Page 1 System x3750 M4 Types 8722 and 8733 Installation and Service Guide...
Page 3 System x3750 M4 Types 8722 and 8733 Installation and Service Guide...
Page 4 Note: Before using this information and the product it supports, read the general information in “Notices” on page 661 and the IBM Safety Information, and IBM Environmental Notices and User's Guide on the IBM Documentation CD, and the IBM Warranty Information document that comes with the server.
Page 5: Table Of Contents
Installing a RAID adapter battery or flash power Instructions for IBM Business Partners . . 24 module . . 87 How to send DSA data to IBM . . 24 Installing an additional microprocessor and heat Server components . . 25 sink .
Page 6 Enabling Features on Demand RAID software Configuring RAID arrays . . 140 Three-boot failure . . 193 IBM Advanced Settings Utility program . 140 Updating IBM Systems Director . . 141 Chapter 5. Parts listing, System x3750 Updating the Universal Unique Identifier M4 Types 8722 and 8733 .
Page 7 . 657 Replacing the IBM Dual port 10Gb-T Using the documentation . . 658 (copper) Ethernet Adapter or the IBM Dual Getting help and information from the World Wide port 10Gb SFP+ (fibre) Ethernet Adapter . . 247 . 658...
Page 8 Korea Communications Commission (KCC) Taiwan Class A compliance statement . . 668 statement. . 668 Russia Electromagnetic Interference (EMI) Class Index ....669 A statement . .
Page 9: Safety
Avant d'installer ce produit, lisez les consignes de sécurité. Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. © Copyright IBM Corp. 2012...
Page 10 Antes de instalar este produto, leia as Informações sobre Segurança. Antes de instalar este producto, lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Important: Each caution and danger statement in this documentation is labeled with a number.
Page 11 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 12 Statement 3 CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
Page 13 CAUTION: Use safe practices when lifting. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source.
Page 14 Statement 12 CAUTION: The following label indicates a hot surface nearby. Statement 26 CAUTION: Do not place any object on top of rack-mounted devices. Statement 35: > 240VA CAUTION: Hazardous energy present. Voltages with hazardous energy might cause heating when shorted with metal, which might result in splattered metal, burns, or both.
Page 15: Guidelines For Trained Service Technicians
Use the information in this section to help you identify potential unsafe conditions in an IBM product that you are working on. Each IBM product, as it was designed and manufactured, has required safety items to protect users and service technicians from injury.
Page 16: Guidelines For Servicing Electrical Equipment
Guidelines for servicing electrical equipment Observe the following guidelines when you service electrical equipment: v Check the area for electrical hazards such as moist floors, nongrounded power extension cords, power surges, and missing safety grounds. v Use only approved tools and test equipment. Some hand tools have handles that are covered with a soft material that does not provide insulation from live electrical currents.
Page 17: Chapter 1. The System X3750 M4 Types 8722 And 8733 Server
IBM Business Partners must also complete the steps in “Instructions for IBM Business Partners” on page 24. The IBM System x3750 M4 Types 8722 and 8733 server is a 2U-high rack model, four-socket server for virtualization, database, and computational intensive ™...
Page 18 The following illustration shows the front of the server. If firmware and documentation updates are available, you can download them from the IBM website. The server might have features that are not described in the documentation that comes with the server, and the documentation might be...
Page 19: The Ibm Documentation Cd
For a list of supported optional devices for the server, see http://www.ibm.com/ systems/info/x86servers/serverproven/compat/us/. See the Rack Installation Instructions document on the IBM Documentation CD for complete rack installation and removal instructions. The IBM Documentation CD The IBM Documentation CD contains documentation for the server in Portable Document Format (PDF) and includes the IBM Documentation Browser to help you find information quickly.
Page 20: Related Documentation
Warranty Information This document is in printed format and comes with the server. It contains warranty terms and a pointer to the IBM Statement of Limited Warranty on the IBM website. v Important Notices This document is in printed format and comes with the server. It contains information about the safety, environmental, and electronic emission notices for your IBM product.
Page 21: Notices And Statements In This Document
These updates are available from the IBM website. To check for updates, go to http://www.ibm.com/supportportal/. Notices and statements in this document The caution and danger statements in this document are also in the multilingual Safety Information document, which is on the IBM Documentation CD.
Page 22: Server Features And Specifications
Maximum: up to 1.5 TBs (768 GB microprocessor sockets are on the SATA, or SSD backplane on the base system board and 768 optional IBM Microprocessor and configurations. The following GB on the optional microprocessor Memory Expansion tray that you drives are supported: and memory expansion tray).
Page 23 (UXGA), with support for 1680 x Dual-port 10 Gb-T (copper) 1050 (WSXGA+) wide screen Ethernet Adapter or the optional resolution. IBM Dual-port 10 Gb SFP+ (fibre) – DDR3 528 MHz SDRAM video Ethernet Adapter is installed memory controller v One systems-management RJ-45 –...
Page 24 (10,000 ft) derate maximum dry v ServeRAID M5110 SAS/SATA v Maximum configuration: 6580 Btu bulb temperature 1°C (33°F) per Controller for IBM System x per hour (1928 watts) 175 m (574 ft) above 950 m v ServeRAID M1115 SAS/SATA (3,117 ft). Maximum rate of...
Page 25: What Your Server Offers
(as the IPMI event log), the integrated management module (IMM) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to IBM Support or view the information as a text file or HTML file.
Page 26 By using industry standards, IBM Systems Director supports multiple operating systems and virtualization technologies for IBM and non-IBM x86 platforms. For more information, see the IBM Systems Director documentation on the IBM Systems Director DVD and “IBM Systems Director” on page 15.
Page 27 to 768 GB of additional memory (depending on the DIMM size) and two additional microprocessor sockets. The server memory controller supports error correcting code (ECC) for up to 48 industry-standard PC3-12800R 1600 MHz, PC3L-10600R-999 1333 MHz or PC3L-10600 1333 MHz Load Reduced (LR), single-rank, dual-rank, or quad-rank, DDR3 (third-generation double-data-rate), registered, synchronous dynamic random access memory (SDRAM) DIMMs.
Page 28 For redundancy support, two power supplies must be installed in the server. Two power supplies enables continued operation if one of the power supplies fails. You can order the optional IBM Power Interposer for Redundant Power Option Kit or the optional IBM Microprocessor and Memory Expansion Tray to install a second power supply.
Page 29: Reliability, Availability, And Serviceability
The server is capable of booting UEFI-compliant operating systems, BIOS-based operating systems, and BIOS-based adapters as well as UEFI-compliant adapters. For more information about UEFI-compliant firmware, go to http://www.ibm.com/systems/support/ supportsite.wss/docdisplay?lndocid=MIGR-5083207&brandind=5000008. Note: The server does not support DOS.
Page 30 v Error codes and messages v Error correcting code (ECC) L3 cache and system memory v Full Array Memory Mirroring (FAMM) redundancy v Hot-swap cooling fans with speed-sensing capability v Hot-swap hard disk drives v Hot-swap power supplies v Information and light path diagnostics LED panels v Integrated management module (IMM) v Light path diagnostics LEDs for DIMMs, microprocessors, hard disk drives, solid state drives, power supplies, and fans...
Page 31: Ibm Systems Director
A set of common tasks that are included with IBM Systems Director provides many of the core capabilities that are required for basic management, which means instant out-of-the-box business value.
Page 32: Server Controls, Leds, And Power
Server controls, LEDs, and power This section describes the controls and light-emitting diodes (LEDs) and how to turn the server on and off. For the locations of other LEDs on the system board, see “System-board LEDs” on page 31. Front view The following illustration shows the controls, LEDs, and connectors on the front of the server.
Page 33: Operator Information Panel
This LED is also used as a presence detection button. You can use IBM Systems Director to light this LED remotely. This LED is controlled by the IMM. When you press the locator button, the LED will be lit and it will continue to be lit until you press it again to turn it off.
Page 34: Light Path Diagnostics
Light path diagnostics The light path diagnostics LEDs are on the top of the operator information panel. For additional information about light path diagnostics and LEDs, see “Light path diagnostics” on page 156 and “Light path diagnostics LEDs” on page 159. Note: The system service label on the underside of the cover also provides information about the location of the light path diagnostics LEDs.
Page 35: Rear View
By placing the system-error LED indicator in Remind mode, you acknowledge that you are aware of the last failure but will not take immediate action to correct the problem. v Boot code display: This display provides boot error codes that indicates the point at which the system stopped during the boot block and POST.
Page 36 Locator LED: Use this LED to visually locate the server among other servers. You can use IBM Systems Director to light this LED remotely. IMM can also be used to turn this LED on and off. This LED is functionally equivalent to the locator LED on the front of the server.
Page 37: Server Power Features
Server power features When the server is connected to a suitable input power source but is not turned on, the operating system does not run, and all core logic except for the service processor (the integrated management module) is shut down; however, the server can respond to requests to the service processor, such as a remote request to turn on the server.
Page 38 The server can be turned off in any of the following ways: v You can turn off the server from the operating system, if your operating system supports this feature. After an orderly shutdown of the operating system, the server will turn off automatically. v You can press the power-on button to start an orderly shutdown of the operating system and turn off the server, if your operating system supports this feature.
Page 39: Chapter 2. Installing Optional Devices
123. For a list of supported optional devices for the server, see http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/. 2. Use the best practices to apply current firmware and device-driver updates for the server and optional devices. To download the IBM System x Firmware Update Best Practices document, go to http://www.ibm.com/support/entry/portal/ docdisplay?brand=50000020&lndocid=MIGR-5082923. Additional hints and tips are available from the following sites: v IBM support: http://www.ibm.com/supportportal/...
Page 40: Instructions For Ibm Business Partners
2. Shut down and restart the server multiple times to ensure that the server is correctly configured and functions correctly with the newly installed devices. 3. Save the DSA log as a file and send it to IBM. For information about transferring data and logs, see “How to send DSA data to IBM.”...
Page 41: Server Components
Server components The following illustration shows the major components in the server. The illustrations in this document might differ slightly from your hardware. Top cover DIMM 900-watt power supply spacer Microprocessor DIMM 900-watt air baffle power supply Microprocessor Power interposer and memory expansion tray 1400-watt...
Page 42: System-Board Internal Connectors
Orange on a component or an orange label on or near a component indicates that the component can be hot-swapped, which means that if the server and operating system support hot-swap capability, you can remove or install the component while the server is running. (Orange can also indicate touch points on hot-swap components.) See the instructions for removing or installing a specific hot-swap component for any additional procedures that you might have to perform before you remove or install the component.
Page 43: System-Board External Connectors
System-board external connectors The following illustration shows the external input/output connectors on the system board. Video connector Ethernet 1 Ethernet 2 Serial Systems- connector management USB 5 (top) Ethernet connector USB 6 (bottom) Chapter 2. Installing optional devices...
Page 44: System-Board Switches, Jumpers, And Buttons
System-board switches, jumpers, and buttons The following illustration shows the location of the switches, jumpers, and buttons on the server. Note: If there is a clear protective sticker on the top of the switch block, you must remove and discard it to access the switch. The following table describes the jumpers on the system board.
Page 45 Table 2. System-board jumpers (continued) Jumper number Jumper name Jumper setting IMM low security jumper v Pins 1 and 2: Removes the security check, allowing unsigned IMM2 firmware. v Pins 2 and 3: (default) Allows only signed IMM2 firmware to be flashed. J115 IMM recovery jumper v Pins 1 and 2: (default)
Page 46 You can also use it to force a blue-screen memory dump (use this button only when you are directed to do so by IBM Support). System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
Page 47: System-Board Leds
System-board LEDs The following illustration shows the light-emitting diodes (LEDs) on the system board. System-board optional-device connectors The following illustration shows the connectors on the system board for the optional devices. Chapter 2. Installing optional devices...
Page 48: Optional Microprocessor And Memory Expansion Tray
10 Gb PCIe PCI riser PCIe Ethernet slot 5 card slot 7 adapter PCIe PCIe connector connector slot 6 slot 4 PCIe USB 4 slot 8 connector (hypervisor) RAID USB 3 connector cache card (hypervisor) connector Power supply connector Power interposer card and microprocessor/ memory tray...
Page 49: Pcie Riser Card
“Handling static-sensitive devices” on page 35. This information will help you work safely. v Make sure that the devices that you are installing are supported. For a list of supported optional devices for the server see http://www.ibm.com/systems/ info/x86servers/serverproven/compat/us/. Chapter 2. Installing optional devices...
Page 50 To download firmware updates for your server, go to http://www.ibm.com/support/fixcentral/. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 51: System Reliability Guidelines
System reliability guidelines To help ensure proper system cooling and system reliability, make sure that the following requirements are met: v Each of the drive bays has a drive or a filler panel and electromagnetic compatibility (EMC) shield installed in it. v Each of the power-supply bays has a power supply or a filler installed in it.
Page 52: Removing The Server Top Cover
Removing the server top cover Before you install optional hardware devices, make sure that the server is working correctly. Start the server and make sure that the operating system starts (if an operating system is installed) or that a 19990305 error code is displayed, indicating that an operating system was not found but the server is otherwise working correctly.
Page 53: Removing The Microprocessor And Memory Expansion Tray Assembly
Removing the microprocessor and memory expansion tray assembly To remove the microprocessor and memory expansion tray, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33. 2. Turn off the server and all attached peripheral devices. Disconnect all power cords;...
Page 54: Removing The Dimm Air Baffle
Removing the DIMM air baffle To remove the DIMM air baffle, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33. 2. Turn off the server (see “Turning off the server” on page 21) and all attached peripheral devices.
Page 55: Removing The Microprocessor Air Baffle
Removing the microprocessor air baffle To remove the microprocessor air baffle, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33. 2. Turn off the server (see “Turning off the server” on page 21) and all attached peripheral devices.
Page 56: Removing The Fan Cage Assembly
Removing the fan cage assembly To remove the fan cage assembly, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33. 2. Turn off the server (see “Turning off the server” on page 21) and all attached peripheral devices.
Page 57: Installing A Memory Module
DIMM connectors): v Confirm that the server supports the DIMM that you are installing (see http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/). v When you install or remove DIMMs, the server configuration information changes. When you restart the server, the system displays a message that indicates that the memory configuration has changed.
Page 58 – Supported DIMMs with speeds of 1600 MHz do not support 1.35 V operation. Only 1.5 V operation is supported. v Single-device data correction (SDDC) support is available only when 16 GB or 32 GB x4 DRAM technology DIMMs are installed in the server. v The following table provides information about the maximum amount of memory that the server can support when you fully populate the server and the optional microprocessor and memory expansion tray by using the supported...
Page 59 Table 6. DIMM connectors on each memory channel for the microprocessors on the system board and the optional microprocessor and memory expansion tray DIMM DIMM connectors connectors DIMM DIMM associated with associated with connectors connectors CPU 3 on the CPU 4 on the associated with associated with microprocessor...
Page 60: Non-Mirroring (Independent Mode)
mode, see “Non-mirroring (independent mode).” For more information and DIMM population for memory mirroring, see “Memory mirroring.” For more information and DIMM population for memory sparing, see “Memory sparing” on page 45. Non-mirroring (independent mode) When you use non-mirroring mode, follow the DIMM population sequence as indicated in the following table..
Page 61: Memory Sparing
Table 9. DIMM population sequence for memory mirroring mode DIMM connector population sequence on the DIMM connector optional population microprocessor and Number of sequence on the memory expansion DIMMs microprocessors system board tray One microprocessor 1st pair 1, 4 2nd pair 9, 12 3rd pair 2, 5...
Page 62 v The following table shows the DIMM population sequence for memory-sparing mode. Note: The server does not support a configuration of three microprocessors. The server supports one, two, or four microprocessors only. Table 10. DIMM population sequence for memory sparing mode DIMM connector population sequence on the...
Page 63 The following table lists the supported combinations of ranked DIMMs (RDIMMs) that you can install in the server. Note: The server does not support the mixing of RDIMMs and LR-DIMMs in the same server. Table 11. Supported combinations of ranked RDIMMs per memory channel DIMM 2 (middle DIMM 3 (near Configuration...
Page 64: Dimm Installation Instructions
Table 13. Memory speeds and configurations based on ranked DIMM type and voltage (continued) DIMM rank, type, and DIMM 1 DIMM per 2 DIMMs per 3 DIMMs per technology capacity channel channel channel Single-rank 4 GB 1600 1600 1066 x4 RDIMM - 2 Gb (1600 MHz) Dual-rank x4...
Page 65 DIMM 1 DIMM 2 DIMM 24 DIMM 3 DIMM 23 DIMM 4 DIMM 22 DIMM 5 DIMM 21 DIMM 6 DIMM 20 DIMM 19 DIMM 7 DIMM 18 DIMM 8 DIMM 17 DIMM 9 DIMM 11 DIMM 14 DIMM 16 DIMM 10 DIMM 12 DIMM 13...
Page 66 3. Remove the top cover (see “Removing the server top cover” on page 36). 4. If you are installing DIMMs on the system board, remove the microprocessor and memory expansion tray (see “Removing the microprocessor and memory expansion tray assembly” on page 278) or DIMM air baffle (see “Removing the DIMM air baffle”...
Page 67: Installing Drives
The following notes describe the type of drives that the server supports and other information that you must consider when you install a drive. For a list of supported drives, see http://www.ibm.com/systems/info/x86servers/ serverproven/compat/us/. v Locate the documentation that comes with the drive and follow those instructions in addition to the instructions in this chapter.
Page 68 4. When you install a combination of 2.5-inch and 1.8-inch drive backplanes in the same server, the drive bay ID numbering is reset by skipping bay ID numbers based on the number of 2.5-inch drive backplanes that are installed to the left of the 1.8-inch drives backplanes.
Page 69: Supported Sas/Sata Drive Backplane Configurations
Supported SAS/SATA drive backplane configurations The following illustrations show the hot-swap drive backplanes that the server supports. 4x2.5-inch drive backplane rear view: Configuration SAS signal connector connector SAS power connector 8x2.5-inch drive backplane rear view: Port 0 Port 1 SAS signal SAS signal connector connector...
Page 70 Configuration cable connector Port 0 Port 1 SAS cable connectors Power cable connector Interposer cables 8x1.8-inch drive backplane rear view: Port 0 SAS signal connector Port 1 SAS signal connector SAS power connector Cofiguration connector You can install a combination of 2.5-inch and 1.8-inch SAS/SATA drive backplanes in the server for the maximum drive capacity.
Page 71: Backplane Configuration For 4 Drives
Backplane configuration for 4 drives The following illustration shows the supported backplane configuration to support four drives. This configuration consists of one 4x2.5-inch drive backplane and requires one SAS signal cable. Backplane configurations for 8 drives The following illustrations show the supported backplane configurations to support eight drives.
Page 72: Backplane Configurations For 12 Drives
Backplane configurations for 12 drives The following illustrations show the supported backplane configurations to support 12 drives. This configuration consists of three 4x2.5-inch drive backplanes and requires three SAS signal cables. This configuration consists of one 8x2.5-inch drive backplane and one 4x2.5-inch drive backplane and requires three SAS signal cables.
Page 73: Backplane Configurations For 16 Drives
Backplane configurations for 16 drives The following illustrations show the supported backplane configurations to support 16 drives. This configuration consists of four 4x2.5-inch drive backplanes and requires four SAS signal cables. This configuration consists of one 8x2.5-inch drive backplane and two 4x2.5-inch drive backplanes and requires four SAS signal cables.
Page 74 This configuration consists of two 4x2.5-inch drive backplanes and one 8x1.8-inch drive backplane and requires four SAS signal cables. 20 21 22 23 Empty This configuration consists of one 8x2.5-inch drive backplane and one 8x1.8-inch drive backplane and requires four SAS signal cables. 20 21 22 23 Empty This configuration consists of two 8x1.8-inch drive backplanes and requires four...
Page 75: Backplane Configurations For 20 Drives
Backplane configurations for 20 drives The following illustrations show the supported drive backplane configurations to support 20 drives. This configuration consists of three 4x2.5-inch drive backplanes and one 8x1.8-inch drive backplane and requires five SAS signal cables. 28 29 30 31 This configuration consists of one 8x2.5-inch drive backplane, one 4x2.5-inch drive backplane, and one 8x1.8-inch drive backplane and requires five SAS signal cables.
Page 76: Backplane Configuration For 28 Drives
20 21 22 23 24 28 29 30 31 This configuration consists of three 8x1.8-inch drive backplanes and requires six SAS signal cables. Backplane configuration for 28 drives The following illustration shows the supported backplane configuration to support 28 drives. This configuration consists of one 4x2.5-inch drive backplane and three 8x1.8-inch drive backplanes and requires seven SAS signal cables.
Page 77: Connecting The Sas Cables
Connecting the SAS cables The following table provides information for connecting the SAS cables to the drive backplanes (BP) based on the backplane slot and supported drive backplane configurations: Table 14. Connecting the SAS cables to the drive backplanes (BP) based on the configurations Drive backplane BP 1 BP 2...
Page 78: Installing 2.5-Inch And 1.8-Inch Hot-Swap Drives
Installing 2.5-inch and 1.8-inch hot-swap drives To install a hot-swap SAS or SATA drive, complete the following steps. For information about installing drives, see “Installing drives” on page 51. Note: If you install only one drive, you must install it in drive bay 0. 1.
Page 79: Installing An Optional Cd/Dvd Drive
RAID operation and complete instructions for using the ServeRAID adapter. 6. If you are installing additional hot-swap drives, do so now. 7. Complete the additional steps in “Instructions for IBM Business Partners” on page 24. Installing an optional CD/DVD drive To install an optional CD/DVD drive, complete the following steps: 1.
Page 80 Note: If you are installing a drive that contains a laser, observe the following safety precaution. Statement 3 CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation.
Page 81: Installing A Pcie Riser-Card Assembly
