Check External
Items
Check Internal
Items
Troubleshooting Your HP Visualize Personal Workstation
If Your Personal Workstation Does Not Start Properly
If Your Personal Workstation Does Not Start
Properly
Display is Blank and There Are No Error Messages
If your display is blank and there are no error messages when you turn
on your Personal Workstation, follow this procedure:
1. Check the LCD screen (refer to "Using HP MaxiLife to Diagnose
Problems").
2. Check external items.
3. Check internal items.
Be sure the following external items are functioning properly:
• Check that the computer and display are turned on. (The power light
should be illuminated.)
• Check the display's contrast and brightness settings.
• Make sure that all cables and power cords are firmly plugged in.
• Make sure the power outlet is working.
If the Personal Workstation still does not start properly, follow this
procedure to check the internal items:
1. Turn off the display, the computer, and all external devices.
2. Unplug all power cords and cables, noting their positions. Disconnect
the Personal Workstation from any telecommunications network.
3. Remove the cover and check the following items:
LCD Error
Messages
Check all internal cables
Chapter 3
Action
Ensure they are correctly
attached and firmly in place.
Reference
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