Page 1 Congratulations on your purchase of this VAIO(R) computer. Parts Description About your VAIO computer’s configuration Setup To find out about the configuration of your VAIO computer, visit the Sony online support website. [Details] Network / Internet Some features, options, and supplied items may not be available on your VAIO computer.
Page 2 In no event shall Sony Corporation be liable for any incidental, consequential, or special damages, whether based on tort, contract, or otherwise, arising out of or in connection with this manual, the software, or other information contained herein or the use thereof.
Page 3 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Welcome How to Use Congratulations on the purchase of this VAIO(R) computer. This User Guide - Introduction Version provides you with limited information about Parts Description your VAIO computer. To update this file to the complete version of the User Guide, see...
Page 4: Connecting To The Internet
* Design and content of the screen are subject to change. To get the complete version of the User Guide 1. Connect your VAIO computer to the Internet. [Details] 2. Exit this User Guide - Introduction Version. 3. Open the Charms bar [Details], then select (Search).
Page 5 The following is one of the Internet connection methods as an example. 1. Internet 2. Modem 3. Router/access point 4. LAN cable (not supplied) 5. Wireless LAN To use the network (LAN) You can connect your VAIO computer to networks with a LAN cable. Connect one end of a LAN cable to the LAN port on the computer and the other end to your network.
Page 6 5. Follow the on-screen instructions to complete the updates. To use VAIO Update VAIO Update automatically notifies you of new updates available on the Internet then downloads and installs them on your VAIO computer. 1. Press the ASSIST button while your VAIO computer is on. VAIO Care starts.
Page 7 Finding Support Information The Sony online support website provides instant access to information on commonly encountered problems. You can find support information such as the support website URL in Contact & Support on VAIO Care or the supplied Quick Start Guide.
Page 8 Place the pointer at the top right corner of the screen, then move the pointer down when the Charms appear. Keyboard operation Press the C key while holding down the (Windows) key. ^ Go to top Searching/Starting Apps or Files 1.
Page 9 Press the (Windows) key. ^ Go to top Showing the Running Apps List Touch screen operation Slide your finger from the left edge of the screen to show an app icon(s), then slide the finger back to the edge. Mouse operation Place the pointer at the top left corner of the screen to show an app icon(s), then move the pointer down.
Page 10 Trademarks SONY and the SONY logo are registered trademarks of Sony Corporation. VAIO, the VAIO logo, and other Sony product or service names are trademarks or registered trademarks of Sony Corporation or any of its affiliates. Windows and the Windows logo are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
Page 12 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Checking Supplied Items How to Use Check all items packed with the product before use. Parts Description Wireless keyboard* USB keyboard* Setup Wireless mouse* Network / Internet...
Page 13 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Parts and Controls on the Front How to Use Describes the features on the front of the VAIO computer, such as buttons and indicator Parts Description lights.
Page 15 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Parts and Controls on the Sides How to Use Describes the features on the sides of the VAIO computer, such as connection ports. Parts Description Right side...
Page 17 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Parts and Controls on the Back How to Use Describes the features on the back of the VAIO computer, such as connection ports. Parts Description Setup Network / Internet...
Page 18 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Parts and Controls of the Keyboard How to Use Describes the features of the keyboard, such as keys, buttons and indicator lights. Parts Description Setup Network / Internet...
Page 19 After 10 minutes of idle time, the keyboard enters the power saving mode and all indicator lights turn off. Related Topic Replacing the AA Battery of the Keyboard Checking the Remaining Battery Power of the Keyboard About the Usage Environment for the Keyboard Connecting the Wireless Keyboard © 2012 Sony Corporation...
Page 20 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Parts and Controls of the Mouse How to Use Describes the features of the mouse, such as buttons. Parts Description Setup Network / Internet Connections Settings 1. Right button 2.
Page 21 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Setting the Stand How to Use This section describes how to set the stand. Parts Description 1. Place your VAIO computer gently face down on a soft cloth, etc.
Page 22 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Adjusting the Angle of the Screen How to Use You can adjust the screen angle of your choice. Parts Description Adjust the angle, holding the upper part of the screen.
Page 23 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Replacing the AA Battery of the Keyboard How to Use Change the AA battery in the keyboard when the battery power becomes low. Parts Description 1. Set the power switch of the keyboard to OFF.
Page 25 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Checking the Remaining Battery Power of the Keyboard How to Use Parts Description The remaining battery power of the keyboard can be checked by the battery indicator.
Page 26 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting About the Usage Environment for the Keyboard How to Use This section explains how to use the wireless keyboard. Parts Description You can use the wireless keyboard up to 33 ft. / 10 m away from your VAIO computer.
Page 27 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Connecting the Wireless Keyboard How to Use If you cannot use the wireless keyboard supplied with the computer, it is likely that wireless Parts Description connection setup is required between the wireless keyboard and your VAIO computer.
Page 28 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Checking the Caps Lock / Num Lock / Scroll Lock States How to Use Parts Description You can check if the keyboard is in the Caps Lock/Num Lock/Scroll Lock states by the indicator light of the keyboard and the icons in the notification area.
Page 29 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Replacing the AA Battery of the Mouse How to Use Change the AA battery in the mouse when the battery power becomes low. Parts Description 1. Set the power switch of the mouse to OFF.
Page 31 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Checking the Remaining Battery Power of the Mouse How to Use Parts Description The remaining battery power of the mouse can be checked by the status light.
Page 32 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting About the Usage Environment for the Mouse How to Use This section explains how to use the wireless mouse. Parts Description You can use the wireless mouse up to 33 ft. / 10 m away from your VAIO computer.
Page 33 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Connecting the Wireless Mouse How to Use If you cannot use the wireless mouse supplied with your VAIO computer, it is likely that Parts Description wireless connection setup is required between the wireless mouse and the computer.
Page 34 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Adding and Removing Memory Modules How to Use If you want to increase your computer’s speed or improve performance when running Parts Description programs simultaneously, increase the amount of memory by installing optional memory modules.
Page 35 11. Check that the amount of system memory has correctly changed. [Details] If the amount of indicated system memory is correct, memory module installation was successful. Related Topic Notes on Adding and Removing Memory Modules © 2012 Sony Corporation...
Page 36 Be sure to remove any foreign objects and attach the Other Operations memory module compartment cover before turning on your VAIO computer. Sony does not guarantee that third party memory modules will work in your VAIO Notifications computer. For information on third party memory modules, consult the respective sales dealers.
Page 37 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Installing/Removing the Battery Pack How to Use Install the battery pack into the battery compartment on the bottom of your VAIO computer. Parts Description Note You will lose all unsaved data if you remove the battery pack while your VAIO computer Setup is on or in Sleep mode and not connected to the AC adapter.
Page 38: Charging The Battery Pack
Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Charging the Battery Pack How to Use The battery pack can be charged even while you are using your VAIO computer when the Parts Description computer is connected to a power source. The charging time may vary depending on operating conditions.
Page 39 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Extending the Battery Life How to Use When your VAIO computer is running on battery power, you can extend the battery life using Parts Description the following methods.
Page 40 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Notes on Using the Battery Pack How to Use Before using the battery pack, read the following precautions for correct use. Parts Description About the battery pack Setup The supplied battery pack is designed specifically for your VAIO computer.
Page 41 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Connecting a Power Source How to Use Connect your VAIO computer to an AC power source. Carefully read the precautions in Notes on Using the Power Source before connection.
Page 42 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Turning on Your VAIO Computer How to Use Turn on your VAIO computer to start Windows. Carefully read the precautions in Notes on Using the Power Source before turning on.
Page 43 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Shutting Down Your VAIO Computer How to Use Shut down your VAIO computer properly to avoid losing unsaved data. Parts Description 1. Turn off any peripherals connected to your VAIO computer.
Page 44 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Restarting Your VAIO Computer How to Use After changing the settings or installing an app on your VAIO computer, you may be required Parts Description to restart the computer.
Page 45 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Charge Indicator Status List How to Use The charge indicator light turns on or blinks differently according to conditions. Parts Description Lit in orange The battery pack is charging. (Turns off when charging is completed.)
Page 46: Using Sleep Mode
Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Using Sleep Mode How to Use In Sleep mode, all unnecessary devices of your VAIO computer are turned off, though some Parts Description devices stay on to retain the computer’s state including data you are working on. Sleep mode is useful when you take a short rest, for example.
Page 48 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Selecting a Power Plan How to Use Power management helps you set up power plans to suit your requirements for power Parts Description consumption. 1. Open Control Panel.
Page 49 Network / Internet Notes on the AC adapter Connections Use the AC adapter supplied with your VAIO computer or genuine Sony products. Do Settings not use any other AC adapter as it may cause a malfunction. Do not connect the AC adapter to a power conversion device such as a travel power converter.
Page 50 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Notes on Sleep Mode How to Use Read the following precautions before using Sleep mode. Parts Description Some apps may not support Sleep mode. When running such apps, exit them before placing your VAIO computer into Sleep mode.