9. Align the drive in the drive bay and slide the drive into the CD/DVD drive bay until the drive clicks into place. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 116. Installing a PCIe riser-card assembly For the location of the PCIe riser-card slot on the system board, see “System-board internal connectors”...
Page 82: Installing An Adapter
The server supports two optional Ethernet adapters that you can purchase: the IBM dual-port 10Gb SFP (fiber) Ethernet adapter and the IBM dual-port 10Gb-T (copper) Ethernet adapter. For more information, see Table 16 on page 68).
Page 83 RAID levels 5, 6, 50, and 60 support. For configuration information, see the documentation that comes with the adapter or the ServeRAID documentation at http://www.ibm.com/supportportal/. For more information about the supported adapters, see Table 16 on page 68. For more information about the supported RAID cache cards, see Table 17 on page 70.
Page 84: Supported Adapters
Note: When any of these three cache cards is installed on this adapter, you can enable the ServeRAID M5100 Series RAID 6 Upgrade for IBM System x (Features On Demand software RAID) to get RAID levels 6 and 60 support.
Page 85 Note: When any of these three cache cards is installed on this adapter, you can enable the ServeRAID M5100 Series RAID 6 Upgrade for IBM System x (Features On Demand software RAID) to get RAID levels 6 and 60 support.
Page 86: Supported Raid Cache Cards
To keep the SDRAM on this cache card in a self-refresh MB Cache/RAID 5 Upgrade cache card in the state, you can purchase and attach the optional for IBM System x (RAID cache optional SAS adapter ServeRAID M5100 Series Battery Kit for System x. card) connector on the v Provides RAID levels 5 and 50 upgrade support.
Page 87: Supported Features On Demand Software
Cache/RAID 5 Upgrade for IBM System x ServeRAID M5100 Series RAID v Provides RAID levels 6 and 60 support. 6 Upgrade for IBM System x ServeRAID M5100 Series v Accelerates solid-state drive RAID devices by reducing Performance Accelerator for the processing overhead that is associated with IBM System x (FoD FastPath) caching.
Page 88: Adapter Installation Instructions
Adapter installation instructions Note: v The instructions in this section apply to any supported adapter (for example, network adapters). v The server does not support any high-definition video-out connector or stereo connector on any add-on video adapter. To install an adapter, complete the following steps: 1.
Page 89: Installing The Serveraid M1115 Sas/Sata Controller
Port 0 ServeRAID M1115 adapter The ServeRAID M1115 SAS/SATA Controller for IBM System x adapter can be installed only in the PCIe slots listed in “Supported adapters” on page 68. The ServeRAID M1115 SAS/SATA controller provides RAID levels 0, 1, and 10. You can upgrade to RAID level 5 with the purchase of the optional RAID flash/cache adapters or software feature.
Page 90 Attention: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code. Note: v For additional information and notes about installing adapters, see “Installing an adapter”...
Page 91 If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 116. Chapter 2. Installing optional devices...
Page 92: Installing The Optional Serveraid M5110 Sas/Sata Controller
This adapter can be installed only in the PCIe slots listed in “Supported adapters” on page 68. For configuration information, see the ServeRAID documentation at http://www.ibm.com/supportportal/. Attention: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 93 8. Make sure that a full-height bracket is installed on the card. 9. Open the PCIe retention latch. 10. Align the adapter so that the keys align correctly with the connector on the riser card assembly. 11. Insert the SAS/SATA adapter into the connector on the riser card until it is firmly seated.
Page 94 If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 116. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
Page 95: Installing The Optional Serveraid M5120 Sas/Sata Controller
Release You can purchase an optional IBM ServeRAID M5120 SAS/SATA Controller for System x. This adapter can be installed only in the PCIe slots listed in “Supported adapters” on page 68. For configuration information, see the ServeRAID documentation at http://www.ibm.com/supportportal/.
Page 96 6. Touch the static-protective package that contains the adapter to any unpainted surface on the outside of the server; then, grasp the adapter by the top edge or upper corners of the adapter and remove it from the package. 7. If the RAID cache card is not already attached to the adapter, see “Installing a RAID cache card”...
Page 97: Installing The Ibm 6Gb Performance Optimized Host Bus Adapter
Port 1 Port 0 You can purchase an optional IBM 6 Gb Performance Optimized Host Bus Adapter. This solid-state drive controller provides no RAID support; however, it helps to provide optimized performance for applications that do not need RAID support.
Page 98 7. Use one of the following procedures: a. To install the adapter on the system board, complete the following steps: 1) Open the PCIe retention latch. 2) Remove the PCIe filler bracket from the slot in which you want to install the adapter.
Page 99 Adapter SAS signal connector SAS signal cable If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 116. Chapter 2. Installing optional devices...
Page 100: Installing A Raid Cache Card
Installing a RAID cache card The server supports optional RAID cache cards that you can install on the RAID cache card connector on the system board or on the RAID adapters to upgrade to RAID levels 5 and 50 support. See “Supported RAID cache cards” on page 70 for more information about the cache cards and which cache card is supported on the RAID adapters.
Page 101 RAID cache card Retention Adapter RAID cache card connector Retention bracket 11. Gently press down on the center of the cache card until it clicks into place on the connector and is firmly seated. 12. Route the battery cable or flash power module cable along the side of the chassis and through the SAS cable guide.
Page 102 13. Press the tray retention clip tab outward to release the retention clip that secures the batteries and flash power modules in the battery/flash power module trays (on the top of the USB/video assembly near the front of the server). Note: If the RAID cache card is installed in the connector on the system board, place the battery or flash power module in the battery/flash power module tray slot closest to drive bay 0.
Page 103: Installing A Raid Adapter Battery Or Flash Power Module
16. Reinstall the retention clip to secure the battery or flash power module in place. 17. Close the SAS cable guide cover. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 116. Installing a RAID adapter battery or flash power module When you install multiple RAID adapters that come with batteries or flash power modules, the batteries or flash power modules must be installed remotely to...
Page 104 8. Close the SAS cable guide cover. 9. Press the tray retention clip tab outward to release the retention clip that secure the batteries and flash power modules in the battery/flash power module trays (on the top of the USB/video assembly near the front of the server).
Page 105: Installing An Additional Microprocessor And Heat Sink
Do not mix four-core, six-core, and eight-core microprocessors in the same server. v The microprocessor options that IBM supports are limited by the capacity and capability of the server. Any additional microprocessor that you install must have the same specifications as the microprocessors that came with the server.
Page 106 Note: Removing the heat sink from the microprocessor destroys the even distribution of the thermal grease and requires replacing the thermal grease. v To order an additional optional microprocessor, contact your IBM marketing representative or authorized reseller. v When you order a microprocessor option kit, it comes with a microprocessor installation tool that you must use to install the microprocessor.
Page 107 Table 20. DIMM connectors associated with each microprocessor DIMM connectors associated with the Microprocessor Location microprocessor Microprocessor 1 System board 1 through 12 Microprocessor 2 System board 13 through 24 Microprocessor 3 Microprocessor and memory 25 through 36 expansion tray Microprocessor 4 Microprocessor and memory 37 through 48...
Page 108 c. Remove the plastic clamshell packaging that contains the new microprocessor. d. Carefully remove the microprocessor and installation tool from the package. e. Release the sides of the microprocessor protective cover on the bottom of the microprocessor and carefully remove the cover from the installation tool.
Page 109 Handle Installation tool Microprocessor h. Remove the microprocessor installation tool. i. If a microprocessor socket cover is installed over the microprocessor bracket frame, remove it and store the socket dust cover in a safe place. j. Carefully close the microprocessor release levers to the closed position to secure the microprocessor in the socket.
Page 110: Thermal Grease
d. Press down on the center of the heat sink, and then press firmly on the captive screws and tighten them, alternating between the screws in a figure-8 pattern as illustrated on the heat sink label until they are tightened. You can cause damage to the microprocessor if you tighten the screws on one side first, rather than rotating.
Page 111 v Read the “Installation guidelines” on page 33. v Read “Handling static-sensitive devices” on page 35. To replace damaged or contaminated thermal grease on the microprocessor and heat sink, complete the following steps: 1. Place the heat sink on a clean work surface. 2.
Page 112: Installing A 1400-Watt Or 900-Watt Hot-Swap Power Supply
110 V or 220 V input source, or by two 1400-watt power supplies fed from a 110 V source. v For the server to support two power supplies, you must install the optional IBM Power Interposer for Redundant Power option or the optional IBM Microprocessor and Memory Expansion Tray, if one is not installed in your model.
Page 113 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
Page 114 2) Grasp the handle on the rear of the power supply and slide the power supply forward into the power-supply bay (next to the spacer) until it clicks. Make sure that the power supply connects firmly into the power-supply connector 5.
Page 115: Installing The Power Interposer For Redundant Power Supply Card Assembly
Power header connectors The IBM Power Interposer for Redundant Power Supply option enables redundant power support when no microprocessor and memory expansion tray is installed. To install the optional power interposer card assembly, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines”...
Page 116: Installing A Usb Embedded Hypervisor Flash Device
If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 116. Installing a USB embedded hypervisor flash device To install a hypervisor flash device, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines”...
Page 117: Installing The 8X1.8-Inch Hot-Swap Drive Backplane Assembly
Installing the 8x1.8-inch hot-swap drive backplane assembly Note: v For more information about connecting the SAS signal cables to the drive backplane, see “Connecting the SAS cables” on page 61. v When you install a 8x1.8-inch drive backplane assembly, the drive IDs that are indicated on the server front bezel will no longer be valid.
Page 118 11. Connect the combination power/configuration cable end to the power and configuration connectors on the backplane assembly; then, connect the power connector on the other end of the cable to the backplane power connector on the system board. See the following cabling illustration. Note: You can connect the cables to the backplane before you install the backplane onto the cage or you can connect the cables after you install the backplane, if that is easier for you.
Page 119 13. Close the SAS cable guide cover. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 116. Chapter 2. Installing optional devices...
Page 120: Installing The 8X2.5-Inch Hot-Swap Drive Backplane
Installing the 8x2.5-inch hot-swap drive backplane SAS signal SAS signal connector connector Configuration SAS power connector connector Note: v For more information about connecting the SAS signal cables to the drive backplane, see “Connecting the SAS cables” on page 61). v You can install this drive backplane in backplane bays 1 and 2 or 3 and 4.
Page 121 configuration connector on the drive backplane. Connect the other power connector on the combination power/configuration cable to the power connector on the backplane. Note: You can connect the cables to the backplane before you install the backplane onto the cage, or you can connect the cables after you install the backplane, if that is easier for you.
Page 122 10. Connect the signal cables to the backplane assembly and route the cables through the SAS cable guide; then, connect the other end of the cables to the adapter or the system board. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
Page 123 11. Close the SAS cable guide cover. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 116. Chapter 2. Installing optional devices...
Page 124: Installing The 8X2.5-Inch Hot-Swap Drive Backplane With Controller Expander
Installing the 8x2.5-inch hot-swap drive backplane with controller expander Note: v For more information about the connecting the SAS cables to the drive backplane, see “Connecting the SAS cables” on page 61). v The right-angle SAS cables that come with the backplane only connects to the SAS connectors on the system board.
Page 125 7. If backplane filler panels are installed in the backplane bays in which you are installing the backplane, remove the backplane filler panels. 8. Connect the two 10x2-pin power connectors on the combination power/configuration cable to the backplane power connectors on the system board.
Page 126 10. Connect the two interposer cables (that are attached this backplane) to the signal connectors on the other backplane in this configuration. The shortest cable connects to the closest SAS signal connector on the other backplane. The longest cable connects to the farthest SAS signal connector on the other backplane.
Page 127 SAS signal cable connectors SAS signal cables SAS cable guide 12. Close the SAS cable guide cover. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 116. Chapter 2. Installing optional devices...
Page 128: Installing The 4X2.5-Inch Hot-Swap Drive Backplane
Installing the 4x2.5-inch hot-swap drive backplane Configuration SAS signal connector connector SAS power connector Note: v For more information about connecting the SAS signal cables to the drive backplane, see “Connecting the SAS cables” on page 61). v The right-angle SAS signal cables that come with the backplane only connect to the SAS signal cable connectors on the system board.
Page 129 9. Insert the backplane tabs into the slots on the bottom of the backplane cage and rotate the drive backplane assembly forward until the backplane locks in place. Chapter 2. Installing optional devices...
Page 130 Retention latch Drive backplane 10. Route the signal cables through the SAS cable guide and connect signal cables to the drive backplane assembly and to the adapter or the system board. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
Page 131 11. Close the SAS cable guide cover. If you have other devices to install or remove, do so now. Otherwise, go to “Completing the installation” on page 116. Chapter 2. Installing optional devices...
Page 132: Completing The Installation
8. Start the server. Confirm that is starts correctly and recognizes the newly installed devices, and make sure that no error LEDs are lit. 9. (IBM Business Partners only) Complete the additional steps in “Instructions for IBM Business Partners” on page 24.
Page 133: Replacing The Microprocessor Air Baffle
DIMM air baffle Replacing the microprocessor air baffle To install the microprocessor air baffle, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33. 2. Align the tabs on the air baffle behind the latches (front and rear latches) of the two DIMMs closest to the microprocessor (the DIMM on the left of the microprocessor and the DIMM on the right of the microprocessor);...
Page 134: Replacing The Microprocessor And Memory Expansion Tray Assembly
Replacing the microprocessor and memory expansion tray assembly To replace the microprocessor and memory expansion tray, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33. 2. Grasp the tray by the handles, and align the tabs on the sides of the microprocessor and memory expansion tray with the slots on the chassis wall, and lower the tray into the server.
Page 135: Replacing The Fan Cage Assembly
Replacing the fan cage assembly To replace the fan cage assembly, complete the following steps: 1. Make sure that no backplane cables or other cables are in the way before you install the fan cage assembly. 2. Align the tabs on the fan cage assembly with the slots on both sides of the chassis and lower it into the server.
Page 136: Connecting The Cables
2. Align the cover over the server (toward the rear of the server) until the cover edges slip into position over the chassis. Cover release latch Top cover 3. Slide the cover toward the front of the server until the cover starts to engage on the server;...
Page 137: Updating The Server Configuration
Slot 4, Slot 6, Slot 8, Systems-management USB 5 PCIe PCIe PCIe Power Power Ethernet connector USB 6 Gen 3 Gen 3 Gen 3 supply 1 connector (IMM2) Ethernet 2 Ethernet 1 Video Serial 10 Gb Slot 5, Slot 7, AC power LED (green) connector connector...
Page 138 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
Page 139: Chapter 3. Configuration Information And Instructions
The firmware for the server is periodically updated and is available for download on the IBM website. To check for the latest level of firmware, such as the UEFI firmware, device drivers, and integrated management module (IMM) firmware, go to http://www.ibm.com/support/fixcentral/.
Page 140: Configuring The Server
For more information about using this program, see “Using the Boot Manager” on page 134. v IBM ServerGuide Setup and Installation CD The ServerGuide program provides software-setup tools and installation tools that are designed for the server. Use this CD during the installation of the server to configure basic hardware features, such as an integrated SAS/SATA controller with RAID capabilities, and to simplify the installation of your operating system.
Page 141: Using The Serverguide Setup And Installation Cd
To download the free image, click IBM Service and Support Site. Note: Changes are made periodically to the IBM web site. The actual procedure might vary slightly from what is described in this document. The ServerGuide program requires a supported IBM server with an enabled startable (bootable) CD drive.
Page 142: Serverguide Features
When you use the ServerGuide Setup and Installation CD, you do not need setup diskettes. You can use the CD to configure any supported IBM server model. The setup program provides a list of tasks that are required to set up your server model.
Page 143: Typical Operating-System Installation
If you have already configured the server hardware and you are not using the ServerGuide program to install your operating system, you download operating-system installation instructions for the server from http:// www.ibm.com/supportportal/. Using the Setup utility Use the Unified Extensible Firmware Interface (UEFI) Setup utility to perform the...
Page 144: Starting The Setup Utility
The following choices are on the UEFI Setup utility main menu. Depending on the version of the UEFI firmware, some menu choices might differ slightly from these descriptions. For more information on UEFI-compliant firmware, go to http://www-947.ibm.com/systems/support/supportsite.wss/ docdisplay?lndocid=MIGR-5083207&brandind=5000008. v System Information Select this choice to view basic information about the server.
Page 145 redirection; enable or disable the integrated Ethernet controller, SAS/SATA controller, SATA optical drive channels, and PCI slots. If you disable a device, it cannot be configured, and the operating system will not be able to detect it (this is equivalent to disconnecting the device). –...
Page 146 Select this choice to enable or disable UEFI to interact with PCI mass storage devices that are non-UEFI compliant. - Infinite Boot Retry Select this choice to enable or disable the infinitely retry of the Legacy Boot. – System Security Select this choice to view or configure Trusted Platform Module (TPM) support.
Page 147 Select this choice to prevent the server from booting the operating system and displaying the POST event viewer when a severe error is detected during POST. – Storage Select this choice to view and manage RAID controller configurations. – Network Select this choice to view or configure the network device options, such as iSCSI, PXE, and network devices.
Page 148: Passwords
This choice is on the full and limited Setup utility menu. – Set Power-on Password Select this choice to set or change a power-on password. See “Power-on password” on page 133 for more information. – Clear Power-on Password Select this choice to clear the power-on password. –...
Page 149 Power-on password: If a power-on password is set, when you turn on the server, the system startup will not be completed until you type the power-on password. You can use any combination of 6 to 20 printable ASCII characters for the password. When a power-on password is set, you can enable the Unattended Start mode, in which the keyboard and mouse remain locked but the operating system can start.
Page 150: Using The Boot Manager
While the server is turned off, move switch 6 on the switch block SW7 to the On position to enable the power-on password override. You can then start the Setup utility and reset the power-on password. You do not have to return the switch to the previous position.
Page 151: The Updatexpress System Pack Installer
For additional information and to download the UpdateXpress System Pack Installer, go to the ToolsCenter for System x and BladeCenter at http://publib.boulder.ibm.com/ infocenter/toolsctr/v1r0/index.jsp and click UpdateXpress System Pack Installer. Using the integrated management module...
Page 152: Using The Remote Presence And Blue-Screen Capture Features
v Light path diagnostics LEDs indicators to report errors that occur with fans, power supplies, microprocessor, hard disk drives, and system errors. v Local firmware code flash update v Nonmaskable interrupt (NMI) detection, generation, and reporting. v Operating-system failure blue screen capture. v PCI configuration data.
Page 153: Obtaining The Imm Host Name
Obtaining the IMM host name If you are logging on to the IMM for the first time after installation, the IMM defaults to DHCP. If a DHCP server is not available, the IMM uses a static IP address of 192.168.70.125. The default IPv4 host name is “IMM-” (plus the last 12 characters on the IMM MAC address).
Page 154: Logging On To The Web Interface
Web and CLI interfaces. Using the embedded hypervisor The VMware ESXi embedded hypervisor software is available on the optional IBM USB flash device with embedded hypervisor. The USB flash device can be installed in USB connectors 3 and 4 on the system board (see “System-board internal connectors”...
Page 155: Configuring The Ethernet Controller
Channel over Ethernet (FCoE) and iSCSI storage protocols that is integrated in the integrated management module. For more information and instructions for activating the Features on Demand Ethernet software key, see the IBM Features on Demand User’s Guide. To download the document, go to http://www.ibm.com/ systems/x/fod/, log in, and click Help.
Page 156: Enabling Features On Demand Raid Software
6. Follow the instructions in the documentation for your RAID controller. IBM Advanced Settings Utility program The IBM Advanced Settings Utility (ASU) program is an alternative to the Setup utility for modifying UEFI settings. Use the ASU program online or out of band to modify UEFI settings from the command line without the need to restart the system to access the Setup utility.
Page 157: Updating Ibm Systems Director
Updating IBM Systems Director If you plan to use IBM Systems Director to manage the server, you must check for the latest applicable IBM Systems Director updates and interim fixes. Note: Changes are made periodically to the IBM website. The actual procedure might vary slightly from what is described in this document.
Page 158: Updating The Universal Unique Identifier (Uuid)
UEFI-based server. The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the IBM Web site. To download the ASU and update the UUID, complete the following steps.
Page 159 See the Advanced Settings Utility Users Guide for more details. You can access the ASU Users Guide from the IBM Web site. Note: Changes are made periodically to the IBM Web site. The actual procedure might vary slightly from what is described in this document.
Page 160: Updating The Dmi/Smbios Data
UEFI-based server. The ASU is an online tool that supports several operating systems. Make sure that you download the version for your operating system. You can download the ASU from the IBM Web site. To download the ASU and update the DMI, complete the following steps.
Page 161 Bootable media containing ASU (LAN or KCS, depending upon the bootable media) Note: IBM provides a method for building a bootable media. You can create a bootable media using the Bootable Media Creator (BoMC) application from the ToolsCenter Web site. In addition, the Windows and Linux based tool kits are also available to build a bootable media.
