SyncMaster S19A350B/S19A350N/S20A350B/S20A350N/S22A350B/S22A350H/ S23A350B/S23A350H/S24A350B/S24A350H/S27A350B/S27A350H Monitor User Manual The color and the appearance may differ depending on the product, and the specifications are subject to change without prior notice to improve the performance.
The contents of this manual may not be partially or in whole reproduced, distributed or used in any form without the written permission of Samsung Electronics, Co., Ltd. The SAMSUNG logo and SyncMaster are the registered trademarks of Samsung Electronics, Co., Ltd. Microsoft, Windows and Windows NT are the registered trademarks of Microsoft Corporation.
Custody and Maintenance External Surface and Screen Maintenance Clean the product with a soft dry cloth. • Do not clean the product with an inflammable substance such as benzene or thinner or with a wet cloth. This may result in a problem with the product.
Cleaning the Monitor Cleaning the Monitor • The panel and exterior of the cutting-edge monitor scratch easily and require careful attention. Clean the monitor according to the following steps. 1. Power off the monitor and PC. 2. Disconnect the power cable from the monitor. To avoid electric shock, be sure you disconnect the cable by gripping the plug and do not touch the cable with wet hands.
Safety Precautions Icons used for safety precautions ICON NAME Warning Caution Meaning of Signs Do not perform. Do not disassemble. Do not touch. Power Related The product image used in the following pictures for your reference may look different from the actual product. Warning Avoid using a damaged power cord or plug or a loose power outlet.
Caution Avoid unplugging the power plug while the product is operating. • Otherwise, it may damage the product due to electric shock. When unplugging the power plug from the wall outlet, make sure to hold it by the plug and not by the cord.
Caution Do not let the product drop while moving it. • This may result in a problem with the product or injury. When installing the product on a console or shelf, make sure that the front of the product does not protrude out of the console or shelf. •...
Caution Avoid spraying cleansing agent directly onto the product. • This may result in discoloration or cracking of the exterior of the product or the panel coming off. Use a soft, damp cloth with a "monitor- exclusive cleansing agent" and wipe the product with it.
Page 11
Avoid moving the product by pulling the power cord or antenna cable. • Otherwise, it may result in electric shock, fire or a problem with the product due to damage to the cable. Avoid lifting up or move the product by holding only the power cord or signal cable.
Page 12
Be careful that adaptor should not be in contact with water and therefore not be wet. • This may cause a malfunction, electric shock or fire. Do not use adaptor by the waterside or outside particularly when it rains or snows. Be careful that adaptor should not be wet while cleaning floor with water.
Installing the Product Package Contents • Unpack the product and check if all of the following contents have been included. • Store the packaging box in case you need to move the Product at a later stage. Installation Manual (Not available in all locations) Power Cord HDMI Cable The cleaning cloth is supplied with black high-glossy models only.
Installing the Stand Before assembling the product, place the product down on a flat and stable surface so that the screen is facing downwards. Insert the Stand Connector into the Stand in the direction shown by the figure. Check if the Stand Connector is firmly connected. Turn the connecting screw at the bottom of the stand fully so that it is completely fixed.
Page 15
Hold the main body of the product with your hand as shown by the figure. Push the assembled stand into the main body in the direction of the arrow as shown in the figure. - Caution Avoid lifting the product holding only the stand. Disassembly is in the reverse order of the assembly.
Connecting with a PC The connecting part may differ depending on the product model. 1. Connect the product to a PC depending on the video output supported by the PC. • When the graphics card provides D-Sub (<Analog>) output • Connect the [RGB IN] port of the product to the [D-Sub] port of the PC with the D-Sub cable.
Page 17
•Connect the [HDMI IN] port of the product to the [DVI] port on your PC using the HDMI to DVI cable. The [HDMI IN] terminal is supplied for the HDMI-dedicated models only. 2. Connect the power adapter to [DC 12V/14V] on the rear of the product. Connect the power cord to the adapter and wall socket.
Connecting a HDMI cable Connect the HDMI output port of your digital output device to the [HDMI IN] port of the product using the HDMI cable. The [HDMI IN] terminal is supplied for the HDMI-dedicated models only. Installing the Product...
