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Honeywell Symphony Frequently Asked Questions Manual

Honeywell Symphony Frequently Asked Questions Manual

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Symphony Frequently Asked Questions
What control panels are compatible with Symphony?
How to set the address and enable symphony in the control panel?
What wires do I need to run to Symphony?
How much power does symphony require?
Why won't my clock synchronize?
How many users can be enabled in Symphony?
Why can't I get Email through my Symphony?
Why can't I connect to the Internet with Symphony?
How do I register Symphony for an Internet Account?
Why does my Symphony keep resetting?
This Section explains what control panels are compatible with the Symphony.
The Symphony keypad is compatible with the following Ademco panels:
Vista 20P (Rev. 3) and the 20PS – Support s 2 Symphony keypads
Vista 20p (Rev. 5 and higher) will support up to 4 Symphony keypads
Vista 20PI – Support s 4 Symphony keypads
First-Alert FA148CP – Supports 2 Symphony Keypads
First-Alert FA168CPS – Supports 2 Symphony Keypads
Vista 128BP/250BP – Supports 3 Symphony Keypads
Vista 128BP/250BP – Rev. 4 Supports 3 Symphony Keypads
Vista 128FBP – Rev. 1 Supports 1 Symphony Keypad
Vista 128FBP – Rev. 3 Supports 3 Symphony Keypads
Vista 250FBP – Rev. 1 Supports 1 Symphony Keypad
Vista 250FBP – Rev. 3 Supports 3 Symphony Keypads
First-Alert FA1660C - Support s 3 Symphony Keypads
First-Alert FA1700C – Rev. 1 Supports 1 Symphony Keypad
First-Alert FA1700C – Rev. 3 Support 3 Symphony Keypads
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Tech Support
Updated 1/13/09

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Summary of Contents for Honeywell Symphony

  • Page 1 This Section explains what control panels are compatible with the Symphony. The Symphony keypad is compatible with the following Ademco panels: • Vista 20P (Rev. 3) and the 20PS – Support s 2 Symphony keypads • Vista 20p (Rev. 5 and higher) will support up to 4 Symphony keypads •...
  • Page 2 02, location 3 is for address 05, and location 04 is for address 06. For example, if you have only one symphony and want it on Partition 1, set *189 = 1 0 for the 20P (Rev.3) or 20PS. If it is the 20PI it would read *189 = 1 0 0 0 for the same set up.
  • Page 3 Category 5 Ethernet connection to the network router • This connection is required for a network connection for Internet features. • Category 5 (4 twisted pair – 24AWG) – Connects from RJ45 plug on back of Symphony and runs to the network router/hub/etc…...
  • Page 4: Check Your Network Connection

    • The Symphony keypad has a User Set-up that allows the user to add a code on the control panel and/or as an Internet user on the Symphony keypad. It lets you program the user code on any user number allowed by the control panel as any authority level.
  • Page 5 User codes for operation • Through the Symphony keypad’s User Set-up, 10 user codes can be added onto the control panel as any authority or user number allowed by the control panel. A name needs to be given to the user.
  • Page 6 4. Verify that a computer on the network is able to get its address through DHCP. 5. Try connecting the Symphony to the same port of the router that you know a computer is able to get its address through.
  • Page 7 1. Setup a dealer account with Alarmnet by calling your Central Station. Note: This is done only once as a dealer. It is not necessary each time you put a Symphony on line. 2. They will assign you a Central Station number (4-digits), an account number(4-digits), a username and password.
  • Page 8 3 = Lobby Partition For example, if you have only one symphony and want it on Partition 1, set *189 = 1 0 for the 20P (Rev.3) or 20PS. If it is the 20PI it would read *189 = 1 0 0 0 for the same set up.