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Toshiba X870 User Manual
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Toshiba X870 User Manual

Toshiba X870 User Manual

Toshiba notebook computers
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X870

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Summary of Contents for Toshiba X870

  • Page 1 User's Manual X870...

  • Page 2: Table Of Contents

    Using the Fingerprint Sensor ............... 3-5 Optical disc drives ................3-12 TOSHIBA VIDEO PLAYER ..............3-22 TOSHIBA Blu-ray Disc Player ............3-25 NVIDIA® 3D VISION™ ................. 3-27 3D Playback on an External 3D Device ..........3-28 Wireless communications ..............3-34 LAN .......................
  • Page 3 Chapter 4 Utilities & Advanced Usage Utilities and Applications ..............4-1 Special features ..................4-5 Using the TOSHIBA Sleep Utility ............4-7 TOSHIBA Password Utility ..............4-10 HW Setup ....................4-11 TOSHIBA PC Health Monitor .............. 4-16 Using the Hard Disk Drive (HDD) Protection ........4-17 TOSHIBA HDD Protection Properties ..........
  • Page 4 Intel Corporation. Windows, Microsoft and Windows logo are registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by TOSHIBA under license. HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC.

  • Page 5: Fcc Information

    Only peripherals complying with the FCC class B limits may be attached to this equipment. Operation with non-compliant peripherals or peripherals not recommended by TOSHIBA is likely to result in interference to radio and TV reception. Shielded cables must be used between the external devices and the computer’s External RGB monitor port, Universal Serial Bus (USB...
  • Page 6 EMC (Electromagnetic Compatibility) and safety standards. However, TOSHIBA cannot guarantee that this product still observes these EMC standards if options or cables not produced by TOSHIBA are connected or implemented. In this case the persons who have connected/implemented those options/cables have to provide assurance that the system (PC plus options/cables) still fulfils the required standards.

  • Page 7: Video Standard Notice

    Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA. The consequences of the use of this product in non-approved working environments may be: Interference with other devices or machines in the near surrounding area.
  • Page 8 Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment. This Class B digital apparatus meets all requirements of the Canadian Interference-Causng Equipment Regulations.
  • Page 9 The new European Union (EU) chemical regulation, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals), entered into force on 1 June 2007. TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation.

  • Page 10: Following Information Is Only For Turkey

    X870 Following information is only for Turkey: Compliant with EEE Regulations: TOSHIBA meets all requirements of Turkish regulation 26891 “Restriction of the use of certain hazardous substances in electrical and electronic equipment”. The number of possible pixel failures of your display is defined according to ISO 9241-307 standards.
  • Page 11 X870 TOSHIBA SAMSUNG STORAGE TECHNOLOGY KOREA CORPORATION 416, MEATAN-3 DONG, YEONGTONG-GU, SUWON CITY, GYEONGGI, 443-742, KOREA 3. Hitachi-LG Data Storage, Inc. DVD Super Multi Blu-ray™ Combo drive Blu-ray™ Writer drive Hitachi-LG Data Storage, Inc. 22-23,KAIGAN 3-CHOME, MINATO-KU,TOKYO,108-0022 JAPAN Precautions CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.”...
  • Page 12 ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency. Your computer...

  • Page 13: Preface

    X870 Preface Congratulations on your purchase of this computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your computer. It also provides detailed information on configuring your computer, basic operations and care, using optional devices and troubleshooting.
  • Page 14 X870 Messages Messages are used in this manual to bring important information to your attention. Each type of message is identified as shown below. Indicates a potentially hazardous situation, which could result in death or serious injury, if you do not follow instructions.

  • Page 15: General Precautions

    X870 General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.

  • Page 16: Instruction Manual For Safety And Comfort

    X870 Stress injury Carefully read the Instruction Manual for Safety and Comfort. It contains information on the prevention of stress injuries to your hands and wrists that can be caused by extensive keyboard use. It also includes information on work space design, posture and lighting that can help reduce physical stress.

  • Page 17: Chapter 1 Getting Started

    Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.

  • Page 18: Getting Started

    TOSHIBA Media Controller TOSHIBA Media Controller Plug-in TOSHIBA PC Health Monitor TOSHIBA Recovery Media Creator TOSHIBA Remote Control Manager TOSHIBA Resolution+ Plug-in For Windows Media Player TOSHIBA Service Station TOSHIBA Sleep Utility TOSHIBA Supervisor Password Utility TOSHIBA Value Added Package...

  • Page 19: Connecting The Ac Adaptor

    DC power and reduces the voltage supplied to this computer. Always use the TOSHIBA AC adaptor that was included with your computer, or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury.
  • Page 20 X870 When you connect the AC adaptor to the computer, always follow the steps in the exact order as described in the User’s Manual. Connecting the power cable to a live electrical outlet should be the last step otherwise the adaptor DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when touched.

  • Page 21: Opening The Display

    X870 Opening the display The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity.

  • Page 22: Turning On The Power

    X870 Turning on the power This section describes how to turn on the power - the Power indicator will then indicate the status. Please refer to the Monitoring of power condition section in Chapter 5, Power and Power-Up Modes for more information.