Page 162 IPMI driver be installed. Some operating systems have the IPMI driver installed by default. ASU provides the corresponding mapping layer. You can download the ASU from the IBM Web site. To download the Advanced Settings Utility Users Guide, complete the following steps.
Page 163 SYSTEM_PROD_DATA.SysEncloseAssetTag <asset_tag> --host <imm_ip> v Bootable media: You can also build a bootable media using the applications available through the ToolsCenter Web site at http://www.ibm.com/support/entry/portal/ docdisplay?brand=5000008&lndocid=TOOL-CENTER. From the IBM ToolsCenter page, scroll down for the available tools. 5. Restart the server.
Page 164 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
Page 165: Chapter 4. Troubleshooting
Diagnosing a problem Before you contact IBM or an approved warranty service provider, follow these procedures in the order in which they are presented to diagnose a problem with your server.
Page 166 UpdateXpress System Pack contains an integration-tested bundle of online firmware and device-driver updates for your server. In addition, you can use IBM ToolsCenter Bootable Media Creator to create bootable media that is suitable for applying firmware updates and running preboot diagnostics.
Page 167: Undocumented Problems
Service bulletins IBM continually updates the support website with the latest tips and techniques that you can use to solve problem that you might have with the IBM System x3750 M4 server. To find service bulletins that are available for the IBM System x3750 M4 server, go to http://www.ibm.com/supportportal/ and search for 8722 or 8733, and retain.
Page 168: Checkout Procedure
Read the safety information that begins on page “Safety” on page vii. v IBM Dynamic System Analysis (DSA) provides the primary methods of testing the major components of the server, such as the system board, Ethernet controller, keyboard, mouse (pointing device), serial ports, and hard disk drives.
Page 169: Performing The Checkout Procedure
Check the power supply LEDs (see “Power-supply LEDs” on page 164). b. Turn off the server and all external devices. c. Check all internal and external devices for compatibility at http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/. d. Check all cables and power cords. e. Set all display controls to the middle positions.
Page 170: Diagnostic Tools
Integrated Management Module II User's Guide at http://www.ibm.com/ support/entry/portal/docdisplay?lndocid=MIGR-5089484.. v IBM Dynamic System Analysis Two editions of IBM Dynamic System Analysis (DSA) are available for diagnosing problems, DSA Portable and DSA Preboot: – DSA Portable DSA Portable collects and analyzes system information to aid in diagnosing server problems.
Page 171 (IMM) event log (as the ASM event log), and the operating-system event logs. You can send the DSA log as a file to IBM Support (when requested by IBM Support) or view the information as a text file or HTML file.
Page 172: Light Path Diagnostics
Light path diagnostics Light path diagnostics is a system of LEDs on various external and internal components of the server that leads you to the failed component. When an error occurs, LEDs are lit along the path of the front panel, the light path diagnostics panel, then on the failed component.
Page 173 Light Path Diagnostics Note any LEDs that are lit, and then slide the light path diagnostics panel back into the server. v Remind button: Press this button to place the system-error LED on the front information panel into Remind mode. By placing the system-error LED indicator in Remind mode, you acknowledge that you are aware of the last failure but will not take immediate action to correct the problem.
Page 174 The following illustration shows the LEDs and connectors on the system board. The following illustration shows the LEDs on the optional microprocessor and memory expansion tray. Microprocessor 4 Microprocessor and memory error LED expansion board DIMMs DIMMs error LED 43-48 31-42 error LEDs error LEDs...
Page 175: Light Path Diagnostics Leds
Table 21. Microprocessor and memory expansion tray LEDs LEDs Description Light path power LED When this LED is lit, it indicates that the capacitor on the microprocessor and memory expansion tray has sufficient power to light the error LEDs. Microprocessor and memory expansion tray When this LED is lit, it indicates that the board error LED microprocessor and memory expansion tray...
Page 176 Table 22. Light path diagnostics panel LEDs (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing", to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 177 Table 22. Light path diagnostics panel LEDs (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing", to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 178 Table 22. Light path diagnostics panel LEDs (continued) v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 3, "Parts listing", to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 179 4. If the error remains, replace the following components in the order listed, restarting the server after each: a. Replace the hard disk drive. b. Replace the hard disk drive backplane. 5. If the problem remains, go to http://www.ibm.com/systems/ support/supportsite.wss/docdisplay?brandind=5000008 &lndocid=SERV-CALL. Chapter 4. Troubleshooting...
Page 180: Power-Supply Leds
Power-supply LEDs The following minimum configuration is required for the AC LED on the power supply to be lit: v Power supply v Power cord v Appropriate input power from the power source The following minimum configuration is required for the server to start: v One microprocessor in microprocessor socket 1 v One 4GB DIMM in a DIMM connector that is associated with microprocessor socket 1 on the system board...
Page 181: Fan Leds
Power-supply LEDs Error Description Action Notes Faulty power-supply Replace the power supply. The system is off: The The server is system is connected to functioning ac power. correctly. The system is on: Typically indicates a 1. Reseat the power supply. Power-supply not fully power-supply is not 2.
Page 182: Event Logs
PCI slot 3 error LED PCI slot 2 error LED PCI slot 1 error LED PCI slot 1 PCI slot 3 PCI slot 2 Event logs Error codes and messages are displayed in the following types of event logs: v POST event log: This log contains the most recent error codes and messages that were generated during POST.
Page 183: Viewing Event Logs Through The Setup Utility
You can view the DSA event log through the DSA program (see “Viewing event logs without restarting the server”). For more information about DSA and DSA messages, see “IBM Dynamic System Analysis” on page 169 and Appendix C, “DSA messages,” on page 321.
Page 184 Run DSA Portable to view the diagnostic event log (requires IPMI driver) or create an output file that you can send to IBM service and support (using ftp or local copy). v Use IPMItool to view the system-event log (requires IPMI driver).
Page 185: Clearing The Error Logs
If POST detects a problem, an error message is sent to the POST event log, see “Event logs” on page 166 for more information. IBM Dynamic System Analysis IBM Dynamic System Analysis (DSA) collects and analyzes system information to aid in diagnosing server problems. DSA collects the following information about the server:...
Page 186: Dsa Editions
It is provided in the flash memory on the server, or you can create a bootable media such as a CD, DVD, ISO, USB, or PXE using the IBM ToolsCenter Bootable Media Creator (BoMC). For more details, see the BoMC User Guide at http://www.ibm.com/systems/support/supportsite.wss/...
Page 187: Running The Dsa Preboot Diagnostic Programs
&lndocid=SERV-DSA. Running the DSA Preboot diagnostic programs Note: The DSA memory test might take up to 30 minutes to run. If the problem is not a memory problem, skip the memory test.
Page 188: Viewing The Test Log Results And Transferring The Dsa Collection
If you are running the DSA interactive menu (CLI), type :x to exit the Execute Tests menu; then, select completed tests to view the results. You can also send the DSA error log to IBM support to aid in diagnosing the server problems.
Page 189: Troubleshooting By Symptom
LEDs (see “Light path diagnostics” on page 156). 2. Remove the software or device that you just added. 3. Run IBM Dynamic System Analysis (DSA) to determine whether the server is running correctly (for information about using DSA, see Appendix C, “DSA messages,”...
Page 190: Hypervisor Problems
v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 191: General Problems
General problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 192 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 193 v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 194: Intermittent Problems
Appendix C, “DSA messages,” on page 321. 3. If the reset occurs after the operating system starts, disable any automatic server restart (ASR) utilities, such as the IBM Automatic Server Restart IPMI Application for Windows, or any ASR devices that are be installed.
Page 195 If an action step is preceded by “(Trained service technician only),” that step must be performed only by a Trained service technician. Symptom Action The mouse or pointing device 1. See http://www.ibm.com/systems/info/x86servers/serverproven/compat/ does not work. us/ for information about mouse compatibility. 2. Make sure that: v The mouse or pointing-device cable is securely connected to the server.
Page 196: Keyboard, Mouse, Or Pointing-Device Problems 178 Memory Problems
If a DIMM was disabled by the user or by POST, run the Setup utility and enable the DIMM. 5. Run memory diagnostics (see “IBM Dynamic System Analysis” on page 169). If an error is detected, follow the steps to correct the error.
Page 197: Microprocessor Problems
Monitor and video problems Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the documentation that comes with the monitor for instructions for testing and adjusting the monitor. If you cannot diagnose the problem, call for service.
Page 198 76 mm (3 in.). b. Non-IBM monitor cables might cause unpredictable problems. 2. If the server is attached to a KVM switch, bypass the KVM switch to eliminate it as a possible cause of the problem; connect the monitor cable to the correct connector on the rear of the server.
Page 199: Optional-Device Problems
2. Make sure that: work. v Device is installed in the correct port. v The device is designed for the server (see http://www.ibm.com/systems/ info/x86servers/serverproven/compat/us/). v You followed the installation instructions that came with the device and the device is installed correctly.
Page 200: Power Problems
Power problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 201: Serial-Device Problems
Installation CD will not start. startable (bootable) CD or DVD drive. See the readme file that is part of the ISO image at http://www-947.ibm.com/systems/support/supportsite.wss/ docdisplay?brandind=5000008&lndocid=TOOL-CENTER. 2. Make sure that you burned the CD or DVD from an image (do not burn the CD or DVD ISO file as a data disk) 3.
Page 202: Software Problems
The server has the minimum amount of memory that is needed to run the software. For memory requirements, see the information that is provided with the software. v The operating system is on the ServerProven list (see http://www.ibm.com/ systems/info/x86servers/serverproven/compat/us/) and supported by your hardware.
Page 203: Universal Serial Bus (Usb) Port Problems
Universal Serial Bus (USB) port problems v Follow the suggested actions in the order in which they are listed in the Action column until the problem is solved. v See Chapter 5, “Parts listing, System x3750 M4 Types 8722 and 8733,” on page 195 to determine which components are customer replaceable units (CRU) and which components are field replaceable units (FRU).
Page 204: Solving Ethernet Controller Problems
Solving Ethernet controller problems The method that you use to test the Ethernet controller depends on which operating system you are using. See the operating-system documentation for information about Ethernet controllers, and see the Ethernet controller device-driver readme file. Try the following procedures: v Make sure that the correct device drivers, which come with the server are installed and that they are at the latest level.
Page 205: Solving Undetermined Problems
Turn on the server and reconfigure it each time. v Any external devices. v Surge-suppressor device (on the server). v Printer, mouse, and non-IBM devices. v Each adapter. v Hard disk drives. v Memory modules. The minimum configuration requirement is one 4GB DIMM in slot 1.
Page 206 Diagnostic program type and version level v Setup utility settings v Operating-system control-file setup See Appendix E, “Getting help and technical assistance,” on page 657 for information about calling IBM for service. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
Page 207: Recovering The Server Firmware (Uefi Update Failure)
Note: You can obtain a server update package from one of the following sources: v Download the server firmware update from the World Wide Web. v Contact your IBM service representative. To download the server firmware update package from the World Wide Web, go to http://www.ibm.com/supportportal/.
Page 208 5. Reinstall the server cover; then, reconnect all power cords. 6. Restart the server. The power-on self-test (POST) starts. 7. Boot the server to an operating system that is supported by the IBM Flash UEFI Update package that you downloaded.
Page 209: Automated Boot Recovery (Abr)
4. At the firmware splash screen, press F3 when prompted to restore to the primary bank. The server boots from the primary bank. Out-of-band method: See the IMM2 documentation (Integrated Management Module II User's Guide) at http://www.ibm.com/support/entry/portal/ docdisplay?lndocid=MIGR-5089484. For more information about UEFI-compliant firmware, go to http:// www.ibm.com/systems/support/supportsite.wss/docdisplay?lndocid=MIGR-...
Page 210 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
Page 211: Chapter 5. Parts Listing, System X3750 M4 Types 8722 And 8733
– Tier 2 customer replaceable unit (CRU): You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 212 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
Page 213 The following table lists the part numbers for the server replaceable components. Table 24. Parts listing, Types 8722 and 8733 CRU part CRU part number (Tier number (Tier FRU part Index Description number Memory, 4 GB (1.5 V), PC3-12800 CL11 DDR3 ECC 1600 49Y1561 MHz RDIMM Memory, 4 GB (1.35 V), PC3L-10600 CL9 DDR3 ECC 1333...
Page 214 USB/video bracket/tray/cable assembly (all models) 46C9735 Fan, hot-swap 60 mm 46C9727 Microprocessor and memory expansion tray assembly 81Y3703 Ethernet adapter, IBM Dual-port 10Gb SFP+ (all models) 81Y5398 Ethernet adapter, IBM Dual-port 10Gb-T (all models 81Y5397 ServeRAID M1115 SAS/SATA Controller 81Y4449...
Page 215 Table 24. Parts listing, Types 8722 and 8733 (continued) CRU part CRU part number (Tier number (Tier FRU part Index Description number ServeRAID M5100 Series 512MB Flash/RAID 5 Adapter 81Y4488 ServeRAID M5100 Series 1GB Flash/RAID 5 Adapter 81Y4580 USB key, memory flash 2GB (USB flash device with 42D0545 embedded hypervisor software) Cable, operator information panel (all models)
Page 216: Consumable Parts
Consumable parts Consumable parts are not covered by the IBM Statement of Limited Warranty. The following consumable parts are available for purchase from the retail store. Table 25. Consumable parts, Type 8722 and 8733 Index Description Part number ServeRAID M5100 Series Battery Kit...
Page 217 DVD retention bracket DVD spacer To order a structural part, complete the following steps: Note: Changes are made periodically to the IBM website. The actual procedure might vary slightly from what is described in this document. 1. Go to http://www.ibm.com.
Page 218: Power Cords
Power cords For your safety, a power cord with a grounded attachment plug is provided to use with this product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet. Power cords for this product that are used in the United States and Canada are listed by Underwriter's Laboratories (UL) and certified by the Canadian Standards Association (CSA).
Page 219 Power cord part number Used in these countries and regions 39M5144 Bangladesh, Lesotho, Macao, Maldives, Namibia, Nepal, Pakistan, Samoa, South Africa, Sri Lanka, Swaziland, Uganda 39M5151 Abu Dhabi, Bahrain, Botswana, Brunei Darussalam, Channel Islands, China (Hong Kong S.A.R.), Cyprus, Dominica, Gambia, Ghana, Grenada, Iraq, Ireland, Jordan, Kenya, Kuwait, Liberia, Malawi, Malaysia, Malta, Myanmar (Burma), Nigeria, Oman, Polynesia, Qatar, Saint Kitts and Nevis, Saint Lucia, Saint Vincent...
Page 220 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
Page 221: Chapter 6. Removing And Replacing Components
Replaceable components are of three types: v Tier 1 customer replaceable unit (CRU): Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. v Tier 2 customer replaceable unit (CRU): You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server.
Page 222: Removing And Replacing Structural Parts
Removing and replacing structural parts Replacement of structural parts is your responsibility. If IBM installs a structural part at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware. Removing the server top cover To remove the server top cover, complete the following steps: 1.
Page 223: Replacing The Server Top Cover
Replacing the server top cover To install the server cover, complete the following steps: 1. Make sure that all cables, adapters, and other components are installed and seated correctly and that you have not left loose tools or parts inside the server. Also, make sure that all internal cables are correctly routed.
Page 224: Replacing The Bezel
Bezel screws Bezel Tabs Tabs 5. Pull the top of the bezel out slightly; then, rotate it downward until the tabs on the bottom of the bezel disengages from the chassis and set it aside. Replacing the bezel To install the bezel, complete the following steps: 1.
Page 225: Removing And Replacing Tier 1 Crus
Removing and replacing Tier 1 CRUs Replacement of Tier 1 CRUs is your responsibility. If IBM installs a Tier 1 CRU at your request, you will be charged for the installation. The illustrations in this document might differ slightly from your hardware.
Page 226: Replacing The Microprocessor Air Baffle
Replacing the microprocessor air baffle To install the microprocessor air baffle, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33. 2. Align the tabs air baffle behind the latches (front and rear latches) of the two DIMMs closest to the microprocessor (DIMM on the left and DIMM on the right of the microprocessor);...
Page 227: Replacing The Dimm Air Baffle
4. Lift the DIMM air baffle from the server. DIMM air baffle Attention: For proper cooling and airflow, replace the air baffle before you turn on the server. Operating the server with an air baffle removed might damage server components. Replacing the DIMM air baffle To install the DIMM air baffle, complete the following steps: 1.
Page 228: Removing An Adapter
2. Align the tabs on the sides of the DIMM air baffle with the slots on the sides of the chassis wall and lower the DIMM air baffle into the server. DIMM air baffle 3. Reinstall the cover (see “Replacing the server top cover” on page 207). 4.
Page 229: Replacing An Adapter
a. Grasp the riser-card assembly by the blue touch points and pull it out of the PCIe riser-card connector on the system board. b. Disconnect any cables (including external cables) from the adapter. c. Lift up the adapter retention latch that secures the adapter. d.
Page 230 d. Press the edge of the connector on the adapter firmly into the connector on the system board. Make sure that the adapter snaps into connector securely. Attention: When you install an adapter, make sure that the adapter is correctly seated on the system board before you turn on the server. An incorrectly seated adapter might cause damage to the system board or the adapter.
Page 231: Removing 2.5-Inch And 1.8-Inch Hot-Swap Drives
Removing 2.5-inch and 1.8-inch hot-swap drives To remove a hot-swap drive, complete the following steps. Attention: v To avoid damage to the drive connectors, make sure that the server cover is in place and fully closed whenever you install or remove a drive. v To make sure that there is adequate system cooling, do not operate the server for more than 2 minutes without either a drive or a filler panel installed in each bay.
Page 232: Replacing 2.5-Inch And 1.8-Inch Hot-Swap Drives
The following notes describe the type of drives that the server supports and other information that you must consider when you install a drive. For a list of supported drives, see http://www.ibm.com/servers/eserver/serverproven/ compat/us/. v Locate the documentation that comes with the drive and follow those instructions in addition to the instructions in this chapter.
Page 233: Removing A Cd/Dvd Drive
c. Gently push the drive-tray assembly into the bay until the drive stops. d. Rotate the drive-tray handle to the closed (locked) position. 4. Installing a 1.8-inch hot-swap drive: a. Insert the drive into the drive bay with the label side of the drive facing the right side of the server.
Page 234: Replacing A Cd/Dvd Drive
The following notes describe the type of drives that the server supports and other information that you must consider when you install a CD/DVD drive. For a list of supported drives, see http://www.ibm.com/servers/eserver/serverproven/ compat/us/. v Locate the documentation that comes with the drive and follow those instructions in addition to the instructions in this chapter.
Page 235 CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation. There are no serviceable parts inside the device.
Page 236: Removing The Cd/Dvd Cable
CD/DVD-ROM drive 5. Reconnect the power cord and any cables that you removed. 6. Replace the server cover and slide the serve back into the rack. 7. Turn on the peripheral devices and the server. Removing the CD/DVD cable To remove the CD/DVD cable, complete the following steps: 1.
Page 237: Replacing The Cd/Dvd Cable
8. If you are instructed to return the CD/DVD cable, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the CD/DVD cable To install the CD/DVD cable, complete the following cable: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines”...
Page 238 5. Slide the CD/DVD back into the server. 6. Reinstall the fan cage assembly (see “Replacing the fan cage assembly” on page 246). 7. Replace the cover (see “Replacing the server top cover” on page 207). 8. Slide the server into the rack. 9.
Page 239: Removing A Memory Module
Removing a memory module To remove a dual inline memory module (DIMM), complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33. 2. Turn off the server (see “Turning off the server” on page 21) and all attached peripheral devices.
Page 240: Replacing A Memory Module
Replacing a memory module The following illustration shows the location of the DIMM connectors on the system board. DIMM 1 DIMM 2 DIMM 24 DIMM 3 DIMM 23 DIMM 4 DIMM 22 DIMM 5 DIMM 21 DIMM 6 DIMM 20 DIMM 19 DIMM 7 DIMM 18...
Page 241 Confirm that the server supports the DIMM that you are installing, see http://www.ibm.com/systems/info/x86servers/serverproven/compat/us/. To install a DIMM, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33.
Page 242: Removing The Serveraid M1115 Sas/Sata Controller For System X
See “Supported adapters” on page 68 and Table 15 on page 67 for more information. For configuration information, see the ServeRAID documentation at http://www.ibm.com/supportportal/. Attention: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 243 4. Insert the SAS/SATA adapter into the connector on the riser-card until it is firmly seated. Attention: Incomplete insertion might cause damage to the server or the adapter. 5. Reinstall the cable to the RAID cache card, if it was removed (see “Replacing a RAID cache card”...
Page 244: Removing The Serveraid M5110 Sas/Sata Controller For System X
See “Supported adapters” on page 68 and Table 15 on page 67 for more information. For configuration information, see the ServeRAID documentation at http://www.ibm.com/supportportal/. Attention: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 245 6. Reinstall the riser-card assembly into the system board. 7. Reconnect cables to the adapter. 8. Replace the cover (see “Replacing the server top cover” on page 207). 9. Slide the server in the rack. 10. Reconnect the power cord and any cables that you removed. 11.
Page 246: Removing The Serveraid M5120 Sas/Sata Controller For System X
See “Supported adapters” on page 68 and Table 15 on page 67 for more information. For configuration information, see the ServeRAID documentation at http://www.ibm.com/supportportal/. Attention: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 247 2. Touch the static-protective package that contains the new ServeRAID M5120 SAS/SATA adapter to any unpainted surface on the outside of the server; then, grasp the adapter by the top edge or upper corners of the adapter and remove it from the package. 3.
Page 248 d. Reinstall the riser-card assembly onto the system board. e. Reconnect the cables to the adapter and to the cache card. 5. Replace the cover (see “Replacing the server top cover” on page 207n). 6. Slide the server in the rack. 7.
Page 249: Removing The Ibm 6Gb Performance Optimized Host Bus Adapter
