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Dell Latitude 3379 Owner's Manual
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Dell Latitude 3379 Owner's Manual

Dell Latitude 3379 Owner's Manual

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Dell Latitude 3379
Owner's Manual
Regulatory Model: P69G
Regulatory Type: P69G001

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Summary of Contents for Dell Latitude 3379

  • Page 1 Dell Latitude 3379 Owner's Manual Regulatory Model: P69G Regulatory Type: P69G001...
  • Page 2 © 2016 Dell Inc. All rights reserved. This product is protected by U.S. and international copyright and intellectual property laws. Dell and the Dell logo are trademarks of Dell Inc. in the United States and/or other jurisdictions. All other marks and names mentioned herein may be trademarks of their respective companies.

  • Page 3: Table Of Contents

    Contents 1 Working on your computer................8 ..........................8 Safety instructions ....................9 Before working inside your computer ........................9 Turning off your computer .....................9 After working inside your computer 2 System overview....................10 ..........................10 System top view ..........................11 System front view ..........................
  • Page 4 ........................25 Installing the speakers ............................26 System fan ......................26 Removing the system fan ....................... 26 Installing the system fan .............................. 27 Heat sink ........................27 Removing the heatsink ........................28 Installing the heatsink ............................28 LED board ......................28 Removing the LED board ........................29 Installing the LED board ........................
  • Page 5 ......................49 Installing the system board ............................. 50 Keyboard ........................50 Removing the keyboard ........................52 Installing the keyboard ............................... 53 Palmrest ......................... 53 Removing the palmrest ........................54 Installing the palmrest 4 Technology and components................56 ............................. 56 Power adapter ............................56 Processors ....................
  • Page 6 ....................66 Verifying system memory in setup ......................66 Testing memory using ePSA ..........................66 Intel chipset drivers ........................67 Intel HD Graphics drivers ........................67 Realtek HD audio drivers 5 System Setup....................... 68 ............................68 Boot Sequence ........................... 68 Navigation keys ..........................69 System setup options ........................69 General screen options ....................70...
  • Page 7 ........................85 Keyboard specifications ........................85 Touchpad specifications ..........................85 Battery specifications ........................86 AC Adapter specifications ........................86 Physical specifications ......................86 Environmental specifications 8 Contacting Dell....................88...

  • Page 8: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 9: Before Working Inside Your Computer

    CAUTION: To avoid damage to the computer, use only the battery designed for this particular Dell computer. Do not use batteries designed for other Dell computers. Connect any external devices, such as a port replicator or media base, and replace any cards, such as an ExpressCard.

  • Page 10: System Overview

    System overview System top view keyboard palmrest touchpad...

  • Page 11: System Front View

    System front view microphone infrared emitter infrared camera camera camera status light microphone display power and battery status light/hard drive activity light...

  • Page 12: System Back View

    System back view display hinge thermal vent display hinge System side view — Left power connector port USB 3.1 Type-C port HDMI port USB 3.0 with PowerShare headset port...

  • Page 13: System Side View - Right

    System side view — Right power button volume control buttons media card reader USB 2.0 port security cable slot...

  • Page 14: Removing And Installing Components

    Removing and installing components This section provides detailed information on how to remove or install the components from your computer. Recommended tools The procedures in this document require the following tools: • Small flat blade screwdriver • Phillips screwdriver • Small plastic scribe Base cover Removing the base cover...
  • Page 15 Using a plastic scribe, pry the back cover from the edges and remove it from the computer.

  • Page 16: Installing The Base Cover

    Installing the base cover Align the edges of the back cover with the computer and press until it clicks into place. Tighten the screws to secure the back cover to the computer. Follow the procedure in After working inside your computer.

  • Page 17: Installing The Battery

    Installing the battery Insert the battery into the slot on the computer. Tighten the screws to secure the battery to the computer. Connect the battery cable to the connector on the system board Install the base cover. Follow the procedure in After working inside your computer.