  • Page 23: Sleep Mode

    X870 Never turn off the power while a disk (disc) is being accessed, otherwise you may lose data or damage the disk. Never turn off the power while an application is running. Doing so could cause loss of data. Never turn off the power, disconnect an external storage device or remove storage media during data read/write.
  • Page 24 X870 If the computer enters Sleep Mode while a network application is active, the application might not be restored when the computer is next turned on and the system returns from Sleep Mode. To prevent the computer from automatically entering Sleep Mode, disable Sleep Mode within the Power Options (to access it, Start ->...

  • Page 25: Hibernation Mode

    X870 Hibernation Mode The Hibernation Mode feature saves the contents of memory to the Hard Disk Drive when the computer is turned off so that, the next time it is turned on, the previous state is restored. Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer.

  • Page 26: Restarting The Computer

    X870 Data save in Hibernation Mode When you turn off the power in Hibernation Mode, the computer will take a moment to save the current data in memory to the Hard Disk Drive. After you turn off the computer, and the content of memory has been saved to the Hard Disk Drive, turn off the power to any peripheral devices.

  • Page 27: Chapter 2 The Grand Tour

    X870 Chapter 2 The Grand Tour This chapter identifies the various components of the computer - it is recommended that you become familiar with each before you operate the computer. Legal Footnote (Non-applicable Icons) For more information regarding Non-applicable Icons, please refer to the Legal Footnotes section in Appendix C.

  • Page 28: Left Side

    X870 Keep foreign metal objects, such as screws, staples and paper clips, out of the Memory media slot. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. DC IN/Battery indica-...
  • Page 29 X870 Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer. LAN jack This jack lets you connect to a LAN. The adaptor...

  • Page 30: Right Side

    X870 Right side The following figure shows the computer’s right side. Figure 2-3 The right side of the computer 1. Headphone jack 5. HDMI out port 2. Microphone jack 6. External RGB monitor port 3. Universal Serial Bus (USB 3.0) port 7.

  • Page 31: Back

    X870 External RGB monitor This port provides 15-pin, analog VGA port. port Please refer to Appendix A for information on external RGB monitor port pin assignment. This port allows you to connect an external RGB monitor to the computer. Cooling vents The cooling vents help the processor to avoid overheating.

  • Page 32: Underside

    X870 For more information regarding Battery Life, please refer to the Legal Footnotes section in Appendix C. Underside The following figure shows the underside of the computer. You should ensure that the display is closed before the computer is turned over to avoid causing any damage.

  • Page 33: Front With The Display Open

    X870 Memory module slot The memory module slot allows for the installation, replacement and removal of additional memory module. 1 GB, 2 GB, 4 GB or 8 GB memory modules can be installed in the computer's two memory slots for a maximum of 16 GB system memory. The actual amount of useable system memory will be less than the installed memory modules.
  • Page 34 X870 Figure 2-6 The front of the computer with the display panel open 1. Wireless communication antennas 9. Power button (not shown)* 2. 3D Vision IR emitter* 10. Stereo speakers 3. Microphone 11. Keyboard 4. Web Camera* 12. Fingerprint Sensor* 5.
  • Page 35 You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. TOSHIBA Web Camera Application will help you to add various video effects to your video or photograph.
  • Page 36 TOSHIBA eco button or 3D button. TOSHIBA eco button Press this button to launch the TOSHIBA eco Utility. TOSHIBA eco Utility can be used ® only in Windows 7. The button glows green when eco mode is on.

  • Page 37: 3D Vision Glass

    X870 Keyboard The internal keyboard provides the dedicated numeric keys, dedicated cursor control keys, Keys. Refer to the The Keyboard section in Chapter 3, Operating Basics, for details. Fingerprint Sensor This sensor enables you to enroll and recognize a fingerprint. For detailed information on...
  • Page 38 X870 Figure 2-7 3D Vision glass 1. IR receiver 4. USB connection 2. ON button 5. Nose piece 3. Indicator light IR receiver Do not block this side of your glasses. It must be in-line-of-sight with the IR emitter. ON button Press to turn glasses on.

  • Page 39: Internal Hardware Components

    The processor type varies depending on model. To check which type of processor is included in your model, open the TOSHIBA PC Diagnostic Tool Utility by clicking Start -> All Programs -> TOSHIBA -> Support & Recovery -> PC Diagnostic Tool.
  • Page 40 X870 Video RAM The memory in the graphics adaptor, used to store the image displayed on a bitmap display. The amount of Video RAM available is dependent on the computer's system memory. Start -> Control Panel -> Appearance and Personalization -> Display -> Adjust resolution.
  • Page 41 X870 Please use the default setting for NVIDIA Optimus technology. If the program does not run normally after the setting has been changed, please restore the program to the default setting. If the program does not run normally, please restore the Preferred graphics processor to the default setting.

  • Page 42: Chapter 3 Operating Basics

    X870 Chapter 3 Operating Basics This chapter describes the basic operations of your computer, highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go.

  • Page 43: The Keyboard

    X870 The Keyboard The computer’s keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.

  • Page 44: Hot Key Functions

    To cycle through the displayed options, hold down FN and press the hot key repeatedly. Release the FN key when the desired option is selected. For more information, please refer to the TOSHIBA Flash Cards Help file. User's Manual...

  • Page 45: Hot Keys

    X870 To access this help, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Flash Cards. In the Settings for Flash Cards window, click the Help button. Hot keys This section describes the associated functions of the hot keys.

