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TROUBLESHOOTING
Nothing is displayed on the screen.
Is the monitor's power cord plugged in?
Is the No Signal message being displayed?
Is the Out of Range message being displayed?
Screen display is unstable and shaky. / Images displayed on the monitor leave shadow trails.
Did you select the appropriate resolution?
Does image sticking occur even when the monitor is turned off?
Are there spots on the screen?
Some features are disabled.
Are some functions not available when you press the Menu button?
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Check if the power cord is correctly plugged into the power outlet.
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This is displayed when the signal cable between the PC and the monitor is missing or disconnected. Check the cable and reconnect it.
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This occurs when signals transferred from the PC (graphics card) are out of the horizontal or vertical frequency range of the monitor. Please see the Product
Specification section of this manual to set the appropriate frequency.
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If the selected resolution is HDMI 1080i 60/50 Hz (interlaced), the screen may be flickering. Change the resolution to 1080p or the recommended
resolution.
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Not setting the graphics card to the recommended (optimal) resolution may result in blurred text, a dimmed screen, a truncated display area or
misalignment of the display.
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The setting methods may be different depending on the computer or operating system, and some resolutions may not be available depending on the
performance of the graphics card. If this is the case, contact the manufacturer of the computer or graphics card for assistance.
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Displaying a still image for a prolonged time may cause damage to the screen, resulting in the retention of the image.
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To extend the lifetime of the monitor, use a screensaver.
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When using the monitor, pixilated spots (red, green, blue, white, or black) may appear on the screen. This is normal for an LCD screen. It is not an error, nor
is it related to the monitor's performance.
•
The OSD is locked. Disable OSD Lock in General.
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