  • Page 18: Installing The Power And Volume Control Board

    c. Release the cables from the placeholders [3]. d. Remove the screw that secures the power and volume control board to the computer [4]. e. Lift the power and volume control board away from the computer [5]. Installing the power and volume control board Place the power and volume control board into the slot on the computer.

  • Page 19: Solid State Drive (Ssd)

    Solid State Drive (SSD) Removing the solid state drive (SSD) card Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the SSD card: a. Remove the screw that secures the SSD card to the computer [1]. b.

  • Page 20: Installing The Solid State Drive (Ssd) Card

    Installing the solid state drive (SSD) card Connect the SSD card to the connector on the system board. Tighten the screw to secure the SSD card to the computer. Install the: battery base cover Follow the procedure in After working inside your computer.

  • Page 21: Installing The Coin Cell Battery

    Installing the coin cell battery Place the coin cell battery on the computer. Connect the coin cell battery cable to the connector on the system board. Install the: battery base cover Follow the procedure in After working inside your computer. WLAN card Removing the WLAN card Follow the procedure in...

  • Page 22: Installing The Wlan

    Installing the WLAN Connect the WLAN card to the connector on the system board. Connect the WLAN cables to the connectors on the WLAN card. Place the metal tab to secure the WLAN cables. Tighten the screw to secure the WLAN card to the computer. Install the: battery back cover...
  • Page 23 base cover battery Peel the adhesive tape that secures the memory module to the computer. To remove the memory module: a. Pull the retention clips away from the memory module until it pops up [1]. b. Disconnect the memory module from the connector on the system board [2].

  • Page 24: Installing The Memory Module

    Installing the memory module Insert the memory module on the memory socket until the retention clips secure the memory. Affix the adhesive tape to secure the memory module. Install the: battery base cover Follow the procedure in After working inside your computer.

  • Page 25: Installing The Speakers

    b. Release the speaker cables from the placeholders [2]. c. Lift the speakers away from the computer [3]. Installing the speakers Place the speakers into the slot on the computer. Route the speaker cable through the placeholders. Connect the speaker cable to the connector on the system board. Install the: battery base cover...

  • Page 26: System Fan

    System fan Removing the system fan Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the system fan: a. Disconnect the system fan cable from the connector on the system board [1]. b. Remove the screws that secure the system fan to the computer [2]. c.

  • Page 27: Heat Sink

    Connect the system fan cable to the connector on the system board. Install the: battery base cover Follow the procedure in After working inside your computer. Heat sink Removing the heatsink Follow the procedure in Before working inside your computer. Remove the: base cover battery...

  • Page 28: Installing The Heatsink

    Installing the heatsink Place the heatsink on the system board. Tighten the screws to secure the heatsink to the computer. Install the: battery base cover Follow the procedure in After working inside your computer. LED board Removing the LED board Follow the procedure in Before working inside your computer.

  • Page 29: Installing The Led Board

    To remove the LED board: a. Lift the latch and disconnect the LED board cable [1]. b. Release the LED board cable from the computer [2]. c. Peel the adhesive tape to access the LED board [3]. d. Lift the LED board away from the computer [4]. Installing the LED board Place the LED board into the slot on the computer.

  • Page 30: Input/Output(I/O) Board

    Input/Output(I/O) board Removing the Input/Output (I/O) board Follow the procedure in Before working inside your computer. Remove the: base cover battery To remove the I/O board: a. Peel the adhesive tape to access the I/O board cable [1]. b. Lift the latch and disconnect the I/O board cable from the I/O board [2]. c.

  • Page 31: Installing The Input/Output (I/O) Board

    Installing the Input/Output (I/O) board Place the I/O board into the slot on the computer. Tighten the screws to secure the I/O board to the computer. Connect the coin cell battery and power and volume button board cables to the connector on the I/O board.

  • Page 32: Installing The Power Connector Port

    Installing the power connector port Place the power connector port into the slot on the computer. Tighten the screw to secure the power connector port to the computer. Connect the power connector port cable to the connector on the system board. Install the: battery base cover...

