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Samsung Galaxy S 5 User Manual
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User Guide

[UG template version 15a]
[VMU+_Samsung_SM-G900P_UM_Eng_022515_R4]

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Table of Contents
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Summary of Contents for Samsung Galaxy S 5

  • Page 1: User Guide

    User Guide [UG template version 15a] [VMU+_Samsung_SM-G900P_UM_Eng_022515_R4]...
  • Page 2: Table Of Contents

    Table of Contents Introduction ..............................1 About the User Guide ........................... 1 Before Using Your Phone ......................1 Descriptions in the User Guide ..................... 1 Screenshots and Key Labels ......................1 Other Notations ..........................1 Get Started ..............................2 Phone Layout ............................2 SIM Card ...............................
  • Page 3 Apps List ............................. 36 Phone Number ............................ 40 Airplane Mode ............................. 41 Enter Text ............................42 Touchscreen Keyboards ......................42 Samsung Keyboard ........................42 Google Voice Typing ........................44 Swype ............................45 Tips for Editing Text ........................46 Google Account ........................... 46 Create a Google Account ......................
  • Page 4 Add Widgets to the Home Screen ....................81 Add Folders to the Home Screen ....................82 Phone App ..............................83 Place and Answer Calls ........................83 Call Using the Phone Dialer ......................84 Answer Phone Calls ........................86 In-Call Screen Layout and Operations ..................89 Place Calls from Contacts/Call Logs ....................
  • Page 5 Open New Gmail Messages ..................... 133 Open Gmail Messages ......................134 Manage Gmail Messages ......................... 135 Use Gmail Labels ........................135 Archive Gmail Threads ......................136 Mute Gmail Threads ......................... 137 Delete Gmail Threads ....................... 138 Search Gmail Messages ......................139 Report Spam or Phishing Gmail ....................
  • Page 6 Record Videos .......................... 174 View Pictures and Videos ......................... 175 Edit Pictures ............................177 Share Pictures and Videos ....................... 181 Send Pictures or Videos by Email .................... 181 Send a Picture or Video by Multimedia Message ..............183 Send Pictures or Videos Using Bluetooth ................. 185 Share Videos on YouTube ......................
  • Page 7 Google Play Music ..........................213 Google Play Newsstand ........................216 Google Search ..........................217 Use Google Search ........................217 Use Google Voice Search ......................218 Google Wallet ............................ 219 Memo ..............................220 Music (App) ............................221 My Files ............................. 225 NextRadio ............................
  • Page 8 Share Information Using Bluetooth ................... 255 Settings ..............................259 Basic Settings ........................... 259 Search Settings ......................... 262 Settings Options ........................262 TTY Mode ..........................263 Wi-Fi Settings ............................ 265 Hotspot Settings ..........................269 Bluetooth Settings ..........................271 USB Tethering .......................... 273 Bluetooth Tethering ........................
  • Page 9 Notification Panel Settings ........................ 321 Toolbox ............................. 322 One-handed Operation ........................323 Easy Mode ............................324 Accessibility Settings......................... 325 Private Mode ............................. 329 Finger Scanner ..........................330 Motions and Gestures ........................331 Air View ............................. 332 Accounts ............................333 Cloud Settings ........................... 335 Backup and Reset ..........................
  • Page 10 S Voice Settings ..........................379 Copyright Information ........................381 For Assistance ............................382 Troubleshooting ..........................382 Virgin Mobile Account Information and Help ..................383 Index ................................384...
  • Page 11: Introduction

    Introduction The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new Galaxy S5. The following topics explain how best to use this guide to get the most out of your phone. Before Using Your Phone Read Get Started...
  • Page 12: Get Started

    Get Started The following topics give you all the information you need to set up your phone and wireless service the first time. Phone Layout The following illustration outlines your phone’s primary external features and buttons. Part Description Earpiece Lets you hear the caller and automated prompts. Proximity and Light Sensor Detects how close an object is to the surface of the screen.
  • Page 13 Part Description Lets you return to the previous screen, or close a dialog box, options Back Key menu, the Notification panel, or onscreen keyboard. Returns you to the Home screen. Press and hold to open Google Home Key Search/Google Now. Access recently used apps.
  • Page 14: Sim Card

    SIM Card The SIM card contains your customer information. Handling SIM Card Keep the following in mind when handling a SIM card. ● Customer is responsible for any damage caused by inserting SIM Card in another-brand IC card reader, etc. The company is not responsible in such case. ●...
  • Page 15: Insert Sim Card

    Insert SIM Card Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM card. 1. Remove the back cover. Lift gently in the direction shown.  2. Remove the battery. Lift upward gently as shown. ...
  • Page 16: Maintaining Water And Dust Resistance

    4. Insert the battery. Align the contacts of the battery with the contacts in the phone.  5. Attach the back cover. Make sure all the tabs are secure and there are no gaps around the cover.  Important: Before closing the cover, check to see if there is any foreign substance such as dust or sand between the rubber on the back of the cover and the sealing area.
  • Page 17: Sd Card

    ● When drying off your device, be sure to pat the earpiece (top front of phone), microphone (bottom of phone), and speaker (rear of phone) with a clean, soft cloth to remove as much water as possible. ● When making a call immediately after your device is wet, the microphone may have water in it which may lower the volume that the other person will hear.
  • Page 18: Insert Sd Card

    Insert SD Card Follow these steps to insert an optional SD card (not included). Make sure to power your phone off before inserting or removing an SD card. 1. Remove the back cover. Lift gently in the direction shown.  1.
  • Page 19: Unmount The Sd Card

    2. Attach the back cover. Make sure all the tabs are secure and there are no gaps around the cover.  Unmount the SD Card Always unmount the SD card before removing it from your phone. 1. From home, tap Apps >...
  • Page 20: Remove Sd Card

    2. Tap Unmount SD Card > OK.  The menu option name changes from Unmount SD Card to Mount SD Card. The card is now unmounted. Remove SD Card Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card.
  • Page 21 2. Remove SD card. 3. Attach the back cover. Make sure all the tabs are secure and there are no gaps around the cover.  Get Started...
  • Page 22: Format Sd Card

    Format SD Card When you insert an optional SD card for the first time, it is recommended that you format it on your phone. 1. From home, tap Apps > Settings > Storage. 2. Tap Format SD Card. Get Started...
  • Page 23 3. Tap Format SD Card again. 4. Tap Delete all to confirm.  All data on the SD card is erased, and the card is formatted for use on your phone. Get Started...
  • Page 24: Battery Use

    Battery Use The following topics explain how to insert and remove your phone’s battery. Battery Cautions Storage: Avoid storing or leaving battery with no charge remaining. Saved information and settings may become lost or changed, or battery may become unusable. Charge once every six months before storing or leaving unused for a long period.
  • Page 25 2. Insert the battery. Align the contacts of the battery with the contacts in the phone.  3. Attach the back cover. Make sure all the tabs are secure and there are no gaps around the cover.  Get Started...
  • Page 26: Remove The Battery

    Remove the Battery Follow these instructions to remove your phone’s battery. Always power the phone off before removing the battery. 1. Remove the back cover. Lift gently in the direction shown.  2. Remove the battery. Lift upward gently as shown. ...
  • Page 27: Charge The Battery

    3. Attach the back cover. Make sure all the tabs are secure and there are no gaps around the cover.  Charge the Battery Follow these instructions to charge your phone’s battery using either the included Charging Head or via a USB connection on your computer.
  • Page 28 Charge Using a PC Connection Before using a PC connection to charge your phone, ensure that the computer is turned on. Depending on the type of connection, your phone’s battery may not charge. 1. Insert the small end of the USB cable into the USB Charger/Accessory port on the bottom of your phone.
  • Page 29: Turn Your Phone On And Off

    Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. Turn Your Phone On ■ Press and hold the Power/Lock Key.  Your phone will power on. Depending on the settings, you may see the Lock screen. Lock and Unlock Your Screen Screen Lock for information about using the screen...
  • Page 30: Turn Your Phone Off

    Turn Your Phone Off 1. Press and hold the Power/Lock Key to open the phone options menu. 2. Tap Power off to turn the phone off.  Your phone will power off. Your screen remains blank while your phone is off (unless the battery is charging). Get Started...
  • Page 31: Use The Touchscreen

    Use the Touchscreen Your phone’s touchscreen lets you control actions through a variety of touch gestures. Tap or Touch When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger. Touch and Hold To open the available options for an item (for example, a contact or link in a Web page), touch and hold the item.
  • Page 32: Swipe Or Slide

    Swipe or Slide To swipe or slide means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger. While dragging, do not release your finger until you have reached the target position. Get Started...
  • Page 33 Flick Flicking the screen is similar to swiping, except that you need to swipe your finger in light, quick strokes. This finger gesture is always in a vertical direction, such as when flicking the contacts or message list. Rotate For most screens, you can automatically change the screen orientation from portrait to landscape by turning the phone sideways.
  • Page 34: Activation And Service

    Pinch and Spread “Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.) Activation and Service Before using your phone, you must set up an account with Virgin Mobile.
  • Page 35: Set Up Your Account

    Set Up Your Account Once your phone is activated, you can set up your account. Your Virgin Mobile app should start automatically, but you can access it at any time by tapping Virgin Mobile from the phone’s home screen. Create a New Account 1.
  • Page 36 The last 4 digits of your Social Security number.  – or – Tax ID on the account. – or – PIN number. To start your transfer: 1. Select Transfer my number from another phone. 2. Ensure the information you entered is correct and matches how it appears on your latest bill. 3.
  • Page 37: Complete The Setup Screens

    Manage Your Service Tap Virgin Mobile on your phone's home screen at any time to: ● Top Up your account ● Change your plan ● Manage your devices ● Browse special offers ● View account history Additional Information For more information about your Virgin Mobile account, as well as other Virgin Mobile services, visit us at: virginmobileusa.com.
  • Page 38 1. From the Welcome screen, select a language (if prompted) and tap START to get started. To skip any section where permitted, tap NEXT.  Note: On the Welcome screen, there may also be an Accessibility button. If you are visually impaired or hard of hearing, tap Accessibility to change the accessibility settings.
  • Page 39 End User License Agreement – Read this document carefully, and then tap I understand  and agree to the terms and conditions above. If you wish to send Samsung error data to help improve your phone, tap Yes. Tap NEXT to continue.
  • Page 40 Add your account (Google) – A Google account provides you with a single account that can  be used for Google services, including Gmail, Play Store, and Hangouts. You can enter an existing Google account, create a new account, or skip this step. Each option is described below: •...
  • Page 41 Google services – Select your Google services options and then tap NEXT.  Samsung account – Sign in to or create a new Samsung account for access to various  Samsung apps and services such as GALAXY Apps. Note: If you entered or created a Google account earlier, then you have the option to sign in using your Google ID.
  • Page 42 Dropbox – Sign in to or create a new Dropbox account for access to cloud storage. If you do  not want to set up Dropbox, tap SKIP. 3. Enter a name for your device (optional), and then tap FINISH. Your setup is now complete. Follow the onscreen instructions to learn about basic tap menu navigation, view tutorials, or just get started.
  • Page 43: Basic Operations

    Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the Home screen or the apps list. For information about using the Home screen, see Home Screen Basics.
  • Page 44: Phone Settings Menu

    Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. ■ From home, tap Apps > Settings – or – Drag the Notification panel down and tap Settings For more information, see Settings. Basic Operations...
  • Page 45: Portrait And Landscape Screen Orientation

    Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. ■ Not all screens will adjust for landscape orientation. Note: Screen rotation needs to be enabled for the screen orientation to automatically change. From home, tap Apps >...
  • Page 46: Applications

    Applications The following topics describe how to access the applications (apps) list and launch apps on your phone. Launch Applications All installed apps can be accessed and launched from the apps list. 1. From home, tap Apps  The apps list opens. 2.
  • Page 47 Function/Service Browse the Internet using Google’s Chrome web browser. Chrome Set alarms, view time in time zones around the world, use a stopwatch, set a Clock timer, and use your phone as a desk clock. Store and manage contacts from a variety of sources, including contacts you Contacts enter and save directly in your phone as well as contacts synchronized with your Google account, compatible email programs (including Exchange...
  • Page 48 Function/Service Use Google Maps to determine your current location with or without GPS, get Maps driving and transit directions, and find phone numbers and addresses for local businesses. Organize your life by creating, editing, and managing memos. Memo Send and receive text and multimedia messages. Messages Use Music to browse your music library, play songs, and create playlists.
  • Page 49 S Voice™ is a voice recognition application you can use to activate a wide S Voice variety of functions on your phone. Discover exciting new applications from the Samsung Apps store. Samsung Apps Configure settings and options on your phone.
  • Page 50: Phone Number

