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Table 45. Main error events (continued)
Event Code
Message Text and
Description
2113
21U spool detected in a 48U
Library. 21U Chassis, Spool,
or Accessor replacement parts
cannot be installed in a library
that has a 48U Configuration.
2118
A base chassis or controller
from another library has been
installed. This is not allowed.
2119
Base chassis and Controller
are both replacement CRU
parts. They cannot be
replaced at the same time.
2120
Firmware Download has been
prevented. 1.6.1.0 firmware is
the minimum requirement for
your library.
Warning events
An appropriate message is posted on the Operator Control Panel and the Management GUI.
Table 46. Warning events
Event Code
Message Text and Description
4000
Drive Sled Fan Speed too low.
4002
Drive clean request.
4003
The drive configuration failed.
4004
The drive status request failed.
4005
Drive is reporting a critical TapeAlert.
4006
A drive reported temperature is above the
threshold.
4008
Cleaning tape expired.
124 IBM TS4300 Tape Library Machine Type 3555: User's Guide
Details and Solution
Check the spool, accessor or Chassis part that was recently
installed, and replace with a part that supports the 48U library
stack configuration.
A failed base chassis or controller can only be replaced by a
new field replacement CRU part. Remove the part that came
from the other library and only use a new field replacement
CRU part for repairs.
Reinstall original Base Chassis and Controller and then replace
only one part at a time.
1.6.1.0 firmware is the minimum requirement for any library
that has 1.6.1.0 or above loaded.
Details and Solution
Ensure that no obstructions are in the fan.
Clean the drive with an approved cleaning
cartridge.
Remove and reseat the drive canister and retry
the operation.
Remove and reseat the drive canister to ensure
that the drive is fully seated. If the issue
persists, reset the drive.
Power-cycle the drive, and verify whether the
drive reports the same TapeAlert.
• Verify that the drive fan is spinning,
isn't obstructed, and that the ambient
temperature is within specification.
• Ensure that drive bay cover plates are in
place in each location where no drive is
installed. The drive cover plates are required
for proper airflow.
Discard the cleaning cartridge and retry
the cleaning operation with a new cleaning
cartridge.
IBM Confidential
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Troubleshooting
