws and can be easily removed after raising the keyboard. The ThinkPad 365E, ED Model mylar cover is secured with screws. The following procedure is for ThinkPad 365E, ED Models only.
  • Page 80 1060 Processor Card Battery Pack (1020) Keyboard (1050) Mylar Cover (1055) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 81 1065 LCD Inverter Card Battery Pack (1020) Note Screws shown above are 8 mm long. ThinkPad 365 (2625)
  • Page 82 1068 LCD Panel Battery Pack (1020) Note Screws shown above are 8 mm long. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 83 1070 LCD Assembly Battery Pack (1020) Keyboard (1050) Mylar Cover (1055) Attention Make note of the location and placement of ground points and tape. Replace tape to its original position. Note Screws shown above are 6 mm long. Note Screws shown above are 8 mm long. ThinkPad 365 (2625)
  • Page 84 Mylar Cover (1055) LCD Assembly (1070) Attention During replacement, make sure the microphone (A), speaker (B), and sound card (C) cable connections are correct. Note Screws shown above are 6 mm long. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 85 1090 CD-ROM Drive Battery Pack (1020) Keyboard (1050) LCD Assembly (1070) Sound Card (1080) Attention During replacement, make sure that all connectors are properly aligned and seated. Note Screws shown above are 6 mm long. ThinkPad 365 (2625)
  • Page 86 Keyboard (1050) Mylar Cover (1055) LCD Assembly (1070) Sound Card (1080) Attention During replacement, make sure that all connectors are properly aligned and seated. Note Screws shown above are 6 mm long. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 87 1110 DC/DC Card Battery Pack (1020) Keyboard (1050) Mylar Cover (1055) LCD Assembly (1070) Sound Card (1080) Attention During replacement, make sure the DC/DC Card connectors are properly aligned with the system board and fully seated. Note Screws shown above are 6 mm long. ThinkPad 365 (2625)
  • Page 88 Keyboard (1050) Mylar Cover (1055) LCD Assembly (1070) 1. Disconnect all attached cable connectors. 2. Release the locking tab at the right rear of the keyboard card. 3. Remove the keyboard card. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 89 1130 LED/IR Board Battery Pack (1020) Keyboard (1050) Mylar Cover (1055) LCD Assembly (1070) Note Screws shown above are 5 mm long. ThinkPad 365 (2625)
  • Page 90 Pay special attention to the PCMCIA eject buttons, audio connectors, and I/O connectors when removing and replacing the system board. Note Screws shown above are 6 mm long. Procedure continues on the following page. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 91 Important If you replace the system board FRU, do the following to update the system setup program. 1. Power-on the computer. 2. Go to a DOS full screen. 3. Press Ctrl+Alt+F11 to access the setup screen. 4. Use the arrow keys to select Personalization. 5.
  • Page 92 Keyboard Unit (1050) LCD (1060) Sound Card (1080) CD-ROM (1090) Diskette Drive (1100) DC/DC Board (1110) Keyboard Card (1120) LED/IR (1130) System Board Assembly (1140) Note Screws shown above are 6 mm long. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 93: Locations

    Locations System Front View Color LCD Screen Contrast Control Brightness Control Status Indicator Built in Microphone LCD Suspend Switch PCMCIA Release Levers PCMCIA Slots Locking Device Keyhole LCD and Keyboard Latch Keyboard Click Buttons CD-ROM or Diskette Drive Mechanical CD-ROM Eject Button Electronic CD-ROM Eject Button Fn Key TrackPoint...
  • Page 94 Microphone/Line-In Jack Line-in Jack Line-out Headphone Jack Power Jack MIDI/Joystick Port External Diskette Drive Connector Parallel Connector Infrared (IR) Port Serial Connector Rear Door External Display Connector External Keyboard/Mouse Connector Port Replicator Connector IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 95 System Board Switch Settings N/A IBM 5X86 DX4-75 3.4V 3.45V 3.6V Default Memory Board Switch Settings ThinkPad 365 (2625)
  • Page 96: Parts Listing 365C, Cd, Cs, Csd (2625)

    Parts Listing 365C, CD, CS, CSD (2625) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 97 System Unit - ThinkPad 365C, CD, CS, CSD Only Important The following FRUs are for ThinkPad 365C, CD, CS, and CSD models only. For ThinkPad 365E and 365ED models, see “Parts Listing 365E, ED (2625)” on page 87. Index FRU LCD Assembly, 10.4-Inch DSTN 75H7620 (LCD Cover Kit, Panel, Inverter, Cable)
  • Page 98 - Screw M3x4 (4), Screw M3x6 (4) - Screw M2x15 (2), Screw M2x7 (4) - Screw M2x5 pan (16), Screw M3x6 pan (4) - Screw M3x6 binding (4) TrackPoint Cap Kit 84G6536 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 99: Parts Listing 365E, Ed (2625)

    Parts Listing 365E, ED (2625) ThinkPad 365 (2625)
  • Page 100 System Board, 1MB VRAM (Japan Only) 76H2982 Battery Pack 41H7438 Lower Cover Assembly 76H3123 Lower Cover Rubber Feet (2) 75H7609 DASD Devices - Internal Diskette Drive Assembly 41H7444 (U.S.-2625, model R6A, W9A) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 101 Index FRU - External Diskette Drive with Cable 75H7572 (U.S.-2625, model R6G, W9G) - External Diskette Drive 3-Mode (Japan Only) 10H4055 - External Diskette Drive Cable (Japan Only) 74H0219 - CD-ROM (4X) Drive 42H4042 (U.S.-2625, model R6G, W9G) Volume Control Card 41H7434 LED/IR Board 41H7443...
  • Page 102 Norwegian 42H3949 Portuguese/Brazil 42H3950 Russian 42H3956 Spanish 42H3951 Swiss French 42H3953 Swiss German 42H3952 Swiss French/German Combination 75H7562 Turkish 42H3954 United Kingdom 42H3955 United States 41H9789 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 103: Thinkpad 365X, 365Xd (2625)

    ... . . 1100 Volume Switch / Speaker Assembly . . . 1110 Keyboard Card / Cable ..Copyright IBM Corp. 1997...
  • Page 104 ..Model 365XD - CD-ROM Drive ..Common/Option Parts List ..IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 105: Read This First

    Read This First Before you go to the checkout guide, be sure to read this section. Important Notes Only certified trained personnel should service the computer. Read FRU service procedures before replacing any FRUs. Be extremely careful during write operations such as copying, saving, or formatting.
  • Page 106 Damaged or bent diskette eject button. CD-ROM drive damage caused by excessive force, shock, or from being dropped. Fuses blown by attaching a non-supported device. Forgotten computer or hard disk password (making computer or hard disk unusable). IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 107 How to Disable the Power-On Password: Important This information is not available in this online HMM format. See your IBM Servicer or IBM Authorized Dealer for this procedure. Supervisor and Hard Disk Passwords: Supervisor Password and the Hard Disk Password (HDP) are security features that are used to protect the system and the hard disk data from unauthorized access.
  • Page 108: Checkout Guide

    Checkout Guide Use the following procedure as a guide for computer problems. Note The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible.
  • Page 109 Symptoms (Verified) Go to The configuration is not “Checking the Installed the same as the Devices List” on installed devices. page 123. Other symptoms (such “Symptom-to-FRU as LCD display Index” on page 106, problems). and then use the Other Symptoms table. Symptoms cannot be Use the customer recreated.
  • Page 110 If the keyboard cable connections are correct, check the keyboard card. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 111 TrackPoint III Checkout If the TrackPoint III will not work, check the configuration in the ThinkPad Features program. If the configuration of the TrackPoint III is disabled, select Enable to enable it. If this does not correct the TrackPoint III problem, continue with the following steps.
  • Page 112 If you suspect a power problem, see the appropriate power supply check listed below. “Checking the AC Adapter” on page 101. “Checking Operational Charging” on page 102. “Checking the Battery Pack” on page 102. “Checking the Backup Battery” on page 103. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 113 Checking the AC Adapter: You are here because the computer fails only when the AC Adapter is used. If the power problem occurs only when a Port Replicator is used, replace the replicator. If the power-on indicator does not turn on, check the power cord of the AC Adapter for correct continuity and installation.
  • Page 114 Voltage (V dc) / Signal — 8 to 13.5 — — Thermal Ground ( ) Note Signal lines, not used in these steps, are used for communication between the system and the battery. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 115 3. If the voltage is less than 9.6 V dc, the battery pack has been discharged. Recharge the battery pack. If the voltage is still less than 9.6 V dc after recharging, replace the battery. Note If the voltage of the battery pack is 0 V, it is not defective.
  • Page 116 PC cards, the computer enters standby mode ; the PC card and application program remain active. 3. The computer cannot enter suspend mode while a communication link is running. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 117 Events that cause the computer to enter suspend mode: Suspend mode is requested by the Fn key (Fn F4). The LCD is closed. The specified time has elapsed from the last operation with the keyboard, mouse, hard disk drive, parallel connector, or diskette drive; or the AC Adapter is plugged in.
  • Page 118: Symptom-To-Fru Index

    If no codes are available, use narrative symptoms. If the symptom is not listed, go to “Undetermined Problems” on page 116. Note For any IBM device not supported by the diagnostic codes in this ThinkPad computer, see the manual for that device. Numeric Error Codes...
  • Page 119 Symptom / Error FRU / Action in Sequence 1. Go to “Memory (I/O parity.) Checkout” on page 97. 2. Port Replicator 3. System Board 1. Set an HDP for the (HDP was not set even hard disk drive. though the supervisor password is set.) 1.
  • Page 120 301, 303, 304, 305, 3XX 1. Go to (301: Keyboard error.) “Keyboard/Auxiliary Input Device Checkout” on page 98. 2. Keyboard 3. External Numeric Keypad 4. External Keyboard 5. Keyboard/Mouse Cable 6. Keyboard Card 7. System Board IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 121 Symptom / Error FRU / Action in Sequence 601, 6XX 1. Go to “Diskette Drive (601: Diskette drive or Test” on page 99. controller error.) 2. Diskette Drive Assembly 3. Diskette 4. System Board 1. Go to “Diskette Drive (Diskette read error.) Test”...
  • Page 122 One beep every Connect the AC Adapter or second. install a fully charged battery (System shuts down (allows system to complete because of low shutdown before changing the battery voltage.) battery). IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 123 Symptom / Error FRU / Action in Sequence Two short beeps with POST error. See “Numeric Error error codes. Codes” on page 106. Two short beeps with System Board blank screen. No-Beep Symptoms Symptom / Error FRU / Action in Sequence No beep, power-on 1.
  • Page 124 “LCD–Related Symptoms.” Characters 2. Reseat all LCD connectors. missing pels, or 3. LCD Assembly Screen 4. System Board abnormal, or Wrong color displayed. LCD has extra LCD Assembly horizontal or vertical lines displayed. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 125 Keyboard/TrackPoint III–Related Symptoms Symptom / Error FRU / Action in Sequence Keyboard (one or 1. Reseat the keyboard more keys) does not connector. work. 2. Reseat the three keyboard cables on the keyboard card. 3. Keyboard 4. Keyboard Card 5. System Board TrackPoint III does 1.
  • Page 126 97. from actual size. System configuration Go to “Checking the Installed does not match the Devices List” on page 123. installed devices. System hangs Go to “Intermittent Problems” intermittently. on page 115. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 127 Peripheral Device–Related Symptoms Symptom / Error FRU / Action in Sequence External display does 1. See “External Display not work correctly. Self-Test” in “Common Devices Checkout” section. Printer problems. 1. Run Printer Self-test. 2. Parallel Port Device 3. Cable 4. System Board Serial or parallel port 1.
  • Page 128 8. Determine if the problem has changed. 9. If the problem remains, replace the following FRUs one at a time. Do not replace a non-defective FRU. Keyboard card LCD assembly System board CPU card IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 129: Related Service Procedures

    Related Service Procedures This section provides information about the following: “Status Indicators” “How to Run the Diagnostics” on page 120 “Diagnostic Error Codes” on page 121 “Error Log” on page 121 “Checking the Installed Devices List” on page 123 “Password Combinations (POP, HDP, PAP)” on page 124 “How to Run a Low-Level Format”...
  • Page 130 While this indicator is on, the Arrow keys are used as screen-scroll function keys. In this state, the cursor cannot be moved with the Arrow keys. Not all application programs support this function. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 131 Symbol Color Meaning Suspend Green When on, indicates the Mode computer is in suspend mode. Blinking Indicates that the computer Green is entering suspend mode or hibernation mode, or the computer is resuming normal operation. Power On Green Shows that the computer is operational.
  • Page 132 13. To exit the loop, keep pressing Ctrl Pause until the test exits. A beep sounds to notify that the exit interrupt is sensed by the test program. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 133 Error Log Diagnostic errors are printed on the printer that is attached to the parallel port when the error is detected. The error is also logged in the system memory. Do the following to display the errors: 1. End the test, if it is running. 2.
  • Page 134 Pointing Device Memory Memory Display Display Hard Disk Drive Diskette Drive FDD-1 External Diskette Drive FDD-2 PCMCIA Parallel Parallel Serial Serial CD-ROM CDROM Infrared port Infrared Audio (ESS AudioDrive Sound Chip) Audio IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 135 FRU Codes: If an error is detected by the diagnostic tests, a four-digit FRU code is displayed. The FRU code indicates two suspected FRUs. Replace the FRU that is indicated by the two leftmost digits first, then replace the FRU indicated by the two rightmost digits . No FRU is assigned to code 00.
  • Page 136 If it still does not turn on after it is reseated, try using another slot for the test. If the LED still does not turn on and the test fails, replace the FRU shown by the diagnostic error code. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 137 Fn Key Combinations The following table shows the Fn key and function key combinations and their corresponding functions. The Fn key works independently from the operating system. The operating system obtains the status through the system management interface to control the system. Description Reserved Fuel-Gauge display ON/OFF...
  • Page 138: Product Overview (365X, 365Xd)

    Mechanical volume CD-ROM 5-inch, X4, X6, or X8 speed, (For 365XD: built-in) IDE interface Infrared Transfer Rear IR port IrDA** 1.0 compliant 115K bps PCMCIA** Cards One Type III or two Type II IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 139: Fru Removals And Replacements

