68015000585-MF Contents Contents List of Figures......................12 List of Tables......................13 Safety Information.....................14 Copyrights......................... 15 Chapter 1: General Information................16 1.1 Icon Conventions........................16 1.2 Using this Guide........................16 1.3 Feature and Service Availability.................... 16 Chapter 2: Getting Started..................17 2.1 Product Technical Information....................17 2.2 Before Power On........................
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68015000585-MF Contents 2.14 One-Touch Buttons......................40 Chapter 3: Modes...................... 43 3.1 Trunked Mode Operation.......................43 3.1.1 Entering TMO Mode....................43 3.1.2 Making Group Calls in TMO..................43 3.1.3 Receiving Group Calls in Idle...................44 3.1.4 Receiving Group Calls during Ongoing Group Calls..........44 3.1.5 D-PTT Preempt Group Call..................44 3.1.5.1 Preempting Group Calls................45 3.1.6 Dynamic Group Number Assignment (DGNA)............45 3.1.6.1 DGNA Reception..................45...
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68015000585-MF Contents 3.5.1 Emergency Alarm....................54 3.5.2 Emergency Group Call.....................54 3.5.2.1 Making Emergency Group Calls..............55 3.5.2.2 Receiving Emergency Group Calls............55 3.5.3 Non-Tactical Emergency..................55 3.5.4 Emergency Individual Calls (Private or MSISDN)............56 3.5.5 Emergency SDS Status................... 56 3.5.6 Emergency Hot Microphone..................56 3.5.7 Alternating Hot Microphone..................
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68015000585-MF Contents 4.3.2.3 Using Submenus in Inbox and Outbox............69 4.3.2.4 Embedded Number..................71 4.3.2.5 Storing Numbers from Messages...............71 4.3.2.6 Calling Numbers from Messages............... 72 4.3.2.7 Making Group Calls on the Talkgroup of the Message Sender....72 4.3.2.8 Immediate Text Message................72 4.3.3 Outbox........................
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68015000585-MF Contents 4.6 Security..........................83 4.6.1 Setting Keypad Lock....................84 4.6.1.1 Keypad Lock Notification................84 4.6.1.2 Setting Automatic Keylock Delay............... 84 4.6.1.3 Setting Keylock on Startup.................84 4.6.2 Air Encryption......................84 4.6.2.1 Viewing Air Encryption State..............85 4.6.2.2 Deleting User Keys..................85 4.6.3 K Validity........................85 4.6.3.1 Verifying K Validity..................
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68015000585-MF Contents 4.7.7 Display........................94 4.7.7.1 Setting Font Level..................94 4.7.7.2 Setting Large Idle Font................95 4.7.7.3 Setting Extended Status Icons..............95 4.7.7.4 Setting Screen Saver................. 95 4.7.7.5 Setting Backlight..................95 4.7.7.6 Setting Wallpaper..................96 4.7.8 Time and Date......................96 4.7.8.1 Setting Time and Date on the Display............96 4.7.8.2 Setting the Time Format................96 4.7.8.3 Setting the Time Manually................97 4.7.8.4 Setting the Date Format................
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68015000585-MF Contents 4.8.2.2 Setting Talkgroups in the Active Scan List..........104 4.8.2.3 Setting Scan Lists..................105 4.8.2.4 Deleting Talkgroups from Scan Lists............105 4.8.3 My Groups......................105 4.8.3.1 Adding Favorite Folders................105 4.8.3.2 Adding Talkgroups to Favorite Folders............ 105 4.8.3.3 Deleting Talkgroup from Favorite Folders..........106 4.9 Individual Setup........................
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68015000585-MF Contents 4.15.2.3 Using Any Network Registration............114 4.15.3 Talkgroup Network Select..................115 4.15.3.1 Selecting Your Talkgroup Network............115 4.15.3.2 Using Select TG Net Registration............115 4.15.3.3 Using Prefer TG Net Registration............115 4.15.3.4 Using Any TG Net Registration.............. 115 4.16 Location..........................116 4.16.1 Enabling GNSS....................116 4.16.2 Viewing Your Position..................
68015000585-MF List of Figures List of Figures Figure 1: Default Home Screen with Icons..................... 31 Figure 2: Trunked Mode Operation......................43 Figure 3: Direct Mode Operation......................48 Figure 4: Communication through Repeaters..................52 Figure 5: Communication through Gateways..................52 Figure 6: Repeater Mode Operation.......................60 Figure 7: Gateway Mode Operation.......................
68015000585-MF List of Tables List of Tables Table 1: Special Notations........................16 Table 2: Product Technical Information....................17 Table 3: Controls and Indicators – New Generation Control Head (NGCH) / Remote Ethernet Control Head (RECH)........................20 Table 4: Controls and Indicators – Telephone Style Control Head (TSCH)........... 22 Table 5: Controls and Indicators –...
RF energy awareness and control for Compliance with applicable standards and Regulations. For a list of Motorola Solutions-approved antennas and other accessories, visit the following website: http://www.motorolasolutions.com Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum (or lesser) gain approved for the transmitter by Industry Canada.
Motorola Solutions, Inc. Furthermore, the purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
68015000585-MF Chapter 1: General Information Chapter 1 General Information Icon Conventions The documentation set is designed to give the reader more visual clues. The following graphic icons are used throughout the documentation set. DANGER: The signal word DANGER with the associated safety icon implies information that, if disregarded, will result in death or serious injury.
68015000585-MF Getting Started Chapter 2 Getting Started This chapter contains basic information on how to use the radio. Product Technical Information Table 2: Product Technical Information Description Value Maximum RF Power 10 W Maximum Speaker 10 W at 4 Ω Load Antenna Impedance 50 Ω...