Kensington Lock A Kensington Lock is an anti-theft device that enables users to lock the product so that they can safely use it in public locations. Since the shape and usage of the locking device may differ depending on the model and the manufacturer, for more information, refer to the User Manual supplied with the locking device for more information.
Using the product Setting the Optimal Resolution If you turn the power on after purchasing the product, a message regarding the optimal resolution setting appears on the screen. Select a language and the optimal resolution. • The message appears up to 3 times if the resolution has not been set to the optimal resolution. •...
Standard Signal Mode Table This product delivers the best picture quality when viewed under the optimal resolution setting. The optimal resolution is dependent on the screen size. Therefore, the visual quality will be degraded if the optimal resolution is not set for the panel size. It is recommended setting the resolution to the optimal resolution of the product.
Standard Signal Mode Table This product delivers the best picture quality when viewed under the optimal resolution setting. The optimal resolution is dependent on the screen size. Therefore, the visual quality will be degraded if the optimal resolution is not set for the panel size. It is recommended setting the resolution to the optimal resolution of the product.
Standard Signal Mode Table This product delivers the best picture quality when viewed under the optimal resolution setting. The optimal resolution is dependent on the screen size. Therefore, the visual quality will be degraded if the optimal resolution is not set for the panel size. It is recommended setting the resolution to the optimal resolution of the product.
Standard Signal Mode Table This product delivers the best picture quality when viewed under the optimal resolution setting. The optimal resolution is dependent on the screen size. Therefore, the visual quality will be degraded if the optimal resolution is not set for the panel size. It is recommended setting the resolution to the optimal resolution of the product.
Standard Signal Mode Table This product delivers the best picture quality when viewed under the optimal resolution setting. The optimal resolution is dependent on the screen size. Therefore, the visual quality will be degraded if the optimal resolution is not set for the panel size. It is recommended setting the resolution to the optimal resolution of the product.
Page 26
HORIZONTAL DISPLAY MODE FREQUENCY (KHZ) IBM, 720 x 400 31.469 MAC, 640 x 480 35.000 MAC, 832 x 624 49.726 MAC, 1152 x 870 68.681 VESA, 640 x 480 31.469 VESA, 640 x 480 37.861 VESA, 640 x 480 37.500 VESA, 800 x 600 35.156 VESA, 800 x 600...
Standard Signal Mode Table This product delivers the best picture quality when viewed under the optimal resolution setting. The optimal resolution is dependent on the screen size. Therefore, the visual quality will be degraded if the optimal resolution is not set for the panel size. It is recommended setting the resolution to the optimal resolution of the product.
Page 28
HORIZONTAL DISPLAY MODE FREQUENCY (KHZ) IBM, 720 x 400 31.469 IBM, 640 x 480 31.469 MAC, 640 x 480 35.000 MAC, 832 x 624 49.726 MAC, 1152 x 870 68.681 VESA, 640 x 480 37.861 VESA, 640 x 480 37.500 VESA, 800 x 600 35.156 VESA, 800 x 600...
Standard Signal Mode Table This product delivers the best picture quality when viewed under the optimal resolution setting. The optimal resolution is dependent on the screen size. Therefore, the visual quality will be degraded if the optimal resolution is not set for the panel size. It is recommended setting the resolution to the optimal resolution of the product.
Page 30
HORIZONTAL DISPLAY MODE FREQUENCY (KHZ) IBM, 720 x 400 31.469 MAC, 640 x 480 35.000 MAC, 832 x 624 49.726 MAC, 1152 x 870 68.681 VESA, 640 x 480 31.469 VESA, 640 x 480 37.861 VESA, 640 x 480 37.500 VESA, 800 x 600 35.156 VESA, 800 x 600...
Page 31
Standard Signal Mode Table This product delivers the best picture quality when viewed under the optimal resolution setting. The optimal resolution is dependent on the screen size. Therefore, the visual quality will be degraded if the optimal resolution is not set for the panel size. It is recommended setting the resolution to the optimal resolution of the product.