    Phone Number Follow the instructions below to display your phone’s wireless phone number. 1. From home, tap Apps > Settings > About device. 2. Tap Status.  You will see the number listed under My phone number. Basic Operations...
  • Page 51: Airplane Mode

    Airplane Mode The following topics explain how to use your phone’s Airplane Mode settings. Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data. To turn on airplane mode: 1.
  • Page 52: Enter Text

    Swype). Samsung Keyboard The Samsung keyboard offers a traditional QWERTY keyboard setup for entering text by tapping keys (like on a computer), along with enhancements and options that allow you to enter text faster and more accurately, such as continuous key input, personalized usage dictionaries, and more.
  • Page 53 Assigning the Samsung Keyboard for Text Entry If you have multiple text input methods installed on your device, you can select the Samsung keyboard to be your default text input method from Settings, or you can choose it at any time while entering text.
  • Page 54: Google Voice Typing

    Select keyboard > Google voice typing. – or – Touch and hold from the Samsung keyboard or from the Swype keyboard. 2. Speak into the microphone and watch your text being entered onscreen. 3. If the text is incorrect, tap DELETE.
  • Page 55: Swype

    Swype Swype lets you enter words by tracing over the letters on the virtual QWERTY keyboard. Instead of tapping each key, use your finger to trace over each letter of a word. You can also tap letters to enter words. Swype provides next-letter prediction and regional error correction, which can compensate for tapping the wrong keys.
  • Page 56: Tips For Editing Text

    Tips for Editing Text Your phone gives you many options to make entering text easier, including copying, cutting, and pasting text, using voice-to-text input, customizing the user dictionary, using predictive text, and more. ● Select all: Highlights all the text in the field. ●...
  • Page 57 Create a Google Account Using Your Phone 1. From home, tap Apps > Settings > Accounts > Add account. 2. Tap Google and then tap OR CREATE A NEW ACCOUNT. Basic Operations...
  • Page 58 3. Enter your First name and Last name, and then tap NEXT. 4. Enter a desired Username, and then tap NEXT. Basic Operations...
  • Page 59 5. When prompted, enter and reenter a password. 6. Enter a phone number to help you get back into your Google account in case you forget your password, and then tap NEXT. You can skip this step by tapping REMIND ME LATER. Note: When setting up a new Google Account, either on your phone or online, you will be prompted to add a secondary email address.
  • Page 60 7. Read the Google Terms of Service and Privacy Policy, and then tap ACCEPT. 8. A confirmation screen appears with your name and new email address. Tap NEXT to continue. 9. Select or remove Google services you want, and then tap NEXT. Basic Operations...
  • Page 61 10. Set up payment information or select Remind me later, and then tap NEXT. 11. Your Google account is accessible on the Accounts page.  You are signed in to your Google Account. Basic Operations...
  • Page 62: Sign In To Your Google Account

    Sign In to Your Google Account If you have a Google Account but have not yet signed in with your phone, follow these instructions to sign in to your Google Account. 1. From home, tap Apps > Settings > Accounts. 2.
  • Page 63 4. Enter your account password, and then tap NEXT. 5. Select or remove Google services you want, and then tap NEXT. Basic Operations...
  • Page 64 6. Set up payment information or select Remind me later, and then tap NEXT. 7. Your Google account is accessible on the Accounts page.  You are now signed in to your Google Account, and your phone will start synchronizing with your Google Account.
  • Page 65: Google Play Store

    Google Play Store ™ Google Play is the place to go to find new Android apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music.
  • Page 66 2. When you open the Google Play store app for the first time, the Terms of Service window will appear. Tap Accept to continue. 3. Browse through the categories (APPS, GAMES, MOVIES & TV, MUSIC, BOOKS, or NEWSSTAND), find an item you are interested in, and tap the name. Browse through featured apps.
  • Page 67: Request A Refund For A Paid App

    Request a Refund for a Paid App If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone. If you change your mind, you can install the app again, but you can’t request a refund a second time.
  • Page 68 2. Tap Menu > My apps. 3. If updates are available, tap the app you want to update, and then tap Update > Accept.  The app update is downloaded and installed. Basic Operations...
  • Page 69 Set Automatic App Updates 1. From home, tap Apps > Play Store 2. Tap Menu > My apps. Basic Operations...
  • Page 70: Uninstall An App

    3. Tap the app you want to set for auto-update, and then tap More options > Auto-update.  The app is set to update automatically whenever an update becomes available. Note: Automatic updates are unavailable for some apps. Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play.
  • Page 71 2. Tap Menu > My apps. 3. On the Installed screen, tap the app you want to uninstall, and then tap Uninstall > OK.  The app is uninstalled and removed from your phone. Basic Operations...
  • Page 72: Get Help With Google Play

    Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app. 1. From home, tap Apps > Play Store 2. Tap Menu > Help & Feedback. ...
  • Page 73: Lock And Unlock Your Screen

    Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it. Turn the Screen Off When Not in Use ■...
  • Page 74: Update Your Phone

    Update Your Phone From time to time, updates may become available for your phone. You can download and apply updates through the Settings > System update menu. Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software.
  • Page 75 To back up your Google apps: Your Google app purchases are reloaded remotely and can be re-installed after the update is applied. 1. From home, tap Apps > Play Store 2. Tap Menu > My apps > All tab. 3. Scroll through the list of previously downloaded Google apps and choose those you wish to reinstall.
  • Page 76 2. Tap Update.  Your phone automatically downloads and installs any available updates. You may be required to power your phone off and back on to complete the software upgrade. Basic Operations...
  • Page 77 Confirm Your Current Phone Firmware 1. From home, tap Apps > Settings > About device. 2. Locate the Baseband version read-only field. Basic Operations...
  • Page 78: Update Your Profile

    Update Your Profile This option allows you to automatically update your online user profile information. If you change your user name and select a new one online, you must then update the user name on your phone. 1. From home, tap Apps >...
  • Page 79: Update Your Prl

    Update Your PRL This option allows you to download and update the PRL (preferred roaming list) automatically. 1. From home, tap Apps > Settings > System update. 2. Tap Update PRL. 3. Follow the onscreen instructions.  The phone will download and install the PRL update and you will see a confirmation when complete.
  • Page 80: Your Phone Interface

    Your Phone Interface The following topics describe how to use and customize your phone’s Home screen, understand the Status bar, and use the Notification panel. Home Screen Basics The Home screen is the starting point for your phone’s applications, functions, and menus. You can customize your Home screen by adding application icons, shortcuts, folders, widgets, and more.
  • Page 81 Item Description The Status bar displays icons to notify you of your phone’s status (on the right Status Bar side) and notifications (on the left side). The notification area of the Status bar (on the left) displays notifications for Notification Area incoming messages, missed calls, application updates, and more.
  • Page 82: Extended Home Screens

    Extended Home Screens In addition to the main Home screen, your phone features extended Home screens to provide more space for adding icons, widgets, and more. Press Home to display the main Home screen and then drag across the screen to move from the main screen to an extended screen. There are up to four extended screens available in addition to the main Home screen.
  • Page 83: Status Bar

    Status Bar The Status bar at the top of the Home screen provides phone and service status information on the right side and notification alerts on the left. To view the Notification panel or access the quick settings menu, tap the Status bar and drag it down. Status Bar Layout Main Notification Icons Icon...
  • Page 84 Icon Notification New Hangout message Event USB connection Alarm Warning Update available Update downloading Update successful Keyboard active More notifications available (drag down to view) Main Status Icons Icon Status ® Bluetooth active GPS active ® Wi-Fi active Downloading Vibrate Speakerphone active Network (full signal) Network (roaming)
  • Page 85: Notifications Panel

    Icon Status Enhanced 4G LTE data service 3G (data service) Airplane mode Sync active Battery (charging) Battery (full charge) Note: Additional notification icons may appear. All notifications may be accessed through the Notification Panel. Notifications Panel Drag the Status bar down to open the Notification panel. From there, you can check notifications, download updates, open messaging apps, use the quick settings menu, and more.
  • Page 86: Multi Window

    Close the Notifications Panel ■ Drag the Notification panel up. (Slide your finger up from the bottom of the screen.) – or – Tap Back to close the Notification panel. Notifications Panel Layout The Notification panel gives you access both to notifications and the quick settings menu. Multi Window Multi Window allows you to use two apps on the same screen, in separate, resizable windows.
  • Page 87: Work With Multi Window

    Work with Multi Window After enabling Multi Window, you can use it to run two apps at the same time. You can launch apps from Multi window, or drag an app to the screen to run multiple apps at the same time. The apps display together on a split screen.
  • Page 88: Customize The Home Screen

    Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts, widgets, and folders from the Home screen. Operations for Rearranging the Home Screen Moving Widgets and Icons: From home, touch and hold an item and then drag it to the desired ●...
  • Page 89 2. Tap an option to select the wallpaper. Home screen to set the background wallpaper for your Home screen. Select From  Gallery, Wallpapers, or ID wallpapers. Tap Lock screen to set the wallpaper for your phone’s Lock screen. Select From Gallery, ...
  • Page 90: Add Shortcuts To The Home Screen

    Add Shortcuts to the Home Screen You can add shortcuts for quick access to favorite apps from the Home screen. 1. From home, tap Apps  The Apps list opens. 2. Touch and hold an app icon.  The icon will disengage and you will see thumbnails of your Home screens. 3.
  • Page 91: Add Widgets To The Home Screen

    Add Widgets to the Home Screen You can add widgets to your phone’s Home screen. Widgets are self-contained apps that display on a Home screen. Unlike a shortcut, the Widget works like as an onscreen application. There are all kinds of widgets, including links to a specific contact, Internet bookmarks, Gmail and email accounts, and many others.
  • Page 92: Add Folders To The Home Screen

    Add Folders to the Home Screen You can group Home screen shortcuts into folders for convenient access. 1. From home, touch and hold a shortcut you want to place in a folder, and then drag it to Create folder 2. Type a name for the folder and tap Done. ...
  • Page 93: Phone App

    Phone App The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, set up and manage contacts, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options.
  • Page 94: Call Using The Phone Dialer

    Call Using the Phone Dialer The most “traditional” way to place a call is by using the phone’s dialer screen. 1. From home, tap Phone to display the phone screen.  The phone app opens. If necessary, tap the Keypad tab to display the dialer screen. 2.
  • Page 95: Call Emergency Numbers

    3. Tap to call the number.  The phone dials the number. The call begins when the other party answers. 4. To end the call, tap  The call ends. Troubleshooting Problem: Call does not connect. Solution 1: Was the number dialed using the correct area code? Solution 2: Are you in an area with poor wireless coverage? Try calling again from another area.
  • Page 96: Answer Phone Calls

    3. Tap  As long as you are in an area covered by wireless service, the emergency call is placed. Enhanced 9-1-1 (E 9-1-1) Information This phone features an embedded Global Positioning System (GPS) chip necessary for utilizing E 9-1-1 emergency location services where available.
  • Page 97: Mute The Ringing Sound

    2. To end the call, tap  The call ends. Mute the Ringing Sound To mute the ringer without rejecting the call, press the volume button down. Reject an Incoming Call ■ When a call arrives, drag to the left to reject it. ...
  • Page 98 Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller. Reject call with message from the bottom of the screen. 1. When a call arrives, drag up ...
  • Page 99: In-Call Screen Layout And Operations

    In-Call Screen Layout and Operations While you are on a call, you will see a number of onscreen options. In-Call Screen Layout Tap options to activate them during a call. ● Add call: Touch to initiate a conference call. Merge: Join two currently active calls (conference). ●...
  • Page 100 Bluetooth: Route the phone’s audio through a connected Bluetooth headset (On) or through the ● speaker (Off). When the call is routed to a Bluetooth headset, the current call area shows the Bluetooth call  icon. Note: The Bluetooth button is activated to show the current call is routed to the connected Bluetooth headset.
  • Page 101: Place Calls From Contacts/Call Logs

    Place Calls from Contacts/Call Logs Make calls quickly using Contacts and Call Logs. Place a Call from Contacts You can place phone calls directly from entries in your Contacts list. 1. From home, tap Phone to display the phone app. 2.
  • Page 102 3. Tap a contact. 4. Tap Call next to the number you want to call.  The phone dials the number. The call begins when the other party answers. 5. To end the call, tap  The call ends. Tip: You can also place a call directly from the Contacts list. Swipe the entry you want to call from left to right to place a call to the entry’s primary number.
  • Page 103: Call From Call Logs

    Call from Call Logs The Call logs list lets you quickly place calls to recent incoming, outgoing, or missed numbers. 1. From home, tap Phone to display the phone app. 2. Tap Logs to display the Call logs list.  The call logs list appears. Phone App...
  • Page 104 3. Tap an entry to display the call details. 4. Tap Call to place a call.  The phone dials the number. The call begins when the other party answers. For additional options, tap the name or number.  5. To end the call, tap The call ends.
  • Page 105: Optional Services

