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Sony XAV-AX3250 Operating Instructions Manual
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Sony XAV-AX3250 Operating Instructions Manual

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AV RECEIVER
Owner's Record
The model and serial numbers are located on the bottom of the
unit.
Record the serial number in the space provided below.
Refer to these numbers whenever you call upon your Sony dealer
regarding this product.
Model No. XAV-AX3200/XAV-AX3250
Serial No.
To cancel the demonstration (Demo) display, see page 7.
Pour annuler l'affichage de démonstration (Démo), reportez-
vous à la page 7.
Para cancelar la pantalla de demostración (Demostración),
consulte la página 7.
XAV-AX3200/XAV-AX3250
Operating Instructions
Mode d'emploi
Manual de instrucciones
XAV-AX3200(UC)/XAV-AX3250(UC)
https://rd1.sony.net/help/ev/xav-ax32/h_zz/
5-027-260-11(1)
GB
FR
ES

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Summary of Contents for Sony XAV-AX3250

  • Page 1 The model and serial numbers are located on the bottom of the unit. Record the serial number in the space provided below. Refer to these numbers whenever you call upon your Sony dealer regarding this product. Model No. XAV-AX3200/XAV-AX3250 Serial No.
  • Page 2 If you have any questions about this product: FOR THE CUSTOMERS IN THE USA. NOT APPLICABLE IN CANADA, INCLUDING IN THE Visit: https://www.sony.com/electronics/support Contact: Sony Customer Information Service Center PROVINCE OF QUEBEC. at 1-800-222-7669 POUR LES CLIENTS AUX ÉTATS-UNIS. NON...
  • Page 3 The remote commander contains a coin/ Caution button cell battery. If the coin/button cell battery is IN NO EVENT SHALL SONY BE LIABLE FOR ANY swallowed, it can cause severe internal burns in just INCIDENTAL, INDIRECT OR CONSEQUENTIAL 2 hours and can lead to death.
  • Page 4 Guide to Parts and Controls Main Unit and Remote Commander Main unit  / (previous/next) The VOL (volume) + button has a tactile dot. Functions differently depending on the selected  Display/touch screen source:  HOME – [Radio]: select a preset station. Displays the HOME screen (page 6).
  • Page 5  / (previous/next) RM-X170 remote commander / (fast-reverse/fast-forward) Functions differently depending on the selected The remote commander can be used to operate the source: audio controls. For menu operations, use the touch – [Radio]: select a preset station. screen. – [SXM] (SiriusXM): select a preset channel. –...
  • Page 6  Status indication Screen Displays Lights up when the sound is attenuated. Playback screen: Indicates the signal strength status of the connected SiriusXM Connect Vehicle Tuner. Lights up when the Bluetooth® signal is on. Flashes when the connection is in progress.
  • Page 7 Touch [General], then touch [Demo] to set to [OFF]. To exit the setup menu, touch (back) twice. Updating the Firmware To update the firmware, visit the support site, then follow the online instructions. URL: https://www.sony.com/am/support Note During the update, do not remove the USB device.
  • Page 8 Notes on LCD panel • Do not get the LCD panel wet or expose it Additional Information to liquids. This may cause a malfunction. Precautions • Do not press down hard on the LCD panel • Power antenna (aerial) extends automatically. as doing so can distort •...
  • Page 9 Keep the lithium battery out of the reach of children. Should Notice on license the battery be swallowed, immediately consult a doctor. This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to announce the...
  • Page 10 Compatible BLUETOOTH Profiles* Specifications A2DP (Advanced Audio Distribution Profile) 1.3 AVRCP (Audio Video Remote Control Profile) 1.3 HFP (Handsfree Profile) 1.6 FOR THE CUSTOMERS IN THE USA. NOT PBAP (Phone Book Access Profile) 1.1 APPLICABLE IN CANADA, INCLUDING IN THE Corresponding codec: SBC, AAC PROVINCE OF QUEBEC.
  • Page 11 The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license. Other trademarks and trade names are those of their respective owners.
  • Page 12 Parts List for Installation Connection/Installation   Power supply leads (1) Mounting screw (5 × max. 9 mm Cautions × max. in)) (4) • Do not install this unit in a car that has no ACC position. The display of the unit does not turn off even after turning the ignition off, and this causes battery drain.