Page 32
HORIZONTAL DISPLAY MODE FREQUENCY (KHZ) IBM, 640 x 350 31.469 IBM, 720 x 400 31.469 MAC, 640 x 480 35.000 MAC, 832 x 624 49.726 MAC, 1152 x 870 68.681 VESA, 640 x 480 31.469 VESA, 640 x 480 37.861 VESA, 640 x 480 37.500 VESA, 800 x 600...
Page 33
3-10 Standard Signal Mode Table This product delivers the best picture quality when viewed under the optimal resolution setting. The optimal resolution is dependent on the screen size. Therefore, the visual quality will be degraded if the optimal resolution is not set for the panel size. It is recommended setting the resolution to the optimal resolution of the product.
Page 34
HORIZONTAL DISPLAY MODE FREQUENCY (KHZ) IBM, 720 x 400 31.469 MAC, 640 x 480 35.000 MAC, 832 x 624 49.726 MAC, 1152 x 870 68.681 VESA, 640 x 480 31.469 VESA, 640 x 480 37.861 VESA, 640 x 480 37.500 VESA, 800 x 600 35.156 VESA, 800 x 600...
Page 35
3-11 Standard Signal Mode Table This product delivers the best picture quality when viewed under the optimal resolution setting. The optimal resolution is dependent on the screen size. Therefore, the visual quality will be degraded if the optimal resolution is not set for the panel size. It is recommended setting the resolution to the optimal resolution of the product.
Page 36
HORIZONTAL DISPLAY MODE FREQUENCY (KHZ) IBM, 640 x 350 31.469 IBM, 720 x 400 31.469 MAC, 640 x 480 35.000 MAC, 832 x 624 49.726 MAC, 1152 x 870 68.681 VESA, 640 x 480 31.469 VESA, 640 x 480 37.861 VESA, 640 x 480 37.500 VESA, 800 x 600...
Page 37
3-12 Standard Signal Mode Table This product delivers the best picture quality when viewed under the optimal resolution setting. The optimal resolution is dependent on the screen size. Therefore, the visual quality will be degraded if the optimal resolution is not set for the panel size. It is recommended setting the resolution to the optimal resolution of the product.
Page 38
Horizontal Frequency The time taken to scan one line from the left-most position to the right-most position on the screen is called the horizontal cycle and the reciprocal of the horizontal cycle is called the horizontal frequency. The horizontal frequency is represented in kHz. Vertical Frequency A panel must display the same picture on the screen tens of times every second so that humans can see the picture.
Page 39
3-13 Standard Signal Mode Table This product delivers the best picture quality when viewed under the optimal resolution setting. The optimal resolution is dependent on the screen size. Therefore, the visual quality will be degraded if the optimal resolution is not set for the panel size. It is recommended setting the resolution to the optimal resolution of the product.
Page 40
Horizontal Frequency The time taken to scan one line from the left-most position to the right-most position on the screen is called the horizontal cycle and the reciprocal of the horizontal cycle is called the horizontal frequency. The horizontal frequency is represented in kHz. Vertical Frequency A panel must display the same picture on the screen tens of times every second so that humans can see the picture.
If you install the device driver, you can set up the appropriate resolution and frequency for the product. The device driver is included on the CD-ROM supplied with the product. If the supplied drive file is corrupted, please visit a service center or Samsung Electronics website(http://www.samsung.com/), and download the driver. 1. Insert the driver installation CD-ROM into the CD-ROM drive.
3-15 Product Operating Buttons Product Operating Buttons • Press one of the buttons on the monitor. OSD guide will appear on the screen. • If you press a button on the front of the monitor, an OSD guide will display showing the function of the button before the menu for the pressed button appears.
Page 43
ICON Use this button to select a function. If you press the [ is switched. When the input signal is switched by pressing [ turned on, a message displaying the selected input signal appears at the top left of the screen.
3-16 Using the Screen Adjustment Menu (OSD: On Screen Display) The Screen Adjustment Menu (OSD: On Screen Display) Structure Top Menus Brightness PICTURE Coarse COLOR Color Gamma H-Position SIZE & POSI- TION Reset SETUP&RESET PC/AV Mode Menu Transpar- ency INFORMA- TION Monitor functions may vary according to models.