Note: For additional information and notes about installing adapters, see “Installing an adapter” on page 66. You can purchase the optional IBM 6Gb Performance Optimized Host Bus Adapter. This solid state driver controller provides no RAID support; however, it helps to provide optimized performance for applications that do not need RAID support.
Page 250 a. Align the adapter so that the keys align correctly with the connector on the system board. b. Insert the adapter into the connector on the system board until it is firmly seated. Attention: Make sure that the adapter is seated correctly. Incomplete insertion might cause damage to the system board or the adapter.
Page 251 Adapter SAS signal connector SAS signal cable 5. Replace the cover (see “Replacing the server top cover” on page 207). 6. Slide the server in the rack. 7. Reconnect the power cord and any cables that you removed. 8. Turn on the peripheral devices and the server. Chapter 6.
Page 252: Removing A Usb Embedded Hypervisor Flash Device
Removing a USB embedded hypervisor flash device To remove a USB embedded hypervisor flash device, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33. 2. Turn off the server (see “Turning off the server” on page 21) and all attached peripheral devices.
Page 253: Replacing A Usb Embedded Hypervisor Flash Device
Replacing a USB embedded hypervisor flash device To install a USB hypervisor flash device, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33. 2. Align the USB flash device with the connector on the system board and push it into the connector until it is firmly seated.
Page 254: Removing A 1400-Watt Or 900-Watt Hot-Swap Power Supply
Removing a 1400-watt or 900-watt hot-swap power supply When you remove or install a hot-swap power supply, observe the following precautions. Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
Page 255 4. Removing a 1400-watt hot-swap power supply. a. Press and hold the orange release tab to the left. Grasp the handle and pull the power supply out of the server. 1400-watt power supply Power supply release tab b. Set the power supply aside. c.
Page 256: Replacing A 1400-Watt Or 900-Watt Hot-Swap Power Supply
110 V power source, redundancy is available only for a limited configuration. v The optional IBM Power Interposer for Redundant Power Option kit or the IBM Microprocessor and Memory Expansion Tray must be installed in the server to support two power supplies, if one is not installed in your model.
Page 257 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
Page 258 1400-watt power supply Power supply release tab b. Make sure that the power supply connects firmly into the power-supply connector. c. Go to step 6. 5. Replacing a 900-watt hot-swap power supply. a. Facing the rear of the server, insert the power supply spacer against the wall on the left side of the power supply bay, if you removed it.
Page 259: Removing A Hot-Swap Fan Assembly
9. Turn on the peripheral devices and the server. 10. Make sure that the ac power LED and the dc power LED on the power supply are lit, indicating that the power supply is being supplied to the power supply through the power cord. During normal operation, both ac and dc power LEDs are lit.
Page 260: Replacing A Hot-Swap Fan Assembly
Replacing a hot-swap fan assembly The server comes standard with six speed-controlled hot-swap cooling fans. Attention: To ensure proper operation, replace a failed hot-swap fan within 30 seconds. To install or replace a hot-swap fan, complete the following steps: 1. Touch the static-protective package that contains the new fan to any unpainted metal surface on the server.
Page 261: Removing The Fan Cage Assembly
Removing the fan cage assembly To remove the fan cage assembly, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33. 2. Turn off the server (see “Turning off the server” on page 21) and all attached peripheral devices.
Page 262: Replacing The Fan Cage Assembly
Replacing the fan cage assembly To replace the fan cage assembly, complete the following steps: 1. Align the tabs on the fan cage assembly with the slots on both sides of the chassis and lower it into the server. Release latch Fan cage assembly...
Page 263: Removing The Ibm Dual-Port 10Gb-T (Copper) Ethernet Adapter Or The Ibm Dual-Port 10Gb Sfp+ (Fibre) Ethernet Adapter
Removing the IBM Dual-port 10Gb-T (copper) Ethernet Adapter or the IBM Dual-port 10Gb SFP+ (fibre) Ethernet Adapter To remove the IBM Dual-port 10Gb SFP+ (fibre) Ethernet Adapter or the IBM Dual-port 10Gb-T (copper) Ethernet Adapter, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines”...
Page 264 Dual-port 10Gb SFP+ (fibre) Ethernet adapter To replace a IBM Dual-port 10 Gb-T (copper) Ethernet Adapter or the IBM Dual-port 10 Gb SFP+ (fibre) Ethernet Adapter, complete the following steps: Note: The illustration in this document might differ slightly from your hardware.
Page 265: Removing A Raid Battery Or Flash Power Module
Attention: When you install an adapter, make sure that the adapter is correctly seated on the system board connector before you turn on the server. An incorrectly seated adapter might cause damage to the system board or the adapter. 4. Close the adapter retention latch. 5.
Page 266: Replacing A Raid Battery Or Flash Power Module
Replacing a RAID battery or flash power module When you install any RAID adapter that comes with batteries or flash power modules, they must be installed remotely in the server to prevent them from overheating. The batteries or flash power modules must be installed in the trays on top of the USB/video assembly (above the operator information panel).
Page 267 RAID cache card Release RAID cache card connector c. Disconnect the battery cable or flash power module cable from the cache card. d. Press the black retention clip toward the front of the server and lift the cache card out of the server and set it aside. e.
Page 268: Replacing A Raid Cache Card
Replacing a RAID cache card Note: For additional information and notes about installing adapters, see “Installing an adapter” on page 66. To replace an RAID cache card, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines”...
Page 269: Removing The System Battery
The following notes describe information that you must consider when replacing the battery: v IBM has designed this product with your safety in mind. The lithium battery must be handled correctly to avoid possible danger. If you replace the battery, you must adhere to the following instructions.
Page 270 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 271 Force NMI button CMOS battery 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33. 2. Turn off the server (see “Turning off the server” on page 21) and all attached peripheral devices.
Page 272: Replacing The System Battery
Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 273 Force NMI button CMOS battery 1. Follow any special handling and installation instructions that come with the replacement battery. 2. Insert the new battery: a. Position the battery so that the positive (+) symbol is facing you. b. Place the battery into its socket, and press the battery press the battery toward the housing until it clicks into place.
Page 274: Removing A Pci Riser-Card Assembly
6. Reconnect the external cables; then, reconnect the power cords and turn on the peripheral devices and the server. Note: You must wait approximately 10 seconds after you connect the server to input power before the power-on button becomes active. 7.
Page 275: Replacing A Pci Riser-Card Assembly
Replacing a PCI riser-card assembly To replace a PCI riser-card assembly, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and the “Installation guidelines” on page 33. 2. Install the adapter in the new PCI riser-card assembly (see “Replacing an adapter”...
Page 276: Removing The Operator Information Panel Assembly
Removing the operator information panel assembly To remove the operator information panel, complete the following steps. 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33. 2. Turn off the server (see “Turning off the server” on page 21) and all attached peripheral devices.
Page 277: Replacing The Operator Information Panel Assembly
Replacing the operator information panel assembly To install the operator information panel, complete the following steps. 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33. 2. From the front of the server, align the panel with the slot and slide the operator information panel into the server until it clicks into place.
Page 278: Removing And Replacing Tier 2 Crus
Removing and replacing Tier 2 CRUs You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service that is designated for your server. The illustrations in this document might differ slightly from your hardware.
Page 279: Replacing The Usb/Video Tray Assembly
Replacing the USB/video tray assembly To replace the USB/video tray assembly, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33. 2. From inside the server, align the USB/video tray assembly with the slot in the server and insert the pin on the side of the tray assembly into the pin hole on the side of the slot for the tray assembly;...
Page 280: Removing The Power Interposer For Redundant Power Supply Card Assembly
Removing the power interposer for redundant power supply card assembly To remove the power interposer for redundant power supply card assembly, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33. 2.
Page 281: Removing The 4X2.5-Inch Hot-Swap Drive Backplanes
6. Reconnect the power cords and any cables that you removed. 7. Turn on the peripheral devices and the server. Removing the 4x2.5-inch hot-swap drive backplanes To remove the 2.5-inch hot-swap drive backplanes, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines”...
Page 282 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33. 2. Align the tabs on the bottom of the drive backplane with the slots on the bottom of the backplane cage. 3.
Page 283: Removing The 8X1.8-Inch Hot-Swap Drive Backplane Assembly
Removing the 8x1.8-inch hot-swap drive backplane assembly To remove the 8x1.8-inch hot-swap drive backplane assembly, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33. 2. Turn off the server (see “Turning off the server” on page 21) and all attached peripheral devices.
Page 284: Replacing The 8X1.8-Inch Hot-Swap Drive Backplane Assembly
Replacing the 8x1.8-inch hot-swap drive backplane assembly To replace the 8x1.8-inch hot-swap drive backplane assembly, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33. 2. Align the drive backplane assembly with the drive-bay slots in which you want to install the assembly.
Page 285 Backplane power connector Backplane power/ configuration cable 5. Reinstall the drives that you removed from the old assembly into the new drive backplane assembly (see “Replacing 2.5-inch and 1.8-inch hot-swap drives” on page 216). 6. Install the drive filler panel. 7.
Page 286: Removing The 8X2.5-Inch Drive Backplane With Controller Expander
Removing the 8x2.5-inch drive backplane with controller expander To remove 8x2.5-inch drive backplane with controller expander, complete the following steps: 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33. 2. Turn off the server (see “Turning off the server” on page 21) and all attached peripheral devices.
Page 287: Replacing The 8X2.5-Inch Drive Backplane With Controller Expander
12. If you are instructed to return the drive backplane, follow all packaging instructions, and use any packaging materials for shipping that are supplied to you. Replacing the 8x2.5-inch drive backplane with controller expander To install the 8x2.5-inch drive backplane with controller expander, complete the following steps: 1.
Page 288: Removing And Replacing Frus
8. Reinstall the fan cage assembly (see “Replacing the fan cage assembly” on page 246). 9. Reinstall the drives and filler panels. 10. Install the cover (see “Replacing the server top cover” on page 207). 11. Slide the server in the rack. 12.
Page 289 c. Gently lift the heat sink from the microprocessor. Attention: Do not use any tools or sharp objects to lift the release levers on the microprocessor socket. Doing so might result in permanent damage to the system board. 9. After removal, place the heat sink on its side on a clean, flat surface. 10.
Page 290: Replacing A Microprocessor And Heat Sink
b. Align the holes on the installation tool with the screws on the microprocessor bracket, then lower the microprocessor installation tool down over the microprocessor. The installation tool rests flush on the socket only if it is aligned correctly. c. Twist the handle on the installation tool clockwise and lift the microprocessor out of the socket.
Page 291 See http://www.ibm.com/ systems/info/x86servers/serverproven/compat/us/ for a list of supported microprocessors. 1. Read the safety information that begins on page “Safety” on page vii and “Installation guidelines” on page 33. 2. Install the microprocessor: a. Remove the plastic clamshell packaging that contains the new microprocessor kit.
Page 292 e. Twist the handle on the microprocessor tool counterclockwise to insert the microprocessor into the socket. The microprocessor rests flush on the socket only if it is properly installed. Note: v Do not press the microprocessor into the socket. v Make sure that the microprocessor is oriented and aligned correctly in the socket before you close the microprocessor bracket frame.
Page 293 f. Press down on the center of the heat sink, then press firmly on the captive screws and tighten them, alternating between the screws in a figure-8 pattern as illustrated on the heat sink label until they are tightened. You can cause damage to the microprocessor if you tighten the screws on one side first, rather than rotating.
Page 294: Removing The Microprocessor And Memory Expansion Tray Assembly
4. Use a clean area of the cleaning pad to wipe the thermal grease from the microprocessor; then, dispose of the cleaning pad after all of the thermal grease is removed. 0.02 mL of thermal grease Microprocessor 5. Use the thermal-grease syringe to place 9 uniformly spaced dots of 0.02 mL each on the top of the microprocessor.
Page 295: Replacing The Microprocessor And Memory Expansion Tray Assembly
Tray handle Microprocessor and memory expansion tray Power supply 2 10. Grasp both handles (front and rear) and lift the tray assemble from the server and set it on a flat surface to avoid damaging the connector pins on the bottom of the tray.
Page 296: Removing The System Board
Tray handle Microprocessor and memory expansion tray Power supply 2 3. Reinstall the DIMMs and heat sinks (see “Replacing a memory module” on page 224 and “Replacing a microprocessor and heat sink” on page 274). 4. Reinstall the microprocessor air baffles, if you removed them earlier. 5.
Page 297 212). 17. Remove the 10 Gb Ethernet adapter, if one is installed (see “Removing the IBM Dual-port 10Gb-T (copper) Ethernet Adapter or the IBM Dual-port 10Gb SFP+ (fibre) Ethernet Adapter” on page 247). 18. Remove the USB embedded hypervisor flash device (see “Removing a USB embedded hypervisor flash device”...
Page 298 a. Remove the socket covers from the microprocessor frame brackets on the new system board and place them on the microprocessor sockets of the old system board that you are removing. b. Use an alcohol wipe to remove any thermal grease from the tabs on the microprocessor bracket frame on the old system board.
Page 299: Replacing The System Board
Reactivate any Features on Demand features. Instructions for automating the activation of features and installing activation keys is in the IBM System x Features on Demand User’s Guide. To download the document, go to http://www.ibm.com/systems/x/fod/, log in, and click Help.
Page 300 RAID cache card” on page 252). 12. Reinstall the 10 Gb Ethernet adapter, if you removed it earlier (see “Replacing the IBM Dual port 10Gb-T (copper) Ethernet Adapter or the IBM Dual port 10Gb SFP+ (fibre) Ethernet Adapter” on page 247).
Page 301: Internal Cable Routing
Important: Perform the following updates: v Either update the server with the latest RAID firmware or restore the pre-existing firmware from a CD or DVD image. v Update the UUID (see “Updating the Universal Unique Identifier (UUID)” on page 142). v Update the DMI/SMBIOS (see “Updating the DMI/SMBIOS data”...
Page 302 8x1.8-inch backplane and adapter: Adapter SAS signal connector SAS signal cable System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
Page 303 SAS signal cable Adapter SAS cable guide Chapter 6. Removing and replacing components...
Page 304 8x2.5-inch backplane and adapter: System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
Page 305 Cabling the combination power/configuration cable to the backplanes: Chapter 6. Removing and replacing components...
Page 306 4x2.5-inch backplane: System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
Page 307 8x1.8-inch backplane: Backplane power connector Backplane power/ configuration cable Chapter 6. Removing and replacing components...
Page 308 8x2.5-inch backplane: System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
Page 309 8x2.5-inch backplane with controller expander: Backplane power connectors SAS power Backplane power connector configuration cables Configuration connector Cabling the RAID cache card and battery or flash power module: Chapter 6. Removing and replacing components...
Page 310 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
Page 311 RAID controller SAS cable guide Battery / flash power Battery / flash Battery / flash module tray power module power module cable Chapter 6. Removing and replacing components...
Page 312 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
Page 313: Appendix A. Uefi/Post Error Codes
Perform the steps listed in this section in the order shown until the problem is solved. After you perform all of the actions that are described in this field, if you cannot solve the problem, contact IBM support. The following is the list of the UEFI/POST error codes and suggested actions to correct the detected problems.
Page 314 See the section entitled, "Installing a microprocessor and heat sink" for more information. Check the IBM support site for any service bulletins or firmware updates that apply to this processor error. Replace one of the mismatching processors. While replacing the processor, inspect the processor socket and replace the system board if the processor socket is damaged.
Page 315 Severity: Info User response: Complete the following steps: Check the IBM ServerProven Web site to validate that the processor is a valid option for this system. If not, remove the processor and install one that is a valid option. Verify that matching processors are installed in the correct population sequence, according to the product documentation for the system.
Page 316 See the section entitled, "Installing the microprocessor and heat sink" for more information. Check the IBM support site for service bulletins or firmware updates that apply to this processor error. Replace the processor. While replacing the processor, inspect the processor socket and replace the system board if the processor socket is damaged.
Page 317 See the section entitled, "Installing the microprocessor and heat sink" for more information. Check the IBM support site for service bulletins or firmware updates that apply to this processor error. Replace the processor. While replacing the processor, inspect the processor socket and replace the system board if the processor socket is damaged.
Page 318 Check the IBM support site for any service bulletin or firmware updates that apply to this error. It might be necessary to disable unused option ROMs from the UEFI F1 Setup, from the ASU, or by using the adapter manufacturer utilities so that adapter firmware can be updated.
Page 319 I.3808004 • I.3818003 I.3808004 [I.3808004] The IMM System Event log (SEL) is full. Explanation: The System Event Log is Full Severity: Info User response: Complete the following steps: Use the IMM Web Interface to clear event log. If IMM communication is unavailable, use the Setup utility to access the System Event Logs Menu and choose Clear System Event Log.
Page 320 F1 Setup -> System Settings -> Devices and I/O Ports -> PCIe Gen1/Gen2/Gen3 Speed Selection, or by using the ASU Utility. Check IBM support site for any device drivers, firmware updates, or other information that applies to this error. Load new device drivers and install any required firmware updates.
Page 321 F1 Setup -> System Settings -> Devices and I/O Ports -> PCIe Gen1/Gen2/Gen3 Speed Selection, or by using the ASU Utility. Check IBM support site for any device drivers, firmware updates, or other information that applies to this error. Load new device drivers and install any required firmware updates.
Page 322 Then remove the CMOS battery for 30 seconds to clear the CMOS contents. Verify that the system boots. Then, re-install options one at a time to locate the problem. Check IBM support site for an applicable service bulletin or firmware update that applies to this error. Update the UEFI firmware.
Page 323 Explanation: System Configuration Restored to Defaults Severity: Error User response: Check the IBM support site for any service bulletins or firmware updates that apply to this error. S.3818004 [S.3818004] The CRTM flash driver could not successfully flash the staging area. A failure occurred.
Page 324 If problem re-occurs on the same DIMM connector, replace the other DIMMs on the same memory channel. Check the IBM support site for service bulletins or firmware updates that apply to this memory error. If problem re-occurs on the same DIMM connector, inspect connector for damage. If damage is found, replace the system board.
Page 325 DIMM to a different memory channel, replace that DIMM. Check the IBM support site for service bulletins or firmware updates that apply to this memory error. If problem stays with the original DIMM connector, re-inspect the DIMM connector for foreign material and remove any foreign material that is found.
Page 326 User response: Complete the following steps: Check the log for a events related to an associated PCIe device and resolve those issues. Check the IBM support site for service bulletins or firmware updates that apply to this error for the system or adapter.
Page 327 Use F1 Setup to reset date and time. If problem returns after a system reset, replace the CMOS battery. If problem persists, check the IBM support site for an any service bulletins or firmware updates that apply to this error.
Page 328 W.305800A • W.305800E W.305800A [W.305800A] DRIVER HEALTH PROTOCOL: Reports 'Failed' Status Controller. Explanation: A driver reported 'Failed' status Severity: Warning User response: Complete the following steps: This controller can not be used as a boot device. If a controller has managing child devices, refer to each device's status.
Page 329 Severity: Warning User response: Complete the following steps: Recycle AC power. This will reboot the system. Check IBM support site for an any service bulletins or firmware updates that apply to this error. Update the IMM Firmware. Update the UEFI Firmware.
Page 330 Check the IBM support site for service bulletins or firmware updates that apply to this memory error. If the problem persists, replace the affected DIMM (based on the light path LEDs or event log entry) at the next scheduled maintenance opportunity.
Page 331 User response: Complete the following steps: If the system was recently installed, moved, or serviced, make sure that the battery is properly seated. Check the IBM support site for service bulletins or firmware updates that apply to this error. Replace the CMOS battery.
Page 332 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
Page 333: Appendix B. Boot Code Display Error Codes
0_8VAUX_PGOOD 10G-T Card 80070603-0B01ffff Sensor 10Gb-T VRD has transitioned to non-recoverable. ENET_1_0VAUX_PGOOD System Board 80070603-0701ffff Sensor 10Gb-T VRD has transitioned to non-recoverable. 1_1V_PGOOD System Board 80070603-0701ffff Sensor MainBrd VRD has transitioned to non-recoverable. © Copyright IBM Corp. 2012...
Page 334 Table 28. System power faults (continued) Boot Potential defective Corresponding Corresponding IMM code Message component IMM Event ID log message 1_2VAUX_PGOOD System Board 80070603-0701ffff Sensor MainBrd VRD has transitioned to non-recoverable. 1_25VAUX_PGOOD System Board 80070603-0701ffff Sensor MainBrd VRD has transitioned to non-recoverable.
Page 335 Table 28. System power faults (continued) Boot Potential defective Corresponding Corresponding IMM code Message component IMM Event ID log message ENET_1_5VAUX_PGOOD System Board 80070603-0701ffff Sensor MainBrd ENET VRD has transitioned to non-recoverable. DIMM_3_3VAUX_PGOOD System Board 80070603-0701ffff Sensor MainBrd VRD has transitioned to non-recoverable.
Page 336 Table 28. System power faults (continued) Boot Potential defective Corresponding Corresponding IMM code Message component IMM Event ID log message CPU2_VPLL_PGOOD System Board 80070603-0701ffff Sensor CPU2 VRD has transitioned to non-recoverable. CPU3_VPLL_PGOOD CPU/Memory Tray 80070603-2B01ffff Sensor CPU3 VRD has transitioned to non-recoverable.
Page 337: Appendix C. Dsa Messages
DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/ docview.wss?uid=psg1MIGR-4JTS2T. For more information, see “Updating the firmware” on page 123. © Copyright IBM Corp. 2012...
