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Epson TM-T82II Technical Reference Handbook
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Epson TM-T82II Technical Reference Handbook

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Technical Reference Guide
Product Overview
Describes features and general specifications for the product.
Setup
Describes setup and installation of the product and peripherals.
Application Development Information
Describes how to control the printer and necessary information
when you develop applications.
Handling
Describes how to handle the product.
Appendix
Describes interfaces, connectors, and character code tables.
M00057902
Rev. C

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Summary of Contents for Epson TM-T82II

  • Page 1 Technical Reference Guide Product Overview Describes features and general specifications for the product. Setup Describes setup and installation of the product and peripherals. Application Development Information Describes how to control the printer and necessary information when you develop applications. Handling Describes how to handle the product.
  • Page 2 • Neither is any liability assumed for damages resulting from the use of the information contained herein. • Neither Seiko Epson Corporation nor its affiliates shall be liable to the purchaser of this product or third parties for damages, losses, costs, or expenses incurred by the purchaser or third parties as a result of: accident, misuse, or abuse of this product or unauthorized modifications, repairs, or alterations to this product, or (excluding the U.S.) failure to strictly comply with Seiko Epson Corporation’s operating...

  • Page 3: For Safety

    For Safety Key to Symbols The symbols in this manual are identified by their level of importance, as defined below. Read the following carefully before handling the product. You must follow warnings carefully to avoid serious bodily injury. WARNING Provides information that must be observed to prevent damage to the equipment or loss of data.

  • Page 4: Warnings

     Shut down your equipment immediately if it produces smoke, a strange odor, or unusual noise. Continued use may lead to fire. Immediately unplug the equipment and contact your dealer or a Seiko Epson service center for advice.  Never attempt to repair this product yourself. Improper repair work can be dangerous.

  • Page 5: Cautions

    Cautions  Do not connect cables in ways other than those mentioned in this manual. Different connections may cause equipment damage or fire.  Be sure to set this equipment on a firm, stable, horizontal surface. CAUTION The product may break or cause injury if it falls. ...

  • Page 6: About This Manual

    About this Manual Aim of the Manual This manual was created to provide information on development, design, and installation of POS systems and development and design of printer applications for developers. Manual Content The manual is made up of the following sections: Chapter 1 Product Overview Chapter 2...

  • Page 7: Table Of Contents

    Contents ■ For Safety..........................3 Key to Symbols ............................3 Warnings ..............................4 Cautions..............................5 ■ Restriction of Use ........................5 ■ About this Manual ........................6 Aim of the Manual..........................6 Manual Content ............................ 6 ■ Contents ..........................7 Product Overview ................11 ■ Features ..........................11 ■...
  • Page 8 Environmental Conditions ........................31 External Dimensions and Mass......................32 Setup .....................33 ■ Flow of Setup........................33 ■ Installing the Printer......................34 Installing the Printer Vertically ......................35 Hanging the Printer on a Wall ......................36 ■ Changing the Paper Width....................38 ■ Adjusting the Paper Near-End Sensor ................39 ■...
  • Page 9 Handling ..................87 ■ Installing and Replacing Roll Paper..................87 ■ Removing Jammed Paper....................89 When the Roll Paper Cover Cannot be Opened ................89 ■ Cleaning the Printer......................91 Cleaning the Printer Case ........................91 Cleaning the Thermal Head/Platen Roller..................91 ■ Preparing for Transport .......................92 Appendix..................93 ■...

  • Page 11: Product Overview

    Chapter 1 Product Overview Product Overview This chapter describes features and specifications of the product. Features Printing • High speed receipt printing is possible (200 mm/s maximum). • Shifting from 80 mm width paper printing to 58 mm width paper printing is available. •...

  • Page 12: Product Configurations

    Interface • Serial + USB interface model • Parallel + USB interface model • Ethernet interface model Colors • ECW (Epson Cool White) • EDG (Epson Dark Gray) Accessories Included • Roll paper (for operation check) • Power switch cover •...

  • Page 13: Part Names And Functions

    Chapter 1 Product Overview Part Names and Functions Roll paper cover Control panel Cutter cover Cover open lever Power switch cover Manual cutter Power switch Power Switch Turns the printer on or off. The marks on the switch: ( : OFF/ : ON) To turn the printer on immediately after turning the printer off, press the Power button after the LED lights go off.