  • Page 13 Connection • To prevent short circuits, insulate leads with a cover or tape. • Note that the unit may be damaged if it is connected incorrectly or by short circuits at the leads. Subwoofer* Power amplifier* Rear view camera* * from a steering wheel remote control* Satellite radio tuner...
  • Page 14  To the parking brake switch lead *1 Not supplied *2 Speaker impedance: 4 Ω to 8 Ω × 4 The mounting position of the parking brake *3 RCA pin cord (not supplied) switch lead depends on your car. *4 Depending on the type of car, use an adaptor for the Be sure to connect the parking brake lead (light steering wheel remote control (not supplied).
  • Page 15 Making an improper connection may damage the Notes unit. • When mounting on the dashboard, remove the visor clip URL: https://www.sony.com/am/support carefully from the microphone , then attach the flat- • Consulting the dealer or an experienced mount base  to the microphone .
  • Page 16 Connect the installed mini-jack A/V cable to You may not be able to install this unit in some Japanese cars. In such a case, consult your Sony the Video Output terminal of the A/V device. dealer.
  • Page 17 If you have any questions/problems regarding this product, try the following: Read Troubleshooting in Help Guide (online manual). Please contact (U.S.A. only); Call 1-800-222-7669 URL https://www.SONY.com ©2021 Sony Corporation Printed in Thailand https://www.sony.net/...
  • Page 18 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Use this manual if you encounter any problems, or have any questions. Note: The picture above is for the North America region. Actual product may vary depending on the region. Getting Started Guide to Parts and Controls...
  • Page 19 Listening to the Radio Listening to the Radio Tuning Using Radio Option Functions Listening to the SiriusXM Radio (XAV-AX3200(UC)/XAV-AX3250(UC)) Listening to the SiriusXM Radio Tuning Channels for SiriusXM Tuning the Channel by Inputting its Channel Number Tuning the Channel from the Channel List or Category List...
  • Page 20 Useful Functions Apple CarPlay Android Auto™ WebLink™ Using Gesture Command Settings Basic Setting Operation General Settings (General) Sound Settings (Sound) Visual Settings (Visual) BLUETOOTH Settings (Bluetooth) Additional Information Canceling the Demonstration Mode Updating the Firmware Precautions Supported Formats for USB Playback About iPhone Notice on License Maintenance...
  • Page 21 The radio reception is poor. / Static noise occurs. The stations cannot be received. (XAV-AX3200(E)/XAV-AX3200(E17)/XAV-AX3200(IN)) PTY displays [PTY not found.]. Seek starts after a few seconds of listening. (XAV-AX3250(EUR)) There are no traffic announcements. (XAV-AX3250(EUR)) DAB/DAB+ Radio (XAV-AX3250(EUR)) Stations cannot be received.
  • Page 22 No sound is output from the car speakers during a handsfree call. A/V playback The connected A/V device cannot be played. SiriusXM Connect Vehicle Tuner (XAV-AX3200(UC)/XAV-AX3250(UC)) A mature channel is not blocked although parental control setting has been made. Apple CarPlay The Apple CarPlay icon does not appear on the HOME screen.
  • Page 23 DAB radio (XAV-AX3250(EUR)) Support Websites Customer Support Websites About the “Support by Sony” App 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 24 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Main Unit and Remote Commander Main unit The VOL (volume) + button has a tactile dot. RM-X170 remote commander (XAV-AX3200(UC)/XAV-AX3200(E)/XAV-AX3200(E17)/XAV- AX3200(IN)/XAV-AX3250(UC)) The remote commander can be used to operate the audio controls. For menu operations, use the touch screen.
  • Page 25 Receptor for the remote commander (previous/next) Functions differently depending on the selected source: [Radio]: select a preset station. [SXM] (SiriusXM): select a preset channel. (XAV-AX3200(UC)/XAV-AX3250(UC)) [DAB+]: select a preset station. (XAV-AX3250(EUR)) [USB]: move to the previous/next file. [Bluetooth]: move to the previous/next file.