Page 45
Menu Controls the clarity of details of pictures displayed on the screen • This menu is unavailable when < Sharpness mode. • This menu is unavailable when < Provides preset picture settings optimized for various user environments such as editing a document, surfing the Internet, playing games,or movies and so on.
Page 46
Menu This feature allows you to see optimal screen quality according to your viewing position. When viewing the screen at an angle from below, above or the side of the monitor, by setting the appropriate mode for each position you can obtain a similar picture quality as viewing the screen directly from the front.
Page 47
Menu Accelerates the response time of the panel faster than the original response time so that moving pic- tures appear sharper and more natural. • <Normal> • <Faster> • <Fastest> Response Time • It is recommended setting the <Normal> or <Faster> when not viewing a movie. •...
Page 48
Menu Expresses natural colors more clearly without changing the picture quality using proprietary digital picture quality improvement technology developed by Samsung Electronics. • <Off> - Turns the < • <Demo> - You can compare the pictures processed by < Color •...
SIZE & POSITION Menu Moves the position of the display area on the screen horizontally. • This function is only available in Analog mode. H-Position • When a 720P, 1080i or 1080P signal is input in AV mode ,select <Screen Fit >to adjust horizontal position in 0-6 levels.
Page 50
SETUP&RESET Menu Use this function to restore the visual quality and color settings to the factory defaults. Reset • <No> - <Yes> Select a language for the OSD. Language The selected language is only applied to the product OSD. This setting does not affect the other functions of the PC.
Page 51
Menu You can set the function of the Customized Key to one of the following. Customized Key • < • <Auto> - The monitor automatically selects an input signal. • <Manual> - Users have to manually select an input signal. Auto Source Not applicable to analog (D-SUB)-or-digital (DVI)-dedicated models.
What is Natural Color ? This software works only for Samsung products and enables adjusting the displayed colors on the product and matches the colors on the product with the colors of the printed pictures. For more information, refer to the online help of the software (F1).
MagicTune What is MagicTune? MagicTune is a software program that helps with monitor adjustments by providing comprehensive descriptions of monitor functions and easy-to-understand guidelines. Users can adjust the product with the mouse and the keyboard without using the operating buttons of the product. Installing the Software 1.
Page 54
3. In the [Add/Remove] window, find and select MagicTune™so that it is highlighted. 4. Click [Change or Remove Programs] to remove the software. 5. Select [Yes] to start removing MagicTune™. 6. Wait until a message box appears informing you that the software has been removed completely. For technical support, the FAQ (frequently asked questions) or information about the software upgrade for MagicTune™, please visit our website.
MultiScreen What is MultiScreen ? MultiScreen enables users to use the monitor by partitioning multiple sections. Installing the Software 1. Insert the installation CD into the CD-ROM drive. 2. Select the MultiScreen setup program. If the pop-up screen for the software installation does not appear on the main screen, find and double-click the MultiScreen setup file on the CD-ROM.
Troubleshooting Monitor Self-Diagnosis • You can check if the product is working properly using the Self-Diagnosis function. • If a blank screen is displayed and the Power LED blinks even if the product and the PC are properly connected, perform the self-diagnosis function according to the procedures below.
Before Requesting Service Please check the following before requesting After-Sales service. If the problem continues, please contact your nearest Samsung Electronics Service Center. A blank screen appears / I cannot turn the product on Is the power cord connected properly? Is the <Check Signal Cable>...
Page 58
The color is weird / The picture is displayed in black and white Is the entire screen displayed in the same color as if viewing the screen through a cellophane paper? Is the graphics card configured correctly? The display area suddenly moves to an edge or to the center. Did you change the graphics card or the driver? Did you change the resolution and frequency appropriate to the product?
FAQ! How can I change the frequency (refresh rate) of the video signal? How can I change the resolution? How can I use the power saving function? Troubleshooting PLEASE TRY THE FOLLOWING! You have to change the frequency of the graphics card. Windows XP : Change the frequency by selecting Control →...
More Information Specifications MODEL NAME Size Panel Display area Pixel Pitch Horizontal Synchroniza- tion Vertical Display Color Optimum resolution Resolution Maximum resolution Input Signal, Terminated Maximum Pixel Clock Power Supply Signal Cable Dimensions (WxHxD) / Weight Operating Environmen- tal consider- ations Storage Tilt...
