Moto G (4th Generation) Level 2 – Service and Repair Manual EVISION ISTORY Revision Date Notes 04/20/2016 Initial release. Exploded Views updated to match the latest SBOM. • Note added to step 7 of PCB Removal. • Rear-Facing Imager Bezel Cleaning added. •...
Moto G (4th Generation) Level 2 – Service and Repair Manual ABLE OF ONTENTS Revision History ................................2 List of Tables ................................. 6 Table of Figures ................................6 Safety Information ................................. 7 Cautions and Warnings ......................................7 Battery Safety Guidelines ......................................7 Introduction...................................
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Moto G (4th Generation) Level 2 – Service and Repair Manual Rear-Facing Imager Bezel Cleaning ..................................52 Assembly ..................................53 Assembly Map ........................................53 Tools Required for Assembly ....................................54 Rear Housing Water Detection Label Assembly ..............................56 Rear Housing Pad Assembly ....................................57 Secondary-Microphone Mesh Assembly ................................
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Moto G (4th Generation) Level 2 – Service and Repair Manual Generic Lens Removal Fixture Manual ................................127 Motorola Mobility Confidential Restricted: PAGE 5 Do not share without consent from Motorola...
Moto G (4th Generation) Level 2 – Service and Repair Manual IST OF ABLES Table 1. External Views Parts List ........................... 9 Table 2. Assembly Exploded View Parts List ........................10 Table 3. Subassembly Exploded View Parts List ......................13 ABLE OF IGURES Figure 1.
Moto G (4th Generation) Level 2 – Service and Repair Manual AFETY NFORMATION Cautions and Warnings Electrostatic Discharge The phone components may be damaged by electrostatic discharge (ESD). Always use an ESD mat and ground strap when working with internal components. Battery Safety Guidelines Handle Battery with care.
Moto G (4th Generation) Level 2 – Service and Repair Manual Figure 3. Fingerprint Sensor (FPS) Options – 13 MP and No FPS (Left) and 16 MP and FPS (Right) Table 1. External Views Parts List Reference # Description Main Display Earpiece Speaker Front-Facing Imager Fingerprint Sensor*...
Moto G (4th Generation) Level 2 – Service and Repair Manual Exploded Views Figure 4. Assembly Exploded View Table 2. Assembly Exploded View Parts List Reference # Description Recovery Part ASSY,HSG,FRNT,WHT ASSY,HSG,FRNT,BLK ASSY,PWA,ATHENE,XCVR EMEA/APAC,2G/16G ASSY,PWA,ATHENE,XCVR INDIA,2G/16G ASSY,PWA,ATHENE,XCVR INDIA,3G/32G ASSY,PWA,UMTS/LTE EMEA, 2GB/16GB, BOARD ASSY,PWA,ATHENE,XCVR EMEA/APAC,3G/32G ASSY,PWA,ATHENE,NA,4G/64G ASSY,PWA,UMTS/LTE BRAZIL, 2GB/16GB, DTV, BOARD-KIT, ATHENE-13...
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Moto G (4th Generation) Level 2 – Service and Repair Manual Reference # Description Recovery Part ASSY,SIDE KEY,POWER BTN ,LIGHT CHRM ASSY,SIDE KEY,POWER BTN ,DARK CHRM ASSY,SIDE KEY,VOLUME BUTTON,LIGHT CHRM ASSY,SIDE KEY,VOLUME BUTTON,DARK CHRM TAPE,DISP FLX PROT FROM BAT WALL CONN,JACK, HEADSET, 3.5 MM DIAMETER, 45 GROM,HSJ GROM,RUB,HSJ...
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Moto G (4th Generation) Level 2 – Service and Repair Manual Reference # Description Recovery Part GROM,FLASH_FOCUS FLEX,BTB RETN SCR,HSG SCR,M1.4X.3,3.1MM,ENDO, YEL Zn *Refer to this table or the latest SBOM as a reference to parts listed in the Assembly section. Motorola Mobility Confidential Restricted: PAGE 12 Do not share without consent from Motorola...
Moto G (4th Generation) Level 2 – Service and Repair Manual Figure 5. Subassembly Exploded View Table 3. Subassembly Exploded View Parts List Reference # Description Recovery Part MDL,MDL,5.46 FHD DISP LENS ASSY BLK NON MDL,MDL,5.46 FHD DISP LENS ASSY WHT NON ASSY,WHITE,LENS DISP 5.5 FHD ASSY,BLACK,LENS DISP 5.5 FHD DIE CUT,ADHES,MN LENS,PSA...
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Moto G (4th Generation) Level 2 – Service and Repair Manual Reference # Description Recovery Part ASSY,HSG,REAR ASSY,HSG,REAR,BLACK,SINGLE SIM SLT GSKT,MN IMAGER,PMT PAD,SIDE KEY,BTB SCRN,MIC,MESH,GASKET,SECONDARY LENS,FLSH ASSY,MN CAMR CVR LENS,BLACK ASSY,LENS,MAIN,IMAGER CVR PAD,FPS BTB,+ PSA ASSY,FLXCKT,PROX/CAMER FLSH LED ASSY,FLXCKT,LSR FOCUS/CAMERA FLSH LED *Refer to this table or the latest SBOM as a reference to parts listed in the Assembly section.
