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Sony MHC-V02 Help Manual
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Sony MHC-V02 Help Manual

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Help Guide
Home Audio System
MHC-V02
The following explains how to use this system. Select a topic from the navigation pane.
This Help Guide mainly explains operations using the remote control, but the same operations can also be performed
using the controls on the system having the same or similar names.
Getting Started
Parts and controls
Main unit
Remote control
Playable discs or files on discs/USB device
Power source
Connecting the system to an AC outlet
Inserting batteries to the remote control
Turning the power on
Turning the power off (Standby mode)
Using the BLUETOOTH standby function
Auto Standby function
1

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Summary of Contents for Sony MHC-V02

  • Page 1 Help Guide Home Audio System MHC-V02 The following explains how to use this system. Select a topic from the navigation pane. This Help Guide mainly explains operations using the remote control, but the same operations can also be performed using the controls on the system having the same or similar names.

  • Page 2: Making Connections

    Height adjustment (optional) Installing the system on a tripod Lighting function Enjoying music with the illumination (Speaker Light) Demo mode Deactivating the demonstration mode Using Lock function Deactivating the controls on the system（Child Lock） Making connections USB device Connecting with a USB device BLUETOOTH®...

  • Page 3: Singing Along: Karaoke

    Listening to FM radio Listening to FM radio Presetting radio stations Using dedicated apps Using “Sony | Music Center” What you can do with “Sony | Music Center” Installing “Sony | Music Center” Using Fiestable What you can do with “Fiestable” Installing “Fiestable”...

  • Page 4: Troubleshooting

    Using the Sleep Timer Information About the indicators Updating the pre-installed software Customer support websites Troubleshooting What can I do to solve a problem? What can I do to solve a problem? About messages General The power does not turn on. The system has entered standby mode.
  • Page 5 BLUETOOTH device cannot be connected to the system during Speaker Add function. Karaoke There is no microphone sound. There is acoustic feedback. The sound loses stereo effect during playback. Reset System does not operate properly. 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 6: Main Unit

    Help Guide Home Audio System MHC-V02 Main unit Front Top panel Disc lid Display Remote control sensor ( Tweeter Subwoofer (The speaker light function equipped Do not look directly at the light-emitting part when the illumination is turned on. Rear...

  • Page 7: Top Panel

    (USB) REC/PLAY port FM ANTENNA terminal AUDIO IN L/R jacks MIC/GUITAR jack AC IN jack Top panel You can deactivate the controls (except (power)) on the system to prevent misoperation by children.
  • Page 8 (power) button Press to turn on the system, or set it to standby mode. (play) button (stop) button SPEAKER LIGHT button (previous/next) button TUNING –/+ button (folder) –/+ button MIC/GUITAR LEVEL –/+ button VOLUME –/+ buttons Adjust the volume. W. PARTY CHAIN button SOUND FIELD button MEGA BASS button BLUETOOTH/...
  • Page 9 Related Topic About the indicators Deactivating the controls on the system（Child Lock） 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 10: Remote Control

    Help Guide Home Audio System MHC-V02 Remote control (power) button PLAY MODE button REPEAT/FM MODE button PARTY LIGHT button LIGHT MODE button REC TO USB button TUNER MENU button BACK button OPTIONS button (up)/ (down) buttons (folder) –/+ buttons (enter) button...
  • Page 11 MIC ECHO button VOCAL FADER button SCORE button DISPLAY button SLEEP button (play) and VOL + have a tactile dot. Use the tactile dot as a reference when operating the system. 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 12: Playable Discs Or Files On Discs/Usb Device

    Help Guide Home Audio System MHC-V02 Playable discs or files on discs/USB device The system supports the following formats of files and discs. Playable discs AUDIO CD CD-R/-RW in AUDIO CD format *2*3 CD-R/-RW/-ROM in DATA CD format that contains the MP3 files (.mp3)
  • Page 13 With some connected USB devices, there may be a delay before an operation is performed by this system. The playback order for the system may differ from the playback order of the connected USB device. Before using a USB device, make sure that no virus-ridden files are on the USB device. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 14 Firmly insert the end of the AC power cord (mains lead) (supplied) to the AC IN jack on the rear of the system, and then to an AC outlet ( The system is turned on in the demonstration mode and Speaker Lights start flashing automatically. Related Topic Turning the power on Deactivating the demonstration mode 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 15 Do not mix an old battery with a new one or mix different types of batteries. If you do not use the remote control for a long period of time, remove the batteries to avoid damage from battery leakage and corrosion. 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 16: Turning The Power On