Power Saving Function This monitor has a built-in power management system called PowerSaver. This system saves energy by switching your monitor to low-power mode when it has not been used for a certain amount of time. The monitor automatically returns to normal operation when you press a key on the keyboard.
Specifications MODEL NAME Size Panel Display area Pixel Pitch Horizontal Synchroniza- tion Vertical Display Color Optimum resolution Resolution Maximum resolution Input Signal, Terminated Maximum Pixel Clock Power Supply Signal Cable Dimensions (WxHxD) / Weight Operating Environmen- tal consider- ations Storage Tilt Design and specifications are subject to change without prior notice.
Power Saving Function This monitor has a built-in power management system called PowerSaver. This system saves energy by switching your monitor to low-power mode when it has not been used for a certain amount of time. The monitor automatically returns to normal operation when you press a key on the keyboard.
Specifications MODEL NAME Size Panel Display area Pixel Pitch Horizontal Synchroniza- tion Vertical Display Color Optimum resolution Resolution Maximum resolution Input Signal, Terminated Maximum Pixel Clock Power Supply Signal Cable Dimensions (WxHxD) / Weight Operating Environmen- tal consider- ations Storage Tilt Design and specifications are subject to change without prior notice.
Power Saving Function This monitor has a built-in power management system called PowerSaver. This system saves energy by switching your monitor to low-power mode when it has not been used for a certain amount of time. The monitor automatically returns to normal operation when you press a key on the keyboard.
Specifications MODEL NAME Size Panel Display area Pixel Pitch Horizontal Synchroniza- tion Vertical Display Color Optimum resolution Resolution Maximum resolution Input Signal, Terminated Maximum Pixel Clock Power Supply Signal Cable Dimensions (WxHxD) / Weight Operating Environmen- tal consider- ations Storage Tilt Design and specifications are subject to change without prior notice.
Power Saving Function This monitor has a built-in power management system called PowerSaver. This system saves energy by switching your monitor to low-power mode when it has not been used for a certain amount of time. The monitor automatically returns to normal operation when you press a key on the keyboard.
Specifications MODEL NAME Panel Size Display area Pixel Pitch Synchroniza- Horizontal tion Vertical Display Color Resolution Optimum resolution Maximum resolution Input Signal, Terminated Maximum Pixel Clock Power Supply Signal Cable Dimensions (WxHxD) / Weight Environmen- Operating tal consider- ations Storage Tilt Design and specifications are subject to change without prior notice.
6-10 Power Saving Function This monitor has a built-in power management system called PowerSaver. This system saves energy by switching your monitor to low-power mode when it has not been used for a certain amount of time. The monitor automatically returns to normal operation when you press a key on the keyboard.
6-11 Specifications MODEL NAME Panel Size Display area Pixel Pitch Synchroniza- Horizontal tion Vertical Display Color Resolution Optimum resolution Maximum resolution Input Signal, Terminated Maximum Pixel Clock Power Supply Signal Cable Dimensions (WxHxD) / Weight Environmen- Operating tal consider- ations Storage Tilt Design and specifications are subject to change without prior notice.
6-12 Power Saving Function This monitor has a built-in power management system called PowerSaver. This system saves energy by switching your monitor to low-power mode when it has not been used for a certain amount of time. The monitor automatically returns to normal operation when you press a key on the keyboard.
6-13 Specifications MODEL NAME Panel Size Display area Pixel Pitch Synchroniza- Horizontal tion Vertical Display Color Resolution Optimum resolution Maximum resolution Input Signal, Terminated Maximum Pixel Clock Power Supply Signal Cable Dimensions (WxHxD) / Weight Environmen- Operating tal consider- ations Storage Tilt Design and specifications are subject to change without prior notice.
6-14 Power Saving Function This monitor has a built-in power management system called PowerSaver. This system saves energy by switching your monitor to low-power mode when it has not been used for a certain amount of time. The monitor automatically returns to normal operation when you press a key on the keyboard.