Moto G (4th Generation) Level 2 – Service and Repair Manual Tools Required for Disassembly The following tools are required to disassemble the Moto G (4th Generation) phone. Description Part # Picture / Drawing Blackstick 3IP Torx Bit Torque Driver (Adjustable) Thin Plastic Spudger 0-00-00-40826 Tweezers (Plastic or Plastic-Tipped)
Moto G (4th Generation) Level 2 – Service and Repair Manual Rear Cover Removal NOTE The Rear Cover can be recovered and reused after removal. Starting at the cutout near the USB Connector, use a fingernail to release the Rear Cover snaps from the Housing. Continue to release the Rear Cover snaps around the edges of the phone.
Moto G (4th Generation) Level 2 – Service and Repair Manual Water Detection Label Inspection Inspect the Water Detection Label (WDL) on the lower left corner of the Rear Housing for signs of activation. NOTE The WDL is located on the lower right corner of the inside of the Rear Housing.
Moto G (4th Generation) Level 2 – Service and Repair Manual Flash-Flex Grommet Removal NOTE The Flash-Flex Grommet can be recovered and reused after removal. Use the flat end of the Blackstick to pry the Flash-Flex Grommet from the Rear Housing. Use the flat end of the Blackstick at the location shown to disengage the Flash Flex BtB Connector.
Moto G (4th Generation) Level 2 – Service and Repair Manual SD Card Shim Removal Use the Tweezers to remove the SD Card Shim from the PCB and Rear Housing. NOTE After you remove the SD Card Shim, you cannot reuse it. Motorola Mobility Confidential Restricted: PAGE 20 Do not share without consent from Motorola...
Moto G (4th Generation) Level 2 – Service and Repair Manual Rear Housing Removal NOTE The Rear Housing can be recovered and reused after removal. Use the Torque Driver and 3IP Torx Bit to remove the 19 3IP Machine Screws from the Rear Housing.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Lift the Rear Housing away from the Front Housing. Motorola Mobility Confidential Restricted: PAGE 22 Do not share without consent from Motorola...
Moto G (4th Generation) Level 2 – Service and Repair Manual Flash Flex Removal NOTE After you remove the Flash Flex, you cannot reuse it. Insert the flat end of the Blackstick under the top edge of the Flash Flex. Slide the Blackstick downward to separate the Flash Flex Adhesive from the Rear Housing.
Moto G (4th Generation) Level 2 – Service and Repair Manual Rear-Facing Imager Bezel Removal NOTE The Rear-Facing Imager Bezel can be recovered and reused after removal. Insert the Thin Plastic Spudger between the Rear-Facing Imager Bezel and the Rear Housing at the indicated recess.
Moto G (4th Generation) Level 2 – Service and Repair Manual Rear-Facing Imager Lens Removal Slide the Thin Plastic Spudger under the Rear- Facing Imager Lens to separate the adhesive from the Rear Housing. NOTE After you remove the Rear-Facing Imager Lens, you cannot reuse it.
Moto G (4th Generation) Level 2 – Service and Repair Manual Rear-Facing Imager Flash Lens Removal Slide the Thin Plastic Spudger under the Rear- Facing Imager Flash Lens at the indicated recess to separate the adhesive from the Rear Housing. NOTE After you remove the Rear-Facing Imager Flash Lens, you cannot reuse...
Moto G (4th Generation) Level 2 – Service and Repair Manual Secondary-Microphone Mesh Removal Use the Tweezers and ISP Alcohol to remove the Secondary-Microphone Mesh from the Rear Housing. NOTE After you remove the Secondary- Microphone Mesh, you cannot reuse it. Motorola Mobility Confidential Restricted: PAGE 27 Do not share without consent from Motorola...
Moto G (4th Generation) Level 2 – Service and Repair Manual Vibrator Removal NOTE The Vibrator can be recovered and reused after removal. Use the flat end of the Blackstick to pry the Vibrator Grommet from the pocket of the Front Housing.
Moto G (4th Generation) Level 2 – Service and Repair Manual Battery Removal /// WARNING /// // CAUTION // Failure to adhere to Safety Critical Note(s) may Handle the Battery Pack with care. If dropped to the increase risk of rupture, burning, or failure to function floor, it may be internally damaged and must be safely when used by the customer.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Use the Plastic Tweezers to pry the Battery Wire Block off the PCB. Use the flat end of the Blackstick to disengage the Battery Wire BtB Connector. Peel the Battery Tab from the Battery. Pull the Battery Tab toward the top of the Front Housing, keeping level with the surface.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Insert the Thin Plastic Spudger between the top of the Battery and the Front Housing at the location shown. Slide the Thin Plastic Spudger toward the lower right corner of the Battery to separate the Battery Adhesive.