    Optional Services The following topics outline additional voice-related services available with your phone, including call services, voicemail, and more. Voicemail Setup You should set up your voicemail and personal greeting as soon as your phone is activated. Always use a password to protect against unauthorized access.
  • Page 106: Caller Id Blocking

    Note: You can also press and hold the One key to dial your voicemail box. 3. Follow the system prompts to: Create your password.  Record your name announcement.  Record your greeting.  Important: Voicemail Password – It is strongly recommended that you create a password when setting up your voicemail to protect against unauthorized access.
  • Page 107: Call Waiting

    Call Waiting When you are on a call, Call Waiting alerts you to incoming calls by sounding two beeps. Your phone’s screen informs you that another call is coming in and displays the caller’s phone number (if it is available). To respond to an incoming call while you are on a call: ■...
  • Page 108: Call Forwarding

    Call Forwarding Call Forwarding lets you forward all your incoming calls to another phone number – even when your phone is turned off. You can continue to make calls from your phone when you have activated Call Forwarding. Note: You are charged a higher rate for calls you have forwarded. To activate Call Forwarding: 1.
  • Page 109: Access Call Settings

    Access Call Settings Your phone’s Call Settings menu lets you configure your voicemail options and a number of other settings for the phone application. Call Settings Options Use the Call Settings menu to adjust the following settings: Setting Description Set up call rejection Create or edit messages to reject incoming calls.
  • Page 110 Use the Call Settings Menu 1. From home, tap Phone  The phone app opens. 2. Tap More options > Settings > Call.  The call settings menu appears. 3. Configure your options. Tap a menu item to display its options. ...
  • Page 111: Contacts

    Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged.
  • Page 112 2. Tap to add a contact.  The “Save contact to” screen appears. 3. If you have multiple account types associated with your phone, select a contact type. Select Device as the sync account if you want your contacts on your phone only; they will not ...
  • Page 113 : Tap the picture icon to assign a picture to the contact.  Name: Enter the contact’s name.  Phone: Enter a phone number.  Email: Enter an email address.  Groups: If desired, assign the contact to one or more contact groups. ...
  • Page 114: Save A Phone Number

    Save a Phone Number You can save a phone number to Contacts directly from the phone keypad. 1. From home, tap Phone > Keypad tab. 2. Enter a phone number and tap Add to Contacts. 3. To add the number to an existing contact, tap UPDATE EXISTING. To add a new contact, tap CREATE CONTACT.
  • Page 115: Check Contacts

    Check Contacts View a contact’s details by displaying a contact entry. 1. From home, tap Phone > Contacts tab.  You will see the Contacts list. You can also access contacts directly from the Contacts shortcut or the apps list. From ...
  • Page 116: Contacts Screen Layout

    Contacts Screen Layout The following illustration show’s your Contacts app layout and describes the various features. Item Description Group tab Show contact groups. Favorites tab Show favorite contacts. Contacts tab Show all contacts. Contact Tap to show contact’s details. Tap to show thumbnail of contact entry. Tap an icon to place a call, send a message, Image etc.
  • Page 117: Edit A Contact

    Edit a Contact Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 1. From home, tap Phone > Contacts tab. ...
  • Page 118 3. Tap Edit 4. Tap any field you want to change or add. See Add a Contact. 5. Add or edit the information, and then tap Save.  Your changes are saved to the contact entry. Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap the type to the left of the field.
  • Page 119: Delete A Contact

    Delete a Contact You can delete a contact from the contacts details page. 1. From home, tap Phone > Contacts tab.  You will see the Contacts list. You can also access contacts directly from the Contacts shortcut or the apps list. From ...
  • Page 120 3. Tap More options > Delete. 4. Tap DELETE.  The contact is deleted. Tip: You can also touch and hold the contact from the contact list and then tap Delete Phone App...
  • Page 121: Share A Contact

    Share a Contact You can quickly share contacts using Bluetooth, email, Gmail, or text messaging. 1. From home, tap Phone > Contacts tab.  You will see the Contacts list. 2. Tap a contact to display it, and then tap More options >...
  • Page 122 3. In the Share name card menu, select a method: Messages to send the information in a text message. Select a contact or enter a wireless  phone number or email address, enter any additional information, and then tap Send. For more information on text messaging, see Send a Multimedia Message (MMS).
  • Page 123: Import Contacts

    Import Contacts Import (load) contacts that have been backed up on an optional SD Card (not included). Before Importing Contacts from an SD Card You will need to have installed an SD card with previously backed up contacts information into your phone before you can import contacts.
  • Page 124 2. Tap More options > Settings > Contacts > Import/Export contacts.  You will see the Import/Export contacts menu. 3. Tap Import from SD card or Import from device storage. 4. Select a destination for the imported contacts. 5. Follow the onscreen instructions to complete the import. ...
  • Page 125: Back Up Contacts

    Back Up Contacts If you are saving contacts to an account that does not automatically back them up via the Cloud, you can manually back up your contacts to an installed SD card (not included). Before Backing Up Contacts to an SD Card You will need to have installed an SD card with previously backed up contacts information into your phone before you can back up your contacts.
  • Page 126 2. Tap More options > Settings > Contacts > Import/Export contacts.  You will see the Import/Export contacts menu. 3. Tap Export to SD card. 4. Tap OK to confirm the export. 5. Follow the onscreen instructions to complete the export. ...
  • Page 127: Messaging And Internet

    Messaging and Internet With wireless service and your phone’s messaging and data capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, text and multimedia messaging, social networking accounts, and Hangouts. Text and Multimedia Messaging With Text Messaging (SMS), you can send and receive instant text messages between your wireless phone and another messaging-ready phone.
  • Page 128 2. On the Messaging screen, tap Compose . The Compose screen opens. 3. Fill in one or more recipients. You can: Enter phone numbers directly in the Enter recipient field. If you are sending the message to  several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your contacts list are displayed.
  • Page 129: Send A Multimedia Message (Mms)

    Note: A counter appears below the Send button to tell you how many characters you have entered and how many characters are left. Once you go over the 160-character limit, a new message is created but automatically joined into one when received. 5.
  • Page 130 3. Fill in one or more recipients. You can: Enter phone numbers directly in the Enter recipient field. If you are sending the message to  several phone numbers, separate the phone numbers with a comma. As you enter information, any matching phone numbers from your contacts list are displayed. Tap a match to enter that number or address directly.
  • Page 131 5. Tap 6. In the Attach window, select from the following file attachments: Audio: Select Record audio to make a voice recording and attach it, or Audio to attach a  stored music file or voice recording. Calendar: Select the calendar event you want to attach. See Calendar. ...
  • Page 132: Create A Slideshow

    Create a Slideshow In a multimedia message, you can add slides, each containing a picture, video, or audio. 1. From home, tap Apps > Messages 2. On the Messaging screen, tap Compose . The Compose screen opens. Messaging and Internet...
  • Page 133 3. In the multimedia message you are composing, tap More options > Add slide to add space for a new slide. 4. Tap the space for the slide. 5. To compose your slideshow, do any of the following: Add a picture. Tap >...
  • Page 134: Save And Resume A Draft Message

    Save and Resume a Draft Message While composing a text or multimedia message, tap Back to automatically save your message as a draft. Your message will display “Draft” on the main Messaging screen. To resume composing the message: 1. From home, tap Apps >...
  • Page 135: Manage Message Conversations

    Manage Message Conversations Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messaging screen. Text or MMS conversations let you see exchanged messages (similar to a chat program) with a contact on the screen. Read a Text Message ■...
  • Page 136 2. On the Messaging screen, tap a multimedia message or conversation to open it. 3. Tap an attachment to open it. If the attachment is a vCard contact, it is imported to your phone’s contacts list. For more  information, see Contacts. If the attachment is a vCalendar file, you can choose the calendar where you want to save ...
  • Page 137: Reply To A Message

    Reply to a Message 1. From home, tap Apps > Messages 2. On the Messaging screen, tap a conversation to open it. 3. Tap the text box at the bottom of the screen, enter your reply message, and then tap Send Note: To reply to a text message with a multimedia message, open the text message, tap Attachment .
  • Page 138: Delete Message

    Delete Conversations 1. From home, tap Apps > Messages 2. On the Messaging screen, tap More options > Delete. 3. Select the conversations you want to delete, and then tap Done. 4. Tap OK to confirm. Delete Message 1. While viewing a conversation, tap Delete 2.
  • Page 139: Text And Mms Options

    View Contact Information from a Message When you have received a message from someone in your stored contacts, you can tap the contact’s picture or icon in the conversation to open a menu of options. Depending on the stored contact information, you can view the contact details, place a phone call or send an email message to the contact, and more.
  • Page 140 Notification Settings:  Notification sound: Select a ringtone that is specific to new text and multimedia • messages. Note that the ringtone briefly plays when selected. Vibrate: Select this option if you want the phone to vibrate when a new text or multimedia •...
  • Page 141: Create And Send Gmail

    Create and Send Gmail Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google Account for details. Gmail Cautions Gmail is handled as email from a PC.
  • Page 142 2. In the inbox, tap Compose  The Gmail composition window opens. 3. Enter the message recipient(s), subject, and message, and then tap Send  The Gmail message is sent. Messaging and Internet...
  • Page 143: Check Received Gmail Messages

    Gmail Composition Options Adding Cc/Bcc: In the mail composition window, tap More options > Add Cc/Bcc, and then ● add recipients. Attaching Pictures or Videos: In the mail composition window, tap More options ● > Attach file. Locate and then tap the picture or video you want to attach. ●...
  • Page 144: Open Gmail Messages

    Open Gmail Messages You can also read and reply to all your Gmail messages from the Gmail inbox. 1. From home, tap Apps > Gmail  The Gmail inbox opens. 2. Tap the message thread you want to view.  The message thread opens, with the newest message displayed. Messaging and Internet...
  • Page 145: Manage Gmail Messages

    Options when Reviewing Gmail Messages Replying to Gmail Messages: With the Gmail message open, tap Reply ● , compose your reply message, and tap Send To reply to all, tap Options > Reply all.  ● Forwarding Gmail Messages: With the Gmail message open, tap Options >...
  • Page 146: Archive Gmail Threads

    2. Touch and hold a conversation thread to add a checkmark to it, and then tap Options > Move to. 3. Tap a label for the thread.  The thread is added to the selected label. Archive Gmail Threads Remove sent and received Gmail threads so they do not appear in the inbox. When replies arrive for archived threads, they appear in the inbox again.
  • Page 147: Mute Gmail Threads

    2. Touch and hold a conversation thread to add a checkmark to it, and then tap Archive  The thread is now archived. Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox.
  • Page 148: Delete Gmail Threads

    2. Touch and hold a conversation thread to add a checkmark to it, and then tap More Options > Mute.  The thread is now hidden. Delete Gmail Threads If you no longer wish to keep a Gmail conversation thread, you can simply delete it from the inbox. 1.
  • Page 149: Search Gmail Messages

    Search Gmail Messages If you need to find a specific message or message thread, you can search Gmail from the inbox. 1. From home, tap Apps > Gmail  The inbox opens. 2. Tap Search. Messaging and Internet...
  • Page 150: Report Spam Or Phishing Gmail

    3. Enter your search text and tap Search  The search results appear. Tap a message or thread from the list to display it. Report Spam or Phishing Gmail You can report spam or phishing Gmail messages from your phone’s Gmail inbox. 1.
  • Page 151: Add Another Google (Gmail) Account

    2. Touch and hold a conversation thread to add a checkmark to it, and then tap More options > Report spam or Report phishing.  The selected message is reported as spam or phishing Gmail. Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings >...
  • Page 152 2. Tap Add account > Google. 3. Enter your Gmail address, and then tap NEXT. 4. Follow the prompts on each screen to connect to your Google account. 5. After your phone connects with the Google servers, select the items you would like to sync with your phone and then tap Sync now.
  • Page 153: Switching Between Gmail Accounts

    Switching between Gmail Accounts If you have more than one Gmail account set up, you can switch between them in the Gmail app. 1. From home, tap Apps > Gmail  The inbox opens. 2. Tap Inbox Messaging and Internet...
  • Page 154 3. Tap the account arrow next to the current account name to see all Gmail accounts. 4. Tap the account you want to view.  The selected account inbox is displayed. Messaging and Internet...
  • Page 155: Email

    Email Use the Mail application to send and receive email from your webmail or other accounts, using POP3 or IMAP, or access your Exchange ActiveSync account for your corporate email needs. Set Up an Email Account Your phone supports several types of email accounts and allows you to have multiple email accounts set up at one time.
  • Page 156: Add An Email Account