  • Page 14: Power Switch Cover

    Power Switch Cover Install the power switch cover that comes with the TM-T82II onto the printer to prevent inadvertent operation of the power switch and to prevent tampering. To reset the printer when the power switch cover is installed, insert a long, thin object (such as the end of a paper clip) into the hole in the power switch cover and press the power switch.

  • Page 15: Offline

    Chapter 1 Product Overview • Flashes when an error occurs. (For information about the flashing patterns, see "Error Status" on page 17.) • Goes out during regular operation (online). Paper LED (orange) • Lights when the roll paper is nearly out or when the roll paper is out. •...

  • Page 16: Connectors

    Connectors All cables are connected to the connector panel on the lower rear of the printer. RS-232 USB (Type B) Drawer kick connector 10BASE-T/ Power supply USB (Type A) connector 100BASE-TX • Drawer kick connector: Connects the cash drawer or the optional external buzzer. •...

  • Page 17: Error Status

    Chapter 1 Product Overview Error Status When an error occurs, the printer stops operating, goes offline, and the Error LED flashes. There are three possible error types: automatically recoverable errors, recoverable errors, and unrecoverable errors. Automatically Recoverable Errors Printing is no longer possible when automatically recoverable errors occur. They can be recovered easily, as described below.

  • Page 18: Unrecoverable Errors

    Unrecoverable Errors Printing is no longer possible when unrecoverable errors occur. The printer must be repaired. Turn off the power immediately when an unrecoverable error occurs. CAUTION Error Error description Error LED flashing pattern Memory R/W error After R/W checking, the printer LED ON does not work correctly.

  • Page 19: Nv Memory (Non-Volatile Memory)

    Use the TM-T82II Utility to register graphics. You can also use the TM-T82II Utility or the NV graphics information print mode to print and confirm the registered graphics.

  • Page 20: R/E (Receipt Enhancement)

    NV memory. You can read the information with the Status API of the APD or OPOS ADK to use it for periodical checks or part replacement. You can also check the head running length and number of times of autocutting with the self-test (see "Self-test Mode" on page 78.) and the TM-T82II Utility.

  • Page 21: Product Specifications

    Chapter 1 Product Overview Product Specifications Printing method Thermal line printing Printing direction Unidirectional with friction feed Paper feed speed 200 mm/s {7.87"/s} (continuous paper feeding with the Feed button) Cutting method Partial cut (cutting with one point in left edge left uncut) Interface Serial interface models Serial (RS-232), USB [USB 2.0, Full-speed (12 Mbps)]...

  • Page 22: Printing Specifications

    Printing Specifications 80 mm width paper 58 mm width paper printing printing Printing method Thermal line printing Dot density 203 × 203 dpi Paper Normal mode (initial setting) 72.0 mm (2.83"), 576 dots 52.5 mm (2.07"), 420 dots width 42 column mode 68.3 mm (2.69"), 546 dots 47.3 mm (1.86"), 378 dots Character...

  • Page 23: Character Specifications

    Chapter 1 Product Overview Character Specifications Number of characters ANK models Font A (initial setting) Alphanumeric characters: 95 Font B Extended graphics: 128 × 43 pages (including user- defined page) International characters: 18 sets Simplified Font A (initial setting) Alphanumeric characters: 95 Chinese models Font B Extended graphics: 128 ×...
  • Page 24 Character structure 80 mm width paper 58 mm width paper printing printing Normal mode Font A 12 × 24 (including 2-dot horizontal spacing) (initial setting) Font B 9 × 17 (including 2-dot horizontal spacing) Kanji font 24 × 24 Special font A 12 ×...
  • Page 25 Chapter 1 Product Overview Character size Standard/Double-height/Double-width/Double-width, double-height W × H (mm) 80 mm width paper 58 mm width paper printing printing Normal mode Font A 1.25 × 3.00/1.25 × 6.00/2.50 × 3.00/2.50 × 6.00 Font B 0.88 × 2.13/0.88 × 4.26/1.76 × 2.13/1.76 × 4.26 Kanji font 3.00 ×...
  • Page 26 Characters per line Standard/Double-height/Double-width/Double-width, double-height 80 mm width paper 58 mm width paper printing printing Normal mode Font A 48/48/24/24 35/35/17/17 Font B 64/64/32/32 46/46/23/23 Kanji font 24/24/12/12 17/17/8/8 Special font A 48/48/24/24 35/35/17/17 Special font B 64/64/32/32 46/46/23/23 42 column Font A 42/42/21/21 42/42/21/21...