Page 51 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting About the Touch Screen <Touch screen equipped models> How to Use Parts Description The touch screen enables direct interaction with your VAIO computer using your finger(s). You can perform various gestures on the touch screen instead of mouse operations, such as selecting items and scrolling.
Page 52: Basic Operations
Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting How to Use the Touch Screen <Touch screen equipped models> How to Use Parts Description You can tap the touch screen or make a simple motion with your fingers to operate your VAIO computer.
Page 53 Put a finger on the touch screen and slide it quickly in a straight line. The response by your VAIO computer is determined by the direction of the flick. There are four default responses: flick left moves forward, flick right moves backward, flick up scrolls up, and flick down scrolls down. Related Topic <ERROR> © 2012 Sony Corporation...
Page 54 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Enable/Disable the Touch Screen <Touch screen equipped models> How to Use Parts Description By default, the touch screen of your VAIO computer is enabled. To disable/enable the touch screen, follow these steps: 1.
Page 55 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Enlarging the Text Size (DPI) <Touch screen equipped models> How to Use Parts Description You can change the DPI to enlarge the font size, making it easier to touch specific text.
Page 56 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Notes on Using the Touch Screen <Touch screen equipped models> How to Use Parts Description Before using the touch screen, read the following precautions for correct use.
Page 57 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Changing the Resolution (Size) of the Screen Image How to Use Parts Description You can change the screen resolution to adjust the size of the characters and images on the computer screen.
Page 58 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Notes on the LCD screen How to Use Read the following precautions for correct use of the LCD screen. Parts Description The LCD screen is manufactured using high-precision technology. You may, however, see tiny black points and/or bright points (red, blue, or green) that continuously appear on the LCD screen.
Page 59 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Adjusting the Speakers Volume How to Use You can change the volume level of the speakers and headphones. Parts Description To reduce the volume using the Fn key Setup 1.
Page 60 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Connecting External Speakers or Headphones How to Use You can connect external sound output devices (such as speakers or headphones) to your Parts Description VAIO computer. 1. Connect external speakers to the headphones jack...
Page 61 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Connecting an External Microphone How to Use You can connect an external microphone to your VAIO computer and enjoy voice chat, etc. Parts Description 1. Plug the microphone cable into the microphone jack [Details].
Page 62 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Changing the Sound Output Device How to Use If there is no sound from the device connected to your VAIO computer, you need to change Parts Description the device for sound output.
Page 63 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Adjusting the Volume in Windows How to Use You can adjust the volume on each app from Control Panel. Parts Description 1. Open Control Panel. [Details] 2. Select Hardware and Sound.
Page 64 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Adjusting the Microphone Volume How to Use You can adjust the volume level of the microphone. Parts Description 1. Open Control Panel [Details]. 2. Select Hardware and Sound.
Page 65 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Playing Surround Sound Using S-FORCE Front Surround 3D How to Use Parts Description S-FORCE Front Surround 3D is a virtual surround technology which allows you to enjoy powerful and realistic surround sound using the built-in speakers.
Page 66 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Connecting an External Drive How to Use Connect an external disc drive or hard disk drive to a USB port on your VAIO computer. Parts Description 1. Plug the power cord of your external drive into an AC outlet (1).
Page 67 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Inserting/Removing a Disc <Optical disc drive equipped models> How to Use Parts Description Insert/remove a disc to/from your VAIO computer that is turned on. Setup To insert a disc 1.
Page 68 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Supported Discs <Optical disc drive equipped models> How to Use Parts Description This topic explains media types that are playable/recordable on your VAIO computer. The installed optical disc drive varies depending on the model you purchased. Check the specifications before use.
Page 69 DVD-RAM media. Writable media differ depending on the disc burning app you use. Refer to the help file included with the app for more information. It is recommended that you use Sony branded media: DVD+R, DVD+RW, DVD-R, DVD- RW, CD-R, CD-RW, BD-R, or BD-RE.
Page 70 Protection (HDCP) standard, you cannot play or view the contents of copyright protected Blu-ray Disc media through an HDMI connection. Some Blu-ray Disc content may restrict video output to standard definition or prohibit analog video output. Related Topic About Region Codes<Optical disc drive equipped models> © 2012 Sony Corporation...
Page 71 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting About Region Codes <Optical disc drive equipped models> How to Use Parts Description The following is a list of DVD region codes indicating playable regions of DVD media.
Page 72 Network / Internet Connections Settings Sony assumes no liability for any problems and damages to discs arising out of Playback adhesive labels affixed to discs. Refer to the manual carefully that came with the label app or label paper, and use the labels under your responsibility.
Page 73 The writing process may take longer to complete than theoretically predicted because some apps write and verify data simultaneously. Sony assumes no liability for any loss or damage of any kind arising out of writing failure. © 2012 Sony Corporation...
Page 74 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Using the Built-in Camera <Built-in camera equipped models> How to Use Parts Description If your VAIO computer is equipped with a built-in camera, you can make a video call through the Internet using communication software, such as Windows Live Messenger.
Page 76 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Notes on the Built-in Camera <Built-in camera equipped models> How to Use Parts Description Do not scratch or soil the area on and around the built-in camera, as it may cause poor- quality images.
Page 77 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting About the Network (LAN) How to Use The network (LAN) enables you to connect your VAIO computer to the Internet and transfer Parts Description data between the computer and other devices.
Page 78 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting About the Internet Connection Services How to Use The following types of Internet connection services are available. Parts Description You can select from among the services according to your preference, for example, communication speed or a usage fee.
Page 79 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Connecting to the Internet with a Wired Connection How to Use Parts Description Before using the Internet, you need to sign up with an Internet Service Provider (ISP) and set up devices required for connecting your VAIO computer to the Internet.
Page 80 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Launching the Web Browser (WEB Button) <WEB Button equipped models> How to Use By pressing the WEB button, you can launch the default web browser. Parts Description Even when your VAIO computer is off, pressing the WEB button starts Windows, and launches the web browser.
Page 81 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting About the Wi-Fi (Wireless LAN) Standards How to Use The Wireless Local Area Network (WLAN) allows your VAIO computer to connect to a Parts Description network through a wireless connection.
Page 82 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Starting Wi-Fi (Wireless LAN) Communications How to Use You can establish Wi-Fi (wireless LAN) communications between your VAIO computer and Parts Description an access point (not supplied).
Page 83 Stopping Wi-Fi (Wireless LAN) Communications Notes on Using the Wi-Fi (Wireless LAN) Function About a Security Key for Wi-Fi (Wireless LAN) © 2012 Sony Corporation...
Page 84 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Stopping Wi-Fi (Wireless LAN) Communications How to Use You can stop Wi-Fi (wireless LAN) communications by following these steps. Parts Description 1. Open the Charms bar [Details] and select (Settings).
Page 85 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Disabling the Wi-Fi (Wireless LAN) Function How to Use You can disable the Wi-Fi (Wireless LAN) function by following these steps. Parts Description 1. Open the Charms bar...
Page 86 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting About a Security Key for Wi-Fi (Wireless LAN) How to Use A security key is a security protocol for Wi-Fi (wireless LAN) that encrypts data transmitted Parts Description on Wi-Fi (wireless LAN).
Page 87 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Notes on Using the Wi-Fi (Wireless LAN) Function How to Use Before using the Wi-Fi (wireless LAN) function, read the following precautions for correct Parts Description use.
Page 88 Technology (NIST) FIPS 140-2 compliant AES encryption algorithm and 802.1X-based authentication. WPA2 is backward compatible with WPA. Related Topic About the Wi-Fi (Wireless LAN) Standards Starting Wi-Fi (Wireless LAN) Communications Stopping Wi-Fi (Wireless LAN) Communications Notes on Using the BLUETOOTH(R) Function © 2012 Sony Corporation...
Page 89 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting About the BLUETOOTH(R) Function How to Use You can establish wireless communications between your VAIO computer and other Parts Description BLUETOOTH devices, such as another computer, a smartphone, a mobile phone, a headset, or a mouse.
Page 90 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Communicating with Another BLUETOOTH(R) Device such as a Mouse How to Use Parts Description You can connect BLUETOOTH devices to your VAIO computer. For details on BLUETOOTH communication, see About the BLUETOOTH Function.
Page 91 Stopping BLUETOOTH(R) Communications Notes on Using the BLUETOOTH(R) Function About BLUETOOTH(R) Security © 2012 Sony Corporation...
Page 92 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Stopping BLUETOOTH(R) Communications How to Use You can stop BLUETOOTH communications by following these steps. Parts Description 1. Open the Charms bar [Details] and select (Settings). 2. Select Change PC settings at the lower right corner of the bar.
Page 93 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting About BLUETOOTH(R) Security How to Use The BLUETOOTH wireless technology has an authentication function, which allows you to Parts Description control communication with other devices. The authentication function helps you prevent unwanted anonymous BLUETOOTH devices from accessing your VAIO computer.