  • Page 26 SRC (source) Changes the source. Each time you press this button, a selectable source is displayed in a popup on the current display. MODE Selects the radio band. VOL (volume) +/− Related Topic Screen Displays 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 27 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Screen Displays Playback screen: HOME screen: OPTION screen: 1. Status indication Icon in the Detail display Lights up when the sound is attenuated. (attenuate) (Alternative Lights up when AF (Alternative Frequencies) is available. (XAV-AX3250(EUR)) Frequencies)
  • Page 28 AX3250(EUR)) Announcement) (DAB Lights up when a DAB announcement is available. (XAV-AX3250(EUR)) announcement) Indicates the signal strength status of the DAB radio. (XAV-AX3250(EUR)) (DAB) Indicates the signal strength status of the connected SiriusXM Connect Vehicle Tuner. (XAV- (SiriusXM) AX3200(UC)/XAV-AX3250(UC)) Lights up when the BLUETOOTH signal is on. Flashes when the connection is in progress.
  • Page 29 Icon in the display Name Bluetooth WebLink Rear Camera A/V IN Phone Settings XAV-AX3250(EUR): Icon in the display Name Android Auto Apple CarPlay Radio DAB+ Bluetooth Phone WebLink A/V IN Rear Camera Settings XAV-AX3200(E)/XAV-AX3200(E17)/XAV-AX3200(IN): Icon in the display Name Android Auto*...
  • Page 30 Turns off the monitor. When the monitor is turned off, touch any part of the display to turn it back on. (EXTRA BASS) Changes the EXTRA BASS setting. (EQ10/Subwoofer) Changes the EQ10/Subwoofer setting. Related Topic General Settings (General) Sound Settings (Sound) 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 31 Touch [Language], then set the display language. Touch [Demo] repeatedly to select [OFF] to disable the demonstration mode. Touch [Set Date/Time], then set the date and time. XAV-AX3250(EUR): skip to step 6. After setting the date and time, touch [OK]. XAV-AX3200(E)/XAV-AX3200(E17)/XAV-AX3200(IN): proceed to step 5.
  • Page 32 Before connecting the device, turn down the volume of this unit; otherwise, a loud sound may result. Related Topic Pairing and Connecting with a BLUETOOTH Device Connecting with a Paired BLUETOOTH Device 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 33 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Pairing and Connecting with a BLUETOOTH Device When connecting a BLUETOOTH device for the first time, mutual registration (called “pairing”) is required. Pairing enables this unit and other devices to recognize each other. Place the BLUETOOTH device within 1 m (3 ft) of this unit.
  • Page 34 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 35 While streaming BLUETOOTH audio, you cannot connect from this unit to the mobile phone. Connect from the mobile phone to this unit instead. To capture your voice during handsfree calling You need to install the microphone (supplied). 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 36 The picture from the rear view camera connected to the CAMERA IN terminal is displayed when: The back lamp of your car lights up (or the shift lever is set to The R (reverse) position). You press HOME,then touch [Rear Camera]. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 37 Tune in manually. Touch and hold to continuously skip frequencies. F. Preset numbers Select a preset station. Swipe right/left to show the other preset stations. Touch and hold to store the current frequency in that preset. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 38 While receiving the station that you want to store, touch and hold the desired preset number. To receive stored stations Select the band, then touch the desired preset number. Related Topic Listening to the Radio 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 39 Selects a program type from the PTY list to search for a station broadcasting the selected program type. (Only available during FM reception.) To receive emergency announcements (XAV-AX3250(EUR)) With the AF or TA function on, emergency announcements will automatically interrupt the currently selected source.
  • Page 40 Note The activation process usually takes 10 to 15 minutes, but may take up to an hour. Your radio will need to be turned on and receiving the SiriusXM signal to receive the activation message. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 41 Open the SXM option menu. G. Preset numbers Select a preset channel. Swipe right/left to show the other preset channels. Touch and hold to store the current channel in that preset. H. Category name, content information 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 42 Alternatively, press ENTER on the remote commander. Input the channel number, then touch [OK]. Alternatively, input with the number buttons (0 to 9) and press ENTER on the remote commander. Related Topic Tuning Channels for SiriusXM 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 43 Tuning the Channel from the Channel List or Category List Touch (list) on the SiriusXM radio screen. The category list appears. Touch the desired category. To tune from the channel list, touch [All Channels]. Touch the desired channel. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 44 To change the passcode Touch (option), touch [Pass Code Change], then enter your current passcode. Enter your new passcode, then touch [OK]. The passcode confirmation display appears. Enter your new passcode again, then touch [OK]. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 45 (option) on the SiriusXM radio screen. [Channel Direct Select] Tunes the desired channel by inputting its channel number directly. [Parental Control] Sets the parental lock to on or off. [Pass Code Change] Changes the passcode for the Parental Control feature. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 46 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Listening to the DAB/DAB+ Radio Press HOME, then touch [DAB+]. Hint Set [Antenna Power] to [ON] (default) or [OFF] depending on the type of DAB antenna (aerial) (not supplied). When [DAB+] is selected for the first time after performing the factory reset, the auto tune starts automatically. Allow the auto tune to finish.