  • Page 27: Paper Specifications

    Chapter 1 Product Overview Paper Specifications 80 mm width paper 58 mm width paper printing printing Paper types Specified thermal paper Form Roll paper Size Roll paper diameter 83 mm {3.27"} maximum Roll paper spool Inside: 12 mm {0.47"}, Outside: 18 mm {0.71"} Roll width when taken up 80 + 0.5/-1.0 mm 58 + 0.5/-1.0 mm...

  • Page 28: Printable Area

    Printable Area 80 mm paper width printing The maximum printable area of paper with a width of 79.5 ± 0.5 mm {3.13 ± 0.02"} is 72.0 ± 0.2 mm {2.83 ± 0.008"} (576 dots) and the approximate space is 3.0 mm {0.12"} on the left side on the left side and 4.5 mm {0.18"} on the right side.

  • Page 29: Printing And Cutting Positions

    Chapter 1 Product Overview Printing and Cutting Positions Manual-cutter position Approx. 27.1 Approx. 10.5 Autocutter blade position Center of the print dotline Paper feed direction [units: mm (All the numeric values are typical.)] The values above may vary slightly as a result of paper slack or variations in the paper. Take this into account when setting the cutting position of the autocutter.

  • Page 30: Electrical Characteristics

    Electrical Characteristics Operating voltage DC 24V ± 7% Current consumption Standby Mean: Approximately 0.1 A (24V, 25°C, standard print density) Operating Mean: 1.8 A (M267A), 1.5 A (M267D, M267E) Note: When print ratio is approximately 18%  Continuous printing for 50 lines (repeating 20H-7FH) ...

  • Page 31: Environmental Conditions

    Ambient temperature Acoustic noise (operating) Approximately 55 dB (bystander position) Note: The values above are measured in the Epson evaluation condition. Acoustic noise differs depending on the paper used, printing contents, and the setting values, such as print speed or print...

  • Page 32: External Dimensions And Mass

    External Dimensions and Mass • Height: Approximately 146 mm {5.75"} • Width: Approximately 140 mm {5.51"} • Depth: Approximately 199 mm {7.83"} • Mass: Approximately 1.7 kg {3.74 lb} (except for roll paper) [Units: mm]...

  • Page 33: Setup

    Chapter 2 Setup Setup This chapter describes setup and installation of the product and peripherals. Flow of Setup This chapter consists of the following sections along with the setup flow of the product and peripherals. Installing the Printer (page 34) Changing the Paper Width (page 38) Adjusting the Paper Near-End Sensor (page 39) Connecting the Printer to the Host Computer (page 41)

  • Page 34: Installing The Printer

    Installing the Printer You can install the printer horizontally on a flat surface (with the paper exit on top) or vertically (with the paper exit at the front). Also, you can hang it on a wall using the included accessories. Horizontal installation Vertical installation Hanging on a wall...

  • Page 35: Installing The Printer Vertically

    Chapter 2 Setup Installing the Printer Vertically When installing the printer vertically, be sure to attach the included control panel label for vertical installation on the roll paper cover, and attach 4 rubber feet in the rectangular indents in the printer case, as shown in the illustration below. Control panel label for vertical installation Rubber feet...

  • Page 36: Hanging The Printer On A Wall

    Hanging the Printer on a Wall To hang the printer on the wall, follow the steps below.  To fix the printer securely, install the wall hanging bracket on a wall made of wood, concrete, or metal. The thickness of the wall should be 10 mm {0.4"} or more. ...
  • Page 37 Chapter 2 Setup Remove the installed 2 screws from the printer, install the wall hanging bracket on the printer, and fix it using the screws. Screws Wall hanging bracket Align the holes in the wall hanging bracket with the screws on the wall, and hook it securely.

  • Page 38: Changing The Paper Width

    Changing the Paper Width You can change the paper width from 80 to 58 mm by installing the included 58-mm width roll paper guide. Follow the steps below to change the paper width.  Because some parts of the print head and the autocutter contact the platen and they may become worn out, once you change the paper width from 80 to 58 mm and use the printer, you cannot change it back to 80 mm.