Page 94 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Notes on Using the BLUETOOTH(R) Function How to Use Before using the BLUETOOTH function, read the following precautions for correct use. Parts Description In some countries or regions, using the BLUETOOTH function may be restricted by the local regulations.
Page 96 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting About Built-In Sensors How to Use A built-in accelerometer and digital compass (magnetometer) enable you to use the Parts Description following functions. Setup Screen rotation using the built-in accelerometer...
Page 97 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Notes on Built-In Sensors How to Use Before using built-in sensors, read the following precautions for correct use. Parts Description Notes on using the built-in accelerometer Setup If you change the computer screen orientation without exiting the running software, such as video playback software, all unsaved data may be lost.
Page 98 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Combinations and Functions with the Fn Key How to Use Press and hold down the Fn key and another key simultaneously to perform a keyboard Parts Description shortcut action.
Page 100 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Changing the LCD Brightness How to Use You can adjust the LCD brightness. Parts Description 1. Press the Fn+F5 key or Fn+F6 keys. To decrease lighting intensity, keep pressing the Fn+F5 keys. To increase lighting intensity, keep pressing the Fn+F6 keys.
Page 101 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting About the ASSIST Button How to Use Press the ASSIST button to perform regular maintenance of your VAIO computer or to Parts Description solve problems you might encounter when using the computer.
Page 102 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Customizing Your VAIO Computer How to Use (VAIO Control Center) allows you to access system information and to change settings Parts Description of various kinds of functions such as display and sounds.
Page 103 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device How to Use Parts Description You can change the screen resolution or size of your VAIO computer’s screen image displayed on an external display, such as a TV, connected to the computer with an HDMI cable (not supplied).
Page 104 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Viewing the System Information How to Use You can view the system information of your VAIO computer. Parts Description For example, after installing a memory module, you can view the information to confirm system memory changes.
Page 105 If the battery life has become short, replace the battery pack with a new one specified by Setup Sony. Refer to the help file for more information on battery charge status and capacity decrease. Network / Internet 1.
Page 106 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Charging a USB Device How to Use You can charge a USB device even while your VAIO computer is off, in Hibernate mode, or Parts Description Sleep mode by enabling the USB charging settings.
Page 107 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Changing the Rapid Wake (Sleep Mode) Settings How to Use You can change the Rapid Wake settings on VAIO Control Center. Parts Description Rapid Wake is enabled by default. With this function, you can keep your VAIO computer in Sleep mode without risk of data loss because the computer enters Sleep mode after your working data is saved on the built-in storage device.
Page 108 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Connecting a USB Device How to Use You can connect a Universal Serial Bus (USB) device such as a mouse, floppy disk drive, Parts Description speaker or printer to your VAIO computer.
Page 109 Because it is removable, it can be used for external data storage. For the latest information about “Memory Stick”, visit http://www.sony.net/memorycard/. Setup Network / Internet Related Topic Compatible “Memory Stick”...
Page 110 Notifications Your VAIO computer has been tested and found compatible with any Sony branded “Memory Stick” of up to 32 GB, available as of June 2011. However, “Memory Stick” compatibility is not guaranteed in all cases.
Page 111 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Inserting/Removing “Memory Stick” How to Use You can use “Memory Stick” to save data or transfer images between a digital camera and Parts Description your VAIO computer. To insert/remove “Memory Stick”, follow these steps.
Page 112 About “Memory Stick” Compatible “Memory Stick” Formatting “Memory Stick” Notes on Using “Memory Stick” © 2012 Sony Corporation...
Page 113 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Formatting “Memory Stick” How to Use “Memory Stick” is formatted in the specific FAT format by default and is ready for use. Parts Description Be sure to use the device that is designed to format the media and supports “Memory Stick”...
Page 114 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Notes on Using “Memory Stick” How to Use Before using “Memory Stick”, read the following precautions for correct use. Parts Description Keep “Memory Stick” out of reach of children. There is a risk of swallowing it.
Page 115 Related Topic About “Memory Stick” Compatible “Memory Stick” Inserting/Removing “Memory Stick” Formatting “Memory Stick” © 2012 Sony Corporation...
Page 116 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Inserting/Removing SD Memory Cards How to Use Your VAIO computer is equipped with an SD memory card slot. You can use this slot to Parts Description transfer data among digital cameras, camcorders, music players, and other audio/video devices.
Page 118 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Notes on Using SD Memory Cards How to Use Before using SD memory cards, read the following precautions for correct use. Parts Description Keep an SD memory card out of reach of children. There is a risk of swallowing it.
Page 119 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Creating/Changing/Removing Your Windows Password How to Use Parts Description Setting the Windows password allows you to protect your VAIO computer from unauthorized access by making the user enter the password when the computer is turned on or returns from power saving mode to Normal mode.
Page 120 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Using the Antivirus App for Your VAIO Computer How to Use Protect your VAIO computer against computer viruses by using the antivirus app. Parts Description You can keep the antivirus app current with the latest updates by downloading and installing the updates from the website of the app publisher.
Page 121 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Encrypting Your Data with the TPM (BitLocker) <TPM security chip equipped models> How to Use <BitLocker supported models> Parts Description You can use BitLocker included with Windows 8 Pro to encrypt the data on the built-in Setup storage device.
Page 122 The TPM security feature on your VAIO computer does not ensure complete security of Backup / Recovery your data and hardware. Sony assumes no liability for any problems and damage arising out of your use of or Security inability to use the TPM.
Page 123 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Booting Your VAIO Computer from External Devices How to Use Parts Description You can boot your VAIO computer from external devices, such as an optical disc drive, a USB floppy disk drive, or a USB flash drive by using the BIOS function.
Page 124 You can reset the user password at the BIOS setup screen by entering the machine password. If you forget the machine password, the password must be reset by authorized Sony service/support center. (The reset fee will be charged.) Related Topic...
Page 125 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Removing the Power-on Password How to Use If power-on password input for booting up your VAIO computer is no longer necessary, Parts Description follow these steps to remove the machine password and user password.
Page 126 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Using Intel(R) Anti-Theft Technology <Intel(R) Anti-Theft Technology supported How to Use models> Parts Description You can change the Intel(R) Anti-Theft Technology settings in the BIOS setup screen.
Page 127 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Creating Other Drives (Modifying Partitions) How to Use Partitions are divided areas on your built-in storage device. Dividing the built-in storage Parts Description device into more than one partition may have various advantages, such as separating the system files from your data files.
Page 128: Creating Partitions
Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Creating Partitions How to Use This topic describes how to create partitions. Parts Description 1. Open Control Panel and select System and Security, and Create [Details] and format hard disk partitions under Administrative Tools.
Page 129 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Removing Recovery Contents to Free up Disk Space How to Use Parts Description Your built-in storage device contains the recovery area where the data for system recovery is stored.
Page 130 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting About Backup How to Use The backup process creates a backup copy of your data stored on the built-in storage device Parts Description and saves it to another location.
Page 131 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting About Types of Backup How to Use You can use the Windows Backup and Restore feature to back up your valuable data. Parts Description There are several types of backup to meet your needs, as described below.
Page 132 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Creating a Restore Point How to Use A restore point enables you to restore your computer system files to a previous state, Parts Description depending on when the restore point was created.
Page 133 Using Rescue Data does not guarantee to back up all the data on your built-in storage device. Sony assumes no liabilities for any loss of your data arising out of the backup process. Use the power cord or the AC adapter to power your VAIO computer while using this software.
Page 134 Restoring Your Data with VAIO Data Restore Tool Creating a Restore Point Restoring System Files Using the Restore Point when You cannot Start Windows © 2012 Sony Corporation...
Page 135 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Restoring System Files Using the Restore Point when You cannot Start Windows How to Use Parts Description When you cannot start Windows, follow these steps to restore computer system files.
Page 136 To restore copyright protected data, such as music files organized by digital media Backup / Recovery playback software, use a backup tool specified by the software you used to import such data. Sony does not guarantee the playback compatibility of data which is not restored with the specified backup tool. Security...
Page 137 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting About Recovery How to Use Recovery is the process of restoring your VAIO computer back to its original factory Parts Description condition. There are two ways to recover the computer:...
Page 139 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Creating Recovery Media How to Use Follow the instructions below to create Recovery Media. Parts Description To create Recovery Media Setup Hint Network / Internet You can use optical discs and a USB flash drive as Recovery Media. However, it is recommended that you use DVD-R or BD-R media, since you may accidentally delete the data on the USB flash drive.
Page 140 Refer to the help file included with VAIO Care beforehand when you use a USB flash drive as Recovery Media. Related Topic About Recovery Recovering from the Recovery Area Recovering from Recovery Media Notes on Recovery © 2012 Sony Corporation...
Page 141 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Recovering from the Recovery Area How to Use Recovery from the recovery area on the built-in storage device is faster than recovery using Parts Description Recovery Media.
