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Dell Latitude 7200 2-in-1 Service Manual
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Dell Latitude 7200 2-in-1 Service Manual

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Dell Latitude 7200 2-in-1
Service Manual
Regulatory Model: T04J
Regulatory Type: T04J001
September 2021
Rev. A04

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Summary of Contents for Dell Latitude 7200 2-in-1

  • Page 1 Dell Latitude 7200 2-in-1 Service Manual Regulatory Model: T04J Regulatory Type: T04J001 September 2021 Rev. A04...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2019-2021 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Working on your computer................... 6 Before Working Inside Your Tablet..........................6 Safety instructions................................7 Turning off your computer — Windows 10........................7 After working inside your computer..........................8 Chapter 2: Disassembly and reassembly..................9 Subscriber Identity Module (SIM) card..........................9 Removing the SIM card tray............................
  • Page 4 Docking board connector..............................57 Removing the docking connector..........................57 Installing the docking board............................59 Power Button Board................................61 Removing the power-button board......................... 61 Installing the power-button board...........................63 System Board..................................65 Removing system board............................65 Installing system board...............................69 I/O Board.....................................72 Removing I/O board..............................72 Installing I/O board..............................73 WWAN Antenna.................................75 Removing the WWAN antenna module........................
  • Page 5 Chapter 5: Troubleshooting......................95 Handling swollen Lithium-ion batteries........................95 Dell SupportAssist Pre-boot System Performance Check diagnostics..............96 Running the SupportAssist Pre-Boot System Performance Check..............96 Built-in self-test (BIST)..............................96 M-BIST...................................96 LCD Power rail test (L-BIST)........................... 97 LCD Built-in Self Test (BIST)........................... 97 System-diagnostic lights..............................98 Kickstand open status behavior.............................99...

  • Page 6: Chapter 1: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 7: Safety Instructions

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 8: After Working Inside Your Computer

    Steps 1. Click or tap 2. Click or tap and then click or tap Shut down. NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off.

  • Page 9: Chapter 2: Disassembly And Reassembly

    Disassembly and reassembly Topics: • Subscriber Identity Module (SIM) card • Micro Secure Digital (SD) Card • Display panel assembly • Solid-state drive • WLAN card • WWAN card • Battery • Heat sink • Speakers • Front facing camera •...

  • Page 10: Installing The Sim Card Tray

    Installing the SIM card tray Steps 1. Insert a pin into the hole of the SIM card tray and push inward until the tray is released 2. Slide the SIM card tray out of the slot on the computer. 3. Place the SIM card into the SIM card tray with the metallic contact facing up. 4.

  • Page 11: Micro Secure Digital (Sd) Card

    Next steps 1. Follow the procedure in after working inside your computer. Micro Secure Digital (SD) Card Removing the microSD card Steps 1. Follow the procedure in Before working inside your computer. 2. Press the microSD card to eject it from the slot [1]. 3.

  • Page 12: Installing The Microsd Card

    Installing the microSD card Steps 1. Press the dummy microSD card filler to eject it out. 2. Remove the dummy microSD card filler from the computer. 3. Align the microSD card in the slot on the computer. 4. Slide the microSD card into the slot until it clicks into place. Disassembly and reassembly...

  • Page 13: Display Panel Assembly

    Next steps 1. Follow the procedure in after working inside your computer. Display panel assembly Removing the display panel assembly About this task NOTE: There are two different configurations of the Latitude 7210 2-in-1: ● Non-security configuration with non-captive screws. ●...
  • Page 14 4. Remove the six screws (non-security configuration) and loosen the six captive screws (security configuration) securing the display assembly of Latitude 7210 2-in-1 to the system chassis. Disassembly and reassembly...
  • Page 15 5. Using a plastic scribe, push the two release holes next to the hinges to loosen the display assembly from the display back cover. Disassembly and reassembly...
  • Page 16 6. Close the display back cover. 7. Flip the system over so the display assembly is facing upwards. Disassembly and reassembly...
  • Page 17 8. Insert the plastic scribe into the gap created in step #1 and with a suction cup (optional), pry open the display assembly from the bottom-left corner of the front side of the system. Work your way around the right side of the display assembly. 9.
  • Page 18 10. Slide the battery power switch on the system board to OFF. 11. Remove the two M2x2.5 screws [1] securing the display cable bracket [2] to the system board and remove the display cable bracket. Disassembly and reassembly...
  • Page 19 12. Disconnect the display cable [3] from the system board and remove the display panel assembly from the system. Disassembly and reassembly...