  • Page 33: Keyboard Daughter Board

    Keyboard daughter board Removing the keyboard daughter board Follow the procedure in Before working inside your computer. Remove the: base cover battery Open the latches and disconnect the following cables from the keyboard daughter board: a. keyboard [1] b. keyboard backlight [2] c.

  • Page 34: Installing The Keyboard Daughter Board

    Using a plastic scribe, lift the keyboard daughter board away from the computer [6] [7]. Installing the keyboard daughter board Place the keyboard daughter board into the slot on the computer. Connect the following cables to the connectors on the keyboard daughter board: a.
  • Page 35 To release the touchpad: a. Pull the metal clips away from the touchpad [1]. b. Remove the screws to release the metal tab that secure the touchpad [2]. c. Lift the metal tab to access the touchpad [3].
  • Page 36 To remove the touchpad: a. Remove the screws that secure the touchpad to the computer [1]. b. Lift the touchpad away from the computer [2].

  • Page 37: Installing The Touchpad

    Installing the touchpad Place the touchpad on the computer. Tighten the screws to secure the touchpad to the computer. Place the metal tab over the touchpad. Tighten the screws to secure the metal tab. Connect the touchpad cable and keyboard daughter board cable to the connectors on the system board.
  • Page 38 Flip the computer and open the display. To remove the display assembly: a. Remove the screws that secure the display assembly to the computer chassis [1]. b. Lift the display assembly away from the computer chassis [2].

  • Page 39: Installing The Display Assembly

    Installing the display assembly Place the display assembly to align it with the screw holders on the computer chassis. Tighten the screw to secure the display assembly to the computer chassis. Close the display and turn the computer over. Connect the display and touch screen board cables to the connectors on the system board. Affix the adhesive tapes to secure the display and touch screen board cables.

  • Page 40: Installing The Display Cover

    display assembly To remove the display cover: a. Using a plastic scribe, pry the display cover from the edges to release it from the display assembly [1]. b. Lift the display cover away from the display assembly [2]. c. Release the display cable and touch screen board cable from under the display hinge [3]. Installing the display cover Route the display cable and touch screen board cable to the display hinge.

  • Page 41: Display Cable

    Display cable Removing the display cable Follow the procedure in Before working inside your computer. Remove the: base cover battery display assembly display cover To remove the display cable: a. Peel the adhesive tapes [1] [2]. b. Disconnect the sensor board cable from the display panel [3]. c.

  • Page 42: Installing The Display Cable

    Installing the display cable Route the display cable through the placeholders on the display panel. Align the display cable along the routing channels on the display panel. Connect the display cable and sensor board cable to the connectors on the display panel. Affix the adhesive tapes to secure the display cable and sensor board cable.

  • Page 43: Installing The Sensor Board

    Installing the sensor board Place the sensor board into the slot on the display panel. Connect the sensor board cable to the connector on the sensor board. Affix the adhesive tape to secure the sensor board cable. Tighten the screw to secure the sensor board to the display panel. Install the: display cover display assembly...

  • Page 44: Display Hinges

    Display hinges Removing the display hinges Follow the procedure in Before working inside your computer. Remove the: base cover battery display assembly display cover sensor board To remove the display hinges: a. Remove the screws that secure the display hinges to the display panel [1]. b.

  • Page 45: Camera

    display cover display assembly battery base cover Follow the procedure in After working inside your computer. Camera Removing the camera Follow the procedure in Before working inside your computer. Remove the: base cover battery display assembly display cover To remove the camera: a.

  • Page 46: Installing The Camera

    Installing the camera Connect the camera cable to the connector on the camera module. Place the camera module into the slot on the display panel. Install the: display cover display assembly battery base cover Follow the procedure in After working inside your computer.
  • Page 47 Disconnect the following cables from the system board: a. I/O board [1] b. keyboard daughter board [2] c. speaker [3] d. power connector port [4] e. touch screen [5] f. display [6]...
  • Page 48 To remove the system board: a. Remove the screws that secure the system board to the computer [1]. b. Lift the system board away from the computer [2].