    FRU Removals and Replacements This section contains information about removals and replacements. Do not damage any part. Only certified and trained personnel should service the computer. The arrows in the “Removals and Replacements” section show the direction of movement to remove a FRU, or to turn a screw to release the FRU.
  • Page 140 1010 Rear Connector Door Remove the center latch, then remove the rear connector door by flexing it. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 141 1020 Battery Pack Note Be careful that the computer does not fall backward when the battery pack is removed. ThinkPad 365X, 365XD (2625)
  • Page 142 To access the hard disk drive and DIMM slots, remove the three screws and raise the middle section of the insulator sheet, as shown in the figures. The location of the screws is different according to the model. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 143 Step Screw Location (Quantity) Length Insulator Sheet (2) M3 x 3 HDD Bracket (1) M2 x 5 Note: Make sure you use the correct screws when replacing. ThinkPad 365X, 365XD (2625)
  • Page 144 1030 DIMM Card (If Installed) Battery Pack (1020) Lift Insulator Sheet (1025) Notch IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 145 1040 Diskette Drive / CD-ROM Drive Battery Pack (1020) Lift Insulator Sheet (1025) Diskette Drive (Model 365X): Note Release the latch at the left side of the diskette drive, as shown in the figure at , and remove the diskette drive.
  • Page 146 Do not apply any extra force to the CD-ROM drive when removing it. Step Screw Location (Quantity) Length CD-ROM Drive (2) M2 x 8 Note: Make sure you use the correct screws when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 147 1045 Base Cover Assembly / Keyboard Latch Battery Pack (1020) Diskette Drive / CD-ROM Drive (1040) Note Push the keyboard latch from the outside of the base cover ( ), then pull out the latch ( ). Some pressure might be needed to push the latch. When replacing: Assemble the parts as shown below;...
  • Page 148 2. Remove the hard disk drive exactly as shown in the figure. Do not apply any extra force to the hard disk drive when removing it. 3. This procedure is the same for Model 365X and Model 365XD. Eject hole IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 149 1060 Top Cover Battery Pack (1020) Step Screw Location (Quantity) Length Top Cover (2) M2 x 5 Note: Make sure you use the correct screws when replacing. ThinkPad 365X, 365XD (2625)
  • Page 150 Note When replacing the top cover, be careful not to damage the resume switch. Ensure that the resume switch extends through the hole, as shown in the figure. When replacing Resume switch IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 151 1070 Keyboard Unit Battery Pack (1020) Top Cover (1060) When replacing the keyboard unit, connect the keyboard connector as shown in the figure; then replace the keyboard. Cable of the TrackPoint ThinkPad 365X, 365XD (2625)
  • Page 152 Diskette Drive / CD-ROM Drive (1040) Hard Disk Drive (1050) Top Cover (1060) Keyboard Unit (1070) Step Screw Location (Quantity) Length Base Cover (4) M3 x 5 LCD Assembly (4) M2 x 5 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 153 Step Screw Location (Quantity) Length LCD Cable (1) M3 x 4 Note: Make sure you use the correct screws when replacing. ThinkPad 365X, 365XD (2625)
  • Page 154 Latches A * Latches only for 11.3-inch LCDs (total 5 latches). Step Screw Location (Quantity) Length LCD Front Cover (2) M3 x 6 Note: Make sure you use the correct screws when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 155 ** Part only for 10.4-inch LCDs. Step Screw Location (Quantity) Length LCD Panel (4) M3 x 6 Note: Make sure you use the correct screws when replacing. ThinkPad 365X, 365XD (2625)
  • Page 156 ST2.9 x 4.5 mm (10.4-inch LCD) M3 x 6 (11.3-inch LCD) Right Hinge (1) M3 x 6 Hinge (2) M2 x 4 Note: Make sure you use the correct screws when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 157 ThinkPad 365X, 365XD (2625)
  • Page 158 Latches A Latches B Latches B Latches A Step Screw Location (Quantity) Length LCD Front Cover (2) M3 x 6 Note: Make sure you use the correct screws when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 159 Step Screw Location (Quantity) Length LCD Panel (4) M3 x 6 Note: Make sure you use the correct screws when replacing. ThinkPad 365X, 365XD (2625)
  • Page 160 M2 x 4 Note: Make sure you use the correct screws when replacing. When replacing: When replacing the LCD cable, replace the copper tape and gasket top as shown below. Gasket Top IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 161 TFT 10.4-inch LCD Panel (B) TFT 10.4 (B) P/N 83H5349 83H5350 Note: You can replace the entire 10.4-inch TFT LCD unit (A) with the entire LCD unit (B), or vice versa. But you cannot replace parts of (A) with parts of (B), or vice versa.
  • Page 162 Step Screw Location (Quantity) Length LCD Panel (4) M3 x 6 Note: Make sure you use the correct screws when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 163 Step Screw Location (Quantity) Length LCD Cable (1) M3 x 6 Inverter Card (1) ST2.9 x 4.5 mm Right Hinge (1) M3 x 6 Hinge (2) M2 x 4 Note: Make sure you use the correct screws when replacing. ThinkPad 365X, 365XD (2625)
  • Page 164 TFT 11.3-inch LCD Panel Latches A Latches B Latches B Latches A Step Screw Location (Quantity) Length LCD Front Cover (2) M3 x 6 Note: Make sure you use the correct screws when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 165 Step Screw Location (Quantity) Length LCD Panel (4) M3 x 6 Note: Make sure you use the correct screws when replacing. When replacing: When replacing the LCD panel, glue the rear foam on the rear of the LCD as shown below. ThinkPad 365X, 365XD (2625)
  • Page 166 LCD Cable (1) M3 x 6 Inverter Card (1) M3 x 6 Right Hinge (1) M3 x 6 Hinge (2) M2 x 4 Note: Make sure you use the correct screws when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 167 1090 Indicator Card Battery Pack (1020) Insulator Sheet (1025) Diskette Drive / CD-ROM Drive (1040) Hard Disk Drive (1050) Top Cover (1060) Keyboard Unit (1070) LCD Assembly (1080) LCD Panel (1085) Step Screw Location (Quantity) Length Indicator Card (2) M2 x 4 Note: Make sure you use the correct screws when replacing.
  • Page 168 LCD Panel (1085) Indicator Card (1090) Step Screw Location (Quantity) Length Speaker Assembly (1) M2 x 4 Speaker Assembly (2) M2 x 5 Note: Make sure you use the correct screws when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 169 1110 Keyboard Card / Cable Battery Pack (1020) Insulator Sheet (1025) Diskette Drive / CD-ROM Drive (1040) Hard Disk Drive (1050) Top Cover (1060) Keyboard Unit (1070) LCD Assembly (1080) LCD Panel (1085) Indicator Card (1090) Step Screw Location (Quantity) Length Keyboard Card (1) M2 x 5...
  • Page 170 P is installed in the system board connector. The end with the letter K should be installed in the keyboard card connector. (The letters should be facing you when you install the cable from the front of the machine.) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 171 1120 CPU Card and System Board Card Battery Pack (1020) Insulator Sheet (1025) Diskette Drive / CD-ROM Drive (1040) Hard Disk Drive (1050) Top Cover (1060) Keyboard Unit (1070) LCD Assembly (1080) LCD Panel (1085) Indicator Card (1090) Volume Switch / Speaker (1100) Keyboard Card (1110) To remove the system board and CPU Card: Step...
  • Page 172 Do not force it. Be careful not to damage the input jacks on the left side of the computer or the PCMCIA slots on the right side of the computer. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 173 To remove the CPU card from the system board: Rear view Connector Be Careful When connecting the CPU card and the system board again, use the procedures exactly as shown in the figures. Make sure that the two CPU card connectors are connected properly.
  • Page 174 5. When handling the PCMCIA slot assembly, be careful not to disassemble any part of it. The slot assembly is not solidly fixed when it is removed from the system board or the FRU. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 175 Connector Step Screw Location (Quantity) Length System Board (2) M2.5 x 3 mm System Board (1) M2.5 x 4 mm System Board (6) Stud System Board (2) M2 x 4 PCMCIA Slot (2) M2 x 4 and M2 PCMCIA Slot (2) M2 x 14 mm Note: Make sure you use the correct screws when replacing.
  • Page 176: Locations

    PC Card Eject Buttons PCMCIA Slots Locking Device Keyhole Release Latches Personalization Name Plate TrackPoint III Click Buttons CD-ROM (365XD) / Diskette Drive (365X) Fn Key Function Keys Speaker Volume Control Speaker IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 177 Inside View Keyboard Lock Battery Pack Optional Memory Expansion Module CD-ROM Drive (365XD), Diskette Drive (365X) Mechanical CD-ROM eject (365XD) CD-ROM Eject Button (365XD), FDD Bezel (365X) Cosmetic Shield ThinkPad 365X, 365XD (2625)
  • Page 178 Bottom View Legs IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 179 Rear View Rear Connector Door Connector for Port Replicator IR Port External Input Device Connector External Display Connector Serial Connector Parallel Connector External Diskette Drive Connector Power Jack Line-out/Headphone Jack Line-in Jack Microphone Jack Power Switch 12 13 ThinkPad 365X, 365XD (2625)
  • Page 180 Power-On Password Jumper Pads at Warning When using a metal tool to short the two jumper pads, make sure the metal tool does not touch any metal parts other than the two jumper pads. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 181 Notes ThinkPad 365X, 365XD (2625)
  • Page 182: Parts Listing 365X, 365Xd (2625)

    Parts Listing 365X, 365XD (2625) Model 365X - Diskette Drive IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 183 Index System Unit (365X) LCD Panel — See page 174. Top Cover 69H7919 Keyboard — See page 178. Battery Pack 41H7438 Hard Disk Drive (720 MB) 85G8371 Order either of the below 810MB hard drives Hard Disk Drive (810 MB) 07H0392 Hard Disk Drive (810 MB) 39H2220...
  • Page 184 Model 365XD - CD-ROM Drive IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 185 Index System Unit (365XD) LCD Panel — See page 174. Top Cover 69H7919 Keyboard — See page 178. Battery Pack 41H7438 Hard Disk Drive (720 MB) 85G8371 Order either of the below 810MB hard drives Hard Disk Drive (810 MB) 07H0392 Hard Disk Drive (810 MB) 39H2220...
  • Page 186 Model 365X/365XD - TFT LCD Panel * Parts only for the 11.3-inch TFT. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 187 TFT LCD FRU Parts List 10.4-inch (A) P/N 46H8093 69H7947 82H8039 10.4-inch (B) P/N 83H5349 83H5350 Notes 1. You can distinguish the 10.4-inch TFT LCD unit (A) or (B) by the label sealed on the inside of its hinge cover assembly (1 in the parts list). 2.
  • Page 188 Model 365X/365XD - DSTN LCD Panel * Part only for the 10.4-inch LCDs. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 189 DSTN LCD FRU Parts List 10.4-inch DSTN LCD Index System Unit Hinge Cover Assembly FDD 74H0617 Hinge Cover Assembly CD-ROM 74H0618 LCD Cover Kit 74H0581 LCD Cable Kit 74H0626 LCD Unit 74H0620 Hinges (Right/Left) — See LCD Misc. Parts Inverter Card 69H7958 Slide Knob —...
  • Page 190 Latin Spanish 42H3948 Norwegian 42H3949 Poland 73H7243 Portuguese 42H3950 Russian 42H3956 Spanish 42H3951 Slovenia /Croatia / Bosnia 73H7244 Swedish / Finnish 42H3941 Swiss 75H7562 Turkish 42H3954 U.K. English 42H3955 U.S. English 41H9789 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 191 Common/Option Parts List Miscellaneous Parts Screw Kit 74H0229 Includes (Type) (Quantity): M2 x 4 (Bind Head) (15) M2 x 5 (Pan Head) (11) M2 x 4 with washer (Pan Head) (2) M2 x 8 (Pan Head) (2) M2.5 x 4 (Bind Head) (4) M2.5 x 3 (3.5D Pan Head) (2) M2.5 x 4 with washer (Bind Head) (3) M3 x 3 (Cross Slotted Pan Head) (4)
  • Page 192 External Diskette Drive (2 mode) 10H4056 External Diskette Drive (3 mode-Japan) 10H4055 External Diskette Drive Cable 74H0219 Battery Pack 41H7438 CD-ROM Drive (x4 speed) 69H7925 CD-ROM Drive (x6 speed) 82H8160 CD-ROM Drive (x8 speed) 82H8173 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 193 Numeric Keypad Belgian 95F5741 Canadian French 95F5466 Danish 95F5467 Dutch 95F5467 French 95F6313 German 95F6314 Greek 95F5467 Hebrew 95F5741 Icelandic 95F5467 Italian 95F6316 Japanese 79F6401 Norwegian 95F5467 Spanish 95F6315 Swedish / Finnish 95F5468 Swiss / French 95F5711 Swiss / German 95F5715 Turkish 95F5467...
  • Page 194 Japan, 2-pin 85G6665 Hong Kong, Singapore, U.K. 25H2215 France, Germany, Spain 25H2209 Italy 25H2223 Australia, New Zealand 25H2205 Denmark 25H2211 Israel 25H2225 Bangladesh, Pakistan, Sri Lanka, South Africa 25H2213 Switzerland 25H2221 Thailand 25H2219 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 195: Thinkpad 380, 380D, 385, 385D (2635)

    ... 1130 LCD Panel ....1140 LCD Inverter Card ... Copyright IBM Corp. 1997...
  • Page 196 ....Parts Listing 380/385 (2635) ..Common/Option Parts List ..IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 197: Read This First

    Read This First Before you go to the checkout guide, be sure to read this section. Important Notes Only certified trained personnel should service the computer. Read FRU service procedures before replacing any FRUs. Be extremely careful during write operations such as copying, saving, or formatting.
  • Page 198 Damaged or bent diskette eject button CD-ROM drive damage caused by excessive forces shock, or by being dropped Fuses blown by attaching a nonsupported device Forgotten computer password (making the computer unusable). IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 199: Thinkpad 380, 380D, 385, 385D

    I9990303 errors can be caused by exposure to strong magnetic fields. :h4/.How to Disable the Power-On Password: Important This information is not available in this online HMM format. See your IBM Servicer or IBM Authorized Dealer for this procedure. ThinkPad 380, 380D, 385, 385D (2635)
  • Page 200 Use this push button to power-off when power is not completely off or the microcode is in a hung state. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 201: Checkout Guide

    Checkout Guide Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible.
  • Page 202: Memory Checkout

    New versions of system programs. New features or options are added. To update the flash memory, do the following: 1. Get the appropriate diskette containing the update. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 203: System Board Checkout

    2. Insert the System Program Service Diskette into drive A and power on the computer. 3. Select Update system programs from the menu. System Board Checkout The processing functions are performed by the system board. When a numeric code calls the system board as a FRU, use the following procedure to isolate the problem.
  • Page 204: Trackpoint Iii Checkout

    Replace the subcard. Replace the system board. Diskette Drive Test Do the following to isolate the problem to a controller, drive, or diskette. A scratch, write enabled, nondefective 2HD diskette is required. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 205: Status Indicator Checkout

    FDD-1 represents the built-in diskette drive. FDD-2 represents the external diskette drive attached through the port replicator. Warning: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or can cause the drive to fail. Do the following to select the test device: 1.
  • Page 206 Reinstall the battery pack. If the charge indicator still does not turn on, replace the battery pack. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 207 Checking the Battery Pack 1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1 ( ) and 4 ( ). See the following figure. Terminal Voltage (V dc) / Signal 0 to 13.5 Thermal Ground ( ) Select...
  • Page 208: Port Replicator Checkout

    8. Power off the computer and reconnect the port replicator. 9. Power on the computer and run the following advanced diagnostic tests: Serial port test with the wrap plug installed on the replicator IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 209: Power Management Features

    Parallel port test with the wrap plug installed on the replicator FDD-2 device test on the failing device with the scratch diskette 10. If diagnostic errors appear, replace the replicator or the external diskette drive. If the problem remains after the replacement, replace the system board.
  • Page 210 The power-on switch is operated. When power is turned on, the hibernation history in the boot record on the hard disk is recognized and system status is restored from the hard disk to resume operation. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 211: Symptom-To-Fru Index

    If no codes are available, use narrative symptoms. If the symptom is not listed, go to “Undetermined Problems” on page 209. Note: For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device.
  • Page 212 301, 303, 304, 305, 3XX 1. Go to (301: Keyboard error.) “Keyboard/Auxiliary Input Device Checkout” on page 191. 2. Keyboard 3. External numeric keypad 4. External keyboard 5. Keyboard/mouse cable 6. Subcard 7. System board IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 213 Symptom / Error FRU / Action in Sequence 601, 6XX 1. Go to “Diskette Drive (601: Diskette drive or Test” on page 192. controller error.) 2. FDD assembly 3. Diskette 4. System board 1. Go to “Diskette Drive (Diskette read error.) Test”...
  • Page 214: Diagnostic Error Codes

    If an error is detected by the diagnostic tests, a three-digits device ID is displayed. The device ID indicates suspected device. Icon Device Suspected Device System board Keyboard Math coprocessor Pointing device IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 215 Icon Device Suspected Device Memory Display Display Hard disk drive (Internal) diskette drive External diskette drive or FDD Connector of the port replicator PCMCIA External PCMCIA Parallel Serial CD-ROM Audio Audio FRU Codes: If an error is detected by the diagnostic tests, a four-digit FRU code is displayed.
  • Page 216: Beep Symptoms

    One beep every second. Connect the AC Adapter (System is shutting down or install a fully charged due to low battery voltage.) battery. (Allow the system to complete shutdown before changing the battery.) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 217: No Beep Symptoms

    Symptom / Error FRU / Action in Sequence Two short beeps with error POST error. See codes. “Numeric Error Codes” on page 199. Two short beeps with blank System board screen. No Beep Symptoms Symptom / Error FRU / Action in Sequence No beep, power-on indicator 1.
  • Page 218: Keyboard/Trackpoint Iii-Related Symptoms

    2. System board correctly. Battery power status 1. Check that a correct indicator blinks from green, battery is installed. yellow, to orange. 2. Battery pack 3. Subcard 4. System board IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 219: Power-Related Symptoms

    Power-Related Symptoms Symptom / Error FRU / Action in Sequence Power shuts down during 1. Go to “Power operation. Systems Checkout” on page 193. 2. Battery pack 3. Remove the battery pack and let it cool for two hours. 4. Subcard 5.
  • Page 220: Peripheral-Device-Related Symptoms

    Checkout” on page 196. PCMCIA slot pin is PCMCIA Slot Assembly damaged. Note: If you cannot find a symptom or error in this list and the problem remains, see “Undetermined Problems” on page 209. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 221: Intermittent Problems

    Visually check for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices. a. Non-IBM devices b. Devices attached to the expansion bus connector c. Printer, mouse, and other external devices d.
  • Page 222: Related Service Procedures