    Add an Email Account You can add several types of personal email accounts, such as POP3 and IMAP accounts, on your phone. Add an Email Account from the Email App You can add email accounts directly from the email app, even if you have another email account set up. 1.
  • Page 157 3. Tap Add account 4. Follow the onscreen instructions to complete the account setup.  The email account is added and you will begin receiving email for the account. Add an Email Account from the Settings Menu You can also set up email accounts from the Settings > Accounts menu. 1.
  • Page 158 2. Enter the Email address and Password for the email account and then tap NEXT.  Tapping NEXT prompts your phone to attempt a “regular” email setup and test the incoming and outgoing servers. If you have custom settings you need to configure, tap Manual setup and enter your settings. ...
  • Page 159 4. Enter an account name and a display name and tap DONE to complete setup.  The email account is set up and you will begin receiving email for the account. Important: If the account type you want to set up is not in the phone database, you will be asked to enter more details.
  • Page 160: Add An Exchange Activesync Account

    Add an Exchange ActiveSync Account If you synchronize your phone with your Exchange ActiveSync account, you can read, manage, and send email in the same easy way as with a POP3/IMAP account. However, you can also access some powerful Exchange features. Important: Before setting up a Microsoft Exchange ActiveSync Account, contact your company’s Exchange Server administrator for required account settings information.
  • Page 161 3. Enter the required information. Domain\username: Enter your network domain and username, separated by “\”.  Password: Enter your network access password (case-sensitive).  Exchange server: Enter your system’s Exchange server remote email address. Obtain this  information from your company network administrator. Use secure connection (SSL): Tap to place a checkmark in the box, if your system requires ...
  • Page 162: Compose And Send Email

    Compose and Send Email Compose and send email using any account you have set up on your phone. Increase your productivity by attaching files such as pictures, videos, or documents to your email messages. 1. From home, tap Apps > Email ...
  • Page 163: Open New Email Messages

     The email composition window opens. 3. Enter the message recipient(s), subject, and message. 4. Tap Send  The email message is sent. Open New Email Messages When new email arrives, you will see in the Status bar. 1. Drag the Status bar down to display the Notification panel. Messaging and Internet...
  • Page 164: Open Email Messages

    2. Tap the new message from the Notification panel.  The new email message opens. If you have two or more new email messages, tapping the notification opens the email inbox.  Tap a message to open it. Open Email Messages You can also open and read email messages directly from the email inbox.
  • Page 165: Delete An Email Account

    2. Tap the message you want to view.  The email message opens. Tip: Tap the account name at the top of the screen to switch to a different email account. 3. Tap Reply or Reply all to reply to the message. Options when Reviewing Email Messages Resetting Mail as Unread: Tap the check box on the left side of a read message and then tap ●...
  • Page 166 2. Tap More options > Settings > Manage accounts. 3. Tap Delete Messaging and Internet...
  • Page 167: Manage Your Email Inbox

    4. Select the account(s) to delete, and then tap DONE. 5. Tap REMOVE to confirm.  The account is deleted from your phone Manage Your Email Inbox Your email inbox provides management options for viewing, sorting, and deleting your email messages. View Your Email Inbox 1.
  • Page 168: Exchange Activesync Email Features

    2. Tap the email account at the top of the screen to select a different inbox, or tap Combined view to see all your email inboxes at once. Refresh an Email Account Whatever your automatic synchronization settings are, you can also synchronize your sent and received email messages manually at any time.
  • Page 169: Data Services General Information (Lte And 3G Networks)

    Notification Sound Select the sound played when new emails arrive. Vibrate Set your phone to vibrate when new emails arrive. Additional Settings Configure Exchange ActiveSync account and security settings. Data Services General Information (LTE and 3G Networks) The following topics will help you learn the basics of using your data services, including managing your user name, launching a data connection, and navigating the Web with your phone.
  • Page 170 Set Your Network Options 1. From home, tap Apps > Settings > More networks > Mobile networks > Network mode. 2. Select an available network mode.  The phone will scan for the best available network and will automatically connect to it. When your phone is connected via Enhanced 4G LTE network, the LTE icon appears on the Status bar.
  • Page 171: Data Connection Status And Indicators

    Data Connection Status and Indicators Your phone displays the current status of your data connection through indicators at the top of the screen. The following symbols are used: Icon Status Network (full signal): The number of bars indicates the strength of the signal. More bars mean a better signal.
  • Page 172: Use The Browser

    Use the Browser Launching the browser is as easy as tapping an icon. ■ From home, tap Apps > Internet  The browser opens. The first time you launch Internet, you may be prompted to enter your 10-digit wireless phone ...
  • Page 173: Add A Bookmark

    Add a Bookmark Bookmark favorite sites using the browser menu options. 1. From home, tap Apps > Internet  The browser opens. 2. Navigate to the Web page you want to bookmark, and tap Bookmarks > Add Bookmark  The add bookmark window opens. Messaging and Internet...
  • Page 174 3. Check or change the bookmark title, URL, etc., and then tap SAVE.  The Web page is added to bookmarks. Bookmark Options Editing Bookmarks: From the browser, tap Bookmarks ● , touch and hold a bookmark, tap More options >...
  • Page 175: View Browser History

    View Browser History Use the browser menu options to view your browsing history. 1. From home, tap Apps > Internet  The browser opens. 2. Tap Bookmarks  The bookmark window opens. Messaging and Internet...
  • Page 176: Open New Browser Windows

    3. Tap History tab and then tap an entry.  The Web page opens. Open New Browser Windows Use windows to switch between websites quickly and easily. 1. From home, tap Apps > Internet  The browser opens. Messaging and Internet...
  • Page 177 2. Tap Windows  The window opens. If you don’t see Windows , drag the Web page down to display the address bar.  3. Tap New window  A new window appears. To switch windows, tap Windows , and then touch a thumbnail. ...
  • Page 178: Browser Settings

    Browser Settings Customize your experience with the Internet through the browser settings menu. 1. From home, tap Apps > Internet  The browser opens. 2. Tap More options > Settings, and customize your browser settings.  Your browser settings are saved. Messaging and Internet...
  • Page 179: Chrome Browser

    Chrome Browser In addition to the default “Internet” Web browser, your phone supports the Chrome mobile Web browser. If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone. 1.
  • Page 180 Chrome Support To find on-phone help with Chrome, from Chrome, tap More options > Help & feedback. ■  A Web page will open displaying Google help for Chrome. Tip: For more information, from your computer, visit: google.com/intl/en/chrome/browser/mobile/. Messaging and Internet...
  • Page 181: Camera And Video

    Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a 5 megapixel camera with an autofocus feature that lets you capture sharp pictures and videos. Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera.
  • Page 182: Take A Picture

    Take a Picture You can take high-resolution pictures using your phone’s camera. Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1.
  • Page 183: Viewfinder Screen

    Viewfinder Screen The Viewfinder screen lets you view your subject and access camera controls and options. ● Current Shooting Mode: Display the current shooting mode. To change shooting modes, Switch Between Front/Back Cameras: Switch between the back camera lens and the ●...
  • Page 184: Record Videos

    Record Videos Record high-quality videos using your phone’s video camera. Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1.
  • Page 185: View Pictures And Videos

    View Pictures and Videos Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s camera, downloaded, or copied onto your storage card or phone memory. You can also take a look at your pictures and your friends’ pictures that are on your social networks (Facebook and Flickr only). For pictures that are on your storage card or phone memory, you can do basic editing such as rotating and cropping.
  • Page 186 2. Tap Menu to sort photos and videos by Time or Album. If you select Album, tap on one of the album categories (such as Camera) to view the photos and videos.  The list of pictures and videos for the album opens. To select another album, tap Back to return to the Album list.
  • Page 187: Edit Pictures

    Pictures and Videos: Options while Viewing ● Zoom In or Out on a Picture: Tap the screen twice or pinch the screen to zoom in or out on a picture. ● Viewing Videos: Use the onscreen controls to play, pause, or stop the video playback. After selecting an album from the Albums tab, you can browse through the pictures and videos of that album.
  • Page 188 2. Tap Menu to sort photos and videos by Time or Album. If you select Album, tap on one of the album categories Album (such as Camera) to view the photos and videos.  The list of pictures and videos for the album opens. 3.
  • Page 189: Crop A Picture

    Crop a Picture 1. From home, tap Apps > Gallery  The album list opens. 2. Tap Menu to sort photos and videos by Time or Album. If you select Album, tap on one of the album categories Album (such as Camera) to view the photos and videos. ...
  • Page 190 4. Tap More options > Crop.  A crop box appears on the picture. 5. To adjust the crop box size, touch and hold the edge of the box. Drag your finger inward to or outward to resize the crop box. To move the crop box to the part of the picture that you want to crop, drag the crop box to the ...
  • Page 191: Share Pictures And Videos

    Share Pictures and Videos The Gallery application lets you send pictures and videos using email or multimedia messages. You can share pictures on your social networks (such as Facebook, Flickr, Picasa, and Twitter) and share videos on YouTube. You can also send them to another phone or your computer using Bluetooth. Send Pictures or Videos by Email You can send several pictures, videos, or both in an email or Gmail message.
  • Page 192 2. Tap Menu to sort photos and videos by Time or Album. If you select Album, tap on one of the album categories Album (such as Camera) to view the photos and videos.  The list of pictures and videos for the album opens. 3.
  • Page 193: Send A Picture Or Video By Multimedia Message

    For more information about using email and Gmail, see Compose and Send Email Create and Send a Gmail Message. Send a Picture or Video by Multimedia Message Multimedia Messaging (MMS) lets you send pictures and videos using your phone’s messaging app. Although you can send several pictures or videos in a multimedia message, it may be better to just send one at a time, especially if the files are large in size.
  • Page 194 2. Tap Menu to sort photos and videos by Time or Album. If you select Album, tap on one of the album categories Album (such as Camera) to view the photos and videos.  The list of pictures and videos for the album opens. 3.
  • Page 195: Send Pictures Or Videos Using Bluetooth

    Send Pictures or Videos Using Bluetooth You can select several pictures, videos, or both and send them to someone’s phone or your computer using Bluetooth. 1. From home, tap Apps > Gallery  The album list opens. 2. Tap Menu to sort photos and videos by Time or Album.
  • Page 196 4. Tap the picture or video you want to share. To select multiple items, touch and hold an image to turn on multiple select. Tap all the items  you want to include. 5. Tap Share and then on the Share via menu, tap Bluetooth. ...
  • Page 197: Share Videos On Youtube

    Share Videos on YouTube ™ You can share your videos by uploading them to YouTube . Before you do this, you must create a YouTube account and sign in to that account on your phone. 1. From home, tap Apps >...
  • Page 198 4. Tap the video you want to share. To select multiple videos, touch and hold an image to turn on multiple select. Tap all the  videos you want to include. 5. Tap Share and then on the Share via menu, tap YouTube. 6.
  • Page 199: Camera Settings

    Camera Settings You can adjust your camera’s settings using the icons on the main camera screen and the full camera settings menu. Switch Cameras Your phone lets you switch between the front and back cameras. 1. From home, tap Apps >...
  • Page 200: Set Camera Settings

    Set Camera Settings You can configure your camera’s settings to fit any situation and event. 1. From home, tap Apps > Camera  The camera viewfinder appears. 2. Tap Settings  The camera settings menu opens. Settable items differ depending on which camera (front/back) and camera mode in use.
  • Page 201: Useful Apps And Features

    Useful Apps and Features The following topics detail many of your phone’s tools and features such as maps and navigation, calendar, clock, social networking apps, music, memos, and more. Calculator Your phone’s convenient built-in calculator lets you perform basic mathematical equations. 1.
  • Page 202 2. Tap onscreen keys for calculations.  Calculation results appear. 3. To use the scientific calculator, make sure Screen rotation is turned on (Notification panel > Screen rotation), and rotate the screen to the landscape orientation.  Keys for the scientific calculator appear. Useful Apps and Features...
  • Page 203: Calendar

    Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google Calendar, and Outlook calendar.
  • Page 204 2. Tap Add  The add event window opens. Enter an event title, start date/time, end date/time, etc., and then tap Save.  The event is added to your calendar. Selecting a Calendar If you have more than one calendar, select a calendar in which to add events. ■...
  • Page 205: View Calendar Events

    View Calendar Events You can display the Calendar in daily, weekly, monthly, or agenda view. To change the Calendar view, tap the Year, Month, Week, Day, Agenda, or Task tabs along the side. 1. From home, tap Apps > Calendar ...
  • Page 206: Sync Calendars

