Chapter 5. Solving Problems; Diagnostic Tools Overview - IBM eServer 232 xSeries Installation Manual

Hide thumbs Also See for eServer 232 xSeries:

Table of Contents

Chapter 5. Solving problems

This chapter provides basic troubleshooting information to help you resolve some

common problems that might occur with your server.

If you cannot locate and correct the problem using the information in this section, refer

to the " Solving problems" section in the User's Reference on the xSeries

Documentation CD and the "Server Support" flowchart in the front of this booklet for

additional information.

The following tools are available to help you identify and resolve hardware-related

problems:

•

POST beep codes, error messages, and error logs

The power-on self-test (POST) generates beep codes and messages to indicate

successful test completion or the detection of a problem.

Troubleshooting charts

These charts list problem symptoms, along with suggested steps to correct the

problems. See the "Troubleshooting chart" on page 35 for more information.

Error log

The POST error log contains the three most recent error codes and messages

that the system generated during POST. The System Event/Error Log contains all

error messages issued during POST and all system status messages from the

system environmental monitor subsystem.

To view the contents of the error logs, start the Configuration/Setup Utility

program; then, select Error Logs from the main menu.

Diagnostic programs and error messages

The server diagnostic programs are stored in upgradable read-only memory

(ROM) on the system board. These programs are the primary method of testing

the major components of your server.

Note: Refer to the "Solving Problems" section in the User's Reference on the

xSeries Documentation CD for more detailed information about the diag-

nostic programs.

Table of Contents