    “PC Test Card LED” on page 214 “Fn Key Combinations” on page 214 “Keyboard/Auxiliary Input Device Checkout” on page 191 Status Indicators The system status indicators show the current computer status in different colors (green and orange). IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 223 Symbol Color Meaning Battery Green Enough battery power remains for operation. Orange Battery pack is charging. Blinking orange Battery pack needs charging. Device Orange Data is read Access from or written to the hard disk drive, FDD, or CD-ROM drive. Numeric Lock Green Numeric keypad...
  • Page 224: How To Run The Diagnostics

    14. To exit the loop, keep pressing Ctrl Pause until the test exits. A beep sounds to notify that the exit interrupt is sensed by the test program. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 225: Error Log

    Error Log Diagnostic errors are printed on the printer that is attached to the parallel port when the error is detected. The error is also logged in the system memory. Do the following to display the errors: 1. End the test, if it is running. 2.
  • Page 226: Pc Test Card Led

    Standby mode invocation Suspend mode invocation Reserved Reserved LCD/CRT display switching Screen expansion on or off (no symbol on the key) Reserved Reserved Power management mode switching (toggles High Power, Intelligent, Economy) Hibernation invocation IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 227: Product Overview (380, 380D, 385, 385D)

    Product Overview (380, 380D, 385, 385D) The following table shows an overview of the system features. Feature Description Processor Intel Pentium 150/60 MHz, 256K L2 cache Bus Architecture PCI bus Memory (standard) 16MB (on the system board) Memory (option) 8MB, 16MB, 32MB non (One 144-pin DIMM slot) parity DIMM (max.
  • Page 228: Fru Removals And Replacements

    Dispose of the battery as required by local ordinances or regulations. Use only the battery in the appropriate parts listing. Use of an incorrect battery can result in ignition or explosion of the battery. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 229: 1010 Battery Pack

    1010 Battery Pack Turn the computer upside down. Pull up the battery pack latch , push it back , and then pull up the battery pack ThinkPad 380, 380D, 385, 385D (2635)
  • Page 230: 1020 Dimm Card / Backup Battery

    : Backup battery When replacing: Make sure the plus side is on top when replacing the backup battery. Step Location (Quantity) Length DIMM cover (1) — Note: Only loosen the screw in step IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 231: 1030 Keyboard Unit

    1030 Keyboard Unit Battery Pack (1010) Step Location (Quantity) Length Base cover (1) M 2.5 x 25mm Base cover (4) M 2.5 x Note: When replacing, make sure you use the correct screw. Turn the computer over again. ThinkPad 380, 380D, 385, 385D (2635)
  • Page 232 Note: Pull the keyboard assembly forward a little in step IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 233: 1040 Cd-Rom/Fdd Assembly

    1040 CD-ROM/FDD Assembly Battery Pack (1010) Keyboard Unit (1030) Note: Be careful that the computer does not fall backward when the CD-ROM/FDD assembly is removed. Step Location (Quantity) Length Bracket (2) M 2.5 x Base cover (4) M 2.5 x ThinkPad 380, 380D, 385, 385D (2635)
  • Page 234 : FDD Step Location (Quantity) Length Bracket (1) M 2.6 x Bracket (1) M 2.6 x Bracket (3) M 2.6 x 2.8mm (red) Note: When replacing, make sure you use the correct screw. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 235 Models 380D/385D FDD Step Location (Quantity) Length Bracket (1) M 2.6 x Bracket (3) M 2.6 x 2.8mm (red) Note: When replacing, make sure you use the correct screw. ThinkPad 380, 380D, 385, 385D (2635)
  • Page 236 Models 380D/385D CD-ROM Step Location (Quantity) Length Bracket (4) M 2 x 2.4mm w/washer Note: When replacing, make sure you use the correct screw. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 237: 1050 Speaker / Microphone

    1050 Speaker / Microphone Battery Pack (1010) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) : Speaker : Microphone Note: To remove the microphone easily, pull up the upper shield slightly. Step Location (Quantity) Length System board assembly (2) M 2.6 x Note: When replacing, make sure you use the correct screw.
  • Page 238: 1060 Hard Disk Drive

    Never remove the hard disk drive while the system is operating or is in suspend mode. Battery Pack (1010) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 239 Step Location (Quantity) Length Base cover (1) M 2.5 x Base cover (4) M 2.5 x Note: When replacing, make sure you use the correct screw. ThinkPad 380, 380D, 385, 385D (2635)
  • Page 240: 1070 Lcd Unit

    1070 LCD Unit Battery Pack (1010) Keyboard Unit (1030) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 241 Step Location (Quantity) Length Base cover (5) M 2.5 x Bracket (1) M 2.5 x Hinges, LCD unit (3) M 2.5 x LCD cable (1) M 2.5 x Note: When replacing, make sure you use the correct screw. ThinkPad 380, 380D, 385, 385D (2635)
  • Page 242 When replacing: The following artwork is the reference for replacement. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 243: 1080 System Board Assembly

    1080 System Board Assembly Notes: 1. The system unit serial number must be restored when the system board is replaced. To restore the system unit serial number, select the option “Set system identification” on the maintenance diskette. The flash ROM on the system board contains the vital product data (VPD)—that is, the system unit serial number, system board system number, and other computer-unique data.
  • Page 244 Step Location (Quantity) Length System board assembly (2) M 2.5 x Base cover (1) Special screw Note: When replacing, make sure you use the correct screw. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 245: 1090 Sub Card

    1090 Sub Card Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) Hard Disk Drive (1060) System Board Assembly (1080) Step Location (Quantity) Length Upper shield (3) M 2.5 x Upper shield (1) M 2.5 x Note: When replacing, make sure you use the correct screw.
  • Page 246: 1100 Pcmcia Slot

    1100 PCMCIA Slot Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) Hard Disk Drive (1060) System Board Assembly (1080) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 247 Step Location (Quantity) Length Upper shield (3) M 2.5 x Upper shield (1) M 2.5 x Lower shield (6) M 2.5 x Lower shield (6) Stud screw PCMCIA assembly (2) M 2 x 16mm Note: When replacing, make sure you use the correct screw. ThinkPad 380, 380D, 385, 385D (2635)
  • Page 248: 1110 Fan

    1110 Fan Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) Hard Disk Drive (1060) System Board Assembly (1080) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 249 1110 Fan (Continued) Notes: 1. Be careful not to touch the rotor and blade of the fan when assembling or disassembling. 2. Fix the fan cable on the air duct by using the cable holder when replacing. Step Location (Quantity) Length Upper shield (3) M 2.5 x...
  • Page 250: 1120 Lcd Front Cover

    1120 LCD Front Cover Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 251 1120 LCD Front Cover (Continued) Note The LCD front cover has several latches. Release the latches as shown. Step Location (Quantity) Length LCD front cover (2) M 2.5 x Note: When replacing, make sure you use the correct screw. ThinkPad 380, 380D, 385, 385D (2635)
  • Page 252: 1130 Lcd Panel

    , lift the LCD panel a little to disconnect the flexible cable in step Step Location (Quantity) Length LCD panel (4) M 2.5 x Note: When replacing, make sure you use the correct screw. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 253 TFT LCD Panel Type 1 ThinkPad 380, 380D, 385, 385D (2635)
  • Page 254 Type 2 Step Location (Quantity) Length LCD panel (4) M 2.5 x Note: When replacing, make sure you use the correct screw. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 255: 1140 Lcd Inverter Card

    1140 LCD Inverter Card Battery Pack (1010) DIMM Cover (1020) Keyboard Unit (1030) CD-ROM/FDD Assembly (1040) LCD Unit (1070) LCD Front Cover (1120) LCD Panel (1130) DSTN LCD Step Location (Quantity) Length LCD inverter card (1) M 2.5 x Note: When replacing, make sure you use the correct screw. TFT LCD (Type 2 only) Step Location (Quantity)
  • Page 256 LCD Inverter Card (1140) DSTN LCD Hinges/Latches : Hinges : Latches Step Location (Quantity) Length LCD hinge (3) M2.5x6mm LCD hinge (2) M2.5x6mm Note: When replacing, make sure you use the correct screw. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 257 TFT LCD: This artwork shows the TFT type 1 LCD. For the type 2, do the same procedure. : Hinges : Latches Step Location (Quantity) Length LCD hinge (3) M 2.5 x LCD hinge (2) M 2.5 x Note: When replacing, make sure you use the correct screw. ThinkPad 380, 380D, 385, 385D (2635)
  • Page 258 When replacing: Replace the LCD miscellaneous parts as follows: IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 259: Lcd Cable

    LCD Cable DSTN LCD ThinkPad 380, 380D, 385, 385D (2635)
  • Page 260 TFT LCD IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 261: Locations

    Locations Front View LCD latch Contrast control (DSTN model) Brightness control (TFT model) Headphone jack Microphone/line-in jack Volume control Diskette drive Diskette eject button CD-ROM drive CD-ROM eject button CD-ROM emergency eject hole TrackPoint III Built-in speaker Palm rest Built-in microphone Fn Key Keyboard Fan louver...
  • Page 262: Rear View

    Rear View External-monitor connector Parallel connector Serial connector Power jack External-input-device connector Suspend mode indicator Battery indicator IR port Power switch PCMCIA slots PC Card eject button Security key hole IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 263: Bottom View

    Bottom View Memory-slot cover System-expansion connector Memory slot Backup battery Battery pack latch Battery pack Power shutdown switch ThinkPad 380, 380D, 385, 385D (2635)
  • Page 264: Parts Listing 380/385 (2635)

    Parts Listing 380/385 (2635) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 265 Index System Unit LCD Assembly (see LCD FRU section) Keyboard Assembly (see Keyboard) Subcard 73H9928 HDD Bracket 73H9936 Hard Disk Drive (1.08 GB) 73H6418 Hard Disk Drive (1.4 GB) 73H6419 Hard Disk Drive (2.1 GB) 73H6427 System Board (150MHz-P54C) 83H6524 System Board (150MHz-P55C) 73H9923 Audio Jack Holder (see Misc.
  • Page 266 LCD FRU (DSTN) LCD Cover 73H9940 LCD Inverter 73H9946 LCD Cable 73H9947 LCD Hinge 73H9942 LCD Panel(12.1" DSTN) 73H9944 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 267 LCD FRU (TFT) Type 1 LCD Cover 73H9941 LCD Panel (12.1" TFT) 73H9945 LCD Cable 73H9948 LCD Hinge 73H9943 LCD Lens ( see Misc. Parts ) LCD Misc. Parts 73H9949 Include the following: Control Knob LCD Upper Holder Latch, Right Latch, Left Latch, Spring (2) Latch, Holder (2)
  • Page 268 LCD Lens ( see Misc. Parts ) LCD Misc. Parts 73H9949 Includes the following: Control Knob LCD Upper Holder Latch, Right Latch, Left Latch, Spring (2) Latch, Holder (2) LED Lens Screw Cap (2) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 269 Keyboard Arabic 11J8305 Belgian 83H6485 Canadian French 83H6488 Czech 11J8306 Danish 83H6487 Dutch 83H6480 French 83H6478 German 83H6477 Greek 11J8307 Hebrew 11J8308 Hungarian 11J8309 Italian 83H6479 Japanese 83H6476 Korean 11J8299 Latin Spanish 11J8302 Norwegian 83H6486 Poland 11J8311 Portuguese 11J8310 Russian 11J8300 Slovakian 11J8312...
  • Page 270 Interface Cable, System to Keyboard 84G2531 Interface Cable, Keyboard to Keypad 84G2532 Mini-DIN to Mini-DIN Cable. 84G6474 380/385 Port Replicator 84G1320 380/385 Cover Set - Port Replicator 84G1321 ThinkPad 560 Port Replicator 46H4107 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 271 Numeric Keypad Belgian 95F5741 Canadian French 95F5466 Danish 95F5467 Dutch 95F5467 French 95F6313 German 95F6314 Greek 95F5467 Hebrew 95F5741 Icelandic 95F5467 Italian 95F6316 Japanese 79F6401 Norwegian 95F5467 Spanish 95F6315 Swedish / Finnish 95F5468 Swiss / French 95F5711 Swiss / German 95F5715 Turkish 95F5467...
  • Page 272 Power Cords IBM power cords for a specific country are usually available only in that country: For 2-pin power cords: IBM Power Cord Used in These Countries Part Number Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic,...
  • Page 273 IBM Power Cord Used in These Countries Part Number Austria, Belgium, Bulgaria, Chile, Czech Republic, Denmark, Egypt, Finland, France, Germany, Greece, Hungary, Iceland, Indonesia, Israel, 13H5270 Italy, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Spain, Sweden, Switzerland, Turkey, former Yugoslavia 13H5273...
  • Page 274 Ireland, Kenya, Kuwait, Macao, 76H3524 Malaysia, Nigeria, Oman, People's Republic of China, Qatar, Singapore, United Kingdom 76H3526 Japan 76H3528 Switzerland, Liechtenstein 76H3530 Chile, Italy, Ethiopia, Libya 76H3532 Israel 76H3535 Korea 76H4866 Thailand IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 275: Thinkpad 560 (2640)

    1150 LCD Cable / Hinges ..Locations ....Copyright IBM Corp. 1997...
  • Page 276 Keyboard ....Common/Option Parts List ..IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 277: Read This First

    Read This First Before you go to the checkout guide, be sure to read this section. Important Notes Only certified trained personnel should service the computer. Read FRU service procedures before replacing any FRUs. Be extremely careful during write operations such as copying, saving, or formatting.
  • Page 278 Diskette drive damage caused by pressing the diskette drive cover or inserting diskettes with multiple labels. Damaged or bent diskette eject button. Fuses blown by attaching a non-supported device. Forgotten computer password, making computer unusable. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 279 How to Disable the Power-On Password Important This information is not available in this online HMM format. See your IBM Servicer or IBM Authorized Dealer for this this procedure. Power Shutdown Switch: The power shutdown switch resets the system regardless of the microcode status and forces the power off.
  • Page 280: Checkout Guide

    Checkout Guide Use the following procedure as a guide for computer problems. Note The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible.
  • Page 281: Memory Checkout

    Symptoms (Verified) Go to Other symptoms (such “Symptom-to-FRU as LCD display Index” on page 279, problems). and then use the Other Symptoms table. Symptoms cannot be Use the customer recreated. (Intermittent reported symptoms and problems.) go to “Symptom-to-FRU Index” on page 279. Memory Checkout DIMM cards are available for increasing memory capacity.
  • Page 282: System Board Checkout

    If the tests detect a keyboard problem, do the following one at a time to correct the problem. Do not replace a non-defective FRU. Reseat the keyboard cable. Replace the keyboard. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 283: Trackpoint Iii Checkout

    Replace the system board. The following auxiliary input devices are supported for this computer. Numeric keypad Mouse (PS/2 compatible) External keyboard (with keyboard/mouse cable) If any of the above devices do not work, reseat the cable connector and repeat the failing operation. If the problem does not occur again, recheck the connector.
  • Page 284: Status Indicator Checkout

    If you suspect a power problem, see the appropriate power supply check listed below. “Checking the AC Adapter” on page 273. “Checking Operational Charging” on page 273. “Checking the Battery Pack” on page 274. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 285 “Checking the Backup Battery” on page 275. Checking the AC Adapter: You are here because the computer fails only when the AC Adapter is used. If the power problem occurs only when the port replicator is used, replace the replicator. If the power-on indicator does not turn on, check the power cord of the AC Adapter for correct continuity and installation.
  • Page 286 Recharge the battery pack. If the voltage is still less than 11.0 V dc after recharging, replace the battery. Note If the voltage of the battery pack is 0 V, it is not defective. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 287: Port Replicator Checkout

    4. If the voltage is more than 11.0 V dc, measure the resistance between battery terminals 3 and 4. The resistance must be 4 to 30 K ohm. If the resistance is not correct, replace the battery pack. If the resistance is correct, replace the system board.
  • Page 288: Power Management Features

    (Resume) Any key operation. Suspend Mode: When in suspend mode, the following, in addition to the four actions of standby mode, occur: The LCD is powered-off. The hard disk is powered-off. The CPU is stopped. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 289 Notes 1. In the ThinkPad Features Program, the computer can be set to “Will not suspend even if LCD is closed.” 2. When the computer is powered with ac power and is used with one of the communication PC cards, the computer enters standby mode ; the PC card and application program remain active.
  • Page 290 The power-on switch is operated. When power is turned on, the hibernation history in the boot record on the hard disk is recognized and system status is restored from the hard disk to resume operation. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 291: Symptom-To-Fru Index

