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Dell Latitude 7200 2-in-1 Service Manual
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Dell Latitude 7200 2-in-1 Service Manual

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Dell Latitude 7200 2-in-1
Service Manual
Regulatory Model: T04J
Regulatory Type: T04J001
October 2020
Rev. A02

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Summary of Contents for Dell Latitude 7200 2-in-1

  • Page 1 Dell Latitude 7200 2-in-1 Service Manual Regulatory Model: T04J Regulatory Type: T04J001 October 2020 Rev. A02...
  • Page 2 A WARNING indicates a potential for property damage, personal injury, or death. © 2019-2020 Dell Inc. or its subsidiaries. All rights reserved. Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks may be trademarks of their respective owners.

  • Page 3: Table Of Contents

    Contents Chapter 1: Working on your computer................... 5 Before Working Inside Your Tablet..........................5 Safety instructions................................6 Turning off your computer — Windows 10........................6 After working inside your computer..........................7 Chapter 2: Disassembly and reassembly..................8 Disassembly and reassembly............................. 8 Remove SD memory card and SIM card tray......................8 Kickstand..................................
  • Page 4 System and setup password............................87 Assigning a system setup password........................87 Deleting or changing an existing system setup password.................88 Chapter 5: Troubleshooting......................89 Dell SupportAssist Pre-boot System Performance Check diagnostics..............89 Running the SupportAssist Pre-Boot System Performance Check..............89 System diagnostic lights..............................90 Kickstand open status behavior............................. 91 Flashing BIOS (USB key)..............................

  • Page 5: Chapter 1: Working On Your Computer

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 6: Safety Instructions

    Damage due to servicing that is not authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.

  • Page 7: After Working Inside Your Computer

    2. Click or tap and then click or tap Shut down. NOTE: Ensure that the computer and all attached devices are turned off. If your computer and attached devices did not automatically turn off when you shut down your operating system, press and hold the power button for about 6 seconds to turn them off.

  • Page 8: Chapter 2: Disassembly And Reassembly

    Disassembly and reassembly Topics: • Disassembly and reassembly Disassembly and reassembly Remove SD memory card and SIM card tray Steps 1. Follow the procedure in Before working inside your tablet. NOTE: disconnect the power and drain flea power before preforming the steps 2.

  • Page 9: Display Assembly

    Display Assembly Display panel pry points For the Latitude, on-site technicians must take care to remove the display panel carefully. The image below shows the proper location for prying the display panel from the system after removing the screws securing the display panel. NOTE: There are two different configurations of the Latitude 7210 2-in-1: ●...
  • Page 10 3. Flip the system over so the display assembly is facing upwards. 4. Insert the plastic scribe into the gap created in step #1 and with a suction cup (optional), pry open the display assembly from the bottom-left corner of the front side of the system. Work your way around the right side of the display assembly. 5.
  • Page 11 6. Work your way around the left side of the display assembly. 7. Carefully flip the display assembly over from the top edge and lay the display assembly face-down next to the display back cover. Do not pull away the display assembly from the base. The display assembly is still connected to the system board on the base via the display cable.
  • Page 12 Figure 1. Battery OFF 9. Remove the two M2x2.5 screws securing the display cable bracket to the system board and remove the display cable bracket. Figure 2. Remove Display cable Bracket 10. Disconnect the display cable from the system board and remove the display panel assembly from the system. Disassembly and reassembly...
  • Page 13 Figure 3. Remove display cable Removing the display assembly Steps 1. Follow the procedure described in Before working on your tablet. 2. Open the kickstand by holding the tablet vertically and pressing it down. Place the tablet with the display facing down. NOTE: You can also open the kickstand from the speaker recess area.
  • Page 14 4. To release the display panel assembly: a. Loosen the six captive screws securing the display back assembly in place. b. Close the kickstand [2] and flip the tablet to view the display. Disassembly and reassembly...
  • Page 15 5. Use a plastic scribe [1] to pry the edges [2] of the display panel starting from the bottom side first (near the docking port). NOTE: Flip the tablet so the LCD is upward. NOTE: Ensure to pry from the docking port and gently moving clockwise to avoid damage to the plastic clips. Use a plastic scribe.
  • Page 16 7. Slide the power switch on the system board to OFF. 8. Remove the two M2.5 X 3 screws securing the display cable bracket to the system board, and remove the display cable bracket. Disassembly and reassembly...
  • Page 17 9. Disconnect the display cable from the system board and remove the display panel assembly from the system. Disassembly and reassembly...
  • Page 18 Installing the display panel assembly Steps 1. Place the display panel on a plane surface. 2. Connect the display cable to the connector on the system board Figure 4. Connect the display cable 3. Connect the battery cable to the connector on the system board. Disassembly and reassembly...
  • Page 19 Figure 5. Connect the battery cable 4. Install the display panel on the tablet and press the edges until they snap in. Disassembly and reassembly...
  • Page 20 Figure 6. Install the display panel 5. Flip the tablet and open the kickstand. Figure 7. Flip the tablet 6. Replace the M1.6 x 3 screws to secure the tablet to the display panel. Disassembly and reassembly...