Page 338 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 339 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 340 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 341 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 342 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 343 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 344 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 345 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 346 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 347 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 348 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 349 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 350 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 351 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 352 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 353 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 354 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 355 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 356 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 357 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 358 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 359 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 360 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 361 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 362 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 363 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 364 3. Make sure that the DSA code is at the latest level. For the latest level of DSA code, go to http:// www.ibm.com/support/ docview.wss?uid=psg1SERV-DSA. 4. Make sure that the IMM firmware is at the latest level. The installed firmware level can be found at http://www.ibm.com/support/...
Page 365: Appendix D. Integrated Management Module Ii (Imm2) Error Messages
Serviceable Specifies whether user action is required to correct the problem. CIM Information Provides the prefix of the message ID and the sequence number that is used by the CIM message registry. © Copyright IBM Corp. 2012...
Page 366 ™ If this field is set to Yes, and you have enabled Electronic Service Agent (ESA), IBM Support will be notified automatically if the event is generated. While you wait for IBM Support to call, you can perform the recommended actions for the event.
Page 367 40000003-00000000 • 40000005-00000000 40000003-00000000 Ethernet Data Rate modified from [arg1] to [arg2] by user [arg3]. Explanation: The specified user has changed the Ethernet data rate of the Integrated Management Module external network interface to the specified value. Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0003 SNMP Trap ID:...
Page 368 40000006-00000000 • 40000008-00000000 40000006-00000000 Ethernet locally administered MAC address modified from [arg1] to [arg2] by user [arg3]. Explanation: The specified user has changed the Ethernet locally administered MAC address of the Integrated Management Module external network interface to the specified value Severity: Info Alert Category: none Serviceable: No...
Page 369 40000009-00000000 • 4000000b-00000000 40000009-00000000 IP address of network interface modified from [arg1] to [arg2] by user [arg3]. Explanation: The specified user has changed the IP address of the Integrated Management Module external network interface to the specified value. Severity: Info Alert Category: System - IMM Network event Serviceable: No CIM Information: Prefix: IMM and ID: 0009...
Page 370 4000000c-00000000 • 4000000e-00000000 4000000c-00000000 OS Watchdog response [arg1] by [arg2] . Explanation: This message is for the use case where an OS Watchdog has been enabled or disabled by a user. Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0012 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 371 4000000f-00000000 • 40000011-00000000 4000000f-00000000 Attempting to [arg1] server [arg2] by user [arg3]. Explanation: This message is for the use case where a user is using the Management Controller to perform a power function on the system. Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0015 SNMP Trap ID:...
Page 372 40000012-00000000 • 40000014-00000000 40000012-00000000 Remote access attempt failed. Invalid userid or password received. Userid is [arg1] from WEB browser at IP address [arg2]. Explanation: A user has attempted to log in from a web browser by using an invalid login ID or password. Severity: Info Alert Category: System - Remote Login Serviceable: No...
Page 373 40000015-00000000 • 40000017-00000000 40000015-00000000 Management Controller [arg1] reset was initiated by user [arg2]. Explanation: The Integrated Management Module has been reset. The logs provide additional details. Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0021 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 374 40000018-00000000 • 4000001a-00000000 40000018-00000000 LAN: Ethernet[[arg1]] interface is no longer active. Explanation: The IMM Ethernet interface has been disabled. Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0024 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 375 4000001b-00000000 • 4000001d-00000000 4000001b-00000000 Management Controller [arg1]: Configuration restored from a file by user [arg2]. Explanation: The specified user has restored the Integrated Management Module (IMM) configuration from a previously saved configuration file. Some configuration settings might require that the IMM be restarted before they take effect.
Page 376 4000001e-00000000 • 40000020-00000000 6. Update the IMM firmware. Important: Some cluster solutions require specific code levels or coordinated code updates. If the device is part of a cluster solution, verify that the latest level of code is supported for the cluster solution before you update the code.
Page 377 40000021-00000000 • 40000023-00000000 40000021-00000000 Management Controller [arg1] clock has been set from NTP server [arg2]. Explanation: The IMM clock has been set to the date and time that are provided by the Network Time Protocol server. Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0033 SNMP Trap ID:...
Page 378 40000024-00000000 • 40000026-00000000 40000024-00000000 Flash of [arg1] from [arg2] failed for user [arg3]. Explanation: The specified firmware has not been updated. Severity: Info Alert Category: System - other Serviceable: No CIM Information: Prefix: IMM and ID: 0036 SNMP Trap ID: 22 Automatically notify Support: No User response: Information only;...
Page 379 40000027-00000000 • 40000029-00000000 40000027-00000000 Platform Watchdog Timer expired for [arg1]. Explanation: A “Platform Watchdog Timer Expired” event has occurred. Severity: Error Alert Category: System - OS Timeout Serviceable: No CIM Information: Prefix: IMM and ID: 0039 SNMP Trap ID: 21 Automatically notify Support: No User response: Complete the following steps until the problem is solved: 1.
Page 380 4000002a-00000000 • 4000002c-00000000 4000002a-00000000 [arg1] firmware mismatch internal to system [arg2]. Please attempt to flash the [arg3] firmware. Explanation: A specific type of firmware mismatch has been detected. Severity: Error Alert Category: System - Other Serviceable: No CIM Information: Prefix: IMM and ID: 0042 SNMP Trap ID: 22 Automatically notify Support: No User response: Reflash the IMM firmware to the latest version.
Page 381 4000002d-00000000 • 4000002f-00000000 4000002d-00000000 DDNS setting changed to [arg1] by user [arg2]. Explanation: DDNS setting changed by user Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0045 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. 4000002e-00000000 DDNS registration successful.
Page 382 40000030-00000000 • 40000032-00000000 40000030-00000000 IPv6 disabled by user [arg1] . Explanation: The specified user has disabled IPv6 support on the Integrated Management Module. Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0048 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 383 40000033-00000000 • 40000035-00000000 40000033-00000000 IPv6 stateless auto-configuration enabled by user [arg1]. Explanation: IPv6 stateless address auto-configuration has been enabled on the Integrated Management Module by the specified user. Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0051 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 384 40000036-00000000 • 40000038-00000000 40000036-00000000 IPv6 stateless auto-configuration disabled by user [arg1]. Explanation: IPv6 stateless address auto-configuration has been disabled on the Integrated Management Module by the specified user. Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0054 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 385 40000039-00000000 • 4000003b-00000000 40000039-00000000 ENET[[arg1]] DHCPv6-HSTN=[arg2], DN=[arg3], IP@=[arg4], Pref=[arg5]. Explanation: The IPv6 DHCP-assigned address is active. Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0057 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. 4000003a-00000000 IPv6 static address of network interface modified from [arg1] to [arg2] by user [arg3].
Page 386 4000003c-00000000 • 4000003e-00000000 4000003c-00000000 Platform Watchdog Timer expired for [arg1]. Explanation: IMM has detected an OS did not start in the expected amount of time. Severity: Error Alert Category: System - Loader timeout Serviceable: No CIM Information: Prefix: IMM and ID: 0060 SNMP Trap ID: 26 Automatically notify Support: No User response:...
Page 387 4000003f-00000000 • 40000041-00000000 4000003f-00000000 Web-HTTP port number changed from [arg1] to [arg2] by user [arg3]. Explanation: The specified user has changed the HTTP port number. New HTTP (web) connections must use the new port number. Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0063 SNMP Trap ID:...
Page 388 40000042-00000000 • 40000044-00000000 40000042-00000000 CIM/XML HTTPS port number changed from [arg1] to [arg2] by user [arg3]. Explanation: The specified user has changed the CIM HTTPS port number. Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0066 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 389 40000045-00000000 • 40000047-00000000 40000045-00000000 Syslog port number changed from [arg1] to [arg2] by user [arg3]. Explanation: A user has modified the Syslog receiver port number Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0069 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 390 40000048-00000000 • 4000004a-00000000 40000048-00000000 Inventory data changed for device [arg1], new device data hash=[arg2], new master data hash=[arg3] . Explanation: Something has caused the physical inventory to change Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0072 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 391 4000004b-00000000 • 4000004d-00000000 4000004b-00000000 SNMPv1 [arg1] set by user [arg2]: Name=[arg3], AccessType=[arg4], Address=[arg5], . Explanation: A user changed the SNMP community string Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0075 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 392 4000004e-00000000 • 40000050-00000000 4000004e-00000000 Serial Redirection set by user [arg1]: Mode=[arg2], BaudRate=[arg3], StopBits=[arg4], Parity=[arg5], SessionTerminateSequence=[arg6]. Explanation: A user configured the Serial Port mode Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0078 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 393 40000051-00000000 • 40000053-00000000 40000051-00000000 Server Power Off Delay set to [arg1] by user [arg2]. Explanation: A user configured the Server Power Off Delay Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0081 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 394 40000054-00000000 • 40000056-00000000 40000054-00000000 Server [arg1] [arg2] cleared by user [arg3]. Explanation: A user cleared a Server Power Action. Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0084 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 395 40000057-00000000 • 40000059-00000000 40000057-00000000 Telnet [arg1] by user [arg2]. Explanation: The specified user has enabled or disabled Telnet. Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0087 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. 40000058-00000000 DNS servers set by user [arg1]: UseAdditionalServers=[arg2], PreferredDNStype=[arg3], IPv4Server1=[arg4], IPv4Server2=[arg5], IPv4Server3=[arg6], IPv6Server1=[arg7], IPv6Server2=[arg8],...
Page 396 4000005a-00000000 • 4000005c-00000000 4000005a-00000000 LAN over USB Port Forwarding set by user [arg1]: ExternalPort=[arg2], USB-LAN port=[arg3]. Explanation: A user configured USB-LAN port forwarding Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0090 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 397 4000005d-00000000 • 4000005f-00000000 4000005d-00000000 Secure LDAP [arg1] by user [arg2]. Explanation: A user enables or disables Secure LDAP services Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0093 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 398 40000060-00000000 • 40000062-00000000 40000060-00000000 License key for [arg1] added by user [arg2]. Explanation: A Integrated Management Module license that allows access to the specified feature was added to the system. Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0096 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 399 40000063-00000000 • 40000065-00000000 40000063-00000000 Global Login Account Security set by user [arg1]: PasswordRequired=[arg2], PasswordExpirationPeriod=[arg3], MinimumPasswordReuseCycle=[arg4], MinimumPasswordLength=[arg5], MinimumPasswordChangeInterval=[arg6], MaxmumLoginFailures=[arg7], LockoutAfterMaxFailures=[arg8], MinimumDifferentCharacters=[arg9], DefaultIDExpired=[arg10], ChangePasswordFirstAccess=[arg11]. Explanation: A user changes the Global Login Account Security Settings to Legacy Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0099 SNMP Trap ID: Automatically notify Support: No...
Page 400 40000066-00000000 • 40000068-00000000 40000066-00000000 User [arg1] password modified. Explanation: The password for the specified user account has been changed. Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0102 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 401 40000069-00000000 • 4000006b-00000000 40000069-00000000 User [arg1] for SNMPv3 set: AuthenticationProtocol=[arg2], PrivacyProtocol=[arg3], AccessType=[arg4], HostforTraps=[arg5]. Explanation: User account SNMPv3 settings changed Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0105 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 402 4000006c-00000000 • 4000006e-00000000 4000006c-00000000 SSH Client key removed from user [arg1]. Explanation: User removed an SSH Client key Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0108 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. 4000006d-00000000 Management Controller [arg1]: Configuration saved to a file by user [arg2].
Page 403 4000006f-00000000 • 40000071-00000000 4000006f-00000000 Alert Recipient Number [arg1] updated: Name=[arg2], DeliveryMethod=[arg3], Address=[arg4], IncludeLog=[arg5], Enabled=[arg6], EnabledAlerts=[arg7], AllowedFilters=[arg8]. Explanation: The specified user has changed or reset the remote alert recipient configuration. Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0111 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 404 40000072-00000000 • 40000074-00000000 40000072-00000000 The minimum power cap value changed from [arg1] watts to [arg2] watts. Explanation: The minimum power cap value has been changed. Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0114 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 405 40000075-00000000 • 40000077-00000000 40000075-00000000 The measured power value exceeded the power cap value. Explanation: The measured power value has exceeded the power cap value. Severity: Warning Alert Category: Warning - Power Serviceable: No CIM Information: Prefix: IMM and ID: 0117 SNMP Trap ID: 164 Automatically notify Support: No User response:...
Page 406 40000078-00000000 • 4000007a-00000000 40000078-00000000 Power capping was deactivated by user [arg1]. Explanation: The power capping control has been enabled. Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0120 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 407 4000007b-00000000 • 4000007d-00000000 4000007b-00000000 Dynamic Power Savings mode has been turned on by user [arg1]. Explanation: Dynamic Power Savings mode turned on by user Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0123 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 408 4000007e-00000000 • 40000080-00000000 4000007e-00000000 External throttling occurred. Explanation: External throttling has occurred. Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0126 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. 4000007f-00000000 Power cap throttling occurred.
Page 409 40000082-00000000 • 40000084-00000000 40000082-00000000 The measured power value has returned below the power cap value. Explanation: The measured power value has returned below the power cap value. Severity: Info Alert Category: Warning - Power Serviceable: No CIM Information: Prefix: IMM and ID: 0130 SNMP Trap ID: 164 Automatically notify Support: No User response: Information only;...
Page 410 Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0135 SNMP Trap ID: Automatically notify Support: Yes User response: IBM Support will address the problem. System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
Page 411 40000088-00000000 • 4000008a-00000000 40000088-00000000 Management Controller [arg1]: Configuration restoration from a file by user [arg2] completed. Explanation: The specified user has successfully restored the configuration of the specified management controller from a file. Severity: Info Alert Category: none Serviceable: No CIM Information: Prefix: IMM and ID: 0136 SNMP Trap ID: Automatically notify Support: No...
Page 412 4000008b-00000000 • 80010202-0701ffff 4000008b-00000000 One or more of the Storage Management IP addresses has changed. Explanation: This message is for the use case where an IP address for the Storage Management has changed Severity: Info Alert Category: System - IMM Network event Serviceable: No CIM Information: Prefix: IMM and ID: 0139 SNMP Trap ID: 37...
Page 413 80010202-2801ffff • 80010204-1d02ffff 80010202-2801ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. Explanation: The CMOS battery voltage has dropped below its specified threshold. Severity: Error Alert Category: Critical - Voltage Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0480 SNMP Trap ID: 1 Automatically notify Support: Yes User response: Replace the CMOS battery.
Page 414 80010204-1d03ffff • 80010204-1d05ffff 80010204-1d03ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. Explanation: IMM has detected the speed of Fan 3 (Fan 3A Tach or Fan 3B Tach) has gone low. Severity: Error Alert Category: Critical - Fan Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0480 SNMP Trap ID: 11...
Page 415 80010204-1d06ffff • 80010701-1401ffff 80010204-1d06ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has asserted. Explanation: IMM has detected the speed of Fan 6 (Fan 6A Tach or Fan 6B Tach) has gone low. Severity: Error Alert Category: Critical - Fan Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0480 SNMP Trap ID: 11...
Page 416 80010701-1402ffff • 80010701-1404ffff 80010701-1402ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. Explanation: IMM has detected that the temperature of a system board voltage regulator has risen above normal levels. Severity: Warning Alert Category: Warning - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0490 SNMP Trap ID: 12 Automatically notify Support: No...
Page 417 80010701-1405ffff • 80010701-1407ffff 80010701-1405ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. Explanation: IMM has detected that the temperature of a system board voltage regulator has risen above normal levels. Severity: Warning Alert Category: Warning - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0490 SNMP Trap ID: 12 Automatically notify Support: No...
Page 418 80010701-1408ffff • 80010701-140affff 80010701-1408ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. Explanation: IMM has detected that the temperature of a microprocessor and memory expansion tray voltage regulator has risen above normal. Severity: Warning Alert Category: Warning - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0490 SNMP Trap ID: 12...
Page 419 80010701-140bffff • 80010701-2701ffff 80010701-140bffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. Explanation: IMM has detected that the temperature of a microprocessor and memory expansion tray voltage regulator has risen above normal. Severity: Warning Alert Category: Warning - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0490 SNMP Trap ID: 12...
Page 420 80010701-2d01ffff • 80010901-1402ffff 80010701-2d01ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has asserted. Explanation: The PCH temperature has risen above normal. Severity: Warning Alert Category: Warning - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0490 SNMP Trap ID: 12 Automatically notify Support: No User response: 1.
Page 421 80010901-1403ffff • 80010901-1405ffff 80010901-1403ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. Explanation: IMM has detected that the temperature of a system board voltage regulator has risen above the upper critical threshold. Severity: Error Alert Category: Critical - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0494 SNMP Trap ID: 0...
Page 422 80010901-1406ffff • 80010901-1408ffff 80010901-1406ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. Explanation: IMM has detected that the temperature of a system board voltage regulator has risen above the upper critical threshold. Severity: Error Alert Category: Critical - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0494 SNMP Trap ID: 0...
Page 423 80010901-1409ffff • 80010901-140bffff 80010901-1409ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. Explanation: IMM has detected that the temperature of a microprocessor and memory expansion tray voltage regulator has risen above the upper critical threshold. Severity: Error Alert Category: Critical - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0494 SNMP Trap ID: 0...
Page 424 80010901-140cffff • 80010901-2d01ffff 80010901-140cffff Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. Explanation: IMM has detected that the temperature of a microprocessor and memory expansion tray voltage regulator has risen above the upper critical threshold. Severity: Error Alert Category: Critical - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0494 SNMP Trap ID: 0...
Page 425 80010902-0701ffff • 80010b01-1402ffff 80010902-0701ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has asserted. Explanation: A voltage has risen above its specified threshold (sensor Planar 12V, Planar 3.3V, or Planar 5V). Severity: Error Alert Category: Critical - Voltage Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0494 SNMP Trap ID: 1 Automatically notify Support: Yes User response:...
Page 426 80010b01-1403ffff • 80010b01-1404ffff 80010b01-1403ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. Explanation: The temperature for a system board voltage regulator has risen above its threshold. A hard shutdown has occurred. Severity: Error Alert Category: Critical - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0498 SNMP Trap ID: 0 Automatically notify Support: No...
Page 427 80010b01-1405ffff • 80010b01-1406ffff 80010b01-1405ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. Explanation: The temperature for a system board voltage regulator has risen above its threshold. A hard shutdown has occurred. Severity: Error Alert Category: Critical - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0498 SNMP Trap ID: 0 Automatically notify Support: No...
Page 428 80010b01-1407ffff • 80010b01-1408ffff 80010b01-1407ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. Explanation: The temperature for a microprocessor and memory expansion tray voltage regulator has risen above its threshold. A hard shutdown has occurred. Severity: Error Alert Category: Critical - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0498 SNMP Trap ID: 0...
Page 429 80010b01-1409ffff • 80010b01-140affff 80010b01-1409ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. Explanation: The temperature for a microprocessor and memory expansion tray voltage regulator has risen above its threshold. A hard shutdown has occurred. Severity: Error Alert Category: Critical - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0498 SNMP Trap ID: 0...
Page 430 80010b01-140bffff • 80010b01-140cffff 80010b01-140bffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. Explanation: The temperature for a microprocessor and memory expansion tray voltage regulator has risen above its threshold. A hard shutdown has occurred. Severity: Error Alert Category: Critical - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0498 SNMP Trap ID: 0...
Page 431 80010b01-2701ffff • 80010b01-2d01ffff 80010b01-2701ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has asserted. Explanation: The ambient temperature has risen above its threshold. A hard shutdown has occurred. Severity: Error Alert Category: Critical - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0498 SNMP Trap ID: 0 Automatically notify Support: No User response:...
Page 432 80030006-2101ffff • 8003010e-2581ffff 80030006-2101ffff Sensor [SensorElementName] has deasserted. Explanation: Secure UEFI update completed Successfully. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0509 SNMP Trap ID: Automatically notify Support: No User response: Information only; no action is required. 80030108-0a01ffff Sensor [SensorElementName] has asserted.
Page 433 80070114-2201ffff • 80070201-0302ffff 80070114-2201ffff Sensor [SensorElementName] has transitioned from normal to non-critical state. Explanation: Trusted Platform Module (TPM) event has transitioned to non critical state. Severity: Warning Alert Category: Warning - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0520 SNMP Trap ID: 60 Automatically notify Support: No User response: This is a UEFI detected event.