    If no codes are available, use narrative symptoms. If the symptom is not listed, go to “Undetermined Problems” on page 290. Note For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device. Numeric Error Codes...
  • Page 292 (PM initialization error.) 1. Check if the (The configuration read from configuration was the hibernation area does changed. not match the actual For example, check if configuration.) the DIMM card is added. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 293 Symptom / Error FRU / Action in Sequence 1. Run the hard disk (Read error occurred in the drive test. hibernation area of the 2. Hard Disk Drive HDD.) 1. System Board 1. Go to “Memory Checkout” on 201: Memory data page 269.
  • Page 294 I9990305: No bootable sequence for the device. correct boot device. 4. Check that the operating system has no failure and is installed correctly. I9990303 1. System Board (Bank–2 flash ROM check sum error.) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 295: Diagnostic Error Codes

    Symptom / Error FRU / Action in Sequence Other codes not listed 1. Go to “Undetermined above Problems” on page 290. Diagnostic Error Codes If an error is detected, the following appears: Large X on the left side of the device icon. Device ID (three digit) Error code (two digit) FRU code (four digit)
  • Page 296 00. If only one FRU is suspected, the other FRU code is filled with zeros. See the reference page before replacing the FRU. FRU Code System Board Reserved External Keyboard External Mouse LCD Assembly External CRT IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 297: Beep Symptoms

    FRU Code 1. Reseat the Diskette Drive (FDD-1) 2. Diskette Drive (FDD-1) 1. Reseat the Diskette Drive (FDD-2) 2. Diskette Drive (FDD-2) 1. Reseat the Hard Disk Drive 2. Hard Disk Drive PCMCIA Slot Assembly If the problem still remains after replacement of the FRUs, go to “Undetermined Problems”...
  • Page 298: No Beep Symptoms

    LCD screen 1. See important note unreadable, or for “LCD-Related Characters missing Symptoms.” pels, or 2. Reseat all LCD Screen abnormal, or connectors. Wrong color displayed. 3. LCD Assembly 4. System Board IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 299: Keyboard/Trackpoint Iii-Related Symptoms

    Symptom / Error FRU / Action in Sequence LCD has extra horizontal or LCD Assembly vertical lines displayed. Keyboard/TrackPoint III-Related Symptoms Symptom / Error FRU / Action in Sequence Keyboard (one or more 1. Reseat the keyboard keys) does not work. cable on the system board.
  • Page 300: Function-Related Symptoms

    “Common Devices Checkout” section. Printer problems. 1. Run Printer Self-test. 2. Parallel Port Device 3. Cable 4. System Board Serial or parallel port device 1. Device problems. 2. Device Cable 3. System Board IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 301: Infrared-Related Symptoms

    Infrared-Related Symptoms Symptom / Error FRU / Action in Sequence Unable to communicate 1. Make sure the setup using the Infrared (IR) Port. for the IR is correct. 2. Make sure there are no fluorescent lights near the computer. The computer may receive optical noise from the fluorescent light.
  • Page 302: Undetermined Problems

    FRU. 7. If the problem remains, replace the following FRUs one at a time. Do not replace a non-defective FRU. LCD assembly System board IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 303: Related Service Procedures

    Related Service Procedures This section provides information about the following: “Status Indicators” “How to Run the Diagnostics” on page 292 “Error Log” on page 293 “Checking the Installed Devices List” on page 293 “How to Run a Low-Level Format” on page 294 “PC Test Card LED”...
  • Page 304: How To Run The Diagnostics

    4. The test progress screen appears. 5. OK appears when the test ends without any errors. 6. Start the Advanced Diagnostic test by pressing Ctrl A on the basic diagnostic menu screen. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 305: Error Log

    7. Select Tool to install the tools. 8. Select a device, press the Spacebar and install the tool. Multiple devices can be selected by repeating this step. mark appears beside the selected devices. 9. Select OK and press Enter if the selection is OK. 10.
  • Page 306: How To Run A Low-Level Format

    If it still does not turn on after it is reseated, try using another slot for the test. If the LED still does not turn on and the test fails, replace the FRU shown by the diagnostic error code. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 307: Fn Key Combinations

    Fn Key Combinations The following table shows the Fn key and function key combinations and their corresponding functions. The Fn key works independently from the operating system. The operating system obtains the status through the system management interface to control the system. Description Reserved Fuel-Gauge display ON/OFF...
  • Page 308: Product Overview (560)

    1.08GB, 2.5-inch, IDE interface 2.11GB, 2.5-inch, IDE interface I/O Port Headphone Microphone Port replicator Audio 16-bit Audio Internal speaker Internal microphone Mechanical volume Infrared Transfer IrDA** 1.0 PCMCIA One Type-III or two Type-II IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 309: Fru Removals And Replacements

    FRU Removals and Replacements This section contains information about removals and replacements. Do not damage any part. Only certified and trained personnel should service the computer. The arrows in the “Removals and Replacements” section show the direction of movement to remove a FRU, or to turn a screw to release the FRU.
  • Page 310: 1010 Backup Battery

    Use of an incorrect battery can result in ignition or explosion of the battery. Turn the computer upside down. Step Location (Quantity) Length DIMM Cover (1) 6 mm Note: Make sure you use the correct screw. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 311: 1020 Dimm Card (If Installed)

    1020 DIMM Card (If installed) Turn the computer upside down. Step Location (Quantity) Length DIMM Cover (1) 6 mm Note: Make sure you use the correct screw. ThinkPad 560 (2640)
  • Page 312: 1030 Battery Pack

    1030 Battery Pack Turn the computer upside down. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 313: 1040 Frame

    1040 Frame Battery Pack (1030) Step Location (Quantity) Length Base Cover (2) 12 mm Base Cover (6) 6 mm Note: Make sure you use the correct screw. ThinkPad 560 (2640)
  • Page 314 2. When replacing the frame, check whether the click buttons of the TrackPoint III can be pressed correctly. If the frame is not in place, the click buttons do not work. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 315: 1050 Keyboard Unit

    1050 Keyboard Unit Battery Pack (1030) Step Location (Quantity) Length Base Cover (2) 12 mm Base Cover (12) 6 mm Note: Make sure you use the correct screw. Note When replacing the frame, first replace the middle four screws that shown in black in the figure; then check whether the click buttons of the TrackPoint III can be pressed correctly.
  • Page 316 Frame Keyboard IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 317 Note Be careful not to remove the Esc key when you remove the frame. If Esc key is removed, replace the key as shown. ThinkPad 560 (2640)
  • Page 318 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 319: 1060 Lcd Assembly

    1060 LCD Assembly Battery Pack (1030) Keyboard Unit (1050) Step Location (Quantity) Length Base Cover (2) 4 mm LCD Assembly (2) 6 mm LCD Cable (1) 4 mm Note: Make sure you use the correct screw. ThinkPad 560 (2640)
  • Page 320: 1070 Speaker

    1070 Speaker Battery Pack (1030) Keyboard Unit (1050) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 321: 1080 Hard Disk Drive

    1080 Hard Disk Drive Warning Do not drop or apply any shock to the hard disk drive. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage and permanent loss of data on the hard disk. Before removing the hard disk drive, have the user make a backup copy of all the information on the hard disk.
  • Page 322: 1090 Pcmcia Slot Assembly

    PCMCIA cards are removed and the eject levers are not sticking out. Step Location (Quantity) Length PCMCIA Slot Assembly (4) 6 mm Note: Make sure you use the correct screw. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 323: 1100 System Board

    1100 System Board DIMM Card (If installed) (1020) Battery Pack (1030) Keyboard Unit (1050) LCD Assembly (1060) Speaker (1070) Hard Disk Drive (1080) PCMCIA Slot Assembly (1090) Notes The system unit serial number must be restored when the system board is replaced. To restore the system unit serial number, select the option “Set system identification”...
  • Page 324 When replacing Step Location (Quantity) Length System Board (2) 4 mm Note: Make sure you use the correct screw. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 325: 1120 Lcd Front Cover

    1120 LCD Front Cover Important The LCD for the notebook computer contains over 921,000 thin-film transistors (TFTs). A small number of missing, discolored, or constantly lighted dots is characteristic of TFT LCD technology, but excessive pixel problems can cause viewing concerns. The LCD should be replaced if the number of missing, discolored, or lighted dots in any background is 21 or more.
  • Page 326 1. For the TFT LCD, the slide knob is one in step 2. The LCD front cover has several latches. Release the latches as shown. Step Location (Quantity) Length LCD Front Cover (3) M 2.6 x 6mm, Flat head IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 327: 1130 Lcd Panel

    1130 LCD Panel LCD Front Cover (1110) DSTN Panel Step Location (Quantity) Length LCD Panel (4) M 2.5 x 6mm, Flat head When replacing: Connect the LCD connector to the inverter card by lining them up straight. ThinkPad 560 (2640)
  • Page 328 1. If there are bosses on the rear cover, put each boss into each hole of the LCD panel assembly. 2. If there are no bosses on the rear cover, assemble the panel as shown in the following figure. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 329 ThinkPad 560 (2640)
  • Page 330: 1140 Inverter Card (Dstn Only)

    1140 Inverter Card (DSTN only) LCD Front Cover (1120) LCD Panel (1130) Step Location (Quantity) Length Hinges (1) M 2.5 x 6mm, Flat head IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 331: 1150 Lcd Cable / Hinges

    1150 LCD Cable / Hinges DIMM Card (If installed) (1020) Battery Pack (1030) Keyboard Unit (1050) LCD Assembly (1060) file LCD Front Cover (1120) LCD Panel (1130) Inverter Card (DSTN only)(1140) DSTN : LCD cable : Hinges Step Location (Quantity) Length LCD Cable (2) M 2.5 x...
  • Page 332 When replacing: See the following figure when replacing the LCD cable. Step Location (Quantity) Length LCD Cable (2) M 2.5 x 6mm, Flat head Hinges (3) M 2.5 x 6mm, Flat head IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 333: Locations

    Locations Front View Contrast Control Brightness Control Headphone Jack Microphone/Line-In Jack Volume Control PCMCIA Slots PC Card Eject Buttons Battery Pack TrackPoint III LCD Latch Fn Key Keyboard Indicator Panel Built-In Microphone DSTN ThinkPad 560 (2640)
  • Page 334: Bottom View

    Bottom View System-Expansion Connector Power Shutdown Switch Memory Slot Memory-Slot Cover Battery Pack Latch IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 335: Rear View

    Rear View Power Switch IR Port External Diskette Drive Connector External Monitor Parallel Connector Serial Connector Security Keyhole External-Input-Device Connector Power Jack ThinkPad 560 (2640)
  • Page 336 Notes IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 337: Parts Listing 560 (2640)

    Parts Listing 560 (2640) ThinkPad 560 (2640)
  • Page 338 AC Adapter Slim (2 plong) 85G6738 External FDD (2-mode) 10H4056 (U.S.-2640, model 1xx, 2xx, 3xx, 4xx, 5xx, Exx, Fxx, Hxx) External FDD (3-mode) 39F2086 External FDD Cable 39F2077 Screw Kit 46H4143 Screw Cap 66G5046 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 339: Lcd Fru (Dstn)

    LCD FRU (DSTN) Index System Unit LCD Front Cover 20H4265 Control Knob 46H4158 LCD Panel (Order LCD Assembly) Spacer 46H4159 Inverter Card 46H4152 Shield Sheet 46H4157 LCD Cable 46H4156 Hinges 46H4155 LCD Rear Cover 46H4153 Screw Cover 66G5046 Screw 46H4160 ThinkPad 560 (2640)
  • Page 340: Lcd Fru (Tft)

    LCD Front Cover 05K4603 Control Knob 11J9664 LCD Panel (Order LCD Assembly) Shield Sheet 46H4165 LCD Cable 46H4164 Hinges 11J9663 LCD Rear Cover 46H4161 Inverter Card 82H5509 Screw Cover 66G5046 Screw 46H3939 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 341: Keyboard

    Keyboard Arabic 20H4232 Belgian 20H4230 Canadian French 20H4237 Danish 20H4225 Dutch 20H4224 French 20H4222 German 20H4221 Greek 20H4235 Hebrew 20H4233 Italian 20H4223 Japanese 20H4239 Korean 20H4140 Latin Spanish 20H4236 Norwegian 20H4227 Portuguese 20H4231 Russian 20H4238 Spanish 20H4226 Swedish / Finnish 20H4229 Swiss 20H4228...
  • Page 342: Common/Option Parts List

    95F5723 ThinkPad 560 Port Replicator 46H4107 DIMM 8MB 42H2767 DIMM 16MB 42H2768 DIMM 32MB 42H2769 Interface Cable, System to Keyboard 84G2531 Interface Cable, Keyboard to Keypad 84G2532 Mini-DIN to Mini-DIN Cable. 84G6474 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 343 Numeric Keypad Belgian 95F5741 Canadian French 95F5466 Danish 95F5467 Dutch 95F5467 French 95F6313 German 95F6314 Greek 95F5467 Hebrew 95F5741 Icelandic 95F5467 Italian 95F6316 Japanese 79F6401 Norwegian 95F5467 Spanish 95F6315 Swedish / Finnish 95F5468 Swiss / French 95F5711 Swiss / German 95F5715 Turkish 95F5467...
  • Page 344 Power Cords IBM power cords for a specific country are usually available only in that country: For 2-pin power cords: Used in These Countries Power Cord Part Number 13H5264 Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador,...
  • Page 345 For 3-pin power cords: Note The grounded adapter is required for full MPRII compliance. Power Used in These Countries Cord Part Number 25H2205 Argentina, Australia, New Guinea, New Zealand, Papua, Paraguay, Uruguay 25H2207 Bahamas, Barbados, Bermuda, Bolivia, Canada, Cayman Islands, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Haiti, Honduras, Jamaica, Korea (South), Mexico, Netherlands Antilles,...
  • Page 346 Dubai, Fiji, Hong Kong, India, Ireland, Kenya, Kuwait, Macao, Malaysia, Nigeria, Oman, People's Republic of China, Qatar, Singapore, United Kingdom 76H3526 Japan 76H3528 Switzerland, Liechtenstein 76H3530 Chile, Italy, Ethiopia, Libya 76H3532 Israel 76H3535 Korea 76H4866 Thailand IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 347: Thinkpad 760 (9546, 9547)

    ... FRU Removals and Replacements ..1010 Rear Connector Door ..1020 Diskette Drive/CD-ROM Drive ..Copyright IBM Corp. 1997...
  • Page 348 7040 Interface Cable Assembly, Hinges . . . LCD Unit, 12.1 SVGA (P/N 11J8867, ASM P/N 11J8855) ....IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 349 8010 LCD Cover ....8020 LCD Panel ....8030 Interface Cable Assembly, Hinges . . . LCD Unit, 12.1 SVGA (P/N 46H5725, ASM P/N 46H5723) .
  • Page 350: Read This First

    FRU, the error code could be caused by either FRU. Before replacing multiple FRUs, try removing or exchanging each FRU, one by one in the designated sequence, to see if the symptoms change. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 351 What to Do First: The servicer must include the following in the parts exchange form or part return form that is attached to the returned FRU: 1. Name and phone number of servicer 2. Date of service 3. Date when part failed 4.
  • Page 352 How to Disable the Power-On Password: Important This information is not available in this online HMM format. See your IBM Servicer or IBM Authorized Dealer for this procedure. Supervisor and Hard Disk Passwords: supervisor password and the hard disk password (HDP) are security features that are used to protect the system and the hard disk data from unauthorized access.
  • Page 353: Checkout Guide

    Checkout Guide Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible.
  • Page 354: Memory Checkout

    The 64MB 2-bank DIMM can be installed only in slot 2. If the card is installed in slot 1, the card will not be recognized as 64MB DIMM. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 355 Models 760C/760CD/760L/760LD DIMM Displayed Value 7808KB 16000KB 12MB 20096KB 16MB 24192KB 20MB 28288KB 24MB 32384KB 28MB 36480KB 32MB 40576KB Models 760E/760ED/760EL/760ELD/760XL/760XD Displayed Value Base Memory DIMM Base Memory 8MB 16MB 7808KB 16000KB 16000KB 24192KB 16MB 24192KB 32384KB 24MB 32384KB 40576KB 32MB 40576KB 48768KB...
  • Page 356: System Board And Cpu Card Checkout

    1. Run the system board test to verify the symptom. This test verifies both the system board and the CPU card. If no error is detected, return to “Checkout Guide” on page 341. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 357 Note: Don't touch the keyboard and pointing device when the system board test is running. This may cause an unexpected error. 2. If FRU code 10 appears, replace the system board but do not replace the CPU card. Transfer the CPU card from the old system board to the new system board.
  • Page 358: Keyboard And Auxiliary Input Device Checkout 345 Dsp Card Checkout