Page 142 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Recovering from Recovery Media How to Use If the recovery area data has been corrupted or erased, you can use Recovery Media to Parts Description recover your VAIO computer. However, it takes longer time to recover using Recovery Media than using the recovery area.
Page 143 Do not stop the recovery process until the process is complete. Settings If you have forgotten the password and cannot start the recovery process, contact an authorized Sony service/support center to reset it. A reset fee will be charged. Playback Notes on software Backup / Recovery Recovering your VAIO computer can restore only the preinstalled software.
Page 144 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Checking the Volume of the Recovery Area How to Use Your built-in storage device contains the recovery area where the data for the system Parts Description recovery is stored. To check the volume of the recovery area, follow these steps: 1.
Page 145 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting About the Start Screen and New Menus How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 146 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Opening the Charms Bar How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 147 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Starting Apps and Opening Files How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 148 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Exiting Apps How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 149 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Showing the Start Screen How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 150 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Showing the Desktop How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 151 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Opening Control Panel How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 152 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Opening Windows Help and Support How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 153 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Using VAIO Update How to Use VAIO Update provides a service that informs you of available update information, such as Parts Description important notices or update programs, to keep your VAIO computer up to date.
Page 154 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Keeping Your VAIO Computer in Optimum Condition (VAIO Care) How to Use With VAIO Care, you can perform the following operations to keep your VAIO computer Parts Description running at an optimum level.
Page 155 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Updating Your VAIO Computer How to Use Be sure to update your VAIO computer with the following software applications to enhance Parts Description the computer’s efficiency, security, and functionality.
Page 156 In Store Service & Support (available in USA only) Make an appointment with a Sony certified technician at a U.S. Sony Store and get personalized service and support for your VAIO computer. Sony Technicians can assist with the setup of your new VAIO computer, system optimization, data rescue, and any repair service you might need.
Page 158 Troubleshooting About the Software License How to Use This product contains software owned by Sony and licensed by third parties. Use of such Parts Description software is subject to the terms and conditions of license agreements enclosed with this product.
Page 159 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Cleaning Your VAIO computer/LCD screen How to Use Before cleaning your VAIO computer, read the following precautions for the correct cleaning Parts Description procedure. Setup When cleaning your VAIO computer...
Page 160 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Setting Up an Appropriate Work Environment How to Use This topic describes where to or not to place your VAIO computer and ergonomic Parts Description instructions. Setup...
Page 161 Do not drop or hit your VAIO computer. Even a slight shock or vibration may cause a hard disk malfunction. Do not place your VAIO computer in an unstable position. © 2012 Sony Corporation...
Page 162: Safety Information
Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Safety Information How to Use Refer to the supplied safety manual for detailed safety information. Parts Description Computer Setup If you drop a solid object or any liquid onto your VAIO computer, shut down the computer, unplug it, and remove the battery pack if it is removable.
Page 163 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Handling the Built-in Storage Device How to Use The built-in storage device (hard disk drive or solid state drive) has a high storage density Parts Description and reads or writes data in a short time. However, it can be easily damaged if improperly used.
Page 164 Playback The BLUETOOTH word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sony Corporation is under license. Other Backup / Recovery trademarks and trade names are those of their respective owners.
Page 165 How to Use Parts Description If you have any problem operating your VAIO computer, try these suggestions before contacting an authorized Sony service/support center or your local Sony dealer directly. 1. See other sections in this on-screen manual. Setup 2. Start VAIO Care and perform necessary operations.
Page 166 Network / Internet Connections The following information is applicable to ENERGY STAR qualified products only. As an ENERGY STAR Partner, Sony confirmed that this product meets the ENERGY STAR Settings standards for energy efficiency. The International ENERGY STAR Office Equipment Program is an international program that Playback promotes energy saving through the use of computers and office equipment.
Page 167 If the problem persists, it is likely that the installed battery pack is not compatible with Backup / Recovery your VAIO computer or has failed. Turn off the computer, remove the battery pack, and then replace it with a new one specified by Sony. Security Peripheral Devices...
Page 168 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why can’t I fully charge my battery pack? Troubleshooting The battery care function is enabled on the (100000) to extend the life of your battery pack.
Page 169 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why doesn’t my computer screen turn off after the automatic turn-off time has passed? Troubleshooting Hardware Some apps or screen savers are designed to temporarily disable the feature of Windows that turns off the computer screen or places your VAIO computer into Sleep mode after a certain period of inactivity.
Page 170 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why is my VAIO computer running slowly and the CPU clock frequency low while the computer is Troubleshooting running on battery power? Hardware While your VAIO computer is running on battery power, the CPU clock frequency is Software reduced for power conserving purposes, which causes the computer to run slowly.
Page 171 AC adapter. Check that you are using the supplied Sony AC adapter. For your safety, use only the genuine Sony rechargeable battery pack and AC adapter, which are supplied by Sony for your VAIO computer.
Page 172 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if my VAIO computer does not turn on or the power button does not work (the Troubleshooting power indicator light blinks fast)? Hardware The battery pack may not be installed properly.
Page 173 In such a case, reinstall the memory module. If you use a memory module other than the Sony branded memory module, contact the sales dealer or the manufacturer of the memory module.
Page 174 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I cannot turn off my VAIO computer? Troubleshooting Hardware Follow any of these procedures to exit all running apps and then turn off your VAIO computer again.
Page 175 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why does my VAIO computer automatically turn off? Troubleshooting Hardware When the battery pack is running out of power, your VAIO computer automatically enters Hibernate mode and eventually turns off.
Page 176 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if my VAIO computer does not enter Hibernate mode? Troubleshooting To place your VAIO computer into Hibernate mode, disable Rapid Wake in the Rapid Hardware Wake window on VAIO Control Center.
Page 177 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why doesn’t my VAIO computer enter Hibernate mode when the battery pack is running out of Troubleshooting power? Hardware This problem occurs when Windows does not allow a task to be suspended, depending Software on the running apps or the connected external devices.
Page 178 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if my VAIO computer does not enter Sleep mode? Troubleshooting Hardware If the utility program, such as a printer utility program, is running, exit the program or temporarily disable it.
Page 179 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why does a message appear and Windows fail to start when I turn on my VAIO computer? Troubleshooting Hardware The BIOS boot options may have been incorrectly configured.
Page 180 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting When the pointer does not move because your finger reached an edge of the touch pad, lift the finger off the touch pad and put it back on the center of the touch pad.
Page 181 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Restart your VAIO computer. Press the Ctrl+Alt+Delete keys, select (Shut down) in the lower right corner of the computer screen, and then select Restart. How to Use...
Page 182 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I cannot enter certain characters with my keyboard? Troubleshooting Hardware If you cannot enter numbers by the numeric keypad, check if the Num lock icon in the desktop notification area is green or gray.
Page 183 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if my keyboard configuration is wrong? Troubleshooting Hardware The language layout of your keyboard is labeled on the packaging box. If you choose a different regional keyboard when you complete the Windows setup, the key configuration will be mismatched.
Page 184 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if my computer screen goes blank? Troubleshooting Hardware Make sure your VAIO computer is on and not in a power saving mode.
Page 185 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I cannot see proper images on the computer screen? Troubleshooting Make sure the screen color setting is set to True Color (32 bit). Refer to Windows Hardware Help and Support for more information on how to change the setting.
Page 186 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if videos are not displayed on the computer screen? Troubleshooting Hardware The video memory of your VAIO computer may be insufficient for displaying high resolution videos.
Page 187 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if videos are not displayed smoothly? Troubleshooting Hardware It is recommended you disable your screen saver. If the screen saver is enabled, it may be activated during DVD playback and prevent the playback from running successfully.
Page 188 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use How do I change the LCD brightness? Troubleshooting Press the Fn+F5 or Fn+F6 keys to adjust the LCD brightness of your VAIO computer. Hardware [Details]...
Page 189 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if some items do not fit on the computer screen? Troubleshooting Hardware Check that the text size is set to 100%. If not, some items, for example a software menu, may not be displayed correctly, depending on the software you are using.
Page 190 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why do sound interruptions and/or dropped frames occur when I play high-definition videos, Troubleshooting such as those recorded with the AVCHD digital video camcorder? Hardware...
Page 191 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if sound interruptions occur during video or audio playback? Troubleshooting Hardware Sound interruptions may occur when the CPU load is high. In this case, reduce the CPU load by exiting all running apps other than a playback app, or by disabling unnecessary audio effects applied to playback.
Page 192 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if my microphone does not work? Troubleshooting Hardware Check if your microphone is selected as a recording device. Open Control Panel and select Hardware and Sound.
Page 193 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I hear microphone feedback from speakers when using my microphone? Troubleshooting Hardware Microphone feedback may occur when your microphone receives the sound from a sound output device, such as speakers.
Page 194 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I do not hear sound from speakers or headphones? Troubleshooting Hardware Check if the volume from speakers or headphones is not minimized.
