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Sony VGN-S4HP/B User Manual
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Sony VGN-S4HP/B User Manual

Sony VGN-S4HP/B User Manual

Vaio vgn-s series
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User Guide

Personal Computer
V G N - S s e r i e s

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Summary of Contents for Sony VGN-S4HP/B

  • Page 1: User Guide

    User Guide Personal Computer V G N - S s e r i e s...

  • Page 2: Table Of Contents

    Contents Before Use ...6 Notice ...6 ...7 NERGY Documentation ...8 Ergonomic Considerations ...11 Getting Started ...13 About the Indicator Lights ...14 Connecting a Power Source ...15 Using the Battery Pack...16 Shutting Down Your Computer Safely ...20 Using Your VAIO Computer ...21 Using the Keyboard...22 Using the Touch Pad...24 Using Special-function Buttons ...25...
  • Page 3 Using the Power Saving Modes ...89 Managing Power with VAIO Power Management ...94 Setting Up Your Language with Windows XP Professional ...99 Configuring Your Modem ...102 Setting a Sony Wallpaper...105 Installing and Upgrading Applications ...106 Managing Drivers ...111 Upgrading Your VAIO Computer...122...
  • Page 4 Precautions ...134 On Handling the LCD Screen...135 On Using the Power Source...136 On Handling Your Computer...137 On Handling Floppy Disks...139 On Handling Discs ...140 On Using the Battery Pack...141 On Using Headphones...142 On Handling Memory Stick Media...142 On Handling the Hard Disk ...143 Troubleshooting ...144 Troubleshooting the optical disc drive...145 Troubleshooting PC Cards...148...
  • Page 5 Support Options ...165 Sony Support Information ...165 e-Support ...166 Trademarks ...168...

  • Page 6: Before Use

    In the manual, the ™ or ® marks are not specified. Sony Corporation reserves the right to make any modification to this manual or the information contained herein at any time without notice. The software described herein is governed by the terms of a separate user license agreement.

  • Page 7: Energy Star

    Before Use NERGY As an E Partner, Sony has determined that this product meets the E guidelines for energy efficiency. NERGY NERGY The International E Office Equipment Program is an international program that promotes energy saving through the NERGY use of computers and their office equipment. The program backs the development and dissemination of products with functions that effectively reduce energy consumption.

  • Page 8: Documentation

    Troubleshooting Guide — Contains solutions to common problems. Recovery Guide — Contains an explanation of how to recover your computer's system if you need to. Booklets containing the following information: Sony Guarantee conditions, Safety Regulations, Modem Regulations and Wireless LAN Regulations.

  • Page 9: Help And Support Center

    Click this icon and check out our most popular Sony and Club VAIO wallpapers. Links Click this icon and check out our most popular Sony and Club VAIO web sites. Help and Support Center Help and Support Center is a comprehensive resource for practical advice, tutorials, and demonstrations to help you learn to use Microsoft Windows XP and your VAIO.
  • Page 10 Before Use Further Sources Consult the Online Help files of the software you are using for detailed information on features and troubleshooting. Go to www.club-vaio.com to find online tutorials about your favorite VAIO software.

  • Page 11: Ergonomic Considerations

    Ergonomic Considerations You will be using your computer as a portable device in a variety of environments. Whenever possible, you should attempt to take account of the following ergonomic considerations to both stationary and portable environments: Position of your computer – Place the computer directly in front of you (1). Keep your forearms horizontal (2), with your wrists in a neutral, comfortable position (3) while using the keyboard, touch pad, or external mouse.
  • Page 12 Before Use Viewing angle of the computer's display – Use the display's tilting feature to find the best position. You can reduce eye strain and muscle fatigue by adjusting the tilt of the display to the proper position. Adjust the brightness setting of the display as well.

  • Page 13: Getting Started

    Getting Started This section describes how to get started with using your VAIO computer. About the Indicator Lights (page 14) Connecting a Power Source (page 15) Using the Battery Pack (page 16) Shutting Down Your Computer Safely (page 20) Getting Started...

  • Page 14: About The Indicator Lights

    About the Indicator Lights Indicator Functions Power 1 Illuminates when the power of the computer is on, blinks in Standby mode, and turns off when the computer is in Hibernate mode or off. Battery e Illuminates when the computer is using battery power, blinks when the battery is running out of power, and double- blinks when the battery is charging.

  • Page 15: Connecting A Power Source

    Connecting a Power Source You can use either an AC adapter or a rechargeable battery pack as a power source. Using the AC Adapter To use the AC adapter Plug one end of the power cord (1) into the AC adapter. Plug the other end of the power cord into an AC outlet (2).

  • Page 16: Using The Battery Pack

    Using the Battery Pack The battery pack supplied with your computer is not fully charged at the time of purchase. Installing the Battery Pack To install the battery pack Turn off your computer and close the LCD screen lid. Slide the lock switch (1) to the UNLOCK position. Slide the battery into the battery compartment until it clicks into place.

  • Page 17: Charging The Battery Pack

    Charging the Battery Pack The battery pack supplied with your computer is not fully charged at the time of purchase. To charge the battery pack Install the battery pack. Connect the AC adapter to the computer. The computer automatically charges the battery (the battery indicator light flashes in a double blink pattern as the battery charges).
  • Page 18 Getting Started When the battery is running out of power, both the battery and power indicator lights blink. Keep the battery pack in the computer while it is directly connected to AC power. The battery pack continues to charge while you are using the computer. If the battery level falls below 10%, you should either attach the AC adapter to recharge the battery or shut down your computer and install a fully charged battery.

  • Page 19: Removing The Battery Pack

    Removing the Battery Pack To remove the battery pack Turn off your computer and close the LCD screen lid. Slide the lock switch (1) to the UNLOCK position. Slide and hold the release latch (2) and slide the battery away from the computer. You may lose data if you remove the battery pack while the computer is on and not connected to the AC adapter or if you remove the battery while the computer is in Standby mode.

  • Page 20: Shutting Down Your Computer Safely

    Shutting Down Your Computer Safely To avoid losing unsaved data, be sure to shut down your computer properly, as described below. To shut down your computer Turn off any peripherals connected to your computer. Click Start and then Turn Off Computer. The Turn off computer window appears.

  • Page 21: Using Your Vaio Computer

    Using Your VAIO Computer Once you have read and followed the information in the printed Specifications sheet, you can start using your computer safely and confidently. Read on to get the most out of using your VAIO computer. Using the Keyboard (page 22) Using the Touch Pad (page 24)

  • Page 22: Using The Keyboard

    Using Your VAIO Computer Using the Keyboard Your keyboard is very similar to a desktop computer's, but has additional keys that perform model-specific tasks. For more information on the standard keys, see Windows Help and Support Centre and click on the Customizing your computer link.

