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Table 28. Intervention-Required Conditions (continued)
Intervention-Required Condition
Message
* The library is out of HPCT cleaner cartridges.
Probable Cause
A Clean operation for a 3590 B1A, E1A, or H1A tape
drive needs to be performed, but there are no available
compatible cleaner cartridges in the library. Either no
cleaner cartridges have been added to the 3494 Tape
Library, or they have all been used and have been
ejected.
Message
A volser (xxxxxx) with an unknown media type has
been ejected to the convenience I/O station.
Probable Cause
During an Inventory or Inventory Update operation, the
vision system could not determine the media type of a
cartridge, the volser did not fit into an established
media-type range, and a default media type was not
defined for the 3494 Tape Library.
Message
A volser (xxxxxx) with an unknown media type has
been ejected to high-capacity output facility cell: yyyy.
Probable Cause
During an Inventory or Inventory Update operation, the
vision system could not determine the media type of a
cartridge, the volser did not fit into an established
media-type range, and a default media type was not
defined for the library. Also, the convenience I/O station
is either not installed, is full, or is unavailable. The
cartridge is in high-capacity facility cell yyyy.
Resolution Actions
1. Place 3590 cleaner cartridges in the convenience I/O
OP0051
station.
2. Selecting this condition from the list of actions cannot
clear it. Instead, the 3494 Tape Library clears this
condition automatically when you insert cleaner
cartridges of the appropriate type.
1. Remove the cartridge from the convenience I/O
OP0052
station.
2. If no seventh character is present, either add one or
modify the volser ranges to include this volser. See
"Volser Ranges for Media Types" on page 237 on
how to modify the volser ranges.
3. Inspect the cartridge's seventh character. Install a
readable seventh character representing the media
type. See "Cartridge Tape Media-Type Labeling
(3490E and 3590 Tape Drives)" on page 26 and "Tape
Cartridge Bar Code Labels (3592 Tape Drives)" on
page 30.
4. Place the cartridge in the convenience I/O station.
1. Place the 3494 Tape Library in Pause mode.
OP0053
2. Open the appropriate enclosure door.
3. Remove the cartridge from the high-capacity facility.
4. Close the enclosure door.
5. Place the 3494 Tape Library in Auto mode.
6. If no seventh (or seventh and eighth) character is
present, either add one or modify the volser ranges to
include this volser. See "Volser Ranges for Media
Types" on page 237 on how to modify the volser
ranges.
7. Inspect the characters in the seventh (or seventh and
eighth) position on the volser label. Install the correct
seventh (or seventh and eighth) character
representing the media type. See "Cartridge Tape
Media-Type Labeling (3490E and 3590 Tape Drives)"
on page 26 and "Tape Cartridge Bar Code Labels
(3592 Tape Drives)" on page 30.
8. Place the cartridge in the convenience I/O station.
Chapter 8. Problem Determination Procedures
473
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