Moto G (4th Generation) Level 2 – Service and Repair Manual Front-Facing Imager Removal NOTE The Front-Facing Imager can be recovered and reused after removal. Use the Tweezers to remove the Kapton Tape from the Front-Facing Imager ZIF Connector Door. NOTE After you remove the Kapton Tape, you cannot reuse it.
Moto G (4th Generation) Level 2 – Service and Repair Manual Headset Jack Removal NOTE The Headset Jack and Headset Jack Grommet can be recovered and reused after removal. Use the Tweezers to remove the Kapton Tape from the Headset Jack ZIF Connector Door. NOTE After you remove the Kapton Tape, you cannot reuse it.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Insert the pointed end of the Blackstick into the Headset Jack hole. Push the Blackstick up toward the top of the Headset Jack to separate the adhesive from the Front Housing. Use the Tweezers to lift the Headset Jack out of the pocket of the Front Housing.
Moto G (4th Generation) Level 2 – Service and Repair Manual PCB Removal NOTE The PCB can be recovered and reused after removal. Use the Tweezers to peel the Copper Tape from the Display Flex BtB Connector. NOTE After you remove the Copper Tape, you cannot reuse it.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Use the Torque Driver and 3IP Torx Bit to remove the 2 3IP Machine Screws from the PCB. NOTE After you remove the 3IP Machine Screws, you cannot reuse them. Lift the bottom of the PCB away from the Front Housing at an angle to disengage the snap at the top of the PCB.
Moto G (4th Generation) Level 2 – Service and Repair Manual Headset Jack Flex Removal Slide the Thin Plastic Spudger between the Headset Jack Flex and the wall of the Front Housing pocket to separate the adhesive from the Front Housing. NOTE After you remove the Headset Jack Flex, you cannot reuse it.
Moto G (4th Generation) Level 2 – Service and Repair Manual Loudspeaker Removal Use the flat end of the Blackstick to pry the Loudspeaker off the Front Housing. NOTE After you remove the Loudspeaker, you cannot reuse it. Motorola Mobility Confidential Restricted: PAGE 38 Do not share without consent from Motorola...
Moto G (4th Generation) Level 2 – Service and Repair Manual Side Key Removal NOTE After you remove the Side Keys, you cannot reuse them. Through the openings in the back of the Front Housing, use the pointed end of the Blackstick to push the Volume Key out of the Housing.
Moto G (4th Generation) Level 2 – Service and Repair Manual Rear-Facing Imager Removal NOTE The Rear-Facing Imager can be recovered and reused after removal. Use the Tweezers to remove the Kapton Tape from the Rear-Facing Imager ZIF Connector Door. NOTE After you remove the Kapton Tape, you cannot reuse it.
Moto G (4th Generation) Level 2 – Service and Repair Manual Loudspeaker Pad Removal NOTE After you remove the Loudspeaker Pads, you cannot reuse them. Use the Tweezers and ISP Alcohol to remove the Loudspeaker Pad from the front of the PCB.
Moto G (4th Generation) Level 2 – Service and Repair Manual USB Grommet Removal Use the Tweezers to remove the USB Grommet from the PCB and Microphone. NOTE The USB Grommet can be recovered and reused after removal. Motorola Mobility Confidential Restricted: PAGE 42 Do not share without consent from Motorola...
Moto G (4th Generation) Level 2 – Service and Repair Manual Proximity Grommet Removal Use the Tweezers to remove the Proximity Grommet from the PCB. NOTE The Proximity Grommet can be recovered and reused after removal. Motorola Mobility Confidential Restricted: PAGE 43 Do not share without consent from Motorola...
Moto G (4th Generation) Level 2 – Service and Repair Manual Secondary-Microphone Grommet Removal Use the Tweezers to remove the Secondary- Microphone Grommet from the PCB. NOTE The Secondary-Microphone Grommet can be recovered and reused after removal. Motorola Mobility Confidential Restricted: PAGE 44 Do not share without consent from Motorola...
Moto G (4th Generation) Level 2 – Service and Repair Manual Thermal Spreader, Copper Tape, and Kapton Tape Removal NOTE Remove the Thermal Spreader, Copper Tape, and Kapton Tape only if they are damaged. After you remove them, you cannot reuse them. Use the Plastic Tweezers to remove the Kapton Tape from the inner edge of the PCB near the Display Flex BtB Connector.
Moto G (4th Generation) Level 2 – Service and Repair Manual PCB Water Detection Label Inspection Inspect the WDL at the location shown on the PCB. Verify it is correctly placed, and inspect it for signs of activation. Motorola Mobility Confidential Restricted: PAGE 46 Do not share without consent from Motorola...
Moto G (4th Generation) Level 2 – Service and Repair Manual ARTS EFRESH Tools Required for Parts Refresh The following tools are required for parts refresh of the Moto G (4th Generation) phone. Description Part # Image Blackstick Tweezers (Plastic or Plastic-Tipped) ESD Mat and Wrist Strap Gloves or Finger Collets Isopropyl (ISP) Alcohol...