    Help Guide Home Audio System MHC-V02 Turning the power on Press (power). Related Topic Turning the power off (Standby mode) Connecting the system to an AC outlet 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 17: Turning The Power Off (Standby Mode)

    Help Guide Home Audio System MHC-V02 Turning the power off (Standby mode) Press (power). [Standby] flashes on the display. Related Topic Auto Standby function Using the BLUETOOTH standby function 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 18: Using The Bluetooth Standby Function

    (enter). [ON]: The system turns on automatically even when the system is in standby mode. [OFF]: Off. To exit the options menu Press OPTIONS. Related Topic Pairing and connecting with BLUETOOTH devices 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 19: Auto Standby Function

    [AutoSTBY], then press (enter). Press repeatedly to select [ON] or [OFF], then press (enter). To exit the options menu Press OPTIONS. Hint [AutoSTBY] flashes on the display about 2 minutes before the system enters standby mode. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 20 Help Guide Home Audio System MHC-V02 Installing the system on a tripod You can adjust the height of the system using a tripod (not supplied). Match the hole on the system ( ) to the tripod ( ), then gently push it downward until it is inserted completely to the tripod.
  • Page 21 Keep children away from the system installed on the tripod. Take other precautions to prevent the system installed on the tripod from falling. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 22 Help Guide Home Audio System MHC-V02 Enjoying music with the illumination (Speaker Light) The system lights up with the music to liven up the atmosphere. At the time of purchase, this setting is set to on. Press PARTY LIGHT repeatedly during playback to select [LED ON].
  • Page 23 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 24: Deactivating The Demonstration Mode

    The display and the illumination are turned off to conserve power. To activate the demonstration mode Press DISPLAY. Hint To turn off the illumination during demonstration, press PARTY LIGHT on the remote or SPEAKER LIGHT on the system. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 25 (stop) on the system for more than 3 seconds until [CHILD LOCK OFF] appears on the display. Note The Child Lock function will be turned off automatically when you disconnect the AC power cord (mains lead). 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 26: Compatible Usb Devices

    You can use a USB adaptor (not supplied) to connect the USB device to the system if the USB device cannot be plugged into the (USB) port. Related Topic Listening to music of a USB device 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 27 PAIRING for more than 3 seconds until [PAIRING] appears on the display. Perform the pairing procedure on the BLUETOOTH device to detect the system. When a list of detected devices appears on the display of the BLUETOOTH device, select [MHC-V02]. If a passkey is required on the display of the BLUETOOTH device, enter [0000].
  • Page 28 The system can be paired with multiple devices, but can only play music from one paired device at a time. Related Topic Terminating the BLUETOOTH connection (After use) 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 29 Adjust the volume on the system first. If the volume level is still too low, adjust the volume level of the connected device. Hint The system may enter standby mode automatically if the volume level of the connected external audio device is too low. Adjust the volume level of the device. Related Topic Auto Standby function 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 30: Playing A Disc

    Select a track or file Press (previous) or (next) during playback. Locate a point quickly in fast forward or fast Press (fast reverse) or (fast forward) during playback. Press reverse (Lock Search) (play) to return to playing. 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 31: Using Play Mode

    The following indicators light up on the display. : repeats all tracks or audio files on a folder/disc/USB device. : repeats a track or audio file. Note Repeat Play is canceled when you: open the disc lid. perform Synchronized Transfer. 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 32: Viewing Information Of A Disc And Usb Device

    The disc name or track name may not be displayed depending on the characters. Playing time of audio files may not be displayed correctly. The elapsed playing time for an audio file encoded using a VBR (variable bit rate) is not displayed correctly. 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 33: Listening To Music Of A Usb Device

    Help Guide Home Audio System MHC-V02 Listening to music of a USB device The system supports the following audio file formats. MP3: file extension [.mp3] WMA: file extension [.wma] AAC: file extension [.m4a/.mp4/.3gp] WAV: file extension [.wav] Press FUNCTION repeatedly to select [USB].
  • Page 34 Related Topic Viewing information of a disc and USB device 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 35: Listening To Music Of A Device Via Bluetooth Connection

    Noise or sound interruption may occur depending on the BLUETOOTH device connected with the system, the communication environment or the usage environment. Related Topic Pairing and connecting with BLUETOOTH devices Terminating the BLUETOOTH connection (After use) 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 36: Selecting The Bluetooth Audio Streaming Playback Quality (Codec)

    To exit the options menu, press OPTIONS. Hint LDAC is an audio coding technology developed by Sony that enables the transmission of High-Resolution (Hi-Res) Audio content, even over a BLUETOOTH connection. Unlike other BLUETOOTH compatible coding technologies such as SBC, it...