  • Page 46: Using The Fingerprint Sensor

    X870 FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an "F Number" key. To start the TOSHIBA Accessibility utility, click Start -> All Programs ->...

  • Page 47: Points To Note About The Fingerprint Sensor

    X870 Fingerprint cannot be used in models that do not have a fingerprint module installed. How to Swipe your Finger Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize authentication failures: Align the first joint of the finger to the center of the sensor. Lightly touch the sensor and swipe finger levelly towards you until the sensor surface becomes visible.
  • Page 48 X870 Do not touch the sensor with a wet finger or any wet objects - keep the sensor surface dry and free from water vapor. Do not touch the sensor with a soiled or dirty finger as minute foreign particles of dust and dirt may scratch it.

  • Page 49: Fingerprint Utility Limitations

    TOSHIBA does not guarantee that the fingerprint utility technology will be completely secure or error-free, or that it will accurately screen out unauthorized users at all times. TOSHIBA is not liable for any failure or damage that might arise out of the use of the fingerprint software.
  • Page 50 Delete the fingerprint data for the currently logged in user Click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Fingerprint Utility, or double click the utility icon in the Taskbar. Swipe your finger across the fingerprint sensor.

  • Page 51: Windows Logon Via Fingerprint Authentication

    Authentication screen is displayed. This will switch the password input screen across to the keyboard-based one. You must ensure that you use the TOSHIBA Password Utility to register a User Password before using the Fingerprint boot authentication and its extended function to allow fingerprints to be used to access the computer when it is turned on.
  • Page 52 How to Enable Fingerprint boot authentication and Single Sign-On feature It is necessary to first enroll your fingerprint with the TOSHIBA Fingerprint Utility prior to enabling and configuring the boot authentication and Single Sign-On feature. You should check that your fingerprint is enrolled before configuring the settings.

  • Page 53: Optical Disc Drives

    10. Click Close. 11. "Are you sure you want to quit?" is displayed. Click OK. It will be returned to the TOSHIBA Fingerprint Utility main menu. This modified configuration for fingerprint boot authentication and Single Sign-on feature becomes effective the next time the system is booted up.
  • Page 54 X870 Use the DVD playback application to view DVD-Video discs. For precautions on writing to discs, refer to the Writing discs section. To load discs, follow the steps as detailed below: When the computer’s power is on, press the eject button to open the disc tray slightly.

  • Page 55: Removing Discs

    X870 Lay the disc, label side up, in the disc tray. Figure 3-7 Inserting a disc 1. Laser lens When the disc tray is fully opened, the edge of the computer will cover the disc tray slightly. Therefore, you will need to turn the disc at an angle when you place it in the disc tray.

  • Page 56: Writable Discs

    Writable discs This section describes the types of writable discs. Check the specifications of your drive to see the types of discs it can write. Use TOSHIBA Disc Creator and Corel Digital Studio to write compact discs. CD-R discs can be written only once. The recorded data cannot be erased or changed.

  • Page 57: Important Message

    The TOSHIBA Disc Creator and Corel Digital Studio are provided as writing software with this computer. Corel Digital Studio can be used to write files in video format. TOSHIBA Disc Creator can be used to write data. You can use the DVD Super Multi drive or Blu-ray™ Combo drive to write data to either CD-R, CD-RW, DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD +R DL, DVD+RW or DVD-RAM discs.

  • Page 58: Before Writing Or Rewriting

    Please also be aware that in no event does TOSHIBA guarantee the operation, quality or performance of any disc. CD-R: TAIYO YUDEN CO., Ltd.

  • Page 59: When Writing Or Rewriting

    X870 DVD-RW: DVD Specifications for Recordable Disc for Version 1.1 or version Victor Company of Japan, Ltd. (JVC) (for 2x, 4x and 6x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD. (for 2x, 4x and 6x speed media) DVD+RW: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media) DVD-RAM: (DVD Super Multi drive only) DVD Specifications for DVD-RAM Disc for Version 2.0, Version 2.1 or...

  • Page 60: Toshiba Disc Creator

    Keep mobile phones and other wireless communication devices away from the computer. TOSHIBA Disc Creator Please be aware of the following limitations when you use the TOSHIBA Disc Creator: DVD Video cannot be created using TOSHIBA Disc Creator. DVD Audio cannot be created using TOSHIBA Disc Creator.

  • Page 61: Data Verification

    "Disc Backup" function of TOSHIBA Disc Creator. TOSHIBA Disc Creator cannot record in packet format. You might not be able to use the "Disc Backup" function of TOSHIBA Disc Creator to back up a DVD-R, DVD-R DL, DVD-RW, DVD+R, DVD+R DL or DVD+RW disc that was made with other software on a different optical media recorder.

  • Page 62: Using Corel Digital Studio For Toshiba

    Simplified steps for making a DVD-Video or a Blu-ray Disc™ movie from adding video source: Click Start -> All Programs -> Corel Digital Studio for TOSHIBA -> Corel Digital Studio for TOSHIBA to launch Corel Digital Studio. Insert a disc in optical disc drive.

  • Page 63: Toshiba Video Player

    TOSHIBA Blu-ray Disc Player software application. If you use an over-used rewritable disc, the full formatting might be locked. Please use a brand new disc. TOSHIBA VIDEO PLAYER Please be aware of the following limitations when you use the TOSHIBA VIDEO PLAYER: User's Manual 3-22...

