RM-994/ RM-995/ RM-996
BB Troubleshooting Guide
Display fault troubleshooting
Display Fault
troubleshooting
Press and hold Volume
Down Key and Power
Key for 12 sec.
Phone has
vibration?
Yes
Run"Display
Pass
test"in Care
Suite
Yes
Fail
Check J2401 is dirty? Or
Pass
J2401 has damage on
appearance?
Fail
Clear J2401 if is it dirty,
Replace J2401 if it is damaged
Check C2411.1/C2412.1 are
Pass
5.4V/-5.4V?
Fail
If not, change chip U2401
and inductor L2401 if there is
crack on appearance.
Replace Display
Pass
End
NOKIA INTERNAL USE ONLY
Copyright © 2013 Nokia. All rights reserved.
Charge the phone about
10min, the battery icon
should appear or after
No
charging 15~20min, you can
then power on the phone,
and try entering the OS.
Fail
Go to dead or
jammed device
troubleshooting
Fail
Change Main PWB
Pass
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