Page 434 80070201-0303ffff • 80070202-0701ffff 80070201-0303ffff Sensor [SensorElementName] has transitioned to critical from a less severe state. Explanation: IMM has detected a CPU 3 temperature Sensor has transitioned to critical. Severity: Error Alert Category: Critical - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0522 SNMP Trap ID: 0 Automatically notify Support: No User response:...
Page 435 80070204-2584ffff • 8007020f-2582ffff If the node does not successfully power on or if this is not the first occurrence of this problem, (trained service technician only) replace the system board. 80070204-2584ffff Sensor [SensorElementName] has transitioned to critical from a less severe state. Explanation: IMM has detected a Power Supply Fan (PS Fan Fault) has transitioned to critical.
Page 436 80070219-0701ffff • 8007021b-0302ffff 80070219-0701ffff Sensor [SensorElementName] has transitioned to critical from a less severe state. Explanation: IMM has detected a System Board Fault Sensor has transitioned to critical. Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0522 SNMP Trap ID: 50 Automatically notify Support: No User response: This is a UEFI detected event.
Page 437 8007021b-0303ffff • 80070221-1f01ffff 8007021b-0303ffff Sensor [SensorElementName] has transitioned to critical from a less severe state. Explanation: IMM has detected a CPU 3 QPI Link Error. Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0522 SNMP Trap ID: 50 Automatically notify Support: No User response: This is a UEFI detected event.
Page 438 80070221-1f02ffff • 80070221-1f04ffff 80070221-1f02ffff Sensor [SensorElementName] has transitioned to critical from a less severe state. Explanation: IMM has detected a CPU 2 QPI Link Error. Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0522 SNMP Trap ID: 50 Automatically notify Support: No User response: This is a UEFI detected event.
Page 439 80070301-0301ffff • 80070301-0302ffff 80070301-0301ffff Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. Explanation: IMM has detected that the temperature for CPU 1 has transitioned to a non recoverable state. Severity: Error Alert Category: Critical - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0524 SNMP Trap ID: 0 Automatically notify Support: No...
Page 440 80070301-0303ffff • 80070301-0304ffff 80070301-0303ffff Sensor [SensorElementName] has transitioned to non-recoverable from a less severe state. Explanation: IMM has detected that the temperature for CPU 3 has transitioned to a non recoverable state. Severity: Error Alert Category: Critical - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0524 SNMP Trap ID: 0 Automatically notify Support: No...
Page 441 80070603-0701ffff 80070603-0701ffff Sensor [SensorElementName] has transitioned to non-recoverable. Explanation: IMM has detected Voltage Regulator Error. Severity: Error Alert Category: Critical - Power Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0530 SNMP Trap ID: 4 Automatically notify Support: No User response: v CPU 1 VRD: Indicates a problem with either the voltage regulator for CPU1 or CPU 1 itself v CPU 2 VRD: Indicates a problem with either the voltage regulator for CPU2 or CPU 2 itself v DIMM 01-06 VRD: Indicates a problem with either the voltage regulator for DIMMs 1-6 or 1 or more of the...
Page 442 80070603-0B01ffff • 80070603-2584ffff 1. Replace microprocessor and memory expansion tray if installed. 2. Replace system board. 80070603-0B01ffff Sensor [SensorElementName] has transitioned to non-recoverable. Explanation: IMM has detected Voltage Regulator Error. Severity: Error Alert Category: Critical - Power Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0530 SNMP Trap ID: 4 Automatically notify Support: No User response: 10Gb-T VRD : Indicates a problem with either the voltage regulator for the 10Gb add in card or the...
Page 443 80070603-2B01ffff • 80070608-2584ffff 80070603-2B01ffff Sensor [SensorElementName] has transitioned to non-recoverable. Explanation: IMM has detected a voltage regulator error on the microprocessor and memory expansion tray. Severity: Error Alert Category: Critical - Power Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0530 SNMP Trap ID: 4 Automatically notify Support: No User response:...
Page 444 8007060f-2201ffff • 80080128-2101ffff 8007060f-2201ffff Sensor [SensorElementName] has transitioned to non-recoverable. Explanation: Trusted Platform Module (TPM) initialization error. Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0530 SNMP Trap ID: 50 Automatically notify Support: No User response: This is a UEFI detected event.
Page 445 800b0108-1381ffff • 800b010a-1e82ffff 800b0108-1381ffff Redundancy Lost for [RedundancySetElementName] has asserted. Explanation: Power Supply Redundancy has been lost. Severity: Error Alert Category: Critical - Redundant Power Supply Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0802 SNMP Trap ID: 9 Automatically notify Support: No User response: 1.
Page 446 800b010a-1e83ffff • 800b010a-1e85ffff 800b010a-1e83ffff Redundancy Lost for [RedundancySetElementName] has asserted. Explanation: Fan Redundancy has been lost. Severity: Error Alert Category: Critical - Fan Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0802 SNMP Trap ID: 11 Automatically notify Support: No User response: Replace Fan 3 800b010a-1e84ffff Redundancy Lost for [RedundancySetElementName] has asserted.
Page 447 800b010a-1e86ffff • 800b0208-1381ffff 800b010a-1e86ffff Redundancy Lost for [RedundancySetElementName] has asserted. Explanation: Fan Redundancy has been lost. Severity: Error Alert Category: Critical - Fan Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0802 SNMP Trap ID: 11 Automatically notify Support: No User response: Replace Fan 6 800b010c-2581ffff Redundancy Lost for [RedundancySetElementName] has asserted.
Page 448 800b0308-1381ffff • 800b050a-1e81ffff 800b0308-1381ffff Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has asserted. Explanation: Power Supply is supplying sufficient power but is no longer in a redundancy state. Severity: Warning Alert Category: Warning - Redundant Power Supply Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0806 SNMP Trap ID: 10...
Page 449 800b050a-1e82ffff • 800b050a-1e84ffff 800b050a-1e82ffff Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. Explanation: Insufficient cooling provided by fan 2. Severity: Error Alert Category: Critical - Fan Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0810 SNMP Trap ID: 11 Automatically notify Support: No User response: Replace Fan2 800b050a-1e83ffff Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted.
Page 450 800b050a-1e85ffff • 800b050c-2581ffff 800b050a-1e85ffff Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted. Explanation: Insufficient cooling provided by fan 5. Severity: Error Alert Category: Critical - Fan Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0810 SNMP Trap ID: 11 Automatically notify Support: No User response: Replace Fan 5 800b050a-1e86ffff Non-redundant:Insufficient Resources for [RedundancySetElementName] has asserted.
Page 451 806f0007-0301ffff • 806f0007-0303ffff 806f0007-0301ffff [ProcessorElementName] has Failed with IERR. Explanation: IMM has detected processor 1 failed - IERR condition. Severity: Error Alert Category: Critical - CPU Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0042 SNMP Trap ID: 40 Automatically notify Support: No User response: This is a UEFI detected event.
Page 452 806f0007-0304ffff • 806f0008-0a02ffff 806f0007-0304ffff [ProcessorElementName] has Failed with IERR. Explanation: IMM has detected processor 4 failed - IERR condition. Severity: Error Alert Category: Critical - CPU Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0042 SNMP Trap ID: 40 Automatically notify Support: No User response: This is a UEFI detected event.
Page 453 806f0009-1381ffff • 806f000d-0401ffff 806f0009-1381ffff [PowerSupplyElementName] has been turned off. Explanation: IMM has detected that the system power has been turned off. Severity: Info Alert Category: System - Power Off Serviceable: No CIM Information: Prefix: PLAT and ID: 0106 SNMP Trap ID: 23 Automatically notify Support: No User response: Host Power :Information only;...
Page 454 806f000d-0402ffff • 806f000d-0404ffff 806f000d-0402ffff The [NumericSensorElementName] has been added. Explanation: Hard drive 2 has been installed. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 455 806f000d-0405ffff • 806f000d-0407ffff 806f000d-0405ffff The [NumericSensorElementName] has been added. Explanation: Hard drive 5 has been installed. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 456 806f000d-0408ffff • 806f000d-040affff 806f000d-0408ffff The [NumericSensorElementName] has been added. Explanation: Hard drive 8 has been installed. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 457 806f000d-040bffff • 806f000d-040dffff 806f000d-040bffff The [NumericSensorElementName] has been added. Explanation: Hard drive 11 has been installed. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 458 806f000d-040effff • 806f000d-0410ffff 806f000d-040effff The [NumericSensorElementName] has been added. Explanation: Hard drive 14 has been installed. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 459 806f000d-0411ffff • 806f000d-0413ffff 806f000d-0411ffff The [NumericSensorElementName] has been added. Explanation: Hard drive 17 has been installed. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 460 806f000d-0414ffff • 806f000d-0416ffff 806f000d-0414ffff The [NumericSensorElementName] has been added. Explanation: Hard drive 20 has been installed. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 461 806f000d-0417ffff • 806f000d-0419ffff 806f000d-0417ffff The [NumericSensorElementName] has been added. Explanation: Hard drive 23 has been installed. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 462 806f000d-041affff • 806f000d-041cffff 806f000d-041affff The [NumericSensorElementName] has been added. Explanation: Hard drive 26 has been installed. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 463 806f000d-041dffff • 806f000d-041fffff 806f000d-041dffff The [NumericSensorElementName] has been added. Explanation: Hard drive 29 has been installed. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0162 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 464 806f000f-220101xx • 806f000f-220103xx 806f000f-220101xx The System [ComputerSystemElementName] has detected no memory in the system. Explanation: IMM has detected that there is no memory in the system. Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0794 SNMP Trap ID: 41 Automatically notify Support: No User response: This is a UEFI detected event.
Page 465 806f000f-220104xx • 806f000f-22010axx 806f000f-220104xx The System [ComputerSystemElementName]has encountered a motherboard failure. Explanation: IMM has detected a fatal motherboard error in the system. Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0795 SNMP Trap ID: 50 Automatically notify Support: No User response: This is a UEFI detected event.
Page 466 806f000f-22010bxx • 806f000f-2201ffff 806f000f-22010bxx Firmware BIOS (ROM) corruption was detected on system [ComputerSystemElementName] during POST. Explanation: Firmware BIOS (ROM) corruption was detected on the system during POST. Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0850 SNMP Trap ID: 50 Automatically notify Support: No User response: This is a UEFI detected event.
Page 467 806f000f-220201xx • 806f000f-220203xx 806f000f-220201xx The System [ComputerSystemElementName] has detected no memory in the system. Explanation: IMM has detected no memory in the system. Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0794 SNMP Trap ID: 41 Automatically notify Support: No User response: Sys Boot Status :This is a UEFI detected event.
Page 468 806f000f-220204xx • 806f000f-22020axx 806f000f-220204xx The System [ComputerSystemElementName]has encountered a motherboard failure. Explanation: IMM has detected a fatal motherboard error in the system. Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0795 SNMP Trap ID: 50 Automatically notify Support: No User response: Sys Boot Status :This is a UEFI detected event.
Page 469 806f000f-22020bxx • 806f000f-2202ffff 806f000f-22020bxx Firmware BIOS (ROM) corruption was detected on system [ComputerSystemElementName] during POST. Explanation: Firmware BIOS (ROM) corruption was detected on the system during POST. Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0850 SNMP Trap ID: 50 Automatically notify Support: No User response: Sys Boot Status :This is a UEFI detected event.
Page 470 806f0013-1701ffff • 806f0021-0b02ffff 806f0013-1701ffff A diagnostic interrupt has occurred on system [ComputerSystemElementName]. Explanation: The user has pressed the NMI button or there has been a malfunction with the button. Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0222 SNMP Trap ID: 50 Automatically notify Support: No User response: If the NMI button has not been pressed, complete the following steps:...
Page 471 806f0021-0b03ffff • 806f0021-0b05ffff 806f0021-0b03ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Explanation: IIMM has detected a Fault in PCIe slot 3. Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0330 SNMP Trap ID: 50 Automatically notify Support: Yes User response: Replace PCIe card 806f0021-0b04ffff...
Page 472 806f0021-0b06ffff • 806f0021-0b08ffff 806f0021-0b06ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Explanation: IMM has detected a Fault in PCIe slot 6. Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0330 SNMP Trap ID: 50 Automatically notify Support: Yes User response: Replace PCIe card 806f0021-0b07ffff...
Page 473 806f0021-2201ffff • 806f0023-2101ffff 806f0021-2201ffff Fault in slot [PhysicalConnectorSystemElementName] on system [ComputerSystemElementName]. Explanation: IMM has detected No Op ROM Space. Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0330 SNMP Trap ID: 50 Automatically notify Support: Yes User response: This is a UEFI detected event.
Page 474 806f0028-2101ffff • 806f0107-0301ffff 806f0028-2101ffff Sensor [SensorElementName] is unavailable or degraded on management system [ComputerSystemElementName]. Explanation: Trusted Platform Module(TPM) initialization or start up commands have failed. Severity: Warning Alert Category: Warning - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0398 SNMP Trap ID: 60 Automatically notify Support: No User response:...
Page 475 806f0107-0302ffff • 806f0107-0303ffff 806f0107-0302ffff An Over-Temperature Condition has been detected on [ProcessorElementName]. Explanation: The microprocessor 2 temperature has risen above the critical level, causing a hard shutdown of the node. Severity: Error Alert Category: Critical - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0036 SNMP Trap ID: 0 Automatically notify Support: No User response: Complete the following steps:...
Page 476 806f0107-0304ffff • 806f0108-0a02ffff 806f0107-0304ffff An Over-Temperature Condition has been detected on [ProcessorElementName]. Explanation: The microprocessor 4 temperature has risen above the critical level, causing a hard shutdown of the node. Severity: Error Alert Category: Critical - Temperature Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0036 SNMP Trap ID: 0 Automatically notify Support: No User response: Complete the following steps:...
Page 477 Automatically notify Support: Yes User response: Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
Page 478 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
Page 479 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
Page 480 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
Page 481 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
Page 482 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
Page 483 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
Page 484 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
Page 485 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
Page 486 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
Page 487 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
Page 488 Automatically notify Support: Yes User response: 1. Check IBM Support site for Service Bulletins/RETAIN tips related to your particular drive. 2. Check IBM Support site for firmware updates related to your particular drive. 3. Check for any other RAID related errors.
Page 489 806f0123-2101ffff • 806f0207-0301ffff 806f0123-2101ffff Reboot of system [ComputerSystemElementName] initiated by [WatchdogElementName]. Explanation: The IPMI Watchdog Timer has expired. A reboot of the system was initiated. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0370 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 490 806f0207-0302ffff • 806f0207-0304ffff 806f0207-0302ffff CPU 2 has Failed with FRB1/BIST condition. Explanation: IMM has detected a Miroprocessor 2 Failed - FRB1/BIST condition. Severity: Error Alert Category: Critical - CPU Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0044 SNMP Trap ID: 40 Automatically notify Support: Yes User response: This is a UEFI detected event.
Page 491 806f0207-2583ffff • 806f020d-0401ffff 806f0207-2583ffff [ProcessorElementName] has Failed with FRB1/BIST condition. Explanation: IMM has detected a Processor Failed - FRB1/BIST condition. Severity: Error Alert Category: Critical - CPU Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0044 SNMP Trap ID: 40 Automatically notify Support: Yes User response: This is a UEFI detected event.
Page 492 806f020d-0402ffff • 806f020d-0404ffff 806f020d-0402ffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: Failure predicted (PFA) on the hard drive 2. Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period.
Page 493 806f020d-0405ffff • 806f020d-0407ffff 806f020d-0405ffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: Failure predicted (PFA) on the hard drive 5. Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period.
Page 494 806f020d-0408ffff • 806f020d-040affff 806f020d-0408ffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: Failure predicted (PFA) on the hard drive 8. Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period.
Page 495 806f020d-040bffff • 806f020d-040dffff 806f020d-040bffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: Failure predicted (PFA) on the hard drive 11. Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period.
Page 496 806f020d-040effff • 806f020d-0410ffff 806f020d-040effff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: Failure predicted (PFA) on the hard drive 14. Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period.
Page 497 806f020d-0411ffff • 806f020d-0413ffff 806f020d-0411ffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: Failure predicted (PFA) on the hard drive 17. Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period.
Page 498 806f020d-0414ffff • 806f020d-0416ffff 806f020d-0414ffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: Failure predicted (PFA) on the hard drive 20. Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period.
Page 499 806f020d-0417ffff • 806f020d-0419ffff 806f020d-0417ffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: Failure predicted (PFA) on the hard drive 23. Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period.
Page 500 806f020d-041affff • 806f020d-041cffff 806f020d-041affff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: Failure predicted (PFA) on the hard drive 26. Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period.
Page 501 806f020d-041dffff • 806f020d-041fffff 806f020d-041dffff Failure Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: Failure predicted (PFA) on the hard drive 29. Severity: Warning Alert Category: System - Predicted Failure Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0168 SNMP Trap ID: 27 Automatically notify Support: Yes User response: Replace the hard disk drive at the next maintenance period.
Page 502 806f0223-2101ffff • 806f0308-0a02ffff 806f0223-2101ffff Powering off system [ComputerSystemElementName] initiated by [WatchdogElementName]. Explanation: The IPMI Watchdog Timer has expired. The system was powered off. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0372 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 503 806f030c-2581ffff • 806f0323-2101ffff 806f030c-2581ffff Scrub Failure for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has detected a Memory Scrub failure. Severity: Error Alert Category: Critical - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0136 SNMP Trap ID: 41 Automatically notify Support: No User response: This is a UEFI detected event.
Page 504 806f040c-2581ffff • 806f0507-0302ffff 806f040c-2581ffff [PhysicalMemoryElementName] Disabled on Subsystem [MemoryElementName]. Explanation: IMM has detected that Memory has been Disabled. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0131 SNMP Trap ID: Automatically notify Support: No User response: This is a UEFI detected event.
Page 505 806f0507-0303ffff • 806f0507-2583ffff 806f0507-0303ffff [ProcessorElementName] has a Configuration Mismatch. Explanation: IMM has detected a Processor Configuration Mismatch on CPU 3. Severity: Error Alert Category: Critical - CPU Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0062 SNMP Trap ID: 40 Automatically notify Support: No User response: This is a UEFI detected event.
Page 506 806f050c-2581ffff • 806f050d-0401ffff 806f050c-2581ffff Memory Logging Limit Reached for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has detected that the Memory Logging Limit has been Reached. Severity: Warning Alert Category: Warning - Memory Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0144 SNMP Trap ID: 43 Automatically notify Support: Yes User response: This is a UEFI detected event.
Page 507 806f050d-0402ffff • 806f050d-0404ffff 806f050d-0402ffff Array [ComputerSystemElementName] is in critical condition. Explanation: The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
Page 508 806f050d-0405ffff • 806f050d-0407ffff 806f050d-0405ffff Array [ComputerSystemElementName] is in critical condition. Explanation: The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
Page 509 806f050d-0408ffff • 806f050d-040affff 806f050d-0408ffff Array [ComputerSystemElementName] is in critical condition. Explanation: The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
Page 510 806f050d-040bffff • 806f050d-040dffff 806f050d-040bffff Array [ComputerSystemElementName] is in critical condition. Explanation: The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
Page 511 806f050d-040effff • 806f050d-0410ffff 806f050d-040effff Array [ComputerSystemElementName] is in critical condition. Explanation: The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
Page 512 806f050d-0411ffff • 806f050d-0413ffff 806f050d-0411ffff Array [ComputerSystemElementName] is in critical condition. Explanation: The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
Page 513 806f050d-0414ffff • 806f050d-0416ffff 806f050d-0414ffff Array [ComputerSystemElementName] is in critical condition. Explanation: The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
Page 514 806f050d-0417ffff • 806f050d-0419ffff 806f050d-0417ffff Array [ComputerSystemElementName] is in critical condition. Explanation: The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
Page 515 806f050d-041affff • 806f050d-041cffff 806f050d-041affff Array [ComputerSystemElementName] is in critical condition. Explanation: The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
Page 516 806f050d-041dffff • 806f050d-041fffff 806f050d-041dffff Array [ComputerSystemElementName] is in critical condition. Explanation: The Drive is part of an RAID array that is in critical condition. Immediate action is required to avoid a system outage. To identify drives in the critical array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
Page 517 806f052b-2101ffff • 806f0607-0302ffff 806f052b-2101ffff Invalid or Unsupported firmware or software was detected on system [ComputerSystemElementName]. Explanation: The IMM primary firmware image has been corrupted. The IMM is running on the backup image. Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0446 SNMP Trap ID: 50 Automatically notify Support: No...
Page 518 806f0607-0303ffff • 806f0607-2583ffff 806f0607-0303ffff An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has asserted. Explanation: The UEFI has detected a configuration type issue with processor 3. Severity: Error Alert Category: Critical - CPU Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0816 SNMP Trap ID: 40 Automatically notify Support: No User response: This is a UEFI detected event.
Page 519 806f0608-2584ffff • 806f060d-0401ffff 806f0608-2584ffff [PowerSupplyElementName] has a Configuration Mismatch. Explanation: IMM has detected a Power Supply with a Configuration Error. Severity: Error Alert Category: Critical - Power Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0104 SNMP Trap ID: 4 Automatically notify Support: No User response: Check If Power supplies have the same AC input.
Page 520 806f060d-0402ffff • 806f060d-0404ffff 806f060d-0402ffff Array [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0176 SNMP Trap ID: 5...
Page 521 806f060d-0405ffff • 806f060d-0406ffff v Restore data from backup. 806f060d-0405ffff Array [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
Page 522 806f060d-0407ffff • 806f060d-0409ffff 806f060d-0407ffff Array [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0176 SNMP Trap ID: 5...