  • Page 20: Installing The Display Panel Assembly

    Installing the display panel assembly Steps 1. Connect the display cable to the connector on the system board. 2. Replace the two M2x2.5 screws [3] securing the display cable bracket to the system board and replace the display cable bracket [2]. 3.
  • Page 21 4. Continue to work around the left side and the top side of the display assembly. 5. Flip over the computer, and then place the computer on a flat surface. Disassembly and reassembly...
  • Page 22 6. Open the kickstand. 7. Replace the six screws (non-security configuration) and tighten the six captive screws (security configuration) securing the display assembly of Latitude 7210 2-in-1 to the system chassis. Disassembly and reassembly...
  • Page 23 8. Close the kickstand. Disassembly and reassembly...

  • Page 24: Solid-State Drive

    9. Install the: SIM card tray microSD card 10. Follow the procedure in After working inside your tablet. Solid-state drive Removing the SSD module Steps 1. Follow the procedure in before working inside your tablet. 2. Remove the: a. Remove the SIM card and display panel. NOTE: SIM card slot is available only on tablets shipping with WWAN module.
  • Page 25 b. Lift the M.2 2230 SSD shielding cover from the tablet. c. Slide and lift the SSD module from the slot on the tablet. NOTE: Ensure NOT to lift the SSD card by an angle more than 15°. Disassembly and reassembly...
  • Page 26 Disassembly and reassembly...

  • Page 27: Installing Ssd Module

    Installing SSD module Steps 1. Insert the SSD module into the slot on the system board. Disassembly and reassembly...
  • Page 28 2. Replace the M2 x 2.5 screw to secure SSD shield. NOTE: Align the shield carefully to avoid damage to the clips heads. Disassembly and reassembly...

  • Page 29: Wlan Card

    WLAN card Removing the WLAN card Steps 1. Follow the procedure in Before working inside your tablet. 2. Remove the: microSD card SIM card tray display panel assembly 3. Loosen the M2x3.5 screws that secure the WLAN bracket to the WLAN card [1]. 4.

  • Page 30: Installing The Wlan Card

    6. Slide and remove the WLAN card from the WLAN card slot [4]. Installing the WLAN card Steps 1. Align the notch on the WLAN card with the tab on the WLAN-card slot and insert the WLAN card at an angle into the WLAN-card slot [1].

  • Page 31: Wwan Card

    4. Replace the M2x3.5 that secures the WLAN bracket to the WLAN card. 5. Install the: microSD card SIM card tray display panel assembly 6. Follow the procedure in After working inside your tablet. WWAN card Removing the WWAN card Steps 1.

  • Page 32: Installing The Wwan Card

    Installing the WWAN card Steps 1. Align the notch on the WWAN card with the tab on the WWAN-card slot and insert the WWAN card at an angle into the WWAN-card slot [1]. 2. Connect the antenna cables to the WWAN card. [2] 3.

  • Page 33: Battery

    5. Install the: microSD card SIM card tray display panel assembly 6. Follow the procedure in After working inside your tablet. Battery Lithium-ion battery precautions CAUTION: ● Exercise caution when handling Lithium-ion batteries. ● Discharge the battery completely before removing it. Disconnect the AC power adapter from the system and operate the computer solely on battery power—the battery is fully discharged when the computer no longer turns on when the power button is pressed.

  • Page 34: Removing The Battery

    ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.

  • Page 35: Installing The Battery

    Installing the battery Steps 1. Align the screw holes on the battery with the screw holes on the computer [1]. 2. Replace the M2x4 screws that secure the battery to the computer [2]. Disassembly and reassembly...
  • Page 36 3. Connect the battery cable to connector on the system board [1]. 4. Adhere the tape on the battery connector[2]. Disassembly and reassembly...