Moto G (4th Generation) Level 2 – Service and Repair Manual Rear Housing Cleaning Use the Blackstick and ISP Alcohol to clean any remaining adhesive from where the Rear- Facing Imager Bezel, Lens, and Flash Lens attach. Use the Blackstick and ISP Alcohol to clean any remaining adhesive from where the Secondary-Microphone Mesh attaches.
Moto G (4th Generation) Level 2 – Service and Repair Manual PCB Cleaning Use the Blackstick and ISP Alcohol to remove any remaining adhesive from where the Thermal Spreader and Copper Tape attach to the PCB over the Display Flex BtB Connector. Use the Blackstick and ISP Alcohol to remove any remaining adhesive from where the Kapton Tape attaches to the PCB Shield over...
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Moto G (4th Generation) Level 2 – Service and Repair Manual Use the Blackstick and ISP Alcohol to remove any remaining adhesive from where the Thermal Spreader, Copper Tape, and Kapton Tape attach to the bottom of the PCB. Motorola Mobility Confidential Restricted: PAGE 50 Do not share without consent from Motorola...
Moto G (4th Generation) Level 2 – Service and Repair Manual Battery Cleaning /// WARNING /// // CAUTION // Failure to adhere to Safety Critical Note(s) may Handle the Battery Pack with care. If dropped to the increase risk of rupture, burning, or failure to function floor, it may be internally damaged and must be safely when used by the customer.
Moto G (4th Generation) Level 2 – Service and Repair Manual Rear-Facing Imager Bezel Cleaning Use the Blackstick and ISP Alcohol to clean any remaining adhesive from the Rear-Facing Imager Bezel. Motorola Mobility Confidential Restricted: PAGE 52 Do not share without consent from Motorola...
Moto G (4th Generation) Level 2 – Service and Repair Manual SSEMBLY Assembly Map Front Headset Jack Headset Jack Loudspeaker Headset Jack Side Keys Vibrator Housing Flex Grommet Secondary- Copper Tape SD Card Proximity Loudspeaker Rear-Facing Front-Facing Microphone ZIF Pads &...
Moto G (4th Generation) Level 2 – Service and Repair Manual Tools Required for Assembly The following tools are required to assemble the Moto G (4th Generation) phone. Description Part # Picture / Drawing Affinity PCB Assembly Fixture 3-00-F8-10000 Lens and Bezel Press Head Affinity Camera Lens and Bezel Press Tool 3-00-G3-10000 Lens and Bezel Press Fixture...
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Moto G (4th Generation) Level 2 – Service and Repair Manual Description Part # Picture / Drawing 3IP Torx Bit Torque Driver (Adjustable) Tweezers (Plastic or Plastic-Tipped) ESD Mat and Wrist Strap Gloves or Finger Collets Isopropyl (ISP) Alcohol Motorola Mobility Confidential Restricted: PAGE 55 Do not share without consent from Motorola...
Moto G (4th Generation) Level 2 – Service and Repair Manual Rear Housing Water Detection Label Assembly Description Reference # ASSY,HSG,REAR,BLACK,L5,SINGLE SIM SLT ASSY,HSG,REAR,BLACK,L5 LBL,WATER, DETECT,DVX NOTE The color on the inside of the WDL does not reflect activation. Remove the WDL from the carrier. Place the WDL on the Rear Housing in the location shown.
Moto G (4th Generation) Level 2 – Service and Repair Manual Rear Housing Pad Assembly Description Reference # ASSY,HSG,REAR,BLACK,L5,SINGLE SIM SLT ASSY,HSG,REAR,BLACK,L5 PAD,CONDUCTIVE,MICRO USB TO FPS PAD,SIDE KEY,BTB NOTE The Fingerprint Sensor is only available on the 16 MP model. Remove the Fingerprint Sensor BtB Pad from the carrier.
Moto G (4th Generation) Level 2 – Service and Repair Manual Secondary-Microphone Mesh Assembly Description Reference # ASSY,HSG,REAR,BLACK,L5,SINGLE SIM SLT ASSY,HSG,REAR,BLACK,L5 SCRN,MIC,MESH,GASKET,SECONDARY Remove the Secondary-Microphone Mesh from the carrier. Place the Secondary-Microphone Mesh onto the Rear Housing, aligning it with the etched recess.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Remove the Headset Jack Flex ZIF Pad from the carrier. Place the Headset Jack Flex ZIF Pad on the PCB in the location shown. Press down on the Headset Jack Flex ZIF Pad for 5 seconds to secure the Pad to the PCB.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Place Kapton Tape over the Rear-Facing Imager ZIF Connector Door. Remove the Rear-Facing Imager protective liner if present. Fold the Rear-Facing Imager Flex over the Rear-Facing Imager Flex ZIF Connector. Motorola Mobility Confidential Restricted: PAGE 66 Do not share without consent from Motorola...