Page 195 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I cannot remove the disc from the optical disc drive? Troubleshooting Hardware The drive eject button may not work depending on your VAIO computer status.
Page 196 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why does it take time to write data to DVD writable media? Troubleshooting Hardware In disc-at-once mode, it may take about 20 to 40 minutes to complete the writing process after the progress bar reaches 100%.
Page 197 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I cannot play a disc, or dropped frames and/or sound interruptions occur Troubleshooting during playback? Hardware Exit all running apps other than the playback app.
Page 198 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why can’t I write data to a disc? Troubleshooting DVD+R DL, DVD+R, DVD-R DL, or DVD-R media are not rewritable. You can write data Hardware to such media only once and cannot delete data on the media.
Page 199 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why does the viewfinder show no images or poor- quality images? Troubleshooting Hardware The built-in camera cannot be shared by more than one software application. Exit the current application before starting another.
Page 200 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why is the video input from the built-in camera suspended momentarily? Troubleshooting Hardware The video input may be suspended momentarily if: A shortcut key with the Fn key is used.
Page 201 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why are captured images poor in quality? Troubleshooting Images captured under fluorescent light may contain light reflections. Hardware A dark portion in captured images may contain noise.
Page 202 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if captured images contain dropped frames and audio interruptions? Troubleshooting Hardware The effect settings on your software application may cause dropped frames. Refer to the help file included with your software application for more information.
Page 203 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if captured images flicker? Troubleshooting This problem occurs when you use the built-in camera under fluorescent lights due to a Hardware mismatch between the lighting output frequency and the shutter speed.
Page 204 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if the website is not displayed? Troubleshooting Depending on your Internet Service Provider (ISP), you may need to change the web Hardware browser settings.
Page 205 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if the text size on the website is small or large? Troubleshooting Hardware Change the text size on your web browser.
Page 206 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I cannot use the Wi-Fi (wireless LAN) function? Troubleshooting Hardware Enable the Wi-Fi (wireless LAN) function. Open the Charms bar...
Page 207 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I do not know the SSID or security key for the access point? Troubleshooting Hardware You can find the key in the setting screen of your access point.
Page 208 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I cannot connect my VAIO computer to an access point (or the Internet)? Troubleshooting See What should I do if I cannot use the Wi-Fi (wireless LAN) function?.
Page 209 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I cannot play back movies or audio tracks received via Wi-Fi (wireless LAN), or Troubleshooting their playback is interrupted? Why is the data...
Page 210 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use How can I find the physical address (MAC address) of the built-in wireless network interface Troubleshooting of my VAIO computer? Hardware If MAC address filtering of your access point is enabled, register the MAC address of Software your VAIO computer in the setup screen of the access point.
Page 211 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I cannot use the BLUETOOTH(R) function? Troubleshooting Make sure the WIRELESS indicator light on your VAIO computer is on. Hardware When the WIRELESS indicator light is off, you cannot use the BLUETOOTH function.
Page 212 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if other BLUETOOTH(R) devices cannot connect to my VAIO computer? Troubleshooting See What should I do if I cannot find the BLUETOOTH device I want to Hardware communicate with?.
Page 213 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if the BLUETOOTH(R) icon is not displayed in the desktop notification area? Troubleshooting Hardware Make sure the BLUETOOTH function is enabled.
Page 214 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I cannot find the BLUETOOTH(R) device I want to communicate Troubleshooting with? Hardware Shorten the distance between your VAIO computer and the BLUETOOTH device within Software 33 feet/10 meters.
Page 215 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why is my BLUETOOTH(R) connection slow? Troubleshooting Data transfer speed depends on obstructions and/or the distance between the two Hardware devices, radio wave quality, and the device configuration or apps in use.
Page 216 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why can’t I use the BLUETOOTH(R) function when I log onto my VAIO computer as a user with Troubleshooting a standard user account? Hardware The BLUETOOTH function may not be available to a user with a standard user account Software on your VAIO computer.
Page 217 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why can’t I use BLUETOOTH(R) devices when I switch users? Troubleshooting Hardware If you switch users without signing out from your system, BLUETOOTH devices will not work.
Page 218 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why can’t I exchange business card data with a smartphone or a mobile phone? Troubleshooting Hardware Your VAIO computer does not support the data transfer function (vCard Exchange), which exchanges business card data between BLUETOOTH devices (a smartphone, a mobile phone, etc.).
Page 219 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why doesn’t the built-in digital compass show the correct direction? Troubleshooting Hardware The built-in digital compass works by detecting a magnetic direction. Do not rely solely on the location information the built-in digital compass provides.
Page 220 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why doesn’t the computer screen rotate? Troubleshooting The screen rotation is disabled when the slide-out keyboard is open. Hardware The screen rotation is disabled while your VAIO computer is connected to an external display.
Page 221 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I cannot charge the device connected to the USB port that supports USB Troubleshooting charging? Hardware Make sure that USB Charging Settings is enabled.
Page 222 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I cannot print a document? Troubleshooting Make sure the printer settings are correctly configured. Hardware For information on the printer settings, refer to the manual that came with your printer.
Page 223 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I cannot boot my VAIO computer from the floppy disk drive? Troubleshooting Press the ASSIST button while your VAIO computer is off to display the VAIO Care...
Page 224 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I cannot remove my floppy disk? Troubleshooting Hardware Close open file(s), make sure the indicator light on the USB floppy disk drive is off, and then remove your floppy disk from the drive.
Page 225 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if my VAIO computer does not recognize the floppy disk? Troubleshooting Hardware Make sure the floppy disk is properly inserted in the USB floppy disk drive connected to your VAIO computer.
Page 226 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I cannot save data on my floppy disk? Troubleshooting Hardware Make sure your floppy disk is properly inserted in the USB floppy disk drive connected to your VAIO computer.
Page 227 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if my VAIO computer does not recognize the USB device? Troubleshooting Hardware Check if the USB device is on and using its own power supply.
Page 228 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why doesn’t the “Memory Stick” icon appear in the Computer window? Troubleshooting Hardware The icon does not appear when no “Memory Stick” is inserted into the slot.
Page 229 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why can’t I write data to a memory card? Troubleshooting Some types of memory cards are equipped with an erasure prevention switch to protect Hardware data from unintentional erasure or overwriting.
Page 230 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why doesn’t the memory card icon appear in the Computer window? Troubleshooting Hardware The icon will not appear if no memory card is inserted in the slot.
Page 231 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I forget the Windows password? Troubleshooting Hardware The Windows password is case-sensitive. Check your password and enter again. Log on using a user account that has system administrator privileges to reset your Software password.
Page 232 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if the Enter Onetime Password message appears and Windows does not start Troubleshooting after I enter a wrong power-on password three...
Page 233 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I forget the power-on password to start my VAIO computer? Troubleshooting Hardware If you forget the password [Details], you cannot start your VAIO computer.
Page 234 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if my VAIO computer becomes unstable (Windows starts)? Troubleshooting Hardware Try the suggestions below: Start VAIO Care to search for a solution.
Page 235 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if my VAIO computer becomes unstable (Windows does not start)? Troubleshooting Hardware Try the suggestions below: Restore computer system files. [Details] Software Use the restore point that you created before your VAIO computer becomes unstable.
Page 236 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I cannot complete the recovery process? Troubleshooting Hardware Disconnect all unnecessary external devices from your VAIO computer. Try the suggestions below: Software Check the condition of Recovery Media.
Page 237 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I cannot create Recovery Media? Troubleshooting Hardware Try the suggestions below: Download and install the latest updates using VAIO Update.
Page 238 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use How do I create Recovery Media? Troubleshooting You can create Recovery Media using VAIO Care. [Details] Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices ©...
Page 239 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I cannot recover my VAIO computer from the recovery area? Troubleshooting Hardware Recover your VAIO computer from Recovery Media if you have used software to modify the recovery area, installed a different operating system from the preinstalled one, or formatted the built-in storage device without using VAIO Care Rescue.
Page 240 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use How can I restore my VAIO computer system to its factory default settings? Troubleshooting Hardware There are two ways to recover your VAIO computer system: from Recovery Media [Details] and from the recovery area [Details].
Page 241 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use How can I reinstall the original software and drivers? Troubleshooting You can restore the preinstalled software and drivers using VAIO Care. To restore Hardware them, start VAIO Care...
Page 242 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if VAIO Care Rescue Mode starts when I turn on my VAIO computer? Troubleshooting (Power) button but the ASSIST button. Hardware...
Page 243 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use Why does the System Properties window display a slower CPU speed than the maximum? Troubleshooting Hardware This is normal. Because your VAIO computer’s CPU utilizes a type of CPU speed controlling technology for power conservation purposes, the System Properties window may display the current CPU speed instead of the maximum speed.
Page 244 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if my game software does not work or it keeps crashing? Troubleshooting Hardware Check the website of the game if there are any patches or updates to download.