Page 523 806f060d-040affff • 806f060d-040bffff v Restore data from backup. 806f060d-040affff Array [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
Page 524 806f060d-040cffff • 806f060d-040effff 806f060d-040cffff Array [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0176 SNMP Trap ID: 5...
Page 525 806f060d-040fffff • 806f060d-0410ffff v Restore data from backup. 806f060d-040fffff Array [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
Page 526 806f060d-0411ffff • 806f060d-0413ffff 806f060d-0411ffff Array [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0176 SNMP Trap ID: 5...
Page 527 806f060d-0414ffff • 806f060d-0415ffff v Restore data from backup. 806f060d-0414ffff Array [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
Page 528 806f060d-0416ffff • 806f060d-0418ffff 806f060d-0416ffff Array [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0176 SNMP Trap ID: 5...
Page 529 806f060d-0419ffff • 806f060d-041affff v Restore data from backup. 806f060d-0419ffff Array [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
Page 530 806f060d-041bffff • 806f060d-041dffff 806f060d-041bffff Array [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0176 SNMP Trap ID: 5...
Page 531 806f060d-041effff • 806f060d-041fffff v Restore data from backup. 806f060d-041effff Array [ComputerSystemElementName] has failed. Explanation: The Drive is part of an RAID array that is in the failed condition. To identify drives in the failed array all member drives will report this message. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes...
Page 532 806f0707-0301ffff • 806f070d-0400ffff 806f0707-0301ffff [ProcessorElementName] in slot [SlotElementName] has been added. Explanation: IMM has detected a Processor has been Added. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0034 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 533 806f070d-0401ffff • 806f070d-0403ffff 806f070d-0401ffff Rebuild in progress for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild is in Progress. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 534 806f070d-0404ffff • 806f070d-0406ffff 806f070d-0404ffff Rebuild in progress for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild is in Progress. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 535 806f070d-0407ffff • 806f070d-0409ffff 806f070d-0407ffff Rebuild in progress for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild is in Progress. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 536 806f070d-040affff • 806f070d-040cffff 806f070d-040affff Rebuild in progress for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild is in Progress. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 537 806f070d-040dffff • 806f070d-040fffff 806f070d-040dffff Rebuild in progress for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild is in Progress. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 538 806f070d-0410ffff • 806f070d-0412ffff 806f070d-0410ffff Rebuild in progress for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild is in Progress. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 539 806f070d-0413ffff • 806f070d-0415ffff 806f070d-0413ffff Rebuild in progress for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild is in Progress. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 540 806f070d-0416ffff • 806f070d-0418ffff 806f070d-0416ffff Rebuild in progress for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild is in Progress. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 541 806f070d-0419ffff • 806f070d-041bffff 806f070d-0419ffff Rebuild in progress for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild is in Progress. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 542 806f070d-041cffff • 806f070d-041effff 806f070d-041cffff Rebuild in progress for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild is in Progress. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 543 806f070d-041fffff • 806f0807-0302ffff 806f070d-041fffff Rebuild in progress for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild is in Progress. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0178 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 544 806f0807-0303ffff • 806f0807-2583ffff 806f0807-0303ffff [ProcessorElementName] has been Disabled. Explanation: IMM has detected that Processor 3 has been disabled. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0061 SNMP Trap ID: Automatically notify Support: No User response: This is a UEFI detected event.
Page 545 806f0813-2581ffff • 806f0813-2583ffff 806f0813-2581ffff An Uncorrectable Bus Error has occurred on bus [SensorElementName]. Explanation: IMM has detected a Bus Uncorrectable Error. Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0240 SNMP Trap ID: 50 Automatically notify Support: Yes User response: This is a UEFI detected event.
Page 546 806f0823-2101ffff • 806f0a07-0301ffff 806f0823-2101ffff Watchdog Timer interrupt occurred for [WatchdogElementName]. Explanation: The Watchdog Timer has expired. A watchdog interrupt has occurred. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0376 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 547 806f0a07-0302ffff • 806f0a07-0303ffff 806f0a07-0302ffff [ProcessorElementName] is operating in a Degraded State. Explanation: The processor 2 is being throttled due to thermal or power conditions. Severity: Warning Alert Category: Warning - CPU Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0038 SNMP Trap ID: 42 Automatically notify Support: No User response: Check the IMM event log for any fan, cooling, or power related issues.
Page 548 806f0a07-0304ffff • 806f0a0c-2581ffff 806f0a07-0304ffff [ProcessorElementName] is operating in a Degraded State. Explanation: The processor 4 is being throttled due to thermal or power conditions. Severity: Warning Alert Category: Warning - CPU Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0038 SNMP Trap ID: 42 Automatically notify Support: No User response: Check the IMM event log for any fan, cooling, or power related issues.
Page 549 806f0a13-2401ffff • 81010002-2801ffff 806f0a13-2401ffff A Fatal Bus Error has occurred on bus [SensorElementName]. Explanation: IMM has detected a Bus Fatal Error. Severity: Error Alert Category: Critical - Other Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0244 SNMP Trap ID: 50 Automatically notify Support: No User response: This is a UEFI detected event.
Page 550 81010202-0701ffff • 81010204-1d01ffff 81010202-0701ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. Explanation: A previously low voltage has returned to above its specified threshold (sensor Planar 12V, Planar 3.3V, or Planar 5V). Severity: Info Alert Category: Critical - Voltage Serviceable: No CIM Information: Prefix: PLAT and ID: 0481 SNMP Trap ID: 1...
Page 551 81010204-1d02ffff • 81010204-1d04ffff 81010204-1d02ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. Explanation: IMM has detected a Fan 2 (Fan 2A Tach, Fan 2B Tach) going low has deasserted. Severity: Info Alert Category: Critical - Fan Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0481 SNMP Trap ID: 11 Automatically notify Support: No...
Page 552 81010204-1d05ffff • 81010701-1001ffff 81010204-1d05ffff Numeric sensor [NumericSensorElementName] going low (lower critical) has deasserted. Explanation: IMM has detected a Fan 5 (Fan 5A Tach, Fan 5B Tach) going low has deasserted. Severity: Info Alert Category: Critical - Fan Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0481 SNMP Trap ID: 11 Automatically notify Support: No...
Page 553 81010701-1401ffff • 81010701-1403ffff 81010701-1401ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. Explanation: IMM has detected that a system board voltage regulator temperature has returned to the normal range. Severity: Info Alert Category: Warning - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0491 SNMP Trap ID: 12 Automatically notify Support: No User response: Information only;...
Page 554 81010701-1404ffff • 81010701-1406ffff 81010701-1404ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. Explanation: IMM has detected that a system board voltage regulator temperature has returned to the normal range. Severity: Info Alert Category: Warning - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0491 SNMP Trap ID: 12 Automatically notify Support: No User response: Information only;...
Page 555 81010701-1407ffff • 81010701-1409ffff 81010701-1407ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. Explanation: IMM has detected that a microprocessor and memory expansion tray voltage regulator temperature has returned to the normal range. Severity: Info Alert Category: Warning - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0491 SNMP Trap ID: 12...
Page 556 81010701-140affff • 81010701-140cffff 81010701-140affff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. Explanation: IMM has detected that a microprocessor and memory expansion tray voltage regulator temperature has returned to the normal range. Severity: Info Alert Category: Warning - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0491 SNMP Trap ID: 12...
Page 557 81010701-2701ffff • 81010901-1401ffff 81010701-2701ffff Numeric sensor [NumericSensorElementName] going high (upper non-critical) has deasserted. Explanation: IMM has detected that the ambient temperature has returned to a normal range. Severity: Info Alert Category: Warning - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0491 SNMP Trap ID: 12 Automatically notify Support: No User response: Information only;...
Page 558 81010901-1402ffff • 81010901-1404ffff 81010901-1402ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. Explanation: IMM has detected that a system board voltage regulator temperature has returned to the normal range. Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0495 SNMP Trap ID: 0 Automatically notify Support: No User response: Information only;...
Page 559 81010901-1405ffff • 81010901-1407ffff 81010901-1405ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. Explanation: IMM has detected that a system board voltage regulator temperature has returned to the normal range. Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0495 SNMP Trap ID: 0 Automatically notify Support: No User response: Information only;...
Page 560 81010901-1408ffff • 81010901-140affff 81010901-1408ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. Explanation: IMM has detected that a microprocessor and memory expansion tray voltage regulator temperature has returned to the normal range. Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0495 SNMP Trap ID: 0...
Page 561 81010901-140bffff • 81010901-2701ffff 81010901-140bffff Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. Explanation: IMM has detected that a microprocessor and memory expansion tray voltage regulator temperature has returned to the normal range. Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0495 SNMP Trap ID: 0...
Page 562 81010901-2d01ffff • 81010b01-1401ffff 81010901-2d01ffff Numeric sensor [NumericSensorElementName] going high (upper critical) has deasserted. Explanation: IMM has detected that the PCH temperature has returned to a normal range. Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0495 SNMP Trap ID: 0 Automatically notify Support: No User response: Information only;...
Page 563 81010b01-1402ffff • 81010b01-1404ffff 81010b01-1402ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. Explanation: IMM has detected that a system board voltage regulator temperature has returned to the normal range. Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0499 SNMP Trap ID: 0 Automatically notify Support: No User response: Planar VR2 Temp : Information only;...
Page 564 81010b01-1405ffff • 81010b01-1407ffff 81010b01-1405ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. Explanation: IMM has detected that a system board voltage regulator temperature has returned to the normal range. Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0499 SNMP Trap ID: 0 Automatically notify Support: No User response: Planar VR5 Temp : Information only;...
Page 565 81010b01-1408ffff • 81010b01-140affff 81010b01-1408ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. Explanation: IMM has detected that a microprocessor and memory expansion tray voltage regulator temperature has returned to the normal range. Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0499 SNMP Trap ID: 0...
Page 566 81010b01-140bffff • 81010b01-2701ffff 81010b01-140bffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. Explanation: IMM has detected that a microprocessor and memory expansion tray voltage regulator temperature has returned to the normal range. Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0499 SNMP Trap ID: 0...
Page 567 81010b01-2d01ffff • 81030108-0a01ffff 81010b01-2d01ffff Numeric sensor [NumericSensorElementName] going high (upper non-recoverable) has deasserted. Explanation: IMM has detected that the PCH temperature has returned to a normal range. Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0499 SNMP Trap ID: 0 Automatically notify Support: No User response: Information only;...
Page 568 8103010e-2581ffff • 81070201-0301ffff 8103010e-2581ffff Sensor [SensorElementName] has deasserted. Explanation: IMM has detected that the memory size has returned to a previous configuration. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0509 SNMP Trap ID: Automatically notify Support: No User response: This is a UEFI detected event.
Page 569 81070201-0302ffff • 81070201-0304ffff 81070201-0302ffff Sensor [SensorElementName] has transitioned to a less severe state from critical. Explanation: IMM has detected a CPU 2 Overtemp Sensor transition to less severe from critical. Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0523 SNMP Trap ID: 0 Automatically notify Support: No User response: Information only;...
Page 570 81070202-0701ffff • 81070208-2584ffff 81070202-0701ffff Sensor [SensorElementName] has transitioned to a less severe state from critical. Explanation: The Planar Fault sensor no longer detects a problem with the system board. Severity: Info Alert Category: Critical - Voltage Serviceable: No CIM Information: Prefix: PLAT and ID: 0523 SNMP Trap ID: 1 Automatically notify Support: No User response: Information only;...
Page 571 8107020f-2582ffff • 8107021b-0301ffff 8107020f-2582ffff Sensor [SensorElementName] has transitioned to a less severe state from critical. Explanation: IMM has detected that the "No I/O Resources" sensor has transitioned to a less severe state. Severity: Info Alert Category: Critical - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0523 SNMP Trap ID: 50 Automatically notify Support: No...
Page 572 8107021b-0302ffff • 8107021b-0304ffff 8107021b-0302ffff Sensor [SensorElementName] has transitioned to a less severe state from critical. Explanation: IMM has detected that CPU 2 has recovered from a QPI Link Error. Severity: Info Alert Category: Critical - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0523 SNMP Trap ID: 50 Automatically notify Support: No User response: Information only;...
Page 573 81070221-1f01ffff • 81070221-1f03ffff 81070221-1f01ffff Sensor [SensorElementName] has transitioned to a less severe state from critical. Explanation: IMM has detected that CPU 1 has recovered from a QPI Link Error. Severity: Info Alert Category: Critical - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0523 SNMP Trap ID: 50 Automatically notify Support: No User response: Information only;...
Page 574 81070221-1f04ffff • 81070301-0302ffff 81070221-1f04ffff Sensor [SensorElementName] has transitioned to a less severe state from critical. Explanation: IMM has detected that CPU 4 has recovered from a QPI Link Error. Severity: Info Alert Category: Critical - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0523 SNMP Trap ID: 50 Automatically notify Support: No User response: Information only;...
Page 575 81070301-0303ffff • 81070608-2584ffff 81070301-0303ffff Sensor [SensorElementName] has deasserted the transition to non-recoverable from a less severe state. Explanation: The microprocessor 3 temperature has returned to below its specified threshold. Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0525 SNMP Trap ID: 0 Automatically notify Support: No User response: Information only;...
Page 576 8107060f-2201ffff • 810b0108-1381ffff 8107060f-2201ffff Sensor [SensorElementName] has deasserted the transition to non-recoverable. Explanation: IMM has detected that the Trusted Platform Module (TPM) has recovered from the initialization error. Severity: Info Alert Category: Critical - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0531 SNMP Trap ID: 50 Automatically notify Support: No User response: Information only;...
Page 577 810b010a-1e81ffff • 810b010a-1e83ffff 810b010a-1e81ffff Redundancy Lost for [RedundancySetElementName] has deasserted. Explanation: Fan 1 redundancy has been regained. Severity: Info Alert Category: Critical - Fan Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0803 SNMP Trap ID: 11 Automatically notify Support: No User response: Information only;...
Page 578 810b010a-1e84ffff • 810b010a-1e86ffff 810b010a-1e84ffff Redundancy Lost for [RedundancySetElementName] has deasserted. Explanation: Fan 4 redundancy has been regained. Severity: Info Alert Category: Critical - Fan Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0803 SNMP Trap ID: 11 Automatically notify Support: No User response: Information only;...
Page 579 810b010c-2581ffff • 810b0308-1381ffff 810b010c-2581ffff Redundancy Lost for [RedundancySetElementName] has deasserted. Explanation: Memory component group has regained its redundancy Severity: Info Alert Category: Critical - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0803 SNMP Trap ID: 41 Automatically notify Support: No User response: This is a UEFI detected event.
Page 580 810b0309-0a01ffff • 810b0508-1381ffff 810b0309-0a01ffff Non-redundant:Sufficient Resources from Redundancy Degraded or Fully Redundant for [RedundancySetElementName] has deasserted. Explanation: Power unit has regained its redundancy. Severity: Info Alert Category: Warning - Redundant Power Supply Serviceable: No CIM Information: Prefix: PLAT and ID: 0807 SNMP Trap ID: 10 Automatically notify Support: No User response: Information only;...
Page 581 810b0509-0a01ffff • 810b050a-1e82ffff 810b0509-0a01ffff Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. Explanation: Power unit has regained its redundancy. Severity: Info Alert Category: Critical - Redundant Power Supply Serviceable: No CIM Information: Prefix: PLAT and ID: 0811 SNMP Trap ID: 9 Automatically notify Support: No User response: Information only;...
Page 582 810b050a-1e83ffff • 810b050a-1e85ffff 810b050a-1e83ffff Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. Explanation: Fan 3 has regained its redundancy. Severity: Info Alert Category: Critical - Fan Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0811 SNMP Trap ID: 11 Automatically notify Support: No User response: Information only;...
Page 583 810b050a-1e86ffff • 816f0007-0301ffff 810b050a-1e86ffff Non-redundant:Insufficient Resources for [RedundancySetElementName] has deasserted. Explanation: Fan 6 has regained its redundancy. Severity: Info Alert Category: Critical - Fan Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0811 SNMP Trap ID: 11 Automatically notify Support: No User response: Information only;...
Page 584 816f0007-0302ffff • 816f0007-0304ffff 816f0007-0302ffff [ProcessorElementName] has Recovered from IERR. Explanation: IMM has detected that processor 2 recovered from an IERR condition. Severity: Info Alert Category: Critical - CPU Serviceable: No CIM Information: Prefix: PLAT and ID: 0043 SNMP Trap ID: 40 Automatically notify Support: No User response: This is a UEFI detected event.
Page 585 816f0008-0a01ffff • 816f0009-1381ffff 816f0008-0a01ffff [PowerSupplyElementName] has been removed from container [PhysicalPackageElementName]. Explanation: IMM has detected that Power Supply 1 has been removed. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0085 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 586 816f000d-0400ffff • 816f000d-0402ffff 816f000d-0400ffff The [NumericSensorElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 0 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0163 SNMP Trap ID: 5...
Page 587 816f000d-0403ffff • 816f000d-0405ffff 816f000d-0403ffff The [NumericSensorElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 3 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0163 SNMP Trap ID: 5...
Page 588 816f000d-0406ffff • 816f000d-0408ffff 816f000d-0406ffff The [NumericSensorElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 6 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0163 SNMP Trap ID: 5...
Page 589 816f000d-0409ffff • 816f000d-040bffff 816f000d-0409ffff The [NumericSensorElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 9 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0163 SNMP Trap ID: 5...
Page 590 816f000d-040cffff • 816f000d-040effff 816f000d-040cffff The [NumericSensorElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 12 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0163 SNMP Trap ID: 5...
Page 591 816f000d-040fffff • 816f000d-0411ffff 816f000d-040fffff The [NumericSensorElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 15 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0163 SNMP Trap ID: 5...
Page 592 816f000d-0412ffff • 816f000d-0414ffff 816f000d-0412ffff The [NumericSensorElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 18 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0163 SNMP Trap ID: 5...
Page 593 816f000d-0415ffff • 816f000d-0417ffff 816f000d-0415ffff The [NumericSensorElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 21 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0163 SNMP Trap ID: 5...
Page 594 816f000d-0418ffff • 816f000d-041affff 816f000d-0418ffff The [NumericSensorElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 24 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0163 SNMP Trap ID: 5...
Page 595 816f000d-041bffff • 816f000d-041dffff 816f000d-041bffff The [NumericSensorElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 27 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0163 SNMP Trap ID: 5...
Page 596 816f000d-041effff • 816f000f-2201ffff 816f000d-041effff The [NumericSensorElementName] has been removed from unit [PhysicalPackageElementName]. Explanation: Presence of drive 30 is no longer detected. If hard drive is absent from drive bay a filler is required. Severity: Error Alert Category: Critical - Hard Disk drive Serviceable: Yes CIM Information: Prefix: PLAT and ID: 0163 SNMP Trap ID: 5...
Page 597 816f000f-2202ffff • 816f0021-0b01ffff 816f000f-2202ffff The System [ComputerSystemElementName] has detected a POST Error deassertion. Explanation: This message indicates a Post Error is no longer present. Severity: Info Alert Category: Critical - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0185 SNMP Trap ID: 50 Automatically notify Support: No User response: Information only;...
Page 598 816f0021-0b02ffff • 816f0021-0b04ffff 816f0021-0b02ffff Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. Explanation: IMM has detected a fault condition in PCIe slot 2 has been removed. Severity: Info Alert Category: Critical - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0331 SNMP Trap ID: 50 Automatically notify Support: No User response: Information only;...
Page 599 816f0021-0b05ffff • 816f0021-0b07ffff 816f0021-0b05ffff Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. Explanation: IMM has detected a fault condition in PCIe slot 5 has been removed. Severity: Info Alert Category: Critical - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0331 SNMP Trap ID: 50 Automatically notify Support: No User response: Information only;...
Page 600 816f0021-0b08ffff • 816f0021-2582ffff 816f0021-0b08ffff Fault condition removed on slot [PhysicalConnectorElementName] on system [ComputerSystemElementName]. Explanation: IMM has detected a fault condition in PCIe slot 8 has been removed. Severity: Info Alert Category: Critical - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0331 SNMP Trap ID: 50 Automatically notify Support: No User response: Information only;...
Page 601 816f0028-2101ffff • 816f0107-0302ffff 816f0028-2101ffff Sensor [SensorElementName] has returned to normal on management system [ComputerSystemElementName]. Explanation: Trusted Platform Module (TPM) was initialized and started successfully. Severity: Info Alert Category: Warning - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0399 SNMP Trap ID: 60 Automatically notify Support: No User response: Information Only;...
Page 602 816f0107-0303ffff • 816f0108-0a01ffff 816f0107-0303ffff An Over-Temperature Condition has been removed on [ProcessorElementName]. Explanation: The microprocessor 3 temperature has returned to below the critical level. Severity: Info Alert Category: Critical - Temperature Serviceable: No CIM Information: Prefix: PLAT and ID: 0037 SNMP Trap ID: 0 Automatically notify Support: No User response: Information only;...
Page 603 816f0108-0a02ffff • 816f010d-0400ffff 816f0108-0a02ffff [PowerSupplyElementName] has returned to OK status. Explanation: IMM has detected that Power Supply 2 has returned to a normal operational status. Severity: Info Alert Category: Critical - Power Serviceable: No CIM Information: Prefix: PLAT and ID: 0087 SNMP Trap ID: 4 Automatically notify Support: No User response: Information only;...