  • Page 37: Heat Sink

    5. Install the: Display panel assembly microSD card SIM card tray 6. Follow the procedure in After working inside your tablet. Heat sink Removing the heat-sink assembly Steps 1. Follow the procedure in Before working inside your tablet. 2. Remove the: microSD card SIM card tray display panel assembly...
  • Page 38 4. Peel the adhesive the tape from the heat-sink assembly [1]. 5. Unroute the WLAN antenna cables from the routing guides on the heat sink [2]. 6. Open the latch and disconnect the heat-sink fan cable from the connector on the system board [3]. Disassembly and reassembly...
  • Page 39 7. To remove the heat-sink assembly: a. Remove the M2x2.5 screws that secure the heat-sink fan to the system board [1]. c. In sequential order (as indicated on the heat sink), loosen the captive screws that secure the heat sink to the system board [2].

  • Page 40: Installing The Heat-Sink Assembly

    Installing the heat-sink assembly Steps 1. To install the heat sink assembly: a. Place the heat sink on the system board [1]. b. Align the screw holes on the heat sink with the screw holes on the system board. c. In sequential order (indicated on the heat sink), tighten the captive screws that secure the heat sink to the system board [2].
  • Page 41 f. Adhere the adhesive tape to the heat-sink assembly [1]. g. Slide the heat-sink fan cable into the connector on the system board and close the latch to secure the cable [2]. h. Route the WLAN antenna cables through the routing guides on the system board [3]. Disassembly and reassembly...
  • Page 42 Place the left heat-sink shield [1] and right heat-sink shield [2] on the heat sink. 2. Install the: Disassembly and reassembly...

  • Page 43: Speakers

    display panel assembly microSD card SIM card tray Speakers Removing the speakers Steps 1. Follow the procedure in Before working inside your tablet. 2. Remove the: microSD card SIM card tray display panel assembly 3. To remove the speakers: a. Disconnect the speaker cable from the connector on the system board [1]. b.
  • Page 44 d. Lift the speakers off the computer. Disassembly and reassembly...

  • Page 45: Installing Speakers

    Installing speakers Steps 1. Using the alignment posts, align and place the speakers on the computer. 2. Route the speaker cable through the routing guides on the computer. Disassembly and reassembly...
  • Page 46 3. Connect the speaker cable to connector on the system board. 4. Adhere the tapes that secure the speaker cable to the computer. Disassembly and reassembly...

  • Page 47: Front Facing Camera

    5. Install the: display panel assembly microSD card SIM card tray 6. Follow the procedure in After working inside your tablet. Front facing camera Removing the front-facing camera Steps 1. Follow the procedure in Before working inside your tablet. 2. Remove the: microSD card SIM card tray display panel assembly...

  • Page 48: Installing The Front-Facing Camera

    Installing the front-facing camera Steps 1. Align and place the front-camera module into the slot on the computer. 2. Replace the M1.6x3 screws to secure the front-camera module to the computer. 3. Connect the front-camera cable to the connector on the system board. Disassembly and reassembly...
  • Page 49 4. Place the shielding cover to secure the front-camera module. NOTE: Handle the covering shield with care else it may break. Disassembly and reassembly...

  • Page 50: Rear Facing Camera

    5. Install the: display panel assembly microSD card SIM card tray 6. Follow the procedure in After working inside your tablet. Rear facing camera Removing the rear camera Steps 1. Follow the procedure in Before working inside your tablet. 2. Remove the: MicroSD card SIM card tray display panel assembly...
  • Page 51 b. Disconnect the rear-camera cable from the system board [1]. c. Remove the M1.6x3 screw securing the rear-camera module to the computer [2]. d. Lift the camera module from the computer [3]. Disassembly and reassembly...

  • Page 52: Installing Rear Camera

    Installing rear camera Steps 1. To install the rear camera: a. Align and place the rear-camera module into the slot on the computer [1]. b. Replace the M1.6x3 screw to secure the rear-camera module to the computer [2]. c. Connect the rear-camera cable to the connector on the system board [3]. Disassembly and reassembly...