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Moto G (4th Generation) Level 2 – Service and Repair Manual Remove the Front Loudspeaker Pad from the carrier. Place the Front Loudspeaker Pad into the fixture, using the pins in the fixture to align it. Place the PCB into the fixture over the Copper Tape, Thermal Spreader, and Front Loudspeaker Pad, using the pins in the fixture to align it.
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Moto G (4th Generation) Level 2 – Service and Repair Manual 13. Remove the SD Card Shim from the carrier. 14. Place the SD Card Shim into the fixture, using the pins in the fixture to align it. 15. Place the PCB into the fixture over the Rear Loudspeaker Pad, Display Flex Kapton Tape, and SD Card Shim, using the pins in the fixture to align it.
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Moto G (4th Generation) Level 2 – Service and Repair Manual 21. Place the PCB onto the Front Housing, aligning it to the screw bosses in the Front Housing. // CAUTION // Verify the Display Flex and Fingerprint Sensor Flex are not caught underneath the PCB. The Fingerprint Sensor is only available on the 16 MP model.
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Moto G (4th Generation) Level 2 – Service and Repair Manual 24. Place Kapton Tape over the screw near the SIM Trays. Align the tape with the wall of the Battery pocket. 25. Apply rolling pressure to connect the Display Flex BtB Connector to the PCB.
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Moto G (4th Generation) Level 2 – Service and Repair Manual 30. Remove the adhesive liner from the Headset Jack Flex. 31. Fold the Headset Jack Flex over the edge of the pocket of the Front Housing, aligning it with the pocket wall. 32.
Moto G (4th Generation) Level 2 – Service and Repair Manual Headset Jack Assembly Description Reference # ASSY,HSG,FRNT,WHT ASSY,HSG,FRNT,BLK DIE CUT,ADHES,HSJ RETN CONN,JACK, HEADSET, 3.5 MM DIAMETER, 45 GROM,HSJ GROM,RUB,HSJ Remove the adhesive liner from the Headset Jack. Place the Headset Jack into the pocket of the Front Housing, angling the top of the jack into the pocket first.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Remove the adhesive liner from the Headset Jack Grommet. Place the Headset Jack Grommet over the Headset Jack. Press down on the Headset Jack for 5 seconds to secure the Headset Jack Grommet.
Moto G (4th Generation) Level 2 – Service and Repair Manual Loudspeaker Assembly Description Reference # ASSY,HSG,FRNT,WHT ASSY,HSG,FRNT,BLK TRANSDUCER,OTHR,2V,LOUDSPEAKER, 6OHM, 11 1.15 Remove the Loudspeaker from the carrier. Place the Loudspeaker into the pocket of the PCB and Front Housing. Verify the indicated contacts orient away from the edge of the Front Housing.
Moto G (4th Generation) Level 2 – Service and Repair Manual Front-Facing Imager Assembly Description Reference # ASSY,HSG,FRNT,WHT ASSY,HSG,FRNT,BLK ASSY,CAMR,5MP,FRONT IMGR PAD,CONDUCTIVE,FRONT FACING IMGR FLX SPRT,FRNT FACING IMGR Remove the protective liner from the Front- Facing Imager if present. Insert the Front-Facing Imager Flex into the Front-Facing Imager ZIF Connector.
Moto G (4th Generation) Level 2 – Service and Repair Manual Battery Adhesive Assembly Description Reference # ASSY,HSG,FRNT,WHT ASSY,HSG,FRNT,BLK DIE CUT,ADHES,BAT PSA - FRNT HSG Remove the Battery Adhesive from the carrier. Place the Battery Adhesive into the pocket of the Front Housing.
Moto G (4th Generation) Level 2 – Service and Repair Manual Battery Assembly Description Reference # ASSY,HSG,FRNT,WHT ASSY,HSG,FRNT,BLK TAPE,BAT PULL TAB ASSY,BAT,GA40,LI POLYMER,SONY,TYP2875 MA ASSY,BAT WR ALIGN BLCK TAPE,BAT WIRE,KAPTON /// WARNING /// // CAUTION // Failure to adhere to Safety Critical Note(s) may Handle the Battery Pack with care.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Align the Battery Wire Flex tail to the Battery Wire BtB Connector on the PCB. Press down on the Battery Wire Flex tail to engage the Battery Wire BtB Connector. Align the Battery Wires along the edges of the SIM trays and Shield.
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Moto G (4th Generation) Level 2 – Service and Repair Manual 10. Place Kapton Tape across the Battery Wires, over the Shield and lower left corner of the Battery. Motorola Mobility Confidential Restricted: PAGE 81 Do not share without consent from Motorola...
Moto G (4th Generation) Level 2 – Service and Repair Manual Rear Thermal Spreader Assembly Description Reference # ASSY,HSG,FRNT,WHT ASSY,HSG,FRNT,BLK HEAT SPREADER,SS1700 50UM - BCK Align the Thermal Spreader over the PCB shield. Remove the right adhesive liner from the Thermal Spreader.