  • Page 64: Notes On Use

    Do not lock the computer using the Windows logo ( ) + L keys when running the TOSHIBA VIDEO PLAYER. The TOSHIBA VIDEO PLAYER does not have a parental control function. In order to protect copyrights, the Windows Print Screen function is disabled when TOSHIBA VIDEO PLAYER is running.
  • Page 65 Display Devices & Audio TOSHIBA VIDEO PLAYER will only run when "Colors" is set to "True Color (32 bit)". Click Start -> Control Panel -> Appearance and Personalization -> Display -> Adjust resolution, click "Advanced settings", select "Monitor"...

  • Page 66: Toshiba Blu-Ray Disc Player

    TOSHIBA VIDEO PLAYER features and instructions are explained in details in TOSHIBA VIDEO PLAYER Manual. Use the following procedure to open TOSHIBA VIDEO PLAYER Manual. Press the F1 key when TOSHIBA VIDEO PLAYER is launched andclick the Help button. TOSHIBA Blu-ray Disc Player Please be aware of the following limitations when you use TOSHIBA Blu- ray Disc Player.
  • Page 67 When you purchase Blu-ray™ Video, make sure it matches your drive, otherwise it will not play properly. To playback video on an external display or TV using TOSHIBA Blu- ray Disc Player, use output devices like external displays or TV that have HDCP supported HDMI port.

  • Page 68: Nvidia® 3D Vision

    X870 NVIDIA ® 3D VISION™ ® NVIDIA 3D Vision™, which is provided with some models, enables 3D Vision feature on your computer. Some individuals may experience health-related complications when exposed to certain 3D images. Parents should monitor and/or supervise their children’s use of 3D Vision™. If you or your child should experience any problem, immediately stop using 3D Vision™...

  • Page 69: 3D Playback On An External 3D Device

    X870 Do you notice flicker in your peripheral vision when looking through the glasses lens? If you are seeing excessive flicker in your peripheral vision, this screen allows you to change the refresh rate of your display. When you select Yes, the refresh rate option is displayed.
  • Page 70 2D home video and other 2D contents you created, in 3D according to your personal preferences. The “TOSHIBA VIDEO PLAYER” is set by default in the 2D format. By pressing the 2Dto3D conversion function button, you decide to activate the 2Dto3D conversion function and therefore decide to watch your 2D content in 3D.
  • Page 71 The protection of intellectual property rights is essential for TOSHIBA. In this respect, TOSHIBA underlines that the Player should not be used in a manner infringing such rights. It is your...
  • Page 72 The picture generated by 2Dto3D conversion function is not the same as a picture produced for 3D playback use. The 2Dto3D conversion function simply uses TOSHIBA's original algorithm to apply pseudo 3D effect to the 2D content. The Player is set by default in the 2D format. By pressing the 2Dto3D...
  • Page 73 X870 Depending on the system environment, the player may automatically switch into 2D if you perform any of the following operations during 3D playback. Furthermore, you may experience some time lag when the switching occurs. - Opening windows or pop-ups such as [Right-Click Menu], [Settings Window], [File Select] or [Error Message].
  • Page 74 X870 NVIDIA ® 3DTV Play ® ® Only models with NVIDIA 3D VISION™ support NIVDIA 3DTV Play function. When a television is connected to HDMI port and the television is ® supporting 3D feature, the NVIDIA 3DTV Play feature may be enabled through the following procedure.

  • Page 75: Wireless Communications

    When you want to play game with 3D mode, please set the resolution and refresh rates at the game side. To watch 3D video at TOSHIBA Blu-ray Disc Player, the following operation is required before playing contents. Click Start -> Control Panel -> Hardware and Sound -> NVIDIA Control Panel.

  • Page 76: Card Specifications

    TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof. Card Specifications...

  • Page 77: Radio Characteristics

    X870 Compatibility IEEE 802.11 Standard for Wireless LANs Wi-Fi (Wireless Fidelity) certified by the Wi- Fi Alliance. The "Wi-Fi CERTIFIED" logo is a certification mark of the Wi-Fi Alliance. Network Operating Microsoft Windows Networking System Media Access Proto- CSMA/CA (Collision Avoidance) with...

  • Page 78: Worldwide Operation

    This Bluetooth Stack is based on the Bluetooth specification, depending on the model you purchased. However, TOSHIBA cannot confirm the compatibility between any computing products and/or other electronic devices that use Bluetooth, other than TOSHIBA notebook computers.

  • Page 79: Lan

    X870 The computer has built-in support for Ethernet LAN (10 megabits per second, 10BASE-T), Fast Ethernet LAN (100 megabits per second, 100BASE-TX) or Gigabit Ethernet LAN (1000 megabits per second, 1000BASE-T). This section describes how to connect/disconnect to a LAN.

  • Page 80: Optional Devices

    External monitor HDMI device Other Security lock Optional TOSHIBA accessories Memory media slot The computer is equipped with a Memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants.

  • Page 81: Memory Media

    X870 Keep foreign objects out of the Memory media slot. Never allow metal objects, such as screws, staples and paper clips, to enter the Memory media slot. Foreign metal objects can create a short circuit, which can cause computer damage and fire, possibly resulting in serious injury.