Page 246 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Parts Description Troubleshooting Keyboard Mouse How to Use VAIO computer Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 247 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Keyboard Troubleshooting Parts and Controls of the Keyboard Describes the features of the keyboard, such as keys, buttons and indicator lights. How to Use Parts Description You might be looking for the following topics:...
Page 248 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Mouse Troubleshooting Parts and Controls of the Mouse Describes the features of the mouse, such as buttons. How to Use Parts Description You might be looking for the following topics:...
Page 249 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top VAIO computer Troubleshooting Parts and Controls on the Back Describes the features on the back of the VAIO computer, such as connection ports. How to Use Parts and Controls on the Front...
Page 250 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Setup Troubleshooting Battery Display How to Use Keyboard Memory module Parts Description Mouse Power Setup Supplied items VAIO computer Network / Internet Connections Settings Playback Backup / Recovery...
Page 251 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Battery Troubleshooting Charging the Battery Pack The battery pack can be charged even while you are using your VAIO computer when the How to Use computer is connected to a power source.
Page 252 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Display Troubleshooting Adjusting the Angle of the Screen You can adjust the screen angle of your choice. How to Use Parts Description You might be looking for the following topics: Setup About the Touch Screen<Touch screen equipped models>...
Page 253 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Keyboard Troubleshooting About the Usage Environment for the Keyboard This section explains how to use the wireless keyboard. How to Use Replacing the AA Battery of the Keyboard Parts Description Change the AA battery in the keyboard when the battery power becomes low.
Page 254 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Memory module Troubleshooting Adding and Removing Memory Modules If you want to increase your computer’s speed or improve performance when running How to Use programs simultaneously, increase the amount of memory by installing optional memory Parts Description modules.
Page 255 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Mouse Troubleshooting About the Usage Environment for the Mouse This section explains how to use the wireless mouse. How to Use Replacing the AA Battery of the Mouse Parts Description Change the AA battery in the mouse when the battery power becomes low.
Page 256 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Power Troubleshooting Charging the Battery Pack The battery pack can be charged even while you are using your VAIO computer when the How to Use computer is connected to a power source.
Page 257 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Supplied items Troubleshooting Checking Supplied Items Check all items packed with the product before use. How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery...
Page 258 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top VAIO computer Troubleshooting Adding and Removing Memory Modules If you want to increase your computer’s speed or improve performance when running How to Use programs simultaneously, increase the amount of memory by installing optional memory Parts Description modules.
Page 259 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Network / Internet Troubleshooting Internet How to Use Wireless LAN Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 260 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Internet Troubleshooting About a Security Key for Wi-Fi (Wireless LAN) A security key is a security protocol for a wireless LAN that encrypts data transmitted on the How to Use wireless LAN.
Page 261 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting About the Internet Connection Services The following types of Internet connection services are available. How to Use About the Network (LAN) Parts Description The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices.
Page 262 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Wireless LAN Troubleshooting About a Security Key for Wi-Fi (Wireless LAN) A security key is a security protocol for a wireless LAN that encrypts data transmitted on the How to Use wireless LAN.
Page 263 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Connections Troubleshooting Audio BLUETOOTH How to Use Battery CD/DVD/BD Parts Description Display HDMI Setup Headphones Internet Keyboard Network / Internet Microphone Mouse Connections Peripheral device Power Settings Speakers...
Page 264 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Audio Troubleshooting Changing the Sound Output Device If there is no sound from the device connected to your VAIO computer, you need to change How to Use the device for sound output.
Page 265 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top BLUETOOTH Troubleshooting About BLUETOOTH(R) Security The BLUETOOTH wireless technology has an authentication function, which allows you to How to Use control communication with other devices. Parts Description About the BLUETOOTH(R) Function...
Page 266 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Battery Troubleshooting Installing/Removing the Battery Pack Install the battery pack into the battery compartment on the bottom of your VAIO computer. How to Use Parts Description You might be looking for the following topics:...
Page 267 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top CD/DVD/BD Troubleshooting Connecting an External Drive Connect an external disc drive or hard disk drive to a USB port on your VAIO computer. How to Use Parts Description...
Page 268 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Display Troubleshooting Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device How to Use You can change the screen resolution or size of your VAIO computer’s screen image...
Page 269 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top HDMI Troubleshooting Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device How to Use You can change the screen resolution or size of your VAIO computer’s screen image...
Page 270 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Headphones Troubleshooting Connecting External Speakers or Headphones You can connect external sound output devices (such as speakers or headphones) to your How to Use VAIO computer. Parts Description...
Page 271 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Internet Troubleshooting About a Security Key for Wi-Fi (Wireless LAN) A security key is a security protocol for a wireless LAN that encrypts data transmitted on the How to Use wireless LAN.
Page 272 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Keyboard Troubleshooting About the Usage Environment for the Keyboard This section explains how to use the wireless keyboard. How to Use Connecting the Wireless Keyboard Parts Description If you cannot use the wireless keyboard supplied with the computer, it is likely that wireless connection setup is required between the wireless keyboard and your VAIO computer.
Page 273 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting About the Internet Connection Services The following types of Internet connection services are available. How to Use About the Network (LAN) Parts Description The network (LAN) enables you to connect your VAIO computer to the Internet and transfer data between the computer and other devices.
Page 274 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Microphone Troubleshooting Connecting an External Microphone You can connect an external microphone to your VAIO computer and enjoy voice chat, etc. How to Use Parts Description You might be looking for the following topics:...
Page 275 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Mouse Troubleshooting About the Usage Environment for the Mouse This section explains how to use the wireless mouse. How to Use Connecting the Wireless Mouse Parts Description If you cannot use the wireless mouse supplied with your VAIO computer, it is likely that wireless connection setup is required between the wireless mouse and the computer.
Page 276 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Peripheral device Troubleshooting Changing the Sound Output Device If there is no sound from the device connected to your VAIO computer, you need to change How to Use the device for sound output.
Page 277 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Power Troubleshooting Connecting a Power Source Connect your VAIO computer to an AC power source. Carefully read the precautions in How to Use Notes on Using the Power Source before connection. [Details]...
Page 278 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Speakers Troubleshooting Connecting External Speakers or Headphones You can connect external sound output devices (such as speakers or headphones) to your How to Use VAIO computer. Parts Description...
Page 279 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Charging a USB Device You can charge a USB device even while your VAIO computer is off, in Hibernate mode, or How to Use Sleep mode by enabling the USB charging settings.
Page 280 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Wireless LAN Troubleshooting About a Security Key for Wi-Fi (Wireless LAN) A security key is a security protocol for a wireless LAN that encrypts data transmitted on the How to Use wireless LAN.
Page 281 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Settings Troubleshooting Audio BIOS How to Use Battery Button Parts Description CD/DVD/BD Camera Setup Display Encryption HDMI Memory module Network / Internet Microphone Password Connections Peripheral device Power...
Page 282 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Audio Troubleshooting Adjusting the Microphone Volume You can adjust the volume level of the microphone. How to Use Adjusting the Speakers Volume Parts Description You can change the volume level of the speakers and headphones.
Page 283 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top BIOS Troubleshooting About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve How to Use problems you might encounter when using the computer.
Page 284 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Battery Troubleshooting Notes on Using the Battery Pack Before using the battery pack, read the following precautions for correct use. How to Use Parts Description You might be looking for the following topics:...
Page 285 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Button Troubleshooting About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve How to Use problems you might encounter when using the computer.
Page 286 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top CD/DVD/BD Troubleshooting Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices, such as an optical disc drive, a How to Use USB floppy disk drive, or a USB flash drive by using the BIOS function.
Page 287 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Camera Troubleshooting Using the Built-in Camera<Built-in camera equipped models> If your VAIO computer is equipped with a built-in camera, you can make a video call through How to Use the Internet using communication software, such as Windows Live Messenger.For detailed...
Page 288 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Display Troubleshooting Changing the LCD Brightness You can adjust the LCD brightness. How to Use Changing the Resolution (Size) of the Screen Image Parts Description You can change the screen resolution to adjust the size of the characters and images on the computer screen.
Page 289 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Encryption Troubleshooting Encrypting Your Data with the TPM (BitLocker)<TPM security chip equipped models><BitLocker supported models> How to Use You can use BitLocker included with Windows 8 Pro to encrypt the data on the built-in Parts Description storage device.
Page 290 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top HDMI Troubleshooting Changing the Resolution (Size) of the Screen Image on an HDMI-Connected Device How to Use You can change the screen resolution or size of your VAIO computer’s screen image...
Page 291 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Memory module Troubleshooting Viewing the System Information You can view the system information of your VAIO computer. How to Use Parts Description You might be looking for the following topics:...
Page 292 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Microphone Troubleshooting Adjusting the Microphone Volume You can adjust the volume level of the microphone. How to Use Parts Description You might be looking for the following topics:...
Page 293 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Password Troubleshooting Creating/Changing/Removing Your Windows Password Setting the Windows password allows you to protect your VAIO computer from unauthorized How to Use access by making the user enter the password when the computer is turned on or returns Parts Description from power saving mode to Normal mode.