68015000585-MF Chapter 2: Getting Started MTM5000 Series Controls and Indicators New Generation Control Head (NGCH) / Remote Ethernet Control Head (RECH)
68015000585-MF Chapter 2: Getting Started Table 3: Controls and Indicators – New Generation Control Head (NGCH) / Remote Ethernet Control Head (RECH) Annotation Description Emergency button Press and hold Emergency button to enter Emergency operation. By default, when your radio is off, press and hold to Power On in Emergency Mode. Rotary Knob •...
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Press and hold to talk in simplex calls or to initiate a group call, release it to listen. Microphone NOTICE: While pressing the expansion PTT (on the expansion head), other PTT press on an accessory connected to the control head is ignored. This condition only applies to MTM5200, MTM5400, and MTM800 FuG.
68015000585-MF Chapter 2: Getting Started Telephone Style Control Head (TSCH) Table 4: Controls and Indicators – Telephone Style Control Head (TSCH) Annotation Description Display Provides alphanumeric text and images within 65,536 colors and 240 x 320 pixels with backlighting and scalable fonts.
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68015000585-MF Chapter 2: Getting Started Annotation Description NOTICE: Before using your radio for the first time, remove the plastic lens protector from the display. Menu key Press to enter the main menu and the context-sensitive menu. Soft keys Press Left or Right Soft key, to select the option that appears on the screen above it.
68015000585-MF Chapter 2: Getting Started Annotation Description Upper Push-To-Talk (PTT) button By default, this PTT button is disabled. However, your service provider can assign one of the following functions to it: • Upper PTT button works in the same way as the lower PTT button (you can use both interchangeably).
68015000585-MF Chapter 2: Getting Started Annotation Description • Press and hold to turn on your radio. • Rotate to set the volume. • Press and rotate to select a different talkgroup. • Press and hold the Rotary Knob to lock/unlock it. Powering off also unlocks a locked Rotary Knob.
68015000585-MF Chapter 2: Getting Started Primary Icon Secondary Icons Description TAP – capitalise first letter only TAP – all capitals iTAP – no capitals iTap – capitalise first letter only iTap – all capitals 2.5.2 Selecting Text Entry Modes Prerequisites: Your radio displays the text entry screen. Procedure: 1 Press Menu →...
68015000585-MF Chapter 2: Getting Started 2.5.4 Keys Usage List of keys and characters in Alphanumeric Mode (TAP/iTAP). Table 7: Keys Usage Alphanumeric Mode (TAP/iTAP) Symbol Mode 0 to 9 keys Numeric Mode: • Press to enter digit at insertion point. •...
68015000585-MF Chapter 2: Getting Started Description * key • Press to insert a space. • In TAP press to dismiss a word completion and insert a space. • Enter a newly created word into the user dictionary. • Press and hold to enter a carriage return. # key •...
68015000585-MF Chapter 2: Getting Started NOTICE: Automatic shift to upper case is used at the beginning of a message, after punctuation followed by space, or for the first letter of a word created as a new contact entry. The alternative row highlights David. 7 Press * key.
68015000585-MF Chapter 2: Getting Started 5 Press the * key. The word is placed in the text area with a space and automatically added to the dictionary. 2.5.8 Adding Words to the Dictionary Each language comes with its own dictionary. You can create words (including alphanumeric abbreviations).
68015000585-MF Chapter 2: Getting Started Display This section presents the default home screen elements of the radio. Figure 1: Default Home Screen with Icons Home Mode Contacts Network Range TalkGroup Options Table 9: Display Annotation Description Status icon area Text display area Soft key area Menu/Context sensitive icon The color of the Soft key area changes according to the mode the radio is in.
68015000585-MF Chapter 2: Getting Started Counter clockwise 2.8.2 Configurable Idle Screen Your service provider can configure the information that is displayed on the idle screen below the status icon area. The displayed information depends on the radio configuration and services supported.
68015000585-MF Chapter 2: Getting Started Status Icons Status icons appear when your radio is engaged in certain activities or when you have activated certain features. Table 11: Status Icons Icon Description Trunked Mode Operation (TMO) In Service No Service Signal Strength – The more bars, the stronger the signal. Migration –...
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68015000585-MF Chapter 2: Getting Started Icon Description DMO Repeater Communication Mode – Indicates that the Repeater or GW + Rep option in DMO Mode is selected. The icon has the following status: • Solid – when the radio has detected the repeater (for example, when the radio receives a presence signal).
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68015000585-MF Chapter 2: Getting Started Icon Description New Message Has Arrived – Indicates that a new message has arrived. New Message in Inbox – Indicates that you have unread messages in your Inbox. Unread (New) WAP Message – Indicates that new page was loaded to the browser. Call-Out –...
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68015000585-MF Chapter 2: Getting Started Icon Description WAP Message Title Icon – Displayed next to the title along with the text in the mes- sage list view. Keys Locked – Indicates that keys are locked. Non-Secured Call – Air Encryption Unavailable Blinking –...
68015000585-MF Chapter 2: Getting Started Icon Description All Tones Off / Duplex and Simplex Ring Muted – Indicates that all alert tones are off, or both simplex ring volume is set to 0 and duplex ring volume is set to 0. Appli- cable to Control Head 2.
68015000585-MF Chapter 2: Getting Started These icons are displayed next to the talkgroup alias on idle display and when scrolling talkgroups in common or favorite folder lists. Table 13: Talkgroup Icons Icon Talkgroups in Common Folders Talkgroups in Favorite Folders TMO Talkgroup Icons In TMO Mode In TMO Mode...
68015000585-MF Chapter 2: Getting Started Icon Talkgroups in Common Folders Talkgroups in Favorite Folders DMO Talkgroup Icons Display when a DMO talkgroup is selected. General Icons Display when the radio is registered to a network that is not the home network. NOTICE: The icon, also known as Migration icon, is only displayed on the top of the display as a status icon.