  • Page 23: Combinations And Functions With The Fn Key

    Combinations and Functions with the Fn Key Combinations/Feature Fn + % (F2): speaker switch Fn + 2 (F3/F4): speaker volume Fn + 8 (F5/F6): brightness control Fn + /T (F7): switch to the external display Fn + (F12): Hibernate Some functions are not available until Windows is launched. Functions Turns on and off the built-in speakers and the headphones.

  • Page 24: Using The Touch Pad

    Using the Touch Pad The keyboard contains a cursor-pointing device, your touch pad (1). You can point to, select, drag, and scroll objects on the screen using the touch pad. Action Description Point Slide one finger on the touch pad to place the pointer (2) on an item or object. Click Press the left button (3) once.

  • Page 25: Using Special-Function Buttons

    Using Special-function Buttons Your VAIO computer is provided with special buttons to help you use specific functions of the computer. Special-function button S1/S2 buttons Functions By default, the S1 button turns on and off the volume and the S2 button toggles the display output between the LCD and external device.

  • Page 26: Using The Optical Disc Drive

    Using the Optical Disc Drive Your computer is equipped with an optical disc drive. To insert a disc Turn on the computer. Press the drive eject button (1) to open the drive. The tray slides out. Place a disc in the middle of the tray with the label side facing up until the disc clicks into place. Close the tray by pushing it in gently.
  • Page 27 Using Your VAIO Computer If you plan to use an external optical disc drive, connect the drive before you launch any preinstalled CD/DVD program. See the printed Troubleshooting Guide if you have problems using discs. The location of the drive eject button depends on the model you purchased. See the printed Specifications sheet for details on your model.
  • Page 28 DualDisc may not play on this product because it does not conform to the CD Standard. Due to the multiple formats of discs now available, when buying pre-recorded or blank discs for use with a Sony VAIO computer, be sure to read the notices on the disc packaging carefully to check both playback and recording compatibility with your computer's optical disc drives.
  • Page 29 Notes on writing data onto a disc To make the data on a disc readable on an optical disc drive, you need to close the session when you eject it. To complete this process, follow the instructions included with your software. Only use circular discs.
  • Page 30 Notes on playing DVDs To achieve optimum performance when playing DVDs, you should follow these recommendations. You can play DVDs using the optical disc drive and the VAIO Zone software. See the help file on the VAIO Zone software for details.

  • Page 31: Playing Cds

    Playing CDs To play an audio CD Insert the disc into the optical disc drive. If nothing appears on the desktop once you insert an audio CD disc, then click Start, point to All Programs, and click to open a CD program, such as the SonicStage software. If the Audio CD window appears, click to select an option.

  • Page 32: Copying Files To Cds

    Copying Files to CDs To determine which type of CD your computer supports, see Reading and Writing CDs and DVDs To copy files to a CD-RW or CD-R Insert a blank CD-R or CD-RW disc into the optical disc drive. If the CD Drive window appears, click Take no action.

  • Page 33: Playing Dvds

    Playing DVDs To play a DVD Close all open programs. Insert the DVD into the optical disc drive. Click Start and point to All Programs. Select a DVD software program to play the DVD. For instructions on how to use a program, see the help guide included with the DVD software program. Copying Files to DVDs To copy files to a DVD-R or DVD-RW Connect the AC adapter to the computer.

  • Page 34: Using Pc Cards

    Using PC Cards PC Cards allow you to connect portable external devices. Inserting a PC Card To insert a PC Card Insert the PC Card into the PC Card slot with the front label facing up. Gently push the PC Card into the slot. The PC Card is automatically detected by your system.
  • Page 35 Using Your VAIO Computer Some devices may not function properly if you repeat returning to Normal mode from Standby mode or Hibernate mode. For some PC Cards, if you alternate between Normal mode and Standby or Hibernate mode while the card is inserted, you may find that a device connected to your system is not recognized. Restart your system to correct the problem.

  • Page 36: Removing A Pc Card

    Removing a PC Card Follow the steps below to remove the PC Card while your computer is on. If it is not removed properly, your system may not work properly. To remove a PC Card To remove a PC Card when your computer is off, skip steps 1 to 7. Double-click the Safely Remove Hardware icon on the taskbar.
  • Page 37 Using Your VAIO Computer If you remove the PC Card from the computer when it is still turned on, your system might crash and you might lose any unsaved data. Before you remove the PC Card, click the PC Card icon on the taskbar and close the card. Close any applications that use the PC Card before removing the card.

  • Page 38: Using The Memory Stick Media

    See the printed Specifications sheet to see which Memory Stick media types are compatible with your computer and if there are any limitations. You can purchase Memory Stick media from the Sony Style website (www.sonystyle-europe.com), or from your local Sony dealer.

  • Page 39: Inserting A Memory Stick Media

    Inserting a Memory Stick Media There are two ways you can insert a Memory Stick media into your computer: Using the Memory Stick media slot; Using a PC Card slot. To do this, you need an optional PC Card adapter. You can only insert one Memory Stick media at a time.

  • Page 40: Viewing The Contents

    The location of the Memory Stick media slot depends on the model your purchased. See the printed Specifications sheet for details on your model. Be sure to hold the Memory Stick media with the arrow pointing in the correct direction as you insert it into the slot. To avoid damaging the computer or the Memory Stick media, do not force the Memory Stick media into the slot if it does not insert smoothly.

  • Page 41: Formatting A Memory Stick Media

    Formatting a Memory Stick Media Memory Stick media is formatted for immediate use when you purchase it. If you need to reformat Memory Stick media, use the Memory Stick Formatter software that is provided with the media. For more information about using Memory Stick Formatter, see the help file of Memory Stick Formatter.

  • Page 42: Using The Internet

    Using the Internet Setting Up a Dial-up Internet Connection Before you can connect to the Internet, you need to connect your computer to a telephone line via a telephone cable (not supplied). Once you set up your telephone cable, you're ready to connect to the Internet. To connect a telephone cable Plug one end of the phone cable (1) into the modem port Plug the other end into the wall jack (2).

  • Page 43: Using Wireless Lan (Wlan)

    (radio) connection. So there is no need anymore to pull cables or wires through walls and ceilings. The Sony WLAN supports all normal Ethernet activities, but with the added benefits of mobility and roaming. You can still access information, internet/intranet and network resources, even in the middle of a meeting, or as you move from one place to another.