  • Page 39: Adjusting The Paper Near-End Sensor

    Chapter 2 Setup Adjusting the Paper Near-End Sensor When you install the printer horizontally, you can use the paper near-end sensor. Below are two situations where a paper near-end sensor adjustment is required. • To adjust the detection position to suit the diameter of the roll paper core used. •...
  • Page 40 Make sure that the detection lever operates smoothly. Positioning Adjustment screw plate Detection lever...

  • Page 41: Connecting The Printer To The Host Computer

    Power supply unit + AC cable DM-D Extension cable (Serial I/F model) for power supply Serial cable Cash drawer TM-T82II Modular cable Serial cable DM-D (USB I/F model) Power supply unit + AC cable USB cable Cash drawer TM-T82II...
  • Page 42 Modular cable Serial cable Serial cable DM-D Cash drawer TM-T82II Connecting the serial interface (RS-232) cable Be sure to turn off the power supply for both the printer and host computer before connecting the cables. WARNING Insert the serial cable connector firmly into the serial interface connector.

  • Page 43: For Parallel Interface

    The modular cable is connected to the cash drawer. Power supply unit + AC cable DM-D Extension cable (Serial I/F model) for power supply Serial cable Cash drawer TM-T82II Modular cable Parallel cable DM-D (USB I/F model) Power supply unit + AC cable USB cable Cash drawer...
  • Page 44 Connecting the parallel interface cable Insert the interface cable connector firmly into the parallel interface connector of the printer. Press down the clips on either side of the connector to lock it in place. When using interface cables equipped with a ground line, attach the ground line to the screw hole marked “FG”...

  • Page 45: For Usb Interface

    The modular cable is amounted on the cash drawer. Power supply unit + AC cable DM-D Extension cable (Serial I/F model) for power supply Serial cable Cash drawer TM-T82II Modular cable USB cable DM-D (USB I/F model) Power supply unit + AC cable USB cable Cash drawer...
  • Page 46 Connecting the USB interface cable Insert the USB cable into the USB interface connector of the printer. Put the USB cable through the locking wire saddle. Putting the USB cable through the locking wire saddle, as shown in the figure below, prevents the cable from coming unplugged.

  • Page 47: For Ethernet Interface

    Chapter 2 Setup For Ethernet Interface Connect the printer to a network by a LAN cable via a hub. Ethernet interface connection diagram The modular cable is amounted on the cash drawer. TM-T82II Cash drawer Modular cable 10/100BASE-T...
  • Page 48 Connecting the LAN cable  When LAN cables are installed outdoors, make sure devices without proper surge protection are cushioned by being connected through devices that do have surge protection. CAUTION Otherwise, the devices can be damaged by lightning.  Never attempt to connect the customer display cable, drawer kick-out cable, or a standard telephone line cable to the 10/100BASE-T LAN connector.

  • Page 49: Connecting To The Power Source

    Chapter 2 Setup Connecting to the Power Source  Be sure to use the specified AC adapter only.  Never insert the AC cable plug into a socket that does not meet the rated voltage requirements of the printer. WARNING Doing so may result in damage to the printer.
  • Page 50 Insert the AC plug into a wall socket. For using the USB interface, do not turn on the printer before installing the printer driver.

  • Page 51: Setting The Memory Switches/Receipt Enhancement

    For an outline of the functions, see the following section. Use the methods shown in the table below; TM-T82II Utility, Memory Switch Setting Mode, or ESC/POS commands, to set the memory switches and R/E functions.