    1. Go to the Easy-Setup menu. 2. Select an item with the pointing stick. 3. Press either the left or right click button. 4. Verify that both buttons work correctly. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 359: Fan Checkout (Models 760Xl/760Xd)

    If either the pointing stick or the click button does not work, do the following actions one at a time to correct the problem. Do not replace a nondefective FRU. Reseat the keyboard card cables. Replace the keyboard card cables. Replace the keyboard card assembly.
  • Page 360: Game Port Checkout

    Insert the blank diskette when instructed. 2. Run the diskette drive test. 3. If the controller test detects an error, FRU code 10 appears. Replace the system board. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 361: Thinkpad 760 (9546, 9547)

    4. If the controller test runs without errors, the drive read/write tests start automatically. 5. If the drive test detects an error, FRU code 50 for FDD-1; or 51 for FDD-2 appears. If the diskette itself is known to be good, replace the drive. 6.
  • Page 362 18.0 to 21.0 Ground (16 - 10 V) Voltage (V dc) 14.5 to 17.0 Ground If the voltage is correct, make sure the connection between DC/DC card and system board is not loose. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 363 Replace the DC/DC card. If the problem is not corrected, replace the system board. If the problem is still not corrected, go to “Undetermined Problems” on page 371. If the voltage is not correct, go to the next step. 2. Unplug the AC Adapter cable from the ac power outlet and wait five minutes or longer to allow the over-voltage protection circuit to be fully discharged and initialized.
  • Page 364 Check that the computer runs with the AC Adapter. If it runs correctly with the AC Adapter, check the system board. If the problem still remains, replace the following FRUs one at a time. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 365 a. DC/DC card b. System board If the problem is not resolved when the system board is replaced, go to “Undetermined Problems” on page 371. If the voltage is outside the normal voltage range, do one of the following: – Try these test procedures in a different car, if one is available.
  • Page 366 6. Measure the voltage of the standby battery. If the voltage between red and black is 3.5 V dc or greater, the voltage is correct. Go to step 12 on page 355 to verify standby battery operation. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 367 If the voltage is less than 3.5 V dc, go to the next step. 7. Plug the AC Adapter into the computer and power-on the computer. Warning: Be careful not to cause a short circuit when measuring the voltage. 8. Measure the output voltage at the connector on the system board.
  • Page 368: Power Management Features

    While the computer is attached to a Dock I. Events that cause the computer to enter suspend mode: Suspend mode is requested by the Fn key (Fn F4). The LCD is closed. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 369 The keyboard is opened. The specified time has elapsed from the last operation with the keyboard, mouse, hard disk drive, parallel connector, or diskette drive; or the AC Adapter is plugged in. The time is specified by Suspend Timer in the ThinkPad Features program. The battery condition is low.
  • Page 370 Isolate this problem by removing one of the devices, and use the computer under the same condition to see whether a power shutdown occurs. Do this procedure for all devices; then determine the cause. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 371: Symptom-To-Fru Index

    If no codes are available, use narrative symptoms. If the symptom is not listed, go to “Undetermined Problems” on page 371. Note: For IBM devices not supported by diagnostic codes in the ThinkPad notebook computers, see the manual for that device.
  • Page 372 178: EEPROM is not functional. 1. Have the user (Incorrect password entered examine the at the supervisor password password. prompt.) 1. Reset the POP (POP check sum error.) (power-on password) in Easy-Setup. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 373 Symptom / Error FRU / Action in Sequence 1. Reset the startup (The startup sequence is sequence in not valid. Suspect that Easy-Setup. power was off when the startup sequence was being updated.) 1. System board 1. Set the system (EEPROM CRC #2 error.) identification using the ThinkPad...
  • Page 374 1. External mouse (Pointing device error when 2. External keyboard TrackPoint III is disabled.) 3. System board 8601: System bus error.–8042 mouse interface. 8602: External mouse error. 8603: System bus error or mouse error. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 375: Fru Codes

    Symptom / Error FRU / Action in Sequence 861X 1. Reseat the keyboard (Pointing device error when connector on the TrackPoint III is enabled.) video card. 2. Reseat the keyboard 8611: System bus TrackPoint III cable on error.–I/F between the keyboard card. 8042 and IPDC.
  • Page 376: Beep Symptoms

    FRU / Action in Sequence Continuous beeps. System board One beep and a blank, 1. Reseat the LCD unreadable, or flashing connector. LCD. 2. LCD assembly 3. Video card 4. System board 5. DC/DC card IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 377: No Beep Symptoms

    Symptom / Error FRU / Action in Sequence One beep, and the message 1. Boot device “Unable to access boot 2. System board source.” One long, two short beeps 1. System board and a blank or unreadable 2. Video card LCD.
  • Page 378: Lcd-Related Symptoms

    Keyboard (one or more 1. Reseat the keyboard keys) does not work. connector on the video card. 2. Reseat the three keyboard cables on the keyboard card. 3. Keyboard 4. Video card 5. System board IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 379: Indicator-Related Symptoms

    Symptom / Error FRU / Action in Sequence TrackPoint III does not 1. Reseat the keyboard work. connector on the video card. 2. Go to “TrackPoint III Checkout” on page 346. 3. Keyboard 4. Video card 5. System board Pointer moves automatically 1.
  • Page 380: Function/Audio-Related Symptoms

    342. actual size. System configuration does Go to “Checking the not match the installed Installed Devices List” on devices. page 374. System hangs intermittently. Go to “Intermittent Problems” on page 370. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 381: Dsp-Related Symptoms

    DSP-Related Symptoms Symptom / Error FRU / Action in Sequence In OS/2, DOS, or Windows 1. Reseat the DSP card. multimedia programs, no 2. Go to “DSP Card sound comes from the Checkout” on computer. (Only system page 346 and check beeps are heard at the DSP card.
  • Page 382: Infrared-Related Symptoms

    2. If no error is detected, do not replace any FRUs. 3. If any error is detected, replace the FRU shown by the FRU code. Rerun the test to verify that there are no more errors. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 383: Undetermined Problems

    Visually check them for damage. If any problems are found, replace the FRU. 3. Remove or disconnect all of the following devices: a. Non-IBM devices b. Devices attached to the expansion bus connector c. Printer, mouse, and other external devices d.
  • Page 384: Related Service Procedures

    Green Power on LCD Information Panel The LCD information panel shows the current computer status using these icons: Icon Meaning Speaker Remaining battery IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 385: How To Run The Diagnostics

    Icon Meaning Secondary battery status Main battery status Diskette drive in-use Hard disk in-use Numeric lock Caps lock Scroll lock How to Run the Diagnostics Use either the TrackPoint III or the cursor move keys to interact with the tests. The Enter key works the same as selecting the OK icon to reply OK.
  • Page 386: Error Log

    The FDD-1, HDD-1, or PCMCIA-1 icons represent the first drive in the system configuration for each type of device. Similarly, the FDD-2 or PCMCIA-2 icons represent the IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 387: Password Combinations (Pop, Hdp, Pap)

    second drive, usually attached through a port replicator or an expansion unit. The HDD-2 icon represents the hard disk drive in the UltraBay. The HDD-3 and HDD-4 icons represent the hard disk drive, attached through an expansion unit. Password Combinations (POP, HDP, PAP) When the power-on password (POP), hard disk password (HDP), and supervisor password (PAP) are used, the...
  • Page 388: Fn Key Combinations

    Fuel-Gauge display on or off Standby mode invocation Suspend mode invocation Reserved Reserved LCD or CRT display Reserved Reserved Reserved Power management mode (toggling between high power, intelligent, and economy) Hibernation invocation IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 389: Product Overview (760)

    Product Overview (760) The following table shows an overview of the system features: Model 760C or 760CD Feature Description Processor Intel Pentium 90 MHz with 256KB L2 Cache Intel Pentium 120 MHz with 256KB L2 Cache Bus architecture AT bus VESA local bus for video subsystem Memory...
  • Page 390: Model 760E Or 760Ed

    5-inch, 4X, 6X, or 8X speed, IDE interface DSP card Audio function Fax/modem function Telephony function MWave function Infrared transfer Two IR ports IrDA 1.0 1.15 million bps PCMCIA/cardbus One Type-III or two Type-II IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 391: Model 760L Or 760Ld

    Model 760L or 760LD Feature Description Processor Intel Pentium 90 MHz with 256KB L2 Cache Intel Pentium 120 MHz with 256KB L2 Cache Bus architecture AT bus VESA local bus for video subsystem Memory 8MB (on the system board) (standard) Memory (option) 4MB, 8MB, 16MB, DIMM (max.
  • Page 392: Model 760El Or 760Eld

    1.08GB, 2.5-inch 1.2GB, 2.5-inch CD-ROM 760ELD (removable) – 5-inch, quadruple speed, IDE interface ESS card Audio function Infrared transfer Two IR ports IrDA 1.0 1.15 million bps PCMCIA/cardbus One Type-III or two Type-II IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 393: Model 760Xl Or 760Xd

    Model 760XL or 760XD Feature Description Processor 760XL/760XD – Intel MMX Pentium 166MHz with 256KB L2 Cache Bus architecture PCI bus VESA local bus for video subsystem Memory 760XL (standard) – 16MB 760XD – 32MB (16MB on the system board and 16MB as DIMM) Memory (option) 8 MB, 16MB, and 32MB DIMM CMOS RAM...
  • Page 394: Fru Removals And Replacements

    Safety Notice 8: Translation on page 14 Before removing any FRU, power-off the computer, unplug all power cords from electrical outlets, remove the battery pack, and then disconnect any interconnecting cables. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 395: 1010 Rear Connector Door

    1010 Rear Connector Door Remove the center latch ; then remove the rear connector door by flexing it ThinkPad 760 (9546, 9547)
  • Page 396: 1020 Diskette Drive/Cd-Rom Drive

    1020 Diskette Drive/CD-ROM Drive Diskette Drive (Model Unique) Note: If the security latch is at the left position, push and slide it to the right position (unlock). IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 397 CD-ROM Drive (Model Unique) Attention Note: Remove the CD-ROM drive exactly as shown in the figure. Do not apply any extra force to the CD-ROM drive when removing it. Note: If the security latch is at the left position, push and slide it to the right position (unlock).
  • Page 398: 1030 Battery Pack

    CD-ROM Drive (Model unique) (1020) Note: Be careful that the computer does not fall backward when the battery pack is removed. If there is a spacer, open the spacer before removing the battery pack. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 399: 1040 Hard Disk Drive

    1040 Hard Disk Drive Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Attention Do not drop or apply any shock to the hard disk drive. The hard disk drive is sensitive to physical shock. Incorrect handling can cause damage and permanent loss of data on the hard disk. Before removing the hard disk drive, have the user make a backup copy of all the information on the hard disk.
  • Page 400: 1050 Dimm

    1050 DIMM 760XL/760XD Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 401 Other Models Turn the computer upside down. ThinkPad 760 (9546, 9547)
  • Page 402 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 403 Note: When installing the DIMM, do the following: 1. Find the notch on the side of the DIMM. 2. With the notched end of the DIMM toward the right side of the socket , insert the DIMM, at an angle of approximately 20°, into the socket;...
  • Page 404: 1060 Top Cover

    Note: When replacing the top cover, be careful not to damage the resume switch, shown in the figure. 4 mm 5 mm, Flathead 8 mm, Flathead 4 mm Top Cover Resume Switch IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 405: 1070 Keyboard Unit

    1070 Keyboard Unit Top Cover (1060) When replacing the keyboard unit, connect the keyboard connector as shown in the figure; then replace the keyboard. ThinkPad 760 (9546, 9547)
  • Page 406: 1080 Lcd Unit

    1080 LCD Unit Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) 6 mm When replacing IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 407: 1090 Front Ir

    1090 Front IR Models 760XL/760XD Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) System Board Assembly (1100) After removing the DIMM adapter card, remove the front ThinkPad 760 (9546, 9547)
  • Page 408 Other Models Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) 8 mm 8 mm 4 mm IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 409: 1095 Rear Ir

    1095 Rear IR Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) LCD Unit (1080) 6 mm ThinkPad 760 (9546, 9547)
  • Page 410: 1100 System Board Assembly

    Rear IR (1090) Note: In step 1, gently pushing the shaded area ( ), lift the switch cover halfway up ( ), as shown. Then pull the switch lever out to remove ( IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 411 Notes: 1. Step is a DSP-model-unique step. DSP models are: Models 760C/760E/760CD/760ED/760XD 2. In step , gently push the levers to avoid flexing them. ThinkPad 760 (9546, 9547)
  • Page 412 Refer to the following figure to locate the DIMM adapter card. Make sure that the connector of the DIMM adapter card is connected firmly. A loose or wrong connection causes memory error. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 413 Other Models ThinkPad 760 (9546, 9547)
  • Page 414 When replacing: When replacing the power switch, align the power switch and power actuator in step of the following figure. Check that the power switch operates correctly before tightening any screws. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 415: 1125 Upper Shield

    1125 Upper Shield Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1100) ThinkPad 760 (9546, 9547)
  • Page 416: 1110 Video Card/Fan (Model Unique)

    If you install a incorrect video card, the LCD will not work. Check to be sure which 760ED model you are servicing. Standard Video Card 760C/760L/760E/760ED/760EL/760LD/760ELD When replacing. The following figure shows the cable routing: IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 417 760XL Note: Be careful not to touch the fan rotor when assembling or disassembling. When replacing: The following figure shows the microphone routing. ThinkPad 760 (9546, 9547)
  • Page 418 Enhanced Video Card In step , turn the video card upside down to disconnect the cable in step IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 419 For Model 760XD, remove the fan as follows. Note: Be careful not to touch the fan rotor when assembling or disassembling. ThinkPad 760 (9546, 9547)
  • Page 420: 1135 External Diskette Drive Connector

    Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1100) Upper Shield (1125) Video Card (1110) 760CD/760LD/760E/760ED/760EL/760ELD/760XL/760XD IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 421: 1120 Dc/Dc Card

    1120 DC/DC Card Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1100) Upper Shield (1125) Video Card (1110) 760XL/760XD : DC/DC Card : Air Duct Other Models...
  • Page 422 When replacing: Make sure that the microphone cable does not catch between the system board and the spacer on the DC/DC card. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 423: 1130 Dsp Card/ Audio (Ess) Card

    1130 DSP Card/ Audio (ESS) Card Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1100) Upper Shield (1125) Video Card (1110) DC/DC Card (1120) Notes: 1.
  • Page 424 2. When replacing the DSP card or the audio (ESS) card, make sure that the connector on the card is not loose. If the connector does not connect properly, no sound will be produced. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 425 Thick-Type Models (Other Models and 760E) When replacing: 1. The following figure shows the cable routing for models 760XL/760XD. 2. When replacing the DSP card or the audio (ESS) card, make sure that the connector on the card is not loose.
  • Page 426: 1140 Cpu Card

    Keyboard Unit (1070) LCD Unit (1080) Front IR and Rear IR (1090) System Board Assembly (1100) Upper Shield (1125) Video Card (1110) DC/DC Card (1120) DSP Card / Audio (ESS) Card (1130) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 427 Be careful Connect the CPU card using the exact procedure shown in the figures, and make sure that the two CPU card connectors are connected properly. If these connectors are not connected, you cannot power on the computer. Do not apply any extra force to the shaded area of the CPU card when connecting.
  • Page 428: 1150 System Board And Pcmcia Slot Assembly

    FRU. 5. Be sure to unlock both ends of the PCMCIA connector before removing the PCMCIA slot assembly from the system board ( IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 429 Models 760XL/760XD ThinkPad 760 (9546, 9547)
  • Page 430 Other Models IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 431: 1160 Palm Rest

    1160 Palm Rest Top Cover (1060) Keyboard Unit (1070) Turn the keyboard upside down. 5 mm, Flathead 4 mm 4 mm Turn the keyboard right-side up. ThinkPad 760 (9546, 9547)
  • Page 432: 1170 Keyboard, Information Panel

    Note: When pulling the lever off the foot , separate the lower part of the lever from the foot by inserting a pointed device through the hole in the foot. 4 mm IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 433 ThinkPad 760 (9546, 9547)
  • Page 434: 1180 Keyboard Cable

    Note: When pulling the lever off the foot , separate the lower part of the lever from the foot by inserting a pointed device through the hole in the foot. 4 mm IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 435 Notes: 1. When removing the latch from the keyboard base push both ends of the latch simultaneously. 2. When replacing the keyboard cable, place the cable correctly, as shown by the artwork in the circle. ThinkPad 760 (9546, 9547)
  • Page 436: 1190 Keyboard Card