  • Page 21: Solid-State Drive

    Solid-state drive Removing the SSD module Steps 1. Follow the procedure in before working inside your tablet. 2. Remove the: a. Remove the SIM card and display panel. NOTE: SIM card slot is available only on tablets shipping with WWAN module. 3.
  • Page 22 Disassembly and reassembly...
  • Page 23 Installing SSD module Steps 1. Insert the SSD module into the slot on the system board. Disassembly and reassembly...
  • Page 24 2. Replace the M2 x 2.5 screw to secure SSD shield. NOTE: Align the shield carefully to avoid damage to the clips heads. Disassembly and reassembly...
  • Page 25 Disassembly and reassembly...

  • Page 26: Wwan Card

    WWAN card Removing the WWAN card About this task Steps 1. Follow the procedure in Before working inside your tablet. 2. Remove the: SD card display panel battery 3. Loosen the M2 x 2.5 screws that secures the WWAN bracket to the WWAN card [1]. 4.

  • Page 27: Battery

    Installing the WWAN card About this task Steps 1. Align the notch on the WWAN card with the tab on the WWAN-card slot and insert the WWAN card at an angle into the WWAN-card slot [1]. 2. Connect the antenna cables to the WWAN card. [2] 3.
  • Page 28 ● If the battery gets stuck inside your computer as a result of swelling, do not try to release it as puncturing, bending, or crushing a lithium-ion battery can be dangerous. In such an instance, contact Dell technical support for assistance. See www.dell.com/contactdell.
  • Page 29 b. Disconnect the battery cable from the system board [2] c. Remove the M2 x 4 screws that secure the battery to the chassis [1]. d. Lift the battery off the chassis [2[. Disassembly and reassembly...
  • Page 30 Installing the battery Steps 1. Align the screw holes on the battery with the screw holes on the chassis [1] 2. Replace the M2 x 4 screws that secure the battery to the chassis [2] Disassembly and reassembly...
  • Page 31 3. Connect the battery cable to connector on the system board [1] Disassembly and reassembly...

  • Page 32: Heat Sink

    4. Adhere the tape on the battery connector[2]. 5. Install the: SD card 6. Follow the procedure in After working inside your tablet. Heat sink Removing the heat sink assembly Steps 1. Follow the procedure in Before working inside your tablet.
  • Page 33 NOTE: Peel the black tape / copper tape that secure the IR camera cable for model shipped with IR camera (optional). c. In sequential order (as indicated on the heat sink), loosen the captive screws that secure the heat sink to the system board 4.
  • Page 34 NOTE: Remove the screws in the order of the callout numbers [1, 2, 3, 4] as graphically printed on the heat sink. b. Lift the heat sink assembly from the tablet [2]. Disassembly and reassembly...
  • Page 35 Installing the heat sink Steps 1. To install the heat sink assembly: a. Place the heat sink on the system board[1] b. Align the screw holes on the heat sink with the screw holes on the system board c. In sequential order (indicated on the heat sink), tighten the captive screws that secure the heat sink to the system board Disassembly and reassembly...
  • Page 36 d. Align the screw holes on the heat-sin fan with the screw holes on the system board e. Replace the M2 x 2.5 captive screws that secures the heat-sink fan on the system board [3] f. Slide the heat-sink fan cable into the connector on the system board and close the latch to secure the cable [2] g.

  • Page 37: Speakers

    h. Place the heat-sink shield on the heat sink 2. Install the: display panel SD card battery Speakers Removing the speakers Steps 1. Follow the procedure in Before working inside your tablet. 2. Remove the: SD card display panel battery 3.
  • Page 38 b. Peel off the pieces of tape that secure the speaker cable to the chassis [2] c. Remove the speaker cable from the routing guides on the chassis. Disassembly and reassembly...
  • Page 39 d. Lift the speakers off the chassis Installing speakers Steps 1. Using the alignment posts, align and place the speakers on the palm-rest assembly Disassembly and reassembly...
  • Page 40 2. Route the speaker cable through the routing guides on the palm-rest assembly 3. Adhere the pieces of tape that secure the speaker cable to the palm-rest assembly Disassembly and reassembly...