  • Page 52: Functions

    *2: Enabled only for South Asia font models *3: Excluding some function.  For information about the TM-T82II Utility, see the TM-T82II Utility User’s Manual.  For information about how to use the memory switch setting mode, see "Memory Switch Setting Mode"...
  • Page 53 Chapter 2 Setup USB power-saving function • Disabled • Enabled (initial setting) The USB power-saving function is valid only when the USB interface communication condition is set to the vendor-defined class and the system configuration is set so that the USB driver can support the USB power-saving function.
  • Page 54 Paper width • 80 mm (initial setting) • 58 mm To change the paper width, you need to install the 58-mm width paper guide plate. For information about how to change the paper width, see "Changing the Paper Width" on page Print density Selectable from levels 1 to 7 (85% ...
  • Page 55 Chapter 2 Setup Character code table default Selectable from 43 pages including user defined page Initial setting: Page 0 (PC437: USA, Standard Europe)  For the character code table, see "" on page  User-defined page is not supported by South Asia font models. International character default Selectable from 18 sets Initial setting for Simplified Chinese models: China...
  • Page 56 Paper reduction Extra upper space reduction • Disabled (initial setting) • Enabled Extra lower space reduction • Disabled (initial setting) • Enabled Line space reduction rate • Not reduced (initial setting) • 25% • 50% • 75% Line feed reduction rate •...
  • Page 57 Chapter 2 Setup Font B auto replacement • Does not replace (initial setting) • Font A This function is enabled only when Number of columns is set to Standard mode. Buzzer  To use the buzzer function with ANK models or South Asia font models, the optional external buzzer (OT-BZ20) needs to be connected.
  • Page 58 Sound pattern (Pulse 1) (only for the optional external buzzer) Selectable from Patterns A to E Initial setting: Pattern A Buzzer frequency (Pulse 1) • Does not sound • Sounds 1 time (initial setting) Sound pattern (Pulse 2) (only for the optional external buzzer) Selectable from Patterns A to E Initial setting: Pattern B Buzzer frequency (Pulse 2)
  • Page 59 Chapter 2 Setup Communication condition of serial interface Transmission speed • 2400 bps • 4800 bps • 9600 bps • 19200 bps • 38400 bps (initial setting) • 57600 bps • 115200 bps [bps: bits per second] Parity • None (initial setting) •...
  • Page 60 Auto top logo TM-T82II Utility does not support the function for Number of lines to be deleted below top logo. Key-code Selectable from key-codes of registered logos Alignment • Left • Center • Right Number of lines to be deleted below top logo...
  • Page 61 Chapter 2 Setup Top logo print when roll paper cover is closed • Disabled • Enabled (initial setting) Top logo print while clearing the buffer to recover from a recoverable error • Disabled • Enabled (initial setting) Top logo print after paper feeding with the Feed button has finished •...

  • Page 62: Connecting The Optional External Buzzer

    Connecting the Optional External Buzzer When the optional external buzzer (model: OT-BZ20) is connected to the drawer kick-out connector of the printer, you can set the printer so that it beeps when you send commands, when an error occurs, and when the printer does specific operations such as autocutting. Settings for sound patterns and frequency depending on the occasions the buzzer beeps are also available.
  • Page 63 Chapter 2 Setup Turn off the printer. Clean and dry the printer case where the buzzer unit will be installed. With 2 included pieces of the affixing tape combined, peel off the backing paper on one side, and stick the tape in the center of the attaching surface of the buzzer unit.

  • Page 64: Connecting The Cash Drawer

    Connecting the Cash Drawer Use a cash drawer handled by EPSON or your dealer.  Do not connect both the optional external buzzer and the cash drawer to the printer at the same time by using a branched connector.  When the optional external buzzer is enabled with the memory switch (see "Setting the...

  • Page 65: Drawer Connection Diagram

    Chapter 2 Setup Drawer Connection Diagram Drawer kick-out connector With shielded Drawer kick-out solenoid Control device Drawer open/close switch Printer side User side [Drawer kick-out side]...

  • Page 67: Application Development Information

    Chapter 3 Application Development Information Application Development Information This chapter describes how to control the printer and gives information useful for printer application development. How to Control the Printer Use a driver or ESC/POS commands to control the printer. Selecting a Driver Choose one of the drivers listed in "Printer Drivers"...

  • Page 68: Esc/Pos Commands

    The ESC/POS command functions are listed as follows. For detailed information about ESC/ POS commands, see the contents for TM-T82II in the ESC/POS Command Reference that can be accessed from the following URL.
  • Page 69 Chapter 3 Application Development Information Select an international character set Turn 90° clockwise rotation mode on/off Select character code table Turn upside-down print mode on/off Select character size Turn white/black reverse print mode on/off Turn smoothing mode on/off Commands for panel buttons Enable/disable panel buttons Commands for print positions Horizontal tab...
  • Page 70 Define the NV graphics data (raster format) Print the specified NV graphics data Transmit the key code list for defined download graphics Delete all download graphics data Delete the specified download graphics data Define the downloaded graphics data (raster format) Print the specified download graphics data Store the graphics data in the print buffer (raster format) Define downloaded bit image...
  • Page 71 Chapter 3 Application Development Information PDF417: Set the error correction level PDF417: Select the options PDF417: Store the data in the symbol storage area PDF417: Print the symbol data in the symbol storage area PDF417: Transmit the size information of the symbol data in the symbol storage area QR Code: Select the model QR Code: Set the size of module QR Code: Select the error correction level...
  • Page 72 Write to NV user memory Read from NV user memory Change into the user setting mode End the user setting mode session Set values for the memory switch Transmit the setting of the memory switch Set the customized setting values Transmit the customized setting values Set conditions for serial interface communication Transmit conditions for serial interface communication...
  • Page 73 Chapter 3 Application Development Information Control beeper tones Select peripheral device Initialize printer Select page mode Select standard mode Generate pulse Execute test print Enable/disable real-time command Specifies the process ID response Select the print control mode Select the print speed Transmit printer ID Set horizontal and vertical motion units Initialize maintenance counter...