  • Page 44: Communicating Without An Access Point (Ad-Hoc)

    Using Your VAIO Computer Communicating without an Access Point (Ad-hoc) An ad-hoc network is a network in which a local network is created only by the wireless devices themselves, with no other central controller or Access Point. Each device communicates directly with other devices in the network. You can set up an ad-hoc network easily at home.
  • Page 45 To communicate without an Access Point (ad-hoc) Turn on the WIRELESS (on models with the Bluetooth functionality functionality) switch. On models with the Bluetooth functionality, double-click window. Select the Enable 2.4 GHz Wireless LAN check box and click OK. Click Start and then Control Panel. Click Network and Internet Connections.
  • Page 46 13 Enter exactly the same Network key again, for confirmation. 14 Select the check box This is a computer-to-computer (ad hoc) network; wireless access points are not used at the bottom of the screen. 15 Click OK. Your Network name appears in the Preferred networks. 16 Click Advanced.
  • Page 47 To disconnect from a computer-to-computer (ad-hoc) network Click Start and then Control Panel. Click Network and Internet Connections. Click Network Connections. The Network Connections window appears. In the right panel under LAN or High-Speed Internet, double-click Wireless Network Connection. The Wireless Network Connection Status window appears. Click Properties.

  • Page 48: Communicating With An Access Point (Infrastructure)

    An infrastructure network is a network that extends an existing wired local network to wireless devices by providing an Access Point, for example the Sony Access Point. The Access Point bridges the wireless and wired LAN and acts as a central controller for the Wireless LAN.
  • Page 49 To connect to a wireless network Turn on the WIRELESS (on models with the Bluetooth functionality functionality) switch. On models with the Bluetooth functionality, double-click window. Select the Enable 2.4 GHz Wireless LAN check box and click OK. Click Start and then Control Panel. Click Network and Internet Connections.
  • Page 50 Wireless LAN Channel Selection In an 802.11b/g configuration, channel 1 to 13 can be used. (a) With an Access Point ("Infrastructure") The channel used will be the channel selected by the Access Point. For details on how to select the channel that will be used by the Access Point, see the access point manual. (b) Without an Access Point ("ad-hoc") If the Wireless connection is initiated by the VAIO computer, channel 11 will be selected.
  • Page 51 Using Your VAIO Computer The 2.4 GHz bandwidth used by wireless LAN compatible devices is also used by other various devices. Although technologies to minimize interference from other devices that uses the same bandwidth are employed on wireless LAN compatible devices, such interference may cause lower communication speed, narrower communication range, or broken wireless connections.

  • Page 52: Using The Bluetooth Functionality (On Selected Models Only)

    Using the Bluetooth Functionality (on Selected Models Only) You can establish wireless communication between your computer and other Bluetooth devices such as another computer or a mobile phone. You can transfer data between these devices without cables and up to 10 meters range in open space. See the printed Specifications sheet to see whether your model is equipped with the Bluetooth functionality.
  • Page 53 Notes on using the Bluetooth functionality The data transfer rate varies, depending on the following conditions: Obstacles, such as walls, located between devices Distance between devices Material used in walls Proximity to microwaves and cordless telephones Radio frequency interference and other environmental conditions Device configuration Type of software application Type of operating system...
  • Page 54 The 2.4 GHz band with which Bluetooth devices or wireless LAN devices work, is used by various devices. Bluetooth devices use the technology to minimize the interference from other devices that use the same wave length. Communication speed and distances can be inferior to the standard values. Interference from other devices may also stop communications. Do not simultaneously use the Bluetooth functionality and wireless communication devices which use the 2.4 GHz band, such as a wireless LAN PC Card.

  • Page 55: Communicating With Another Bluetooth Device

    Using Your VAIO Computer Communicating with Another Bluetooth Device You can connect your computer to a Bluetooth device such as another computer or a mobile phone without the use of any cables.
  • Page 56 To communicate with another Bluetooth device Turn on the WIRELESS switch. Click Start and then Control Panel. Click Network and Internet Connections. Click Bluetooth Devices. The Bluetooth Device window appears. Click Add. The Add Bluetooth Device Wizard window appears. Select My device is set up and ready to be found and then click Next. Select the remote device to which you want to connect.
  • Page 57 To transfer data from or to another Bluetooth device Choose Start, point to All Programs, Accessories, Communications, and then click Bluetooth File Transfer Wizard. The Bluetooth File Transfer Wizard window appears. Click Next to continue. Follow the on-line instructions. To connect to a network with Bluetooth device With Bluetooth connections, you can join a personal area network (PAN), which is an Internet Protocol (IP)-based network.

  • Page 58: Stopping The Bluetooth Connection

    Using Your VAIO Computer Stopping the Bluetooth Connection To stop the Bluetooth connection, turn off the WIRELESS switch. The Bluetooth indicator turns off.

  • Page 59: Using Peripheral Devices

    Using Peripheral Devices You can add functionality to your computer by using the various ports on your unit. Connecting a Port Replicator Connecting External Speakers Connecting an External Display Selecting Display Modes (page 71) Using the Multiple Monitors Function Connecting an External Microphone Connecting a Universal Serial Bus (USB) Device Connecting a Printer (page 78)

  • Page 60: Connecting A Port Replicator

    Connecting a Port Replicator Attaching a port replicator enables you to connect additional peripherals to your computer, such as a printer and an external display. A port replicator may be delivered with your computer, depending on the model you purchased. If not, you can additionally purchase an optional port replicator.

  • Page 61: Attaching Your Computer To The Port Replicator

    Attaching Your Computer to the Port Replicator To attach your computer to the port replicator Disconnect all peripherals from the computer. Plug the power cord (1) into the AC adapter and an AC outlet. Make sure to use the supplied AC adapter. Plug the cable attached to the AC adapter (2) into the DC In port (3) on the port replicator (4).
  • Page 62 Open the port replicator connector cover. Slide out the front lever. Using Peripheral Devices...
  • Page 63 Turn on the computer. Use the AC adapter that comes with your computer or the optional Sony adapter. Do not move your computer while attached to the port replicator; this may detach the port replicator and cause damage to the port replicator and the computer.

  • Page 64: Disconnecting Your Computer From The Port Replicator

    Disconnecting Your Computer from the Port Replicator To prevent loss of unsaved data, be sure to turn off your computer before disconnecting it from the port replicator. To disconnect your computer from the port replicator Turn off the computer and the connected peripherals. Push the release buttons (1) at the same time.
  • Page 65 Using Peripheral Devices Close the port replicator connector cover on the bottom of your computer. It is extremely important to close the port replicator connector cover after disconnecting your computer from the port replicator. If the cover is left open, dust may get inside and damage the computer.