  • Page 41: Front Facing Camera

    4. Connect the speaker cable to connector on the system board 5. Install the: display panel SD card battery 6. Follow the procedure in After working inside your tablet. Front facing camera Removing the front facing camera Steps 1. Follow the procedure in Before working inside your tablet.
  • Page 42 NOTE: Ensure to peel off the adhesive tape that secures the front camera to the rear camera. The front camera cable is glued to the rear camera, ensure to gently peel off, to remove the screw that secures the rear camera to the system board.

  • Page 43: Rear Facing Camera

    3. Connect the front camera cable to the system board. 4. Place the shielding cover to secure the front camera module. NOTE: Handle the covering shield with care else it may break. 5. Install the: display panel SD card battery 6.
  • Page 44 b. Remove the M1.6 x 3 screw (1) securing the rear camera module [2] c. Remove the M1.6 x 3 screw securing the rear camera module. d. Lift the camera module from the tablet [3]. Disassembly and reassembly...
  • Page 45 Installing rear camera Steps 1. To install the rear camera: a. Insert the rear camera module into the slot on the table b. Replace the M1.6 x 3 screw to secure the rear camera module c. Connect the rear camera cable to the system board . Disassembly and reassembly...
  • Page 46 Disassembly and reassembly...

  • Page 47: Smart Card Cage

    2. Install the: display panel SD card battery 3. Follow the procedure in After working inside your tablet. Smart Card Cage Removing the smart card cage Steps 1. Follow the procedure in Before working inside your tablet. 2. Remove the: SD card battery M.2 2230 SSD...
  • Page 48 b. Remove the M2x2 screws from the smart card module [1]. c. Lift the smart card cage from the tablet [2]. Disassembly and reassembly...
  • Page 49 Installing the smart card cage Steps 1. Insert the smart cage into the slot on the tablet. 2. Replace the M2 x 2.5 screws [2] to secure the smart card cage to the tablet [1]. 3. Connect the smart cable to the smart card module. Disassembly and reassembly...

  • Page 50: Docking Board Connector

    4. Replace the: System Board WWAN Main Antenna Module Heat sinkl Assembly Rear-Facing Camera display panel SD card battery 5. Follow the procedure in After working inside your tablet. Docking board connector Removing the docking connector Steps 1. Follow the procedure in Before working inside your tablet.
  • Page 51 b. Remove the M2 x 2.5 screws securing the docking board bracket to the docking board. c. Remove the docking connector along with its FPC from the system. Disassembly and reassembly...
  • Page 52 Installing the docking board Steps 1. Insert the docking board and docking board bracket into the slot on the tablet. Disassembly and reassembly...
  • Page 53 2. Replace the M2 x 2 screws to secure the docking board to the tablet. 3. Affix the docking board cable on the tablet, Disassembly and reassembly...

  • Page 54: Power Button Board

    4. Connect the docking board cable to the connector on the system board. 5. Replace the: display panel SD card battery 6. Follow the procedure in After working inside your tablet. Power Button Board Removing the power button daughter board Steps 1.
  • Page 55 Figure 8. Unthread wireless antennas 4. Disconnect and peel back the power button daughter board FPC from the system board. 5. Disconnect and peel back the fingerprint reader FFC from the power button daughter board. 6. Remove the two M2 X 3 screws securing the power button daughter board in place. Disassembly and reassembly...
  • Page 56 Figure 9. Remove the FFC 7. Using a plastic scribe, pry the power button sensor at the top edge of the power button daughter board out of its compartment. 8. Remove the power button daughter board along with its FPC from the display back cover. 9.
  • Page 57 Figure 10. Disconnect and remove the power button board Installing the power button board Steps 1. Fix the daughter board along with its FPC from the display back cover. Disassembly and reassembly...
  • Page 58 Figure 11. Fix the daughter board with the FPC 2. Fix the two M2 X 2.5 screws securing the power button daughter board in place. 3. Install the fingerprint reader FFC on the power button daughter board. Disassembly and reassembly...
  • Page 59 Figure 12. Install the FPC 4. Thread any wireless antennas covering the power button daughter board FPC. Disassembly and reassembly...