  • Page 37: Terminating The Bluetooth Connection (After Use)

    PAIRING on the system. [BT AUDIO] appears on the display. Note Depending on the BLUETOOTH device, the BLUETOOTH connection may be terminated automatically when you stop playback. Related Topic Turning the power on Auto Standby function 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 38: Connecting This System With Multiple Bluetooth Devices (Multi-Device Connection)

    Depending on the BLUETOOTH devices, you may not be able to make three BLUETOOTH connections at the same time. You cannot establish a multi-device connection when using the Wireless Party Chain function or Speaker Add function. Related Topic Pairing and connecting with BLUETOOTH devices 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 39: Turning On Or Off The Bluetooth Signal

    [BT ON] or [BT OFF] appears on the display. Note You cannot perform the following operations when BLUETOOTH signal is set to off: Pair and/or connect with BLUETOOTH device. Use “Sony | Music Center.” Change the BLUETOOTH audio codecs. 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 40: Compatible Devices

    Set up the first system as the Party Host. The following operation is an example of setting MHC-V02 as the first system. Refer to the operating instructions supplied with the device you are using to set up other devices compatible with the Wireless Party Chain function.

  • Page 41: Start Playback

    When the first system is turned off, all the other connected systems also turn off. Hint You can also operate the Wireless Party Chain function on “Sony | Music Center.” What you can do with the Wireless Party Chain function depends on the systems you connect.
  • Page 42 When you use the microphone or play a guitar on the Party Host, the sound is not output from the Party Guests. Sleep Timer and the Auto Standby function do not work on the Party Guests. Related Topic Terminating the Wireless Party Chain function 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 43 To terminate only one system Press W. PARTY CHAIN on the Party Guest you want to leave. Note When you switch to a different function or turn off the Party Host, the Wireless Party Chain function is also deactivated. 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 44: Listening To Music Wirelessly With Two Systems (Speaker Add Function)

    Note To use this function, make sure “Sony | Music Center” app has been installed to your BLUETOOTH device. Be sure that the BLUETOOTH device has paired with both Host system and Guest system. For details on the pairing operation, Pairing and connecting with BLUETOOTH devices.
  • Page 45 When Host system is turned off, Guest system also turns off. To deactivate the Speaker Add function Use “Sony | Music Center” and follow the on-screen instructions. Hint If you do not deactivate the function, the system will try to re-establish the most recent connection the next time you turn on the system.
  • Page 46 Adjust the volume on the system first. If the volume level is still too low, adjust the volume level of the connected device. Hint The system may enter standby mode automatically if the volume level of the connected external audio device is too low. Adjust the volume level of the device. Related Topic Auto Standby function 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 47 Press MEGA BASS repeatedly to select [BASS ON]. To turn off the MEGA BASS mode Press MEGA BASS repeatedly to select [BASS OFF]. Hint You can also use “Sony | Music Center” to turn on/off the MEGA BASS mode. 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 48: Selecting A Sound Field

    Repeat step 3 to adjust the level of other frequency bands and surround effect. To exit the options menu, press OPTIONS. To select the custom equalizer setting Press SOUND FIELD repeatedly to select [CUSTOM EQ]. 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 49: Listening To Fm Radio

    To reduce static noise on a weak FM stereo station, press REPEAT/FM MODE repeatedly until [ST] lights off on the display. You will lose the stereo effect, but reception will improve. Related Topic Presetting radio stations 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 50: Presetting Radio Stations