Page 294 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Peripheral device Troubleshooting Changing the Sound Output Device If there is no sound from the device connected to your VAIO computer, you need to change How to Use the device for sound output.
Page 295 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Power Troubleshooting Notes on Sleep Mode Read the following precautions before using Sleep mode. How to Use Notes on Using the Power Source Parts Description Read the following precautions before plugging your VAIO computer into an AC power source.
Page 296 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Recovery Troubleshooting About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve How to Use problems you might encounter when using the computer.
Page 297 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Security Troubleshooting Updating Your VAIO Computer Be sure to update your VAIO computer with the following software applications to enhance How to Use the computer’s efficiency, security, and functionality.
Page 298 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Sensor Troubleshooting About Built-In Sensors A built-in accelerometer and digital compass (magnetometer) enable you to use the How to Use following functions. Parts Description Notes on Built-In Sensors Before using built-in sensors, read the following precautions for correct use.
Page 299 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Service and support Troubleshooting Keeping Your VAIO Computer in Optimum Condition (VAIO Care) With VAIO Care, you can perform the following operations to keep your VAIO computer How to Use running at an optimum level.
Page 300 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Speakers Troubleshooting Adjusting the Speakers Volume You can change the volume level of the speakers and headphones. How to Use Parts Description You might be looking for the following topics:...
Page 301 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Encrypting Your Data with the TPM (BitLocker)<TPM security chip equipped models><BitLocker supported models> How to Use You can use BitLocker included with Windows 8 Pro to encrypt the data on the built-in Parts Description storage device.
Page 302 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Touch panel Troubleshooting Enable/Disable the Touch Screen<Touch screen equipped models> By default, the touch screen of your VAIO computer is enabled. To disable/enable the touch How to Use...
Page 303 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top VAIO computer Troubleshooting About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve How to Use problems you might encounter when using the computer.
Page 304 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Playback Troubleshooting CD/DVD/BD How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications © 2012 Sony Corporation...
Page 305 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top CD/DVD/BD Troubleshooting About Region Codes<Optical disc drive equipped models> The following is a list of DVD region codes indicating playable regions of DVD media. How to Use Inserting/Removing a Disc<Optical disc drive equipped models>...
Page 306 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Backup / Recovery Troubleshooting BIOS Backup How to Use Built-in storage device Button Parts Description CD/DVD/BD Partition Setup Recovery Service and support VAIO computer Network / Internet Connections...
Page 307 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top BIOS Troubleshooting About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve How to Use problems you might encounter when using the computer.
Page 308 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Backup Troubleshooting About Backup The backup process creates a backup copy of your data stored on the built-in storage device How to Use and saves it to another location.
Page 309 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Built-in storage device Troubleshooting Checking the Volume of the Recovery Area Your built-in storage device contains the recovery area where the data for the system How to Use recovery is stored.
Page 310 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Button Troubleshooting About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve How to Use problems you might encounter when using the computer.
Page 311 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top CD/DVD/BD Troubleshooting Booting Your VAIO Computer from External Devices You can boot your VAIO computer from external devices, such as an optical disc drive, a How to Use USB floppy disk drive, or a USB flash drive by using the BIOS function.
Page 312 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Partition Troubleshooting Creating Other Drives (Modifying Partitions) Partitions are divided areas on your built-in storage device. Dividing the built-in storage How to Use device into more than one partition may have various advantages, such as separating the Parts Description system files from your data files.
Page 313 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Recovery Troubleshooting About Recovery Recovery is the process of restoring your VAIO computer back to its original factory How to Use condition. Parts Description About the ASSIST Button...
Page 314 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Service and support Troubleshooting Keeping Your VAIO Computer in Optimum Condition (VAIO Care) With VAIO Care, you can perform the following operations to keep your VAIO computer How to Use running at an optimum level.
Page 315 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top VAIO computer Troubleshooting About the ASSIST Button Press the ASSIST button to perform regular maintenance of your VAIO computer or to solve How to Use problems you might encounter when using the computer.
Page 316 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Security Troubleshooting BIOS Encryption How to Use Internet Password Parts Description Service and support Setup VAIO computer Network / Internet Connections Settings Playback Backup / Recovery Security Other Operations Notifications ©...
Page 317 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top BIOS Troubleshooting Removing the Power-on Password If power-on password input for booting up your VAIO computer is no longer necessary, How to Use follow these steps to remove the machine password and user password.
Page 318 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Encryption Troubleshooting Encrypting Your Data with the TPM (BitLocker)<TPM security chip equipped models><BitLocker supported models> How to Use You can use BitLocker included with Windows 8 Pro to encrypt the data on the built-in Parts Description storage device.
Page 319 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Internet Troubleshooting Launching the Web Browser (WEB Button)<WEB Button equipped models> By pressing the WEB button, you can launch the default web browser. How to Use Using the Antivirus App for Your VAIO Computer Parts Description Protect your VAIO computer against computer viruses by using the antivirus app.
Page 320 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Password Troubleshooting Creating/Changing/Removing Your Windows Password Setting the Windows password allows you to protect your VAIO computer from unauthorized How to Use access by making the user enter the password when the computer is turned on or returns Parts Description from power saving mode to Normal mode.
Page 321 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Service and support Troubleshooting Keeping Your VAIO Computer in Optimum Condition (VAIO Care) With VAIO Care, you can perform the following operations to keep your VAIO computer How to Use running at an optimum level.
Page 322 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Encrypting Your Data with the TPM (BitLocker)<TPM security chip equipped models><BitLocker supported models> How to Use You can use BitLocker included with Windows 8 Pro to encrypt the data on the built-in Parts Description storage device.
Page 323 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top VAIO computer Troubleshooting Keeping Your VAIO Computer in Optimum Condition (VAIO Care) With VAIO Care, you can perform the following operations to keep your VAIO computer How to Use running at an optimum level.
Page 324 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Other Operations Troubleshooting BIOS Battery How to Use Built-in storage device CD/DVD/BD Parts Description Camera Display Setup Keyboard Memory card Memory module Mouse Network / Internet Partition Power...
Page 325 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top BIOS Troubleshooting Using Intel(R) Anti-Theft Technology<Intel(R) Anti-Theft Technology supported models> How to Use You can change the Intel(R) Anti-Theft Technology settings in the BIOS setup screen. Parts Description...
Page 326 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Battery Troubleshooting Changing the Rapid Wake (Sleep Mode) Settings You can change the Rapid Wake settings on VAIO Control Center. How to Use Charge Indicator Status List Parts Description The charge indicator light turns on or blinks differently according to conditions.
Page 327 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Built-in storage device Troubleshooting Creating Other Drives (Modifying Partitions) Partitions are divided areas on your built-in storage device. Dividing the built-in storage How to Use device into more than one partition may have various advantages, such as separating the Parts Description system files from your data files.
Page 328 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top CD/DVD/BD Troubleshooting Inserting/Removing a Disc<Optical disc drive equipped models> Insert/remove a disc to/from your VAIO computer that is turned on. How to Use Parts Description You might be looking for the following topics: Setup About Region Codes<Optical disc drive equipped models>...
Page 329 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Camera Troubleshooting Notes on the Built-in Camera<Built-in camera equipped models> How to Use Using the Built-in Camera<Built-in camera equipped models> Parts Description If your VAIO computer is equipped with a built-in camera, you can make a video call through the Internet using communication software, such as Windows Live Messenger.For detailed...
Page 330 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Display Troubleshooting About the Touch Screen<Touch screen equipped models> The touch screen enables direct interaction with your VAIO computer using your finger(s). How to Use You can perform various gestures on the touch screen instead of mouse operations, such as Parts Description selecting items and scrolling.
Page 331 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Keyboard Troubleshooting Checking the Caps Lock / Num Lock / Scroll Lock States You can check if the keyboard is in the Caps Lock/Num Lock/Scroll Lock states by the How to Use indicator light of the keyboard and the icons in the notification area.
Page 332: Memory Card
Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Memory card Troubleshooting About “Memory Stick” “Memory Stick” is a compact, portable, and versatile IC recording media especially designed How to Use for exchanging and sharing digital data with compatible products, such as digital cameras Parts Description and other devices.
Page 333 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Memory module Troubleshooting Adding and Removing Memory Modules If you want to increase your computer’s speed or improve performance when running How to Use programs simultaneously, increase the amount of memory by installing optional memory Parts Description modules.
Page 334 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Mouse Troubleshooting Replacing the AA Battery of the Mouse Change the AA battery in the mouse when the battery power becomes low. How to Use Parts Description You might be looking for the following topics:...
Page 335 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Partition Troubleshooting Creating Other Drives (Modifying Partitions) Partitions are divided areas on your built-in storage device. Dividing the built-in storage How to Use device into more than one partition may have various advantages, such as separating the Parts Description system files from your data files.