  • Page 49: Installing The System Board

    Installing the system board Place the system board on the computer. Tighten the screws to secure the system board to the computer. Connect the following cables to the connectors on the system board: a. display b. touch screen c. power connector port d.

  • Page 50: Keyboard

    Keyboard Removing the keyboard Follow the procedure in Before working inside your computer. Remove the: base cover battery SSD card coin cell battery WLAN card system fan heatsink I/O board power connector port display assembly system board Disconnect the speaker cable and lift the speaker away from the computer. To release the keyboard: a.
  • Page 51 b. Lift the keyboard shield away from the keyboard. To remove the keyboard: a. Open the latches and disconnect the keyboard backlight cable [1] and keyboard cable [2] from the system board. b. Remove the screws that secure the keyboard to the computer [3]. c.

  • Page 52: Installing The Keyboard

    Installing the keyboard Place the keyboard into the slot on the computer. Tighten the screws to secure the keyboard to the computer. Connect the keyboard backlight cable and keyboard cable to the connectors on the system board. Place the keyboard shield over to secure the keyboard. Tighten the screws to secure the keyboard shield to the keyboard.

  • Page 53: Palmrest

    Follow the procedure in After working inside your computer. Palmrest Removing the palmrest Follow the procedure in Before working inside your computer. Remove the: base cover battery WLAN card power and volume control board memory module SSD card coin cell battery system fan touchpad heatsink...

  • Page 54: Installing The Palmrest

    The palmrest is the remaining component, after removing all the components. Installing the palmrest Place the palmrest on a flat surface. Install the: system board keyboard speakers display assembly power connector port keyboard daughter board I/O board LED board heatsink touchpad system fan coin cell battery...
  • Page 55 battery base cover Follow the procedure in After working inside your computer.

  • Page 56: Technology And Components

    Technology and components Power adapter This laptop is offered with the 45 W power adapter. This adapter uses an E4 connector. WARNING: When you disconnect the power adapter cable from the laptop, grasp the connector, not the cable itself, and then pull firmly but gently to avoid damaging the cable. WARNING: The power adapter works with electrical outlets worldwide.

  • Page 57: Verifying The Processor Usage In Resource Monitor

    The processor performance details are displayed. Verifying the processor usage in Resource Monitor Press and hold the taskbar. Select Start Task Manager. The Windows Task Manager window is displayed. Click the Performance tab in the Windows Task Manager window. The processor performance details are displayed. Click Open Resource Monitor.

  • Page 58: Chipsets

    Downloading the chipset driver Turn on the laptop. Go to Dell.com/support. Click Product Support, enter the Service Tag of your laptop, and then click Submit. NOTE: If you do not have the Service Tag, use the autodetect feature or manually browse for your laptop model.

  • Page 59: Graphic Options

    Downloading drivers Turn on the laptop. Go to Dell.com/support. Click Product Support, enter the Service Tag of your laptop, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your laptop model.

  • Page 60: Rotating The Display

    Rotating the display Press and hold on the desktop screen. A sub menu is displayed. Select Graphic Options → Rotation and choose on of the following: • Rotate to Normal • Rotate to 90 Degrees • Rotate to 180 Degrees •...

  • Page 61: Cleaning The Display

    Cleaning the display Check for any smudges or areas that has to be cleaned. Use a microfiber cloth to remove any obvious dust and gently brush off any dirt particles. Proper cleaning kits should be used to clean and keep your display in a crisp clear pristine condition. NOTE: Never spray any cleaning solutions directly on the screen;...

  • Page 62: Downloading The Audio Driver

    Before installation After installation Changing the audio settings Tap or touch the Search the web and Windows and type Dell Audio. Start the Dell Audio utility from the left pane. WLAN cards This laptop supports the Intel Dual Band Wireless AC 7265 WLAN card.