68015000585-MF Chapter 2: Getting Started 2.14 One-Touch Buttons The One-Touch Button (OTB) feature allows you to activate a feature by a long key press of the programmable button. Your service provider can also assign one-touch functions to the keypad keys. IMPORTANT: Do not press any key until the radio is powered up.
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68015000585-MF Chapter 2: Getting Started Feature Description Radio User Identity (RUI) Toggles the RUI feature of the radio. Logon or Logoff Select Next Radio Selects the next available radio. Select Talkgroup Network Displays the Select Talkgroup Network menu. Shortcut Send Double Push PTT Sends the D-PTT tone to the currently used talkgroup.
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68015000585-MF Chapter 2: Getting Started Feature Description Toggle Transmit Inhibit Turns TXI on or off. Mode (TXI) Turn Gateway Mode On or Turns Gateway Mode on or off. Turn Repeater Mode On Turns Repeater Mode on or off. or Off Unassigned The radio displays Unassigned Button when no feature is as- signed to this button.
68015000585-MF Modes Chapter 3 Modes This chapter contains information on available modes that the radio can operate in. Trunked Mode Operation Trunked Mode Operation (TMO) requires the switching and management infrastructure. This operation mode enables various voice and data communication types, such as group calls and short data service messages, as well as access to the infrastructure-related features such as packet data.
68015000585-MF Chapter 3: Modes 2 Wait for the Talk Permit tone (if configured) and then speak into the microphone. Release the PTT button to listen. NOTICE: To cancel making a group call, do one the following actions before the talk permit is granted (depending on your service provider’s settings): •...
68015000585-MF Chapter 3: Modes 3.1.5.1 Preempting Group Calls NOTICE: Your radio can only support either the D-PTT Tone feature or D-PTT Preempt Group Call feature at a time. Procedure: 1 Your radio receives a Group Call. 2 Press the PTT button twice on the radio or the Remote Control Unit (RCU). Call preempt is triggered.
68015000585-MF Chapter 3: Modes 3.1.6.3 DGNA Auto Reselect Group If the DGNA Auto Reselect is configured, whenever a talkgroup assigned by the network operator through the DGNA is deassigned without the user action, the radio returns to the previously selected group.
68015000585-MF Chapter 3: Modes 3.1.8 Phone and PABX Calls Phone Calls allow you to call a landline telephone number or a cellular mobile phone number. Private Automatic Branch Exchange (PABX) Calls allow you to call local (office) extension numbers. NOTICE: This feature is available only in Trunked Mode Operation (TMO). The Phone/PABX Speed Dial feature allows you to dial a shortened number of up to three digits instead of the full number.
68015000585-MF Chapter 3: Modes • Emergency Operations NOTICE: Your service provider can turn on/off all visual and audio indications, when you enter Local Site Trunking Mode. 3.2.2 Exiting Local Site Trunking When the link with the central network controller is reestablished, your radio exits Local Site Trunking, and the following occurs: •...
68015000585-MF Chapter 3: Modes 3.3.2 Making Group Calls in DMO The Group Call is received by all members of the selected group who have their units turned on and are in range. Procedure: 1 Press and hold the PTT button. 2 Wait for the Talk Permit tone (if configured) and then speak into the microphone.
68015000585-MF Chapter 3: Modes 3.3.5 Selecting DMO Communications Options When and where to use: Helps to communicate with other radio users on the same talkgroup through the Gateway or Repeater. Procedure: 1 From the home screen, press Options. 2 Press Config. 3 Select one of the following options: •...
68015000585-MF Chapter 3: Modes 3.3.8 Talkgroup for Individual Calls Talkgroup for Individual Calls is a talkgroup that operates on a separate frequency allocated for individual (private) calls only. Using this talkgroup optimizes frequency resources and helps not to block other talkgroups. The only supported call types are: private calls and emergency calls (both private and group).
68015000585-MF Chapter 3: Modes 3.3.10 Communication through Repeaters Radios that are out of range and cannot communicate directly with each other in Direct Mode Operation (DMO) can do it through the repeater. The repeater is a radio that repeats all communication on a chosen channel, and as a result increases radios DMO range.
68015000585-MF Chapter 3: Modes When the radio connects to a gateway, it plays a tone, displays the Gateway available message, and shows an appropriate icon. When the radio loses connection with the gateway, it plays a tone, displays the Gateway not available message, and the gateway icon is blinking. 3.3.12 Gateway and Repeater Synchronization To communicate using gateways or repeaters, the radio requires synchronization with a gateway or a...
68015000585-MF Chapter 3: Modes On entering or exiting the TXI mode, when the radio is camped on a cell, it sends a specially designated Short Data Service (SDS) status message. This SDS message indicates to the SwMI that the radio is entering or exiting TXI mode. Mobility procedures that do not require the radio to send an uplink transmission are performed except for cell reselection.
68015000585-MF Chapter 3: Modes An emergency group call can be configured as: • A non-tactical call – initiated on a talkgroup preprogrammed by your service provider. When in non- tactical emergency mode, you cannot switch talkgroups. • A tactical call – initiated on the currently selected talkgroup. Pressing the Emergency button during an ongoing emergency broadcast call has no effect.
68015000585-MF Chapter 3: Modes 3.5.4 Emergency Individual Calls (Private or MSISDN) The Emergency Individual Calls are simplex or duplex calls with emergency priority. On pressing the Emergency button, the radio initiates an individual call to a provisioned private or Mobile Station Integrated Services Digital Network (MSISDN) address. This feature also supports the direct or hook dialing method on simplex and duplex calls.
68015000585-MF Chapter 3: Modes NOTICE: When the radio goes out of the service, it enters the reception phase and the Alternating Hot Microphone is on hold. When the radio is back to the service, the Hot Microphone transmission and the Alternating Hot Microphone resume. When you are in the Emergency Mode, pressing the Emergency button restarts the Alternating Hot Microphone.