  • Page 47 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 48 To store a station manually While receiving the station that you want to store, touch and hold the desired preset number. To receive stored stations Touch the desired preset number. Related Topic Using DAB Option Functions 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 49 The station list appears. Touch the desired station. To search from playback screen Touch SEEK+/− to switch to the previous/next station. To update the station list Touch (list), then touch [Auto Tune]. Related Topic Using DAB Option Functions 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 50 [Information] Displays the currently selected station group name, station name, PTY type of the station, etc. [Antenna Power] Supplies power to the DAB antenna (aerial) input terminal: [ON], [OFF]. Related Topic Using Radio Option Functions 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 51 Playback starts. To remove the USB device Turn the unit off or turn the ignition switch to the ACC off position, then remove the USB device. Related Topic Supported Formats for USB Playback Customer Support Websites 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 52 To match the volume level of the BLUETOOTH device to other sources You can reduce the volume level differences between this unit and the BLUETOOTH device: During playback, touch (option), then set [Input Level] between −6 and +6. Related Topic Connecting with a Paired BLUETOOTH Device 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 53 Turn off the A/V device. Turn down the volume on the unit. Connect the A/V device to the A/V IN terminal on the unit. Press HOME, then touch [A/V IN]. Turn on the A/V device. Playback starts. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 54 During playback, touch (repeat) or (shuffle) repeatedly until the desired play mode appears. Playback in the selected play mode may take time to start. Available play modes differ depending on the selected sound source and connected device. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 55 (list). The list screen of the currently played item appears. When connecting the USB device to the USB port, touch (audio) or (video) to list up by file type. Touch the desired item. Playback starts. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 56 Enlarges the picture horizontally, while fitting captions in the screen. Audio Input Level Adjusts the volume level differences between this unit and the connected device: −10 to +15. (Available only when the parking brake is applied.) 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 57 Note The handsfree calling functions are not available when the Apple CarPlay or Android Auto function is activated. In this case, use the handsfree calling functions of the application. Related Topic Preparing a Bluetooth® Device 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 58 The ringtone and talker's voice are output from the front speakers. To select the speakers for handsfree calling, press HOME, then touch [Settings] and select [Phone Call Sound] in [Sound]. To reject/end a call Touch (end a call). Related Topic Preparing a Mobile Phone 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 59 (contacts) and select a phone number you want to store in the Favorites. The confirmation display appears. Touch [Add to Favorites]. Touch the desired preset in the Favorites to store the phone number. The contact is stored in the Favorites. Related Topic Preparing a Mobile Phone 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 61 (speaker/phone) to switch the phone call audio between the unit and mobile phone. Note Depending on the mobile phone, this operation may not be available. To answer an incoming call automatically Touch (option), then set [Auto Answer] to [ON]. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 62 Use of the Apple CarPlay logo means that a vehicle user interface meets Apple performance standards. Apple is not responsible for the operation of this vehicle or its compliance with safety and regulatory standards. Please note that the use of this product with iPhone may affect wireless performance. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 63 To connect an Android phone, use an appropriate connection cable (not supplied). Press HOME, then touch the Android Auto icon. The Android Auto interface will be displayed full-screen on the display of the unit. Touch and control the applications. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 64 The WebLink™ display appears on the display of the unit. Touch and control the applications. Hint You can switch the app between Apple CarPlay/Android Auto and WebLink™ if these apps are installed on your iPhone/Android phone. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 65 Swipe upwards Radio reception: receive stored stations (go forward). SiriusXM reception (XAV-AX3200(UC)/XAV-AX3250(UC)): tune the next preset (preset +). Swipe downwards Radio reception: receive stored stations (go backward). SiriusXM reception (XAV-AX3200(UC)/XAV-AX3250(UC)): tune the previous preset (preset −). 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 66 To return to the previous display Touch (back). To switch to the playback screen Touch (return to the playback screen). Related Topic General Settings (General) Sound Settings (Sound) Visual Settings (Visual) BLUETOOTH Settings (Bluetooth) Canceling the Demonstration Mode 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 67 Activates the demonstration: [OFF], [ON]. Date/Time Item Detail Sets the date and clock time: [Auto(RDS)], [Manual]. Set Date/Time (XAV-AX3250(EUR)): [Auto(DAB)], [Manual]. Date Format Selects the format: [DD-MM-YYYY], [MM-DD-YYYY], [YYYY-MM-DD]. Time Format Selects the format: [12-hour], [24-hour]. Beep Activates the operation sound: [OFF], [ON].