  • Page 82: Media Care

    X870 The SDHC memory card logo is ( The SDXC memory card logo is ( The maximum capacity of SD memory cards is 2GB. The maximum capacity of SDHC memory cards is 32GB. The maximum capacity of SDXC memory cards is 64GB.

  • Page 83: Inserting A Memory Media

    X870 Memory cards have a limited lifespan, so it is important to backup important data. Do not write to a card if the battery power is low. Low power could affect writing accuracy. Do not remove a card while read/write is in progress.

  • Page 84: Removing A Memory Media

    When installing or removing a memory module, you must ensure that you do not touch any other internal areas of the computer. Use only memory modules approved by TOSHIBA. Do not try to install or remove a memory module under the following conditions.

  • Page 85: Installing A Memory Module

    X870 Be careful not to let screws or other foreign matter fall into the computer. It could cause malfunction or electric shock. Additional memory module is a precision electronic component that may be fatally damaged by static electricity. Since the human body can carry static electricity, it is important that you discharge yourself before touching or installing any additional memory modules.
  • Page 86 X870 Align the notch of the memory module with that of the memory slot and gently insert the module into the slot at about a 30 degree angle before holding it down until the latches on either side snap into place.

  • Page 87: Removing A Memory Module

    X870 Seat the memory module cover in place and secure it with the screw. Take care to ensure that the memory module cover is firmly closed. Figure 3-14 Seating the memory module cover 1. Memory module cover 2. Screw Install the battery pack - refer to...

  • Page 88: External Monitor

    X870 Grasp the module by its edges and remove it from the computer. If you use the computer for a long time, the memory modules and the circuits locating close to the memory modules will become hot. In this case, let them cool to room temperature before you replace them. Or you will get burnt if you touch any of them.

  • Page 89: Hdmi Device

    X870 Figure 3-16 Connecting the monitor cable to the External RGB monitor port 1. External RGB monitor port 2. Monitor cable There are no fastening screws for an external monitor cable on this computer's External RGB monitor port. However, external monitor cables which have connectors with fastening screws can still be used.

  • Page 90: Connecting The Hdmi Out Port

    X870 Connecting the HDMI out port Plug one end of the HDMI cable into the HDMI in port of the HDMI display device. Plug the other end of the HDMI cable into the HDMI out port on your computer. Figure 3-17 Connecting the HDMI out port 1.

  • Page 91: Settings For Display Video On Hdmi

    Using REGZA Link (PC Control) Toshiba notebooks with REGZA Link (PC Control) include a Toshiba utility dedicated to take advantage of its capabilities which can allow you to: Use the TV remote control to output the computer screen onto the TV screen.

  • Page 92: Security Lock

    You are able to add a number of options and accessories in order to make your computer even more powerful and convenient to use. For reference, the following list details some of the items that are available from your reseller or TOSHIBA dealer: Memory Kit 1 GB, 2 GB, 4GB or 8GB memory modules (DDR3-1333/1600) can easily be installed in the computer.

  • Page 93: Sound System

    X870 Battery pack An additional battery pack can be purchased for use as either a spare or replacement. Pleaserefer to Chapter 5, Power and Power-up Modes for further information. Sound System This section describes some of the audio control functions.

  • Page 94: Video Mode

    X870 To access the utility, click Start -> All Programs -> SRS Labs -> SRS Premium Sound 3D. For more information, please refer to the help file. Realtek HD Audio Manager You can confirm and change the audio configuration using the Realtek HD Audio Manager.

  • Page 95: Computer Handling

    X870 If you are running some applications (for example a 3D application or video playback and so on), you may see some disturbance, flickering or frame dropping on your screen. If that occurs, adjust the resolution of display, lowering it until the screen is displayed properly.

  • Page 96: Heat Dispersal

    X870 Never transport your computer with any cards installed - this may cause damage to either the computer and/or the card resulting in product failure. Always use a suitable carry case when transporting the computer. When carrying your computer, be sure to hold it securely so that it does not fall or hit anything.

  • Page 97: Chapter 4 Utilities & Advanced Usage

    README.TXT file (if applicable). TOSHIBA PC Diag- The TOSHIBA PC Diagnostic Tool will display nostic Tool basic system configuration information and allow the functionality of some of the computer's built- in hardware devices to be tested.
  • Page 98 X870 TOSHIBA Password The TOSHIBA Password utility allows you to set Utility a password in order to restrict access to the computer. HW Setup This utility allows you to customize your hardware settings according to the way you work with the computer and the peripherals you use.
  • Page 99 You can track power savings by using eco mode continuously. To access this utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> eco Utility. TOSHIBA Disc Crea- You can create CDs and DVDs in a number of...
  • Page 100 To access this utility, click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Service Station. TOSHIBA Sleep Utility This utility is able to either enable or disable the following functions: Sleep and Charge: By connecting to the...

  • Page 101: Special Features

    You may not have all the software listed above depending on the model you purchased. Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use. Access each function using the following procedures.
  • Page 102 This can be specified in the Power Options. TOSHIBA HDD Pro- This feature uses the acceleration sensor built in tection the computer to detect vibration and shocks, and...

  • Page 103: Using The Toshiba Sleep Utility

    Using the TOSHIBA Sleep Utility The TOSHIBA Sleep Utility is used for changing settings of the following function(s): Sleep and Charge Sleep and Music It also displays the remaining battery capacity.