  • Page 66: Connecting External Speakers

    Connecting External Speakers You can enhance the sound quality of your computer by connecting external speakers. To connect external speakers Plug the speaker cable (1) into the headphones jack (2) i. Plug the other end of the speaker cable to the external speaker (3). Turn down the volume of the speakers before you turn them on.

  • Page 67: Connecting An External Display

    Connecting an External Display You can connect an external display to your computer. For example, you can use your computer with a computer display or a projector. Connecting a Computer Display Connecting a Multimedia Computer Display Connecting a Projector (page 70) Connect the power cord after connecting all other cables.

  • Page 68: To Connect A Computer Display

    Connecting a Computer Display You can connect a computer display (monitor) either directly to your computer or via the (optional) port replicator. To connect a computer display If necessary, plug one end of the display's power cord (1) into the display, and the other end into an AC outlet. If you want to connect a VGA monitor, plug the display cable (2) (not supplied) into the monitor (VGA) port (3) a on the computer or on the port replicator.

  • Page 69: Connecting A Multimedia Computer Display

    Connecting a Multimedia Computer Display You can connect the computer to a multimedia computer display that includes built-in speakers and a microphone. To connect a multimedia computer display Plug the power cord of the multimedia computer display (1) into an AC outlet. Plug the display cable (2) (not supplied) into the monitor (VGA) port (3) a on the computer or on the (optional) port replicator.

  • Page 70: Connecting A Projector

    Connecting a Projector You can connect a projector (such as the Sony LCD projector) directly to your computer or via the port replicator. To connect a projector Connect the power cord (1) of the projector into an AC outlet. Plug the RGB signal cable (2) into the monitor (VGA) port (3) a on the computer or on the (optional) port replicator.

  • Page 71: Selecting Display Modes

    Selecting Display Modes Your computer uses the NVIDIA video controller. You can select which display to be used as the primary monitor when an external display (desktop monitor, etc.) is connected to the computer. If you want to work on your computer's LCD and the external display at the same time, see Using the Multiple Monitors Function To select a display Click Start and then Control Panel.

  • Page 72: Using The Multiple Monitors Function

    Using the Multiple Monitors Function The Multiple Monitors function allows you to distribute portions of your desktop across separate displays. For example, if you have an external display attached to the monitor (VGA) port, your computer's LCD and the external display can function as a single desktop.
  • Page 73 To select the Multiple Monitors mode Click Start and then Control Panel. Click Appearance and Themes. Click Display. Select the Settings tab. Click Advanced. Click the tab with its name beginning with GeForce. Select nView Display Settings from the left menu. Select Dualview from the nView Display Mode drop-down list.

  • Page 74: Connecting An External Microphone

    Using Peripheral Devices Connecting an External Microphone If you need to use a sound input device (for example, to chat on the Internet) you need to plug in an external microphone. To connect an external microphone Plug the microphone cable (1) into the microphone jack (2) m. Make sure your microphone is designed for computer use.

  • Page 75: Connecting A Universal Serial Bus (Usb) Device

    Connecting a Universal Serial Bus (USB) Device To prevent your computer and/or USB devices from damage, observe the following: When moving your computer with USB devices connected, avoid any shock or force to the USB ports. Do not put your computer into a bag or carrying case when it has USB devices connected. Connecting a USB Mouse To connect a USB mouse Choose the USB port (1)

  • Page 76: Connecting A Usb Floppy Disk Drive

    Connecting a USB Floppy Disk Drive You can purchase a USB floppy disk drive and connect it to your computer. To connect a USB floppy disk drive Choose the USB port you prefer to use. Plug the USB floppy disk drive cable into the USB port. The VAIO logo on the disk drive should be facing up. Your USB floppy disk drive is now ready for use.

  • Page 77: Disconnecting A Usb Floppy Disk Drive

    Disconnecting a USB floppy disk drive You can disconnect a USB floppy disk drive when the computer is on or off. Disconnecting the drive when the computer is in a power saving mode (Standby or Hibernate) may cause the computer to malfunction. If your computer is off, you can unplug the USB cable directly from the computer.

  • Page 78: Connecting A Printer

    Connecting a Printer You can connect a Windows-compatible printer to your computer to print documents. Connecting a Printer Using the USB Port You can connect a USB printer compatible with your version of Windows to your computer. To connect a printer using the USB port Plug the printer power cord into an AC outlet (1).

  • Page 79: Connecting A Printer Using The Printer Port

    Connecting a Printer Using the Printer Port To connect a printer using the printer port Plug the printer power cord (1) into an AC outlet. Plug the printer cable (2) supplied with your printer into the printer port (3) replicator Depending on the model you purchased.

  • Page 80: Connecting An I.link Device

    Connecting an i.LINK Device Notes on connecting i.LINK devices Your computer includes an i.LINK (IEEE1394) port, which you can use to connect to an i.LINK device such as a digital video camera recorder or to connect two VAIO computers in order to copy, delete or edit files. The i.LINK port of your computer does not supply power to external devices generally powered by i.LINK ports.

  • Page 81: Connecting A Digital Video Camera Recorder

    On Sony digital video cameras, ports labeled DV Out, DV In/Out or i.LINK are i.LINK-compatible. The Sony digital video camera recorder shown here is an example; your digital video camera recorder may need to be connected differently. You cannot access the pictures stored on a Memory Stick media when using an i.LINK connection.

  • Page 82: Connecting To A Network (Lan)

    Connecting to a Network (LAN) You can connect your computer to 1000BASE-T/100BASE-TX/10BASE-T-type networks Connect one end of an optional network cable to the Network (Ethernet) port on the bottom panel of your computer and the other end to your network. For detailed settings and devices needed to connect to the network, see your Network Administrator. Depending on the model you purchased.
  • Page 83 Network and telephone lines cannot be connected to the Network (Ethernet) port on your computer. If the following connectors are connected to the telephone lines mentioned below, high electric current to the connectors may cause damage, overheating or fire. - Home (intercom speakerphone) or business-use telephone lines (multi-line business telephone) - Network lines such as 1000BASE-T, 100BASE-TX, and 10BASE-T lines (depending on the model you purchased) - Public telephone subscriber line - PBX (private branch exchange)

  • Page 84: Customizing Your Vaio Computer

    This section briefly describes how to change the main settings of your computer. Among other things, you will learn how to prepare your modem for use, how to use and customize the look of your Sony software and utilities, etc.