  • Page 74: Software And Manuals

    POS, such as controls for paper cut, a cash drawer, and customer display. The  Status API Manual Status API (Epson original DLL) that monitors printer  Devmode API/PRINTERINFO Manual status and sends ESC/POS commands is also ...
  • Page 75 Windows drivers. It is not a driver to be used for printing from commercial applications. *2: This guide describes general information on how to control printers using the OPOS ADK (in the chapter “POS Printer” and “Appendix-A”). It does not describe Epson’s specific functions.

  • Page 76: Utilities

    This utility is for configuring network settings, such as IP address, of the printer connected to an Ethernet. Epson Monitoring Tool: Epson Monitoring Tool User’s Manual Use to check a list of status for the Epson printers connected to the network.

  • Page 77: How To Get Drivers, Manuals, And The Utility

    Chapter 3 Application Development Information How to Get Drivers, Manuals, and the Utility Drivers, manuals, and the TM-T82II Utility can be installed by the TM-T82II installer in the included TM-T82II Software & Documents Disc. You can also obtain them from the following URL.

  • Page 78: Setting/Checking Modes

    Setting/Checking Modes Besides the ordinary print mode, the printer has the following modes to set or check settings of the printer. • Self-test Mode • Hexadecimal Dumping Mode (page • NV Graphics Information Print Mode (page • Receipt Enhancement Information Print Mode (page •...
  • Page 79 Chapter 3 Application Development Information When the printer finishes printing the printer status, the following message is printed and the Paper LED flashes. (The printer is now in the self-test wait mode.): “Select Modes by pressing Feed button. Continue SELF-TEST: Less than 1 second Mode Selection: 1 second or more”...

  • Page 80: Hexadecimal Dumping Mode

    Hexadecimal Dumping Mode In the hexadecimal dumping mode, the printer prints the data transmitted from a host computer in hexadecimal numbers and their corresponding characters. It enables you to check if data is transmitted to the printer correctly. Starting the hexadecimal dumping mode Follow the steps below to run this mode.

  • Page 81: Nv Graphics Information Print Mode

    Chapter 3 Application Development Information NV Graphics Information Print Mode You can confirm the following information by running the NV graphics information print mode: • Capacity of the NV graphics • Used capacity of the NV graphics • Unused capacity of the NV graphics •...
  • Page 82 Then press the Feed button. (Keep pressing the Feed button until the printer starts printing.) The printer starts printing the NV graphics information. Turn the power off and on to return to the normal mode.

  • Page 83: Receipt Enhancement Information Print Mode

    Chapter 3 Application Development Information Receipt Enhancement Information Print Mode You can confirm the following information by running the R/E information mode: • Automatic top logo setting • Automatic bottom logo setting • Extended settings for automatic top/bottom logo Starting the R/E information print mode Follow the steps below to run this mode.

  • Page 84: Memory Switch Setting Mode

    Memory Switch Setting Mode In the memory switch setting mode, you can set the following memory switches. • Print density • Print speed • Communication condition of serial • Autocutting after closing cover interface • Paper width • Thai character print mode (only for South Asia font models) •...
  • Page 85 Chapter 3 Application Development Information Press the Feed button. (Keep pressing the Feed button until the printer starts printing.) The printer starts printing instructions. Press the Feed button three times. Then press the Feed button. (Keep pressing the Feed button until the printer starts printing.) The printer starts printing instructions for settings.