  • Page 60: System Board

    Figure 13. Thread the wireless antenna 5. Replace the: Heat sink Assembly display panel SD card battery 6. Follow the procedure in After working inside your tablet. System Board Removing system board Steps 1. Follow the procedure in Before working inside your tablet.
  • Page 61 3. Disconnect the following cables from the system board . a. Push the release latch of on the SIM card cage inward to release the dummy SIM card tray. b. Remove the dummy SIM card tray. c. Disconnect the power button daughter board FPC, USB daughter board FPC, USH FFC (that are shipped with a USH module), docking connector FPC, and a speaker cable.
  • Page 62 5. To remove the system board a. Remove the two bracket M2 x3 screws securing the Type-C USB bracket in place. Disassembly and reassembly...
  • Page 63 b. Remove the Type-C USB bracket. c. Remove the single M2 x 3 screw securing the audio jack in place. d. Remove the seven M2 x 2 screws securing the system board in place Disassembly and reassembly...
  • Page 64 e. Lift the system board from the tablet [2]. Installing system board Steps 1. Align the system board with the screw holders on the tablet. 2. Tighten the seven M2 x2 screws to secure the system board to the tablet. NOTE: Remember to align the Type-C port and tighten the two screws to secure the port to the system chassis.
  • Page 65 3. Tighten the single M2 x 3 screw securing the audio jack in place and place the USB Type-C bracket. 4. Tighten the two bracket M2 x3 screws securing the Type-C USB bracket in place. Disassembly and reassembly...
  • Page 66 5. Replace the: WWAN Main Antenna Module Disassembly and reassembly...

  • Page 67: I/O Board

    Heat sink Assembly Rear-Facing Camera display panel SD card battery 6. Follow the procedure in After working inside your tablet. I/O Board Removing I/O board Steps 1. Follow the procedure in Before working inside your tablet. 2. Remove the SD Memory Card and display panel. 3.
  • Page 68 Figure 15. Peel off the adhesive tape Installing I/O board Steps 1. Follow the procedure in Before working inside your tablet. 2. Remove the SD Memory Card and display panel. 3. Fix the adhesive tape and Install the cable with the I/O board to the system board. Disassembly and reassembly...
  • Page 69 Figure 16. Fix the adhesive tape Disassembly and reassembly...

  • Page 70: Wwan Antenna

    Figure 17. Fix the I/O module WWAN Antenna Removing the WWAN antenna module Steps 1. Follow the procedure in Before working inside your tablet. 2. Remove the: SD card display panel battery 3. To remove the antenna module: a. Unthread the WWAN main antenna from the system board. b.
  • Page 71 Disassembly and reassembly...
  • Page 72 Installing the WWAN antenna module Steps 1. Insert the antenna module into the slot on the back cover of the tablet. 2. Flip over the WWAN main antenna module to fix it to the system board.. Disassembly and reassembly...
  • Page 73 3. Tighten the clips on the left and right side of the WWAN main antenna module securing it to the system. 4. Thread the WWAN main antenna to the system board. Disassembly and reassembly...
  • Page 74 5. Replace the: display panel SD card battery 6. Follow the procedure in After working inside your tablet. Disassembly and reassembly...

  • Page 75: Chapter 3: Software

    Downloading Windows drivers Steps 1. Turn on the notebook. 2. Go to Dell.com/support. 3. Click Product Support, enter the Service Tag of your notebook, and then click Submit. NOTE: If you do not have the Service Tag, use the auto detect feature or manually browse for your notebook model.

  • Page 76: Chapter 4: System Setup

    1. Press the power button to turn on your tablet. 2. Press and hold the Volume Up button when the Dell logo appears on the screen. 3. When the F12 boot selection menu appears, select BIOS Setup using the Volume Up button.

  • Page 77: System Configuration

    Table 1. General options (continued) Option Description Boot Sequence Allows you to change the order in which the computer attempts to find an operating system. The options are: ● Windows Boot Manager—Enable or disable the Windows Boot Manager option. ● Boot List Option—You can add, delete, and view the boot options.
  • Page 78 Table 2. System Configuration options (continued) Option Description ● Enable USB Boot Support ● Enable External USB Port By default, all the options are enabled. NOTE: USB keyboard and mouse always work in the BIOS setup irrespective of these settings. Thunderbolt Adapter Configuration Allows you to configure the Thunderbolt adapter security settings within the operating system.