68015000585-MF Chapter 3: Modes extra layer of safety when using Emergency Operation in a critical situation, for example during a direct attack on the user. 3.5.10 Emergency Alert This feature allows the radio to send emergency alerts to other radios within its Direct Mode Operation (DMO) coverage by pressing the Emergency button.
68015000585-MF Chapter 3: Modes 3.5.12 Disaster Alert Disaster Alert call is a broadcast emergency call initiated by the radio, with emergency pre-emptive priority that everyone in a broadcast area can hear. This feature is designed for catastrophic situations, such as earthquakes, and has the highest priority over other calls. All radios under Disaster Alert display emergency notification on their screens.
68015000585-MF Chapter 3: Modes Procedure: 1 If your radio screen displays Emergency Mic On, press End. 2 Press and hold Exit. NOTICE: If an Emergency Operation triggered by Emergency number (not by Emergency button), you can press the End key to exit the Emergency Operation. Your radio exits Emergency Operations.
68015000585-MF Chapter 3: Modes • Receive&Transmit – Allows you to listen and transmit by pressing PTT. 3.6.2 Encryption in the Repeater Mode While in the Repeater Mode, the radio supports Air Encryption and is able to repeat encrypted calls and messages. If SCK keys installed on the radio are invalid: •...
68015000585-MF Chapter 3: Modes talkgroup. If the DMO channel is not free, and the incoming call has Emergency priority, then preemption request is sent. When the gateway receives a group call addressed to its current selected DMO talkgroup, it forwards the call on to the respective mapped TMO talkgroup.
68015000585-MF Chapter 3: Modes 3.7.5 Emergency Calls in Gateway Mode Press the E button to enter the TMO Emergency mode and start an Emergency Group call. MERGENCY Check with your service provider if the Emergency Group call starts on a tactical or non-tactical talkgroup.
68015000585-MF Chapter 4: Main Menu Chapter 4 Main Menu This chapter contains information on items in the main menu. You can enter the menu items during a call. If not programmed otherwise by your service provider the radio exits the menu, when a new call starts. IMPORTANT: Some menu items are model-specific and may not be activated or available on your radio.
68015000585-MF Chapter 4: Main Menu Menu Icon Description Setup Allows you to customize your radio. Group Setup Contains additional menu items for Scanning Talkgroups features. Favorites Contains shortcuts to frequently used talkgroups and contact numbers. My Info Displays information about your radio and its numbers. Recent Calls Contains a list of recent calls.
68015000585-MF Chapter 4: Main Menu For details on writing a text message, see Writing Text on page 25 4.3.1 New Message This menu item allows you to create a new message. 4.3.1.1 Sending Messages to Private or Phone Procedure: 1 From the home screen, press the Menu key. 2 Select Messages →...
68015000585-MF Chapter 4: Main Menu 4 Enter your message and press Send. 5 Select one of the following options: • Private – To choose the destination number from the contact list, enter the private number or press abc. • Phone – To choose the destination number from the contact list, enter the phone number or press abc.
68015000585-MF Chapter 4: Main Menu 4.3.1.4.1 Viewing Delivery Reports Procedure: 1 From the home screen, press the Menu key. 2 Select Messages → Inbox. 3 Find a required message and select Read. 4 Press the Menu key. 5 Select the required message and press the OK button. 6 Select Delivery Status.
68015000585-MF Chapter 4: Main Menu Icon Description Unread (New) Protected Message Read (Old) Protected Message Protected Message Sender Information in Message View – name or number Time and Date Stamp in Message View – arrival time and date Delivery Status Received – delivery status for Store and Forward messages 4.3.2.1 Receiving New Messages When you receive a new message, your radio displays the New Message icon, an animation, and...
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68015000585-MF Chapter 4: Main Menu 4 If you want to use submenus, perform one of the following actions: If… Then… If you want to save the message as a perform the following actions: template, a Select Store. b Change the default name of the template and press OK.
68015000585-MF Chapter 4: Main Menu If… Then… • Sent NOTICE: This option is only appli- cable for the outbox. • Delivered • Read • Expired and undelivered • Expired and unread • Failed due to an unknown error, If you want to protect the message and select Protect.
68015000585-MF Chapter 4: Main Menu 4.3.2.6 Calling Numbers from Messages The Embedded Number feature is enabled by your service provider. You can return a voice call to the sender of a message or to any number that is embedded in the message text. Procedure: 1 From the home screen, press the Menu key.
68015000585-MF Chapter 4: Main Menu When receiving immediate text message, the Enhanced Immediate Text Messaging feature prioritize displaying private call, group call, change of talkgroups, or change of volume before displaying immediate text message. Upon receiving the immediate text message, you can perform the following action: •...
68015000585-MF Chapter 4: Main Menu When the radio is in normal mode, you are able to browse through all messages in the CO Box. However, if the radio is in the Call-Out mode, you can only browse through the information regarding the currently ongoing Call-Out message.
68015000585-MF Chapter 4: Main Menu 4 Perform one of the following actions: If… Then… If you want to send the message to a talk- select the required talkgroup from the Talk- group, Group List. If you want to send the message to an perform the following actions: address in your contact list, a Press abc.
68015000585-MF Chapter 4: Main Menu 4.3.8.1 Viewing Predefined Templates Procedure: 1 From the home screen, press the Menu key. 2 Select Messages → Predefined. 3 Highlight the required template and press Menu key. 4 Select View. 4.3.8.2 Sending Predefined Templates Procedure: 1 From the home screen, press the Menu key.
68015000585-MF Chapter 4: Main Menu • If sending statuses to private numbers is enabled, no action is needed. The private number is set up by your service provider. Procedure: 1 From the home screen, press the Menu key. 2 Select Messages → Send Status. 3 Perform one of the following actions: If…...
68015000585-MF Chapter 4: Main Menu 4.3.10 Sending an RMS Status Prerequisites: This feature is only available when enabled by your service provider. See Radio Messaging System (RMS) on page 133 for details. Procedure: 1 Perform one of the following actions: If…...
