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Troubleshooting table
Please check the following list before requesting service.
Symptom
TV
No picture, no sound
No reception with built-in
tuner.
The TV switches off with
missing antenna or external
input signal
Channel option cannot be
selected.
Wrong Colours
DVD
The playback picture has
occasional distortion.
The unit does not start
playback or disc ejects
automatically.
•
The LCD panel is a very high technology product, giving you fine picture details. Occasionally, a few nonactive pixels
may appear on the screen as a fixed point of blue, green or red. Please note that this does not affect the performance
of your product.
Possible solution
Switch on the set.
Check that the mains power outlet is properly connected.
Select appropriate input mode.
Unplug unit for 1 minute, then plug it back in.
Connect the antenna.
Try another antenna.
This is normal.
15 minutes after the antenna or external input signal has
disappeared, the set will change to standby mode. (in PC
input mode: after 2 minutes)
The unit is set to AV mode. Press 1 on the remote control.
Colour and Brightness errors can occur when the viewing
angle/ambient air temperature (see technical specifications)
are exceeded.
The disc is dirty. Eject the disc and clean it.
Some times a small amount of picture distortion may appear.
This is not a malfunction.
No disc is inserted. Insert a disc.
An unplayable disc is inserted. Insert a playable disc (Check
the disc type and colour system).
Place the disc in the disc slot with the label side facing
forward.
The disc is dirty. Clean the disc.
The disc is scratched or warped.
Cancel the parental lock function or change the parental lock
level.
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