    If another station is already assigned to the selected preset number, that station is replaced by the new one. To listen to the preset station Press PRESET -/+ repeatedly to select the preset number you want. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 51 Grouping with other audio systems (Speaker Add function / Wireless Party Chain function) , etc. Hint What you can control with “Sony | Music Center” varies depending on the connected device. The specifications and design of the app may change without notice. Be sure to use the latest version of the app.
  • Page 52 MHC-V02 Installing “Sony | Music Center” Install “Sony | Music Center” on your smartphone, iPhone, etc. from the App Store or on Google Play. Download “Sony | Music Center” on Google Play or the App Store and install it. When the installation is complete, start “Sony | Music Center.”...
  • Page 53 Home Audio System MHC-V02 What you can do with “Fiestable” “Fiestable” is an app for operating Sony audio devices compatible with “Fiestable” from smartphones, iPhone, etc. Operations that can be performed on the system with “Fiestable” Karaoke You can activate various Karaoke features.
  • Page 54 Install “Fiestable” on your smartphone, iPhone, etc. on Google Play or the App Store. Download “Fiestable” on Google Play or the App Store and install it. When the installation is completed, start “Fiestable” from the “Sony | Music Center” screen. Related Topic Installing “Sony | Music Center”...
  • Page 55 Establish a BLUETOOTH connection between the system and your smartphone/iPhone. Make sure your smartphone/iPhone is connected to the Internet. Launch “Sony | Music Center” and touch the “Fiestable” icon. Touch [Voice Control via Fiestable]. The preset voice commands appear on the app screen.
  • Page 56 Make sure to turn on the location service on your smartphone/iPhone. Launch “Fiestable” and touch “Party Light via Fiestable.” All smartphone/iPhone screen illumination and flash light flashes synchronously. Related Topic Enjoying music with the illumination (Speaker Light) 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 57: Singing Karaoke

    If the sound through the microphone is extremely loud, it may be distorted. Press MIC/GUITAR LEVEL - on the system repeatedly to reduce the microphone volume. Related Topic Various functions for karaoke 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 58: Key Control

    After singing for more than a minute, press SCORE again to view your score. Mic Echo You can add the echo effect to your voice when you sing into microphone. To add the echo effect Press MIC ECHO repeatedly to adjust the echo effect. Related Topic Singing karaoke 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 59: Using The Voice Guidance

    The Voice Guidance volume level changes according to the system’s volume level. However, in some cases, the Voice Guidance volume level may not change. In some cases, there may be a delay in Voice Guidance output or the Voice Guidance may not work. 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 60: Listening To Built-In Sound Demonstration

    Home Audio System MHC-V02 Listening to built-in sound demonstration Hold down (play) on the system for more than 2 seconds. The built-in sound demonstration is played back. To stop the demonstration Press (stop) on the system. 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 61: Enjoying Sound From A Guitar

    Howling may occur when using electro-acoustic guitar with [O ˎDRIVE] effect. Press MIC/GUITAR LEVEL - on the system repeatedly to reduce the guitar volume. Otherwise, change to the other guitar effect. Before disconnecting the guitar from the system, press MIC/GUITAR LEVEL - on the system repeatedly to reduce the guitar volume. 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 62: Transferring Music From A Disc

    Help Guide Home Audio System MHC-V02 Transferring music from a disc You can transfer music from a disc (AUDIO CD or MP3 disc only) to a USB device connected to the (USB) port on the system. The audio format of files transferred by this system is MP3.

  • Page 63: Press (Enter)

    Note If you start transferring in Shuffle Play or Repeat Play, the selected play mode changes to Normal Play automatically. REC1 Transfer: Transfer a single track or MP3 file during playback. Select the track or MP3 file you want to transfer, then start playback. Press REC TO USB.
  • Page 64 When transferring a track from an AUDIO CD Folder name: [REC1-CD] File name: [TRACK001] When transferring an MP3 file from a disc Folder name: [REC1-MP3] File name: Same as the source Folder and file numbers are assigned serially thereafter. 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 65: Erasing Audio Files Or Folders On The Usb Device

    Help Guide Home Audio System MHC-V02 Erasing audio files or folders on the USB device You can erase audio files or folders on the USB device connected to the system. Press FUNCTION repeatedly to select [USB]. Press (previous) or (next) repeatedly to select an audio file you want to erase.
  • Page 66 You can erase the supported audio file, MP4 format file, and 3GP format file only. You cannot erase audio files or folders when Shuffle Play has been selected. Set the play mode to Normal Play before erasing. Do not remove the USB device during erase operations. 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 67: Using The Sleep Timer

    The system turns off automatically after the preset time. Press SLEEP repeatedly to select the time you want. To cancel Sleep Timer Press SLEEP repeatedly to select [OFF]. Hint To check the remaining time before the system turns off, press SLEEP. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 68 BLUETOOTH connection is established. Flashes quickly The system enters the pairing mode. Flashes slowly The system is waiting for a BLUETOOTH device to connect to. Related Topic Enjoying wireless playback using multiple audio systems (Wireless Party Chain function) 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 69: Updating The Pre-Installed Software