    1190 Keyboard Card Battery Pack (760C/760L/760E/760EL) (1020) Diskette Drive/CD-ROM Drive (1020) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) Palm Rest (1160) 4 mm IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 437: 1200 Backup Battery, Speaker, Standby Battery

    1200 Backup Battery, Speaker, Standby Battery Diskette Drive/CD-ROM Drive (1020) Battery Pack (1030) Hard Disk Drive (1040) Top Cover (1060) Keyboard Unit (1070) Palm Rest (1160) Keyboard Card (1190) Safety Notice 4: Translation on page 11 The lithium battery can cause a fire, explosion, or severe burn.
  • Page 438 Backup Battery for Standby Battery for Speaker Note: When replacing the speakers, backup battery, and standby battery, position the cables as shown. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 439: Lcd Removal And Replacement

    LCD Removal and Replacement This section discusses removal and replacement procedure for the LCD unit of the ThinkPad 760x series. After removing the LCD unit, check its part number; then go to the appropriate section: P/N 29H9226 (12.1 SVGA): There are two types of LCDs with the part number 29H9226.
  • Page 440: Lcd Unit, 12.1 Svga (P/N 29H9226, Asm P/N 29H9029)

    LCD cover. Be careful not to break the latches. Step Length (Quantity) Memo M2.5 x 8 mm (4) M2 x 4.3 mm (6) Flat head Note: Make sure you use the correct screw when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 441 ThinkPad 760 (9546, 9547)
  • Page 442: 1020 Lcd Panel, Interface Cable Assembly

    The LCD panel is latched to the rear cover. Remove the LCD panel by bending the rear cover in step . Too much force will break the rear cover. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 443 ThinkPad 760 (9546, 9547)
  • Page 444: 1030 Hinges

    1030 Hinges LCD Cover (1010) LCD Panel (1020) (with interface cable assembly) Step Length (Quantity) Memo M2 x 4.3 mm (4) Note: Make sure you use the correct screw when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 445: 73H6599)

    LCD Unit, 12.1 SVGA (P/N 29H9226, ASM P/N 73H6599) 2010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful not to break the latches.
  • Page 446 Lift the LCD front cover slightly; then remove the microphone cable. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 447: 2020 Lcd Panel

    2020 LCD Panel LCD Cover (2010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Lift the LCD panel slightly and disconnect the connector for the interface cable. If there is kapton tape on the rear of the panel, remove it.
  • Page 448 Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected . A loose or incorrect connection can cause a serious problem. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 449: 2030 Interface Cable Assembly, Hinges

    2030 Interface Cable Assembly, Hinges LCD Cover (2010) LCD Panel (2020) : When replacing the interface cable assembly : When replacing the hinges Step Length (Quantity) Memo M2 x 4.3 mm (4) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547)
  • Page 450 When replacing Replace the kapton tape as shown below. Position the microphone cable as shown. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 451: Lcd Unit, 10.4 Svga (P/N 29H9227)

    LCD Unit, 10.4 SVGA (P/N 29H9227) 3010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful not to break the latches.
  • Page 452 Lift the LCD front cover slightly; then remove the microphone cable. When replacing Position the microphone cable as shown.below. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 453: 3020 Lcd Panel, Interface Cable Assembly

    3020 LCD Panel, Interface Cable Assembly LCD Cover (3010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Step Length (Quantity) Memo M2.5 x 4 mm (1) M2 x 4.3 mm (2) Note: Make sure you use the correct screw when replacing.
  • Page 454 Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected . A loose or incorrect connection can cause a serious problem. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 455: 3030 Hinges

    3030 Hinges LCD Cover (3010) LCD Panel (3020) (with interface cable assembly) Step Length (Quantity) Memo M2.5 x 4 mm (2) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547)
  • Page 456: Lcd Unit, 10.4 Vga (P/N 46H5355)

    LCD cover. Be careful not to break the latches. Step Length (Quantity) Memo M2.5 x 6 mm (2) M2 x 5 mm (2) Note: Make sure you use the correct screw when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 457 Lift the LCD front cover slightly; then remove the microphone cable. When replacing Position the microphone cable as shown. ThinkPad 760 (9546, 9547)
  • Page 458: 4020 Lcd Panel

    Be careful not to scratch or soil the surface of the LCD panel when replacing it. Step Length (Quantity) Memo M2 x 4.3 mm (2) Note: Make sure you use the correct screw when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 459 Lift the LCD panel slightly ; then disconnect the flexible cable When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card. Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected .
  • Page 460: 4030 Interface Cable Assembly, Hinges

    : When replacing the hinges Step Length (Quantity) Memo M2.5 x 4 mm (3) Note: Make sure you use the correct screw when replacing. When replacing Don't locate the core under the LCD panel. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 461: Lcd Unit, 11.3 Dstn (P/N 39H6232)

    LCD Unit, 11.3 DSTN (P/N 39H6232) 5010 LCD Cover Notes: 1. Be careful not to scratch the LCD cover when removing the screw covers 2. The LCD cover has several latches. Release these latches; then remove the LCD cover. Be careful not to break the latches.
  • Page 462 Lift the LCD front cover slightly; then remove the microphone cable. When replacing Position the microphone cable as shown. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 463: 5020 Lcd Panel

    5020 LCD Panel LCD Cover (5010) Note Be careful not to scratch or soil the surface of the LCD panel when replacing it. Step Length (Quantity) Memo M2.5 x 6 mm (3) Note: Make sure you use the correct screw when replacing. ThinkPad 760 (9546, 9547)
  • Page 464 Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected . A loose or incorrect connection can cause a serious problem. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 465: 5030 Interface Cable Assembly, Hinges

    5030 Interface Cable Assembly, Hinges LCD Cover (5010) LCD Panel (5020) : When replacing the interface cable assembly : When replacing the hinges ThinkPad 760 (9546, 9547)
  • Page 466: Lcd Unit, 12.1 Xga

    LCD cover. Be careful not to break the latches. Step Length (Quantity) Memo M2.5 x 9 mm (2) M2.5 x 6 mm (2) Note: Make sure you use the correct screw when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 467 Lift the LCD front cover slightly; then remove the microphone cable. ThinkPad 760 (9546, 9547)
  • Page 468: 6020 Lcd Panel

    Be careful not to scratch or soil the surface of the LCD panel when replacing it. Step Length (Quantity) Memo M2.5 x 6 mm (2) Note: Make sure you use the correct screw when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 469 Lift the LCD panel a bit; then disconnect the interface cable connector. When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card. Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected .
  • Page 470: 6030 Interface Cable Assembly, Hinges

    : When replacing the interface cable assembly : When replacing the hinges Remove the kapton tape in step Step Length (Quantity) Memo M2.5 x 4 mm (2) Note: Make sure you use the correct screw when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 471 When replacing Replace the kapton tape as shown below. Position the microphone cable as shown. ThinkPad 760 (9546, 9547)
  • Page 472: Lcd Unit, 12.1 Svga (P/N 82H8496)

    LCD cover. Be careful not to break the latches. Step Length (Quantity) Memo M2.5 x 9 mm (2) M2.5 x 6 mm (2) Note: Make sure you use the correct screw when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 473 Lift the LCD front cover slightly; then remove the microphone cable. ThinkPad 760 (9546, 9547)
  • Page 474: 7030 Lcd Panel

    If there is kapton tape on the rear of the panel, remove it. Step Length (Quantity) Memo M2.5 x 6 mm (2) Note: Make sure you use the correct screw when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 475 When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card. Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected . A loose or incorrect connection can cause a serious problem.
  • Page 476: 7040 Interface Cable Assembly, Hinges

    : When replacing the interface cable assembly : When replacing the hinges Remove the kapton tape in step Step Length (Quantity) Memo M2.5 x 4 mm (2) Note: Make sure you use the correct screw when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 477 When replacing Replace the kapton tape as shown below. Position the microphone cable as shown below. ThinkPad 760 (9546, 9547)
  • Page 478: Lcd Unit, 12.1 Svga (P/N 11J8867, Asm P/N 11J8855)

    Step Length (Quantity) Memo M2.5 x 9 mm (2) M2.5 x 6 mm (2) M2 x 4.3 mm (6) Flat head Note: Make sure you use the correct screw when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 479 Lift the LCD front cover slightly; then remove the microphone cable. ThinkPad 760 (9546, 9547)
  • Page 480: 8020 Lcd Panel

    If there is kapton tape on the rear of the panel, remove it. Step Length (Quantity) Memo M2.5 x 6 mm (2) Note: Make sure you use the correct screw when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 481 When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card. Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected . A loose or incorrect connection can cause a serious problem.
  • Page 482: 8030 Interface Cable Assembly, Hinges

    LCD Panel (8020) : When replacing the interface cable assembly : When replacing the hinges Step Length (Quantity) Memo M2 x 4.3 mm (4) Note: Make sure you use the correct screw when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 483 When replacing Position the microphone cable as shown. ThinkPad 760 (9546, 9547)
  • Page 484: 46H5723)

    Step Length (Quantity) Memo M2.5 x 9 mm (2) M2.5 x 6 mm (2) M2 x 4.3 mm (6) Flat head Note: Make sure you use the correct screw when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 485 Lift the LCD front cover slightly; then remove the microphone cable. ThinkPad 760 (9546, 9547)
  • Page 486: 9020 Lcd Panel

    If there is kapton tape on the rear of the panel, remove it. Step Length (Quantity) Memo M2.5 x 6 mm (2) Note: Make sure you use the correct screw when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 487 When replacing Attention: 1. The inverter card is very fragile, and flexing the inverter card can seriously damage the card. Carefully connect the interface cable as shown. 2. Carefully ensure the inverter card is securely connected . A loose or incorrect connection can cause a serious problem.
  • Page 488: 9030 Interface Cable Assembly, Hinges

    LCD Panel (9020) : When replacing the interface cable assembly : When replacing the hinges Step Length (Quantity) Memo M2 x 4.3 mm (4) Note: Make sure you use the correct screw when replacing. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 489 When replacing Replace the kapton tape as shown below. Position the microphone cable as shown. ThinkPad 760 (9546, 9547)
  • Page 490: Locations

    Security Keyhole Release Latches Front Infrared Port Built-in Speaker Front Palm Rest TrackPoint III Removable Diskette Drive or CD-ROM Drive (model-unique) CD-ROM Eject Button (CD-ROM model) Fn Key LCD Indicator Panel Volume Control IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 491: Rear View

    Rear View Rear Door Connector Door MIDI/Joystick Port (model-unique) External Diskette Drive Connector (model-unique) Rear Infrared Port Air Duct (Model unique) System Expansion Connector Power Shutdown Switch External Display Connector Parallel Connector Serial Connector Power Jack Option Cover Headphone Jack Microphone/Line-in Jack Modem/Fax Port Video In/Out Ports (model-unique)
  • Page 492: Inside View

    Inside View Modem/Fax Port Release Latch UltraBay Battery Pack Memory Slot Security Latch Removable Hard Disk Drive IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 493: Bottom View

    Bottom View Memory Slot (Model unique) Serial Number ThinkPad 760 (9546, 9547)
  • Page 494: Power-On Password Connector

    Power-On Password Connector : Power-On Password Connector IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 495: Parts Listing 760 (9546, 9547)

    Parts Listing 760 (9546, 9547) Model 760C (9546) ThinkPad 760 (9546, 9547)
  • Page 496 29H9193 AV Cover 29H9189 Modem Cover Lock 39H7028 Modem Cover 39H7030 Blank Cover for EMEA 29H9187 Front IR Assembly 29H9215 Diskette Drive (3-mode) 29H9230 Diskette Drive Removable Strap 29H9237 Lower Shield 29H9202 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 497 Index Parts (760C) CPU Card (90 MHz, Pentium) 29H9198 (U.S.-9546, model U21, U22, U2A, U2B) CPU Card (120 MHz, Pentium) 29H9297 (U.S.-9546, model U27, U28, U2H, U2J) Heat Sink (Pentium 90MHz) 39H7005 (U.S.-9546, model U21, U22, U2A, U2B) Heat Sink (Pentium 120MHz) 39H7006 (U.S.-9546, model U27, U28, U2H, U2J) See Misc.
  • Page 498: Model 760Cd (9546)

    Model 760CD (9546) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 499 Index Parts (760CD) LCD Assembly (12.1 TFT) 29H9226 Standby Battery 29H9497 LCD Indicator Assembly Cover 39H7036 LCD Indicator Assembly 29H9220 Volume Knob 39H7037 See Keyboard Misc. Parts Keyboard Foot 39H7038 Keyboard FPC Bracket 39H7035 See Keyboard Misc. Parts TrackPoint III Cap 84G6536 Keyboard (See Keyboard Section) Upper Shield Case...
  • Page 500 Wall Plug 85G2367 Microphone 66G7871 AC Adapter (35W) 85G6701 For Japan 85G6699 Keyboard Misc. Parts 39H7105 Misc. Parts 29H9235 (Includes the following:) Modem Holder Modem Lever DSP Holder Rear IR Lens S-Video Bracket IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 501 Keyboard Assembly Arabic 29H9076 Belgian 29H9074 Canadian French 29H9082 Czech 29H9292 Danish 29H9073 Dutch 29H9071 French 29H9067 German 29H9065 Greek 29H9080 Hebrew 29H9077 Hungary 29H9291 Italian 29H9069 Japanese 29H9083 New World Spanish 29H9081 Norwegian 29H9075 Portuguese 29H9078 Polish 29H9290 Russian 29H9084 Slovak 29H9293...
  • Page 502: Model 760E (9546) (Cd Nonupgradable Type)

    Model 760E (9546) (CD Nonupgradable Type) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 503 Check the Type There are two types of 760E: Both come with an FDD built-in, but only one model is upgradable with an internal CD-ROM drive. The nonupgradable type 760E model has the FDD built-in space that is thick enough to install only an FDD.
  • Page 504 DIMM Cover 69H8422 DIMM Adapter Card (8 MB) 83H7126 (U.S.-9546, model U4A) DIMM Adapter Card (Blank) 83H7124 (U.S.-9546, model U4B) Lower Spacer 29H9194 FDD Blank Bezel 29H9239 FDD Bezel 29H9196 Option Cover 29H9193 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 505 Index Parts (760E CD Nonupgradable Type) AV Cover 29H9189 Modem Cover Lock 39H7028 Modem Cover 39H7030 Blank Cover for EMEA 29H9187 Front IR Assembly 29H9215 Diskette Drive (3-mode) 29H9230 Diskette Drive (4-mode, for Japan) 29H9372 Diskette Drive Removable Strap 29H9237 Lower Shield 29H9202 CPU Card (120 MHz, Pentium)
  • Page 506: Model 760E (9546) (Cd Upgradable Type) Or 760Ed

    Model 760E (9546) (CD Upgradable Type) or 760ED IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 507 Check the Model There are two models each for the 760E (CD upgradable type) and 760ED. The LCD thick model is the 760E/760ED with the thickness of 54.3 mm (2.14 inches). The LCD slim model is the 760E/760ED with the thickness of 50.7 mm (2.00 inches).
  • Page 508 Hard Disk Drive (1.2 GB) 85G8549 (U.S.-9546, model U3A, U3B, U3L) Hard Disk Drive (1.4 GB) 82H8884 Hard Disk Drive (2.1 GB) 82H8489 (U.S.-9546, model U9A, U9B) EMI Sheet 39H7031 Rear Connector Door 29H9186 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 509 Index Part (760E CD Upgradable Type or 760ED) Base Cover (760E thick type) 46H6043 For Japan 46H6044 Base Cover (760ED) 39H6248 For Japan 39H6233 PC Card Door 29H9238 Name Label 66G9228 Game Port Bracket 82H8895 (9546, model U9B only) Thermal Rubber Sheet 82H8966 DIMM Cover 69H8422...
  • Page 510 (Includes the following:) Modem Holder Modem Lever Rear IR Lens S-Video Bracket Video Bracket Misc. Parts (760ED) 29H9235 (Includes the following:) Modem Holder Modem Lever DSP Holder Rear IR Lens S-Video Bracket IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 511 Keyboard Assembly Arabic 29H9076 Belgian 29H9074 Canadian French 29H9082 Danish 29H9073 Dutch 29H9071 French 29H9067 German 29H9065 Greek 29H9080 Hebrew 29H9077 Italian 29H9069 Japanese 29H9083 New World Spanish 29H9081 Norwegian 29H9075 Portuguese 29H9078 Russian 29H9084 Spanish 29H9072 Swedish or Finnish 29H9070 Swiss 46H5989...
  • Page 512: Model 760L (9547)