  • Page 85: Setting The Password

    Setting the Password Use one of the BIOS functions to set the password. Once you have set the password, you will have to enter the password after the VAIO logo appears. In this way, you can protect your computer from unauthorized access. You cannot start your computer without entering the password.
  • Page 86 Changing/Removing the Password To change or remove the password Turn on your computer. Press the F2 key when the VAIO logo appears. The BIOS setup screen appears. Enter the current password for Enter Password: Use the < or , key to select Security to display another screen, select Set Machine Password, and then press the Enter key.

  • Page 87: Setting Up Your Computer With Vaio Control Center

    Setting Up Your Computer with VAIO Control Center The VAIO Control Center utility allows you to consult system information and specify preferences for system behavior. To use VAIO Control Center Click Start, point to All Programs, and click VAIO Control Center. The VAIO Control Center window appears.
  • Page 88 Select the desired control item and change the settings. Once finished, click OK. The setting of the desired item has been changed. For more information about each option, click Help on the VAIO Control Center window to display the help file. Some of the control items will not be visible if you open VAIO Control Center as a limited user.

  • Page 89: Using The Power Saving Modes

    Using the Power Saving Modes When you use a battery as the power source for your computer, you can take advantage of power management settings to conserve battery life. In addition to the normal operating mode, which allows you to turn off specific devices, your computer has two distinct power saving modes: Standby and Hibernate.

  • Page 90: Using Standby Mode

    Using Standby Mode Standby mode turns off the LCD screen and sets the hard disk and the CPU to a low power consumption mode. The umber power light flashes in this mode. To activate Standby mode Click Start and then Turn Off Computer. Click Stand By.
  • Page 91 To change the Standby mode settings Right-click the power status icon on the taskbar. Select Adjust Power Properties. The Power Options Properties window appears. Select the Power Schemes tab. Change the settings in Settings for VAIO optimized power scheme. Customizing Your VAIO Computer...

  • Page 92: Using Hibernate Mode

    Using Hibernate Mode In Hibernate mode, the state of the system is saved on the hard disk and power is turned off. Even when the battery runs down, no data will be lost. The power indicator light is off in this mode. To activate Hibernate mode Press the Fn+F12 keys.
  • Page 93 Customizing Your VAIO Computer If you press the power button for more than four seconds, the computer will switch off automatically. If you do not use the AC adapter for a long period of time, put your computer into Hibernate mode. This power saving mode saves you the time of shutting down in the normal way.

  • Page 94: Managing Power With Vaio Power Management

    Customizing Your VAIO Computer Managing Power with VAIO Power Management Power management helps you to set up power schemes for running on AC power or batteries to suit your requirements for power consumption. VAIO Power Management is a software application developed exclusively for VAIO computers. With this software application, you can enhance the Windows power management functions to ensure better operations of your computer and for longer battery life.
  • Page 95 Activating VAIO Power Management When you start the computer, a power status icon appears on the taskbar. This icon indicates what kind of power source you are using at that time, for example, AC power. If you double-click this icon, the Power Meter window appears showing you the power status.
  • Page 96 Activating VAIO Power Management Power Schemes VAIO Power Management provides several predefined power schemes. Each power scheme consists of a group of power management settings that are designed to meet specific power management goals, ranging from maximum power management to no power management. To activate a VAIO Power Management power scheme Right-click the power status icon on the taskbar.
  • Page 97 Power Scheme Description Power Management Off Turns off all power management features such as Standby and Hibernate modes. VAIO Optimized The default power management state for either power source. VAIO Maximum Battery Provides power saving features to provide maximum battery life and good performance when battery power is in use.

  • Page 98: Vaio Power Management Viewer

    Customizing Your VAIO Computer VAIO Power Management Viewer To start VAIO Power Management Viewer Click on the VAIO Power Management tab. Alternatively, you can click Start, point to All Programs and VAIO Control Center, and then click VAIO Power Management Viewer to start the viewer.

  • Page 99: Setting Up Your Language With Windows Xp Professional

    Setting Up Your Language with Windows XP Professional Windows XP Professional computers are equipped with the Multilingual User Interface (MUI) feature. It allows you to change the English operating system, some software applications and the keyboard layout into the language of your choice: French, German, Japanese, Dutch, Italian, Spanish, Czech, Finnish, Greek, Portuguese and Swedish.
  • Page 100 To change the country and language settings Click Start and then Control Panel. In the Control Panel window, double-click the Regional and Language Options icon. If you do not see this icon, click Switch to Classic View on the left side. In the Regional Options tab of the Regional and Language Options window, select your language from the Standards and formats drop-down menu.
  • Page 101 To change the keyboard layout Click Start and then Control Panel. In the Control Panel window, double-click the Regional and Language Options icon. If you do not see this icon, click Switch to Classic View on the left side. In the Languages tab of the Regional and Language Options window, click the Details button. The Text Services and Input Languages window appears.

  • Page 102: Configuring Your Modem

    Customizing Your VAIO Computer Configuring Your Modem Before you can start using your internal modem (not all modem are built-in), or each time you use your modem while traveling, make sure that the country of the active location defined in the Phone and Modem Options dialog box matches the country you are dialing from.
  • Page 103 To change your modem country settings Click Start and then Control Panel. Double-click Phone and Modem Options. The Phone and Modem Options window appears. If you do not see the Phone and Modem Options window, click Switch to Classic View on the left side. Select your location on the Dialing Rules tab.

  • Page 104: Updating The Modem Driver

    Updating the Modem Driver To update the modem driver Click Start and then Control Panel. Click Printers and Other Hardware. Click Phone and Modem Options. The Phone and Modem Options window appears. Click the Modems tab and then click Properties to view the properties of your modem. The Modem Properties window appears.

  • Page 105: Setting A Sony Wallpaper

    Setting a Sony Wallpaper Your Sony VAIO computer offers you, among many other features, a choice of wallpapers. You can change the wallpaper, the background of your desktop, as many times as you like. There are several VAIO-specific wallpapers to choose from.

  • Page 106: Installing And Upgrading Applications

    Installing and Upgrading Applications This section explains how to install, run or uninstall software. Furthermore, you will learn how to download the latest updates from our web site. Installing Software (page 107) Changing or Removing Software Caution (page 109) Downloading Software (page 110) (page 108) Customizing Your VAIO Computer...