  • Page 104: Sleep And Music

    X870 When Sleep and Charge function is enabled, USB bus power (DC5V) will be supplied to compatible ports even when the power of the computer is turned OFF. USB bus power (DC5V) is similarly supplied to the external devices which are connected to the compatible ports.

  • Page 105: Starting The Toshiba Sleep Utility

    Sound quality may also be different. Use the Sleep and Music function with the display open. Starting the TOSHIBA Sleep Utility To start the utility, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> Sleep Utility. Enabling Sleep and Charge This utility can be used to enable and disable the Sleep and Charge function.

  • Page 106: Toshiba Password Utility

    Windows password. User Password To start the utility, point to or click the following items: Start -> All Programs -> TOSHIBA -> Support & Recovery -> TOSHIBA Assist -> SECURE -> User password please refer to the User Password section for further information.

  • Page 107: Hw Setup

    Make sure to restart your computer immediately to apply these changes. Accessing HW Setup To run the HW Setup program, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> HWSetup. HW Setup window...
  • Page 108 X870 Default Return all HW Setup values to the factory settings. About Display the HW Setup version. Setup This field displays the installed BIOS version, date and EC version. Password This option allows you to set or reset the user password for power on.

  • Page 109: Boot Setting

    To change the boot drive, follow the steps below. Hold down F12 and boot the computer. when the TOSHIBA Leading Innovation >>> logo screen appears, release the F12 key. Use the up and down cursor keys to select the boot device you want and press ENTER.
  • Page 110 X870 Boot speed This feature allows you to select system boot-up speed. Fast Reduces system boot-up time. System can boot only from the built-in HDD and only internal LCD and keyboard are supported during the boot process. Normal System boots up at normal speed. (Default) Panel Open - Power On This feature allows you to change the Panel Open - Power On setting.
  • Page 111 X870 Disabled Disables the Wake-up on Keyboard function. (Default) Legacy USB Support Use this option to enable or disable USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setting the Legacy USB Support item to enabled.

  • Page 112: Toshiba Pc Health Monitor

    This information is used to identify and provide a notification of system conditions which may effect the performance of your TOSHIBA computer. It may also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA's authorized service providers.

  • Page 113: Using The Hard Disk Drive (Hdd) Protection

    X870 Once enabled, you may disable the TOSHIBA PC Health Monitor at any time by uninstalling the software via Uninstall a program in the Control Panel. Doing so will automatically delete all collected information from the HDD. The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way.

  • Page 114: Toshiba Hdd Protection Properties

    You can change the TOSHIBA HDD Protection settings by using the TOSHIBA HDD Protection Properties window. To open the window, click Start -> All Programs -> TOSHIBA -> Tools & Utilities -> HDD Protection. The window can also be started from the icon on the Taskbar or from the Control Panel.

  • Page 115: System Recovery

    Intensely shaking the computer or other subjecting it to strong impacts may cause damage to the computer. Details To open the Details window, click the Setup Detail button in the TOSHIBA HDD Protection Properties window. Detection Level Amplification When the AC adaptor is disconnected or the lid is closed, HDD Detection assumes that the computer will be carried and sets the detection level to the maximum for 10 seconds.

  • Page 116: System Recovery Options

    X870 You can also create recovery media and restore the system. The following items will be described in this section: System Recovery Options Creating Recovery Media Restoring the pre-installed software from your created Recovery Media Restoring the pre-installed software from the Recovery Hard Disk...
  • Page 117 X870 Do not use utilities, including those intended to enhance Hard Disk Drive access speed. They may cause unstable operation and damage data. Do not shut down/log off or Sleep/Hibernate while writing or rewriting the media. Set the computer on a level surface and avoid places subjected to vibrations such as airplanes, trains, or cars.

  • Page 118: Recovery Hard Disk Drive

    When drivers/utilities are installed, you can setup the respective drivers/ utilities from the following place. To open the setup files, Click Start -> All Programs -> TOSHIBA -> Support & Recovery -> Applications and Drivers. If you have previously chosen to remove the recovery partition and are trying to create "Recovery Media", you will see the following message: "The...

  • Page 119: Ordering Recovery Discs From Toshiba

    Ordering Recovery Discs from TOSHIBA* You can order Product Recovery discs for your notebook from the TOSHIBA Europe Backup Media Online Shop. * Please note that this service is not free-of-charge. Visit https://backupmedia.toshiba.eu on the Internet. Follow the on-screen instructions. You will receive your Recovery Discs within two weeks after placing your order.

  • Page 120: Chapter 5 Power And Power-Up Modes

    X870 Chapter 5 Power and Power-Up Modes The computer's power resources include the AC adaptor, battery pack and any internal batteries. This chapter provides details on making the most effective use of these resources, and includes information on charging batteries, tips for saving battery power, and information on the different power-up modes.

  • Page 121: Monitoring Of Power Condition

    X870 Monitoring of power condition As shown in the below table, the DC IN/Battery and Power indicators on the system indicator panel alert you to the computer’s operating capability and battery charge status. DC IN/Battery indicator Check the DC IN/Battery indicator to determine the status of the battery pack and the power status with the AC adaptor connected.