Page 604 816f010d-0401ffff • 816f010d-0403ffff 816f010d-0401ffff The [NumericSensorElementName] has been enabled. Explanation: The previously disabled drive 1 has been enabled. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 605 816f010d-0404ffff • 816f010d-0406ffff 816f010d-0404ffff The [NumericSensorElementName] has been enabled. Explanation: The previously disabled drive 4 has been enabled. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 606 816f010d-0407ffff • 816f010d-0409ffff 816f010d-0407ffff The [NumericSensorElementName] has been enabled. Explanation: The previously disabled drive 7 has been enabled. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 607 816f010d-040affff • 816f010d-040cffff 816f010d-040affff The [NumericSensorElementName] has been enabled. Explanation: The previously disabled drive 10 has been enabled. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 608 816f010d-040dffff • 816f010d-040fffff 816f010d-040dffff The [NumericSensorElementName] has been enabled. Explanation: The previously disabled drive 13 has been enabled. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 609 816f010d-0410ffff • 816f010d-0412ffff 816f010d-0410ffff The [NumericSensorElementName] has been enabled. Explanation: The previously disabled drive 16 has been enabled. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 610 816f010d-0413ffff • 816f010d-0415ffff 816f010d-0413ffff The [NumericSensorElementName] has been enabled. Explanation: The previously disabled drive 19 has been enabled. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 611 816f010d-0416ffff • 816f010d-0418ffff 816f010d-0416ffff The [NumericSensorElementName] has been enabled. Explanation: The previously disabled drive 22 has been enabled. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 612 816f010d-0419ffff • 816f010d-041bffff 816f010d-0419ffff The [NumericSensorElementName] has been enabled. Explanation: The previously disabled drive 25 has been enabled. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 613 816f010d-041cffff • 816f010d-041effff 816f010d-041cffff The [NumericSensorElementName] has been enabled. Explanation: The previously disabled drive 28 has been enabled. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 614 816f010d-041fffff • 816f011b-0701ffff 816f010d-041fffff The [NumericSensorElementName] has been enabled. Explanation: The previously disabled drive 31 has been enabled. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0167 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 615 816f0125-0c01ffff • 816f0207-0302ffff 816f0125-0c01ffff [ManagedElementName] detected as present. Explanation: IMM has detected the operator information panel is present. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0390 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 616 816f0207-0303ffff • 816f0207-2583ffff 816f0207-0303ffff [ProcessorElementName] has Recovered from FRB1/BIST condition. Explanation: IMM has detected that Processor 3 has recovered from a FRB1/BIST condition. Severity: Info Alert Category: Critical - CPU Serviceable: No CIM Information: Prefix: PLAT and ID: 0045 SNMP Trap ID: 40 Automatically notify Support: No User response: This is a UEFI detected event.
Page 617 816f020d-0400ffff • 816f020d-0402ffff 816f020d-0400ffff Failure no longer Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: The predicted failure for Drive 0 no longer exists. Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: Information only;...
Page 618 816f020d-0403ffff • 816f020d-0405ffff 816f020d-0403ffff Failure no longer Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: The predicted failure for Drive 3 no longer exists. Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: Information only;...
Page 619 816f020d-0406ffff • 816f020d-0408ffff 816f020d-0406ffff Failure no longer Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: The predicted failure for Drive 6 no longer exists. Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: Information only;...
Page 620 816f020d-0409ffff • 816f020d-040bffff 816f020d-0409ffff Failure no longer Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: The predicted failure for Drive 9 no longer exists. Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: Information only;...
Page 621 816f020d-040cffff • 816f020d-040effff 816f020d-040cffff Failure no longer Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: The predicted failure for Drive 12 no longer exists. Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: Information only;...
Page 622 816f020d-040fffff • 816f020d-0411ffff 816f020d-040fffff Failure no longer Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: The predicted failure for Drive 15 no longer exists. Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: Information only;...
Page 623 816f020d-0412ffff • 816f020d-0414ffff 816f020d-0412ffff Failure no longer Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: The predicted failure for Drive 18 no longer exists. Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: Information only;...
Page 624 816f020d-0415ffff • 816f020d-0417ffff 816f020d-0415ffff Failure no longer Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: The predicted failure for Drive 21 no longer exists. Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: Information only;...
Page 625 816f020d-0418ffff • 816f020d-041affff 816f020d-0418ffff Failure no longer Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: The predicted failure for Drive 24 no longer exists. Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: Information only;...
Page 626 816f020d-041bffff • 816f020d-041dffff 816f020d-041bffff Failure no longer Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: The predicted failure for Drive 27 no longer exists. Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: Information only;...
Page 627 816f020d-041effff • 816f0308-0a01ffff 816f020d-041effff Failure no longer Predicted on [NumericSensorElementName] for array [ComputerSystemElementName]. Explanation: The predicted failure for Drive 30 no longer exists. Severity: Info Alert Category: System - Predicted Failure Serviceable: No CIM Information: Prefix: PLAT and ID: 0169 SNMP Trap ID: 27 Automatically notify Support: No User response: Information only;...
Page 628 816f0308-0a02ffff • 816f0313-1701ffff 816f0308-0a02ffff [PowerSupplyElementName] has returned to a Normal Input State. Explanation: IMM has detected that the input power for Power Supply 2 has returned to normal. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0099 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 629 816f040c-2581ffff • 816f0507-0302ffff 816f040c-2581ffff [PhysicalMemoryElementName] Enabled on Subsystem [MemoryElementName]. Explanation: IMM has detected that Memory has been Enabled. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0130 SNMP Trap ID: Automatically notify Support: No User response: This is a UEFI detected event.
Page 630 816f0507-0303ffff • 816f0507-2583ffff 816f0507-0303ffff [ProcessorElementName] has Recovered from a Configuration Mismatch. Explanation: Processor 3 has Recovered from a Processor Configuration Mismatch. Severity: Info Alert Category: Critical - CPU Serviceable: No CIM Information: Prefix: PLAT and ID: 0063 SNMP Trap ID: 40 Automatically notify Support: No User response: This is a UEFI detected event.
Page 631 816f050c-2581ffff • 816f050d-0401ffff 816f050c-2581ffff Memory Logging Limit Removed for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]. Explanation: IMM has detected that the Memory Logging Limit has been Removed. Severity: Info Alert Category: Warning - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0145 SNMP Trap ID: 43 Automatically notify Support: No User response: This is a UEFI detected event.
Page 632 816f050d-0402ffff • 816f050d-0404ffff 816f050d-0402ffff Critical Array [ComputerSystemElementName] has deasserted. Explanation: The RAID array is no longer in a critical condition. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 633 816f050d-0405ffff • 816f050d-0407ffff 816f050d-0405ffff Critical Array [ComputerSystemElementName] has deasserted. Explanation: The RAID array is no longer in a critical condition. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 634 816f050d-0408ffff • 816f050d-040affff 816f050d-0408ffff Critical Array [ComputerSystemElementName] has deasserted. Explanation: The RAID array is no longer in a critical condition. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 635 816f050d-040bffff • 816f050d-040dffff 816f050d-040bffff Critical Array [ComputerSystemElementName] has deasserted. Explanation: The RAID array is no longer in a critical condition. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 636 816f050d-040effff • 816f050d-0410ffff 816f050d-040effff Critical Array [ComputerSystemElementName] has deasserted. Explanation: The RAID array is no longer in a critical condition. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 637 816f050d-0411ffff • 816f050d-0413ffff 816f050d-0411ffff Critical Array [ComputerSystemElementName] has deasserted. Explanation: The RAID array is no longer in a critical condition. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 638 816f050d-0414ffff • 816f050d-0416ffff 816f050d-0414ffff Critical Array [ComputerSystemElementName] has deasserted. Explanation: The RAID array is no longer in a critical condition. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 639 816f050d-0417ffff • 816f050d-0419ffff 816f050d-0417ffff Critical Array [ComputerSystemElementName] has deasserted. Explanation: The RAID array is no longer in a critical condition. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 640 816f050d-041affff • 816f050d-041cffff 816f050d-041affff Critical Array [ComputerSystemElementName] has deasserted. Explanation: The RAID array is no longer in a critical condition. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 641 816f050d-041dffff • 816f050d-041fffff 816f050d-041dffff Critical Array [ComputerSystemElementName] has deasserted. Explanation: The RAID array is no longer in a critical condition. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0175 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 642 816f0607-0301ffff • 816f0607-0303ffff 816f0607-0301ffff An SM BIOS Uncorrectable CPU complex error for CPU 1 has deasserted. Explanation: An SM BIOS uncorrectable CPU complex error has been deasserted for microprocessor 1. Severity: Info Alert Category: Critical - CPU Serviceable: No CIM Information: Prefix: PLAT and ID: 0817 SNMP Trap ID: 40 Automatically notify Support: No User response: This is a UEFI detected event.
Page 643 816f0607-0304ffff • 816f0608-2584ffff 816f0607-0304ffff An SM BIOS Uncorrectable CPU complex error for [ProcessorElementName] has deasserted. Explanation: An SM BIOS uncorrectable CPU complex error has been deasserted for microprocessor 4. Severity: Info Alert Category: Critical - CPU Serviceable: No CIM Information: Prefix: PLAT and ID: 0817 SNMP Trap ID: 40 Automatically notify Support: No User response: This is a UEFI detected event.
Page 644 816f060d-0400ffff • 816f060d-0402ffff 816f060d-0400ffff Array in system [ComputerSystemElementName] has been restored. Explanation: IMM has detected that a Failed Array has been Restored. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 645 816f060d-0403ffff • 816f060d-0405ffff 816f060d-0403ffff Array in system [ComputerSystemElementName] has been restored. Explanation: IMM has detected that a Failed Array has been Restored. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 646 816f060d-0406ffff • 816f060d-0408ffff 816f060d-0406ffff Array in system [ComputerSystemElementName] has been restored. Explanation: IMM has detected that a Failed Array has been Restored. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 647 816f060d-0409ffff • 816f060d-040bffff 816f060d-0409ffff Array in system [ComputerSystemElementName] has been restored. Explanation: IMM has detected that a Failed Array has been Restored. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 648 816f060d-040cffff • 816f060d-040effff 816f060d-040cffff Array in system [ComputerSystemElementName] has been restored. Explanation: IMM has detected that a Failed Array has been Restored. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 649 816f060d-040fffff • 816f060d-0411ffff 816f060d-040fffff Array in system [ComputerSystemElementName] has been restored. Explanation: IMM has detected that a Failed Array has been Restored. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 650 816f060d-0412ffff • 816f060d-0414ffff 816f060d-0412ffff Array in system [ComputerSystemElementName] has been restored. Explanation: IMM has detected that a Failed Array has been Restored. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 651 816f060d-0415ffff • 816f060d-0417ffff 816f060d-0415ffff Array in system [ComputerSystemElementName] has been restored. Explanation: IMM has detected that a Failed Array has been Restored. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 652 816f060d-0418ffff • 816f060d-041affff 816f060d-0418ffff Array in system [ComputerSystemElementName] has been restored. Explanation: IMM has detected that a Failed Array has been Restored. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 653 816f060d-041bffff • 816f060d-041dffff 816f060d-041bffff Array in system [ComputerSystemElementName] has been restored. Explanation: IMM has detected that a Failed Array has been Restored. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 654 816f060d-041effff • 816f0707-0301ffff 816f060d-041effff Array in system [ComputerSystemElementName] has been restored. Explanation: IMM has detected that a Failed Array has been Restored. Severity: Info Alert Category: Critical - Hard Disk drive Serviceable: No CIM Information: Prefix: PLAT and ID: 0177 SNMP Trap ID: 5 Automatically notify Support: No User response: Information only;...
Page 655 816f070c-2581ffff • 816f070d-0401ffff 816f070c-2581ffff Configuration error for [PhysicalMemoryElementName] on Subsystem [MemoryElementName]has deasserted. Explanation: IMM has detected a Memory DIMM configuration error has deasserted. Severity: Info Alert Category: Critical - Memory Serviceable: No CIM Information: Prefix: PLAT and ID: 0127 SNMP Trap ID: 41 Automatically notify Support: No User response: This is a UEFI detected event.
Page 656 816f070d-0402ffff • 816f070d-0404ffff 816f070d-0402ffff Rebuild completed for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild has Completed. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 657 816f070d-0405ffff • 816f070d-0407ffff 816f070d-0405ffff Rebuild completed for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild has Completed. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 658 816f070d-0408ffff • 816f070d-040affff 816f070d-0408ffff Rebuild completed for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild has Completed. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 659 816f070d-040bffff • 816f070d-040dffff 816f070d-040bffff Rebuild completed for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild has Completed. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 660 816f070d-040effff • 816f070d-0410ffff 816f070d-040effff Rebuild completed for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild has Completed. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 661 816f070d-0411ffff • 816f070d-0413ffff 816f070d-0411ffff Rebuild completed for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild has Completed. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 662 816f070d-0414ffff • 816f070d-0416ffff 816f070d-0414ffff Rebuild completed for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild has Completed. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 663 816f070d-0417ffff • 816f070d-0419ffff 816f070d-0417ffff Rebuild completed for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild has Completed. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 664 816f070d-041affff • 816f070d-041cffff 816f070d-041affff Rebuild completed for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild has Completed. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 665 816f070d-041dffff • 816f070d-041fffff 816f070d-041dffff Rebuild completed for Array in system [ComputerSystemElementName]. Explanation: IMM has detected that an Array Rebuild has Completed. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0179 SNMP Trap ID: Automatically notify Support: No User response: Information only;...
Page 666 816f0807-0301ffff • 816f0807-0303ffff 816f0807-0301ffff [ProcessorElementName] has been Enabled. Explanation: IMM has detected Processor 1 has been Enabled. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0060 SNMP Trap ID: Automatically notify Support: No User response: This is a UEFI detected event.
Page 667 816f0807-0304ffff • 816f0813-2581ffff 816f0807-0304ffff [ProcessorElementName] has been Enabled. Explanation: IMM has detected Processor 4 has been Enabled. Severity: Info Alert Category: System - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0060 SNMP Trap ID: Automatically notify Support: No User response: This is a UEFI detected event.
Page 668 816f0813-2582ffff • 816f090c-2581ffff 816f0813-2582ffff Bus [SensorElementName] has recovered from an Uncorrectable Bus Error. Explanation: IMM has detected that the system has recovered from a bus uncorrectable error. Severity: Info Alert Category: Critical - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0241 SNMP Trap ID: 50 Automatically notify Support: No User response: Information only;...
Page 669 816f0a07-0301ffff • 816f0a07-0303ffff 816f0a07-0301ffff The Processor [ProcessorElementName] is no longer operating in a Degraded State. Explanation: IMM has detected Processor 1 is no longer running in the Degraded state. Severity: Info Alert Category: Warning - CPU Serviceable: No CIM Information: Prefix: PLAT and ID: 0039 SNMP Trap ID: 42 Automatically notify Support: No User response: Information only;...
Page 670 816f0a07-0304ffff • 816f0a13-2401ffff 816f0a07-0304ffff The Processor [ProcessorElementName] is no longer operating in a Degraded State. Explanation: IMM has detected Processor 4 is no longer running in the Degraded state. Severity: Info Alert Category: Warning - CPU Serviceable: No CIM Information: Prefix: PLAT and ID: 0039 SNMP Trap ID: 42 Automatically notify Support: No User response: Information only;...
Page 671 816f0b13-3101ffff 816f0b13-3101ffff Bus [SensorElementName] is no longer operating in a degraded state. Explanation: IMM has detected the DMI Bus is No Longer Degraded. Severity: Info Alert Category: Warning - Other Serviceable: No CIM Information: Prefix: PLAT and ID: 0247 SNMP Trap ID: 60 Automatically notify Support: No User response: Information only;...
Page 672 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
Page 673: Appendix E. Getting Help And Technical Assistance
Appendix E. Getting help and technical assistance If you need help, service, or technical assistance or just want more information about IBM products, you will find a wide variety of sources available from IBM to assist you. Use this information to obtain additional information about IBM and IBM products, determine what to do if you experience a problem with your IBM system or optional device, and determine whom to call for service, if it is necessary.
Page 674: Using The Documentation
The troubleshooting information or the diagnostic programs might tell you that you need additional or updated device drivers or other software. IBM maintains pages on the World Wide Web where you can get the latest technical information and download device drivers and updates.
Page 675: Creating A Personalized Support Web Page
Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with your IBM products. For more information about Support Line and other IBM services, see http://www.ibm.com/services/ or see http://www.ibm.com/planetwide/ for...
Page 676 System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
Page 677: Notices
Consult your local IBM representative for information on the products and services currently available in your area. Any reference to an IBM product, program, or service is not intended to state or imply that only that IBM product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any IBM intellectual property right may be used instead.
Page 678: Trademarks
Trademarks IBM, the IBM logo, and ibm.com are trademarks or registered trademarks of International Business Machines Corporation in the United States, other countries, or both. If these and other IBM trademarked terms are marked on their first ® ™ occurrence in this information with a trademark symbol ( ), these symbols indicate U.S.
Page 679: Particulate Contamination
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software might differ from its retail version (if available) and might not include user manuals or all program functionality.
Page 680: Documentation Format
In the request, be sure to include the publication part number and title. When you send information to IBM, you grant IBM a nonexclusive right to use or distribute the information in any way it believes appropriate without incurring any obligation to you.
Page 681: Electronic Emission Notices
Properly shielded and grounded cables and connectors must be used in order to meet FCC emission limits. IBM is not responsible for any radio or television interference caused by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment.
Page 682: European Union Emc Directive Conformance Statement
Klasse A ein. Um dieses sicherzustellen, sind die Geräte wie in den Handbüchern beschrieben zu installieren und zu betreiben. Des Weiteren dürfen auch nur von der IBM empfohlene Kabel angeschlossen werden. IBM übernimmt keine Verantwortung für die Einhaltung der Schutzanforderungen, wenn das Produkt ohne Zustimmung der IBM verändert bzw.
Page 683: Japan Vcci Class A Statement
914-499-1900 Der verantwortliche Ansprechpartner des Herstellers in der EU ist: IBM Deutschland Technical Regulations, Department M456 IBM-Allee 1, 71137 Ehningen, Germany Telephone: +49 7032 15-2937 Email: tjahn@de.ibm.com Generelle Informationen: Das Gerät erfüllt die Schutzanforderungen nach EN 55024 und EN 55022 Klasse...
Page 684 Korea Communications Commission (KCC) statement This is electromagnetic wave compatibility equipment for business (Type A). Sellers and users need to pay attention to it. This is for any areas other than home. Russia Electromagnetic Interference (EMI) Class A statement People's Republic of China Class A electronic emission statement Taiwan Class A compliance statement System x3750 M4 Types 8722 and 8733: Installation and Service Guide...
Page 685: Index
247 backplane with controller expander replacing 252 replacing 248 for 8x2.5-inch drives 53 cache cards adapter, IBM Dual-port 10Gb SFP+ (fibre) backplane, 2.5-inch hot-swap SAS/SATA supported in the server 70 Ethernet Adapter removing 265 cache cards, RAID 70 removing 247...
Page 686 CD-RW/DVD (continued) controls and LEDs DIMM population sequence eject button 16 on the light path diagnostics memory mirroring mode 45 CD/DVD panel 18 memory sparing mode 46 replacing 63 on the operator information panel 17 with the microprocessor and memory CD/DVD drive controls, LEDs, and power 16 expansion tray installed 44...
Page 687 23 program, overview 169 controller firmware, server DSA data troubleshooting 188 updating 90 how to send to IBM 24 link status LED 20 firmware, server, recovering 191 DSA event log 167 systems-management connector 19 firmware, updating 123 DSA log 9...
Page 688 Japan VCCI Class A statement 667 installing 62 battery, system 256 Japan Voluntary Control Council for how to send DSA data to IBM 24 hot-swap SAS/SATA drive 62 Interference Class A statement 667 humidity 8 hypervisor flash device 100, 237...
Page 689 LED (continued) memory sparing population sequence operating-system event log 9 for hard disk drive status 16 (continued) operator information panel for solid state drive activity 16 without the optional microprocessor controls and LEDs 17 for solid state drive status 16 and memory expansion tray 46 removing 260, 261 log 17...
Page 690 265 the host bus adapter the 8x1.8-inch SSD drive backplane 6Gb performance optimized 233 assembly 267 the IBM Dual-port 10Gb SFP+ (fibre) the 8x2.5-inch drive backplane Ethernet Adapter 248 rack release latches 16 with controller expander 270 the IBM Dual-port 10Gb-T (copper)
Page 691 SAS/SATA IDs menu choices 128 system-event log, deassertion event 166 system-locator for hot-swap drives 51 starting 128 sending diagnostic data to IBM 658 using 127 sending DSA data shutting down the server 21 rear 20 to IBM 24 signal and power cables...
Page 692 134 the remote presence feature 136 the Setup utility 127 using best practices to apply firmware and device-driver updates 23 Utility program IBM Advanced Settings 140 utility, Setup menu choices 128 starting 128 using 127 video connector front 17...
Page 694 Part Number: 90Y4479 Printed in USA (1P) P/N: 90Y4479...

This manual is also suitable for:

System x3750 m4 type 8733

IBM System x3750 M4 Type 8722 Installation And Service Manual

Chapter 1. The System X3750 M4 Types 8722 and 8733 Server

Chapter 2. Installing Optional Devices

Chapter 3. Configuration Information and Instructions

Chapter 4. Troubleshooting

Chapter 5. Parts Listing, System X3750 M4 Types 8722 and 8733

Chapter 6. Removing and Replacing Components

Appendix A. UEFI/POST Error Codes

Appendix B. Boot Code Display Error Codes

Appendix C. DSA Messages

Appendix D. Integrated Management Module II (IMM2) Error Messages

Appendix E. Getting Help and Technical Assistance

Quick Links

Troubleshooting

Related Manuals for IBM System x3750 M4 Type 8722

Summary of Contents for IBM System x3750 M4 Type 8722