Moto G (4th Generation) Level 2 – Service and Repair Manual Vibrator Assembly Description Reference # ASSY,HSG,FRNT,WHT ASSY,HSG,FRNT,BLK ALERT DEVICE,VIBR 1.12 Lift the USB Grommet away from the PCB. Place the Vibrator into the pocket of the Front Housing. Align the Vibrator Flex tail to the Vibrator BtB Connector.
Moto G (4th Generation) Level 2 – Service and Repair Manual Side Key Assembly Description Reference # ASSY,HSG,REAR,BLACK,L5,SINGLE SIM SLT ASSY,HSG,REAR,BLACK,L5 ASSY,SIDE KEY,POWER BTN ,LIGHT CHRM ASSY,SIDE KEY,POWER BTN ,DARK CHRM ASSY,SIDE KEY,VOLUME BUTTON,LIGHT CHRM ASSY,SIDE KEY,VOLUME BUTTON,DARK CHRM Place the Affinity Side Key Assembly Tool (3-00-G6-10000) on the PCB and over the side of the Housing, aligning the tool with the Side Key snap holes.
Moto G (4th Generation) Level 2 – Service and Repair Manual Flash Flex Assembly Description Reference # ASSY,HSG,REAR,BLACK,L5,SINGLE SIM SLT ASSY,HSG,REAR,BLACK,L5 ASSY,FLXCKT,PROX/CAMER FLSH LED ASSY,FLXCKT,LSR FOCUS/CAMERA FLSH LED Remove the four adhesive liners from the Flash Flex. Place the Flash Flex into the Rear Housing, aligning it to the five pins in the Rear Housing.
Moto G (4th Generation) Level 2 – Service and Repair Manual Rear Housing Assembly Description Reference # ASSY,HSG,FRNT,WHT ASSY,HSG,FRNT,BLK ASSY,HSG,REAR,BLACK,L5,SINGLE SIM SLT ASSY,HSG,REAR,BLACK,L5 SPCR,DIECUT,NO NFC SKU SCR,HSG 39 (qty 19) Remove any remaining protective liners from the Housing, PCB, Rear-Facing Imager, and Front-Facing Imager.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Use the Torque Driver and 3IP Torx Bit to tighten the 19 3IP Machine Screws to 0.8 in- (0.09 N·m) in the order shown. Motorola Mobility Confidential Restricted: PAGE 87 Do not share without consent from Motorola...
Moto G (4th Generation) Level 2 – Service and Repair Manual Rear-Facing Imager Flash Lens Assembly Description Reference # ASSY,HSG,REAR,BLACK,L5,SINGLE SIM SLT ASSY,HSG,REAR,BLACK,L5 LENS,FLSH Remove the adhesive liner from the Rear- Facing Imager Flash Lens. Place the Rear-Facing Imager Flash Lens into the pocket of the Rear Housing.
Moto G (4th Generation) Level 2 – Service and Repair Manual Rear-Facing Imager Lens Assembly Description Reference # ASSY,HSG,REAR,BLACK,L5,SINGLE SIM SLT ASSY,HSG,REAR,BLACK,L5 ASSY,MN CAMR CVR LENS,BLACK ASSY,LENS,MAIN,IMAGER CVR Remove the adhesive liner from the Rear- Facing Imager Lens. Place the Rear-Facing Imager Lens into the pocket of the Rear Housing.
Moto G (4th Generation) Level 2 – Service and Repair Manual Rear-Facing Imager Bezel Assembly Description Reference # ASSY,HSG,REAR,BLACK,L5,SINGLE SIM SLT ASSY,HSG,REAR,BLACK,L5 REAR-FACING IMAGER BEZEL ADHESIVE ASSY,BZL MN IMAGER,SILVER ASSY,BZL MN IMGR NOTE Perform steps 1-3 only if the Rear-Facing Imager Bezel Adhesive is not already assembled to the Rear-Facing Imager Bezel.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Press down on the Rear-Facing Imager Bezel for 5 seconds to secure it to the Rear Housing. Place the Affinity Camera Lens and Bezel Press Fixture (3-00-G3-10000) into the Press (19501980).
Moto G (4th Generation) Level 2 – Service and Repair Manual Flash-Flex Grommet Assembly Description Reference # ASSY,HSG,REAR,BLACK,L5,SINGLE SIM SLT ASSY,HSG,REAR,BLACK,L5 GROM,FLASH_FOCUS FLEX,BTB RETN Press down on the Flash Flex to engage the Flash Flex BtB Connector. Place the Flash-Flex Grommet into the Rear Housing, beginning with the side opposite the curved recess.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Verify the Flash-Flex Grommet is flush with the Rear Housing. Motorola Mobility Confidential Restricted: PAGE 93 Do not share without consent from Motorola...
