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f. Select SAN32M1 from the Product Type list box and click OK.
Did the IP address below the switch icon change to the new entry and
did the Ethernet connection recover?
NO
YES
↓
The switch-to-EFC Server connection is restored and
appears operational.
25
The product at the configured IP address is not an IBM managed
product. Notify the customer of the problem.
a. At the Product View, right-click the icon with the grey square
representing the product reporting the problem. A pop-up menu
displays.
b. Select Delete. A Warning dialog box displays asking if the
product is to be deleted.
c. Click Yes to delete the product.
Exit MAP.
26
Does the SANpilot application appear operational?
NO
YES
↓
The switch-to-SANpilot PC connection is restored and
appears operational.
27
A Page cannot be found, Unable to locate the server, HTTP 404 -
file not found, or other similar message appears. The message
indicates the web browser PC cannot communicate with the switch
because:
•
The switch-to-PC Internet (Ethernet) link could not be
established.
•
AC power distribution in the switch failed, or AC power was
disconnected.
•
The switch CTP card failed.
Continue.
Chapter 3: Diagnostics
251
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