68015000585-MF Chapter 4: Main Menu 4.3.11.1 Enabling or Disabling Additional Address Procedure: 1 From the home screen, press the Menu key. 2 Select Messages → Additional Address → Enable. 3 Select one of the following options: • To activate the feature, select On. •...
68015000585-MF Chapter 4: Main Menu 4.3.11.5 Editing Additional Address Prerequisites: Editing Additional Address is allowed only for User-Defined positions. Pre-Defined positions can only be Selected or Viewed. Procedure: 1 From the home screen, press the Menu key. 2 Select Messages → Additional Address → Select Address. 3 Highlight the alias.
68015000585-MF Chapter 4: Main Menu Contacts This menu stores all your contact numbers. Each contact entry requires the following information: Name If you store more than one number to one contact, this entry is required. Type Each contact must be assigned to one of the following types: Table 21: Contact Types Contact Icon Description...
68015000585-MF Chapter 4: Main Menu NOTICE: You can also use the Left and Right Navigation keys to select the type of your contact. If Private is selected, you can set the hook method for Simplex and Duplex calls (if the respective Private Call Hook Customization is enabled).
68015000585-MF Chapter 4: Main Menu 4.4.4 Deleting Contacts Procedure: 1 From the home screen, press Contacts. 2 Highlight a contact you want to delete. 3 Press the Menu key. 4 Select Delete contact. 5 Select Yes. 4.4.5 Checking Capacity When and where to use: To see how many numbers are stored in the radio. Procedure: 1 From the home screen, press Contacts.
68015000585-MF Chapter 4: Main Menu 4.6.1 Setting Keypad Lock The keypad lock/unlock can be invoked from the radio menu, or by using a predefined menu shortcut. By default, the Power and Emergency buttons are always operative when the keypad is locked. Procedure: 1 To unlock, perform one of the following actions: •...
68015000585-MF Chapter 4: Main Menu In the TMO Mode, when Air Encryption is enabled on your radio but cannot be supported due to an infrastructure failure, the following icon appears on the display: . When encryption is not available in the DMO Mode, the radio displays: This menu item allows you only to view air encryption state.
68015000585-MF Chapter 4: Main Menu 4.6.4 SCK (Air Interface Encryption Class 2) Static Cipher Key (SCK) is a secret key used for the Air Interface Encryption Class 2. It may be used to encrypt calls and data in TMO and DMO. The SCK air interface encryption provides service confidentiality between radios and infrastructure when in TMO, and between radios when in DMO.
68015000585-MF Chapter 4: Main Menu 4.6.4.3 Changing DMO SCK IMPORTANT: Changing this setting may cause radios not to operate correctly. Procedure: 1 From the home screen, press the Menu key. 2 Select Security → DMO SCK. 3 Press Next. 4 Radio displays Change to version. 5 Select one of the following options: •...
68015000585-MF Chapter 4: Main Menu 4.6.5.1 Activating Covert Mode Procedure: 1 From the home screen, press the Menu key. 2 Select Security → Covert Mode. 3 Select one of the following options: • On – All tones are set to off, and the backlight and the LED are disabled immediately. The group audio is routed to the earpiece.
68015000585-MF Chapter 4: Main Menu 4.6.6.2 SDS Remote Control NOTICE: This feature is a selling feature. Only one type of remote control can be active on a radio; either SDS or Status. SDS Remote Control is a feature that enables remote control and configuration of the radio using special SDS messages.
68015000585-MF Chapter 4: Main Menu 4.7.2 Set Volume This menu item allows you to adjust Voice, Duplex, Simplex, Keypad, and Tones volume for the Speaker and the Earpiece. 4.7.2.1 Setting Volume Procedure: 1 From the home screen, press the Menu key. 2 Select Setup →...
68015000585-MF Chapter 4: Main Menu NOTICE: • Data services are available only in TMO Mode. • Data services are blocked in TXI Mode. 4.7.4.1 Setting Data Function Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Data Setup. 3 Select one of the following options: •...
68015000585-MF Chapter 4: Main Menu Common, the audio has one setting for all items. The Volume Control Mode is configurable using the Customer Programming Software (CPS). 4.7.5.2.1 Setting Volume Adjustment Mode Procedure: 1 From the home screen, press the Menu key. 2 Select Setup →...
68015000585-MF Chapter 4: Main Menu • On – Activates all the tones. • Off – Deactivate all the tones. 4.7.6.3 Talk Permit You can set a different tone upon pressing the PTT button. 4.7.6.3.1 Setting Talk Permit Procedure: 1 From the home screen, press the Menu key. 2 Select Setup →...
68015000585-MF Chapter 4: Main Menu 3 Select one of the following options: • Alert – Activates/deactivates periodic tone. • Period – Indicates the time between each periodic tone. 4.7.6.6 D-PTT Tones This menu item contains the settings for the Double PTT feature. The Double PTT feature allows you to send a tone pattern (single, double, or triple) when the radio is in idle or the Group Call mode by pressing the PTT button twice.
68015000585-MF Chapter 4: Main Menu 4.7.7.2 Setting Large Idle Font When and where to use: To enable/disable large font on the home screen. Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Display → Large Idle Font. 3 Select On to enable, or Off to disable displaying large font on the home screen.
68015000585-MF Chapter 4: Main Menu • Manual – Backlight is toggled by pressing the Backlight key. NOTICE: Setting the backlight intensity level by pressing the Backlight key changes the LED, keypad backlight, and Emergency button backlight intensity. 4.7.7.6 Setting Wallpaper When and where to use: To change the look of the home screen.
68015000585-MF Chapter 4: Main Menu • 24-Hour – Displays the time in 24 hour format. 4.7.8.3 Setting the Time Manually When and where to use: If the time cannot update automatically through the infrastructure. Procedure: 1 From the home screen, press the Menu key. 2 Select Setup →...