  • Page 63: Hard Drive Options

    Entering BIOS setup Turn on or restart your laptop. When the Dell logo appears, perform one of the following actions to enter the BIOS setup program: • With keyboard — Tap F2 until the Entering BIOS setup message appears. To enter the Boot selection menu, tap F12.

  • Page 64: Camera Features

    Starting the camera To start the camera, open an application that uses the camera. For instance, if you tap the Dell webcam central software or the Skype software that is shipped with the laptop, the camera turns on. Similarly, if...

  • Page 65: Memory Features

    If the Camera App is not available in the apps list, search for it. Memory features This laptop supports 4–16 GB DDR4 SODIMM memory, up to 2133 MHz. Verifying system memory in Windows 10 Tap the Windows button and select All Settings →...

  • Page 66: Verifying System Memory In Setup

    With keyboard — Press F2. • Without keyboard — Press and hold the Volume Up button when the Dell logo is displayed on the screen. When the F12 boot selection menu is displayed, select Diagnostics from the boot menu, and press Enter.

  • Page 67: Intel Hd Graphics Drivers

    Table 2. Intel chipset drivers Before installation After installation Intel HD Graphics drivers Verify if the Intel HD Graphics drivers are already installed in the laptop. Table 3. Intel HD Graphics drivers Before installation After installation Realtek HD audio drivers Verify if the Realtek audio drivers are already installed in the laptop.

  • Page 68: System Setup

    Boot Sequence allows you to bypass the System Setup‐defined boot device order and boot directly to a specific device (for example: optical drive or hard drive). During the Power-on Self Test (POST), when the Dell logo appears, you can: •...

  • Page 69: System Setup Options

    Keys Navigation Moves to the previous page until you view the main screen. Pressing Esc in the main screen displays a message that prompts you to save any unsaved changes and restarts the system. Displays the System Setup help file. System setup options NOTE: Depending on the computer and its installed devices, the items listed in this section may or may not appear.

  • Page 70: System Configuration Screen Options

    System Configuration screen options Option Description SATA Operation Allows you to configure the internal SATA hard-drive controller. The options are: • Disabled • AHCI: This option is enabled by default. Drives Allows you to configure the SATA drives on board. All drives are enabled by default. The options are: •...

  • Page 71: Video Screen Options

    Option Description NOTE: All devices are enabled by default. Video screen options Option Description LCD Brightness Allows you to set the display brightness depending up on the power source (On Battery and On AC). Switchable Allows you to enable or disable the switchable graphics technologies, such as Graphics NVIDIA, Optimus, and AMD PowerExpress\X99.
  • Page 72 Option Description • Disabled • Reboot bypass Default setting: Disabled Password Change Allows you to enable the disable permission to the System and Hard Drive passwords when the admin password is set. Default setting: Allow Non-Admin Password Changes is selected. UEFI Capsule Allows you to control whether the system allows BIOS updates through UEFI Firmware Updates...

  • Page 73: Secure Boot Screen Options

    Secure Boot screen options Option Description Secure Boot This option enables or disables the Secure Boot feature. Enable • Disabled • Enabled Default setting: Enabled. Expert Key Allows you to manipulate the security key databases only if the system is in Custom Management Mode.

  • Page 74: Performance Screen Options

    Option Description • 128 MB Performance screen options Option Description Multi Core This field specifies whether the process has one or all cores enabled. The Support performance of some applications improves with the additional cores. This option is enabled by default. Allows you to enable or disable multi-core support for the processor.

  • Page 75: Post Behavior Screen Options

    Configuration • Standard — Fully charges your battery at a standard rate. • ExpressCharge — The battery charges over a shorter period of time using Dell’s fast charging technology. This option is enabled by default. • Primarily AC use •...