    Sync Calendars You can select which calendars you’d like to sync on your phone, along with what types of information you want to sync. 1. From home, tap Apps > Calendar  The Calendar app opens. 2. Tap More options >...
  • Page 207 3. Select sync options by adding or removing check marks from the items.  The sync settings have been updated. 4. Tap Back to return to Calendar view, and then tap More options > Sync now.  The selected calendars sync. Useful Apps and Features...
  • Page 208: Synchronize An Exchange Activesync Calendar

    Synchronize an Exchange ActiveSync Calendar If you have set up a Microsoft Exchange ActiveSync account on your phone, you can also synchronize Exchange ActiveSync calendar events on your phone. Calendar events on your Exchange ActiveSync will also show in Calendar if you chose to synchronize with the Exchange ActiveSync Server. 1.
  • Page 209: Set Alarms

    2. Tap Date and time. 3. Set available date and time options.  Your date and time settings are applied and saved. Set Alarms Set multiple alarms using your phone’s Clock app. 1. From home, tap Apps > Clock  The Clock appears. Useful Apps and Features...
  • Page 210 2. Tap the Alarm tab and then tap Create alarm 3. Set the alarm options, including time, days, repeat pattern, alarm type, alarm tone, and volume, and then tap DONE.  The alarm is set. Phone at Alarm Time ● At the set alarm time, the phone sounds the alarm and/or vibrates.
  • Page 211: World Clock

    World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. From home, tap Apps > Clock  The Clock appears. 2. Tap World Clock. 3. Tap Add City and select a city. 4.
  • Page 212: Stopwatch

    Stopwatch The stopwatch provides a clock for measuring time intervals. 1. From home, tap Apps > Clock  The Clock appears. 2. Tap Stopwatch. 3. Tap START to begin timing. 4. Tap STOP to stop timing. Additional options include Lap to keep track of laps, Resume to continue timing, and Reset to ...
  • Page 213: Timer

    Timer The timer provides a countdown timer for up to 99 hours, 59 minutes, and 59 seconds. 1. From home, tap Apps > Clock  The Clock appears. 2. Tap Timer. 3. Use the keypad to set the length of the timer. Useful Apps and Features...
  • Page 214: Dropbox

    From home, tap Apps > Flipboard GALAXY Apps Discover apps designed exclusively for your Galaxy phone. Note: You must sign in to a Samsung account in order to download GALAXY apps. From home, tap Apps > GALAXY Apps ■ Gallery Using the Gallery application, you can view pictures and watch videos that you’ve taken with your phone’s...
  • Page 215 1. From home, tap Apps > Gallery  The album list opens. 2. Tap Menu to sort photos and videos by Time or Album. If you select Album, tap on one of the album categories Album (such as Camera) to view the photos and videos. ...
  • Page 216: View Photos And Videos

    4. From the main Gallery screen, you can use these options: Tap a picture or video to display it in full screen view.  Touch and hold thumbnails to select them (indicated by a check mark).  Tap Menu to choose a display style. You can view by Albums, All, or Locations. ...
  • Page 217 2. Tap Menu to sort photos and videos by Time or Album. If you select Album, tap on one of the album categories Album (such as Camera) to view the photos and videos.  The list of pictures and videos for the album opens. 3.
  • Page 218: Working With Photos

    View Videos Note: If no icons are displayed on the screen in addition to the picture, tap anywhere on the screen to display them. 1. From home, tap Apps > Gallery 2. Tap a video to select it. When the video is displayed full-screen, you can use these options: Share : Choose a method for sharing the video.
  • Page 219: Share Photos And Videos

    Share Photos and Videos You can share and send pictures and videos from your phone using several different methods, including messaging, email, social media apps, Bluetooth, and more. To share photos and videos, follow these procedures. Send Photos or Videos by Email or Gmail You can send photos, videos in an email or Gmail message.
  • Page 220: Google Drive

    Send Photos or Videos via Additional Apps or Social Media From Gallery, you can share your pictures and videos from a variety of apps and social media sites, such as Facebook, Google+, Hangouts, Instagram, and more. Available apps will vary depending on what you have installed on your phone.
  • Page 221: Google Play Games

    Google Play Games Google Play Games is the easiest way for you to discover new games, track achievements and scores, and play with friends around the world. It brings all of your gaming on Google Play together in a unified Android experience.
  • Page 222 2. Tap inside the search field to start a search. 3. Enter an address, city, facility name, etc., and then tap a candidate in the results list.  A map of the specified location opens. Google Maps Operations ● Viewing Current Location: From the Maps app, tap ●...
  • Page 223: Google Play Movies & Tv

    Check Route to Destination: From the Maps app, tap [route icon], enter your current location ● and your destination, tap a method of transport (car, public transit, bicycle, or on foot), and then tap Search for route. Route candidates appear in a list. ...
  • Page 224 Using Google Play Music Use the Google Play Music app to listen to all your music on your phone. Compatible music file formats include: MP3 (.mp3), AAC (m4a), WMA (.wma), FLAC (.flac), OGG (.ogg), DRM protected AAC (m4p), and ALAC (.m4a). 1.
  • Page 225 Google Play Music Screen Layout The following diagram outlines the main features of the Play Music app player screen. Feature Description Return to music list Return to the music list. Music title/artist Display music title and artist (if available). Repeat/play next Repeat the current song or play the next song queued.
  • Page 226: Google Play Newsstand

    Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. From home, tap Apps > Play Music  The Play Music app opens to the library. 2. Tap Menu to listen to your library, playlists, or access Google Play Music online. 3.
  • Page 227: Google Search

    Google Search Search information saved on the phone and in phone applications as well as on the Internet. Use Google Search Type search terms in the Google Search bar to find information on your phone and around the globe. 1. From home, tap the Google search bar or tap Apps >...
  • Page 228: Use Google Voice Search

    Google Search Options Note: To set Google Search options, from the main Google Search screen, press the Back key ● Changing Search Information: In the search window, tap More options > Settings > Phone search and select where to search. ●...
  • Page 229: Google Wallet

    2. Speak your search terms.  Search results appear. Google Wallet You must have a Google Wallet account associated with your Google Account to purchase items from the Google Play Store app. To create a Google Wallet account, do one of the following: ■...
  • Page 230: Memo

    Memo Use your phone’s memo app to save text, memos, lists, and more. 1. From home, tap Apps > Memo  The memo list appears. 2. Tap and enter your memo title and text. 3. Tap Save.  The memo is saved. Useful Apps and Features...
  • Page 231: Music (App)

    Music (App) The Music app plays music files. Use Music to browse your music library, play songs, and create playlists. You can also set songs as ringtones for incoming calls, or as alarm tones. Note: For information about loading music onto your phone, see Transfer Files Between Your Phone and a Computer.
  • Page 232 Music Screen Layout The following diagram outlines the main features of the Music app player screen. Feature Description Album cover Display album covers (if available). Mark as favorite Add the song to your favorites list. More options Access the options menu. Music title/artist Display music title and artist (if available).
  • Page 233 Feature Description Play/Pause Play or pause the current song. The current playback position in the song. Slide to move forward Playback position or backwards in the song. Playlists Access your playlists. Repeat/play next Repeat the current song or play the next song queued. Return to music list Return to the music list.
  • Page 234 Create Playlists in Music Organize music into playlists to fit every occasion. 1. From home, tap Apps > Music  The Music app opens to the library. 2. Tap the PLAYLISTS tab > Create playlist. Useful Apps and Features...
  • Page 235: My Files

    3. Enter a name for the playlist and tap CREATE. 4. Tap Add tracks and select songs to add to the playlist. Add Currently Playing Music to a Playlist ■ From the player view, tap and select a playlist.  The music is added to the playlist. My Files My Files allows you to manage your sounds, images, videos, Bluetooth files, Android files, and other data in one convenient location.
  • Page 236: Nextradio

    Shortcuts: Contains shortcuts to files or folders that you have added. This option only  appears if you have added shortcuts to the My Files main screen. Local storage: View folders and files in their storage locations.  Device storage: View folders and files located on the phone. •...
  • Page 237: S Health

    Read and agree to the terms and conditions, and then tap Next.  Sign in to your Samsung account if you have not already done so. You must sign in to a  Samsung account to set and save goals, and use other advanced S Health features.
  • Page 238 Before You Start Exercising This app can be used to monitor your exercise. While moderate physical activity, such as brisk walking, is safe for most people, health experts suggest that you talk with your doctor before you start an exercise program, particularly if you have any of the following conditions: ●...
  • Page 239: S Voice

    S Voice S Voice is a voice recognition application you can use to activate a wide variety of functions on your phone. This is a natural language recognition application. You can ask questions (Is it raining in Dallas?) or speak commands (Show me where to find cheap gas). 1.
  • Page 240: Customize Your Smart Remote

    Customize Your Smart Remote Set up your phone to control your TV, Set-top box, DVR, Stereos, and other electronic devices. Note: Your TV or other device must be turned off to customize Smart Remote. Set Up Your Smart Remote to Control Your TV 1.
  • Page 241: Hangouts

    Hangouts Hangouts is Google's instant messaging service. Use to communicate with other Hangout users, and also use video calling. Log in to a Google account beforehand (see Google Account). Using Hangouts 1. From home, tap Apps > Hangouts  The Hangouts app will open. 2.
  • Page 242 3. Type a name, email, number, or circle, or select a contact from the list. 4. Type a message or tap to start a video chat.  A chat window or a video chat window opens. Each time text is entered, the corresponding friend appears. ...
  • Page 243: Video

    Video Play videos stored on your phone, or from your other devices (you must sign in to your Samsung account to play videos synced from your other devices). 1. From home, tap Apps > Video 2. Scroll through the videos stored on your phone. After a few seconds, each video thumbnail begins playing a preview of the clip.
  • Page 244 Skip: Automatically skip empty (or silent) portions of the recording.  Bookmark: Mark a spot in the recording so you can find it later.  Modify a Recording File 1. From home, tap Apps > Voice Recorder 2. Tap List , and then touch and hold a recording to select it.
  • Page 245: Uber

    Edit categories: Enter and manage a list of categories you can use to organize voice  recordings. Settings: the following settings are available:  Save to: If you have an optional memory card installed (not included), you can choose • whether your recordings will be saved to phone memory, or to the card.
  • Page 246: Youtube

    YouTube View videos uploaded to YouTube and upload your own videos to your YouTube account. View YouTube Videos You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube account. 1. From home, tap Apps >...
  • Page 247 Post a Video to YouTube You can post videos to your YouTube account from your phone. Before posting, you must set up a YouTube account and sign in to it on your phone. 1. From home, tap Apps > YouTube ...
  • Page 248: Connectivity

    Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, IR connectivity, and more. Transfer Files between Your Phone and a Computer You can use the supplied USB connector to connect your phone directly to your computer and transfer music, pictures, and other content files.
  • Page 249 Transfer Files Between the Phone and a Computer 1. Connect your phone to your computer using the supplied USB cable. Insert the larger end of the cable to the USB Charger/Accessory port at the bottom of the  phone. Insert the USB end of the cable into an available USB port on your computer. You may need ...
  • Page 250 3. You will see either Connected as a media device or Connected as a camera. The files on your phone can now be accessed via your computer. For most transfers, you'll want to use Connected as a media device.  To change the option, tap it in the Notification panel to open the Storage settings >...
  • Page 251: Wi-Fi

    Wi-Fi Wi-Fi provides wireless Internet access over distances of up to 300 feet. To use your phone’s Wi-Fi, you need access to a wireless access point or “hotspot.” The availability and range of the Wi-Fi signal depends on a number of factors, including infrastructure and other objects through which the signal passes.
  • Page 252 2. Tap the ON/OFF slider to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap the ON/OFF slider again.  3. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap Connect.
  • Page 253: Wi-Fi Settings

    Note: The next time your phone connects to a previously accessed secured wireless network, you will not be prompted to enter the password again, unless you reset your phone to its factory default settings or you instruct the phone to forget the network. Wi-Fi Settings Use the Wi-Fi settings menu to manually set your Wi-Fi connection options.
  • Page 254: Remove A Wi-Fi Network

    3. Tap More options > Advanced.  The advanced Wi-Fi settings menu appears. 4. Configure your Wi-Fi settings.  Your Wi-Fi settings changes are saved. Remove a Wi-Fi Network You may wish to remove a connected Wi-Fi network. 1. From home, tap Apps >...
  • Page 255: Wi-Fi Direct