Page 336 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Power Troubleshooting Changing the Rapid Wake (Sleep Mode) Settings You can change the Rapid Wake settings on VAIO Control Center. How to Use Charge Indicator Status List Parts Description The charge indicator light turns on or blinks differently according to conditions.
Page 337 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Touch panel Troubleshooting About the Touch Screen<Touch screen equipped models> The touch screen enables direct interaction with your VAIO computer using your finger(s). How to Use You can perform various gestures on the touch screen instead of mouse operations, such as Parts Description selecting items and scrolling.
Page 338 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Troubleshooting Charging a USB Device You can charge a USB device even while your VAIO computer is off, in Hibernate mode, or How to Use Sleep mode by enabling the USB charging settings.
Page 339 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top VAIO computer Troubleshooting Adding and Removing Memory Modules If you want to increase your computer’s speed or improve performance when running How to Use programs simultaneously, increase the amount of memory by installing optional memory Parts Description modules.
Page 340 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Notifications Troubleshooting CD/DVD/BD Care and maintenance How to Use Important notice Product registration Parts Description Read this first Security Setup Service and support Supplied items VAIO computer Network / Internet...
Page 341 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top CD/DVD/BD Troubleshooting About Region Codes<Optical disc drive equipped models> The following is a list of DVD region codes indicating playable regions of DVD media. How to Use Handling Discs<Optical disc drive equipped models>...
Page 342: Care And Maintenance
Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Care and maintenance Troubleshooting Cleaning Your VAIO computer/LCD screen Before cleaning your VAIO computer, read the following precautions for the correct cleaning How to Use procedure. Parts Description...
Page 343 How to Use About the Software License Parts Description This product contains software owned by Sony and licensed by third parties. Use of such software is subject to the terms and conditions of license agreements enclosed with this Setup product.
Page 344: Product Registration
Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Product registration Troubleshooting About Online Support Website The online support website provides information about frequently asked questions about How to Use your VAIO computer. Parts Description Setup Network / Internet...
Page 345 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Read this first Troubleshooting Read This First Congratulations on your purchase of this VAIO(R) computer. How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery...
Page 346 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Security Troubleshooting Updating Your VAIO Computer Be sure to update your VAIO computer with the following software applications to enhance How to Use the computer’s efficiency, security, and functionality.
Page 347 Solving Common Problems with Your VAIO Computer If you have any problem operating your VAIO computer, try these suggestions before Setup contacting an authorized Sony service/support center or your local Sony dealer directly. Network / Internet Updating Your VAIO Computer Be sure to update your VAIO computer with the following software applications to enhance the computer’s efficiency, security, and functionality.
Page 348 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Supplied items Troubleshooting Checking Supplied Items Check all items packed with the product before use. How to Use Parts Description Setup Network / Internet Connections Settings Playback Backup / Recovery...
Page 349 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top VAIO computer Troubleshooting Checking Supplied Items Check all items packed with the product before use. How to Use Setting Up an Appropriate Work Environment Parts Description This topic describes where to or not to place your VAIO computer and ergonomic instructions.
Page 350 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Hardware How to Use Audio BIOS Troubleshooting BLUETOOTH Battery Hardware CD/DVD/BD Camera Software Computer Display Floppy disk Keyboard Network / Internet Memory card Backup / Recovery Microphone Password...
Page 351 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Audio How to Use What should I do if I do not hear sound from speakers or headphones? Troubleshooting What should I do if I hear microphone feedback from speakers when using my...
Page 352 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top BIOS How to Use What should I do if I forget the power-on password to start my VAIO computer? Troubleshooting Hardware Software Network / Internet Backup / Recovery...
Page 353 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top BLUETOOTH How to Use What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with? Troubleshooting What should I do if I cannot use the BLUETOOTH(R) function?
Page 354 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Battery How to Use What should I do if a message appears indicating that the battery pack is incompatible or has been incorrectly installed, after which my VAIO computer...
Page 355 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top CD/DVD/BD How to Use What should I do if I cannot play a disc, or dropped frames and/or sound interruptions occur during playback? Troubleshooting What should I do if I cannot remove the disc from the optical disc drive? Hardware Why can’t I write data to a disc?
Page 356 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Camera How to Use What should I do if captured images contain dropped frames and audio interruptions? Troubleshooting What should I do if captured images flicker? Hardware Why are captured images poor in quality?
Page 357 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Computer How to Use Why does the System Properties window display a slower CPU speed than the maximum? Troubleshooting Why is my VAIO computer running slowly and the CPU clock frequency low...
Page 358 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Display How to Use How do I change the LCD brightness? Troubleshooting What should I do if I cannot see proper images on the computer screen? Hardware What should I do if captured images contain dropped frames and audio...
Page 359 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Floppy disk How to Use What should I do if I cannot boot my VAIO computer from the floppy disk drive? Troubleshooting Hardware You might be looking for the following topics:...
Page 360 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Keyboard How to Use What should I do if I cannot enter certain characters with my keyboard? Troubleshooting What should I do if my keyboard configuration is wrong?
Page 361 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Troubleshooting What should I do if I cannot connect my VAIO computer to an access point (or...
Page 362 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Memory card How to Use Why can’t I write data to a memory card? Troubleshooting Why doesn’t the memory card icon appear in the Computer window? Hardware Why doesn’t the “Memory Stick” icon appear in the Computer window?
Page 363 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Microphone How to Use What should I do if I hear microphone feedback from speakers when using my microphone? Troubleshooting What should I do if my microphone does not work?
Page 364 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Password How to Use What should I do if I forget the Windows password? Troubleshooting What should I do if I forget the power-on password to start my VAIO...
Page 365 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Power How to Use What should I do if I cannot turn off my VAIO computer? Troubleshooting What should I do if VAIO Care Rescue Mode starts when I turn on my VAIO...
Page 366 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Sensor How to Use Why doesn’t the built-in digital compass show the correct direction? Troubleshooting Why doesn’t the computer screen rotate? Hardware Software Network / Internet Backup / Recovery...
Page 367 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Software How to Use Why do sound interruptions and/or dropped frames occur when I play high- definition videos, such as those recorded with the AVCHD digital video Troubleshooting...
Page 368 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I cannot boot my VAIO computer from the floppy disk drive? Troubleshooting What should I do if I cannot charge the device connected to the USB port that...
Page 369 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Wireless LAN How to Use How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Troubleshooting What should I do if I cannot connect my VAIO computer to an access point (or...
Page 370 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Software How to Use Display Software Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 371 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Display How to Use Why do sound interruptions and/or dropped frames occur when I play high- definition videos, such as those recorded with the AVCHD digital video Troubleshooting...
Page 372 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Software How to Use What should I do if my game software does not work or it keeps crashing? Troubleshooting Why do sound interruptions and/or dropped frames occur when I play high-...
Page 373 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Network / Internet How to Use BLUETOOTH Troubleshooting Wireless LAN Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 374 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top BLUETOOTH How to Use What should I do if I cannot find the BLUETOOTH(R) device I want to communicate with? Troubleshooting What should I do if I cannot use the BLUETOOTH(R) function?
Page 375 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Troubleshooting What should I do if I cannot connect my VAIO computer to an access point (or...
Page 376 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Wireless LAN How to Use How can I find the physical address (MAC address) of the built-in wireless network interface of my VAIO computer? Troubleshooting What should I do if I cannot connect my VAIO computer to an access point (or...
Page 377 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Backup / Recovery How to Use Floppy disk Recovery Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 378 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Floppy disk How to Use What should I do if I cannot boot my VAIO computer from the floppy disk drive? Troubleshooting Hardware You might be looking for the following topics:...
Page 379 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Recovery How to Use How can I reinstall the original software and drivers? Troubleshooting How can I restore my VAIO computer system to its factory default settings? Hardware...
Page 380 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I cannot boot my VAIO computer from the floppy disk drive? Troubleshooting Hardware You might be looking for the following topics:...
Page 381 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Security How to Use BIOS Password Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 382 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top BIOS How to Use What should I do if I forget the power-on password to start my VAIO computer? Troubleshooting Hardware Software Network / Internet Backup / Recovery...
Page 383 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Password How to Use What should I do if I forget the Windows password? Troubleshooting What should I do if I forget the power-on password to start my VAIO...
Page 384 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Peripheral Devices How to Use Floppy disk Printer Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 385 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Floppy disk How to Use What should I do if I cannot boot my VAIO computer from the floppy disk drive? Troubleshooting What should I do if I cannot remove my floppy disk?
Page 386 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top Printer How to Use What should I do if I cannot print a document? Troubleshooting Hardware Software Network / Internet Backup / Recovery Security Peripheral Devices © 2012 Sony Corporation...
Page 387 Search VAIO User Guide VAIO Duo SVJ2021 Series Back Back to Top How to Use What should I do if I cannot boot my VAIO computer from the floppy disk drive? Troubleshooting What should I do if I cannot print a document?

Sony VAIO Duo SVJ2021 Series User Manual

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