  • Page 68 Selects the driving position to optimize usability of Apple CarPlay and Android Auto: [Left Side], [Right Side]. Tuning Steps (XAV-AX3200(E)/XAV-AX3200(E17)/XAV-AX3200(IN)) Sets the FM/AM tuning step of your country: [50kHz/9kHz], [100kHz/10kHz], [200kHz/10kHz]. SXM Reset (XAV-AX3200(UC)/XAV-AX3250(UC)) Initializes the SiriusXM Connect Vehicle Tuner settings (preset channels/parental lock): [Reset], [Cancel]. Factory Reset Initializes all the settings to the factory settings.
  • Page 69 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 70 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Sound Settings (Sound) EXTRA BASS Reinforces bass sound in synchronization with the volume level: [OFF], [1], [2]. EQ10/Subwoofer Selects an equalizer curve and adjusts the subwoofer level. (Available when any source is selected.) Item Detail...
  • Page 71 Selects the speakers for handsfree calling: [Front], [Rear], [All]. Guidance during Call Activates the notices of Apple CarPlay through navigation guidance or alert sounds during a phone call: [ON], [OFF]. (Not available when Android Auto is connected.) Related Topic Basic Setting Operation 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 72 Dims the button illumination when the monitor is turned off: [OFF], [1], [2], [3], [4]. Touch Screen Adjust Adjusts the touch screen calibration if the touching position does not correspond with the proper item. Related Topic Basic Setting Operation 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 73 (Available only when [Bluetooth Connection] is set to [ON] and a BLUETOOTH device is connected to the unit.) Bluetooth Reset Initializes all BLUETOOTH-related settings such as pairing information, call history, history of connected BLUETOOTH devices, etc. Related Topic Basic Setting Operation 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 74 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Canceling the Demonstration Mode Press HOME, then touch [Settings]. Touch [General], then touch [Demo] to set to [OFF]. To exit the setup menu, touch (back) twice. Related Topic General Settings (General) 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 75 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Updating the Firmware To update the firmware, visit the support site, then follow the online instructions. Note During the update, do not remove the USB device. Related Topic Customer Support Websites 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 76 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Precautions Power antenna (aerial) extends automatically. When you transfer ownership or dispose of your car with the unit installed, initialize all the settings to the factory settings by performing the factory reset. Do not splash liquid onto the unit.
  • Page 77 Keep other electrical devices away from the touch screen. They may cause the touch screen to malfunction. If you have any questions or problems concerning your unit that are not covered in this Help Guide, consult your nearest Sony dealer. Related Topic General Settings (General) 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 78 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Supported Formats for USB Playback WMA (.wma)* Bit rate: 48 kbps – 192 kbps (Supports variable bit rate (VBR))* Sampling frequency* : 44.1 kHz MP3 (.mp3)* Bit rate: 48 kbps – 320 kbps (Supports variable bit rate (VBR))* Sampling frequency* : 32 kHz, 44.1 kHz, 48 kHz...
  • Page 79 Note Some files may not be played back even though their file formats are supported by the unit. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 80 Apple performance standards. Apple is not responsible for the operation of this device or its compliance with safety and regulatory standards. Please note that the use of this accessory with an Apple product may affect wireless performance. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 81 Notice on License This product contains software that Sony uses under a licensing agreement with the owner of its copyright. We are obligated to announce the contents of the agreement to customers under requirement by the owner of copyright for the software.