    2. Press and hold the name of the connected access point, and then tap Forget network.  Wi-Fi is disconnected. After “forgetting” an access point, you need to enter the correct password (and other network  settings, if required) to reconnect. Wi-Fi Direct Use Wi-Fi Direct to connect directly to other Wi-Fi Direct devices using only Wi-Fi, without a wireless access point (network) or through the Internet.
  • Page 256 2. Tap the ON/OFF slider to turn Wi-Fi on.  Wi-Fi is enabled. 3. Tap More options > Wi-Fi Direct.  The Wi-Fi Direct settings menu appears. Wi-Fi Direct and Wi-Fi are unavailable at the same time.  Connectivity...
  • Page 257: Hotspot

    4. Tap a device with which to connect. If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions.  5. Accept the connection on the other device.  The phone is connected via Wi-Fi Direct. If a connection is not accepted after a certain period, the connection request is cancelled. ...
  • Page 258 Set Up Hotspot 1. From home, tap Apps > Settings > Hotspot. 2. Tap the ON/OFF slider to turn Hotspot on.  Hotspot is enabled. To disable Hotspot, tap the ON/OFF slider again.  Note: The best way to keep using the phone as a hotspot is to have it connected to a power supply. Important: Write down the passkey (password) for this communication (shown onscreen).
  • Page 259: Bluetooth

    Connect to Hotspot 1. Enable Wi-Fi (wireless) functionality on your target device (laptop, media device, etc.). 2. Scan for Wi-Fi networks from the device and select your phone hotspot from the network list. The default name for your phone’s hotspot is its Device name. You can change the name by ...
  • Page 260: Enable The Bluetooth Feature

    Enable the Bluetooth Feature Use the settings menu to enable or disable your phone’s Bluetooth capabilities. ® ● Wireless connection to all Bluetooth functions is not guaranteed for the phone. ● The phone may not connect properly depending on the other device. ●...
  • Page 261 2. Tap the ON/OFF slider to turn Bluetooth on.  Bluetooth is enabled. To disable Bluetooth, tap the ON/OFF slider again.  Tip: You can also turn Bluetooth on or off with the Quick settings button in the Notification panel. Drag the Status bar down to display the Notification panel and then tap Bluetooth to turn Bluetooth on or off.
  • Page 262: Pair Bluetooth Devices

    Pair Bluetooth Devices Search for and pair nearby Bluetooth devices. ■ Before pairing, turn on Bluetooth on the other device, and make sure it is visible or discoverable. Pairing Bluetooth Devices 1. From home, tap Apps > Settings > Bluetooth. ...
  • Page 263 Unpairing from a Paired Device 1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair. 2. Tap Unpair.  The device is unpaired from your phone. To make another connection with the device, you will need to pair again.
  • Page 264: Connect To A Paired Bluetooth Device

    Connect to a Paired Bluetooth Device You can listen to music over a Bluetooth stereo headset, or have hands-free conversations using a compatible Bluetooth headset or car kit. It’s the same procedure to set up stereo audio and hands-free devices. 1.
  • Page 265: Share Information Using Bluetooth

    Share Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or notebook computer. Types of Data You Can Share via Bluetooth You can share the following types of information, depending on the device you are connected to: ●...
  • Page 266 2. Tap a contact to share. 3. Tap More options > Share name card > Bluetooth. Connectivity...
  • Page 267 4. Tap a paired device to receive the data.  The contact information is sent. If you see a message to confirm, follow the onscreen instructions.  Receiving Contacts Data via Bluetooth Note: Your phone must be paired with another Bluetooth-enabled device in order to share information. 1.
  • Page 268 2. Tap Accept.  The file is sent to your phone. When your phone receives a file, you will see a notification. To open the file immediately,  drag the Status bar down to display the Notification panel, and then tap the notification. When you open a received file, what happens next depends on the file type: ...
  • Page 269: Settings

    Settings The following topics provide an overview of items you can change using your phone’s Settings menus. Basic Settings From the Home screen, tap App > Settings to access your phone’s settings menu. The table below outlines the top-level settings categories. Category Description Wi-Fi...
  • Page 270 Air view finger over items on the screen. Accounts Set up accounts such as Samsung, Google, and more. Cloud Add cloud storage accounts to back up your phone and sync content. Set up backup options for your phone, as well as resetting the phone Backup and reset to its factory defaults.
  • Page 271 Category Description Display the battery charge as a percentage on the Status bar, and Battery view battery usage by application and system process. Power saving Save battery power by configuring power saving modes. View total and available system memory, and mount, unmount, and Storage format memory cards (not included).
  • Page 272: Search Settings

    Access Settings From home, tap Apps > Settings ■  The settings menu opens. Search Settings Enter key words to search for settings. 1. From home, tap Apps > Settings 2. Tap Search, and then enter key words. Settings Options Configure options to make Settings easy for you to use.
  • Page 273: Tty Mode

    TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices. Please check with the manufacturer of your TTY device to ensure that it supports digital wireless transmission.
  • Page 274 2. Tap Additional settings > TTY mode. 3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on. – or – Tap TTY Off to turn TTY mode off.  Your phone’s TTY mode is set. Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack.
  • Page 275: Wi-Fi Settings

    Warning: 9-1-1 Emergency Calling It is recommended that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications. Wireless TTY calls to 9-1-1 may be corrupted when received by public safety answering points (PSAPs), rendering some communications unintelligible.
  • Page 276 2. Tap the ON/OFF slider to turn Wi-Fi on.  Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap the ON/OFF slider again.  3. Tap a Wi-Fi network, enter the password, and tap Connect. Settings...
  • Page 277  Your phone is connected to the selected Wi-Fi network. The password, for a household wireless LAN router, is sometimes found on a sticker on the  router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user's service provider. Entering a password is not required if an access point is not security protected.
  • Page 278 Advanced Wi-Fi Settings The advanced Wi-Fi settings menu lets you set up and manage wireless access points. ● Enable Notification When Open Networks Are Available: From Wi-Fi settings, tap More options > Advanced > Network notification. The setting is available when Wi-Fi is turned on. ...
  • Page 279: Hotspot Settings

    Hotspot Settings Use the settings menu to configure your Hotspot, which allow you to share your phone’s data service with multiple Wi-Fi capable devices. For more information about using Hotspot, see Hotspot. 1. From home, tap Apps > Settings > Hotspot. 2.
  • Page 280 Advanced Hotspot Settings The Hotspot settings menu lets you configure advanced options. Set Network SSID: From the Hotspot window, tap More options > Configure hotspot > ● Network SSID, enter a name for your hotspot, and then tap SAVE. ● Set Hotspot Security: From the Hotspot window, tap More options >...
  • Page 281: Bluetooth Settings

    Bluetooth Settings ® Your phone’s Bluetooth capabilities let you use wireless headsets, send and receive pictures and files, and more. For details on your phone’s Bluetooth usage, see Bluetooth. From home, tap Apps > Settings > Bluetooth. ■  The Bluetooth settings open. Bluetooth Settings Operations Enable Bluetooth: In Bluetooth settings, tap the ON/OFF slider to enable.
  • Page 282 ● Change the Name of a Paired Device: From Bluetooth settings, tap Settings next to a paired device name, tap Rename, enter a new name, and tap OK. Emoji cannot be used in a device name.  ● Cancelling Pairing: From Bluetooth settings, tap Settings next to a paired device name, and then tap Unpair.
  • Page 283: Usb Tethering

    USB Tethering You can share your phone’s Internet connection with other devices using a USB cable. 1. From home, tap Apps > Settings > Tethering. 2. Tap USB tethering to enable the feature.  USB tethering is enabled. To disable USB tethering, uncheck USB tethering. ...
  • Page 284: Bluetooth Tethering

    Bluetooth Tethering You can share your phone’s Internet connection with other devices via Bluetooth. 1. From home, tap Apps > Settings > Tethering. 2. Tap Bluetooth tethering to enable the feature. See Bluetooth.  Bluetooth tethering is enabled. To disable Bluetooth tethering, uncheck Bluetooth tethering. ...
  • Page 285: Airplane Mode

    Airplane Mode When you enable Airplane mode, your phone disconnects from all networks, meaning you cannot use make calls, send or receive messages, or access the Internet. It also turns off other connectivity features, such as Wi-Fi and Bluetooth. While in airplane mode, you can use other features of your phone, such as playing music, watching videos, or other applications.
  • Page 286: Data Usage Settings

    Data Usage Settings The Data usage menu lets you view your phone’s mobile and Wi-Fi data usage, set data limits, restrict hotspot usage, and more. 1. From home, tap Apps > Settings 2. Tap Data usage.  The data usage window opens. Settings...
  • Page 287 Data Usage Settings Operations ● Enable Mobile Data: In Data usage window, tap the check box for Mobile data to enable the service. If a confirmation appears, follow the onscreen instructions.  ● Enable Restrictions on Mobile Data Usage: From the Data usage window, tap Limit mobile data usage >...
  • Page 288: Location Settings

    View Both Mobile Data and Wi-Fi Usage: From the Data usage window, tap More ● options > Show Wi-Fi usage. Tap Show Wi-Fi usage to toggle on and off. Enter the check mark to enable, clear the  check mark to disable. When Show Wi-Fi usage is enabled, you will see a Wi-Fi tab at the top of the Data usage ...
  • Page 289 Enable Location Services Before using any features that require location assistance, you must enable your phone’s location services. 1. From home, tap Apps > Settings > Location. 2. Tap the ON/OFF switch to enable Location services.  Your phone’s location services are enabled. If you see a confirmation, follow the onscreen instructions to connect.
  • Page 290 Change Locating Method You can change the methods used for determining your location. Note: Location must be turned on to change locating method. 1. From home, tap Apps > Settings > Location. 2. Tap Mode. 3. Select a locating method. Each mode has a description of which method or methods are used to estimate your location.
  • Page 291: More Networks Settings

    More Networks Settings The More networks menu provides access to additional wireless and network options, such as default messaging app, VPN, mobile networks, and roaming (if available). More Network Settings Options Setting Description Default messaging app Set a default text messaging app. Mobile networks Set a network mode, etc.
  • Page 292: Default Messaging App Settings

    Default Messaging App Settings If you have multiple messaging apps installed on your phone, you can choose the app your phone uses for messaging. The app you select here will be used when you choose Messages in other apps, such as when sharing items like pictures or video.
  • Page 293: Mobile Networks Settings

    3. Choose a messaging app.  The default messaging app is set. Note: If you choose a default messaging app other than Messages (for example, Google Hangouts), you will not be able to use the standard Messages app unless you restore it as the default messaging app. Mobile Networks Settings Set options for network selection and data service.
  • Page 294: Virtual Private Networks (Vpn)

    2. Tap Mobile networks. 3. Configure options: Mobile data: When enabled, your phone connects to the mobile data network, and can use  the network to access the Internet and transfer information. Network mode: Choose a preferred network mode. Available options depend on your ...
  • Page 295: Set Up Secure Credential Storage

    Set Up Secure Credential Storage If your network administrator instructs you to download and install security certificates, you must first set up the phone’s secure credential storage. 1. From home, tap Apps > Settings > Lock screen. 2. Tap Screen lock > Password. Settings...
  • Page 296 3. Enter a new password (at least eight characters without any spaces) for the credential storage, confirm the password, and then tap OK.  The password is set, allowing secure credential storage. 4. Tap Back to return to the main settings menu, and then tap Security. Settings...
  • Page 297: Add A Vpn Connection

    5. Tap Trusted credentials, and then tap your preferred system and user credentials.  Your secure credentials storage is set. You can then download and install the certificates needed to access your local network. Your network administrator can tell you how to do this. Add a VPN Connection Use the More networks settings menu to add a VPN connection to your phone.
  • Page 298 2. Tap VPN > Basic VPN.  The Basic VPN settings window appears. 3. Tap Tap to add VPNs , and then enter the information for the VPN you want to add. Information may include Name, Type, Server address, PPP encryption (MPPE), and ...
  • Page 299 Connect to or Disconnect from a VPN Once you have set up a VPN connection, connecting and disconnecting from the VPN is easy. Access the VPN Settings Window 1. From home, tap Apps > Settings > More networks. 2. Tap VPN. ...
  • Page 300: Connect To A Vpn

    Connect to a VPN 1. From the VPNs section of the VPN setting window, tap the VPN that you want to connect to. 2. When prompted, enter your login credentials, and then tap Connect.  You will connect to the selected VPN. When you are connected, a VPN connected icon appears in the notification area.
  • Page 301 Disconnect from a VPN 1. Drag the Status bar down to open the Notification panel. 2. Tap the VPN connection to return to the VPN settings window. Settings...
  • Page 302 3. Tap the VPN connection to disconnect from it.  Your phone disconnects from the VPN. When your phone has disconnected from the VPN, you will see a VPN disconnected icon in  the notification area of the Status bar. Settings...
  • Page 303: Nfc Settings