Moto G (4th Generation) Level 2 – Service and Repair Manual Rear Cover Assembly Description Reference # ASSY,HSG,REAR,BLACK,L5,SINGLE SIM SLT ASSY,HSG,REAR,BLACK,L5 ASSY,CVR,BTDR,KIT, REAR DEEP SEA BLU VIR ASSY,CVR,BTDR,KIT,LAVA ASSY,CVR,BTDR,KIT,COBALT ASSY,CVR,BTDR,KIT,BAMBOO WD ASSY,CVR,BTDR,KIT, WHT Remove the protective liner from the Rear- Facing Imager Bezel, if present.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Engage the remaining snaps around the perimeter of the phone and the Rear-Facing Imager Bezel. Motorola Mobility Confidential Restricted: PAGE 96 Do not share without consent from Motorola...
Moto G (4th Generation) Level 2 – Service and Repair Manual ISPLAY EPLACEMENT Tools Required for Display Replacement The following tools are required to remove, clean, and replace damaged Display parts on the Moto G (4th Generation) phone. Description Part # Picture / Drawing Pre-Heat Fixture (optional –...
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Moto G (4th Generation) Level 2 – Service and Repair Manual Description Part # Picture / Drawing 4-00-X2-10000 (220V) / Generic Lens Removal Fixture* 4-00-X7-10000 (115V) 4-00-A2-10000 Vacuum O-Ring** (19506580) Oven (optional – for use if the Pre-Heat Fixture and Generic Lens Removal Fixture are not available) Press...
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Moto G (4th Generation) Level 2 – Service and Repair Manual Description Part # Picture / Drawing Isopropyl (ISP) Alcohol Cotton Swabs 3M AP-111 Adhesion Promoter *Generic Lens Removal Fixtures 4-00-X2-10000 and 4-00-X7-10000 are identical tools. The only difference is the voltage rating.
Moto G (4th Generation) Level 2 – Service and Repair Manual Display Removal (With Display Removal Fixture) // CAUTION // NOTE If the Display Lens is damaged, continue to Pre-Heat Method A and Pre-Heat Method B are Display Removal (Damaged Display Lens optional procedures that may be used to reduce Only) on page 107.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Lens Removal Fixture Setup Verify that the Vacuum O-ring (4-00-A2- 10000) is positioned in the Generic Lens Removal Fixture (4-00-X2-10000/4-00-X7-10000) as shown. NOTE The Generic Lens Removal Fixture vacuum will not perform correctly if the Vacuum O-ring is not in position.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Pre-Heat Method A Pre-heat the Oven to 85 °C (185 °F). // CAUTION // If the Oven is not available or not appropriate, use Pre-Heat Method B on page 103, or skip to Display Removal on page 104.
Page 103
Moto G (4th Generation) Level 2 – Service and Repair Manual Pre-Heat Method B Place the Pre-Heat Fixture (3-00-A5-10000) into the Generic Lens Removal Fixture (4-00-X2-10000/4-00-X7-10000). // CAUTION // If the Generic Lens Removal Fixture and Pre- Heat Fixture are not available or not appropriate, use Pre-Heat Method A on page 102, or skip to Display Removal on page 104.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Display Removal NOTE The Front Housing and Display can be recovered and reused after removal. Use the Tweezers to pry the two Ground Flex tabs from the Front Housing. Place the Front Housing in the Lens Removal Fixture with the Display facing down and the Headset Jack facing the front of the fixture.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Press down on the Lens Removal Fixture and press the red button to turn on the vacuum pump. Hold the Lens Removal Fixture down until the gauge reaches -60 kPa. When the gauge reaches -60 kPa, remove your hand from the Lens Removal Fixture.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Remove the phone from the Lens Removal Fixture. // CAUTION // Wear protective gloves when handling heated parts. // CAUTION // Do not damage the Ground Flex tabs, Display Flex, or the Fingerprint Sensor Flex.
Moto G (4th Generation) Level 2 – Service and Repair Manual Display Removal (Damaged Display Lens Only) NOTE The phone may be pre-heated before Display removal. See Pre-Heat Method A, or Pre-Heat Method B for pre-heating instructions. Verify the Display Liner is removed before heating. // CAUTION // This procedure should only be performed if the Display Lens is damaged.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Slide the Thin Plastic Spudger into the gap between the Display and the Housing. Move the Thin Plastic Spudger around the edge of the Display to free the adhesive. // CAUTION // Do not insert the Thin Plastic Spudger deeper than 1 mm.
Moto G (4th Generation) Level 2 – Service and Repair Manual Front Housing Cleaning // CAUTION // Use care when cleaning the Front Housing. Do not separate the Front Housing from the Display unless the Display is damaged and being replaced. Take care not to damage the Display Flex or Fingerprint Sensor Flex.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Use the Blackstick and ISP Alcohol to remove any remaining adhesive from where the two Ground Flex tabs attach to the Front Housing. Use the Blackstick and ISP Alcohol to clean any remaining adhesive from the Display ledge.