  • Page 107: Installing Software

    Installing Software To install bundled software from the supplied Recovery Disc or your hard disk drive, see the printed Recovery Guide for details. For software bundled with accessories, check first the installation procedure that comes with the accessory. To install other software, use the following procedure. Before installing the applications: Install and connect a hardware device, if necessary (see the Managing Drivers Close all open applications.

  • Page 108: Changing Or Removing Software

    Changing or Removing Software You can remove or change a software application any time you like. Before proceeding, close the application you want to change/ remove. To change or remove software Click Start and then Control Panel. Click Add or Remove Programs. Select the software you want to change or remove.
  • Page 109 Caution Windows File Protection Installing a program might overwrite shared system files such as dynamic-link libraries (DLL files) files). When system files are overwritten, system performance becomes unpredictable, programs behave erratically, and the operating system can fail. Never delete files with the following extensions: SYS, DLL, OCX, TTF, or FON. In Windows XP, Windows File Protection prevents the replacement of protected system files such as SYS, DLL, OCX, TTF, FON, and EXE files.

  • Page 110: Downloading Software

    Downloading Software Please note it is possible to download the latest upgrades of software for your computer from our web site. To download the latest upgrades Go to www.vaio-link.com and choose your language. Select Drivers and Updates and follow the procedure. To install your application, see Installing Software (page 107).

  • Page 111: Managing Drivers

    Managing Drivers A driver is software enabling you to use hardware devices. For example, in order for you to be able to use a printer, you must first install its driver. Many drivers, such as the mouse driver, come with the operating system. This section explains how to install, check, update or uninstall a driver.

  • Page 112: Installing A Driver

    Installing a Driver For more information on (re)installing drivers, see the printed Recovery Guide for details. To install a driver that is stored on the C: drive Go to the folder C:\Drivers. Select the correct folder. If you need to update a modem driver, for example, select the Modem folder. If there is an .exe file, double-click the .exe file and follow the online procedure.
  • Page 113 Click Next to install the driver. A new window appears when the driver has been installed. Click Finish. You may be asked to restart your machine. Click Yes. The driver is installed. To install your device driver, you must log on to your computer as a user with administrator rights. Customizing Your VAIO Computer...

  • Page 114: Checking The Driver's Installation

    Checking the Driver's Installation When the computer restarts, check that the device is working properly. To check the driver's installation Click Start and then Control Panel. Click Performance and Maintenance. Click System. Click the Hardware tab, then click Device Manager. Double-click the option corresponding to the device you installed, then double-click your device.
  • Page 115 Customizing Your VAIO Computer If the This device is working properly message is not displayed, the device is not working properly. Click OK to close the Properties window, then reinstall the driver. To reinstall the driver, right-click Uninstall and click OK when the Confirm Device Removal window appears. When a message window asking you to confirm restart, click Yes and wait until your computer restarts.

  • Page 116: Updating A Driver

    Updating a Driver To update the driver Click Start and then Control Panel. Click Printers and Other Hardware. Click the device you want to revert. On the Hardware tab, click Properties. On the Driver tab, click Update Driver. Follow the on-screen instructions. You can have Windows search for the driver, or point to the driver's location yourself. Click Start and then My Computer.

  • Page 117: Uninstalling A Driver

    Uninstalling a Driver Leave the device connected to your computer while uninstalling the driver. To uninstall the driver Click Start and then Control Panel. Click Printers and Other Hardware. Click the device you want to revert. On the Hardware tab, click Properties. On the Driver tab, click Uninstall.
  • Page 118 Click Start and then My Computer. Click View system information on the left of the window. Click the Hardware tab, then click Device Manager. Double-click the option corresponding to the device you installed, then double-click your device. The Properties window appears. Click the Driver tab.

  • Page 119: Restoring A Driver

    Restoring a Driver System Restore is a feature of Microsoft Windows XP that restores your computer to a previous state, if a problem occurs, without losing your personal data files. System Restore monitors changes to the system, and it automatically creates easily identified restore points. These restore points allow you to revert the system to a previous time.
  • Page 120 Click Start and then My Computer. Click View system information on the left of the window. Click the Hardware tab, then click Device Manager. Double-click the option corresponding to the device you installed, then double-click your device. The Properties window appears. Click the Driver tab.
  • Page 121 Downloading Drivers Note that it is possible to download the latest versions of drivers for your computer on our web site. To download the latest drivers Go to www.vaio-link.com and choose your language. Select Drivers and Updates and follow the procedure. For more information, follow the instructions you received with the device, or see the printed Recovery Guide.

  • Page 122: Upgrading Your Vaio Computer

    Upgrading Your VAIO Computer Your computer and memory modules use high precision components and electronic connectors technology. To avoid the invalidation of your guarantee due to mishandling, we recommend that: You contact your dealer to install a new memory module. You do not install it yourself, if you are not familiar with upgrading memory on a computer.

  • Page 123: Adding And Removing Memory

    Adding and Removing Memory If you want to expand the functionality of your computer, you can increase the memory by installing optional memory modules. Before you upgrade your computer's memory, read the notes and procedures in the following pages. The number of available slots depends on the configuration of your computer.
  • Page 124 Introducing any liquids or any foreign substances or objects into the memory slots, or other internal components of the computer, will result in damage to the computer and any repair costs will not be covered by the warranty. Do not place the memory module in places subject to Heat sources such as radiators or air ducts Direct sunlight Excessive dust...

  • Page 125: Removing And Installing A Memory Module

    Removing and Installing a Memory Module To change or add a memory module to the memory module slot on the bottom of the computer Shut down your computer and disconnect all peripheral devices. Unplug the computer and remove the battery. Wait until the computer cools down.
  • Page 126 Upgrading Your VAIO Computer Remove the memory module: Pull the tabs in the direction of the arrows (1). The memory module is released. Make sure that the memory module tilts up and then pull it out in the direction of the arrow (2).
  • Page 127 Slide the memory module into the memory module slot and push it in until it clicks into place. Do not touch any other components on the motherboard. Make sure to insert the memory module edge with a notch into the memory module slot. Close the module cover and then tighten the screws on the bottom of the computer.
  • Page 128 To change or add a memory module to the memory module underneath the keyboard Shut down your computer and disconnect all peripheral devices. Unplug the computer and remove the battery pack. Wait until the computer cools down. Unscrew the two screws at the bottom of the computer. Slide up the latches in the battery compartment to unlock the keyboard.
  • Page 129 Upgrading Your VAIO Computer Lift the keyboard from the LCD display side, turn it over the touchpad, and gently put it on the computer. Be careful not to detach the cable when lifting the keyboard. Observe the following when turning over the keyboard: - Do not remove the keyboard forcibly, as it may deform the keyboard.
  • Page 130 Unscrew the two screws next to the memory slot and remove the memory slot cover. Touch a metal object (such as the connector panel on the back of the computer) to discharge static electricity. 10 Remove the memory module: Pull the tabs in the direction of the arrows (1). The memory module is released.
  • Page 131 12 Install the memory module. Slide the memory module into the slot. Push in the memory module until it clicks into place. Do not touch any other components on the motherboard. Make sure to insert the memory module edge with a notch into the memory module slot. 13 Close the module cover and then tighten the screws.
  • Page 132 Upgrading Your VAIO Computer 14 Gently replace the keyboard and then press it into the computer. It would be easier to replace the keyboard if you gently hold down the area indicated by (1). Observe the following when replacing the keyboard: - Do not apply excessive force to the keyboard, as it may deform the keyboard.