    NFC Settings Use NFC (Near Field Communication) to share information between your device and another NFC device by touching the devices together, typically back-to-back. NFC is used with S Beam and Android Beam, and must be turned on to use these features. Turn NFC On or Off Use NFC (Near Field Communication) to share information between your device and another NFC- capable device or NFC tag, by touching the devices together, typically back-to-back.
  • Page 304: Android Beam Settings

     NFC is enabled. Android Beam Settings With Android beam, you can transmit app content via NFC to other NFC devices that support Android Beam. Android Beam uses NFC, so NFC must be turned on before you can turn on Android Beam. Turn Android Beam On or Off Turn on NFC and Android Beam so that beaming is available from the apps on your phone.
  • Page 305: S Beam Settings

     NFC is enabled. 3. Tap Android Beam and then tap the ON/OFF switch to turn Android Beam on or off.  Android Beam is enabled. S Beam Settings Share more and share it faster with S Beam. From photos to documents, large video files to maps, you can share almost anything instantly with one touch, simply by placing your devices back-to-back.
  • Page 306 1. From home, tap Apps > Settings > NFC. 2. Tap the ON/OFF switch to turn NFC on.  NFC is enabled. Settings...
  • Page 307: Tap And Pay

    3. Tap S Beam, and then tap the ON/OFF switch turn S Beam on or off. Tap and Pay With your phone and a payment app, you can use your device to pay for items by tapping it to an item at the point-of-purchase.
  • Page 308 2. Tap the ON/OFF switch to turn NFC on.  NFC is enabled. 3. Tap Tap and Pay to access Tap and Pay settings. Available settings depend on the payment app(s) you have set up on your phone. Settings...
  • Page 309: Nearby Devices

    Nearby Devices Share files with devices that support sharing over Wi-Fi. To use Nearby devices, you must connect to the same Wi-Fi network as the devices you wish to share with. From an app, look for the Nearby devices sharing options. Note: Use care when enabling file sharing.
  • Page 310 2. Tap the ON/OFF switch to turn Nearby devices on or off.  The Nearby devices feature is enabled. Nearby devices must be turned on to configure options. Under Advanced, configure options to control how content is shared from your device: ●...
  • Page 311: Printing

    Printing You can print from your phone, via Wi-Fi, to an optional compatible printer (not included). Your phone and the optional printer must be connected to the same Wi-Fi network. Add and Set Up a Printer Before you can print to a printer, you must add and set it up on your phone. You’ll need to know the IP address of the printer;...
  • Page 312: Set Up A Printer

    3. Follow the prompts to download and install a print driver from the Google Play Store. 4. Choose a print service from the list, and then tap the ON/OFF switch to turn the service on or off. The service must be on to add a printer. 5.
  • Page 313: Screen Mirroring

    Screen Mirroring With Screen mirroring, you can share your device’s screen with another device, using an optional AllShare Cast accessory (not included). 1. From home, tap Apps > Settings > Screen Mirroring. The Screen Mirroring page displays.  2. From the Screen Mirroring settings page, tap a compatible device, if one is found. Tap SCAN to search for compatible devices nearby.
  • Page 314: Mirrorlink

    MirrorLink With MirrorLink, you can share your device’s screen with a car display that supports MirrorLink. 1. From home, tap Apps > Settings > MirrorLink. The MirrorLink page displays.  2. Connect a USB cable from the phone to a compatible car device. 3.
  • Page 315: Sounds And Notifications Settings

    Sounds and Notifications Settings The Sound settings menu lets you control your phone’s audio, from ringtones and alerts to tap tones and notifications. Sound Settings Overview The sound settings menu allows you to configure the following options: Sound Setting Description Set volume for: ●...
  • Page 316 Emergency tone: Play a tone or have your phone vibrate, periodically during an emergency call. Other sounds ● Sound when tapped: Play a tone when tapping the Samsung keyboard. ● Vibrate when tapped: Set the phone to vibrate when tapping the Samsung keyboard.
  • Page 317 Access Sound Settings 1. From home, tap Apps > Settings > Sounds and notifications. 2. Drag the sliders to set the default volume for: Ringtone  Media  Notifications  System  3. Set other options as needed.  Your sound settings are saved and applied. Settings...
  • Page 318: Display Settings

    Display Settings Adjusting your phone’s display settings not only helps you see what you want, it can also help increase battery life. Display Settings Overview The Display settings menu allows you to configure the following options: Display Setting Description Adjust the screen brightness to suit your surroundings or to your Brightness personal preference.
  • Page 319 Display Setting Description The LED indicator on the front of the device notifies you of status changes and events displays when the device is locked. ● Charging: The LED glows red during charging, and green when the battery is fully charged. Low battery: The LED blinks red to indicate low battery charge.
  • Page 320: Wallpaper Settings

    Wallpaper Settings Change the wallpaper for Home and Lock screens. 1. From home, tap Apps > Settings > Wallpaper. 2. Tap the screen or screens that you want to change (Home screen, Lock screen, or Home and lock screen). 3. Tap an image to select it, and then tap SET AS WALLPAPER to set the image as the wallpaper. ...
  • Page 321: Lock Screen Settings

    Lock Screen Settings The Lock screen settings let you set your method for unlocking your phone, customize Lock screen options, determine whether to show tips for unlocking the phone, and enter your owner information to be displayed on the Lock screen. Screen Lock You can increase the security of your phone by creating a screen lock.
  • Page 322 2. Tap Screen lock.  The Screen lock settings menu opens. Use Swipe to Unlock the Screen ■ From the Screen lock settings menu, tap Swipe to implement the setting.  The screen lock is set. Settings...
  • Page 323: Use A Screen Unlock Pattern

    Use a Screen Unlock Pattern 1. From the Screen lock settings menu, tap Pattern. 2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished. ...
  • Page 324 4. When prompted, draw the screen unlock pattern again, and then tap CONFIRM.  The screen unlock pattern is saved. 5. Enter a backup PIN, tap Continue, re-enter the PIN, and tap OK to save your screen unlock pattern.  The screen lock is set. If you fail to draw the correct unlock pattern on the screen after five attempts, you will be ...
  • Page 325 Note: To change your unlock screen pattern, from home, tap Apps > Settings > Lock Screen > Screen lock. Use a Screen Unlock PIN 1. From the Screen lock settings menu, tap PIN. 2. Enter a PIN, tap CONTINUE, re-enter your PIN, and tap OK to save the setting. ...
  • Page 326: Use A Screen Unlock Password

    Use a Screen Unlock Password 1. From the Screen lock settings menu, tap Password. 2. Enter a password, tap CONTINUE, and then enter your password again to confirm it.  The screen lock is set. If you fail to enter the correct password after five attempts, you will be prompted to wait for 30 ...
  • Page 327: Disable The Screen Lock

    Disable the Screen Lock Follow the instructions below to turn off your current screen lock. 1. From home, tap Apps > Settings > Lock screen.  The Lock screen settings menu opens. 2. Tap Screen lock. 3. Draw your unlock screen pattern, enter your PIN, or enter your password. Settings...
  • Page 328: Lock Screen Options

    4. Tap None.  The screen lock is disabled. Lock Screen Options There are several configurable options available in the Lock screen settings menu. Lock Screen Options Overview The following options are available in the Lock screen settings menu (options vary depending on the screen lock selected): Lock Screen Setting Description...
  • Page 329 Lock Screen Setting Description Make pattern visible Display the pattern as you draw it. Owner information Show your information on the Lock screen. Display a shortcut to the phone app for placing calls without unlocking the Phone shortcut screen. Screen lock Set your screen lock.
  • Page 330: Multi Window Settings

    Multi Window Settings Multi window allows you to use two apps on the same screen, in separate, resizable windows. For more information, see Multi Window. After you turn on Multi window in Settings, you can control whether the Multi window tab displays on the screen by touching and holding Back.
  • Page 331: Notification Panel Settings

    Notification Panel Settings Configure options for the Notification panel, available when you swipe your finger down from Status bar at the top of the screen. At the top of the Notification panel, you can control settings with the Quick settings. Choose the quick settings to display in Notification panel settings.
  • Page 332: Toolbox

    Toolbox Toolbox is a floating shortcut menu that displays on every screen, so you can access your favorite apps quickly. You can choose items to display in Toolbox, and you can drag the Toolbox anywhere on the screen. From home, tap Apps >...
  • Page 333: One-Handed Operation

    One-handed Operation When One-handed operation is turned on, you can swipe the edge of all screens to adjust the scale and position of the screen. This can be useful when using your phone with one hand – you can move the screen closer to your hand.
  • Page 334: Easy Mode

    Easy Mode Easy mode provides a simpler experience using your phone, with a simpler home screen layout and simpler app interactions. If you’re a first-time smartphone user, or just to want to simplify the operation of your phone, you can turn on Easy mode at any time. 1.
  • Page 335: Accessibility Settings

    Accessibility Settings The Accessibility menu lets you enable and manage accessibility-related applications. Accessibility Settings Overview The following Accessibility options may be configured: Accessibility Option Description Switch access: Control your device using configurable key ● combinations. You can move focus to clickable items and select them.
  • Page 336 Samsung subtitles (CC): When turned on, your phone displays ● Samsung subtitles where available. Tap the ON/OFF switch to turn the option on or off, and then tap Samsung subtitles to configure options. ● Google subtitles (CC): When turned on, your phone displays Google subtitles where available.
  • Page 337 Accessibility Option Description ● Assistant menu: Assistant menu can improve device accessibility by providing quick access to important functions. ● Air wake up: When turned on, you can move your hand over the screen to turn it on, if the phone is face up on a stable surface. Tap the ON/OFF switch to turn the option on or off.
  • Page 338 Access Accessibility Options 1. From home, tap Apps > Settings > Accessibility. 2. Set available accessibility options.  Your accessibility settings are applied and saved. Settings...
  • Page 339: Private Mode

    Private Mode Private mode secures your personal content and keeps it hidden on your device. Private mode is available for certain applications, including Gallery, Video, Music, Voice Recorder, and My files. 1. From home, tap Apps > Settings > Private mode. ...
  • Page 340: Finger Scanner

    Verify Samsung account: You can choose to verify your identity using your fingerprints  when logging in to your Samsung account. Tap the ON/OFF switch to turn the option on or off. Pay with PayPal: Configure options to link your PayPal account to your device to make ...
  • Page 341: Motions And Gestures

    Motions and Gestures The Motions and Gestures settings allow you to set up various activation services triggered by motions and the proximity sensor. 1. From home, tap Apps > Settings > Motions and gestures. 2. To turn a feature on or off, tap the feature name, and then tap the ON/OFF switch on its configuration page.
  • Page 342: Air View

    Mute/pause: When on, you can mute incoming calls and pause playback by turning the  phone screen-side down. Tap the ON/OFF switch to turn the feature on, and then configure options: • Place palm on screen: When enabled, covering the screen with your hand will mute the ring of incoming calls and alarms, and pause media playback.
  • Page 343: Accounts

    Accounts The Accounts settings menu lets you add and manage all your email, social networking, and picture and video sharing accounts. Set Up a New Account 1. From home, tap Apps > Settings 2. Tap Add account.  An Add account window appears. Settings...
  • Page 344: Manage Existing Accounts

    3. Tap an account type and then follow the onscreen instructions to add the required account information, and then tap Done.  The account is added to the accounts list. Manage Existing Accounts 1. From home, tap Apps > Settings >...
  • Page 345: Cloud Settings

    2. Existing accounts are listed on the Accounts page. Tap the account name to select it.  The account settings menu appears. 3. Select your account settings, and then tap DONE.  The account options are updated. Cloud Settings Set up accounts on your phone to save information from your phone to the account. 1.
  • Page 346: Backup And Reset

    Tap and follow the prompts to configure the following cloud accounts: Add Samsung account: Sign in to your Samsung account, or create a new Samsung  account. You can sync contacts, calendar events, memos, and Internet shortcuts. You can back up Logs, SMS and MMS messages, and current wallpaper settings.
  • Page 347 Access Backup and Reset Options 1. From home, tap Apps > Settings > Backup and reset.  The Backup and reset menu opens. 2. Set options.  The backup and reset settings are applied and saved. If you are performing a Factory data reset, follow the prompts to confirm the data removal. ...
  • Page 348: Factory Data Reset

    Factory Data Reset Tip: Before performing a factory data reset on your phone, you may want to unmount the microSD card to avoid losing any data you may have stored on it. From home, tap Apps > Settings > Storage > Unmount SD card to unmount the storage card.
  • Page 349: Language And Input Settings