68015000585-MF Chapter 4: Main Menu NOTICE: You can adjust the offset value, with 15 minute steps, up to 14 hours ahead or behind. 4 Press Done. 4.7.8.7 Setting Automatic Updates for the Time and Date Procedure: 1 From the home screen, press the Menu key. 2 Select Setup →...
68015000585-MF Chapter 4: Main Menu • Control Head Accry – Higher priority is given to the microphone connected to the control head. • Transceiver Accry – Higher priority is given to the microphone connected to the transceiver. • Control Head Accry – Higher priority is given to the microphone connected to the control head.
68015000585-MF Chapter 4: Main Menu • GCAI Fronthead – Contains a list of preconfigured accessories that can be connected to the front connector on the RECH. • Secondary Accry – Contains a list of preconfigured accessories that can be connected to Hearer Speaker Microphone (HSM).
68015000585-MF Chapter 4: Main Menu 3 Select one of the following options: • Book on Accept – Radio accepts all the book on requests. • Book on Reject – Radio rejects all the book on requests without any notification. 4.7.14 Rotary Knob This menu item allows you to set all the related functionality of the Rotary Knob.
68015000585-MF Chapter 4: Main Menu 4.7.14.3 Setting In Keypad Lock When and where to use: To set behavior of the rotary knob when the keypad is locked. Procedure: 1 From the home screen, press the Menu key. 2 Select Setup → Rotary Knob → In Keypad Lock. 3 Select one of the following options: •...
68015000585-MF Chapter 4: Main Menu 3 Select one of the following options: • On – You need to confirm the talkgroup selection by pressing Select or pressing the PTT button to immediately start a call on a new talkgroup. • Off –...
68015000585-MF Chapter 4: Main Menu • Group Mappings – When changing modes the radio enters the DMO Home Group unless a Group Mapping is configured. If Group Mappings are configured, they will take precedence and the DMO Talkgroup mapped to the current TMO Talkgroup is used. •...
68015000585-MF Chapter 4: Main Menu • Priority and select new priority to Low, Medium or High. 4.8.2.3 Setting Scan Lists When and where to use: If you want to set up any scan list. Procedure: 1 From the home screen, press the Menu key. 2 Select Group Setup →...
68015000585-MF Chapter 4: Main Menu 2 Select More . . . → Group Setup → My Groups. 3 Select <FolderName>. 4 Select [New Group]. 5 Select the required talkgroup by Folder or by alphabetic search. 4.8.3.3 Deleting Talkgroup from Favorite Folders Procedure: 1 From the home screen, press the Menu key.
68015000585-MF Chapter 4: Main Menu 4.9.2.2 Setting Call Forwarding When and where to use: To enable or disable Call Forwarding for your radio. If radio is not in TMO mode, selecting call forwarding will results in an Invalid Keypress tone and Service Restricted message.
68015000585-MF Chapter 4: Main Menu 3 Highlight a contact that you want to add to Favorites and using the Left or Right Navigation key select the required number. 4 Press the Menu key and select Add to Favorites. 5 Select a folder you want to add the contact number to and press Select. 4.10.3 Making Private Calls to Favorite Contacts Procedure:...
68015000585-MF Chapter 4: Main Menu 4.10.5 Managing Folders in Favorites Procedure: 1 From the home screen, press the Menu key. 2 Select Favorites. 3 Highlight a required folder. 4 Press the Menu key. 5 Select one of the following options: •...
68015000585-MF Chapter 4: Main Menu 2 Select My Info. 3 Select one of the following options: • My Private Num – Displays your radio private number. • My Phone Num – Displays your radio phone number. NOTICE: To modify the displayed phone number, select Edit. Type the number and press OK.
68015000585-MF Chapter 4: Main Menu 4.12.2 Calling from Recent Calls Procedure: 1 From the home screen, press the Menu key. 2 Select Recent Calls. 3 Select one of the following options: • Dialed (from the home screen press Send key to access Dialed Calls list) •...
68015000585-MF Chapter 4: Main Menu 3 Select one of the following options: • Dialed • Received • Missed 4 Highlight the required call and press Menu. 5 Select Delete. NOTICE: To erase all the calls, select Delete All. 4.13 Shortcuts This sub-menu allows you to set up shortcuts to access frequently used menu items.
68015000585-MF Chapter 4: Main Menu • Delete – Erases highlighted shortcut. Select Yes to confirm. • Delete All – Erases all the shortcuts. Select Yes to confirm. 4.14 Radio User Identity (RUI) This menu item allows you to log in/out to the radio. 4.14.1 Logging On Procedure:...
68015000585-MF Chapter 4: Main Menu • TXI Mode – Select Activate to stop sending any radio transmission. NOTICE: If the radio is in TXI Mode, it is not possible to switch from Direct Mode to Trunked Mode or Repeater Mode, or Gateway Mode. •...
68015000585-MF Chapter 4: Main Menu 4.15.3 Talkgroup Network Select This sub-menu item allows you to select one or multiple networks to register your radio accordingly to the selected talkgroup. TG Net Sel is available when the selected talkgroup is a Any Net talkgroup or a InterSystem Interface (ISI) talkgroup, otherwise your radio display Service Restricted message.
68015000585-MF Chapter 4: Main Menu 2 Select Networks → TG Net Sel → Any TG Net. Your radio selects and registers to the network automatically from the predefined list. 4.16 Location NOTICE: This feature is a selling feature. This sub-menu allows you to enable the GNSS, change GNSS accuracy, and view your position and testpage.
68015000585-MF Chapter 4: Main Menu • Version – Displays detailed information on software version: SW (software version), HW (hardware version), ASIC (application-specific integrated circuit), RC (release code). 4.16.4 Backlog This sub-menu allows you to enable/disable, view, and delete backlog reports. NOTICE: The location report backlog is only available when Local Information Protocol (LIP) is enabled.
