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Troubleshooting
• The freezer or cooler door may be ajar.
>>> Check that the doors are fully
closed.
• The product may be set to temperature
too low. >>> Set the temperature to a
higher degree and wait for the product
to reach the adjusted temperature.
• The cooler or freezer door washer
may be dirty, worn out, broken or not
properly settled. >>> Clean or replace
the washer. Damaged / torn door
washer will cause the product to run for
longer periods to preserve the current
temperature.
The freezer temperature is very
low, but the cooler temperature is
adequate.
• The freezer compartment temperature
is set to a very low degree. >>> Set the
freezer compartment temperature to a
higher degree and check again.
The cooler temperature is very
low, but the freezer temperature is
adequate.
• The cooler compartment temperature
is set to a very low degree. >>> Set the
freezer compartment temperature to a
higher degree and check again.
The food items kept in cooler
compartment drawers are frozen.
• The cooler compartment temperature
is set to a very low degree. >>> Set the
freezer compartment temperature to a
higher degree and check again.
The temperature in the cooler or the
freezer is too high.
• The cooler compartment temperature
is set to a very high degree. >>>
Temperature setting of the cooler
compartment has an effect on
the temperature in the freezer
compartment. Wait until the
temperature of relevant parts reach
Refrigerator/User Manual
the sufficient level by changing the
temperature of cooler or freezer
compartments.
• The doors were opened frequently or
kept open for long periods. >>> Do not
open the doors too frequently.
• The door may be ajar. >>> Fully close
the door.
• The product may have been recently
plugged in or a new food item is
placed inside. >>> This is normal. The
product will take longer to reach the set
temperature when recently plugged in
or a new food item is placed inside.
• Large quantities of hot food may have
been recently placed into the product.
>>> Do not place hot food into the
product.
Shaking or noise.
• The ground is not level or durable. >>>
If the product is shaking when moved
slowly, adjust the stands to balance the
product. Also make sure the ground is
sufficiently durable to bear the product.
• Any items placed on the product may
cause noise. >>> Remove any items
placed on the product.
The product is making noise of liquid
flowing, spraying etc.
• The product's operating principles
involve liquid and gas flows. >>> This is
normal and not a malfunction.
There is sound of wind blowing
coming from the product.
• The product uses a fan for the cooling
process. This is normal and not a
malfunction.
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