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POST error messages
The following table describes the POST error messages and suggested actions to
correct the detected problems.
v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, "Parts listing," on page 59 to determine which components are customer replaceable units
(CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by "(Trained service technician only)," that step must be performed only by a
trained service technician.
Error message
Failure fixed disk
Stuck key
Keyboard error
Keyboard controller error
Action
1. Reseat the following components, depending on the hardware
configuration:
v Hot-swap drive configurations:
a. Hard disk drive x
b. SAS/SATA PCIe adapter
v Simple-swap drive configurations:
a. Hard disk drive x
b. Hard disk drive x cable
2. Replace the following components one at a time, depending on the
hardware configuration, in the order shown, restarting the system-board
tray each time:
v Hot-swap drive configurations:
a. Hard disk drive x
b. 2x2 2.5-inch hot-swap SAS backplane or 2.5-inch hot-swap drive
cage
c. SAS/SATA PCIe adapter
v Simple-swap drive configurations:
a. Hard disk drive x
b. Hard disk drive x cable
3. (Trained service technician only) Replace the system-board tray.
Make sure that all keyboard keys operate freely.
1. Reseat the keyboard.
2. Replace the keyboard.
3. (Trained service technician) Replace the system-board tray.
1. Reseat the keyboard.
2. Replace the keyboard.
3. (Trained service technician) Replace the system-board tray.
15
Chapter 2. Diagnostics
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