68015000585-MF Chapter 4: Main Menu If set up by your service provider it is possible to accelerate the transmission by using the Multi-Slot Packet Data (MSPD) Service. 4.17.1 TETRA Enhanced Data Services (TEDS) TETRA Enhanced Data Services (TEDS) is an enhancement of the Packet Data feature and allows for increased speed of data transfer.
68015000585-MF Chapter 4: Main Menu • Encryption of voice transmission in the DMO and TMO Modes. • Encryption of messages transmission in the TMO Mode. • Encryption of messages transmission in the DMO Mode (the radio cannot be in call). •...
68015000585-MF Chapter 4: Main Menu 4.18.3 Updating Encryption Keys When and where to use: The Updating Encryption Keys menu is used to update old or incorrect encryption keys. Procedure: 1 From the home screen, press the Menu key. 2 Select Crypto Menu → Upd Encr Keys. 3 Select Upd Group Key to start the update.
68015000585-MF Chapter 4: Main Menu 4.18.7 Configuring Audio Settings The Audio Settings menu is used to change the audio output for a group call when the call is encrypted but the End-to-End Encryption is disabled. Procedure: 1 From the home screen, press the Menu key. 2 Select Crypto Menu →...
68015000585-MF Chapter 5: Features Chapter 5 Features Ambience Listening (AL) Call Ambience Listening Call allows a dispatcher to make a special call that allows listening to the conversations and background noises within the range of the microphone of a particular radio. The call is set up without any indication to the affected radio, and any lower priority ongoing voice call or packet data transfer may be preempted.
68015000585-MF Chapter 5: Features Figure 8: Call-Out Message Call-Out 137 Severity-2 SC TG1 Accept Reject NOTICE: Message protection functionality is enabled in the Inbox and Call Out Inbox. Users can only delete unprotected messages. 5.3.1 Types of Call-Out Alerts There are five types of the Call-Out alerts: Normal Call-Out An alert message that is sent by a dispatcher either to a single radio or to a group of radios.
68015000585-MF Chapter 5: Features Test Call-Out A special Call-Out alert that is sent by the dispatcher to test this feature. On receiving the Test Call- Out, the radio plays a tone and displays Test Call-Out. To respond and clear the alert, press the Test OK Soft key.
68015000585-MF Chapter 5: Features Dual Control Head This feature allows you to use two control heads with one transceiver. The control heads are of equal importance and have almost identical functionality, the only difference is second PTT installed on the Telephone Style Control Head.
68015000585-MF Chapter 5: Features • The inactive control head displays Link Error and shows Link Error display (if power is available). Turning on/off one control head results in simultaneous turning on/off the second control head. 5.5.3 Audio Accessories Depending on a call type, voice can be routed to control heads and audio accessories connected to them in different ways.
68015000585-MF Chapter 5: Features The radio can display the location information directly on the screen or send it over the air to your dispatcher to display it in the control center. Check your radio configuration details with your service provider. The radio supports the following system combinations: •...
68015000585-MF Chapter 5: Features 5.6.2 Location Report Backlog The radio can record location track when it is out of service, when in DMO, or when in TXI mode. The location reports generated during this time is stored, and all location report backlog recordings are uploaded once the radio is back in service.
68015000585-MF Chapter 5: Features • Latitude – Expressed in degrees, minutes, and seconds. • Longitude – Expressed in degrees, minutes, and seconds. • Number of satellites – Used to calculate the location. In general, more satellites provides better accuracy. The maximum is 12 satellites. •...
68015000585-MF Chapter 5: Features Individual Call Individual call is a point-to-point call between two TETRA radios. The available individual calls are: • Private Call • Phone Call • Private Automatic Branch Exchange (PABX) Call 5.9.1 Private Call Private call, also called point-to-point call, enables communication between two individuals. No other radio can hear the conversation.
68015000585-MF Chapter 5: Features 5.9.2 Phone and PABX Calls Phone Calls allow you to call a landline telephone number or a cellular mobile phone number. Private Automatic Branch Exchange (PABX) Calls allow you to call local (office) extension numbers. NOTICE: This feature is available only in Trunked Mode Operation (TMO). The Phone/PABX Speed Dial feature allows you to dial a shortened number of up to three digits instead of the full number.
68015000585-MF Chapter 5: Features If an accessory is connected through the junction box, the active microphone depends on the hook state of the accessory: • If the accessory is on the hook, the visor microphone is active. • If the accessory is off the hook, the microphone of the accessory connected to the telco connector is active.
Head to the transceiver Rear Accessory Connector (RAC). The display of the OEM Control Head has the same functionality and look as a Motorola Solutions Control Head. The OEM Control Head can be used in one of the following modes: Single Control Head mode The OEM Control Head is the only control head connected to the transceiver.
68015000585-MF Chapter 5: Features The radio receives and sends RMS messages only from and to the numbers predefined by your service provider. Sending an RMS Status on page 78 on how to send an RMS message. 5.14.1 RMS Icons Table 23: RMS Icons Icon Description RMS Status Received...
68015000585-MF Chapter 5: Features 5.16 Shadow Groups (Address Bundle) NOTICE: This feature is a selling feature. The Shadow Groups feature (also known as Address Bundle) offers a way of sending messages to multiple destinations or recipients simultaneously. The following types of messages are supported by the feature: •...
68015000585-MF Chapter 5: Features Transmission Transmitting Ra- Receiving Radio Result Type Message No SIM card SIM card The message is received. NOTICE: To send a message or call a non-SIM card radio, turn off the SIM card End-to-End Encryption. 5.18 Short Number Dial This feature allows you to dial part of the full number of the person you wish to call.
Disable your service provider cannot enable your radio. It is recommended to Permanent Disable your radio only when you do not expect to recover it. If it is recovered then a Permanent Disable radio can be reactivated by returning it to Motorola Solutions. 5.21...