  • Page 133: Viewing The Amount Of Memory

    15 Close the LCD and then tighten the screws on the bottom of the computer. Make sure to put a soft cloth between the LCD and the keyboard to prevent damage to the LCD. 16 Reinstall the battery pack and turn on the computer. Viewing the Amount of Memory To view the amount of memory Turn on the computer.

  • Page 134: Precautions

    Precautions This section describes safety guidelines and precautions to help you protect your computer from potential damage. On Handling the LCD Screen (page 135) On Using the Power Source (page 136) On Handling Your Computer (page 137) On Handling Floppy Disks (page 139) On Handling Discs (page 140)

  • Page 135: On Handling The Lcd Screen

    Precautions On Handling the LCD Screen Do not leave the LCD facing the sun. This could damage the LCD. Be careful when using the computer near a window. Do not scratch the LCD or exert pressure on it. This could cause a malfunction. Using the computer in low temperature conditions may produce a residual image on the screen.

  • Page 136: On Using The Power Source

    Make sure that the AC outlet is easily accessible. When the AC adapter is not used, unplug it from the AC outlet. Use the AC adapter that comes with your computer or genuine Sony products. Do not use any other AC adapter as it may cause a malfunction.

  • Page 137: On Handling Your Computer

    On Handling Your Computer Clean the cabinet with a soft cloth, which is dry or lightly moistened with a mild detergent solution. Do not use any type of abrasive pad, scouring powder, or solvent such as alcohol or benzine, as these may damage the finish of your computer. If you drop a solid object or any liquid onto the computer, shut down your computer and then unplug it.
  • Page 138 Precautions If the computer is brought directly from a cold location to a warm one, moisture may condense inside your computer. In this case, allow at least one hour before turning on your computer. If any problems occur, unplug your computer and contact VAIO- Link.

  • Page 139: On Handling Floppy Disks

    Precautions On Handling Floppy Disks Do not open the shutter manually or touch the surface of the floppy disk. Keep floppy disks away from magnets. Keep floppy disks away from direct sunlight and other sources of heat. Keep the floppy disk away from any liquid. Do not let the floppy disk get wet. When you are not using the floppy disk, always remove it from the floppy disk drive and use a storage case.

  • Page 140: On Handling Discs

    Precautions On Handling Discs Do not touch the surface of the disc. Do not drop or bend the disc. Fingerprints and dust on the surface of a disc may cause read errors. Always hold the disc by its edges and central hole, as shown below: Proper care of the disc is essential to its continuous reliability.

  • Page 141: On Using The Battery Pack

    Precautions On Using the Battery Pack Do not leave the battery pack in temperatures above 60°C, such as in a car parked in the sun or under direct sunlight. Battery life is shorter in a cold environment. This is due to decreased battery efficiency at low temperatures. Charge the batteries at temperatures between 10°C to 30°C.

  • Page 142: On Using Headphones

    On Using Headphones Road safety – Do not use headphones while driving, cycling, or operating any motorized vehicle. It may create a traffic hazard and is illegal in some areas. It can also be potentially dangerous to play loud music while walking, especially at pedestrian crossings.

  • Page 143: On Handling The Hard Disk

    On Handling the Hard Disk The hard disk has a high storage density and reads or writes data in a short time. However, it can be easily damaged by mechanical vibration, shock or dust. Although the hard disk has the internal safety device to prevent losing data due to mechanical vibration, shock or dust, you should be careful when handling your computer.

  • Page 144: Troubleshooting

    Troubleshooting This section describes how to solve common problems you might encounter when using your VAIO computer. Many problems have simple solutions. Try these suggestions before contacting VAIO-Link. Troubleshooting the optical disc drive Troubleshooting PC Cards (page 148) Troubleshooting the modem (page 148) Troubleshooting the Bluetooth functionality Troubleshooting Wireless LAN...

  • Page 145: Troubleshooting The Optical Disc Drive

    Troubleshooting the optical disc drive My optical disc drive tray does not open Make sure the computer is turned on and press the disc eject button. Click Start and then My Computer. Right-click the optical disc drive and select Eject. Make sure the computer is not in Standby or Hibernate mode.
  • Page 146 I cannot play a DVD If a region code warning appears when you are using your DVD player, it could be that the DVD you are trying to play is incompatible with the optical disc drive on your computer. The region code is listed on the packaging of the disc. Change the resolution under Control Panel - Display to a lower resolution.
  • Page 147 I cannot play a DVD when using two screens You will not have a problem in the following situations: When you use a CRT or an LCD display on its own. When you play MPEG files which are recorded on the hard disk drive with Windows Media Player 10 or VAIO Zone. The reading speed of CD/DVD-RWs is very slow Generally, the reading speed of a CD/DVD-RW is slower than that of a -ROM or -R.

  • Page 148: Troubleshooting Pc Cards

    Troubleshooting PC Cards My PC Card is not working Make sure the PC Card is compatible with your version of Windows. Troubleshooting the modem My modem does not work or cannot establish a connection Check that the phone line is plugged into your computer. Make sure that the modem is the only device connected to your phone line.

  • Page 149: My Modem Connection Is Slow

    Only DTMF (Dual Tone Multi Frequency) signalling (tone dialling) is supported. The internal modem is intended to be used for data and fax communications using DTMF (Dual Tone Multi Frequency) signalling (tone dialing) on the PSTN (Public Switched Telephone Network) networks in the following countries: Austria, Belgium, Czech Republic, Denmark, Finland, France, Greece, Germany, Iceland, Ireland, Italy, Luxembourg, Norway, Portugal, Spain, Sweden, Switzerland, the Netherlands and the United Kingdom.