  • Page 82 Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type. A: Lithium battery (CR2025) + side up Note Keep the lithium battery out of the reach of children. Should the battery be swallowed, immediately consult a doctor. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 83 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Specifications FOR THE CUSTOMERS IN THE USA. NOT APPLICABLE IN CANADA, INCLUDING IN THE PROVINCE OF QUEBEC. POUR LES CLIENTS AUX ÉTATS-UNIS. NON APPLICABLE AU CANADA, Y COMPRIS LA PROVINCE DE QUÉBEC. AUDIO POWER SPECIFICATIONS CTA2006 Standard Power Output: 20 Watts RMS ×...
  • Page 84 531 kHz – 1,602 kHz (at 9 kHz step) Tuning range 530 kHz – 1,710 kHz (at 10 kHz step) AM tuning step 9 kHz/10 kHz switchable Sensitivity 32 μV XAV-AX3250(EUR): DAB/DAB+ Tuning range 174.928 MHz – 239.200 MHz Antenna (aerial) terminal External antenna (aerial) connector Tuning range 87.5 MHz –...
  • Page 85 Approx. 182 mm × 111 mm × 120 mm (7 1/4 in × 4 3/8 in × 4 3/4 in) (w/h/d) Mass Approx. 1.0 kg (2 lb 4 oz) Package contents Main unit (1) Parts for installation and connections (1 set) Remote commander (1): RM-X170 (XAV-AX3200(UC)/XAV-AX3200(E)/XAV- AX3200(E17)/XAV-AX3200(IN)/XAV-AX3250(UC))
  • Page 86 Optional SiriusXM Connect Vehicle Tuner: SXV100, SXV200, SXV300 (XAV-AX3200(UC)/XAV- accessories/equipment AX3250(UC)) Ask the dealer for detailed information. Design and specifications are subject to change without notice. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 87 The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is under license. Other trademarks and trade names are those of their respective owners.
  • Page 88 GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE. ADDITIONAL INFORMATION MAY BE OBTAINED FROM MPEG LA, L.L.C. SEE HTTP://WWW.MPEGLA.COM All other trademarks are trademarks of their respective owners. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 89 Do the following before you request a repair service. Read the relevant instruction and troubleshooting topics in this Help Guide. Issues may be resolved by updating the software. When you install the “Support by Sony” app on your smartphone, you can get software update information conveniently.
  • Page 90 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 There is no beep sound. An optional power amplifier is connected and you are not using the built-in amplifier. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 91 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The fuse has blown. / The unit makes noise when the position of the ignition is switched. The power supply leads are not matched correctly with the car’s accessory power connector. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 92 The display disappears from/does not appear on the monitor. The monitor off function is activated. Touch anywhere on the display to turn the display back on. Related Topic Main Unit and Remote Commander Screen Displays 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 93 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Menu items cannot be selected. Unavailable menu items are displayed in gray. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 94 The USB functions do not work properly. Do not use a USB extension cable as it may cause deterioration of signal quality. Use a shorter USB cable when connecting the USB device, or replace the USB cable with a new one. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 95 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The unit cannot be operated. Press and hold HOME for more than 10 seconds to restart the unit. For your safety, do not restart the unit while you are driving. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 96 The clock data on radio waves is not accurate. Press HOME, select [Settings] [General] [Date/Time] [Set Date/Time], then set to [Manual]. After that, touch (register/setup) and adjust the clock manually. Related Topic General Settings (General) 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 97 Touch one part of the touch screen at a time. If two or more parts are touched simultaneously, the touch screen will not react correctly. Calibrate the touch screen of the display. Touch the pressure sensitive screen firmly. Related Topic Visual Settings (Visual) 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 98 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Multi-touch is not recognized. Multi-touch operation is not supported on this unit. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 99 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The radio reception is poor. / Static noise occurs. Connect the antenna (aerial) firmly. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 100 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The stations cannot be received. (XAV-AX3200(E)/XAV-AX3200(E17)/XAV-AX3200(IN)) The tuning step setting has been erased. Set the tuning step again. Related Topic General Settings (General) 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 101 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 PTY displays [PTY not found.]. The current station is not an RDS station, or the radio reception is poor. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 102 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Seek starts after a few seconds of listening. (XAV-AX3250(EUR)) The station is non-TP or has a weak signal. Deactivate TA. Related Topic Using Radio Option Functions 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 103 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 There are no traffic announcements. (XAV-AX3250(EUR)) Activate TA. The station does not broadcast any traffic announcements despite being TP. Tune into another station. Related Topic Using Radio Option Functions 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 104 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Stations cannot be received. See [No Station] for details when the DAB signal cannot be received. Related Topic DAB radio (XAV-AX3250(EUR)) 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 105 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 No traffic announcements. Disable DAB announcements. Traffic announcements (TA) are not available while DAB announcements are enabled. Related Topic Using DAB Option Functions 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 106 The parking lead (light green) is not connected to the parking brake switch lead, or the parking brake is not applied. Check that the parking lead is firmly connected to the parking brake switch lead, then apply the parking brake. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 107 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The picture does not fit in the screen. The aspect ratio is fixed on the playback source. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 108 The settings for the outputs are not made correctly. The volume is too low. The ATT function is activated. The format is not supported. Check if the format is supported by this unit. Related Topic Supported Formats for USB Playback 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 109 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Sound is noisy. Keep cords and cables away from each other. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 110 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Items cannot be played. Reconnect the USB device. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 111 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The USB device takes longer to play. The USB device contains large-sized files or files with a complicated tree structure. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 112 USB devices formatted with file systems other than FAT12, FAT16, FAT32 or exFAT are unsupported.* This unit supports FAT12, FAT16, FAT32 and exFAT, but some USB device may not support all of these. For details, refer to the operating instructions of each USB device or contact the manufacturer. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 113 The smartphone connected to the USB port cannot be played. The USB connection is only available for Android phones and USB devices in MSC mode. When using a smartphone other than an Android phone, make a BLUETOOTH connection. Related Topic Preparing a Bluetooth® Device 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 114 Depending on your smartphone or mobile phone, you may need to delete this unit from the history of the connected smartphone or mobile phone, then pair them again. Related Topic Preparing a Bluetooth® Device BLUETOOTH Settings (Bluetooth) 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 115 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Connection is not possible. Check the pairing and connection procedures in the manual of the other device, etc., and perform the operation again. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 116 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The name of the detected device does not appear. Depending on the status of the other device, it may not be possible to obtain the name. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 117 The speakers are not connected to the unit. Connect the speakers to the unit. To select the speakers for ringtone, press HOME, then touch [Settings] and select [Phone Call Sound] in [Sound]. Related Topic Sound Settings (Sound) 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 118 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The talker’s voice volume is low. Raise the volume during a call. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 119 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The other party says that the volume is too low or high. Adjust the [MIC Gain] level. Related Topic Available Operations during a Call 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 120 If ambient noise other than the phone call sound is loud, try reducing this noise. Shut the window if road noise is loud. Lower the air conditioner if the air conditioner is loud. Related Topic Available Operations during a Call 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 121 The phone sound quality is poor. Phone sound quality depends on reception conditions of the mobile phone. Move your car to a place where you can enhance the mobile phone’s signal if the reception is poor. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 122 The volume of the connected BLUETOOTH device is low or high. Volume level will differ depending on the BLUETOOTH device. Reduce the volume level differences between this unit and the BLUETOOTH device. Related Topic Playing a BLUETOOTH Device 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 123 Several BLUETOOTH devices or other devices (e.g. ham radio devices) which emit radio waves are used nearby. Turn off the other devices. Increase the distance between the unit and other devices. Playback sound stops momentarily when this unit is connecting to a mobile phone. This is not a malfunction. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 124 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The connected BLUETOOTH device cannot be controlled during audio streaming. Check that the connected BLUETOOTH device supports AVRCP. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 125 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Some functions do not work. Check that the connecting device supports the functions in question. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 126 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 A call is answered unintentionally. The connecting phone is set to start a call automatically. [Auto Answer] of this unit is set to [ON]. Related Topic Available Operations during a Call 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 127 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 Pairing failed due to time out. Depending on the connecting device, the time limit for pairing may be short. Try completing the pairing within the time. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 128 The unit may not be able to pair with a previously paired BLUETOOTH device after initializing the unit if the pairing information of the unit is on the BLUETOOTH device. In this case, delete the pairing information of the unit from the BLUETOOTH device, and then pair them again. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 129 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 The BLUETOOTH function cannot be operated. Turn the ignition off. Wait for a while, then turn the ignition to the ACC position. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 130 In-Car Receiver XAV-AX3200/XAV-AX3250 No sound is output from the car speakers during a handsfree call. If the sound is output from the mobile phone, set the mobile phone to output the sound from the car speakers. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 131 Check that a mini-jack A/V cable (not supplied) is used for wiring. Using other cables with different wiring positions might result in disturbed images and sound. L: Left audio (White) R: Right audio (Red) V: Video (Yellow) G: Ground (earth) 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 132 Set [Parental Control] to [Locked] in the SXM option ( ) again. Related Topic Using SXM Option Functions 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 133 Disconnect your iPhone from the USB port and reconnect it again. Apple CarPlay may not be available in your country or region. Make sure a certified Lightning cable is used to connect your iPhone and the unit. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 134 Your Android phone needs to support Android Auto. Refer to the manual supplied with your Android phone, or visit the Android Auto website. Disconnect your Android phone from the USB port and reconnect it again. Android Auto may not be available in your country or region. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 135 Check your iPhone/Android phone and accept the disclaimers and permission to use WebLink™ on your iPhone/Android phone. Disconnect your iPhone/Android phone from the USB port and reconnect it again. Restart your iPhone/Android phone. WebLink™ may not be available in your country or region. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 136 There is no sound. / The sound is low. Your iPhone/Android phone is not connected to the unit via BLUETOOTH. Make a BLUETOOTH connection. The volume level of [Bluetooth] is low. Adjust the volume level of [Bluetooth]. 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 137 For details on the compatibility of your USB device, visit the support site. USB hub not supported USB hubs are not supported on this unit. Related Topic Supported Formats for USB Playback Customer Support Websites 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 138 Perform pairing with a BLUETOOTH device. Handsfree device is not available. A mobile phone is not connected. Connect a mobile phone. Related Topic Pairing and Connecting with a BLUETOOTH Device Connecting with a Paired BLUETOOTH Device 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 139 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 SiriusXM Connect Vehicle Tuner (XAV-AX3200(UC)/XAV-AX3250(UC)) Channel Locked Please Enter the Lock Code The channel that you have requested is Locked by the radio Parental Control feature. See “Setting a Parental Control” for more information on the Parental Control feature and how to access locked channels.
  • Page 140 In the USA, you can activate online or by calling SiriusXM Listener Care: Visit www.siriusxm.com/activatenow Call SiriusXM Listener Care at 1-866-635-2349 For Canadian Subscriptions, please contact: Visit www.siriusxm.ca/activate Call SiriusXM Customer Care at 1-888-539-7474 Related Topic Setting a Parental Control General Settings (General) 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 141 Help Guide In-Car Receiver XAV-AX3200/XAV-AX3250 WebLink™ Please install and start the WebLink Host app on your phone. For more information visit www.abaltatech.com/wl Visit www.abaltatech.com/wl, and check the detail. Related Topic WebLink™ 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 142 Check the connection of the DAB antenna (aerial) (not supplied). Check that [Antenna Power] is set to [ON]. Receiving The unit is waiting to receive a DAB station. Related Topic Listening to the DAB/DAB+ Radio Using DAB Option Functions 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 143 If you have any questions/problems regarding this product, try the following: Read Troubleshooting in this Help Guide. Please contact (U.S.A. only); Call 1-800-222-7669 https://www.SONY.com For customers in European countries Register your product online now at: https://www.sony.eu/mysony 5-027-266-11(1) Copyright 2021 Sony Corporation...
  • Page 144 News & Alerts Software updates Tutorials Tips & Tricks https://sony.net/SBS Visit the “Support by Sony” website at sony.net/SBS, and bookmark the model name of the unit, “XAV-AX3200” or “XAV- AX3250” when you visit the website. 5-027-266-11(1) Copyright 2021 Sony Corporation...

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Xav-ax3200