  • Page 53: Smart Card Cage

    2. Place the shielding cover to secure the rear-camera module to the computer. 3. Install the: display panel assembly microSD card SIM card tray 4. Follow the procedure in After working inside your tablet. Smart Card Cage Removing the smart card cage Steps 1.
  • Page 54 3. To remove the smart card cage: a. Disconnect and peel back the Smartcard cage FFC from the daughter board. b. Remove the M2x2 screws from the smart card module [1]. c. Lift the smart card cage from the tablet [2]. Disassembly and reassembly...

  • Page 55: Installing The Smart Card Cage

    Installing the smart card cage Steps 1. Insert the smart cage into the slot on the tablet. 2. Replace the M2 x 2.5 screws [2] to secure the smart card cage to the tablet [1]. 3. Connect the smart cable to the smart card module. Disassembly and reassembly...
  • Page 56 4. Replace the: System board Disassembly and reassembly...

  • Page 57: Docking Board Connector

    WWAN main antenna module Heat sink assembly Rear-facing camera display panel microSD card SIM card tray battery 5. Follow the procedure in After working inside your tablet. Docking board connector Removing the docking connector Steps 1. Follow the procedure in Before working inside your tablet.
  • Page 58 e. Remove the docking connector along with its FPC from the computer. Disassembly and reassembly...

  • Page 59: Installing The Docking Board

    Installing the docking board Steps 1. Align and place the docking board along with the FPC in the slot on the computer. 2. Align the screw holes on the docking-connector bracket with the screw holes on the docking board [1]. 3.
  • Page 60 4. Connect the docking board cable to the connector on the system board [1]. 5. Adhere the docking-board cable to the computer [2]. Disassembly and reassembly...

  • Page 61: Power Button Board

    6. Replace the: display panel assembly microSD card SIM card tray 7. Follow the procedure in After working inside your tablet. Power Button Board Removing the power-button board Steps 1. Follow the procedure in Before working inside your tablet. 2. Remove the: microSD card SIM card tray display panel assembly...
  • Page 62 7. Remove the two M2x3 screws that secure the power-button board to the computer [1]. 8. Using a plastic scribe, pry the power-button sensor at the top edge of the power-button board out of its compartment. 9. Remove the power-button board along with its FPC from the computer [2]. Disassembly and reassembly...

  • Page 63: Installing The Power-Button Board

    Installing the power-button board Steps 1. Align and place the power-button board along with its FPC in the slot on the computer [1]. 2. Replace the two M2x2.5 screws to secure the power-button board to the computer [2]. Disassembly and reassembly...
  • Page 64 3. Adhere the power-button board FPC to the computer [1]. 4. Connect the fingerprint reader FFC to the connector on the power-button board [2]. Disassembly and reassembly...

  • Page 65: System Board

    5. Connect the power-button board FPC to the connector on the system board [1]. 6. Route the WLAN antenna cables through the routing guides on the computer [2]. 7. Replace the: heat-sink assembly display panel assembly SIM card tray microSD card 8.
  • Page 66 a. Push the release latch of on the SIM card cage inward to release dummy SIM card tray. b. Remove the dummy SIM card tray. c. Disconnect the power button daughter board FPC, USB daughter board FPC, USH FFC (that are shipped with a USH module), docking connector FPC, and a speaker cable.
  • Page 67 5. To remove the system board a. Remove the two bracket M2 x3 screws securing the Type-C USB bracket in place. Disassembly and reassembly...
  • Page 68 b. Remove the Type-C USB bracket. c. Remove the single M2 x 3 screw securing the audio jack in place. d. Remove the seven M2 x 2 screws securing the system board in place Disassembly and reassembly...

  • Page 69: Installing System Board

    e. Lift the system board from the tablet [2]. Installing system board Steps 1. Align the system board with the screw holders on the tablet. 2. Tighten the seven M2 x2 screws to secure the system board to the tablet. NOTE: Remember to align the Type-C port and tighten the two screws to secure the port to the system chassis.
  • Page 70 3. Tighten the single M2 x 3 screw securing the audio jack in place and place the USB Type-C bracket. 4. Tighten the two bracket M2 x3 screws securing the Type-C USB bracket in place. Disassembly and reassembly...
  • Page 71 5. Replace the: WWAN main antenna module Disassembly and reassembly...