  • Page 150: Troubleshooting The Bluetooth Functionality

    Troubleshooting the Bluetooth functionality I cannot use the Bluetooth functionality If the Bluetooth indicator is off, turn on the WIRELESS switch. You cannot use the Bluetooth functionality when the computer is in a power saving mode. Return to normal mode, then turn on the WIRELESS switch.
  • Page 151 I cannot communicate with the other device although the distance between both devices is within 10 metres The data transfer distance can be shorter than 10 meters depending on existing obstacles between the two devices, on radio wave quality, on the operating system or the software used. Try to move your computer or to place both devices closer. If the device with which you want to communicate is already communicating with another Bluetooth device, it may not be found or it may not be able to communicate with your computer.
  • Page 152 Troubleshooting Cannot connect to service supported by target Bluetooth device. Connection is only possible for services also supported by the computer equipped with the Bluetooth functionality. For more details, refer to the Bluetooth Device Help in Windows XP and/or the operating instructions or electronic manual for the targeted Bluetooth device.

  • Page 153: Troubleshooting Wireless Lan

    Troubleshooting Wireless LAN I cannot use the Wireless LAN functionality Check if the WIRELESS (on models with the Bluetooth functionality functionality) switch is turned on and the WIRELESS LAN indicator is lit. See the printed Specifications sheet to see whether your model is equipped with the Bluetooth functionality. The Wireless LAN Access Point and your computer cannot communicate Check if the WIRELESS (on models with the Bluetooth functionality functionality) switch is turned on and the WIRELESS LAN indicator is lit.

  • Page 154: I Cannot Access The Internet

    The data transfer speed is slow The maximum communication speed can vary depending on the obstacles or the distance between the communication devices, the radio waves, the operating system or the software you use. Remove the obstacle or make the distance between the Access Point and your machine smaller.
  • Page 155 I cannot use a Wireless LAN network Check if the Wireless Zero Configuration service is active. To check the status of the Wireless Zero Configuration service Click Start and then Control Panel. The Control Panel window appears. Click the Performance and Maintenance icon. Click the Administrative Tools icon.

  • Page 156: Troubleshooting Power Management

    Troubleshooting Power Management The power management setting is not responding Your computer's operating system may become unstable if a lower power state, such as Hibernate is initiated, and then changed before the computer completely enters the lower power state. To restore the computer to its normal operating stability Close all open applications.

  • Page 157: Troubleshooting External Displays

    Troubleshooting Troubleshooting External Displays I cannot use the Plug and Display function Depending on the external display or the way it is connected, the Plug and Display function may not be available. Use the Fn+F7 keys to select the output destination. I cannot display contents on two or more displays at the same time You cannot display contents on multiple external displays at the same time.

  • Page 158: Troubleshooting Sound (Speaker)

    Troubleshooting Sound (Speaker) My speakers are not producing sound The built-in speakers may be turned off. Press the Fn+F2 keys or the S1 button (default assignment) to turn on the speakers. The speaker volume may be turned to the minimum. Press the Fn+F4 keys and then the M or , key, or keep pressing the Fn+F4 keys to increase the volume.

  • Page 159: Troubleshooting Sound (Microphone)

    Troubleshooting Sound (Microphone) My microphone does not work If you are using an external microphone, check that the microphone is plugged into the microphone jack correctly. My microphone volume is too high or too low Proceed as follows to adjust the volume. Click Start and then Control Panel.
  • Page 160 Only left-channel audio is recorded with a monaural microphone Proceed as follows to change the audio channel setting. Click Start and then Control Panel. The Control Panel window appears. Click Sounds, Speech, and Audio Devices and then Sounds and Audio Devices. Click Volume under Sound recording on the Audio tab.

  • Page 161: Troubleshooting Floppy Disks

    Troubleshooting Floppy Disks My USB floppy disk drive cannot write to a floppy disk The floppy disk is write-protected. Disable the write-protect feature or use a floppy disk that is not write-protected. Check that the disk is properly inserted into the floppy disk drive. Your disk may be corrupt.

  • Page 162: Troubleshooting Printers

    Troubleshooting Printers Make sure that the printer driver supports Windows XP. Ask the manufacturer of your printer for the driver that supports Windows XP. The printer port on the port replicator is internally connected to the USB. If your printer is connected to the printer port on the port replicator, proceed as follows to check the printer port settings.
  • Page 163 If the bidirectional communication functions are provided with your printer, disabling the functions on your computer may enable printing. Proceed as follows: Click Start and then Control Panel. Click the Printers and Other Hardware icon. Click the Printers and Faxes icon. Right-click the printer to select Properties.

  • Page 164: Troubleshooting I.link Devices

    Check the connection and then turn on the power again. You are strongly advised to use only Sony i.LINK cables, as using other brands may cause problems with the i.LINK devices.

  • Page 165: Support Options

    VAIO-Link help lines: Before contacting VAIO-Link by telephone, try to solve the problem by reading the online and printed documentation. Visit the other Sony web sites: www.club-vaio.com if you want to know more about VAIO and become part of the growing VAIO community.

  • Page 166: E-Support

    Support Options e-Support What is e-Support? You have searched our user guides and web site (www.vaio-link.com) but have not found an answer to your question/issue? e- Support is the ideal solution for you! Our e-Support Web Portal is an interactive web site on which you can submit any technical query you may have regarding your VAIO computer and receive answers from our dedicated support team.
  • Page 167 Support Options Can I submit my questions at any time? Yes, you can submit your questions 24/7, but please keep in mind that our e-Support Team can only treat your queries from Monday till Friday between 8am and 6pm. Is there a cost involved for using e-Support? No, this is a complete free of charge service offered to all registered VAIO customers! How do I know when the e-Support Team has handled my query/case? As soon as your case has been dealt with by our e-Support Team, you will receive an email, notifying you that your case has...

  • Page 168: Trademarks

    Support Options Trademarks Sony, Battery Checker, Click to DVD, DVgate Plus, HotKey Utility, Keyboard Utility, Memory Stick Formatter, PictureGear Studio, Prepare your VAIO, SonicStage, SonicStage Mastering Studio, VAIO Control Center, VAIO Edit Components, VAIO Launcher, VAIO Media, VAIO Power Management, VAIO Power Management Viewer, Image Converter, VAIO Zone, VAIO Update, Memory Stick, the Memory Stick logo, VAIO and the VAIO logo are trademarks of Sony Corporation.
  • Page 169 Support Options The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other trademarks and trade names are those of their respective owners. All other names of systems, products and services are trademarks of their respective owners. In the manual, the ™ or ® marks are not specified.

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