  • Page 122: Battery

    X870 Battery This section explains battery types, use, recharging methods and handling. Battery types The computer has different types of batteries. Battery pack When the AC adaptor is not connected, the computer's main power source is a removable lithium ion battery pack, also referred to in this manual as the main battery.

  • Page 123: Charging The Batteries

    TOSHIBA as replacements. The computer's RTC battery is a lithium battery and should be replaced only by your dealer or by a TOSHIBA service representative. The battery can explode if not properly replaced, used, handled or disposed. Dispose of the battery as required by local ordinances or regulations.

  • Page 124: Charging Time

    X870 Charging Time The following table shows the approximate time required to fully charge a discharged battery. Battery type Power off Power on Battery pack About 3.5 hours About 8 hours (47Wh, 8 cell) RTC battery doesn’t charge About 4 hours...

  • Page 125: Maximizing Battery Operating Time

    X870 Via the Battery Status in the Windows Mobility Center window You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time. This is because the computer needs this time to check the battery's remaining capacity and then calculate the remaining operating time, based on this together with the current power consumption.

  • Page 126: Extending Battery Life

    X870 Battery type Sleep Mode Shut Down Mode Battery pack About 40 hours About 17.5 days (47Wh, 8 cell) RTC battery About 96 days About 96 days Extending battery life To maximize the life of your battery packs: At least once a month, disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges.

  • Page 127: Removing The Battery Pack

    X870 This section explains how to remove and install the battery pack, and begins with the removal process which is detailed through the following steps. Do not remove the battery pack while the computer is in Sleep Mode. Data is stored in RAM, so if the computer loses power it could be lost.

  • Page 128: Power-Up Modes

    X870 Installing the battery pack To install a battery pack, follow the steps as detailed below: Do not touch the battery release latch while holding the computer or the battery pack might fall out due to the unintentional release of the battery release latch and cause injuries.

  • Page 129: System Automatic Sleep/Hibernation

    X870 System automatic Sleep/Hibernation This feature automatically turns off the system in Sleep or Hibernation Mode if the computer is not used for a set duration. Refer to Special features, in Chapter 4 for an explanation of how to set the duration.

  • Page 130: Troubleshooting

    In reality many problems can be solved simply, but a few may require help from TOSHIBA Support - if you find you need to consult others, be prepared to describe the problem in as much detail as possible.

  • Page 131: Analyzing The Problem

    Always try to make detailed notes of your observations and keep them in a permanent error log - this will help you to describe your problems to TOSHIBA Support. In addition, if a problem recurs, the log you have made will help to identify the problem faster.

  • Page 132: If Something Goes Wrong

    Before using a peripheral device or application software that is not an authorized TOSHIBA part or product, make sure the device or software can be used with your computer. Use of incompatible devices may cause injury or may damage your computer.

  • Page 133: Hardware And System Checklist

    If the computer has reached room temperature and it still does not start, or if it starts but shuts down quickly, contact TOSHIBA Support. AC power If you have trouble turning on the computer with the AC adaptor connected you should check the status of the DC IN/Battery indicator.
  • Page 134 If the AC adaptor still does not power the computer, you should contact TOSHIBA Support. Battery If you suspect a problem with the battery, you should check the status of the DC IN/Battery indicator.
  • Page 135 However, if you do not believe the battery is at the end of its operating life, you should speak to TOSHIBA Support. Check whether the battery is hot or cold to the touch - if so, it will not charge properly and should be allowed to reach room temperature before you try again.

  • Page 136: Real Time Clock

    (remapping involves changing or reassigning the function of each key). If you are still unable to use the keyboard, you should contact TOSHIBA Support. Internal display panel Apparent computer's display panel problems may be related to the computer's setup and configuration - please refer to the...

  • Page 137: Hard Disk Drive

    - if so remove it and try to start the Drive computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA HW Setup utility - please refer to the Boot Setting section in Chapter 4, Utilities &...

  • Page 138: Pointing Device

    If you are still unable to resolve the problem, contact TOSHIBA Support. Pointing device If you are using a USB mouse, you should also refer to both the mouse section in this chapter, and the documentation supplied with your mouse.

  • Page 139: Touch Pad

    Within the Mouse Properties window, click the Pointer Options tab. Set the pointer speed as required and click If you are still unable to resolve the problem, contact TOSHIBA Support. The reaction of Adjust the touch Sensitivity. Touch pad is either To access it, click Start ->...

  • Page 140: Usb Mouse

    If you are still unable to resolve the problem, contact TOSHIBA Support. USB device In addition to the information in this section, please also refer to the documentation supplied with your USB device.
  • Page 141 Sleep and Charge function may be disabled. Sleep and Charge Select the "Enable Sleep and Charge" check box function. in the TOSHIBA Sleep utility to enable this function. When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons.
  • Page 142 X870 Problem Procedure The battery depletes If Sleep and Charge function is enabled, the quickly even when I computer's battery will discharge during turned OFF the hibernation or when the computer is turned off. power of the Connect the AC adaptor to the computer or disable computer.
  • Page 143 Basics for further information. Volume cannot be adjusted during Windows start up or shut down. If you are still unable to resolve the problem, contact TOSHIBA Support. External monitor Please also refer to Chapter 3, Operating Basics, and to the documentation supplied with your monitor for further information.
  • Page 144 Display error occurs Check that the cable connecting the external monitor to the computer is firmly attached. If you are still unable to resolve the problem, contact TOSHIBA Support. Problem Procedure Cannot access LAN Check for a firm cable connection between the LAN jack and the LAN hub.