    Language Set the language for your display and menus. Default Set the default method for entering text. Samsung keyboard Set Samsung keyboard options. Google voice typing Set options for Google Voice text entry. Swype Set Swype keyboard options. Voice search Set your voice search options.
  • Page 350 Language and Input Setting Description Read new notifications aloud for incoming calls, messages, and Read notifications aloud emails, as well as caller or sender info. Pointer speed Set the speed of the pointer for a mouse/trackpad. Access Language and Input Setting Options 1.
  • Page 351 2. Set options.  The language and input settings are applied and saved. Select the Default Language for Your Phone 1. From home, tap Apps > Settings > Language and input > Language. 2. Tap an available language. Settings...
  • Page 352 Enable Voice Input: From the Language and input settings menu, tap Google voice typing  to toggle the option on or off. Set Samsung Keyboard Options: From the Language and input settings menu, tap  Settings next to Samsung keyboard and configure your keyboard options.
  • Page 353: Date And Time Settings

    Date and Time Settings Use the Date and Time settings menu either to automatically use the network-provided date and time or manually set these values, as well as select time and date format options. Date and Time Overview The following Date and time options may be configured: Date and Time Option Description Automatic date and time...
  • Page 354 Access Date and Time Options 1. From home, tap Apps > Settings > Date and time. 2. Set available date and time options.  Your date and time settings are applied and saved. Settings...
  • Page 355: Safety Assistance

    Safety Assistance Safety assistance is intended to help users send a quick notice of their approximate location and visual surroundings to the mobile device of an emergency contact chosen in advance. Important: This feature is only for your convenience and is not intended as, nor should it be treated as, a substitute for emergency calls to the authorities.
  • Page 356: Accessories

    Manage emergency contacts: Create and maintain emergency contact information. To use  Safety assistance, you must have at least one emergency contact saved in Contacts. Follow the prompts to set up emergency contact(s) if you do not already have them. Note: Tap More options >...
  • Page 357: Battery Settings

    Battery Settings Monitor your phone’s battery usage through this settings menu. View which functions are consuming your battery’s charge and at what percentage. You can also display the battery charge remaining as a percentage on the Status bar. 1. From home, tap Apps >...
  • Page 358: Power Saving Settings

    Power Saving Settings Configure Power saving modes to conserve battery power. 1. From home, tap Apps > Settings > Power saving. 2. Tap a mode to configure settings: Power saving mode: Tap the ON/OFF switch beside Power saving mode to turn the mode ...
  • Page 359 Block background data: When enabled, your phone blocks the transfer of data in the • background. This may affect the performance of some apps. • Restrict performance: Tap the ON/OFF switch to turn the option on, and then choose the types of performance to restrict. Features such as vibration, screen backlight, and key backlights consume power.
  • Page 360: Storage Settings

    Storage Settings The Storage settings menu lets you manage internal storage on your phone and provides options for your microSD card. Storage Settings Overview The sound settings menu allows you to configure the following options: Storage Device Description ● Total space: View the total space/free space in your phone memory. System memory: The minimum amount of storage space required to run ●...
  • Page 361 Access Storage Settings 1. From home, tap Apps > Settings > Storage. 2. View memory usage for the different types of information stored in your phone’s memory. Tap an item for more information. Settings...
  • Page 362: Microsd Card

    microSD Card A microSD memory card is an optional accessory (not included) that allows you to store images, videos, music, documents, and other data on your phone. Important: You can damage a microSD card by improper installation. Please be careful when inserting, removing, or handling it.
  • Page 363: Remove A Microsd Card

    3. Attach the back cover. Make sure all the tabs are secure and there are no gaps around the cover.  Remove a microSD Card Use the following procedure to remove an optional microSD card from your phone. Important: Before removing an optional installed microSD card, you must unmount the card first to prevent corrupting the data stored on it or damaging the card.
  • Page 364 2. Carefully slide the card out of the slot. 3. Replace the battery compartment cover, making sure all the tabs are secure and there are no gaps around the cover. Access Storage Settings 1. From home, tap Apps > Settings >...
  • Page 365: Format A Microsd Card

    2. The Total space and available space on the microSD card are displayed. Format a microSD Card Warning: Formatting erases all the data on an installed microSD card, after which the files CANNOT be retrieved. To prevent the loss of important data, please check the contents before you format the card. 1.
  • Page 366: Security Settings

    Toggle to show or hide passwords when entering form data. Automatically check for changes to the security policy and download Security policy updates any updates, to improve security and service. Only send security reports to Samsung when it is connected to a Wi-Fi Send security reports network. Storage type Back your security credentials to hardware.
  • Page 367 Access Security Settings Before using any features that require location assistance, you must enable your phone’s location services. 1. From home, tap Apps > Settings > Security.  The Security settings menu opens. 2. Set your security options.  Your security settings are applied and saved. Settings...
  • Page 368: Help

    Help Learn about using your phone. ■ From home, tap Apps > Settings > Help, and then tap topics to display information. Activate This Device Connect to the network and activate your device. If your device is already activated, use this option to view information about your plan and usage.
  • Page 369: System Update

    System Update Use System update options to update your phone’s software. 1. From home, tap Apps > Settings > System Update. 2. Tap the following options to configure them: Update now: Tap to check for updates, and install them if desired. ...
  • Page 370: About Device

    Check your phone’s status. Legal information Check copyright information, terms of use, etc. Report diagnostic and usage data to Samsung, to improve the quality and Report diagnostic info performance of products. Change the name of your device (other devices see this name when Device name using Hotspot or Bluetooth).
  • Page 371 Access About Phone Options 1. From home, tap Apps > Settings > About. 2. Select or view available options.  Your phone information is displayed. Settings...
  • Page 372: Application Manager

    Application Manager Check installed applications and running applications. Apps Settings Overview Items that can be checked in the Apps settings menu are the following. Apps Setting Description DOWNLOADED Check downloaded apps. SD CARD Check apps on your optional installed SD card. RUNNING Check running apps.
  • Page 373: Default Applications

    Default Applications If you have installed multiple apps that perform the same kind of task, for example more than one messaging app, you can choose the app you want to use as the default. 1. From home, tap Apps > Settings >...
  • Page 374: Home Settings

    Home Settings Select the TouchWiz home display theme or your Custom Mobile display theme. 1. From home, tap Apps > Settings > Default applications > Home. 2. Configure your home screen theme settings.  Your display theme is changed. Settings...
  • Page 375: Calendar Settings

    Calendar Settings Configure settings for the Calendar app. 1. From home, tap Apps > Settings > Calendar. 2. Tap the following options to configure them: First day of week: Choose a day to start each calendar week.  Show week numbers: Enable or disable display of week numbers on the calendar. ...
  • Page 376: Call Settings

    Notification sound: Choose a sound for calendar event notifications.  Vibration: Enable or disable vibration, to play for calendar event notifications.  Quick responses: Manage text phrases, which you can use to send to event attendees.  Call Settings Configure options for calling with your phone. Call Settings Overview Call Setting Description...
  • Page 377 Call Setting Description Vibrate Set the phone to vibrate when receiving voicemail. US dialing Replace + with the international dialing code, except when entering +1. International dialing Enter the international dialing code automatically. DTMF tones Set the length of DTMF tones on your phone. 1.
  • Page 378: Contacts Settings

    Contacts Settings Configure settings for the Contacts app. 1. From home, tap Apps > Settings > Contacts. 2. Tap the following options to configure them: Import/Export contacts: You can import contacts from your phone’s internal memory, from  the SIM card, or from an optional installed memory card. Tap to choose an import source, and then follow the prompts to import contacts.
  • Page 379: Email Settings

    Email Settings Configure settings for the Email app. Edit General Email Preferences 1. From home, tap Apps > Settings > Email.  The email settings page appears. Note: If an email account is not configured, you will be prompted to set up an email account. 2.
  • Page 380 Default display: Select what’s displayed after you move or delete emails. You can choose to  move to the next email, or the previous email, or return to the list of emails in the inbox. Priority sender settings: Choose options for handling emails from priority senders. ...
  • Page 381 Manage Email Account Settings You can edit settings for your individual email accounts, such as email address and password, name display and signature, frequency of retrieval, and more. Note: Available settings depend on the type of email account. 1. From home, tap Apps >...
  • Page 382 Sync settings: Tap to configure options for synchronizing your phone with your account:  Sync Email: When enabled, your phone maintains synchronization with your email • account. The last synchronization is displayed. Sync schedule: When Sync email is enabled, set options for synchronizing your phone •...
  • Page 383: Gallery Settings

    Period to sync Calendar: Choose the period for synchronizing calendar events between • your phone and account. • Empty server trash: Delete the contents of the trash folder on the account server. In case of sync conflict: Choose whether information from the server or phone has •...
  • Page 384: Internet Settings

    Internet Settings Configure settings for the Internet app. Internet Setting Description Tap to sign in to your Samsung account. Signing in to your Samsung account Manage accounts allows you to sync bookmarks and open pages with your other devices. Set homepage Tap to choose a homepage, to display when you launch Internet.
  • Page 385 Internet Setting Description ● Remember passwords: When enabled, the browser saves user names and passwords you enter, to help you fill out those fields in the future. ● Sign-in information: Manage the usernames and passwords you have saved for websites. Delete personal data: Choose types of personal data to delete from ●...
  • Page 386 Internet Setting Description ● Preload webpages: Choose whether the browser preloads web pages for faster browsing all the time, only when connected to Wi-Fi, or never. ● Load images: When enabled, the browser will automatically load and display images on Web pages. Data usage management Page overview: When enabled, newly opened pages display as an...
  • Page 387: Messages Settings

    Messages Settings Configure settings for text and multimedia messaging. 1. From home, tap Apps > Settings > Internet > Messages. 2. Tap a setting to configure its options: Default messaging app: Choose an app to use by default.  Display: ...
  • Page 388 Roaming auto retrieve: Choose whether message attachment(s) are automatically • downloaded when your phone is outside its home network. • MMS alert: When enabled, your phone will alert you when you make a change to a message that will convert the message to a multimedia message (MMS). Delete old messages: When turned on, your phone will automatically delete the oldest ...
  • Page 389: S Voice Settings

    Signature: When turned on, a text signature is included in all messages you send. Tap the  ON/OFF switch to turn the setting on, and then edit the signature text. • Edit signature: Enter a text signature, when Add signature is enabled. Spam filter: When turned on, your phone block messages that may be spam, by filtering ...
  • Page 390 2. If S Voice has not been used before, follow the prompts until you reach the main page. 3. Tap More options > Settings to configure options: Language: Choose a language to use for S Voice.  Hide offensive words: When enabled, potentially offensive words are replaced with ...
  • Page 391: Copyright Information

    Virgin Enterprises Limited and are used under license. Other marks are trademarks of their respective owners. ©2015 Samsung. Samsung and Galaxy are trademarks of Samsung Electronics Co., Ltd. Android, Chrome, Gmail, Google Maps, Play Music, Play Movies & TV, Play Books, Play Newsstand, Play Games, Drive, YouTube, Photos, Hangouts, Google Mobile Services, and Google Play are trademarks of Google, Inc.
  • Page 392: For Assistance

    For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Problem: Phone freezes/operation is unstable.
  • Page 393: Virgin Mobile Account Information And Help

    Problem: Cannot unlock screen. Solution: Power the phone on again. If you are unable to turn the phone off, remove and replace the Battery, and then power the phone on again. Apps or other processes that were running may lose data when the battery is removed.
  • Page 394: Index

    Index 4G, 159 Windows, 166 About Device, 360 Calculator, 191 Accessibility, 325 Calendar, 193 Accessories, 346 Add event, 193 Accessory Port, 3 Sync Exchange ActiveSync calendar, 198 Accounts View events, 195 Add new, 333 Call Forwarding, 98 Manage, 334 Call Logs Settings, 333 Make call from, 93 Activate This Device, 358...
  • Page 395 Input Settings, 339 Mute threads, 137 Internet, 117 New messages, 133 Keyboard Read and reply, 133 Default settings, 339 Read messages, 134 Samsung keyboard, 42 Report phishing, 140 Touchscreen, 42 Report spam, 140 Keyboards Search, 139 Swype, 45 Share pictures, 181...
  • Page 396 Music (App), 221 S Health, 227 My Files, 225 S Voice, 229 Navigation Safety Assistance, 345 Google Maps, 211 Samsung Keyboard, 42 Nearby Devices, 299 Save a Phone Number, 104 NextRadio, 226, 235 Screen Lock, 311 NFC, 293 Screen Mirroring, 303...
  • Page 397 Easy Mode, 324 Timer, 203 Email, 369 Toolbox, 322 Gallery, 373 Touch, 21 Internet, 374 Touch and Hold, 21 Messages, 377 Touchscreen Multi Window, 320 Keyboard, 42 Nearby Devices, 299 Turn off, 63 NFC, 293 Turn on, 63 Notification Panel, 321 TTY Mode, 263 Overview, 259 Turn Device Off, 20...

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