Moto G (4th Generation) Level 2 – Service and Repair Manual Display Cleaning Use the Blackstick and ISP Alcohol to remove any remaining adhesive from the edge of the Display. // CAUTION // Use care when cleaning the Display. Do not separate the Display from the Lens.
Moto G (4th Generation) Level 2 – Service and Repair Manual Front Housing Preparation Description Reference # ASSY,HSG,FRNT,WHT ASSY,HSG,FRNT DIE CUT,ADHES,DISP FLEX,GROUNDING CPSA-T DIE CUT,ADHES,DISP FLX TO FRNT HSG CHAS DIE CUT,ADHES,DISP FLX GNDNG CPSA-LED AR SCRN,MIC,MESH,PRIMARY SCRN,MESH,SPEAKER SPCR TAPE,KAPTON,FRONT,R_DFP LBL,IMEI TAPE,DISP FLX PROT FROM BAT WALL Remove the two Ground Flex Adhesives from...
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Moto G (4th Generation) Level 2 – Service and Repair Manual Remove the Speaker Mesh from the carrier. Place the Speaker Mesh on the top of the Front Housing, aligning it with the etched recess. Press down on the Speaker Mesh for 5 seconds to secure it to the Front Housing.
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Moto G (4th Generation) Level 2 – Service and Repair Manual 17. Remove the Display Flex Adhesive from the carrier. 18. Place the Display Flex Adhesive on the Front Housing, oriented as shown. Align it with the holes in the Housing. 19.
Moto G (4th Generation) Level 2 – Service and Repair Manual Display Adhesive Assembly Description Reference # DIE CUT,ADHES,MN LENS,PSA ASSY,HSG,FRNT,WHT ASSY,HSG,FRNT Use cotton swabs and ISP Alcohol to clean the Display bonding ledge, Top Frame, and Bottom Frame. The Display bonding ledge is highlighted in the photo.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Remove the Display Adhesive from the carrier. Place the Display Adhesive into the Affinity Main Lens Alignment Fixture (3-00-F9-10000), aligning it to the pins in the fixture // CAUTION // Verify that the ISP Alcohol and 3M AP-111 Adhesion Promoter have dried completely before proceeding.
Moto G (4th Generation) Level 2 – Service and Repair Manual Speaker Bezel Assembly Description Reference # MDL,MDL,5.46 FHD DISP LENS ASSY BLK NON MDL,MDL,5.46 FHD DISP LENS ASSY WHT NON ASSY,WHITE,LENS DISP 5.5 FHD ASSY,BLACK,LENS DISP 5.5 FHD BZL,SPKR 1.10 Remove the Speaker Bezel from the carrier.
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Moto G (4th Generation) Level 2 – Service and Repair Manual Use the Press to press down for 5 seconds to secure the Speaker Bezel to the Display. Slide the Press arm back, and remove the Display from the Press. Motorola Mobility Confidential Restricted: PAGE 120 Do not share without consent from Motorola...
Moto G (4th Generation) Level 2 – Service and Repair Manual Display Assembly Description Reference # ASSY,HSG,FRNT,WHT ASSY,HSG,FRNT MDL,MDL,5.46 FHD DISP LENS ASSY BLK NON MDL,MDL,5.46 FHD DISP LENS ASSY WHT NON ASSY,WHITE,LENS DISP 5.5 FHD ASSY,BLACK,LENS DISP 5.5 FHD PAD,DISPLAY,TOUCH AREA PAD,DISP FLX BTB PROT LNR,CUST MN LENS LINER , DL SIM-BRAZIL...
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Moto G (4th Generation) Level 2 – Service and Repair Manual // CAUTION // Verify that the ISP Alcohol and 3M AP-111 Adhesion Promoter have dried completely before proceeding. Failure to do so can cause the Display to improperly adhere and reduce the phone’s water resistance.
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Moto G (4th Generation) Level 2 – Service and Repair Manual 10. Lower the Display into the Front Housing. 11. Verify all four flex tails are properly fed through the holes in the Front Housing. 12. Press down on the Display for 10 seconds to secure the Display to the Front Housing.
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Moto G (4th Generation) Level 2 – Service and Repair Manual 13. Remove the liners from the two Ground Flex tab adhesives. 14. Fold the Ground Flex tabs over and attach them to the Front Housing. 15. Remove the two Display Backer Pads from their carriers, and attach them to the Ground Flex tabs.
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Moto G (4th Generation) Level 2 – Service and Repair Manual 18. Place the Front Housing in the Affinity Main Lens Alignment Fixture. 19. Press the Housing for 18 seconds to secure the Display to the Housing. Motorola Mobility Confidential Restricted: PAGE 126 Do not share without consent from Motorola...
Moto G (4th Generation) Level 2 – Service and Repair Manual PPENDIX Generic Lens Removal Fixture Manual Motorola Mobility Confidential Restricted: PAGE 127 Do not share without consent from Motorola...
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Moto G (4th Generation) Level 2 – Service and Repair Manual Motorola Mobility Confidential Restricted: PAGE 128 Do not share without consent from Motorola...