  • Page 145: Toshiba Support

    TOSHIBA Support. TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
  • Page 146 TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the location listed in the enclosed warranty booklet or visit www.toshiba-europe.com or www.toshiba.co.jp/worldwide on the Internet.

  • Page 147: Specifications

    X870 Appendix A Specifications This appendix summarizes the computer’s technical specifications. Physical Dimensions Size 413.6 (w) x 272.5 (d) x 36.5/43.5 (h) millimeters (not including parts that extend beyond the main body). The physical dimensions may vary depending on the model you purchased.

  • Page 148: External Rgb Monitor Port Pin Assignment

    X870 External RGB monitor port pin assignment Signal Name Description Red Video Signal Green Video Signal Blue Video Signal Reserved Reserved Ground Ground Ground Ground Power Supply Ground Reserved Reserved Data Signal HSYNC Horizontal Sync Signal VSYNC Vertical Sync Signal...

  • Page 149: Ac Power Cord And Connectors

    X870 Appendix B AC Power Cord and Connectors The power cord’s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country/region in which it is used. All cords must meet the following...
  • Page 150 X870 6-15P (250V) or 5-15P (125V) as designated in the U.S. National Electrical code handbook and the Canadian Electrical Code Part II. The following illustrations show the plug shapes for the U.S.A. and Canada, the United Kingdom, Australia, Europe and China.

  • Page 151: Legal Footnotes

    X870 Appendix C Legal Footnotes This chapter states the Legal Footnotes information applicable to TOSHIBA computers. Non-applicable Icons Certain computer chassis are designed to accommodate all possible configurations for an entire product series. Therefore, please be aware that your selected model may not have all the features and specifications corresponding to all of the icons or switches shown on the computer chassis.

  • Page 152: Battery Life

    X870 conditions. Read additional restrictions in your product documentation. Contact TOSHIBA technical service and support, refer to TOSHIBA support section in Chapter 6, Troubleshooting for more information. 64-Bit Computing 64-bit processors are designed to take advantage of 32 and 64 bit computing.

  • Page 153: Wireless Lan

    X870 achieved on select models and configurations tested by TOSHIBA at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power. After going through many charge and discharge cycles, the battery will lose its ability to perform at maximum capacity and will need to be replaced.

  • Page 154: Copy Protection

    X870 Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media. User's Manual...

  • Page 155: Information For Wireless Devices

    The Wi-Fi CERTIFIED™ logo is a certification mark of the Wi-Fi Alliance Bluetooth wireless technology Interoperability Bluetooth™ Cards from TOSHIBA are designed to be interoperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum (FHSS) radio technology, and is compliant to: Bluetooth Specification Ver.

  • Page 156: Wireless Devices And Your Health

    Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations, TOSHIBA believes Wireless products is safe for use by consumers. These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the extensive research literature.
  • Page 157 X870 Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. For public use, a general authorization is required. Luxembourg: Implemented General authorization required for network and service supply. Norway: Implemented This subsection does not apply for...
  • Page 158 X870 Restrictions for Use of 5470-5725MHz Frequencies in Europe Italy: For private use, a general authorization is required if WAS/ RLAN’s are used outside own premises. Luxembourg: Implemented General authorization required for network and service supply Russian Limited e.i.r.p 100mW. Permitted to use...
  • Page 159 X870 designed to provide reasonable protection against harmful interference in a residential installation. Refer to the FCC information section for the detailed information. Caution: Exposure to Radio Frequency Radiation The radiated output power of the Wireless device is far below the FCC radio frequency exposure limits.

  • Page 160: Important Notice

    If this equipment causes RF interference to other radio stations, promptly change the frequency being used, change the location of use, or turn off the source of emissions. Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations.
  • Page 161 X870 : This equipment uses a frequency bandwidth from 2,400 MHz to 2,483.5 MHz. It is impossible to avoid the band of mobile object identification systems. 4. About the JEITA 5GHz Wireless LAN supports W52/W53/W56 Channel. User's Manual...
  • Page 162 Equipment checklist 1-1 Battery pack External monitor replacing 5-7 problems 6-14 Bluetooth External RGB monitor 2-5 Bluetooth Stack for Windows by Toshiba 4-2 problems 6-16 Fingerprint Sensor Boot Priority 4-13 using 3-5 Function keys 3-2 Cleaning the computer 3-54 Cooling vents 2-5...
  • Page 163 X870 Hard disk drive Memory card care 3-41 automatic power off 4-5 Memory HDD Protection 4-17 installing 3-44 removing 3-46 HDMI out port 2-4 Heat dispersal 3-55, 4-6 memory media card inserting 3-42 Hibernation Mode 1-9, 4-6 removing 3-43 Hot keys 4-5...
  • Page 164 Battery 6-5 Bluetooth 6-16 External monitor 6-14 Hardware and system TOSHIBA Assist 4-3 checklist 6-4 HDD 6-8 TOSHIBA Disc Creator 3-19 Internal display panel 6-7 Keyboard 6-7 TOSHIBA HDD/SSD Alert LAN 6-15 Utility 4-3 Memory Media Card 6-9 Optical Disc Drive 6-8...

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