  • Page 87: Handling

    Chapter 4 Handling Handling This chapter describes basic handling of the printer. Installing and Replacing Roll Paper  Do not open the roll paper cover during printing or autocutting. The printer may be damaged.  Do not touch the manual cutter with your hands when installing or replacing the CAUTION roll paper.
  • Page 88 Install the roll paper in the correct direction. Pull out some roll paper, and close the roll paper cover. When the printer power is on, the roll paper is automatically cut. (initial setting)

  • Page 89: Removing Jammed Paper

    Chapter 4 Handling Removing Jammed Paper When a paper jam occurs, never pull out the paper forcibly. Turn off the printer power, open the roll paper cover, and then remove the jammed paper. Do not touch the thermal head. (See "Cleaning the Printer"...
  • Page 90 Turn the knob until you see a triangle in the opening. This returns the cutter blade to the normal position. Triangle Knob Install the cutter cover.

  • Page 91: Cleaning The Printer

    CAUTION Cleaning the Thermal Head/Platen Roller Epson recommends cleaning the thermal head periodically (generally every 3 months) to maintain receipt print quality. Depending on the roll paper used, paper dust may stick to the platen roller and the paper may not be fed correctly.

  • Page 92: Preparing For Transport

    Preparing for Transport Follow the steps below to transport the printer. Turn off the printer. Disconnect the AC cable from the socket. Remove the roll paper. Pack the printer upright.

  • Page 93: Appendix

    USB vendor-defined class USB printer class Vendor ID 04b8h 04b8h Product ID 0202h 0E11h String Descriptor Manufacturer EPSON EPSON Product TM-T82II TM-T82II Serial number Character string based on Character string based on the product serial number the product serial number...

  • Page 94: Rs-232 Serial Interface

    RS-232 Serial Interface Interface board specifications (RS-232-compliant) Item Specifications Data transfer method Serial Synchronization Asynchronous Handshake Select one of the following with the memory switch:  DTR/DSR  XON/XOFF Signal level MARK -3V to -15V logic “1”/OFF SPACE +3V to +15V logic “0”/ON Transmission speed Select one of the following with the memory switch: 2400/4800/9600/19200/38400/57600/115200 bps...
  • Page 95 Appendix Functions of each connector pin Pin no. Signal name Signal direction Function — Frame ground Output Transmission data Input Reception data Output Equivalent to DTR signal Input This signal indicates whether the host computer can receive data. SPACE indicates that the host computer can receive data.
  • Page 96 XON/XOFF When XON/XOFF control is selected, the printer transmits the XON or XOFF signals as follows. The transmission timing of XON/XOFF differs, depending on the setting of the memory switch. Memory switch 1-3 Signal Printer status 1 (ON) 0 (OFF) 1) When the printer goes online after turning on the power Transmit Transmit...

  • Page 97: Ieee 1284 Parallel Interface

    Appendix IEEE 1284 Parallel Interface Modes The IEEE 1284 parallel interface supports the following two modes. Mode Communication direction Other information Host  Printer communication Compatibility mode Centronics-compliant Printer  Host communication Reverse mode Assumes a data transfer from an asynchronous printer Compatibility Mode Compatibility mode allows data transmission from host to printer only: Centronics-compatible.
  • Page 98 Interface signals Compatibility Source Nibble Mode Byte Mode Mode Host nStrobe HostClk HostClk Host/Ptr Data0 (LSB) Data0 (LSB) Data0 (LSB) Host/Ptr Data1 Data1 Data1 Host/Ptr Data2 Data2 Data2 Host/Ptr Data3 Data3 Data3 Host/Ptr Data4 Data4 Data4 Host/Ptr Data5 Data5 Data5 Host/Ptr Data6 Data6...

  • Page 99: Ethernet Interface

    Appendix Compatibility Source Nibble Mode Byte Mode Mode Host nInit nInit nInit Printer nFault nDataAvail/Data0,4 nDataAvail Printer DK_STATUS Printer Host nSelectIn 1284-Active 1284-Active NC: Not Connected ND: Not Defined  A prefix “n” to signal names indicates “L” active signals. For the host computer not provided with all of the signal lines listed above, bidirectional communication fails.
  • Page 100 Protocols Usage HTTP/HTTPS Used in EpsonNet Config (Web version) SNMP , ENPC Used in setting and monitoring DHCP , APIPA Used in automatic setting for the IP address and so on Network parameters Item Initial settings IP address 192.168.192.168 Subnet mask 255.255.255.0 Default gateway 0.0.0.0...

  • Page 101: Character Code Tables

    Appendix Character Code Tables Refer to the following URL regarding the character code table. http://www.epson-biz.com/pos/reference/charcode/...

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