68015000585-MF Chapter 5: Features 5.22.3 Entering Browser Menu Panes Prerequisites: You are in the browser. Procedure: 1 Press Menu or Menu key. 2 Usually, it brings up the Navigate pane, or the last browser menu pane. NOTICE: If the web page you navigated to has two or more soft keys/options, the Options pane pops up.
68015000585-MF Chapter 5: Features 5.22.4.3 Using Bookmarks Procedure: 1 Enter the browser. 2 Scroll to Bookmarks pane. 3 Scroll to the required bookmark and select Go. The bookmark downloads the selected page from the web. 5.22.4.4 Creating Hotkeys Procedure: 1 Enter the browser. 2 Scroll to Bookmarks pane.
68015000585-MF Chapter 5: Features 4 Select Go to enter the Saved Pages folder. 5 Select a saved page and press OK. The display shows the saved page. Depending on the saved page, you may browse the web from here. 5.22.5 Disabled Packet Data Service If there is no Packet Data Service, your radio displays Error: No Network Available when entering the browser for the first time.
68015000585-MF Chapter 5: Features Key Press Action Left or Right Soft key Selects the option that appears in the display di- rectly above the left and right soft key (part of the page). Up Navigation key While in list of options, moves up one line. Up Navigation key (hold) Moves up on page.
68015000585-MF Chapter 5: Features Table 27: Additional Menu Panes Menu Pane Description Options Displayed only when there are additional options for the pane or page. Image Displayed only when an image is selected. Provides access to im- age details, storage, and display use. Input Text Displayed only in text entry mode.
68015000585-MF Chapter 5: Features certificates installed. Please ask your service provider if you wish to have these custom WTLS certificates added. CA Certificates – for viewing the digital certificates installed in the browser and digitally signed by Certificate Authorities (CA). Send Referrer –...
68015000585-MF Chapter 5: Features 4 Press Menu to open the Options pane for the saved page. 5 Select one of the following options: • Back – for displaying this page saved on its cache. • Details – for modifying the page title and URL of the saved page. •...
68015000585-MF Chapter 5: Features When and where to use: To input the text for the URL. Procedure: 1 Select the URL. 2 Press abc. The text input pane opens up. 3 Select www. 4 Scroll the required extension (for example: .com). 5 Press .com.
68015000585-MF Chapter 5: Features NOTICE: Animation is not displayed if you are in a call, or in Emergency Mode, or in Call Out, or in message editor, or PIN lock state, or switching to DMO. • Load Push Message High – browser opens to the user with the New WAP Message tone. Low –...
68015000585-MF Tones Appendix A Tones NOTICE: The radio has two tone packs which are the default Classic Tones and New Tones. Your service provider decides which tone pack is enabled. To listen to the audio signal tones samples, click Table 29: Radio Tones New Tone Classic Tone Tone Description...
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68015000585-MF Appendix A: Tones New Tone Classic Tone Tone Description Emergency 2 – Emergency Call received (optional tone). Over the Air 1 – Single D-PTT tone. Over the Air 2 – Double D-PTT tone. Over the Air 3 – Triple D-PTT tone. Phone Busy –...
68015000585-MF LED Indications Appendix B LED Indications Table 30: LED Status Indications Indication Status Solid green • In use • Repeating call Blinking green • In service or idle • Switching modes from TMO to DMO Solid red Out of service Blinking red •...
68015000585-MF Appendix C: Troubleshooting Appendix C Troubleshooting Your radio displays the following messages: Table 31: Displayed Messages Message Message Description Attachment Failed Your radio could not perform talkgroup attachment. It keeps on trying. If it does not succeed, try another talk- group.
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68015000585-MF Appendix C: Troubleshooting Message Message Description Individual Calls Only You can make only individual (private) calls. Insufficient visible data Your radio is in the process of determining your location. This process may take several minutes to complete. Insufficient visible satel- Your radio is in the process of determining your location.
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68015000585-MF Appendix C: Troubleshooting Message Message Description No Selected Scan List You selected an empty network list. No Service Your radio is out of coverage. Not Allowed To Initiate You are not allowed to dial a number which is not in the Call address book.
68015000585-MF Audio Routing and PTT Hook Interactions Appendix D Audio Routing and PTT Hook Interactions Your radio has the following routing schemes. Available Audio Route Types The table lists the types of audio route that are available for your radio. Table 32: Available audio route types Audio Route Types Handset Front-head...
68015000585-MF Appendix D: Audio Routing and PTT Hook Interactions Audio Routing Schemes The table lists the available audio routing schemes. Table 33: Audio Routing Schemes Call Type Answering Method Audio Routing Full Duplex Perform one of the following To the hands-free microphone, if configured. Private Call actions: Applicable only for:...
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68015000585-MF Appendix D: Audio Routing and PTT Hook Interactions Call Type Answering Method Audio Routing • To one of the following routes, by priority: To the IMPRES handset earpiece if the IMPRES handset is taken off hook. To the HSM / HSM2 earpiece if the HSM / HSM2 is connected to the control head.
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68015000585-MF Appendix D: Audio Routing and PTT Hook Interactions Call Type Answering Method Audio Routing Press extension-head PTT. To the extension-head microphone and to the external speaker. Using AT commands (virtual To one of the following routes, by priority: PTT). •...
68015000585-MF Appendix D: Audio Routing and PTT Hook Interactions PTT and Hook Interactions for Group Calls The table lists the available PTT and Hook interactions for Group calls. Table 34: PTT and Hook Interactions for Group Calls Active Audio Event Next Audio Routing Routing Any accessory...
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68015000585-MF Appendix D: Audio Routing and PTT Hook Interactions Active Audio Event Next Audio Routing Routing TELCO handset is taken off hook. If the previous active accessory is a hands-free microphone on RAC, audio shall be routed through TELCO handset, else routing remains unchanged unless PTT is pressed.