  • Page 72: I/O Board

    Heat-sink assembly Rear-facing camera display panel microSD card SIM card tray battery 6. Follow the procedure in after working inside your tablet. I/O Board Removing I/O board Steps 1. Follow the procedure in Before working inside your tablet. 2. Remove the SD Memory Card and display panel. 3.

  • Page 73: Installing I/O Board

    Figure 2. Peel off the adhesive tape Installing I/O board Steps 1. Follow the procedure in Before working inside your tablet. 2. Remove the SD Memory Card and display panel. 3. Fix the adhesive tape and Install the cable with the I/O board to the system board. Disassembly and reassembly...
  • Page 74 Figure 3. Fix the adhesive tape Disassembly and reassembly...

  • Page 75: Wwan Antenna

    Figure 4. Fix the I/O module WWAN Antenna Removing the WWAN antenna module Steps 1. Follow the procedure in Before working inside your tablet. 2. Remove the: microSD card SIM card tray display panel assembly 3. To remove the antenna module: a.
  • Page 76 c. Flip over the WWAN main antenna module to release it from the system board. d. Remove the WWAN main antenna module from the computer. Disassembly and reassembly...

  • Page 77: Installing The Wwan Antenna Module

    Installing the WWAN antenna module Steps 1. Insert the WWAN antenna module into the slot on the computer. 2. Flip over the WWAN main antenna module to fix it to the system board. 3. Tighten the clips on the left and right side of the WWAN main antenna module to secure it to the computer. 4.
  • Page 78 5. Replace the: display panel assembly microSD card SIM card tray 6. Follow the procedure in After working inside your tablet. Disassembly and reassembly...

  • Page 79: Chapter 3: Drivers And Downloads

    Drivers and downloads When troubleshooting, downloading or installing drivers it is recommended that you read the Dell Knowledge Based article, Drivers and Downloads FAQ 000123347. Drivers and downloads...

  • Page 80: Chapter 4: System Setup

    System setup System setup enables you to manage your tabletdesktopnotebook hardware and specify BIOS level options. From the System setup, you can: ● Change the NVRAM settings after you add or remove hardware ● View the system hardware configuration ● Enable or disable integrated devices ●...

  • Page 81: One Time Boot Menu

    1. Press the power button to turn on your tablet. 2. Press and hold the Volume Up button when the Dell logo appears on the screen. 3. When the F12 boot selection menu appears, select BIOS Setup using the Volume Up button.

  • Page 82: System Configuration

    Table 2. General options (continued) Option Description The options are: ● System Information ● Memory Configuration ● Processor Information ● Device Information Battery Information Displays the battery status and the type of AC adapter connected to the computer. Boot Sequence Allows you to change the order in which the computer attempts to find an operating system.
  • Page 83 Table 3. System Configuration options (continued) Option Description SMART Reporting This field controls whether hard drive errors for integrated drives are reported during system startup. This technology is part of the SMART (Self Monitoring Analysis and Reporting Technology) specification. By default, the Enable SMART Reporting option is disabled .

  • Page 84: Video Screen Options

    Video screen options Table 4. Video Option Description LCD Brightness Allows you to set the display brightness depending upon the power source. By default, Brightness On Battery is 50% and Brightness On AC is 100%. Security Table 5. Security Option Description Admin Password Allows you to set, change, or delete the administrator (admin) password.

  • Page 85: Secure Boot

    Table 5. Security (continued) Option Description By default, this option is disabled. UEFI Capsule Firmware Allows you to update the system BIOS through UEFI capsule update packages. Updates ● Enable UEFI Capsule Firmware Updates By default, this option is enabled. TPM 2.0 Security Allows you to enable or disable the Trusted Platform Module (TPM) during POST.

  • Page 86: Intel Software Guard Extensions Options

    Table 6. Secure Boot (continued) Option Description ● Enable Custom Mode—By default, this option is disabled. The Custom Mode Key Management options are: ● PK—By default, this option is disabled. ● KEK ● db ● dbx Intel Software Guard Extensions options Table 7.