    Model 760L (9547) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 513 Index Parts (760L) LCD Assembly (10.4 TFT) 46H5355 Standby Battery 29H9497 LCD Indicator Assembly Cover 39H7036 LCD Indicator Assembly 29H9220 Volume Knob 39H7037 See Keyboard Misc. Parts Keyboard Foot 39H7038 Keyboard FPC Bracket 39H7035 See Keyboard Misc. Parts TrackPoint III Cap 84G6536 Keyboard (See Keyboard Section) Upper Shield Case...
  • Page 514 Keyboard Unit (See Keyboard Unit Section) Top Cover 29H9183 AC Adapter (35W) 85G6701 For Japan 85G6699 Keyboard Misc. Parts 39H7039 Misc. Parts 46H5366 (Includes the following:) Modem Holder Modem Lever Rear IR Lens IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 515: Model 760Ld (9547)

    Model 760LD (9547) Misc. ThinkPad 760 (9546, 9547)
  • Page 516 39H7027 Modem Cover 39H7029 Blank Cover for EMEA 29H9188 Front IR Assembly 29H9215 Diskette Drive (3-Mode) 29H9230 Diskette Drive(4-Mode Japan) 29H9372 Diskette Drive Removable Strap 29H9237 CD-ROM Drive 39H7424 Lower Shield 29H9202 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 517 Index Parts (760LD) CPU Card (90 MHz, Pentium) 29H9198 (U.S.-9547, model U31, U3A, U3R) CPU Card (120 MHz, Pentium) 29H9297 Heat Sink (Pentium 90MHz) 39H7005 (U.S.-9547, model U31, U3A, U3R) Heat Sink (Pentium 120MHz) 39H7006 See Misc. Parts Modem Bracket Assembly 46H5360 DC/DC Card 83H5375...
  • Page 518 Japanese 29H9415 New World Spanish 29H9413 Norwegian 29H9407 Portuguese 29H9410 Polish 39H6976 Russian 29H9416 Slovak 39H6979 Spanish 29H9404 Swedish or Finnish 29H9402 Swiss 46H5990 Turkish 29H9411 U.K. English 29H9396 U.S. English 29H9395 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 519: Model 760El Or 760Eld (9547)

    Model 760EL or 760ELD (9547) ThinkPad 760 (9546, 9547)
  • Page 520 FDD Connector Cable 29H9003 System Board 11J8234 (U.S.-9547, model U3F, U48, U4F, U4H, U4R, U4S, U6F, U6G, U6R) System Board- SVGA 11J7660 (U.S.-9547, model U4G, U4K, U4T) System Board- DSTN 11J8234 (U.S.-9547, model U6H) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 521 Index Parts (760EL/760ELD) PC Card Slot 46H6031 Eject Button 46H6028 Battery Pack (Li-ion) 29H9232 HDD Removable Strap 29H9236 Hard Disk Drive (810 MB) 29H9366 (U.S.-9547, model U3F, U6F, U6G, U6R) Hard Disk Drive (1.08 GB) 29H9367 (U.S.-9547, model U48, U4F, U4H, U4R, U4S) Hard Disk Drive (1.2 GB) 29H9228 Hard Disk Drive (1.4 GB)
  • Page 522 AC Adapter (35W, Slim U.S., Japan) 85G6705 For EMEA/AP 85G6701 For EMEA/AP Slim 3-Prong 85G6735 Keyboard Misc. Parts 39H7105 Misc. Parts 64H5367 (Includes the following:) Modem Holder Modem Lever DSP Holder Rear IR Lens IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 523 Keyboard Assembly Arabic 29H9076 Belgian 29H9074 Canadian French 29H9082 Danish 29H9073 Dutch 29H9071 French 29H9067 German 29H9065 Greek 29H9080 Hebrew 29H9077 Italian 29H9069 Japanese 29H9083 New World Spanish 29H9081 Norwegian 29H9075 Portuguese 29H9078 Russian 29H9084 Slovak 29H9293 Spanish 29H9072 Swedish or Finnish 29H9070 Swiss 46H5989...
  • Page 524: Model 760Xl (9547)

    Model 760XL (9547) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 525 Index Parts (760XL) LCD Assembly (12.1, TFT) 46H5725 Standby Battery 29H9497 LCD Indicator Assembly Cover 69H8403 LCD Indicator Assembly 46H5889 Volume Knob 69H8404 See Keyboard Misc. Parts Keyboard Foot 39H7038 Keyboard FPC Bracket 39H7035 See Keyboard Misc. Parts TrackPoint III Cap 84G6536 Keyboard (See Keyboard Section) Upper Shield Case...
  • Page 526 For U.S/Canada/LA/Japan 85G6705 For EMEA/AP 85G6735 Keyboard Misc. Parts 39H7105 Misc. Parts 46H5367 (Includes the following:) Modem Holder Modem Lever DSP Holder Rear IR Lens Screw for Fan 46H5766 Name Label 46H5767 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 527 Keyboard Assembly Arabic 29H9076 Belgian 29H9074 Canadian French 29H9082 Danish 29H9073 Dutch 29H9071 French 29H9067 German 29H9065 Greek 29H9080 Hebrew 29H9077 Italian 29H9069 Japanese 29H9083 New World Spanish 29H9081 Norwegian 29H9075 Portuguese 29H9078 Russian 29H9084 Spanish 29H9072 Swedish or Finnish 29H9070 Swiss 46H5989...
  • Page 528: Model 760Xd (9546)

    Model 760XD (9546) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 529 Index Part (760XD) LCD Assembly (12.1, XGA, TFT) 46H5735 Standby Battery 29H9497 LCD Indicator Assembly Cover 46H5736 LCD Indicator Assembly 46H5889 Volume Knob 69H8404 See Keyboard Misc. parts Keyboard Foot 39H7038 Keyboard FPC Bracket 39H7035 See Keyboard Misc. parts TrackPoint III Cap 84G6536 Keyboard (See Keyboard Section) Upper Shield Case...
  • Page 530 85G6701 For EMEA/AP Slim 3-Prong 85G6735 Keyboard Misc. Parts 39H7105 Misc. Parts 29H9235 (Includes the following:) Modem Holder Modem Lever DSP Holder Rear IR Lens Screw for Fan 46H5766 Model Label 46H5767 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 531 Keyboard Assembly Arabic 29H9076 Belgian 29H9074 Canadian French 29H9082 Danish 29H9073 Dutch 29H9071 French 29H9067 German 29H9065 Greek 29H9080 Hebrew 29H9077 Italian 29H9069 Japanese 29H9083 New World Spanish 29H9081 Norwegian 29H9075 Portuguese 29H9078 Russian 29H9084 Spanish 29H9072 Swedish or Finnish 29H9070 Swiss 46H5989...
  • Page 532: Lcd Parts List

    LCD Parts List LCD Unit, 12.1 SVGA (P/N 29H9226, ASM P/N 29H9029) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 533 LCD Cover Group 46H5710 Note Includes the following parts: 1 Slide Knob 2 Front Cover 3 Screw Cap, Large 4 Guide (R/L) 5 Hinge Cover (R/L) 7 Rear Cover Screw Cap Screw Tape Hinge Group 46H5714 Note Includes the following parts: 6 Hinge (R/L) Screw Cap Interface Cable Group...
  • Page 534: 73H6599)

    LCD Unit, 12.1 SVGA (P/N 29H9226, ASM P/N 73H6599) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 535 LCD Cover Group 46H5711 Note Includes the following parts: 1 Screw Cap, Large 2 Front Cover 3 Guide (R/L) 5 Hinge Cover (R/L) 7 Rear Cover 8 Slide Knob Screw Cap Screw Tape Hinge Group 46H5714 Note Includes the following parts: 6 Hinge (R/L) Screw Cap Interface Cable Group...
  • Page 536: Lcd Unit, 10.4 Svga (P/N 29H9227)

    LCD Unit, 10.4 SVGA (P/N 29H9227) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 537 LCD Cover Group 46H5712 Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Slide Knob Screw Cap Screw Tape Hinge Group 46H5715 Note Includes the following parts: 5 Hinge (R/L) Screw Cap Interface Cable Assembly 46H5719...
  • Page 538: Lcd Unit, 10.4 Vga (P/N 46H5355)

    LCD Unit, 10.4 VGA (P/N 46H5355) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 539 LCD Cover Group 46H5712 Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Slide Knob Screw Cap Screw Tape Hinge Group 46H5715 Note Includes the following parts: 5 Hinge (R/L) Screw Cap Interface Cable Group 46H5720...
  • Page 540: Lcd Unit, 11.3 Dstn (P/N 39H6232)

    LCD Unit, 11.3 DSTN (P/N 39H6232) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 541 LCD Cover Group 46H5713 Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 8 Slide Knob Screw Cap Screw Tape Hinge Group 46H5716 Note Includes the following parts: 5 Hinge (R/L) Screw Cap Interface Cable Group 46H5721...
  • Page 542: Lcd Unit, 12.1 Xga (P/N 82H8486)

    LCD Unit, 12.1 XGA (P/N 82H8486) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 543 LCD Cover Group 82H8891 Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Bracket Spacer 8 Slide Knob Screw Cap Screw Tape Hinge Group 82H8892 Note Includes the following parts: 5 Hinge (R/L) Screw Cap Interface Cable Group...
  • Page 544: Lcd Unit, 12.1 Xga

    LCD Unit, 12.1 XGA (P/N 46H5735, ASM P/N 46H5731) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 545 LCD Cover Group 46H5736 Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Bracket Spacer 8 Slide Knob Screw Cap Screw Tape Hinge Group 82H8892 Note Includes the following parts: 5 Hinge (R/L) Screw Cap Interface Cable Group...
  • Page 546: Lcd Unit, 12.1 Svga (P/N 82H8496)

    LCD Unit, 12.1 SVGA (P/N 82H8496) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 547 LCD Cover Group 82H8891 Note Includes the following parts: 1 Front Cover 2 Guide (R/L) 4 Hinge Cover (R/L) 6 Rear Cover 7 Bracket Spacer 8 Slide Knob Screw Cap (4) Screw Tape Hinge Group 82H8892 Note Includes the following parts: 5 Hinge (R/L) Screw Cap Interface Cable Group...
  • Page 548: Lcd Unit, 12.1 Svga (P/N 46H5725)

    LCD Unit, 12.1 SVGA (P/N 46H5725) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 549 LCD Cover Group 46H5726 Note Includes the following parts: 1 Screw Cap, Large 2 Front Cover 3 Guide (R/L) 5 Hinge Cover (R/L) 7 Rear Cover 8 Slide Knob Screw Cap Screw Tape Hinge Group 46H5714 Note Includes the following parts: 6 Hinge (R/L) Screw Cap Interface Cable Group...
  • Page 550: 11J8855)

    LCD Unit, 12.1 SVGA (P/N 11J8867, ASM P/N 11J8855) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 551 LCD Cover Group 11J8868 Note Includes the following parts: 1 Screw Cap, Large 2 Front Cover 3 Guide (R/L) 5 Hinge Cover (R/L) 7 Rear Cover 9 Slide Knob Screw Cap Screw Tape Hinge Group 11J8869 Note Includes the following parts: 6 Hinge (R/L) Screw Cap Interface Cable Group...
  • Page 552: Common Or Option Parts List

    Denmark 59G1042 Finland 54F0715 France 4525652 Germany 59G1056 Malaysia 59G1066 Netherlands 80G3480 Norway 59G1044 New Zealand 80G4584 PRC and Hong Kong 54F0693 Sweden 54F0717 Switzerland 59G1057 Taiwan 59G1067 Thailand 59G1064 U.K. 59G1045 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 553 PSTN Cable Austria 58G4386 Australia 58G4343 Belgium 58G4346 Denmark 58G4333 Finland 58G4334 France 58G4335 Germany 58G4347 U.S., Thailand, Malaysia, Singapore, and Hong Kong 43G3398 Netherlands 58G4340 New Zealand and PRC 58G4332 Norway 58G4334 Sweden 58G4336 Switzerland 58G4348 U.K. 58G4345 ThinkPad 760 (9546, 9547)
  • Page 554 85G1530 Quick Charger Cable 85G1531 Second HDD Tray 29H9295 Small Car-Battery Adapter 84G4359 Travel Charger Assembly 85G1530 Wall Plug 85G2367 SO-DIMM 8 MB 42H2767 SO-DIMM 16 MB 42H2768 SO-DIMM 32 MB 42H2769 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 555 Numeric Keypad Belgian 95F5741 Canadian French 95F5466 Danish 95F5467 Dutch 95F5467 French 95F6313 German 95F6314 Greek 95F5467 Hebrew 95F5741 Icelandic 95F5467 Italian 95F6316 Japanese 79F6401 Norwegian 95F5467 Spanish 95F6315 Swedish or Finnish 95F5468 Swiss (French) 95F5711 Swiss (German) 95F5715 Turkish 95F5467 U.K.
  • Page 556 Japan, 2-prong 85G6665 Hong Kong, Singapore, U.K. 25H2215 France, Germany, Spain 25H2209 Italy 25H2223 Australia, New Zealand 25H2205 Denmark 25H2211 Israel 25H2225 Bangladesh, Pakistan, Sri Lanka, 25H2213 South Africa Switzerland 25H2221 Thailand 25H2219 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 557 2-Prong Slim Colombia, U.S., Venezuela 13H5264 Korea 13H5264 Japan 13H5273 Hong Kong, Singapore, U.K. 14F0033 France, Germany, Spain 13H5270 Italy 13H5270 Australia, New Zealand 13H5276 Denmark 13H5270 Israel 13H5270 Bangladesh, Pakistan, Sri Lanka, 13H5279 South Africa Switzerland 13H5270 Thailand 13H5264 3-Prong Slim Colombia, U.S., Venezuela 76H3516...
  • Page 558 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 559: Thinkpad Selectadock Docking System

    ... Parts Listing SelectaDock (3547) ..Options ....Copyright IBM Corp. 1997...
  • Page 560: Read This First

    The servicer must include the following in the parts exchange form or part return form that is attached to the returned FRU. 1. Name and phone number of servicer. 2. Date of service. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 561 3. Date when part failed. 4. Date of purchase. 5. Failure symptoms, error codes appearing on display, and beep symptoms. 6. Procedure index and page number in which failing FRU was detected. 7. Failing FRU name and part number. 8. Machine type, model number, and serial number. 9.
  • Page 562: General Preparation

    5. Check that the SCSI ID is set correctly. 6. Test and correct any computer problems before you test it with IBM ThinkPad Dock I. Use the computer documentation to resolve any computer problems. 7. Test the computer with the external keyboard, external display, mouse, and parallel and serial device connectors.
  • Page 563: Checkout Guide

    Checkout Guide Use the following procedure as a guide for computer problems. Note: The diagnostic tests are intended to test only IBM products. Non-IBM products, prototype cards, or modified options can give false errors and invalid system responses. Important When the Problem Determination Procedure in the operation manual that is supplied with the adapter or device says “Have the system unit serviced”, this...
  • Page 564: Power Supply

    To verify that the power supply is operating correctly, do the following: 1. Power-off the computer and disconnect the IBM ThinkPad Dock I power cord. 2. Remove all internal and external devices, and the computer from the IBM ThinkPad Dock I.
  • Page 565 6. Connect the power cord. 7. Check the voltages at connector 1. 8. Disconnect the power cord. 9. Remove power supply connector 2 from the main card. 10. Install jumpers between pins 6 and 8, and pins 1 and 17 of connector 2. 11.
  • Page 566: Printer

    Refer to the printer service manual. If the printer self-test runs correctly, connect a wrap plug on the parallel connector on the rear of IBM ThinkPad Dock I and run the advanced diagnostic tests to determine the failing FRU.
  • Page 567: External Display

    Note: If the replaced parts did not resolve the problem, put the original parts back in the IBM ThinkPad Dock I. Do not replace non-defective parts. 1. Adapter 2. Main Card of IBM ThinkPad Dock I External Display If the screen is rolling, replace the external display.
  • Page 568: External Keyboard

    FRUs in the following order one at a time until the problem is corrected. Note: If the replaced parts did not resolve the problem, put the original parts back in the IBM ThinkPad Dock I. Do not replace non-defective parts.
  • Page 569: How To Run The Diagnostics