    The software of this system may be updated in the future. You can update your system's preinstalled software from the support website. Follow the online instructions to update the software. Related Topic Customer support websites 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 70: Customer Support Websites

    Customer support websites You can access the following customer support websites to get support information about your system. For customers in the Americas: https://www.sony.com/am/support For customers in Europe: https://www.sony.eu/support For customers in other countries/regions: https://www.sony-asia.com/support 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 71: What Can I Do To Solve A Problem

    System does not operate properly..) Look up information on the issue on the customer support website. Access the support websites to get support information about your system. Related Topic Customer support websites System does not operate properly. 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 72: About Messages

    The system is reading information of the disc or USB device. Some operations are not available. REC ERROR The transfer did not start, stopped partway, or otherwise could not be performed. TRACK FULL You cannot transfer onto the USB device because the number of files has reached its maximum. 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 73: The Power Does Not Turn On

    The power does not turn on. Check that the AC power cord (mains lead) is connected to the AC IN jack on the rear of the system. Related Topic Connecting the system to an AC outlet Turning the power on 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 74 The system has entered standby mode. This is not a malfunction. The system enters standby mode automatically in about 15 minutes when there is no operation or audio signal output. Related Topic Auto Standby function 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 75: There Is No Sound

    Unplug the AC power cord (mains lead), then plug in the AC power cord (mains lead) again and turn on the system. Related Topic Connecting the system to an AC outlet Turning the power on 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 76 The noise generated by the cooling fans of the system may be heard when the system is turned on. This is not a malfunction. Move the system away from the neon signs or fluorescent light. 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 77: The Remote Control Does Not Function

    Move the remote control closer to the system. Point the remote control at the system's sensor. Replace the batteries (R03/size AAA). Move the system away from the fluorescent light. Related Topic Inserting batteries to the remote control 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 78 Help Guide Home Audio System MHC-V02 [CHILD LOCK] appears when you use any control on the system. Set the Child Lock function to off. Related Topic Deactivating the controls on the system（Child Lock） 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 79 MHC-V02 A clicking sound is heard when the system is turned on. This is the operating sound and it occurs when the system is turned on or off, for example. This is not a malfunction. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 80 Help Guide Home Audio System MHC-V02 The disc lid does not close. Load the disc correctly. 4-748-045-11(1) Copyright 2019 Sony Corporation...