  • Page 87: Power Management

    Table 8. Performance (continued) Option Description Intel® TurboBoost™ This option enables or disables the Intel® TurboBoost™ mode of the processor Hyper-Thread Control Allows you to enable or disable the HyperThreading in the processor. ● Disabled ● Enabled—Default Power management Table 9. Power Management Option Description Lid Switch...

  • Page 88: Post Behavior

    Table 9. Power Management (continued) Option Description Type-C Connector Allows you to set the maximum power that can be drawn from the type-c connector. The options Power are: ● 7.5 Watts—enabled by default ● 15 Watts Post behavior Table 10. POST Behavior Option Description Adapter Warnings...

  • Page 89: Virtualization Support

    Virtualization support Table 11. Virtualization Support Option Description Virtualization This option specifies whether a Virtual Machine Monitor (VMM) can use the additional hardware capabilities that are provided by the Intel Virtualization technology. By default, the Enable Intel Virtualization Technology option is enabled. VT for Direct I/O Enables or disables the Virtual Machine Monitor (VMM) from using the additional hardware capabilities that are provided by the Intel Virtualization technology for direct I/O.

  • Page 90: System Logs

    Description Auto OS Recovery The Auto OS Recovery Threshold setup option controls the automatic boot flow for Support Threshold Assist System Resolution Console and Dell OS Recovery tool. Click one of the following options: ● OFF ● 1 ● 2—enabled by default ●...

  • Page 91: Updating The Bios In Linux And Ubuntu

    Steps 1. Go to www.dell.com/support. 2. Click Product support. In the Search support box, enter the Service Tag of your computer, and then click Search. NOTE: If you do not have the Service Tag, use the SupportAssist feature to automatically identify your computer. You can also use the product ID or manually browse for your computer model.

  • Page 92: System And Setup Password

    One-Time boot menu on the computer. Most of the Dell computers built after 2012 have this capability, and you can confirm by booting your computer to the F12 One-Time Boot Menu to see if BIOS FLASH UPDATE is listed as a boot option for your computer. If the option is listed, then the BIOS supports this BIOS update option.

  • Page 93: Assigning A System Setup Password

    6. Press Y to save the changes and exit from System Setup. The computer restarts. Clearing BIOS (System Setup) and System passwords About this task To clear the system or BIOS passwords, contact Dell technical support as described at www.dell.com/contactdell. System setup...
  • Page 94 NOTE: For information on how to reset Windows or application passwords, refer to the documentation accompanying Windows or your application. System setup...

  • Page 95: Chapter 5: Troubleshooting

    ● Using a non-Dell or incompatible battery may increase the risk of fire or explosion. Replace the battery only with a compatible battery purchased from Dell that is designed to work with your Dell computer. Do not use a battery from other computers with your computer.

  • Page 96: Dell Supportassist Pre-Boot System Performance Check Diagnostics

    Check diagnostics About this task SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to: ●...

  • Page 97: Lcd Power Rail Test (L-Bist)

    LCD Built-in Self Test (BIST) Dell laptops have a built-in diagnostic tool that helps you determine if the screen abnormality you are experiencing is an inherent problem with the LCD (screen) of the Dell laptop or with the video card (GPU) and PC settings.

  • Page 98: System-Diagnostic Lights

    You should only perform troubleshooting and repairs as authorized or directed by the Dell technical assistance team. Damage due to servicing that is not authorized by Dell is not covered by your warranty. Table 18. Diagnostic-light LED codes...

  • Page 99: Kickstand Open Status Behavior

    It enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state. You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary operating system due to software or hardware failures.

  • Page 100: Drain Residual Flea Power (Perform Hard Reset)

    5. Press and hold the power button for 20 seconds to drain the flea power. 6. Install the battery. 7. Install the base cover. 8. Connect the power adapter to your computer. 9. Turn on your computer. NOTE: For more information about performing a hard reset, see the knowledge base article 000130881 www.dell.com/support. Troubleshooting...

  • Page 101: Chapter 6: Getting Help

    About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1.

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