  • Page 76: Virtualization Support Screen Options

    Option Description Fn Lock Options Allows you to let hot key combinations Fn + Esc toggle the primary behavior of F1– F12, between their standard and secondary functions. If you disable this option, you cannot toggle dynamically the primary behavior of these keys. The available options are: •...

  • Page 77: Maintenance Screen Options

    It is recommended to update your BIOS (System Setup), on replacing the system board or if an update is available. For laptops, ensure that your computer battery is fully charged and connected to a power outlet Restart the computer. Go to Dell.com/support.

  • Page 78: System And Setup Password

    Enter the Service Tag or Express Service Code and click Submit. NOTE: To locate the Service Tag, click Where is my Service Tag? NOTE: If you cannot find your Service Tag, click Detect My Product. Proceed with the instructions on screen. If you are unable to locate or find the Service Tag, click the Product Category of your computer.

  • Page 79: Deleting Or Changing An Existing System And/Or Setup Password

    To enter the system setup, press F2 immediately after a power-on or re-boot. In the System BIOS or System Setup screen, select System Security and press Enter. The System Security screen appears. In the System Security screen, verify that Password Status is Unlocked. Select System Password , enter your system password, and press Enter or Tab.

  • Page 80: Diagnostics

    Diagnostics If you experience a problem with your computer, run the ePSA diagnostics before contacting Dell for technical assistance. The purpose of running diagnostics is to test your computer's hardware without requiring additional equipment or risking data loss. If you are unable to fix the problem yourself, service and support personnel can use the diagnostics results to help you solve the problem.
  • Page 81 Amber – Computer is running on battery and the battery has less than 5 percent charge. • Power adapter is connected and the battery is fully charged. • Computer is running on battery and the battery has more than 5 percent charge. •...

  • Page 82: Technical Specifications

    Technical specifications NOTE: Offerings may vary by region. For more information regarding the configuration of your computer in: • Windows 10, click or tap Start → Settings → System → About. System specifications Feature Specification Chipset Intel 6th Generation processors DRAM bus width 64-bit Flash EPROM...

  • Page 83: Audio Specifications

    Feature Specification Speed 2133 MHz Minimum memory 4 GB Maximum memory 16 GB (2 * 8 GB) Audio specifications Feature Specification Types High-definition audio Controller Realtek ALC3253 with Waves MaxxAudio pro Stereo conversion Digital audio-out through HDMI — up to 7.1 compressed and uncompressed audio Internal interface High-definition audio codec External interface...

  • Page 84: Communication Specifications

    Feature Specification Diagonal viewing 74° angle Communication specifications Features Specification Wireless • Wi-Fi 802.11 ac • Bluetooth 4.0 • Bluetooth 4.1 (optional) • Miracast • Wi-Fi display support (Wi-Fi Alliance) Port and connector specifications Feature Specification Audio Stereo headset/mic combo Video •...

  • Page 85: Keyboard Specifications

    Feature Specification Refresh rate 60 Hz Maximum viewing 80/80 angles (horizontal) Maximum viewing 80/80 angles (vertical) Pixel pitch 0.158 mm (0.006 inches) Keyboard specifications Feature Specification Number of keys • United States: 80 keys • United Kingdom: 81 keys • Japan: 84 keys Touchpad specifications Feature...

  • Page 86: Ac Adapter Specifications

    AC Adapter specifications Feature Specification Type 45 W Input voltage 100 V AC to 240 V AC Input current 1.5 A (maximum) Input frequency 50 Hz to 60 Hz Output current 2.31 A Rated output 19.5 +/– 1.0 V DC voltage Temperature range 0°C to 40°C (32°F to 104°F)

  • Page 87: Specifications

    Altitude Specifications (maximum) Operating –15.2 m to 3048 m (–50 to 10,000 ft) 0° to 35°C Non-operating –15.24 m to 10,668 m (–50 ft to 35,000 ft) Airborne G2 or lower as defined by ISA S71.04–1985 contaminant level...

  • Page 88: Contacting Dell

    Dell product catalog. Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Go to Dell.com/support.

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