  • Page 79: Video Screen Options

    Video screen options Table 3. Video Option Description LCD Brightness Allows you to set the display brightness depending upon the power source. By default, Brightness On Battery is 50% and Brightness On AC is 100%. Security Table 4. Security Option Description Admin Password Allows you to set, change, or delete the administrator (admin) password.

  • Page 80: Secure Boot

    Table 4. Security (continued) Option Description ● Allow Wireless Switch Changes By default, this option is disabled. UEFI Capsule Firmware Allows you to update the system BIOS through UEFI capsule update packages. Updates ● Enable UEFI Capsule Firmware Updates By default, this option is enabled. TPM 2.0 Security Allows you to enable or disable the Trusted Platform Module (TPM) during POST.

  • Page 81: Intel Software Guard Extensions Options

    Table 5. Secure Boot (continued) Option Description Expert Key Management Allows you to enable or disable Expert Key Management. ● Enable Custom Mode—By default, this option is disabled. The Custom Mode Key Management options are: ● PK—By default, this option is disabled. ●...

  • Page 82: Power Management

    Table 7. Performance (continued) Option Description ● C states This option is set by default. Intel® TurboBoost™ This option enables or disables the Intel® TurboBoost™ mode of the processor Hyper-Thread Control Allows you to enable or disable the HyperThreading in the processor.

  • Page 83: Post Behavior

    Table 8. Power Management (continued) Option Description If Custom Charge is selected, you can also configure Custom Charge Start and Custom Charge Stop. NOTE: All charging mode may not be available for all the batteries. Type-C Connector Allows you to set the maximum power that can be drawn from the type-c connector. The options Power are: ●...

  • Page 84: Virtualization Support

    Table 9. POST Behavior (continued) Option Description Select one of the following options: ● Prompt on Warnings and Errors—enabled by default ● Continue on Warnings ● Continue on Warnings and Errors Virtualization support Table 10. Virtualization Support Option Description Virtualization This option specifies whether a Virtual Machine Monitor (VMM) can use the additional hardware capabilities that are provided by the Intel Virtualization technology.

  • Page 85: System Logs

    Description Auto OS Recovery The Auto OS Recovery Threshold setup option controls the automatic boot flow for Support Threshold Assist System Resolution Console and Dell OS Recovery tool. Click one of the following options: ● OFF ● 1 ● 2—enabled by default ●...

  • Page 86: Updating The Bios

    3. Insert the USB flash drive into the system that requires the BIOS update. 4. Restart the system and press F12 when the Dell splash logo appears to display the One Time Boot Menu. 5. Using arrow keys, select USB Storage Device and click Enter.

  • Page 87: System And Setup Password

    Figure 18. DOS BIOS Update Screen System and setup password Table 15. System and setup password Password type Description System password Password that you must enter to log on to your system. Setup password Password that you must enter to access and make changes to the BIOS settings of your computer.

  • Page 88: Deleting Or Changing An Existing System Setup Password

    ● The password can contain the numbers 0 through 9. ● Only lower case letters are valid, upper case letters are not allowed. ● Only the following special characters are allowed: space, (”), (+), (,), (-), (.), (/), (;), ([), (\), (]), (`). 3.

  • Page 89: Chapter 5: Troubleshooting

    Check diagnostics About this task The SupportAssist diagnostics (also known as system diagnostics) performs a complete check of your hardware. The Dell SupportAssist Pre-boot System Performance Check diagnostics is embedded with the BIOS and is launched by the BIOS internally. The embedded system diagnostics provides a set of options for particular devices or device groups allowing you to: ●...

  • Page 90: System Diagnostic Lights

    System diagnostic lights Battery-status light Indicates the power and battery-charge status. Solid white — Power adapter is connected and the battery has more than 5 percent charge. Amber — Computer is running on battery and the battery has less than 5 percent charge. ●...

  • Page 91: Kickstand Open Status Behavior

    4. Connect the bootable USB drive to the computer that needs the BIOS update. 5. Restart the computer and press F12 when the Dell logo is displayed on the screen. 6. Boot to the USB drive from the One Time Boot Menu.

  • Page 92: Backup Media And Recovery Options

    Backup media and recovery options It is recommended to create a recovery drive to troubleshoot and fix problems that may occur with Windows. Dell proposes multiple options for recovering Windows operating system on your Dell PC. For more information. see...

  • Page 93: Chapter 6: Getting Help

    About this task Dell provides several online and telephone-based support and service options. Availability varies by country and product, and some services may not be available in your area. To contact Dell for sales, technical support, or customer service issues: Steps 1.

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