  • Page 81: Playback Does Not Start

    Turn off the system and reconnect the USB device, then turn on the system. Check the information on the website about compatible USB devices. Related Topic Turning the power on Turning the power off (Standby mode) Connecting with a USB device 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 82 Help Guide Home Audio System MHC-V02 The sound skips during disc playback. Wipe the disc clean. Reload the disc. Move the system to a place with no vibration. Replace the disc with the one without defects. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 83 MHC-V02 Playback does not start from the first track/file. Set the play mode to Normal Play. (CD only) Resume Play has been selected on the disc. Press (stop) twice. Then, press (play) to start playback. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 84 This system supports FAT16 and FAT32, but some USB devices may not support all of these FAT. For details, refer to the operating instructions of each USB device or contact the manufacturer. If you use a partitioned USB device, only files on the first partition can be played back. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 85 The character codes that can be displayed by this system are as follows: Upper cases (A to Z) Numbers (0 to 9) Symbols (< > * +, [ ] ¥ _) Other characters appear as [_]. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 86 The USB device is not connected correctly. Turn off the system and reconnect the USB device, then turn on the system and check if [USB] appears on the display. Related Topic Turning the power on Turning the power off (Standby mode) Connecting with a USB device Listening to music of a USB device 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 87 The bit rate used in encoding an audio file was low. Send an audio file with higher bit rate to the USB device. Related Topic Turning the power on Turning the power off (Standby mode) Connecting with a USB device 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 88 The reading process can take a long time in the following cases. There are many folders or files on the USB device. The file structure is extremely complex. The memory capacity is excessive. The internal memory is fragmented. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 89 Home Audio System MHC-V02 [NO FILE] appears on the display. The system has entered the software update mode, and all controls (except (power)) are deactivated. Press (power) on the system to cancel the software update. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 90 (USB) port. Turn off the system and remove the USB device from the port. Make sure there is no problem with the USB device. If this display pattern persists, contact your nearest Sony dealer. Related Topic Turning the power off (Standby mode)
  • Page 91 The USB device is not working properly. Refer to the operating instructions of the USB device on how to deal with this problem. Related Topic Turning the power on Turning the power off (Standby mode) Connecting with a USB device 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 92 The USB device was disconnected or the power was turned off during transfer. Delete the partially-transferred file, and perform the transfer again. If this does not fix the problem, the USB device may be broken. Refer to the operating instructions of the USB device on how to deal with this problem. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 93 The USB device was disconnected or the power was turned off during the erase operation. Delete the partially- erased file. If this does not fix the problem, the USB device may be broken. Refer to the operating instructions of the USB device on how to deal with this problem. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 94 Turn off nearby electrical equipment. Radio may not be received depending on the radio wave conditions or the housing environment in your area. Poor reception: Far from windows, between buildings, etc. Good reception: Near windows, etc. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 95 To reduce static noise on a weak FM stereo station, press REPEAT/FM MODE repeatedly until [ST] lights off on the display. You will lose the stereo effect, but reception will improve. Related Topic Listening to FM radio 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 96 Pairing may not be possible if other BLUETOOTH devices are present around the system. In this case, turn off the other BLUETOOTH devices. Make sure to enter the correct passkey when selecting the system’s name (this system) on the BLUETOOTH device. Related Topic Pairing and connecting with BLUETOOTH devices 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 97 Help Guide Home Audio System MHC-V02 The BLUETOOTH device cannot detect the system, or [BT OFF] appears on the display. Set the BLUETOOTH signal to [BT ON]. Related Topic Turning on or off the BLUETOOTH signal 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 98 Enable the BLUETOOTH function of the BLUETOOTH device. Establish a connection from the BLUETOOTH device. The pairing registration information has been erased. Perform the pairing operation again. Related Topic Pairing and connecting with BLUETOOTH devices 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 99 Help Guide Home Audio System MHC-V02 iPhone/iPod cannot be connected with the system. The system is compatible with iOS 10.0 or later. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 100 If there is equipment that generates electromagnetic radiation, such as a wireless LAN, other BLUETOOTH device, or a microwave oven nearby, move them away. Select the appropriate audio codec option. Related Topic Selecting the BLUETOOTH audio streaming playback quality (Codec) 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 101 Help Guide Home Audio System MHC-V02 The sound of your BLUETOOTH device cannot be heard on this system. Increase the volume on your BLUETOOTH device first, then adjust the volume using the VOL +/-. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 102 If there are obstacles between the system and your BLUETOOTH device, remove or avoid the obstacles. If there is equipment that generates electromagnetic radiation, such as a wireless LAN, other BLUETOOTH device, or a microwave oven nearby, move them away. Turn down the volume of the connected BLUETOOTH device. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 103 Help Guide Home Audio System MHC-V02 Voice Control does not work properly. Speak closer to your smartphone/iPhone microphone. Speak clearly at a slower speed. Reduce the surrounding noise. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 104 After connecting all the systems, perform the pairing and connecting operations between the BLUETOOTH device and the Party Host. Related Topic Enjoying wireless playback using multiple audio systems (Wireless Party Chain function) Terminating the Wireless Party Chain function 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 105 Home Audio System MHC-V02 BLUETOOTH device cannot be connected to the system during Speaker Add function. After connecting two same model systems, perform the pairing and connecting operations between the BLUETOOTH device and the Host system. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 106 Home Audio System MHC-V02 There is no microphone sound. Adjust the microphone volume level. Make sure the microphone is connected to the MIC/GUITAR jack on the system correctly. Make sure the microphone is turned on. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 107 Help Guide Home Audio System MHC-V02 There is acoustic feedback. Reduce the volume. Move the microphone and guitar away from the system or change the direction of the microphone. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 108 Help Guide Home Audio System MHC-V02 The sound loses stereo effect during playback. Turn off the Vocal Fader. Make sure the system is connected properly. 4-748-045-11(1) Copyright 2019 Sony Corporation...
  • Page 109 [RESET] appears on the display. After the reset completes, the system automatically reboots. Press (power) to turn on the system. All user-configured settings, such as the pairing registration information, are reset to factory default settings. 4-748-045-11(1) Copyright 2019 Sony Corporation...

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