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94
TROUBLESHOOTING
TROUBLESHOOTING
General
Problem
Cannot control the TV with the
remote control.
No image display and no sound is
produced.
Image appears slowly when the TV
turns on.
Cannot connect external devices.
The TV turns off suddenly.
Audio
Problem
No sound is produced while images
are displaying.
One of the speakers produce noises
or does not produce sound.
y
Check the remote control sensor on the product and try again.
y
Check if there is any obstacle between the product and the remote control.
y
Check if the batteries are still working and properly installed (
y
Check if the appropriate input mode such as TV or VCR is set for using the
remote control.
y
Check if the product is turned on.
y
Check if the power cord is connected to a wall outlet.
y
Check if there is a problem in the wall outlet by connecting other products.
y
The image is muted during the product startup process. This is normal. If the
image does not appear in a few minutes, unplug the TV for 30 seconds and try
again. If the image still does not appear, contact the authorized service center
in your local area.
y
Refer to the "Connection overview" (See p.82) and connect an external device.
y
Check the power control settings. The power supply may be interrupted.
y
Check if the Auto sleep feature is activated in the Time settings.
Refer to the "Sleep Timer" (See p.76).
y
If there is no signal while the TV is on, the TV will turn off automatically after
15 minutes of inactivity.(Except for 22/26/32LK335C, 32/37/42LK455C,
19/22/26/32LV255C, 32/37/42/47LV355C)
y
Press
+ or - button.
y
Check if the sound is muted by pressing MUTE.
y
Scroll to other channels. There may a problem with the broadcast.
y
Check if the audio cables are connected properly.
y
A change in ambient humidity or temperature may result in an unusual noise
when the product turns on or off.
y
There is no problem with your product.
Resolution
Resolution
to
,
to
).
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