6-15 Specifications MODEL NAME Panel Size Display area Pixel Pitch Synchroniza- Horizontal tion Vertical Display Color Resolution Optimum resolution Maximum resolution Input Signal, Terminated Maximum Pixel Clock Power Supply Signal Cable Dimensions (WxHxD) / Weight Environmen- Operating tal consider- ations Storage Tilt Design and specifications are subject to change without prior notice.
6-16 Power Saving Function This monitor has a built-in power management system called PowerSaver. This system saves energy by switching your monitor to low-power mode when it has not been used for a certain amount of time. The monitor automatically returns to normal operation when you press a key on the keyboard.
6-17 Specifications MODEL NAME Panel Size Display area Pixel Pitch Synchroniza- Horizontal tion Vertical Display Color Resolution Optimum resolution Maximum resolution Input Signal, Terminated Maximum Pixel Clock Power Supply Signal Cable Dimensions (WxHxD) / Weight Environmen- Operating tal consider- ations Storage Tilt Design and specifications are subject to change without prior notice.
6-18 Power Saving Function This monitor has a built-in power management system called PowerSaver. This system saves energy by switching your monitor to low-power mode when it has not been used for a certain amount of time. The monitor automatically returns to normal operation when you press a key on the keyboard.
Page 78
6-19 Specifications MODEL NAME Panel Size Display area Pixel Pitch Synchroniza- Horizontal tion Vertical Display Color Resolution Optimum resolution Maximum resolution Input Signal, Terminated Maximum Pixel Clock Power Supply Signal Cable Dimensions (WxHxD) / Weight Environmen- Operating tal consider- ations Storage Tilt Design and specifications are subject to change without prior notice.
6-20 Power Saving Function This monitor has a built-in power management system called PowerSaver. This system saves energy by switching your monitor to low-power mode when it has not been used for a certain amount of time. The monitor automatically returns to normal operation when you press a key on the keyboard.
Page 80
6-21 Specifications MODEL NAME Size Panel Display area Pixel Pitch Horizontal Synchroniza- tion Vertical Display Color Optimum resolution Resolution Maximum resolution Input Signal, Terminated Maximum Pixel Clock Power Supply Signal Cable Dimensions (WxHxD) / Weight Operating Environmen- tal consider- ations Storage Tilt Design and specifications are subject to change without prior notice.
Page 81
6-22 Power Saving Function This monitor has a built-in power management system called PowerSaver. This system saves energy by switching your monitor to low-power mode when it has not been used for a certain amount of time. The monitor automatically returns to normal operation when you press a key on the keyboard.
6-23 Specifications MODEL NAME Size Panel Display area Pixel Pitch Horizontal Synchroniza- tion Vertical Display Color Optimum resolution Resolution Maximum resolution Input Signal, Terminated Maximum Pixel Clock Power Supply Signal Cable Dimensions (WxHxD) / Weight Operating Environmen- tal consider- ations Storage Tilt Design and specifications are subject to change without prior notice.
Page 83
6-24 Power Saving Function This monitor has a built-in power management system called PowerSaver. This system saves energy by switching your monitor to low-power mode when it has not been used for a certain amount of time. The monitor automatically returns to normal operation when you press a key on the keyboard.
6-25 Contact SAMSUNG WORLDWIDE •If you have any questions or comments relating to Samsung products, please contact the SAMSUNG customer care center. U.S.A CANADA MEXICO ARGENTINA BRAZIL CHILE COLOMBIA COSTA RICA ECUADOR EL SALVADOR GUATEMALA HONDURAS JAMAICA NICARAGUA PANAMA PERU PUERTO RICO REP.
Page 87
NIGERIA SOUTH AFRICA More Information AFRICA 0800 - SAMSUNG (726-7864) 0860-SAMSUNG (726-7864) http://www.samsung.com http://www.samsung.com 6-25...
6-26 Correct Disposal of This Product (Waste Electrical & Electronic Equipment) - Europe only (Applicable in the European Union and other European countries with separate collection systems) This marking on the product, accessories or literature indicates that the product and its electronic accessories (e.g. charger, headset, USB cable) should not be disposed of with other household waste at the end of their working life.