    Note: If the replaced parts did not resolve the problem, put the original parts back in the IBM ThinkPad Dock I. Do not replace non-defective parts. a. Keyboard cable b. Main card of IBM ThinkPad Dock I How to Run the Diagnostics Use either the TrackPoint III or the cursor move keys to interact with the tests.
  • Page 570 De-allocation support is done only by the POST for memory errors. All unrecoverable memory errors that occur during normal operation cause an interrupt to the operating system. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 571: Running Diagnostics

    Run the diagnostics after you have completed the installation of the IBM ThinkPad Dock I and SCSI devices to verify these devices work correctly. Do the following: 1. Power-off the computer, the IBM ThinkPad Dock I, and external SCSI devices.
  • Page 572: Testing The Expansion Unit

    Test Selection Menu Select one: 1. Run the test one time 2. Run the test Enter F1=Help F3=Exit 2. Select an item on the screen and follow the instructions that appear on the screen. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 573: Testing The Scsi Subsystem

    Testing the SCSI Subsystem Note: If a SCSI adapter is installed in an PCI adapter card slot, remove it before running the SCSI diagnostic program. 1. When you select Test SCSI Subsystem on the Main Menu, the diagnostics program checks the system configuration for SCSI devices and displays the following if no SCSI controller is found.
  • Page 574 SCSI CD-ROM SCSI Optical Drive or No Device The IBM ThinkPad Dock I SCSI controller appears as ID7 on the screen. 5. If a SCSI device exists and a test media is required to test the SCSI device, the following pop-up menu appears (shows the case of a SCSI tape drive).
  • Page 575 SCSI Subsystem Diagnostics Utility V2.1 SCSI Devises Test Menu Select one 1.All (device name) (ID0) (device name) (ID1) (device name) (ID2) (device name) (ID3) Insert a scratch TAPE in the drive. (device name) (ID4) (device name) (ID5) (device name) (ID6) (device name) (ID7) (device name)
  • Page 576 (ID0) (device name) (ID1) (device name) device name (ID2) (device name) (ID3) IDn: Test Failed (device name) (ID4) (device name) (ID5) (device name) (ID6) (device name) (ID7) (device name) (ID8) Enter F3=Exit IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 577: Symptom-To-Fru Index

    6. Check all power supply voltages before you replace the main card, riser card, and audio card of the IBM ThinkPad Dock I. (See “Power Supply” on page 552.)
  • Page 578: Numeric Error Codes

    202: Memory line error 2. Main card 00–15. 203: Memory line error 16–23. 205: Memory test failure on on-board memory. 221: ROM to RAM remap error. See “External Keyboard” on page 556. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 579 Symptom/Error IBM ThinkPad Dock I FRUs Sequence of Actions 1. Before changing any devices, run the diagnostic test. (See the “How to Run the Diagnostics” on page 557.) 2. FDD external attachment kit 3. Diskette drive assembly 4. Riser card 11XX, 12XX 1.
  • Page 580: Diagnostic Error Codes

    ID is displayed. The device ID indicates suspected device. Icon Device Suspected Device System Board Keyboard SystemBoard Math Coprocessor Pointing Device Memory Memory Display Enhanced Video Display MPEG Hard Disk Drive HDD-1 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 581 Icon Device Suspected Device Hard Disk in UltraBay HDD-2 External Hard Disk Drive HDD-3 Diskette Drive FDD-1 External Diskette Drive FDD-2 PCMCIA PCMCIA-1 External PCMCIA PCMCIA-2 Parallel Parallel 011, Serial Serial CD-ROM CDROM-1 External CD-ROM CDROM-2 Infrared Audio (ESS) Audio ThinkPad SelectaDock Docking System...
  • Page 582 2. Diskette Drive (FDD-2) 3. Main Card 4. Riser Card 1. Reseat the Hard Disk Drive in IBM ThinkPad Dock I (HDD-3) 2. Hard Disk Drive in IBM ThinkPad Dock I (HDD-3) 3. Main Card PCMCIA-2 (Replicator) CD-ROM Drive CD-ROM Drive in SelectaDock If the problem still remains after replacement of the FRUs, go to “Undetermined Problems”...
  • Page 583: Beep Symptoms

    LCD Group on indicator does not turn 2. Main Card 3. Go to “Power Supply” on page 552. LCD (IBM ThinkPad Dock I) 1. 2.5-inch hard disk for the hard disk drive stays drive in the UltraBay of the IBM ThinkPad...
  • Page 584: Power-Related Symptoms

    Install the second Note: The HDD-3 icon hard disk drive on indicates the the computer. 2.5-inch ThinkPad b. Remove the hard hard disk drive disk password. installed in IBM ThinkPad Dock I. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 585: Undetermined Problems

    1. Power-off the computer. 2. Remove or disconnect one at a time the following adapters or devices from IBM ThinkPad Dock I. (Do not isolate adapters or devices that are known to be good.) a. Non-IBM devices.
  • Page 586: Fru Removals And Replacements

    Establish personal grounding by touching a ground point with one hand before touching these units. Note: An electrostatic discharge (ESD) strap must be used to establish personal grounding. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 587: 1010 Selectadock I

    1010 SelectaDock I Make sure the security key is in the unlock position. 1020 Rear Panel / Option Card Cover (Option) Rear Panel: ThinkPad SelectaDock Docking System...
  • Page 588 Option Card Cover (If installed) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 589 1030 Upper Cover SelectaDock Base Model I (1010) Rear Panel / Option Card Cover (1020) Inside view Step Length (Quantity) Memo M 2.6 x 5 mm (2) Self tap, Black M 2.6 x 5 mm (1) Self tap M 2.6 x 8 mm (3) Black ThinkPad SelectaDock Docking System...
  • Page 590: 1040 Fan Assembly

    M 2.6 x 5 mm (3) Self tap M 2.6 x 5 mm (2) Self tap 1050 LCD Panel SelectaDock Base Model I (1010) Rear Panel / Option Card Cover (1020) Upper Cover (1030) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 591: 1060 Power Unit

    1060 Power Unit SelectaDock Base Model I (1010) Rear Panel / Option Card Cover (1020) Upper Cover (1030) Connector of the LCD Panel (1050) Step Length (Quantity) Memo M 3 x 5 mm (1) M 2.6 x 5 mm (1) M 2.6 x 8 mm (1) M 2.6 x 4 mm (2) ThinkPad SelectaDock Docking System...
  • Page 592: 1070 Riser Card/Main Board

    M 2.6 x 6 mm (2) connector M 2.6 x 8 mm (2) connector M 2.6 x 8 mm (1) M 2.6 x 3 mm (1) Precision screw M 2.6 x 8 mm (1) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 593 Step Length (Quantity) Memo M 2 x 4 mm (2) Flat head Step Length (Quantity) Location a: M 2.6 x 5 mm (1) b: M 2.5 x 3 mm (3) Bottom of the base cover Procedure continued on the next page. ThinkPad SelectaDock Docking System...
  • Page 594 Step Length (Quantity) Location M 2.6 x 4 mm (2) Self tap IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 595: Locations

    Locations SelectaDock Base Model I Front View Security Lock Lock Indicator PC Card Lock Right-Hand Hole Computer Catch Slit Computer Lock Left-Hand Hole Ejector Docking Connector ThinkPad SelectaDock Docking System...
  • Page 596 Rear View Mouse/Pointing Device Connector Keyboard/Numeric Keypad Connector Kensington Lock Keyhole Parallel Connector Power Jack Line-Out Jack Serial Connector External Display Connector External Diskette Drive Connector Expansion Connector IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 597: Selectadock I

    SelectaDock I Front View PCMCIA Slot PC Card Lock Slide SelectaDock Base Model I Lock UltraBay Connector 1 UltraBay Connector 2 Feature Jumper Blank Bezel Status Indicator Docking Guide Docking Connector ThinkPad SelectaDock Docking System...
  • Page 598 Rear View Power Connector MIDI/Joystick Jack SCSI Connector Line-Out Jack ISA Adapter Card Slot PCI Adapter Card Slot IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 599: System Status Indicators

    System Status Indicators Docked Power On Suspend Mode Diskette Drive In-use Hard Disk In-use Attention ThinkPad SelectaDock Docking System...
  • Page 600: Parts Listing Selectadock (3547)

    Parts Listing SelectaDock (3547) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 601: Options

    Upper Cover 39H7419 Fan ASM 39H7420 Riser Card ASM 39H7421 LCD ASM Base Cover ASM 39H7418 Main Board ASM 39H7422 Power Supply Unit 39H7417 Option Card Cover 39H7423 Miscellaneous Kit 39H7431 (Includes the following:) Screws Spacers Clamps SelectaDock Base Model I 39H7416 Options Tape Drive Kit...
  • Page 602 Japan, 3-pin 65F0031 Hong Kong, Singapore, U.K. 14F0033 France, Germany, Spain 13F9979 Italy 14F0069 Australia, New Zealand 13F9940 Denmark 13F9997 Israel 14F0087 Bangladesh, Pakistan, Sri Lanka, 14F0015 South Africa Switzerland 14F0051 Thailand 1838574 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 603: Common Devices Checkout

    ..Using the Front Panel ... . Troubleshooting ....Copyright IBM Corp. 1997...
  • Page 604: External Diskette Drive Test

    1. Power-off the computer and display. 2. Disconnect the display signal cable. 3. Power-on the display. 4. Set the contrast to its maximum position. 5. Set the brightness control to the center detent position. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 605: External Keyboard/Auxiliary Input Device Checkout

    Note: On ThinkPad Models 700, 700C, 720C, 720C, do the following: 1. Video card 2. System board External Keyboard/Auxiliary Input Device Checkout The following auxiliary input devices may be available for IBM ThinkPad models. – Numeric keypad – Mouse (PS/2 compatible) – External keyboard (with Keyboard/Miniature...
  • Page 606: Fax/Modem Checkout

    Note: PCMCIA cards can be inserted and removed while the system is powered on. – Power-on the system. – Insert the IBM Data/FAX Modem diskette into the default diskette drive. – If you are servicing a High Speed Internal Data/Fax Modem (Models FC3632 and FC3650), at the DOS prompt (for example, A:\), type IBMDIAG;...
  • Page 607 006 (continued) – Have the customer transmit a call. WAS THE CALL TRANSMITTED SUCCESSFULLY? Yes No Go to Step 011. – Have the customer receive an incoming call on the modem. WAS THE INCOMING CALL RECEIVED? Yes No Go to Step 014. The diagnostic tests have completed successfully.
  • Page 608: Printer Checkout

    3. If the advanced diagnostic tests (with the wrap plug installed) do not detect a failure, replace the printer cable. If the problem is not corrected, replace the system board. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 609: Port Replicator Checkout

    Port Replicator Checkout Use the following procedure to isolate a port replicator problem. A port replicator attaches to the system expansion connector at the rear of the computer. 1. Power-off the computer. 2. Remove the failing devices from the replicator. 3.
  • Page 610: Trackpoint Checkout

    1. Reseat the keyboard cables. 2. Replace the keyboard. 3. Replace the interposer card (355x, 360x, 750x, 755x). 4. Replace keyboard control card (720). 5. Replace the system board. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 611: Tv Tuner

    TV Tuner The TV Tuner Pack (hereafter called TV Tuner) is an option for watching TV programs or videos on the IBM TFT color notebook computer. The computer changes to TV reception when the removable diskette drive is replaced with the TV Tuner.
  • Page 612: Using The Front Panel

    Increases the value of parameters, Channel Number, Color, Tint, Brightness, Contrast, Auto Tuning Sensitivity, On-screen Message Selection. Down Decreases the value of parameters, Channel Number, Color, Tint, Brightness, Contrast, Auto Tuning Sensitivity, On-screen Message Selection. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 613 Function Function Selects a function mode to adjust each function parameter. (See “Using the Function Key” on page 601.) TV/Ext Switches the displayed video source between the receiving TV broadcast program and external devices such as VCR, video camera recorder, laser disk, and so on.
  • Page 614 Tuner receives weak and strong TV signals. To set , press Time On-Screen Message appears : On-Screen Message appears for 3 seconds. To , press : On-Screen Message always appears. To set press IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 615 Power-on the TV Tuner: Use the ThinkPad Features program or PS2.EXE. to power-on the TV Tuner; then power-on the internal device in the diskette drive compartment. If power for the internal device is turned off when the TV Tuner is set up, nothing appears on the LCD display.
  • Page 616: Troubleshooting

    Channel number Select your favorite mode for the is always on-screen message. (See page 601.) displayed or is not displayed. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 617: Common Parts Listing

    Common Parts Listing This section contains FRUs common to most IBM portable, laptop, and notebook computers. External Diskette Drives 5.25-Inch Diskette Drive: 360KB External (4869-001) 72X6759 360KB External (4869-501) 72X6768 1.2MB External (4869-002) 15X7993 1.2MB External (4869-502) 15X7994 5.25-Inch Drive Adapter 72X6757 5.25-Inch Drive Adapter/A...
  • Page 618 Norwegian 1391409 Portuguese 1391410 Russian/Cyrillic 1395622 Spanish 1391405 Swedish/Finnish 1391411 Swiss 1391412 Swiss/French 1395881 Swiss/German 1395882 Turkish 1393286 U.K. English 1391406 U.S. English (E/ME/A use only) 1396790 U.S. English 1392090 Yugoslavian 1393669 IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 619 Optional Enhanced Keyboards (101/102 Key) with PS/2 Style Cable 59G7980 with AT Style Cable 59G7981 with 25mm PS/2 Trackball 59G7982 with 25mm Serial Trackball 59G9757 Keybutton Kits (101/102 Key) Keybutton Kits (R), Belgian 1392033 Keybutton Kits (R), Canadian French 1392032 Keybutton Kits (R), Danish 1392026 Keybutton Kits (R), Dutch...
  • Page 620 14F0087 Bangladesh, Pakistan, South Africa, 14F0015 Sri Lanka Switzerland 14F0051 Thailand 1838574 Japan 79F2755 Display and Monitor Information Display and monitor information is separately available from IBM or an IBM Authorized Dealer. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 621: Miscellaneous Information

    Field Replaceable Unit (replaceable part) GPIB General Purpose Interface Bus (IEEE 348) General Services Administration Hard Disk Drive Height Integrated Drive Electronics Integrated Circuit IEEE Institute of Electrical and Electronics Engineers International Electrotechnical Commission Initial Machine Load Copyright IBM Corp. 1997...
  • Page 622 Video Electronics Standards Association Video Graphics Array (640x480x16) Vital Product Data VRAM Video Random Access Memory WORM Write Once, Read Many Media Extended Graphics Array (1024 x 768 x 256) Luminance/Chrominance Signal (Pertains to Video) IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 623: Send Us Your Comments

    We want to know your opinion about this manual (part number 84H8099). Your input will help us to improve our publications. Please photocopy this survey, complete it, and then fax it to IBM HMM Survey at 919-543-8167 (USA). Name Phone Number 1. Do you like this manual?
  • Page 624: Do You Need Technical References

    Desktop computers are available on the World Wide Web. These publications can be viewed online in BookManager format, or they can be downloaded as PostScript files. Go to http://www.pc.ibm.com/cdt and then select the “Technical information” topic. IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 625: Problem Determination Tips

    Problem Determination Tips Due to the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions. Machine type and model Processor or hard disk upgrades Failure symptom...
  • Page 626: Phone Numbers, U.s. And Canada

    800-237-5511 OS/2 Support Services 800-284-5933 Prodigy 914-962-0310 Prodigy User Questions 800-547-1283 Technical Coordinator Program SystemXtra for Personal Systems LAN Automated Distribution/2 OS/2 Bulletin Board OS/2 Application Assistance Center 800-551-2832 Technical Solutions Magazine IBM Mobile Systems - ThinkPad HMM Volume 3...
  • Page 627 IBM Canada Customer and Servicer Support Number Information 800-661-PSMT Business Partner Marketing Support 905-316-5556 Business Partner Marketing Support - Toronto 514-938-6048 Business Partner Marketing Support - French 800-465-4YOU Customer Relations 800-IBM-SERV Customer Service Dispatch 800-263-2769 Customer Service Parts 800-465-2222 Customer Support Center (ISC)
  • Page 628: Notices

    Notices References in this publication to IBM products, programs, or services do not imply that IBM intends to make these available in all countries in which IBM operates. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used.
  • Page 629 The following terms are trademarks or service marks of other companies as follows: ActionMedia Intel Corporation Digital Communications Associates, Inc. Intel Intel Corporation Intel486 Intel Corporation Lexmark Lexmark International, Inc. Mylar E. I. du Pont de Nemours and Company Microsoft Microsoft Corporation Intel Corporation PCMCIA...
  • Page 630 Part Number: 84H8099 Printed in U.S.A.

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